O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 12/01/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • weyland76 matt (@weyland76) reported

    @bobrobnob @O2 I don't! But I get decent signal for the most part. Just so damn expensive. Looking at Tesco mobile instead.

  • sharroncaw01 sharron (@sharroncaw01) reported

    @O2 excellent customer service received today over the telephone. Spoke to 2 different people who were both great, sorry I didn’t get their names but a big thumbs up to the way they deal with my enquiry. 👍🏼

  • Buffie_Park Buffie⁷ 🍊 (@Buffie_Park) reported

    So, not only does @disneyplus not offer a free trial for it's ****** service, but if you sign up through @O2 , you're literally not allowed to cancel it for 6 months. Practically a scam. So annoyed.

  • improvemydiet Arelis Rodriguez, RD 🕷🇬🇧 🇪🇺 (@improvemydiet) reported

    @O2 Blocking doesn’t seem to help. I block sender every single time. Thank you.

  • samanthapmorgan xxsampeytonxx (@samanthapmorgan) reported

    I understand due to the pandemic that your stores are closed, However when calling the helpline you are then directed to the website which doesn’t have any options for help if you have a faulty phone. So what should she do now??? @O2 @TheO2

  • Avjones143 Alexander Jones (@Avjones143) reported

    @O2 hi is myO2 down can't see any usage or billing info in app or on the website

  • amritksanghera Amrit Sanghera (@amritksanghera) reported

    @O2 please could you explain why every time I have rang customer services today ( +44 344 809 0202 ) my call keeps being cut?

  • borisbawbag Ian Ellington (@borisbawbag) reported

    @O2 Good morning. I have a recurring issue that you have fixed once - inability to download my bill. I have had 3 days on chat and they can't fix it only IT apparently. Just downloaded 4 business a/c bills with EE no problem

  • Dman487 D (@Dman487) reported

    @O2 As an example. Third party sites showing p40 pro on O2 for £41 pm, 24month contract, 40gb data - but if I come direct its £55 pm. Stop being so poor. I've been with you for years & would rather not spend a morning to be told I'd have to take out a new contract and transfer number

  • gincoffeeshoes Amy Lawrence (@gincoffeeshoes) reported

    @O2 I was told at 9.30am yesterday that the insurance team would contact me within 2 hours. Despite chasing, I’ve still had nothing. I have a phone I can’t use. This is dreadful customer service. Please can it be escalated?