O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 02/05/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • FlopBelle1980 Hiya wee yin (@FlopBelle1980) reported

    @O2 Don't that, made no difference. Had texts and emails to confirm o2 problem in my area, so resolve in sight but I'm paying £60 each month to only be able to use my phone when I'm home and on my wifi!!

  • TraceyMillar19 Treep 🏴󠁧󠁢󠁳󠁣󠁴󠁿🦡🐝😷🇺🇦 (@TraceyMillar19) reported

    @virginmedia @O2 @peterkay_co_uk Unable to access the 02 priority app. Virgin media customer. Please have this resolved before Thursday!!

  • Kirrie_Texan KirrieTexan (@Kirrie_Texan) reported

    @O2 why hasn’t my phone been ported yet. With a disabled partner and her emergency contact it’s leaves her vulnerable

  • CloudJKay Jon (@CloudJKay) reported

    @O2 But there is no resolution! DAY 9 of no number being ported and the old number being dead. Can I turn your phone off for 9 days and see if you are happy with a canned response from support?

  • jems_lou Jems (@jems_lou) reported

    @O2 ordered a phone 5 weeks ago being told the delivery would be 4 weeks! Now I’m being told you have no idea when the phone would be in and you don’t see that changing anytime soon! How is this good customer service?????

  • Lou_Hill_ lauren🌺 (@Lou_Hill_) reported

    @nvmcoco @O2 I’m having a similar issue. Paid £168 to end a contract yesterday and was told today they know who I spoke to but they didn’t make any note of payment & isn’t showing on account even though it’s come out of my bank. Was told to wait 5 days for a call and contract also not ended.

  • jordan210 J (@jordan210) reported

    @O2 can you actually fix the local mast that as been down for over 3 weeks given a whole village 0 signal

  • rocky3reid Paul Reid (@rocky3reid) reported

    @virginmedia @O2 @peterkay_co_uk Hi do you know what the ticket limit is per customer?

  • IanRobinson Ian Robinson (@IanRobinson) reported from Dundonald, Northern Ireland

    Is a cellular Apple Watch looked to the network provider you get it from? I have a Stainless Steel Series 6 that I got from @O2 that I no longer need since I got my Ultra from O2.

  • Joluande Jorge Lugo (@Joluande) reported

    @O2 I have been having problems with my line for a week. O2 is totally uninterested in sorting it out. Probably the worst customer service ever