O2 Outage Report in Norwich, Norfolk, England
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The latest reports from users having issues in Norwich come from postal codes NR1, NR3 and NR2.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (58%)
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Internet (20%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Norwich, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Phone | |
| Norwich |
Phone | |
| Norwich |
Total Blackout | |
| Norwich |
Phone | |
| Wymondham |
Phone | |
| Beccles |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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dave murphy
(@Murphy1C) reported
@O2 been a customer for years and find your customers service really unhelpful not good at all o2😡😡
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мяѕ ℓєуℓαη∂♥
(@Mrs_Leyland) reported
@O2 i have recently ended my contract with you and need to pay my final bill but because I am no longer a customer I no longer have access to my o2 to be able to do this. Is there a payment link so that I can pay my final bill??
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Mr T
(@tral_ph) reported
Hi @O2 I have 2 devices on contract. I moved into a new place, & the data reception is terrible, I called and the agent said their is noting they can do. This means I won’t be able to work from home. Please could you help me resolve this.
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J Y
(@Jackyeo1995) reported
@O2 Sent you a DM. I have left and now with EE….. you need to make some changes to customer services.
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Jennnnn 🎄🎅🏼
(@Jenny_oreilly) reported
Have 4G but no signal and nothing connects. Don’t ever go with @O2 😫
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stop vio
(@wavejewellery) reported
@O2 I@can’t get through on phone 3 x 30 mins waits then cut off not good service at all
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Hodd I Am
(@andyhodder) reported
“Hi @O2 I’d like to upgrade my daughters phone for Christmas but it needs to be a surprise, is this ok?” O2 - “yes, no problem” my daughter - “wow, thanks dad! I’ve had all these texts from O2 about my new phone!” #christmas
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stop vio
(@wavejewellery) reported
@O2 It happens all@weeken in manchester wife had 4g best I get is 3 g im on payg she’s contract why is she getting preferential service.?
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Alsberg
(@Alsberg19) reported
@O2 shocking customer service experience this morning #o2 A mistake has been made, I filed a complaint and was told I will receive no feedback whatsoever…. Not what I’d expect. The customer service assistant seemed like he was still in bed! Shocking!
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Dave Levick
(@dlevick) reported
@O2 @o2 I tryed again... This time gave up after 40 mins on hold... No one should have to wait nearly 3 hours and still not talk to anyone that can help... Somewhere a customer service manager is getting a bollocking.