O2

O2 Outage Report in Stanhope, County Durham, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 12/12/2025 10:10

December 12: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jenharp7 J (@jenharp7) reported from Doncaster, England

    @O2 @swindonseagull I’m still waiting to have my issues with o2 solved.. when will you be in touch??

  • IanTheOracle Ian Williams (@IanTheOracle) reported

    Hey @O2 why, why, WHY can you not port my number from VIRGIN to you? Have rung, followed your advisor's instructions and it didn't work, visit local store and it didn't work and met another disgruntled customer on his 3rd attempt in store. It's ridiculous and I'm paying twice!!!!

  • mjwinning11 m@tty (@mjwinning11) reported

    @O2 surely the worst network provider out there. So many areas that have drop out zones by me. Can’t message, call, no internet. Sort it out 02!

  • rhiannon_ln Rhiannon 🌍✈🇪🇺 (@rhiannon_ln) reported

    @O2 I've been a customer of yours for over 20 years, so it would be really nice if you could bother to reply to my DMs and resolve my issue???

  • peirima01 LaurenLove34 (@peirima01) reported

    @SimonMaitland @O2 send a direct message to @Hovexcybertech1 on twitter they will definitely help you get back your refunds, they're inarguably experts in recovery of stolen asset

  • Ennis_El ★εηηιs_έĻ♥#Londonite (@Ennis_El) reported

    @Ofcom never again! @O2's been good at offering sweetners to subscriptions such as @DisneyPlus+; it's quick to set up and had taken me over an hour going round the site trying to cancel it, seems like a surreptitious con to me, plus a 45min wait to talk to someone #TechTIPs101™

  • J4CKMULL Jack (@J4CKMULL) reported

    @O2 Help pleaseeeeeeeeeeeeeeeeeeee

  • smug53 Sue Gale (@smug53) reported

    @O2 how do I get to speak to a manager failing that I will go to the ombudsman every customer services person gives a different response just want to revert to devious tel number what should take max 24 hours taken a week

  • munchiebaby77 lynne hendry (@munchiebaby77) reported

    @O2 Any ideas why I'm suddenly unable to send texts to just one of my contacts? Just get messages saying 'Not delivered'. They are able to send me messages and I'm not blocked on their mobile. Not having any problems with any other contacts.

  • sszmidt199 Stephen Szmidt (@sszmidt199) reported

    @O2 2/2 The delay and the long waiting times to speak to Customer services are unacceptable, so within the 14 day cooling off period we have both cancelled out contract with you. Very disappointing and a waste of our time. 😡