O2 Outage Report in Norwich, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (26%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Norwich, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Total Blackout | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael Bates
(@capon_rachael) reported
@O2 PLEASE will someone help me.... ???? I have paid my bill. Its says balance 0 and I've been cut off and barred and I have a baby at home and am having to borrow a phone to tweet as can't get through to anyone. Please help me!!!
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Stuart Moore
(@stuartrmoore) reported
@Vicki_Scotty @O2 Customer services hinted at ‘system issues’ and a small backlog but I’m concerned that promised ‘escalation’ has not worked. Doesn’t bode well for future service expectations
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Jon Rouse
(@JonRouse9) reported
First time as an @O2 mobile customer. Fourth day with absolutely no mobile network coverage. Six phone calls so far. Are they usually this crap?
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enjoyahonestlife
(@jubedbashir) reported
@O2 why had O2 changed, meaning g your customer service is bad as Virgin, called 3 times to get Refund in last 2 months and every time your staff have lied to me, today I ring up and it’s the sam excuses, honestly it’s is so disrespectful, staff don’t listen or tell you the truth
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Urvijaa
(@urvijablahblah) reported
@O2 terrible service - sim not working on day 3 itself, despite full recharge. Can't reach customer care also. Pl help!
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Ian Foxall
(@ian_foxall) reported
Hey @O2, how do I contact you by email/message? I keep going round in circles in your help section, and the chat function in my app tells me you’re busy!
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Mark Smith
(@FigmentalMonkey) reported
Still receiving emails from @O2 for an unpaid bill on a contract that has already been confirmed cancelled twice by their customer services. Not happy about this as the contract was originally mis-sold, and was cancelled before the SIM even made it into a phone! Sort it out!
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rog saxton
(@RogSaxton) reported
@O2 been waiting 5 days for you to transfer my number to your SIM card. can't get thru to your customer services.
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AJ 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
@O2 Evening all, are you having network problems with 5G tonight at all? Can't seem to get 5G anywhere on my 5G enabled phone and checker doesn't seem to show any issues :/
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Paul woodhouse
(@Paulwoo75352263) reported
@O2 are you aware that the app is down again with same message as the other day?