O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 12/13/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nattystevenson1 Natalie Stevenson 💙 (@nattystevenson1) reported

    @wendyg4073 @O2 Sitting here in Kilwinning needing my phone and canny even get a full 4g signal

  • Darls_Chickens Darles Chickens (@Darls_Chickens) reported

    @O2 I want to pay my o2 bill but your website has been down since yesterday. I will get a £6 late payment charge if it’s not paid! Please advise me what to do.

  • CatherineD2705 Catherine Forrest (@CatherineD2705) reported

    @O2 I can't call or text is thus due to o2 being down? I can only WhatsApp when on WiFi, my also just keep ending before it's even rang.

  • Weemies David W (@Weemies) reported

    @O2 Good grief! Still down, this morning! Is #O2 trying to beat #Virginmedia for the worst communications supplier award?

  • misshouts Julie Dunn (@misshouts) reported

    @O2 i need to pay my bill before i get charged a late fee but your app is down ? i hope im not gonna get cut off and paid a late fee ??

  • dariogriffo Dario Griffo (@dariogriffo) reported

    @O2 hello the app and the website are down for 48hs already. ETA for the service to be available again? Please be aware that transparency is one of the best traits for a company. No information about what is happening just damages the image more.

  • Hamez84Cj CJ (@Hamez84Cj) reported

    @O2 hi, I’m due for a phone replacement to be delivered today but haven’t had any details emailed or a tracking number. I can’t log in to the app or website and there’s no one at customer services. What shall I do?.

  • ruth_broadhurst Ruth Broadhurst 💙 (@ruth_broadhurst) reported

    @O2 Still nothing available this morning! Not good enough O2, your customers deserve some sort of customer service!

  • PAYTONYT PAYTON (@PAYTONYT) reported

    So whats happening with the My 02 app? Its been down for a few days now @O2

  • JOHN_WILLIAMSCP John Williams (@JOHN_WILLIAMSCP) reported

    @PAYTONYT @O2 Yes it’s down but click on offers is working lol.