O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 02/10/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • briangoddard53 brian goddard (@briangoddard53) reported

    @mikewright82 @O2 @shanes_loonie True it was rubbish service once they merged , did they turn masts off or something

  • Gamingffc OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reported

    @O2 Also, I've not been able to log into my account, since you teamed up with virgin media and me not been able to sign in, red flags a huge sercurity flaw imo, you would be best distancing yourselves away from them, I even tried to sign in to set up to leave your services, I can't even do that, you have locked in customers and they can't get out, so you start and lower bills, is that understood? Not trying to be nasty but £60 is excessive seen as I hardly use any data or buy any add ons @ofcom, also I would appreciate my mobile number not been leaked to bad actors claiming they are you, when they aren't!

  • mikewright82 MICHAEL WRIGHT (@mikewright82) reported

    @briangoddard53 @O2 @shanes_loonie Must have done the service went absolutely terrible in my area.

  • gmwiseman Geoff M Wiseman (@gmwiseman) reported

    @O2 Was instructed to reset new phone to see if that did it , it didn’t. Then advised to do the airplane off for 15 seconds to try and force it to find a network still didn’t. Then your customer service passed around three different people

  • EpicLastSong E i l i s h (@EpicLastSong) reported

    @O2 @JustEatUK I'm going around in circles with your customer service about this and no response from O2. Do I need to contact the people in your b2b partnerships teams myself and get this sorted?

  • gmwiseman Geoff M Wiseman (@gmwiseman) reported

    @O2 Then the customer advisers instructed me to delete the e sim (secondary) and then basically said you will have to contact o 2 tomorrow to generate a new e sim.

  • Flapper_Kirby David Kirby (@Flapper_Kirby) reported

    @O2 Despite several phone calls and the promise of returned calls from customer service agents, still no resolution to my air time tariff issue. Several times I’ve been told it’s sorted and it hasn’t!

  • gmwiseman Geoff M Wiseman (@gmwiseman) reported

    @O2 absolutely dreadful experience with customer service over the last 24 hours. Upgraded to a new handset, only to end up waiting 24 hours to find out the e sim they requested for me provides no service. After speaking with customer service , and following instructions…

  • shivanshuit914 SP (@shivanshuit914) reported

    @O2 I called at least 5 to 7 times to fix the issue with my account login, still no luck. It's now frustrating to keep calling and every time I call they give different instructions and wait for 5-7 days. It's now been more than a month and issue still not resolved.

  • rushworth_peter Peter 🇺🇦 (@rushworth_peter) reported from Wallington, England

    @O2 @darklilly1604 App used to work. Now you have to validate you login with virgin which I assume many people have done, it work once, then you trying opening it again and you have to go through the validation process all over again. The worst process ever. Ditch the app. At least Priority works