O2 outages and service status in Stanhope, England

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Waterson (@waterson_mike) reported 2 minutes ago

  @dermothill11 @O2 They are absolutely terrible I've moved and taken ny wife and mam away from @o2 as well

• 
  Markandtfe (@Mark_ElderEmo) reported 3 minutes ago

  @Sean_Bahamut @O2 I had the same issue, called and they were like we can't offer any discount on it. Tried to explain I wasn't after a discount and the price had been dropped by Microsoft themselves. Did you get anywhere with this with @O2 ?

• 
  Gareth Rees (@GarethReesXV) reported 4 minutes ago

  @O2 Arrived in States yesterday got message re roaming charges but changed my contract on 24th to have use Tried tried chat sent me to app which won’t allow me to sign in Wife rang to explain issue agent refused to speak to her Why are you so difficult to contact

• 
  Bel 🩷💜💙 (@cruellascane) reported 6 minutes ago

  Do you know what I’m actually changing my phone provider because O2 are so expensive and for what… They’ve just raised my phone bill but on top of that their perks are outrageously ****. priority is **** and does not work. @o2 you should do better & so should @axs

• 
  leeruddell (@leeroyruddell) reported 8 minutes ago

  @O2 when are you gonna sort out service issues In DN14......no service again all week!!

• 
  Justin Diamond (@JustinDiamond16) reported 8 minutes ago

  @O2 your payment page still don’t work on your website. Iv seen on here others are having the same problem so why when the website was down last night for maintenance why could it not be looked in to

• 
  Bradalad (@Bradalad) reported 9 minutes ago

  @O2 Ok, so, how can you help me? I'm not speaking to the call centre again, they've been useless.

• 
  Andrew Hilton (@AndrewHiltonMD) reported 10 minutes ago

  @NathanJarvisMD @O2 You’re so right. Truly awful whether in big cities or more remote. Doesn’t seem to be good anywhere

• 
  𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BritsB4Boats) reported 16 minutes ago

  I strongly recommend you don't use @O2 Switch Up by post. I did so, against my better judgment, in January -- Royal Mail seem to have lost the phone I sent back, and I've had nothing but problems dealing with O2 trying to resolve the resulting issues since. Despite me having phoned their ****** Indian call centre multiple times, giving them the RM tracking number so they could raise a dispute with RM, O2 repeatedly added device plan charges for my old phone onto my bill, which hasn't been right all year and was in duspute. They've now barred my service out of the blue, despite me having set up a payment plan anyway, and made my first payment towards it, whilst I wait for the account credit for previous phone charges to be processed. Consequently, I can not only no longer make or receive calls, including -- ironically, to O2 themselves -- I can't even use my account on the O2 website. The only way I've been able to contact them was through the messaging service on the app, which was no use at all, and I spent over two hours on it, the vast majority of that time being wasted on waiting for any response at all I'm ******* fuming, and if I weren't tied into a lengthy contract with O2, I'd have left them already

• 
  Duck (@Duck52938829441) reported 19 minutes ago

  @O2 @ArtemisEmpress I have this issue as well. I can’t use Apple Pay or PayPal.