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O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • FarrellHaylie
    Haylie Farrell (@FarrellHaylie) reported

    @O2 no service in Hull, is this a known issue? Checked settings and connectivity, still unable to receive signal.

  • RuthieMcC19
    Ruth McCartney (@RuthieMcC19) reported

    @O2 won't accept PM your man on O2 said I had to use a new email address when I upgraded my contract - now I can't see my 2 accounts because I can't login to my original account - Gee Thanks call centre man!! Succeeding O2 people said it was unnecessary - JUST GREAT !!!!

  • garymarshallll
    Gary Marshall (@garymarshallll) reported

    @O2 hi team. Currently in Membury, Wiltshire, and your Internet service has been down for six hours now. Any update what's going on and when it's likely to be fixed?

  • SueH4045
    Sue Hetherington (@SueH4045) reported

    @MarkEvansO2 @O2 I just want you to know what terrible customer service o2 provides, utterly appalling. 2 hrs on hold today and no resolution to an issue caused by O2

  • jem_jem_13
    Jemma (@jem_jem_13) reported

    @O2 Still not been helpful at all still no service shocking!!!!

  • megankaty95
    Megan katy (@megankaty95) reported

    @mackerssssss It awful isn’t it!! @O2 get it bloody sorted!

  • Simon_wwfc
    Simon (@Simon_wwfc) reported

    @O2 Had an email to say I can cancel contract early due to T&C changes. I activated that and reverted my number to Pay&Go. Two weeks pass, I get an email to say that I have to pay £336 in early termination fees. No one seems willing to help correct the system fault.

  • kerrymatthewman
    Kerry Matthewman (@kerrymatthewman) reported

    So @O2 there is a fault in a nearby mast. Apparently won’t be fixed anytime soon as birds are nesting. The service I am paying you for, on 4 handsets, is not available. Do I get a refund?

  • SueH4045
    Sue Hetherington (@SueH4045) reported

    @O2 You sent my upgrade to my old address and after 90 mins waiting to speak to someone I was passed to 4 people and was told the only way I’d get a new phone was today was to take out a new contract. I’ve been a customer for 20yrs. I just wanted to get a phone from my local store

  • woodbridgemonk
    Gareth Bingham (@woodbridgemonk) reported

    @daleclarke1980 @O2 Three is exactly the same, resulted in cancelled (Monthly) contract...now with @VOXI_UK better tarrif & signal (SIM only) whilst saving £25pm...no brainer!!! Good Luck getting what you should mate 🤞🏼