O2 Outage Report in Stanhope, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stanhope, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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worf Lt
(@dbigsby58) reported
@o2 #mentalhealth #Disability I have no proper service might be a small thing to some people but this is my life line and every day this go's on I feel like ending it all the smallest things and all that absalute rubbish service grrrrrrr
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Jamie N
(@JL19393021) reported
@O2 Bought an o2 sim, getting no service everywhere, tried a sim swap, still having issues... I want to cancel. How do I go about this? And will I be stuck with the termination bill still because of this?
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cherie hathaway
(@cherielaura) reported
@O2 Thanks for replying- just shows how poor customer service is…Just adds to the problem.
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Snaipes
(@Snaipes1889) reported
@O2 I think I just live in a signal black spot. It’s Never been very good unfortunately.
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Kayleigh Novakovich-Ford
(@kay_novak1989) reported
@jonnyrb89 @O2 Also having the same issue since April. Been contacting the support team, unfortunately being told the same thing over again. Issue still unresolved. I’m either sounding like a robot or can’t be heard at all. Extremely frustrating.
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Dale Watts
(@Extinguisherman) reported
@O2 anyone else on o2 think the countrywide issues with a bad connection is due to so many phone companies using the o2 network? There has to be reason it’s so dreadful. Maybe it’s clogged up and knackered?
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Matt Williams
(@SuperMatty81) reported
@O2 have just been amazing on the phone helping cancel my dads mobile phone as he no longer needs it due not being able to work it anymore. The 2 people I spoke to were so helpful and sympathetic. Thank you #customerexperience
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Dale Watts
(@Extinguisherman) reported
@whichjoe @O2 If they don’t fix it or just lie to you about callbacks please retweet using BBCWatchdog, WhichUk and ofcom tags. I been told for 10 months issue was being addressed and like a Wally believed them
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Karl Walford
(@karlwalford1984) reported
@O2 This number takes you around in circles lol soo poor o2
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Dale Watts
(@Extinguisherman) reported
@coachman_86 @O2 Hope you not waiting for a call before Xmas 2050. They won’t call and if they do it be load of rubbish and waffle. If they don’t call or don’t satisfy your problem then please think of retweeting complaint using BBCWatchdog, WhichUk and ofcom tags.