O2

O2 Outage Report in Stanhope, County Durham, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 02/04/2026 05:00

February 04: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Nyarotso3 Nyarotso (@Nyarotso3) reported

    @O2 was sent a sim replacement about a week ago and it still has not arrived to my adress. I have another O2 SIM card that was meant for my mifi and I was wondering if I could use that as a swim swapI have activated the sim but it apparently can’t make any calls to customer servi

  • sophiejhar Sophie Jo Stone (@sophiejhar) reported

    @O2 By far the dearest company. Asked if I could be helped in paying the outstanding as I’ve always been an o2 customer (over 13 years) straight up no! So now im stuck, won’t be staying with you in future

  • LonelyHeartUK LonelyHeartUK (@LonelyHeartUK) reported

    @DeanB__UK @O2 nope only them preordered the hour it was released wtf is this ****

  • PixelParadoxx Pixel Paradoxx (@PixelParadoxx) reported

    @LEONIALEX_ @O2 @dhlexpressuk Wow at least they managed to actually put it through the letterbox. That's a step up from the normal service. STAY CLEAR

  • czefski Paul Thomson (@czefski) reported

    @O2 The address your auto postcode fonder picked up in my order is incorrect. No-one is answering your service desk. How do I change it

  • DesireeCorreia Desiree Correia (@DesireeCorreia) reported

    Government responded that only @O2 can fix this. Can you please have a look?

  • Richard77141497 Richard Alfred Palmer (@Richard77141497) reported

    @O2 trying to get a tablet out o2 Network is like trying to get 🩸 bloody out of a stone .

  • darrenrandsgolf darren rands (@darrenrandsgolf) reported

    @O2 starting to think I might die whilst on the phone trying to get through to one of your advisers! Over an hour on hold great service

  • willowsafc81 Steve Wilson (@willowsafc81) reported

    @O2 I've been trying to bring my number to o2 but having no joy can you help please

  • N5_1BU Just Another Gooner (@N5_1BU) reported

    @O2 Been getting calls from strange numbers. 7 in 24 hrs. Strange thing is they're all the same as my number except the last 3 numbers. Tried calling you but only help offered was to change number as she didn't know what to do. Can you help?