O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 12/29/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bam1bam1bam1 Micky (@bam1bam1bam1) reported

    @O2 messed up a simple phone switch and terminated new phone. Then Issued early termination of £827 and despite promises to fix issue and cancel charge have debited my account. Worse customer service in the world- managers never call back when promised and absolutely zero help.

  • planetf1 Nigel Jones (@planetf1) reported

    Slow cap at active portals (@o2) and #iOS. Select wifi. After (too often) an eternity login page pops up. Either is dismissed as by now using lte, or asks for 2FA number, which of course arrives as text, and switching to read dismisses the login page. Yeah well thought out that 1

  • CarlosTransport Carlos The Transport Captain (@CarlosTransport) reported

    @O2 very disappointed 15 years with EE came to you guys last week and today in and around Norwich the service has been absolutely awful no reception and dropped calls please tell me this is a one off I have 3 years of this

  • dizzyuptheguy Chris (@dizzyuptheguy) reported

    @O2 Slow them to a stop? I have 10x that amount for a month and the month stops tomorrow. I’ve been a customer for years and this is absolutely ridiculous. Shoddy service.

  • LizHarding Liz Harding (@LizHarding) reported

    This has been going on for about six weeks and yet I am still paying for this nonexistent @o2 @VMO2News service

  • _jamieis88 Jamie. (@_jamieis88) reported

    @O2 absolutely abhorrent service yet again. Menacing letters and threats of defaults on credit file because nobody at a telephone company can answer a telephone in a timely manner. Maybe if you had better service you wouldn't have so many calls and stupidly long waiting times.

  • walkercraigd Craigaldo (@walkercraigd) reported

    @O2, Hi there, The free movie code for priority doesn't work for me.

  • Jakewalker_101 Jake Walker (@Jakewalker_101) reported

    @O2 hi, I’ve had no reception since last weekend due to a mast being down. I still can’t make calls or use my data and it’s been around 8/9 days now. What is going on??

  • LizHarding Liz Harding (@LizHarding) reported

    @O2 I have been through all that. It is a mast issue but it has taken over six weeks and no end in sight.

  • CE8_Edwards Chris Edwards (@CE8_Edwards) reported

    @O2 Just trying to get a final invoice sent to my email. Proving impossible on your website and support line. Is there anyone that could help me please?