O2 Outage Report in Stanhope, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stanhope, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Collins
(@missgemcollins) reported
@O2 ive been trying to speak to someone for 3 days no answer 1 hour ques and then you just cut off can someone help me please
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Leah Boleto
(@LeahBoleto) reported
@O2 Also the virtual assistant doesn’t help
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Dave Hammond
(@hamster893) reported
@AldiUK can you teach @O2 how to run a successful business with good customer service ? These clowns are a right joke to deal with !! #fight
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ǝıɔɐɹ⊥ ♡
(@Traciiee) reported
Oh @O2. Finally the contract has been cancelled. "Final bill" will be with me in 2 weeks-ish. Hope you're paying that bill for my mother, she paid everything all off on January 12th. Not her fault that your agents didn't cancel the contract then, when she asked.
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Vivek Shamal
(@VivekShamal) reported
I'm so frustrated with @O2. New customers get no help when they need it. Nothing is being done to improve customer service #O2fail #CustomerService
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clayfee
(@ClayforthShaun) reported
@O2 why is it so difficult to contact you .. I want to cancel an account
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Sarj Mistry
(@Sarj007) reported
@Chelmsleygirl92 @O2 Don't bother mate Been trying to contact them all week waiting upto 3 hours on the line No message to apologise for wait Just ringing Awful customer service
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Sarj Mistry
(@Sarj007) reported
@Chelmsleygirl92 @O2 Awful service
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Andy Wilmot
(@andy_wilmot) reported
@O2 Yeah. I upgraded at the beginning of January & its been poor but its nose dived this last week or so. Also says I've used a chunk of data