O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 02/08/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Michelliooo1 Michelle Black (@Michelliooo1) reported

    @O2 anyone able to help me with a bill query??

  • Lornarosegordon 𝐋𝐎𝐑𝐍𝐀 𝐑𝐎𝐒𝐄 (@Lornarosegordon) reported

    @O2 hi o2! Can I have some help please? My mother placed an order for a phone which went as far as PayPal confirmed and then o2 said there was an error. Her funds are being held and there is no order number. Can you help?

  • WillJMcc Will J McC (@WillJMcc) reported

    When you've been with @ee for 10+ years and they can't even match deals from other providers. On the other hand, I'll be a new customer to someone else, @O2 @VodafoneUK who wants to sell me a contract for a Galaxy S20 FE?

  • PhoenixThCo Phoenix Theatre Company (@PhoenixThCo) reported

    @O2 fuming. Why can you not have a responsive online chat. Or actually help on the phone. Appalled today. And stop blaming Covid. Covid is not why my online chat guy is taking 15 minutes to answer each comment!!

  • daowen75 Dominic Owen (@daowen75) reported

    @O2 I need to speak to a real person about a accounts issues as I’m getting bill payment reminders and overdue bills notifications and ££ from a different o2 number which has nothing to do with me..

  • Sam48Bell BellSam48 (@Sam48Bell) reported

    @VodafoneUK @O2 @ThreeUK Phone-man - Far from Home /Phone - works - Far from Home. Very bad. 🕸

  • PhoenixThCo Phoenix Theatre Company (@PhoenixThCo) reported

    @O2 absolutely ridiculous to wake up to a disconnected account, messages stating I’ve changed my security, and absolutely no help from O2 customer support! I love how you’re happy to allow fraud to happen. Beyond angry

  • keith0177 Keith Robinson (@keith0177) reported

    @O2 Are there issues with the Network in ME13 area. Full bar but can’t dial out (call failed) & not receiving calls but getting notifications of missed calls?

  • teeleaf19 Tia🌟 (@teeleaf19) reported

    just had another scam call from someone pretending to be @O2 as soon as I mention scam and @Kitboga they said bye and put the phone down, morons. @O2 seems to be getting more common

  • ODalkilic Orhan Dalkilic (@ODalkilic) reported

    @O2 have you managed to fix the network problem that has been going on since DECEMBER in CT196AE area? This is getting boring now! Can't connect to live chat in your app for some reason. 4G almost doesn't exist and 3G is useless! Sort this out please!