O2 Outage Report in Norwich, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (61%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Norwich, Norfolk, England
The most recent O2 outage reports came from the following cities: Attleborough and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Attleborough |
Phone | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Total Blackout | |
| Norwich |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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HARRY
(@ginnyisleng) reported
from
Beccles, England
@O2 hello guys, can you do me a big favour and help me. you’re supposed to be sending me a phone currently and you haven’t
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Dobbo ⚒⚒
(@71Dobbo) reported
Aint it nice to pay @O2 £25 a month for a sim card thats never been activated and used ...and they wont let us cancel it until January even tho @virginmedia said we could cancel it ....hope u enjoy the money your robbing arseholes
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brian
(@seven7ins) reported
I did NOT give any consent to @O2 to give any of my personal information or contact number to any government dept for an emergency broadcast message. @ICOnews there's a GDPR breach here, what are you going to do about this???
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Keri jones
(@Kerijonesradio) reported
Hello @o2 Me again. I have no service at all at Penygillam, Launceston. Even though I'm sitting by a window.Your map says there's 4G coverage here. I'm really unhappy that I've been missold a network that doesn't deliver. How do I end my contract please? @vodafoneuk is fine.
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taelonv
(@taelonv) reported
How are some companies like @O2 so uk centric that their customer service are infuriating it makes me loose my temper!!!!! I haven’t received a paper bill in over 10 years and cannot check my address in my online account but yet I can’t pass security unless I give an address???
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Daniel
(@spasypaddy) reported
I just picked up an @O2 payg sim card and I can't seem to login on the app or register a new account because I once had a pay monthly sim... It won't let me do a password reset either.
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Ellie Steward
(@smellyellie84) reported
@O2 spoke to 4 different people at o2 today, none of them seemed to be able to help me, 3 cut me off and 1 passed me through to the wrong department…I just need help activating my account and there’s a problem so tech support were supposed to be contacting me, over a week ago.
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J Hill
(@Murtle007) reported
Hi @O2 no phone signal or 4g in the Dy6 area been off all day
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Darren AF
(@DMA_F) reported
Seems like it's not only me who's been unable to get through to @O2 mobile customer service. Can't get through on phone, app chat is busy, then says you're closed even though you're supposed to be open until 10pm. Only wanted to port my old number, but now considering cancelling.
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Joanne Hawkins
(@JoHawkins_EVPA) reported
Wow @O2 Been a customer for 20+ years and first time today that your #customerservice has been shocking 🤬🤬
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_¥V_VÈL¥🦋
(@YvVely) reported
Hi @O2, I need help, I'm switching to o2 from another network, and I want to keep my phone number, how do I do this?. Thanks!