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O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • YeoZowie
    Zowie Yeo (@YeoZowie) reported

    @O2 when you ring an ex customer to resolve an issue but then hang up? This a way of you calling to say your tried to contact the customer and let it ring twice? And mark on the system as called the customer?? Really bad customer service….

  • Kwig1
    KWig1 (@Kwig1) reported

    @alex_nelu @virginmedia @O2 We have the same problem with our O2 signal too. Same company so obviously linked to the same issue👍👍

  • rhianna_joseph
    Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 you still haven’t responded to my DM. If you don’t respond at all will disconnect my account and will lose a customer.

  • DaveTmcr
    Dave (@DaveTmcr) reported

    @O2 @MarkEvansO2 please check your DMs. Absolutely awful service since moving from @VodafoneUK. 3g signal mostly and awful customer service.

  • bodgeit1
    nigel (@bodgeit1) reported

    @MacchinaMedia @O2 @EE I had EE and it was terrible where I stay in Cheshire and the WiFi calling through my Bt router wasn’t much better,

  • CeirionJ
    ceirion jones (@CeirionJ) reported

    @O2 Hi, reason I ask is that I never had a timeframe, no indication that it was out of stock until I had an order update via email

  • jrodger2003
    Jonathan Paul Rodger (@jrodger2003) reported

    @O2 please advise your complaints service telephone number, dont appreciate being told you can't speak to a manager as no managers work at the weekend. Over 60mins on the phone, going round in circles. The member of staff couldn't help as her shift was finishing soon. Very poor!

  • StvnMhd
    Steven Mahood (@StvnMhd) reported

    @O2 the signal in my area has been terrible for months now. Full 4G signal but nothing loads, messages can’t send. What can I do?? Without Wi-Fi my phone is useless.

  • JefersonPisoni
    Jeferson Pisoni (@JefersonPisoni) reported

    @O2 customer service has really downgraded. I’ve been a customer for 7 years, multiple phone contracts with them and I’ve been waiting for 3 hours to get a reply on live chat, as of this moment still nothing. Very likely it’s my last contract with them.

  • Crabby_Patty_
    Milly Billigan (@Crabby_Patty_) reported

    @O2 Still need help…