O2

O2 Outage Report in Tenbury Wells, Worcestershire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Tenbury Wells, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Tenbury Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Tenbury Wells, Worcestershire, England 11/25/2025 15:55

November 25: Problems at O2

O2 is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TaylorJayRober1 Taylor Roberts (@TaylorJayRober1) reported

    @O2 Hi there, a year ago I got a sim only contract with you for £8 a month, however, due to reasons I had to boost the data, I’m not on a flexible plan and I no longer need 120gb of data. I would call the 202 number but I have quite a bad but if anxiety. Could I reduce back to 8

  • pcarrollmusic Pete Carroll Music (@pcarrollmusic) reported

    Appalling Service Level by o2, over 12 hrs without mobile service ! Missed a call to my son for his 10th Birthday ! Unable to answer any emails/clients response etc...just as well there wasn't an emergency ! and no apology, no "sorry for the outage" txt....**** two ! @O2

  • bkatnoria balkat (@bkatnoria) reported

    @RavWilding @O2 I get calls from Carphone warehouse offering me a new phone. British name but strong Indian accent. Hang up and block #

  • RosieeRei Rose (@RosieeRei) reported

    @O2 Hey, you guys charged me £0.52 for sending a game pigeon cup pong thing? You charged me after deciding it was a picture. It’s uh… not a picture and I’ve never been charged for this before?

  • DazzledMin DazzledMin (@DazzledMin) reported

    @O2 I’ve still not had my number ported, can you help? I’ve been billed for the month but can’t use the new sim until my number has switched….

  • MJH_triathlon Michael 🏊🏻‍♂️🚴🏻‍♂️🏃‍♂️🇪🇺 (@MJH_triathlon) reported

    @O2 it’s bad enough you’ve cut your Nero offer to 1 code per month, but slashing the number of codes available each day is a joke, it’s pretty much impossible to get one now. Will be cancelling my contract.

  • screenb303 Bonnie Newman (@screenb303) reported

    @O2 utterly useless #CustomerService from #O2intheUK. My elderly mothers SIM has failed - she doesn't know how to remove it. Phoned O2 they can't help at all without the SIM card number - so an 81 year old woman will be without a phone for at least a week #ShameOnYou

  • _Durali Rali (@_Durali) reported

    £100 for Kendrick Lamar Tickets, ay man @TheO2 @O2 hey guys ive been a loyal customer for 12 years, how about a little discount? (Please)

  • Shield_Writer Jason (@Shield_Writer) reported

    Are @O2 and other mobile phone operators throttling 4G data, making it unbearably slow, to force people towards 5G?

  • NathFerguson Nath (@NathFerguson) reported

    @O2 Why is your customer service soo poor, when you on the phone you get the phone put down on you