O2 Outage Report in Stanhope, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stanhope, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sar
(@Sarjoanne81) reported
@O2 hi there everytime I call I either get cut off before I get to speak to someone or cut off after I have. Are understand there are high call volumes but I can't add insurance in my account Pleas help
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clare birt
(@cbirt221) reported
@O2 @OliviaRubin Not sure you want to associate yourself with this brand as they have are not genuine. Taken my money for orders that were never delivered by DHL, DHL have confirmed these items have been processed as missing however @OliviaRubin refusing to respond to any correspondence or refund
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JB
(@Retro_fxtrader) reported
@O2 @O2 it’s now my 3rd day on the phone with customer service trying to get my phone. No one has located it yet and a 2nd investigation has been opened, to top it off I’ve been told I can’t cancel the contract even though I haven’t received a phone.
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Lauren Carys Stowers
(@LorenzoMingus) reported
@O2 I left o2 recently and haven’t been contacted regarding any money I’m owed. I can’t even get into myo2 anymore as I’m no longer a customer. Can you help please?
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Jen
(@babymable) reported
@virginmedia @O2 No broadband, no TV and no phone line. I work from home so this is unacceptable especially for the price we pay. When will service be back in the BT16 area.
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Tiffany Robinson
(@Tiffanieeexo) reported
@O2 literally had zero service all day. What’s going on?
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Jeremy Burton
(@jeremyburtondev) reported
@O2 I have bought a new phone and ordered a new 5G SIM. SIM has finally arrived (12 days later). I have since wiped my old phone and can no longer receive the texts needed to activate my new SIM. Tried calling but couldn’t speak to a human. Live Chat “busy”. Please help!
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Aj
(@ajwbyy) reported
@O2 I logged a complaint a week ago and I’m still yet to hear anything. I don’t want to sit on hold for an hour to get through to an advisor. Can you help?
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Charlotte Wood
(@rosewoodfp) reported
Hey @O2 Can we talk about the time we exercised our right to cancel, you told us to ignore the final bill as we didn’t owe it, and then 2 months later sold the ‘debt’ to a collection agency who are now pursuing us? Never mind the impact you had on our credit scores…
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golfbio
(@gosports33) reported
@virginmedia @O2 Spent 4 hours receiving probably my worst customer service experience from Virgin