O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 02/13/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Kierano84 Kieran (@Kierano84) reported

    @O2 your customer service/bereavement process following my dad’s passing in March is abysmal. Been on the phone for about 10 hours since his passing with promises and failed returned calls. Nobody will help and we will be cancelling everything with your company!

  • AdenikeZen Zen✨ (@AdenikeZen) reported

    @O2 Everywhere!!! And the compensation I'm owed is still yet to hit my account. You guys even offered to waive the fee to cancel my contract early and yet 2 different managers dealing with my case haven't called back. I'll DM if you can guarantee a call from someone in management

  • david43ni david (@david43ni) reported

    @O2 Wtf thats the most stupid what if scenario ever heard if u said had a certain type of case like duck tails love them forever or Pokémon case run a mile lol

  • STEVEHAAGSPORT Steve Haag Sports (@STEVEHAAGSPORT) reported

    @EnglandRugby @O2 no wonder players get bad backs

  • Johl_Evans18 johlevans672 (@Johl_Evans18) reported

    @O2 why am I paying for my phone when I have received 4 notification over the past two weeks regarding connection issues. Why do I pay you again.

  • Myles86927573 Myles (@Myles86927573) reported

    @O2 absolutely disgusting customer service. In a rural area with a extremely ill person just released from hospital, no other phone and 02 deactivates my sim twice because of incompetence then replies once every hour. No way to call 999 if needed.

  • RetroMarc Marc (@RetroMarc) reported

    Does anyone else find @O2 Customer Service absolutely awful? I champion employing a diverse range of staff, but if you can't understand basic english, then mobile phone customer service isn't for you.

  • neilkennedy neil m kennedy (@neilkennedy) reported

    @O2 Service from O2 is terrible. 2 months and my number is still being rejected on London Underground WiFi. Phoned for help after passed on, line cut off. I want to go back to EE!

  • CEEJAYBEE82 CEEJAYBEE82 (@CEEJAYBEE82) reported

    @EGX @virginmedia @O2 How's about announcing stuff to play now you've sold out of sat/sun tickets or will it be like the **** show like it last year 🤔

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 I need to your help urgently my account has been locked. Please help me. I need to help.