O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 03/29/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Rob06249418 Rob (@Rob06249418) reported

    @O2 why is your service so bad nowadays? I swear you guys were the best back in the day. Now like 50% of the time I can only get 3G

  • SJaiime2 🌸 S🦄 (@SJaiime2) reported

    Why do I have a 4G signal, full bars and unable to access the Internet? @O2

  • SimonCTanner Simon Tanner (@SimonCTanner) reported

    @O2 aside from the staff in your Kingston upon Thames store being incredibly rude & unhelpful, I’ve been trying for ages to access your Volt package benefits with no success. Is there any possibility of someone actually providing some customer service please?

  • Doug_Paulley Doug Paulley (@Doug_Paulley) reported from Wetherby, England

    @saj_anderson @ubereats_uk @O2 I've had similar problems with Carphone Warehouse. It rears its ugly head sometimes. They say "Royal Mail database fault, get your building reclassified as residential" I say "No, sort yourselves out". Happily doesn't affect voter registration etc.

  • social_sketch Sketch Social🇨🇮🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@social_sketch) reported

    @GabrielleNYC @jamesrbuk No? They're places you go to to actually see touch, smell things before you select something to buy. Amazing concept. No delivery service, you go there and walk in. Anything everything available. No maps either, signal on @O2 was shocking 8n hilly terrain. It was fab.

  • dan04harris Dan Harris (@dan04harris) reported

    @O2 can you guys help I’m trying to register my mums new O2 account but the email address is wrong. I called up on the 28th to sort this out but it still hasn’t been sorted!

  • JacobRogers666 JJ (@JacobRogers666) reported

    @O2 @Jugdar013 Same automated response from o2. Do they care? No. Shocking customer service

  • PalsyRon Ron Palsy (@PalsyRon) reported

    @O2 having issues - run out of data and myo2 wont let me add any data, its just a info box telling me I've recently changed my tarrif.

  • farleyamanda Farley (@farleyamanda) reported

    @O2 Done. For details listen to any of the calls you recorded. You've a lot to chose from. I just rang your customer services at 18:17 where spent 33 mins trying to follow up before I was hung up on without warning. Wasn't rude, only asked why issue hadn't been followed up on @Ofcom

  • alexecrawford miss_mouse (@alexecrawford) reported

    @O2 I don't know how to get help visa your website but I've just been sent an Apple iPhone SE 3rd Generation without a charging plug. How can I charge it? All my devices use older cables...