O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 01/21/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mattroy855 Matt (@mattroy855) reported

    @O2 35 mins waiting just to be cut off from your customer service line. No online chat other than that utter shite BOT. Disgraceful

  • PalmiraWorld Hello_World (@PalmiraWorld) reported

    @O2 What’s the point? I have always been told there is nonissues, but at the moment i am not even able to call the doctor cause the signal is weak

  • Dragon2611 Matthew (@Dragon2611) reported

    The number of alerts in the last couple weeks from @o2 and @VodafoneUK saying a mast is broken, it’s fixed , no wait it’s broken again

  • PalmiraWorld Hello_World (@PalmiraWorld) reported

    @O2 I have been reporting problems since end of 2019, but nothing has even been done! I cannot use the 5G in my house and the phone signal is awful and can only use the phone in 2 rooms and it now always working.

  • sjb002 Simon Billing (@sjb002) reported

    @O2 I will be looking this on your account as it’s stupid

  • tuimonkey Tui 🇵🇸 🌸 (@tuimonkey) reported

    @O2 @virginmedia We are not in a fibre area and the Virgin broadband checker doesn’t even recognise our postcode! The account is with O2. Absolutely appalling service as usual

  • tuimonkey Tui 🇵🇸 🌸 (@tuimonkey) reported

    @O2 Is there a broadband outage in the Gravesend Kent area? Day 2 of no internet!

  • KatyLeanne25 Katy P (@KatyLeanne25) reported

    @O2 horrible company! Scammed my husband into a contact with you by promising him you'd retrieve his voicemails of deceased relatives (which was a lie!) Then ruined his credit score (whilst trying to apply for a mortgage) saying he hasn't paid his contract when he cancelled it!

  • sjb002 Simon Billing (@sjb002) reported

    @O2 @O2 it’s unbelievable it’s a terrible service an hour waiting to spend money funny Apple answer virtually straight away meanwhile @O2 leave you holding for an hour

  • heth_neth Heath Netherton (@heth_neth) reported

    Want to buy a new phone, tried going in the shop and couldn't get seen, tried buying online repeatedly and there's errors and won't go through, tried calling the number the error message gave and it said it's not in use. I get it @O2, you don't want me and I'll find another place