O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 12/10/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TheLiamEllis Liam Ellis (@TheLiamEllis) reported

    @O2 I’ve spoken to your customer service team several time and no help whatsoever

  • tudge1988 Danny Tudge (@tudge1988) reported

    The merger of @O2 and virgin seem to merging the horrific service @virginmedia are known for.

  • BradleyJAndrews Bradley Andrews (@BradleyJAndrews) reported

    @O2 I’ve got no internet access at all on holiday yet my girlfriend has 5G, both on your network…

  • TheLiamEllis Liam Ellis (@TheLiamEllis) reported

    I can’t wait for my @O2 contract to end! They are so poor!

  • Kezzie7707 Kez 💍❤️🇬🇧🇯🇲 (@Kezzie7707) reported

    @O2 why does none of the online support chats work? I’ve been trying to sort my sons phone out for days!! And no number exist to contact. I finally found one but it cost over £3 a min 🙄🙄

  • SequinZelda Kate Grimes (@SequinZelda) reported

    @O2 I have lost hours of my life today, I will never get back after abysmally slow customer service to then not even be able to upgrade at the end of it as you sent me so many authorisation codes you have capped me out for the day and won't reset it...

  • GemmaManning GEM💎 (@GemmaManning) reported

    Is anyone else having problems with @O2 ? I’m halfway through a call and it makes a noise and then cuts out…I have to restart to make outgoing calls

  • heyworstartist Kirsty 🖖🏻 (@heyworstartist) reported

    Switching over to @O2 for my phone service and it’s starting well: was told new iPhone would be in yesterday when we put the deposit down for it a week ago. It isn’t, and apparently nobody is able to tell us when I’ll actually be able to pick it up. 🫥

  • CabbieRay Cabbie Ray (@CabbieRay) reported

    End of @O2 contract gave 30 days notice and now my network is buffering alot. Not as the way it was before . Same problem happened with @EE when i gave them 30days notice 2yrs ago.. why do networks do this when someone moves servies?? Very angry

  • bradd_NFT Brad (@bradd_NFT) reported

    @Jimbobthon @O2 Glad I’m not the only it’s effecting! Yeah says I have signal but nothing works it’s so frustrating. Paying for a service I’m not getting provided with!