O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 03/21/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bection Rebecca Faulkner (@bection) reported

    @o2 what on earth has happened to your customer service? Internet is appalling and I can't get hold of anyone

  • braddylonglegz Brad (@braddylonglegz) reported

    @O2 I’m with 7 people all on o2 and no one has signal I also have a team of 5 on the Isle of Wight also without signal

  • wtngebeg wtngebeg (@wtngebeg) reported

    @CorriganSusan @Harry_Styles @O2 sadly, it isn’t codes for o2 priority, it is only people with o2 network and they have to log in to retrieve the presale instead

  • lauralunatarot Laura Luna✨ (@lauralunatarot) reported

    @O2 hi I need a sim unblocking, the number has been transfered to a new sim but it is still blocked. Can you please help?

  • c7pia c7 (@c7pia) reported

    @O2 Hi, no I didn’t, but thought it odd nonetheless as it’s happened a couple of times and am not an O2 customer

  • naomhgallagher Dr. Naomh Gallagher (@naomhgallagher) reported

    For context the @O2 service was part of the @virginmedia package, yet Virgin are washing their hands of this even though their promised service never materialised. Such a joke and no idea where to go now as @O2 refuse to speak to us. Any advice on next steps appreciated!

  • MeganOquigley ✨Meg O'quigley✨ (@MeganOquigley) reported

    @O2 why is the signal always awful with you!! Called up a few months ago and apparently some work was getting done, then I called again and was told nothing is getting done in the area and I even have 5G in my area.. can’t wait till my contract ends and I go to someone else!!

  • naomhgallagher Dr. Naomh Gallagher (@naomhgallagher) reported

    @O2 @virginmedia The account number is 1048197512. Don’t know the phone number as we never actually received SIM cards!

  • paulhayward200 Paul (@paulhayward200) reported

    @O2 How do you get a letter of deadlock out of o2 ? I have spoken with the help line and they are hopeless ?

  • Rebecca_Barden Rebecca Barden (@Rebecca_Barden) reported

    @O2 shocking customer service - called to cancel O2 insurance, multiple steps to speak to an operator, informed that only the insurers could cancel my insurance, told by the insurers (very rudely) that only O2 could cancel my insurance, repeat step one.