O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 02/25/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sussexmouette Nick 🔶 (@sussexmouette) reported

    @O2 your Priority Duolingo Plus 3 month free offer is very poor value at ongoing monthly cost of £12.49.

  • MRJAYCRANE JAY CRANE (@MRJAYCRANE) reported

    @O2 customer services are an absolute joke, promised me next day delivery on a phone they don't have in stock for another 2 weeks, then offered me a curiosity wall adapter... for me to later find out the one they've ordered for me is incompatible with the phone I ordered.

  • HorburyPeter Peter D Horbury (@HorburyPeter) reported

    Still waiting @O2 Day 5 for @HuaweiMobile to provide the unlatching code. Customer Service is deplorable.

  • hamill_simone Simone Hamill (@hamill_simone) reported

    @O2 just put of curiosity, does anyone from your customer service team intend to call me back (like promised by two representatives and a complaints handler) today?

  • forfarantiques Forfar Antiques (@forfarantiques) reported

    @manx_maid @O2 The joys of living rural we have the same problem.

  • hawkes77 Jeremy Baxter (@hawkes77) reported

    @O2 so after 6 calls, a wasted trip to a store and back (as you can’t speak to a Guru on the phone, that’s COVID safe!) and in total about 6hrs wasted. 3 promised call backs never happened. Still no further to sorting my voicemail. Appalled

  • silestanix Mr H (@silestanix) reported

    @virginmedia I've cancelled my direct debit, I'm not paying full price for a cut price substandard service, and will speak to your colleagues later about compensation, even a few £ off the bill would be nice for the inconvenience & having to purchase more data from @O2 due to VM's screw ups.

  • KennySmithPhoto Kenny Smith (@KennySmithPhoto) reported

    5 days in and starting to remember why I left @O2 can’t even port my old number without issues, this could be a long 12 months 😒

  • mummy_knight Helen K  Nottinghamshire Vlogger (@mummy_knight) reported

    @Deliveroo Im trying to send now but it’s not sending as yet again @o2 in my area is down for data!!!! @morrisons don’t care nor did the driver who delivered the shopping just said oh well!

  • MohsinP52585431 Mohsin Patel (@MohsinP52585431) reported

    @O2 can someone contact me in regards to a making s complaint. Not able to call customer services, when i get through call being dropped... I've only been a customer for a week big mistake