O2 Outage Report in Norwich, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Norwich, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Total Blackout | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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𝕸𝖔𝖗𝖌𝖆𝖓 🦖🛡️👻⚔️🦕☠️🏰
(@ConwyHistory) reported
@O2 Yeah because I haven't already tried it all 🙄 Never had this issue when I was on @EE
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Stephh
(@Stephy1802) reported
Had the best person trying to help me with @O2. Asas switch still isnt in stock and probably won’t be by his birthday, but this woman tried EVERYTHIN possible to help! Even rang me back after a few hours after trying other options🥺 you don’t get customerservice like that anymore
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Felipo
(@FelipoJunior) reported
@O2 you guys have the worst customer service, *******
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Reece Bond
(@Rxece6) reported
@O2 Hi! I have just got an email 17:01 stating I have won Sam Fender tickets after being on the waiting list but when I go to collect tickets it states my seats are unavailable. Do you know what the issue could be?
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Phil Ward
(@Wardy_76) reported
@O2 hi, I went to Greggs this morning to use one of the O2 treats, ordered my bacon sandwich and coffee then tried to activate the treat and it said sold out when 1 min earlier it was available, meaning I had to then pay, can you tell me if I can get the money back for this?
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K69 DJ & Producer (Cleveland City Records)
(@K69Dj) reported
I think @O2 app name "My O2" isn't mine at all. I have a simple query about upgrading. Can't speak to them, messaging returns "We are busy" whatsapp bit tells me an operator will be in touch. 2 days on no-one has. It looks like a change of network is on the way!!!! Bad bad bad
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ᗰᗩTT-ᕼEᗯ ᗰᗩKᗩᐯEᒪI
(@matthewjorange) reported
@O2 you are without a doubt the worst provider . What are you doing
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LostockWarrior
(@LostockWarrior) reported
@O2 Tried everything common problem round here. Doesn't matter just cancelled contract and moved to another provider. Now let's talk about compensation for having no phone for 3 weeks please.
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Stuart Pethurst
(@PethurstStuart) reported
@O2 hi, I have just bought a new 12 month sim plan and created an account, but I am unable to login to the app or add the 3 months Disney? Do I need to wait until I have the sim?
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Debbie
(@kitchenfaff) reported
@FelicityCloake @O2 Try GiffGaff - I think they even use the O2 network and are very reliable