O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 02/21/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HPAS73437189 HPAS (@HPAS73437189) reported

    @O2 is your internet down in Bletchley, Milton Keynes?

  • GarciaJim0609 Garcia (@GarciaJim0609) reported

    @O2 @virginmedia @PoorServiceUK Just been informed after my many calls since Friday that no-one in customer services logged my incident as system was down .... I don't believe what is being said now as story keeps changing #stillnophoneservice #o2uk #poor service uk

  • GarciaJim0609 Garcia (@GarciaJim0609) reported

    @O2 @virginmedia Having upgraded my phone to a 5G phone on Friday I have yet to be provision as of now Sunday am. I cannot call or receive calls from loved ones .... Customer service team where rude also told lies @PoorServiceUK this is definitely one for you

  • dazyoungs Darren James Youngs (@dazyoungs) reported

    @O2 I'm fed up of looking at the bullshit you recommend that DOESNT WORK! Your network was crap and im stupid for giving another chance and even worse since @virginmedia got involved!!!

  • Annief54 Anne Fowlds (@Annief54) reported

    @O2 Switched off even though advise a long time after my complaint. Made no difference awful service

  • lily458 Liz Fisher (@lily458) reported

    @O2 currently have payg big bundle sim, do I need to cancel if I dont need it anymore or just stop topping it up please

  • venkman2_11 Paul Steer (@venkman2_11) reported

    @O2 With such a limited timeframe to claim offers it’s madness. I was at a Greggs within 5 mins of them opening yesterday & the offer was already out of stock! 5 mins is a joke & frustrating to the customer who’s wasted time getting there to redeem within the timeframe.

  • Dwall87Dwall Dwall (@Dwall87Dwall) reported

    @O2 now been waiting 6 and a half hours for a message support reply now and no answering disgusting

  • RunRosyRyanRun Bacon From Heaven (@RunRosyRyanRun) reported

    @O2 the O2 priority says to tweet for support. My odeon code and my partners are not working to books kids film tomorrow, can you help?

  • Himynameiskiff kiff182 (@Himynameiskiff) reported

    @O2 Can someone have a look into why I’m struggling to use mobile data whilst I’m out? I have an iPhone 12 5G and struggle to even get past 2 bars on 4G. Ive even had to join Asdas Wi-Fi to send this tweet. Paying nearly £50pm for a 10 year old service.