O2 Outage Report in Norwich, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (27%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Norwich, Norfolk, England
The most recent O2 outage reports came from the following cities: Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Phone | |
| Norwich |
Internet | |
| Beccles |
Total Blackout | |
| Norwich |
Internet | |
| Attleborough |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Norwich, England
Latest outage, problems and issue reports in Norwich and nearby locations:
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Daniel Rayner
(@raybagslfc) reported
from
Spixworth, England
@O2 hi, wondering if you can help. Just got a new work mobile and nano SIM. Tried to initiate simswap but my old work mobile with larger micro sim won't boot up (hence the new phone)
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Nick Murrell
(@nick_murrell) reported
from
Thorpe St. Andrew, England
20 minutes in a call queue to be cut off again, your customer service is as bad as your phone signal @O2 #o2
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Miss Emily Anarchy
(@MsEmilyAnarchy) reported
from
Norwich, England
@O2 Seems to. I was travelling on a train, using 3g as their wifi was broken. Between Ipswich and Diss (apx 1850 to 1920) no adult sites would load - stopped at IP lookup phase - but all others would. Clearing cache didn’t help but rebooting the phone did. Odd little glitch.
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@O2 Considering leaving as very broken online upgrade/user tracking system causes same deal to cost *more* per month if you add an upfront payment for new device (£39 and change for 24 months without £50 upfront,£41 for exact same deal with £50 upfront). Also repeatedly crashes.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@Nickstuart07 @O2 Having a similar problem too! Worked in Southampton for a month with no 4G service due to a mast being down. Had to sit in coffee shops and pay for coffees to use WiFi. Problem still not fixed and no mention of compensation! #timeforchange #poorservice #o2
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Dan Church
(@dan_v_fat) reported
from
Norwich, England
@O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2
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HARRY
(@ginnyisleng) reported
from
Beccles, England
@O2 hello guys, can you do me a big favour and help me. you’re supposed to be sending me a phone currently and you haven’t
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Adam Carpenter
(@1985ACarpenter) reported
from
Hellesdon, England
Hey @O2 your signal in and around the whole of Norfolk for the past 3 months has been piss poor…. Spend some of your millions and make it fit for purpose please! Fed up now!
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Matthew Caputo
(@MatthewCaputo_) reported
from
Norwich, England
@O2 I have already been through this process. I spoke to someone from customer service and explained my circumstances. I’ve received nothing helpful in return and unfortunately your service was inoperable for the month in which I had to work in Southampton.
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nchnthman
(@nchnthman) reported
from
Norwich, England
@O2 why are O2 cold caring me? I am not their customer. GCPR? TPS registered? How did they get my number?
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Francisco Opazo
(@frankopazo1) reported
from
Blofield, England
Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)
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Kevin the carrot
(@Kjvincent1979) reported
from
Costessey, England
@O2 4g network speed of 0.5 mbps so virtually non existent
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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Liam Killington
(@Killi87) reported
from
Scottow, England
@SarahERyder @O2 Unfortunately @O2 signal isn’t great at mine....
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Louise Smith
(@LouSmi2) reported
from
Taverham, England
So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help
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David Griffin
(@davegriffin1233) reported
from
Norwich, England
@jodielouiseart @O2 That is correct and I’ve knocked them ever since I still get the internet at home and around where WiFi is for what was a brand new iPhone 11+ just use a cheap £10 phone on #vodaphone as you get network with no problem
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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jeanette guy
(@netrix_) reported
@O2 hi wondered if you could tell me when the problem will be rectified for 4G outgoing calls. It’s very inconvenient as it’s been all day so far. Thx
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shnffc73
(@shnffc73) reported
@EnglandRugby @SixNationsRugby @O2 His passing was awful. Did you not watch?
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shnffc73
(@shnffc73) reported
@EnglandRugby @SixNationsRugby @O2 Van porthliet was crap last saturday
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Phil
(@phil_solidarity) reported
@leeseylou33 @O2 Same issue for me. Nothing. Worried about how ill get home tonight if there is no data for me to use to see the bus times and access my ticket.
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Shhhh
(@Shhhh31566597) reported
@O2 Tried to pay final bill from another country, you cut me off so I couldn’t! Then set a debt collection agency on me. 1st landline no. given by them so called & paid my final bill. I’ve received another bill for the closed account. Written to your complaint dept. Ombudsman now.
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Deeps
(@D_P_DD) reported
@EnglandRugby @SixNationsRugby @O2 Terrible news for fans of slow ball
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Ash
(@ash855077) reported
@O2 same issue today #poorservice
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Debbie
(@debsgreen82) reported
@O2 for goodness sake, where is your customer service??? Rather than wait for customers to contact you about the outage, why can't you put a statement out advising what is happening? You clearly have a major issue!!
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Bappi Rahman
(@bappi_bear) reported
@O2 That is ridiculous, I've tried all avenue to try get support and all O2 ever to is avoid providing support
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Sue
(@drinks_red_wine) reported
@O2 2nd time in 2 weeks. Seriously I might as well go to a cheap service because this isn't worth the money.