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O2

O2 Outage Report in Stanhope, County Durham, England

Why is my O2 service not working?

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at O2

O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • andy_uk44
    I am just me (@andy_uk44) reported

    Will be giving up with @O2 and my phone as the signal is not good enough at home as the signal fails to reach my phone and causing a nuisance with only 1 bar yet the transmitter is like half a mile away so it’s not giving a strong output for my phone

  • davidpatrick
    davidpatrick (@davidpatrick) reported

    @O2 Have done as you asked, and sim does not work in another phone. Think that shows it to be an issue at your end and not with the phone or hardware.

  • lisa6974
    lisa guy (@lisa6974) reported

    @O2 Just data. As we are moving we have no WiFi. So reliant on data and it just is not working 🤬🤬

  • alicelangxo
    Alice (@alicelangxo) reported

    @O2 no response from you again! Brill service 🙏

  • PSivewright
    peter sivewright (@PSivewright) reported

    @O2, Hi there, Christchurch closed as I entered use noe. Going to Bournemouth castlpoint. Can you help me get my free coffee there?.

  • chels_louox
    chels (@chels_louox) reported

    @O2 I need assistance ASAP regarding my phone bill that is overdue! I get paid my wages this week fri as I am skint until then. so is there anyway my service can be put back on? as I need the data connection for work. I am a NHS care worker and I have work tomorrow!

  • mike_mellish
    Mikey.M (@mike_mellish) reported

    @O2 As an existing customer I was just wondering how do I get one of your fab surprise boxes I’ve also just taken out an extra contract with yourselves too

  • wilcochris
    Chris Wilcox (@wilcochris) reported

    @O2 The big question is: are you going to be like the others that look after their customers and reintroduce roaming charges. You’ve already dropped down your AU allowances when you said you wouldn’t

  • KinshukaLucrin
    That #BLM #KroenkeOut Bun ✊🏿✊🏾✊🏽 (@KinshukaLucrin) reported

    Hey @O2! My partner just got himself a Samsung Smartwatch 4 and is wondering how to activate the LTE features! It says he need a barcode but we can't seem to find any? A little help would be grand.

  • johannablake
    Johanna Blake (@johannablake) reported

    @O2 I have been trying to deal with a fraud issue since January and have rung your help desk every 3-4 weeks and still nothing has been done. Last week I raised a formal complaint and was told someone would ring me within 48 hours, it’s now been 10 days and nothing.