O2

O2 Outage Report in Stanhope, County Durham, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 02/25/2026 12:00

February 25: Problems at O2

O2 is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Triplenath Nathan Woolley (@Triplenath) reported

    @O2 have you guys ceased trading or just totally given up? A bit of signal in London would be nice.

  • mcsherlocks Daniel Sherlock (@mcsherlocks) reported

    @O2 how do I make a complaint, as I've tried to contact you a few times today. Assistance all too busy

  • howdyimgem Gemma Storey (@howdyimgem) reported

    @O2 Hi is there a direct phone number I can call for customer service for free? I'm having no luck getting any support online

  • DarranStyles Darran Drinkeld (@DarranStyles) reported

    @o2 your customer service is absolutely dreadful been waiting 30 minutes to talk to u

  • MrCPegg Chris Pegg (@MrCPegg) reported

    @O2 your online chat repeatedly keeps crashing on me when I’m trying to contact service. This is getting very stressful

  • Lizzle_B Elizabeth Blackman 🇺🇦 💙💛 (@Lizzle_B) reported

    @O2 guys I need to speak to customer service. I was on hold for over 40 mins twice yesterday afternoon and in messaging I just get an auto reply saying you are too busy and to try again later!

  • PeteyJayD PT. (@PeteyJayD) reported

    @O2 I’ve lost service on the old Voxi SIM. O2 temp number works but not getting inbound calls on my long-term number, and outgoing messages not coming up as from me when received.

  • PHavers2 Paul ~ Uncensored 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@PHavers2) reported

    @O2 I cancelled Disney+ within the free period, today I was billed for services I did NOT want. The buffoon at your end refused to refund my money and escalate it. Sort it out or I will file complaint with the regulator 😡😡😡😡

  • TerrySinnett Terry Sinnett (@TerrySinnett) reported

    The @O2 signal is diabolical in #Swansea city centre 🤨🤨

  • PiggyMalone1 Piggy Malone (@PiggyMalone1) reported

    @O2 Telefonica is a criminal outfit and they do not give a flying f*** about the UK, hence almost zero investment in network coverage over here.