O2

O2 Outage Report in Stanhope, County Durham, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 01/28/2026 08:00

January 28: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • 72mdf Mark 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🦢🦢🦅🦅 (@72mdf) reported

    @O2 After 21 years with O2 and recently upgrading my phone.not even a free case/cover,poor customer care

  • RealMattKing MATT KING (@RealMattKing) reported

    @O2 You're a disgrace. My credit score dipped 34 points in 24hrs because you kept sending me bills for a phone I've never owned. You then reported me to a credit agency DESPITE admitting the bills were sent in error and that this would NEVER affect my credit score. Lies. #O2LIES

  • Gazareths Gaz A Peterston (@Gazareths) reported

    @O2 ✅ Worst phone signal in the UK

  • badassscotsman BigYin😜 (@badassscotsman) reported

    @O2 Every 02 phone deserves a signal

  • FayyazUK Fayyaz (@FayyazUK) reported

    Last three days, I have been out of service, with no voice calls, text messages and no data. I spent hours and hours speaking/chatting with support and was unsuccessful. @O2 @tescomobile

  • danmiell88 Daniel Miell (@danmiell88) reported

    @O2 ✅ mast at capacity in Stroud making signal useless and doing sod all about it.

  • MarysiaT Marysia Trembecka (@MarysiaT) reported

    .@O2 changing over to o2 is proving a nightmare, my phone no was working, texts don’t, and now my mobile number is apparently out of service… & we have to wait another 50mins for my 24 hr pac code to be fulfilled they can’t look now #badservice

  • vader786 Vader Eli (@vader786) reported

    @O2 Why don’t you improve your 5G network?

  • sbirtwistle Simon Birtwistle (@sbirtwistle) reported

    @O2 @EnglandRugby Website and app both broken for me trying to get these 😢

  • annienunan Annie Nunan (@annienunan) reported

    @sbirtwistle @O2 @EnglandRugby Never works anyway as people somehow get into the queue hours before the ticket sale time. 10,000 in the queue at 10 am.