O2 Outage Report in Norwich, Norfolk, England
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The latest reports from users having issues in Norwich come from postal codes NR7.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Norwich, Norfolk, England
The most recent O2 outage reports came from the following cities: Attleborough and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Attleborough |
Internet | |
| Norwich |
Total Blackout | |
| Norwich |
Total Blackout | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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L ✨
(@l3479s) reported
@O2 how do i get in touch with your priority team? i had a vip lounge voucher booked for december 9th but it claims somehow it’s been used? can you help?
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𝕾𝖍𝖎𝖑𝖑𝖆𝖒
(@MaShillam) reported
@O2 can you please explain why 4G on your network is incapable of getting any higher than 1Mbps for longer than 20 seconds? This has been going on for years and still hadn't been sorted. Please advise and fix it.
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Adam
(@Caina07Adam) reported
from
Wychbold, England
@O2 hello there I’m having trouble using my cinema voucher I pressed redeem just but didn’t see the date for which Monday I’m to use it on, can you help?
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Ronnie Hamilton
(@RonnieH85120567) reported
@O2 worst customer service ever. I have been trying to cancel my contract for over a month and there is no way to do so. And now you have threatened me with bad debts! I have a hotspot but your system doesn’t accept that number! Then closed with 30mins to go.
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Ellen Frances James🤍🤍
(@Ellen28527867) reported
@O2 @NickBrownFour I have experienced this problem today with 4G calls turning off. I rebooted my phone - nothing happened. Still no 4G working. I thought maybe it was an O2 thing but my dad is also an O2 user and has had no problems. What do I do?
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Howard Keane
(@codemonkey3350) reported
Not sure what @o2 did - if anything - but suddenly I’m getting what I would expect in my area on 4G. I’ll continue to monitor it though. Seems odd but never mind.
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Mel Williamson
(@Miss_Melly1980) reported
@O2 Says network is fine. Can’t log on cause I can’t get the code cause texts aren’t coming through.
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hannah house 💙
(@MrsHouse09) reported
@O2 .... what a joke ! Lost count of how many calls to customer services and still NOT sorted out !!!!! 🤬
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Mel Williamson
(@Miss_Melly1980) reported
@O2 something wrong? No service at all, not even the little o2 in the corner. Can’t log on to my o2. Please tell me it’s your end not mine.
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Jessica.
(@JEMonaghan) reported
@O2 please can you explain why on #EE you can get 500mb data for £5.02 in USA but on your network it’s £7.20 a MB and you’ve told me I just hit a £51 limit for doing nothing??? Please tell me how to cancel and leave 😫😫😫😫