O2 Outage Report in Stanhope, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stanhope, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ItsAdam
(@itsadamuk) reported
I have people all across Europe laughing at how bad @virginmedia and especially how bad @O2 are. Those O2 speeds/no connection are getting so many giggles, just days after saying one lives in a 3rd world country for no prime next day. Thanks you to, you make it special.
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r
(@Centrallyfun) reported
@O2 is there an issue with your app? I can’t check balance you have stripped 17 pounds from my top up and now it just says information unavailable. What’s going on?
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TH
(@Trystanian) reported
@O2 Hi - in a virgin mobile customer and just read we're all being moved to o2 soon. Any idea when this will happen?
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Miss Sparkles ✨
(@SparklesEnglish) reported
@O2 @EnglandRugby Hi, I’m having trouble finding the tickets. You say you’ve held back 500 for priority customers but I am not seeing any. I just get directed to the same webpage that the normal tickets are released on and therefore cannot get 2 together.
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Madge
(@Madge21720868) reported
@O2 one of your call centre staff was rude and hung up on me! I made a manual payment last week for my bill, an error 500 code came up on your ap, showing my bill is now overdue, its come out if my acct, spoke to bank and they said it’s pending as o2 have not claimed it!! HELP
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Simon Austin
(@chiark) reported
Fun Kafkaesque chat with @O2 support today because I was emailed someone's bill, but they won't do anything because I can't prove I own the account the bill is for.
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Jay
(@join4te) reported
@O2 Day 60 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Diane Wright
(@DianeW1969) reported
@O2 can you tell me why I’ve had no phone signal for the last 4 days?
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Caitness
(@Caitness98) reported
@O2 still haven’t received any indication of whether I can speak to your customer service team in writing (live chat or email) because I’m unable to use the phone. Why do companies insist customers call, when some of us are unable to do so?
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Sarj Mistry
(@Sarj007) reported
@luced42 Yes I've been having appalling service from @O2 and still am Can you believe I am trying to pay them money and they are making me jump through hoops to do this #badcustomerservice #o2