O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 12/05/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • angels1five Lesley (@angels1five) reported

    @O2 Hi, we're in St Lucia and despite having O2 travel, neither me or my husband have internet. We are connected to Digicel and can make calls but no amount of rebooting or checking APN settings will work. Can you help us please?

  • Joe_S4C Joe Howard (@Joe_S4C) reported

    @O2 to add to this awful service. The 02 service rep who called this morning after promising he’d be in the office to take payment admits he over slept and won’t be able to take payment.

  • smadasirhc Chris Adams (@smadasirhc) reported

    @O2 is 4G down?

  • cystitishelp Northern Girl (@cystitishelp) reported

    @O2 I’ve no idea, probably. That’s irrelevant tho. You can’t charge £43 for less than a minutes data without any warning or cap. It happened before I even got ur text informing me of the relevant charges for Mauritius. That’s just not how you treat a loyal and long-standing customer

  • SamuelAde_ Samuel Ade (@SamuelAde_) reported

    Ever since @O2 joined with @Virgin the reception has been extremely poor and I'm no longer getting 5G.

  • AndrewShurmer Andrew Shurmer (@AndrewShurmer) reported

    @EnglandRugby @SixNationsRugby @O2 I have a bad feeling about this...

  • Airilight Airi Light (@Airilight) reported

    @O2 Need customer support and sent a DM. It's an urgent matter, and your phone agents aren't available at this hour. I hope that there is a response and a way to get this sorted now.

  • JohnLucas_9 John Lucas (@JohnLucas_9) reported

    @O2 Your customer service team treat people with utter contempt. 4 separate calls due to you hanging up or putting me on hold all because I’m trying to get a pac code to remove one of my numbers. I’m now cancelling all 6 numbers. Well done!

  • davedrummie David Drummie (@davedrummie) reported

    So it seams @O2 signal in Bournemouth is not the best.

  • John_Denny John Denny 🇺🇦 (@John_Denny) reported

    @EnglandRugby @SixNationsRugby @O2 If Young’s can kick the ball up in the air with a hang time of 80mins we could get a draw #eddiejonesmasterclass