O2 Outage Report in Norwich, Norfolk, England
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The latest reports from users having issues in Norwich come from postal codes NR3.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Norwich, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Miah
(@SpookyJelly) reported
@O2 Can u help via DM? No network on phone to receive texts I need to access account HELP website just sends me in circles
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Joe Greaney (gray knee)
(@Joegreaney) reported
@O2 @asfeeley Hi 02, I have little to no signal on Kirkwood Road, Nunhead, can you say when this will be fixed
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getvaccinatedandwearamask
(@BackFranks) reported
@O2 I need help with my elderly mothers cell phone account in the UK, I’m in US and tried to add a bolt on of data so we can communicate with FaceTime, but it disappeared. It is urgent that we can talk as she is alone and vulnerable, please help?
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Treacy Hanley
(@HanleyTreacy) reported
@O2 I am on pay as you go. I pay 15 pounds for 15gb of data. However this time, it seems my data ran out after 5gb. Can you fix this for me?
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Kristiane Clear
(@KristianeClear) reported
When women use their mobile phones for safety and to let their family and friends know they’re safe with a message or to share location and @O2 data never works, cuts off by itself every time I’m out. Time to change providers, even just to let family know I’m safe.
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Clare Maher 💙
(@LadyMaher) reported
@O2 how can I find out if my phone is insured for screen damage? Cracks etc? I’ve looked on my account but it’s not clear anywhere thanks
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♪Parky♪ YOLO
(@Parky999) reported
@O2 Too late now I never received this and asked for help from you with too many broken promises. I'm a very disappointed customer in both o2 and Samsung. Now even thou I made the claim in time....Samsung will not uphold. 😩
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Daniel White
(@dantwopointfive) reported
@O2 If I travel out of the area it appears to be fine. My wife is with o2 and she’s experiencing the same problems so at least it’s not just me!
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Jess
(@MrsScreech) reported
@O2 what's going on with phone coverage in UB7? Little or no signal for a couple of days now. Still no 5G service either!
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bobby
(@bobstar1701) reported
@khjnr87 @EE @O2 Everybody on here complaining about EE try Three they are the worst they can’t even do 3G never mind 5 when you complain they tell you to just switch over to 3G