O2 Outage Report in Stanhope, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stanhope, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Child
(@lucielou36) reported
@O2 tried setting up an account, failed 3 times, told its because I’m newly married (name change) so set up in husbands name, but they didn’t active pac code, number didn’t change and now oncologist can’t call me.. I’m suppose to find out if cancer has spread..O2 refuse to help.
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Lydia
(@lalalydsx) reported
@O2 hands down have the worst customer service of any UK network and I’ll say that with my chest, being hung up on after being on hold for ages after the advisor found out I wanted to cancel my contract, what a joke.
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Ann
(@AnnKerridge) reported
@O2 Who do I need to contact to make a complaint????
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Freyja
(@Stuckinlondon1) reported
@O2 This isn’t helpful. Can you please fix my connection? There’s no issue in my area
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Bethany Tate
(@tateyx) reported
@O2 terrible customer service, DPD lost my phone and call centre advisors tell lies! No update given to me as to when I will receive it and be re-sent a new phone. I’m having to chase as a paying customer for years. Not good enough.
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HalalorHaram
(@HalalorHaram) reported
@O2 hi I have very poor network in BD8 where I live; it’s painfully slow network here and even more embarrassing that I work for #o2 and I’m complaining - my issue is #network not people
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Amanda Benbelaid
(@positivemirror) reported
@O2 my old phone number has been lost in transit from Virgin media & no one seems to be able to help or give any status on when it will port over to the new o2 sim. Meanwhile it's saying it's an 'incorrect number & o2 have locked me out of my account through a glitch your end...
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Scott Abercrombie
(@ScottAbercrombi) reported
@LutzSchueler please can you advise how I go about speaking to a competent person at @O2? Your team will in Cape Town have been nothing short of useless. I have no service so can’t now call, you don’t accept email, and your chat function has a 2 hour response turnaround. #o2fail
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Sam
(@Sam7uk) reported
@O2 hi, if I am an existing customer on a SIM only monthly rolling contract, can I switch to another O2 deal and keep my current telephone number?
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Chris Burnside
(@ChrisCtb0503) reported
@O2 I gave my PAC code from Vodafone 4 days ago when ordering my sim, but my number hasn’t ported. Are you able to help? Online form gives me constant errors…