O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 12/06/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • missgemcollins Gemma Collins (@missgemcollins) reported

    @O2 ive been trying to speak to someone for 3 days no answer 1 hour ques and then you just cut off can someone help me please

  • cityposer Federica Parise (@cityposer) reported from Kensington, England

    @O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2

  • LeahBoleto Leah Boleto (@LeahBoleto) reported

    @O2 Also the virtual assistant doesn’t help

  • hamster893 Dave Hammond (@hamster893) reported

    @AldiUK can you teach @O2 how to run a successful business with good customer service ? These clowns are a right joke to deal with !! #fight

  • Traciiee ǝıɔɐɹ⊥ ♡ (@Traciiee) reported

    Oh @O2. Finally the contract has been cancelled. "Final bill" will be with me in 2 weeks-ish. Hope you're paying that bill for my mother, she paid everything all off on January 12th. Not her fault that your agents didn't cancel the contract then, when she asked.

  • VivekShamal Vivek Shamal (@VivekShamal) reported

    I'm so frustrated with @O2. New customers get no help when they need it. Nothing is being done to improve customer service #O2fail #CustomerService

  • ClayforthShaun clayfee (@ClayforthShaun) reported

    @O2 why is it so difficult to contact you .. I want to cancel an account

  • Sarj007 Sarj Mistry (@Sarj007) reported

    @Chelmsleygirl92 @O2 Don't bother mate Been trying to contact them all week waiting upto 3 hours on the line No message to apologise for wait Just ringing Awful customer service

  • Sarj007 Sarj Mistry (@Sarj007) reported

    @Chelmsleygirl92 @O2 Awful service

  • andy_wilmot Andy Wilmot (@andy_wilmot) reported

    @O2 Yeah. I upgraded at the beginning of January & its been poor but its nose dived this last week or so. Also says I've used a chunk of data