O2 Outage Report in Stanhope, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stanhope, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ruby Prior
(@rubygrace212) reported
@O2 hi o2. We have been trying to ring like asked from the o2 shop. However, it’s very keen NOT to help us in the slightest and hangs up after saying ‘bye.’ We just want to migrate a number a pay of an existing contact. Didn’t think it would be that difficult!
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Smithy🏴
(@Lee_Smithh) reported
@O2 can communicate sufficiently on here to customers about non vegan products but to people who pay their bills and have no service what do ever? Shocking. I’d like to speak someone please since this is the 103rd time of trying to contact you
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Sloodwrangler
(@Sloodwrangler) reported
@O2 I paid my bill by card on Friday and the money has gone from my bank account but doesn't seem to have gone into your system? My bill is now showing as overdue in the My O2 app. Are you having system problems?
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Ken Smith
(@TheGenghisKen) reported
Hello @O2. Was helping a friend setup a phone for #elderly person on PAYG contract. They accidentally mixed up "phonebook" with preinstalled "directory" contact on O2 SIM and got charged £1.50 for a 1 second call. Please help refund this outrageous cost. #exploitation
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Catherine🍀
(@cath3rinerose) reported
@O2 in Spain and have no service 🥲
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Mark Davies
(@markxdavies) reported
@skullmonkey7735 @O2 Indeed. And they didn’t tell us a thing about it. Went for days with so many problems I actually bought a new phone, thinking it must be that. Then they said “oooh - check out our app. Thanks for your patience”. Since when, nothing. Amazing.
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Betty Blue
(@Brandon22376427) reported
Absolutely shocking customer service from @O2 I’ve wasted five hours of my life on phone calls and chat and have got precisely nowhere. Anyone else?
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Mike
(@mikeebee27) reported
@O2 Very slow data performance on 4G and website says it can get busy in this area. Really there are not many houses. Not good from 02
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🇮🇪 Stiofán Ó Frighil F.C.D🏴
(@skullmonkey7735) reported
@markxdavies @O2 Nope, not a word until I contacted them.. Not an email, nothing.. Plus you're down the cost of a new handset!!🙄 All I got was a link on here, after I'd made them aware.. Then today, about 2, I'd a text telling me it'll be back in 48hrs! But it was obviously back as I got a text!
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Betty Blue
(@Brandon22376427) reported
@O2 This is the problem. Lots of your staff saying I can help you when actually, they can’t. Your customer service team is in complete disarray.