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O2 Outage Report in Stanhope, County Durham, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • xchelseaguy1
    Chelsea Guy (@xchelseaguy1) reported

    @O2 No signal again. Said it’s a phone mast in my postcode, but I was in a completely different area miles away when it started, and still have no signal now. Faulty device and keep cancelling the swap!!!! Pathetic customer service

  • tacjets
    Aaron (@tacjets) reported

    @O2 Hi yes both of us tried manually selecting networks. It hasn't worked unfortunately - our signal bars on our phones (S21 ultras) do not show the small "R" for roaming - last 3 days in France it showed the "R" our roaming is 100% turned on - like I said last 3hrs stopped working.

  • MarkSutcom
    Mark S (@MarkSutcom) reported

    @O2 Hi, I am travelling to Mauritius next week - I have a monthly contract. What's the cost of using data if wifi not available in an emergency (Covid etc)?

  • RichMoors
    Rich Moors (@RichMoors) reported

    @O2 is your service down in Ireland as I have just landed and my phone won’t connect (luckily the airport has WiFi)

  • mightykotor
    Graemehausen (@mightykotor) reported

    @O2 any chance of you looking to improve your signal in the LS25 postcode area (Kippax in particular is abysmal)?

  • modernbeauty_
    『abnormalbeauty』 (@modernbeauty_) reported

    @O2 Hi, for some reason roaming is not working in Italy. It comes and goes every now, but it’s always greyed out. I already tried the solutions you suggest on your forum and nothing changes. Can you please help?

  • tonywhilding88
    Tony Whilding (@tonywhilding88) reported from Wrexham, Wales

    @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

  • viranrpatel
    Viran Patel (@viranrpatel) reported

    @O2 my Esim has no service and your online customer services have no agents available. How am I supposed to resolve the issue? I have a French mobile number you can contact me on as i am abroad on holiday

  • RichMoors
    Rich Moors (@RichMoors) reported

    @tacjets @O2 The first thing I did was check the service and it said everything was fine so but there is 3 of us and none of our phones are connecting, must be a problem somewhere Hopefully it will be a quick fix

  • tacjets
    Aaron (@tacjets) reported

    @O2 And 90% of the time both our phones are showing "no service" or "emergency calls only" it's definitely something 02's end - too much coincidence for both mine & partners phone to stop working same time in Paris.