O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 03/21/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mattm089 Matt (@mattm089) reported

    @O2 Cannot get a hold of anyone on live chat regarding a broken SIM card/ordering a new one for a new phone but keeping the same number. Any help?

  • GarciaJim0609 Garcia (@GarciaJim0609) reported

    @O2 Dear o2 its now over 24 hours ... I paid for an upgrade and a simple switch from 4 to 5g has taken so long. Also ..none of your customer service teams can help...if there was an issue why take my money ?? #tradingstandards #poorcustomerservice #

  • DanielS09649846 Daniel Sharman (@DanielS09649846) reported

    Well thanks @O2 , I have now been without a working phone number for 3 days now . Incredibly inconvenient,and not filling me with confidence as a new customer

  • pragneshmpatel Pragnesh Patel (@pragneshmpatel) reported

    @O2 , Please can you help my odeon cinema code for priority moments not accepted. showing voucher number is incorrect error.

  • DamzelinEssex Dami (@DamzelinEssex) reported

    What @O2 customer service team should have done is released a tweet explaining that there is an issue with Sim Swaps, but that the team was working hard to resolve it. Then pinned the tweet to their page so customers know instead of the waffle they are doing now.

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported

    @O2 is their a problem with the network as I have no service

  • prudhvi_edara Prudhvi teja Edara (@prudhvi_edara) reported from Bournemouth, England

    @O2 one of the worst network issue I experienced in my whole life is with O2.. Iam unable to make a call, my payment delayed 2 days and I paid it, it’s been 30hrs still I am unable to make a call, it’s redirecting to customer service and it’s the worst service I ever got..

  • _Thornado_ 🤘Thornado 🤘 (@_Thornado_) reported

    @O2 why is it in 2022 you still persist in these tactics of your customer service telling customers to go to branch and the branch telling customers they can’t help and tell them to go back to the customer service line. Anyone else still get this rubbish from them??

  • sabbahussain12 Sab.Hussain (@sabbahussain12) reported

    @O2 hi I have no network or 4/5G access and no one seems to be helping. It’s day 3 of this issue, I’ve made numerous calls and I keep getting told to wait 24 hours? Can someone pls help

  • DamzelinEssex Dami (@DamzelinEssex) reported

    @lindsayhillyard @O2 There is a technical issue. You're gonna be waiting for a few days