O2 outages and service status in Tenbury Wells, England

Problems in the last 24 hours in Tenbury Wells, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Tenbury Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Lewis (@IanLewis299) reported 2 minutes ago

  @O2 please check DMs as I have sent a new message. Despite assuring me my billing issue was sorted I've now had a message threatening my service including my travel bolt on that I am using while on holiday. This needs sorting asap.

• 
  𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BritsB4Boats) reported 4 minutes ago

  Has anyone had any experience of making an ombudsman complaint against @O2 (or other network)? They’ve not billed me correctly for almost half a year now, adding charges for a phone I sent back in January (with their prepaid packaging, and I gave them Royal Mail’s tracking number for it). They’ve also abruptly ended a payment plan I was on, allegedly because it “automatically terminated” when my account was credited for the charges for my previous phone, which should not have been added. I’ve tried asking them for help today, but they have been ******* useless

• 
  Jamie (@Jamie_LEC) reported 8 minutes ago

  @O2 Yh it was We got through on phone and said disability is now sold out so my daughter had miss out because of the website not working

• 
  𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BritsB4Boats) reported 8 minutes ago

  @O2 Thanks for nothing. I still haven’t heard from you. ******* shocking “customer service”

• 
  Bob McLobb (@BMclobb) reported 10 minutes ago

  @andrejpwalker @O2 go giff gaff, same network, less fuckery

• 
  𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BritsB4Boats) reported 11 minutes ago

  I strongly recommend you don't use @O2 Switch Up by post. I did so, against my better judgment, in January -- Royal Mail seem to have lost the phone I sent back, and I've had nothing but problems dealing with O2 trying to resolve the resulting issues since. Despite me having phoned their ****** Indian call centre multiple times, giving them the RM tracking number so they could raise a dispute with RM, O2 repeatedly added device plan charges for my old phone onto my bill, which hasn't been right all year and was in duspute. They've now barred my service out of the blue, despite me having set up a payment plan anyway, and made my first payment towards it, whilst I wait for the account credit for previous phone charges to be processed. Consequently, I can not only no longer make or receive calls, including -- ironically, to O2 themselves -- I can't even use my account on the O2 website. The only way I've been able to contact them was through the messaging service on the app, which was no use at all, and I spent over two hours on it, the vast majority of that time being wasted on waiting for any response at all I'm ******* fuming, and if I weren't tied into a lengthy contract with O2, I'd have left them already

• 
  Emeritus Prof Alpaca McSputum (@TheWhogg) reported 11 minutes ago

  @OzSabb77 @arokorol @O2 Yep he's only a few miles away from the PLA-controlled areas. Probably the first signal it found (especially if the plane landed from the east) followed by a closer one. I had to turn off roaming after visiting Bayt Lehm for fear of being billed thousands.

• 
  Krissy Dawson (@krissy100283) reported 19 minutes ago

  @O2 can you kindly explain why I've had a phone call from yourselves every day for 2 weeks when I'm a Vodafone customer??

• 
  Paul Baker 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@BlueChefCTID) reported 20 minutes ago

  @O2 @dermothill11 If O2 could leave Virgin that would solve the problem because whatever they touch it doesn’t work, O2 was better before the Partnership or takeover, they sent me a link today for 5g, please tell who thought they wasn’t getting this as part of their deal anyway, beggars belief !!!

• 
  Robin S. (@robininfrance) reported 20 minutes ago

  @MANUELA12614661 @arokorol @O2 As if you’d get a refund for accessing their network.