O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 03/31/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • marcuspacey Marcus Pacey (@marcuspacey) reported

    @SabrinaBranwood @O2 @virginmedia Slow speeds

  • CakeymayHyde Sarah Hyde (@CakeymayHyde) reported

    @O2 The worst customer service ever!

  • sapphirebusserv sapphirebusserv (@sapphirebusserv) reported

    Hi @O2 Im not able to log into my My O2 app a quick google suggests users have been having issues with this for at least a couple of weeks, any timescales for resolution please?

  • muppetkeeper Paul (@muppetkeeper) reported

    @SabrinaBranwood @O2 @virginmedia Now phone up Virgin and tell them you have a problem, or want to reduce your speeds, or anything… Literally the worst customer service in the world.

  • Tomp29193 Tom Perry (@Tomp29193) reported

    Hi @O2 .. recently upgraded and am able to claim a reward from Samsung but I have not recived a copy of my invoice to do this ... how do I go about getting one and is it something you can help with? Thanks

  • mark_pbs Mark Johnson (@mark_pbs) reported

    @O2 I'm back in Stoke now! I went London the previous weekend, no problem. Southport last Thursday, no problem. Back in Stoke, no problem. The only place I had a problem was Blackpool! I don't think that is a phone / setting problem!

  • IgnisAFB Adam "IgnisAFB" Blackburn (@IgnisAFB) reported

    @O2 All sorted. There'd been an issue verifying eligibility at @virginmedia side, not sure what because addresses were corrected days before. New router coming on Wednesday. Already have O2 benefits on both sims.

  • Dave84633855 👌🥶🔥 (@Dave84633855) reported

    @O2 What’s going on with 4G & 3G in Inverness? Have rebooted my phone numerous times & I still have absolutely no signal or coverage?

  • breadalbanebus Breadalbane Academy Business & Digital Literacy (@breadalbanebus) reported

    @seanohara07 @O2 @ThreeUK Sadly I’m finding big companies care less and less about retaining loyal customers. My dad has just closed all of his bank accounts (not an insubstantial amount) with a well known bank after 50 years as a customer due to their poor handling of the situation when we lost my mum.

  • Jonmc84 Jon McNally (@Jonmc84) reported

    @O2 Hi can I dm you for some help pls got issues with my upgrade and I'm currently in hospital can't get hold of anyone through webchat on my O2