O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 01/01/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • welshmantom paul johnson (@welshmantom) reported

    @O2 Absolutely shocking company now who fail to deliver. If it's not an appalling signal across the UK it's a useless priority app that crashes under the slightest pressure and when you complain, they fail to communicate, reply,which sums up how bad they are.

  • Hanzy93 Hannnnah ♡ (@Hanzy93) reported

    @O2 My phone is a Samsung a15. Yes to the latest software. I deleted and reinstalled and still won't let me log in properly. I never had an issue before.

  • dizsaidwhat Darren (@dizsaidwhat) reported

    @O2 your complaints team finally called today but only one belled then left a voice mail at 1315 saying they'd call back within the hour, it's not 1650 and no call back. It's been 9 weeks and no resolution for a very simple complaint.

  • RobertG40469468 Keith Grey (@RobertG40469468) reported

    No reply from @tescomobile or @o2 - says all you need to know when a solution is clear

  • Newwicket newwicket (@Newwicket) reported

    @O2 eSIM upgrade for cheaper contract. Service assistants have not issued documentation and now I’m without service. I can’t call 202 of course and the nearest store is not convenient to get to.

  • InfernalBore Richard (@InfernalBore) reported

    Adding @O2 here since apparently none of the O2 or VMO2 business accounts are staffed any more. Help, please.

  • RaeRubyRaeK RaeRubyRae (@RaeRubyRaeK) reported

    @O2 All of a sudden because I tell you I’m leaving after nearly 35 years you actually want to fix a problem? Too little too late! 😤😤

  • RaeRubyRaeK RaeRubyRae (@RaeRubyRaeK) reported

    @O2 I went to my friends house to use her iPad & still the same, so it’s not my phone, not my broadband, iOS or anything else, it’s a YOU as in o2 are crap problem. After my current contract ends next year, which will mark THIRTY-FIVE years as an o2 customer I’ll be leaving! 😤

  • big_ph1l Phil (@big_ph1l) reported

    @O2 im having a horrible time with yourself atm , trying to get a phone out on contract amd the advisor keeps hanging up ! Very annoying

  • ZeenaMistry_ Zeena 🕉️🇬🇧🇮🇳 (@ZeenaMistry_) reported

    It shouldnt take more than 5 minutes to get through to an actual person/customer service on @O2 and then them *not* being able to offer you a customised sim only deal 🥴 Customer loyalty means nothing these daysss