O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 03/29/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (43%)

    Phone (43%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • VoodooEconomist Voodoo Economist (@VoodooEconomist) reported

    @O2 @joshakjohn I’ve also had the same issue. Took me 20 minutes to select the right series of options on 202 and NOT get hung up on, to speak to a human being, who assured they had taken care of it, but still can’t call on 4G network (reverts to 3G). What’s going on????

  • garmstrong65 George Armstrong (@garmstrong65) reported

    @O2 That's not your customer's email address.

  • garmstrong65 George Armstrong (@garmstrong65) reported

    @O2 I do not live in UK, nor am I a customer of O2, but getting email as such. Worried actual owner isn't getting info. Doesn't seem 2 b a way to contact u. Can I help?

  • c4oimhee Caoimhe (@c4oimhee) reported

    @O2 Hi I have a problem with billing

  • David76866940 Dr Zeus (@David76866940) reported

    @tescomobile Hi Jade, forgive me, as I was actually being facetious, as I know you provide a service off the back of @O2's network. What I find strange is how your marketing people got permission to rubbish the O2 network, when you are promoting your brand off of it?

  • demented_tj Jan T. (@demented_tj) reported

    @O2 day three of no calls, or data in my area. Your status page says "Sorry, a phone mast close to you isn't working. To fix the mast, we need to get into the site. We’re talking to the landlord and will enter as soon as we can. " Seriously? how bad is this!

  • Luna07 Nicola Jefferies (@Luna07) reported

    @O2 Hi O2, I updated my software on my iPhone and now it’s saying that my account doesn’t have 4G or WiFi calling enabled. MyO2 says it does. Your MyO2 chat isn’t working. Can you please help solve this mismatch of info between yourselves and Apple?

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @SmartyFree @miss_selby84 @O2 Smarty is awful for customer service. Network is slower than O2.

  • AndyHar99612377 Andy Harris 💙 (@AndyHar99612377) reported

    @O2 just rec'd a text from O2 telling me my service may be interrupted due to essential work in my area ..........YESTERDAY!!!!. Guess because of essential work you couldn't text me, Doh!!! 🙈.

  • b8ryf Barry (@b8ryf) reported

    @rhyanthwaites @O2 Same here although my account shows my current phone and says it is enabled for 4G and Wi-fi calling.......but neither service works. Called @O2 and they don’t know at this point.