O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 10/31/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kusharma1980 karl (@kusharma1980) reported

    @O2 I’m paying good money for my phone and services of unlimited data on my iPhone 11 Pro Max. The issue is I can’t connect to my data. 4g is non existent and 3G doesn’t connect. Been going on for weeks now.

  • ibiza_music_edm Chris / El Kapitan (@ibiza_music_edm) reported

    @O2 porting from EE and iMessage / FaceTime still not working - Activation keeps failing 😩

  • ConorRobsonUK Conor Robson (@ConorRobsonUK) reported from Plymouth, England

    @8472Jay @O2 It’s awful I’ve only been with them for a week. I’m tempted to join @EE even if it costs more.

  • ibiza_music_edm Chris / El Kapitan (@ibiza_music_edm) reported

    @O2 Restarted several times/ reset network settings several times, calls are fine, txt messages work fine

  • Amandapaiige1 Amandapaiige_ (@Amandapaiige1) reported

    @O2 worst customer service, told info back in July to be told today it’s incorrect. Then when I questioned this with your live service agent they ended the conversation… rude!!!

  • chris_roarty Chris Roarty ⋈ (@chris_roarty) reported

    @StefanieMcCourt @O2 I pay £62 a month for a contract for a service I can barely ever use!

  • Butterflys67 butterflywings67 (@Butterflys67) reported

    @O2 hi can someone help me plz with reactivate my sim I had credit on it

  • LisaLettis Lisa Lettis (@LisaLettis) reported

    @O2 I've been advised to turn phone on and off which I have then spent 30mins trying to troubleshoot it by checking sim resetting network whilst on phone didn't work so was told to just keep trying for 24 hours and assured it would work but still has message no service

  • shalz9991 Shalz (@shalz9991) reported

    @O2 I'm on day 14 of my cooling off period and realised I want to cancel my pay monthly contract. My new sim (PAYG) will come in a few days and I can only use my PAC code then but o2 are telling me everything will terminate today and I have to use my PAC code today or lose my no?

  • paulina_ska Paulina (@paulina_ska) reported

    @O2 decided to switch to o2 and got a new PAYG SIM but the “free £10” offer after activating is not working. Sent a DM, will appreciate a reply