O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 02/14/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • saintswifty swifty (@saintswifty) reported

    @O2 Just changed my wife’s plan from Virgin to O2, I want to change the number to original virgin number. We have the PAC code. I called 3 times on Saturday, horrendous service, cut off in 1st call, 2nd call didn’t do what we asked. 3rd call no idea if they did what we asked.

  • JacobHaallam jacob (@JacobHaallam) reported

    @O2 your service is poor. my account has been compromised and i rang for them to tell me it was being under investigation and frozen. tell me why they’re trying to pay for stuff and making me pay for a phone i do not have. disgusting

  • CharlieKh4 Charlie Kh (@CharlieKh4) reported

    @O2 hi I need to chat with customers service

  • saintswifty swifty (@saintswifty) reported

    @O2 It sounded like a party was going on in the background on the 1st 2 calls & the call handlers were very unprofessional. Not impressed & wondering why I have moved to your service.

  • darren_sedgw1ck Darren Sedgwick  (@darren_sedgw1ck) reported

    @O2 I have repeatedly messaged you and another whole day has passed without any response or resolution to my inquiry. Can you please respond to my last DM.

  • noldrini Nick Oldrini (@noldrini) reported

    @O2 @phroobin We have not had O2 here in Yorkshire the whole day - neither cell (which is normally pretty poor anyway) or over wifi. Just in time for Mother's day!

  • PiersonBroome Pierson Broome (@PiersonBroome) reported

    @VodafoneUK Yes, I’ve spent more than an hour and a half trying to do just that and no-one can/is willing to honour your offer. If you want to retain my 20-year customer loyalty get someone with authority to call me - one last chance or I’m off to @O2

  • paul_wales Paul Onslow (@paul_wales) reported

    @wxmsmith @O2 It's horrendous , I've tried all 3 stands and all as bad as each other . Others around me have no problem, takes me all half time to load the half time scores lol

  • loualan84 loui lou. (@loualan84) reported

    @O2 can you please read my message asap I have an emergency

  • DarrylSparey Darryl Sparey 📈 (@DarrylSparey) reported

    Hey @O2 - I thought the 2FA text message issue was fixed? I’m trying to get a payment to a supplier and I need a code sent via text from @TideBusiness and I’ve not received… when will this be fixed, please?