O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 12/08/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeW_78 Lee (@LeeW_78) reported

    @O2 Ok, that’s no problem. Are you not able to see what’s been cancelled. The email has an order number?

  • Applianceworks1 Applianceworks (@Applianceworks1) reported

    @O2 Had my account hacked, after nearly 3 months still can't sign in to my o2 account. Promised to be phone back to resolve this problem. Nobody ever responds. O2 just don't seem to care about there customers.

  • superstaryas7 yas ➐ (@superstaryas7) reported

    @VMO2News @O2 @virginmedia during my current VM contract, I got a free upgrade from the M350 to the M500 due to also being an O2 customer. When/If I renew my VM contract, do I still get this perk of a free upgrade to the next speed?

  • SarahRush17 Sarah Rush (@SarahRush17) reported

    @O2 Keep being cut off chat and phone number is not working. Simply want to know why you charge me £17.79 month airtime, when your advertised charge on we site for same (more data actually) for £14.99. Dont you want to keep customers and reward loyalty?

  • OriginalMojo13 Dr. Eldritch (@OriginalMojo13) reported

    @O2 You offered me a tarrif because I was un happy with my old tariff, but you've up'D it £5. I've now changed it, but I won't be staying with an untrustworthy provider. Once it's ended, I'm moving. And don't be smug. I know how to check my damn bill; I'm paying it!

  • t_andytck30 Andy T (@t_andytck30) reported

    So, still NO Samsung Tab 8 ultra from @O2 Order Date:15 February 2022 Never communicates with there customers with updates, only thing you ever get told about a order is "we will email you when it's on its way". Shocking customer service, no respect for customers new or old.

  • sndsphotography Daniel Sands (@sndsphotography) reported

    @O2 So you have issued me with a voucher code that isn't valid and you're saying that's perfectly ok? Surely you shouldn't issue more voucher codes than are accepted? Absolutely nonsense.

  • melanieb_OT Melanie (@melanieb_OT) reported

    @O2 Thanks, I have DM'd. Never had this problem when I joined Vodafone or Plusnet mobile.

  • hennaakk Henna Khan (@hennaakk) reported

    @O2 Sorry to award you a 0.5/10 for customer experience. I’ve spent nearly an hour a) on hold b) repeating myself when each agent puts me on hold and I can’t reconnect w the previous agent c) having no way to access MyO2 to see my bill in full detail d) going round in circles 👎🏽

  • RojoManolito Francisco Manuel (@RojoManolito) reported

    @virginmedia @O2 Hi @virginmedia I have been trying to cancel my contract for days now. The line is always busy and there is no clear way to do it directly online + online tutorial of yours is not updated. Would you assist me on this? Thank you.