O2

O2 Outage Report in Tenbury Wells, Worcestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Tenbury Wells, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Tenbury Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Tenbury Wells, Worcestershire, England 02/02/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • skipptg Tim Skipper (@skipptg) reported

    @O2 hello. I've upgraded the tariff on one of my accounts, but I also need to add some bolt-on data. The former is blocking the latter it would seem. Can you help? My elderly mother uses this phone and needs some data (for snapchat or something). Ta.

  • RobS_Kingmakers Rob Stevenson (@RobS_Kingmakers) reported

    Just upgraded with @O2 what a massive pile of trash you lot are. All the effort @Apple make and you guys ruin it. Never mind the NPS score, I’d cancel right now if I could. Pathetic effort.

  • jimhckney James (@jimhckney) reported

    @O2 there's no live chat available and I cannot use my phone. Live chat used to be so reliable but it's so poor these days

  • Vicki_Scotty Vicki (@Vicki_Scotty) reported

    @O2 @RogSaxton Same issue for me and they’re ignoring my DM about it. You’ve got 14 days from ordering to cancel your contract with them. At this rate think that’s the path I’m gonna go down

  • CatFankles Gem (@CatFankles) reported

    @O2 Yes, finally, but I was without any service for most of yesterday. Your agent on the app said they would give me a credit for £20 but this hasn't been done. Can you please add this to my account?

  • RobS_Kingmakers Rob Stevenson (@RobS_Kingmakers) reported

    @O2 I fixed it this morning. Critical parts of your website (log in to My Account) we’re down yesterday. There are other ways to maintain a website. It’s just lame. Need to upgrade my sons phone but think I’ll move him into EE.

  • stuartrmoore Stuart Moore (@stuartrmoore) reported

    @O2 Number ported in to O2 yesterday. Supposed to have completed by 6pm. Customer services said wait until 8pm. Still no service despite rebooting many times and old sim has lost service.

  • merkoe_ Merkoe (@merkoe_) reported

    @O2 It’s my 5g it never works proberly and my reception bars are forever one 1 bar

  • s9pke Handy Hunks (@s9pke) reported

    @O2 by far and cannot emphasise enough how poor o2 have gone. 1 month of calling, no responses. No complaints logged for me, still charging me and no help. Hours wasted and money and time. There must be a way to escalate @ofgem

  • McclureRobson Robson McClure (@McclureRobson) reported

    @O2 hi there Someone has cold called my other half today and ordered a phone on her account. I can't get hold of anyone to stop it! Help!