O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 12/26/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CllrMattLynch Cllr Matthew Lynch (@CllrMattLynch) reported

    Tried to get my @O2 iPhone repaired today (full insurance £15 per month) and was told my only option was to have apple fix it or one of the local mobile phone shops, but it would cost my hundreds. However I could always upgrade to a new one! So why have I paid for insurance O2?

  • stokeite Philip Nixon (@stokeite) reported

    @O2 why are these codes not working in sizzling pubs? I’ve had 2 weeks now where they won’t scan in.

  • smlmedlrg Shaun Laughton (@smlmedlrg) reported

    @O2, why is it so difficult to settle a bill after moving to another provider? It’s like you don’t want my money, and would rather refer me to a debt collector. Please, please advise, as My O2 is more useless than your customer service

  • Samantha_Downes Samantha Soames (aka Samantha Downes) (@Samantha_Downes) reported

    @O2 why's my 4G and wifi not working properly.... if it was still lockdown news journalism - counted as a key worker status - keeping the UK connected and empowered - please sort this out - I changed from monthly to SIM only so is this the service what most of your customers get?

  • LitmusPho Paul Hodson🧐 (@LitmusPho) reported

    @O2 Hi my phone is not telling me when I have messages - how do I fix this?

  • Claire7201 Claire (@Claire7201) reported

    @O2 Absolutely disgusted with 02 customer service, 4 phone calls and hung up 4 times 😡😡😡

  • Samantha_Downes Samantha Soames (aka Samantha Downes) (@Samantha_Downes) reported

    @O2 I've had so many problems after switching from pay monthly to SIM only - I'm still paying £40 a month and there's basically no 4G service at all. I can't even message my husband - SORT THIS OUT I've called you loads of times. Also I work as a news journalist which u know

  • robertmark1976 Rob Mark (@robertmark1976) reported

    @O2 I can’t go into my account because apparently it’s not activated, it’s for a SIM card that has never been used , please help!

  • arsenal_jon arsenal_jon (@arsenal_jon) reported

    @O2 how do we communicate with you?!? 202 always busy….messenger never reply….live chat totally useless! I need some support please???

  • arsenal_jon arsenal_jon (@arsenal_jon) reported

    @O2 6. A countable customer care from network provider