O2 Outage Report in Stanhope, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stanhope, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David Croker
(@djcroker) reported
@O2 please try and help me. I've ordered a phone on Nov 8th and it's still not arrived. Getting through to your customer services is pointless as it takes too long and I keep getting passed from one person to another, who doesn't seem able to help. Urgent response required. #o2
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Lisa Russell
(@sneakypigeon35) reported
@O2 I've been trying to contact you all day and can't get past the automated system. How can I speak to a person. I've been waiting on a promised call back for 7 days. I'm paying for a broken service. Help me!!!
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Lauren Brady
(@LaurenB07301081) reported
@O2 Had no internet since this morning - had to stand in the cold for 1.5 hours to borrow a local supermarkets wifi. Called o2 customer service and they say ‘wait it out’. Also returned home and no signal at all. Require Internet and signal for my job. Not good enough.
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Baz Nugent
(@baznugent73) reported
@O2 manual code & QR code wasn’t recognised at @McDonaldsUK for the free quarter pounder on Priority Moments earlier. Not sure which end the problem is with!
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Jinty2
(@JanetteCruicks2) reported
Have spent hours trying to get through to @O2 Customer Services. Now waiting (again), for a call from a Manager to hopefully resolve this issue. If not resolved today, @O2 will be losing two customers of 30 years plus. Extremely disappointed in @O2
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Truffles
(@wine_oasis) reported
Virgin Media O2 says it has completed an upgrade enabling gigabit speeds at all 15.5 million homes on its network @O2 but you cannot receive or make calls. Think twice before using such a sh*t service. I am still waiting for a reply
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Jacob Hemmingson
(@ItsJacob285) reported
@O2 I swapped my number over from my PAYG sim to my new pay-monthly sim that came with my new iPhone 13 Pro from Mobile Phones Direct and I am now having trouble using my MyO2 account
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Gerald Kemp
(@Gezzaleeds) reported
Does anyone in Swansea area have trouble with @SkyUK mobile signal. I know they use the @O2 network. Last couple of months signal loss has been quite common, thinking of changing to a new provider..mobile important to my business, need reliable service
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Danny Wakefield
(@DannyWakefield3) reported
@O2 McDonald’s Leeds St Johns Centre… used it at this store last week with no problems
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Penalty Fare Support
(@penaltyfare) reported
@O2 @SkyUK both my personal phone (Sky) and my work phone (o2 enterprise and MTPAS level 12) have lost network. “PDP authentication failure”. Obvs me having working railway phone is critical.