O2

O2 Outage Report in Stanhope, County Durham, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 03/29/2026 14:25

March 29: Problems at O2

O2 is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Howard_Marsh HM Maintenance (@Howard_Marsh) reported from Falkirk, Scotland

    @O2 Falkirk I pay £92 a month and for last 3 weeks absolutely no network. My business needs. What on earth is going on!!

  • stellabilling Stella Billing (@stellabilling) reported

    @O2 still no Internet in HX6 area! This has been going on for over 12hrs now!!! Why pay for a service when you can't even use it!

  • ChrisWilmshurst Chris Wilmshurst (@ChrisWilmshurst) reported

    The @O2 phone support is bloody awful. It’s impossible to get an issue resolved and the minute the automated system here’s you mutter anything profound because it’s so useless it hangs up.

  • heygraeme graeme (@heygraeme) reported

    @O2 I’ve had all of these help options tried, I’ve spoke to you on the phone and in DM’s. As for not paying extra, that’s fair, but it does mean I’m paying a higher price than my previous contract for a crap service. Just fed up.

  • xStyl3s_ Razza T (@xStyl3s_) reported

    @O2 hey every 10-20mins I have to restart my phone as my mobile data won’t work and on top of that I can’t ring or answer calls also I had someone ring me 3 times last night and I didn’t even know because of the network wtf

  • mandie_k Mandy (@mandie_k) reported

    @O2 just had a pop up on my phone that 02has turned of my 4g calls can you help I’ve tried to contact 02 by email but not getting anywhere thanks

  • kelwal_ Kellie (@kelwal_) reported

    @O2 being overcharged on my bill, myO2 app chat function is erroring when I try to start a chat and phone line is disconnecting you. How do I raise a complaint?

  • Redrog76Part2 Rog (@Redrog76Part2) reported

    Just when I thought for a mobile provider you couldn't get worse than Virgin @O2 are like hold my coat watch how utter crap we can be lie through our teeth to customers and still continue to lie when they are informed it is a legal matter. Worst thing is they are merging in to a

  • blinking_owl Blinking Owl Media (@blinking_owl) reported

    @O2 I'm trying to call to resolve the on going issue of my phone not connecting to Wi-Fi at random. Your call centre system keeps kicking me off the call.

  • Glenj001 glen Johnston (@Glenj001) reported

    @O2 not getting any mobile data in SM5 area and also nearby...is there issues?