O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 02/25/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bryndows Bryndows Vista (@bryndows) reported

    @O2 why is your live chat unavailable all the time? I'm trying to fix something for my grandad and I can't speak to anyone, it's said they're unavailable or busy all day it's urgent and I can't call you please DM me I need help @O2 @o2

  • FionaBa42083948 Fiona Baker (@FionaBa42083948) reported

    @O2 I have waited over an hour on the 2nd phone call tonight to try to contact your customer svs who keep passing me around. I cancelled a contract within 2 days set up fraudulently by virgin and I am now being threatened with legal action by yourselves and can’t talk to any one

  • steveningram Steve Ingram (@steveningram) reported

    @O2 2/2 You told me in June you don’t offer a faultless service yet no one is in a rush to ensure your customers receive the service they are paying for yet you keep taking £80-odd a month. Of course I could move but I’m tied in for another year. Look forward to a response.

  • MrRichPowell Rich Powell (@MrRichPowell) reported

    @VirginMedia_TV your @O2 priority partnership is useless. Any offer I wanted to avail of says I have to go to o2 website. And I can’t register because I’m not an o2 customer. What’s the point?

  • lynseyp34 Lynsey Parker (@lynseyp34) reported

    @O2 20 minute wait just to collect my phone ! Forget that please can someone contact me to cancel asap

  • StokieLouLou Louloulately (@StokieLouLou) reported

    @O2 That’s an automated service for those with o2 numbers. I’m not an o2 customer anymore. Is there a human I can speak to please?

  • DJ_Mixmeister 🎈Nigel (50s Club) (@DJ_Mixmeister) reported

    @SimonLongstaff5 @virginmedia @O2 Tell me about it, nearly 24hrs and still down 😡😡

  • KRZYSZTOF_UK Krzysztof (@KRZYSZTOF_UK) reported

    @O2 lol. I bought a sim only two days ago with 15gb of data. Logged to app. App showing I have used over 2gb already. The issue is that I am in Cyprus and I didn't see my sim card as yet. Weird.

  • Uptowndiscos Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @O2 the answer to that question is primarily no. I would have to leave Virgin as a HOME customer and then sign up as a business customer? What about my TV package?

  • StokieLouLou Louloulately (@StokieLouLou) reported

    @O2 you are chasing for late payment. I have now left o2 so cannot use your automated service - can you assist please? How do I pay you?