O2

O2 Outage Report in Thurso, Highland, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thurso, Highland, Scotland 10/08/2024 15:25

October 08: Problems at O2

O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Thurso, Scotland

Latest outage, problems and issue reports in Thurso and nearby locations:

  • riggy67 Neil Rigg (@riggy67) reported from Scrabster, Scotland

    @O2 I don’t have the words for how **** your service is. Due to a lack of progress and no communication, I cancelled my order today. Just had an email saying it’s been despatched now. ******* idiots

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dixienormous_uk Corey (@dixienormous_uk) reported

    @O2 Thank you just restarted my phone and it’s done something and got some signal. Hopefully this doesn’t become a regular thing.

  • chloe_glover Chloe Glover (@chloe_glover) reported

    @O2 when I am on a phone call I am unable to use the internet? It will say 5G and have limited bars of signal but the sites don’t load. If I hang up the phone the internet works fine

  • James79352198 James (@James79352198) reported

    @O2 Yes I did have signal, after I left cafe nero, the app mysteriously loaded in properly and didn’t prompt me to sign in as it had done before 🤨

  • MartinH63295825 Martin Hardy (@MartinH63295825) reported

    @O2 Worst customer service in the world. Tried (called 7x) to cancel sim within 14 days on my partners account (i upg instead), charged 25, told it was canceled, now have a final bill of £395.00, telling us to cancel DD which results in missed payments. WHAT THE HELL IS GOING ON?

  • angie_lou_dixon Ange Lou Dixon (@angie_lou_dixon) reported

    @O2 my priority strata trial code says it’s been used already. Can you help please?

  • lak0151 L (@lak0151) reported

    @O2 why am I payin the silly doe am payin for a 5G sim if its ****** ****? 1 bar of signal an 3G but am sat next to me mate whos on EE whos got full bar everythin? I am about to absolutely headlock me bird because of yous I hope ur all happy.

  • harlequin_1963 Gary Mackenzie (@harlequin_1963) reported

    @VMO2News @O2 Before o2 sold out its broadband to sky and service went thru the floor.

  • IAmMattRice MattRice (@IAmMattRice) reported

    Counting down the days until I can join another network and ditch @O2 Im convinced they’re throttling my data speeds because im on a higher tariff. Tried my sim in other unlocked devices and get the same speeds so it’s not my phone. It’s like having AOL dialup

  • maybeheatherw Heather (@maybeheatherw) reported

    Hey @O2 can you help with my sons phone? He’s meant to have a big bundle on it but it seems to have changed to PAYG. He can’t make any calls or send messages.

  • rugia42 ᴛᴏᴍᴍʏ ʀ (@rugia42) reported

    @O2 sick to the death of the poor customer service from this godawful phone provider. I’m currently abroad, no way to contact people and blocked from using my phone services for no reason at all. AVOID! #o2