O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 03/15/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jules_Clarke Rouge Noir (-----------) (@Jules_Clarke) reported

    @O2 i have connection , but please call me on ported number beginning 07963 , yes rebooted, and service , so i need to know it works

  • energyUK Simon Gibbs (@energyUK) reported

    @O2 Yes & yes, I believe. iOS 15.0.2 (iPhone 12 Pro Max). Priority 8.0.1 (1646). Been an issue for a while now. Seems to only affect the Offers > Newest section. Example if I wanted to win the trip to see the Northern Lights (yes please!), pressing the card does nothing.

  • __yasmeeeen yasmeen (@__yasmeeeen) reported

    if my network and data doesn’t work in my own home why should I keep paying my bills?? @O2

  • twist_o_lemon Emma Clark (@twist_o_lemon) reported

    @O2 Got new iPhone upgrade today with new 5g sim. Setup using backup of old iPhone but won’t connect new sim so can’t swap it by text. Old sim works in new device. 15 minute wait on phone and no online chat available. Help?

  • buffybabe8626 Christine (@buffybabe8626) reported

    @O2 very serious ones I have vunerable people in my household! I am there carer and I need my phone. this is down right disgusting in o2s part to promise a call back and I never got it now you expect me too phone too say I never got the call back.

  • jashamilton2 James Hamilton (@jashamilton2) reported

    Ordered a new sim from @O2 - it hasn’t turned up but the emails say I should have it and activate it. No route on the website to speak to anyone, online chat… poor. So resorting to Twitter. #customerexperience #CustomerSupport

  • buffybabe8626 Christine (@buffybabe8626) reported

    @O2 I have been having problems for the past 2 weeks with your network I have phoned three times now and someone called me back to give me advice but theres a mask down in my area. Now let me explain this too you a manager was to call me back on Saturday this is now Tuesday!

  • LRnw6 Liz Rubenstein (@LRnw6) reported

    @O2 Doesn’t tell me when the issues are likely to be sorted though. It’s been 2 days now, how long is work on the mast likely to take?

  • thelordbaeIish lulu (@thelordbaeIish) reported

    @__yasmeeeen @O2 This is my foking problem. O2 you have taken it too far! Everyday I have no signal. WHY AM I STILL HERE

  • bfoth25 Ben Fotheringham (@bfoth25) reported

    @O2 how can I pay my bill without phoning you?- call centre takes forever to pick up, and myo2 has been closed down since leaving- I am just trying to pay my final bill.