O2

O2 Outage Report in Stanhope, County Durham, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 01/29/2026 10:55

January 29: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • solutionsforu09 solutions expert (@solutionsforu09) reported

    @O2 I've been trying to add a spending cap to my plan, I need to contact customer service for it (other providers allow you to do it yourself). Tried to start a live chat since last week, always get the message about CS being busy. And a bill of over £130 due to lack of spending cap

  • briandeco2 .... (@briandeco2) reported

    @RobTebbutt @TheO2 Don’t worry @O2 was supposed to call me back last week about my terrible signal and haven’t

  • Jo_annac68_ Jo Cunningham (@Jo_annac68_) reported

    @O2 why am I unable to dial out on my phone, is there yet another problem with your network??

  • ryanjl86 Ryan Leahy (@ryanjl86) reported

    @SkyHelpTeam Hi, does Sky Mobile impose any speed limits on data when roaming? Asking because I know you use @o2 network, and they impose a roaming speed limit of 500kbps, which essentially renders it useless

  • ASHARNETT Ash Arnett (@ASHARNETT) reported

    @O2 Fantastic I bought them from you, online and am still paying for them. Have taken them to an iPhone approved service centre and they have said it’s a hardware fault and they said to speak to Apple who I spoke to and they have confirmed it sounds like a hardware issue.

  • dazwell3_darren Darren Richardson (@dazwell3_darren) reported

    @O2 My wife and I can't make calls or texts and our data is not working when not connected to the wifi. It's been going on for about three days now. I've checked your network coverage thing and it's just saying "it can get busy" can we have an update please??

  • FosPinv PINV-FOS (@FosPinv) reported

    @O2 the complimentary ocean tickets are always unavailable or out of stock when I try and claim them. I’m aware they’re released at 2pm on a Wednesday but always out of stock. Is there an issue with the app?

  • MWalker1869 Matt (@MWalker1869) reported

    @O2 Throwback to when I had a decent signal.

  • Hasoon_000 H (@Hasoon_000) reported

    @O2 Hi an advisor yesterday advised me to replace my sim due to the fact I’m unable to receive sms text messages, however I have woken up today with no signal whatsoever. Shouldn’t I receive my sim in hand before you leave me disconnected with Royal Mail on strike

  • HopefullyCreat1 Hopefully Creating (@HopefullyCreat1) reported

    @O2 I don’t think it is down to that if you look at the photos. I was on the app prior to 2pm. There is a problem with the app. Not a user error!