O2

O2 Outage Report in Tenbury Wells, Worcestershire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Tenbury Wells, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Tenbury Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Tenbury Wells, Worcestershire, England 01/20/2026 06:15

January 20: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulSmithJnr Paul Smith (@PaulSmithJnr) reported

    @StephenEvans75 @O2 Just left them after over 10 years. Awful

  • Zimbunnyuk Diana C (@Zimbunnyuk) reported

    @O2 I understand you may be busy but to keep having my calls ended, no online chat available and a lengthy wait on the app messaging service, how am I supposed to get help?

  • AscottEd Ed Ascott (@AscottEd) reported

    Hey @O2 how come I have ordered from you but haven't been able to speak or use the chat function on your website for 2 days? Aren't you a communications business?? Still waiting on product, no update, no way of contacting you. 👎Great customer service, for all the wrong reasons.

  • HogginsUK Steve Owen (@HogginsUK) reported

    @virginmedia @O2 Can perhaps you supercharge your support? C051121669, the second complaint I've raised after the first was closed without ANYONE contacting me, still awaiting a fix to my issue after 4 WEEKS! Spend more time fixing issues than on Twitter!!

  • Rif39950738 Rif (@Rif39950738) reported

    @O2 Really poor that such a large company can't get its act together. Systems have been down for 2 days, so customer services can't access accounts. No pre-recorded message telling people this, so wasted lots of time on phone only to be told systems down. Makes me want to leave.

  • PaulEVernon Paul Vernon (@PaulEVernon) reported

    @O2 hi, my girlfriend had a fraud problem yesterday where someone accessed her account & ordered a phone for themselves - that's been sorted by O2 but I wasn't sure whether it needed to be reported to the police or that's something your security team does?

  • ashthedon ashley white (@ashthedon) reported

    @O2 So just been cut off. That’s 1 hour will never get back. Such poor service. Do I have to call again?? The info I need is not on line hence why I called.

  • doders09 George Smith (@doders09) reported

    @O2 Hello O2, lastnight I was in the process of completing my upgrade with the chromebook deal, while trying to confirm the upgrade the site froze, tried to refresh only to find you decided to take the site down (with time left on deal) to update for black Friday, not helpful!!

  • chrsfrwll Chris Farwell (@chrsfrwll) reported

    Fed up with @o2 business mobile and called time on contract. Retention tried to sweeten me with price drop of more than 50%. Nice thought but not going to pay anything for bad service.

  • staceyhillx Staceyhillx (@staceyhillx) reported

    I wanna change my phone network @O2 I'm in the middle of my town but Still no Internet connection irs took me ages just to send this