O2 Outage Report in Norwich, Norfolk, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Norwich come from postal codes NR1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 08: Problems at O2
O2 is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Norwich, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Total Blackout | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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DJ CLARKE
(@djsx_dj) reported
@O2 How do you send free data to somebody else do they have to be on the same network?
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Michelle 👩🏻🚀
(@michelle191066) reported
@O2 saved the voucher as there was no use now and now its out of stock this has happened within 10 seconds after turning 2pm not acceptable this app doesnt work properly
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Mark Allen
(@phynkcreative) reported
@O2 customer for over 15 years, in hospital and tried to buy bolt on yesterday - email confirmed - however not added @o2customerservice advise - rude - try again in 24 hours - shocking
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Dave Bisgrove
(@DaveBisgrove) reported
@O2 This has been weeks and weeks now. When will you get it fixed. Wi-Fi calls are not the answer. Can you give me a time line so I can share with my neighbours who are also interested experiencing these issues.
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©Martins Photography
(@TwistedCM) reported
@O2 FIX YOUR ODEON TICKETS ON YOUR APP NOT ONCE CAN I GET ONE AND I GO ON IT THE SECOND IT HITS 2 AND ALWAYS SAYS OUT OF STOCK!!!!!
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Jen
(@Jen_NH) reported
@O2 Why do you guys ask for people to send a DM to get support, yet no one replies?
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Kelly Potts
(@kpottsy76) reported
@O2 have spent the last 2 days being passed between customer services & sales trying to get my Apple Watch and iPhone to work together now being told issue needs to be escalated and will take 5 days to fix. Awful customer experience 🤬
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NiKkI
(@NJMILZ) reported
@O2 Hi. the number was to top up. i need to pay a bill for a number no longer in service?
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Michelle 👩🏻🚀
(@michelle191066) reported
@O2 I had selected it and the app didnt say use- not good enough this has happened after 3 consecutive weeks for myself and my partner we have done it at the same time and one of us has had the issue with the app as when i then selected it it went to problem with this request
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series x gamer love man utd boxing beer tits
(@ShaunKehoe) reported
from
Great Harwood, England
@O2 Il just cancel it