O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 12/12/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JonMagicman Jon Pepper (@JonMagicman) reported

    @Glewis101 @O2 Having the same problem here too. Nobody ever comes back to you, they don't seem to care.

  • perfectcutgifts G (@perfectcutgifts) reported

    @O2 Sending me to your website isnt going to solve the issue.

  • MattKerridge1_ Matt (@MattKerridge1_) reported

    @O2 please help. @AXS_UK are offering an extension of your all points east deal. However the link to get the code needed is expired. Please help.

  • Mxdir Mxdir (@Mxdir) reported

    @O2 hey friends, where can I log a complaint please? I've already said this in feedback surveys, but cover in the city centre recently has been extremely poor, getting downgraded to 3g, etc.

  • riverwillow8 🇺🇦🌻Karen Shipway🌻🇺🇦 (@riverwillow8) reported

    @DEBORAH19763708 @O2 Why would I need a cyber security expert to access my own account? I just need to speak to someone @02 which is impossible as I can't find a number to call on their website as everything is just circular links demandning I log in, which is their lack of customer service.

  • DynastyNutz Lord A. Croce (@DynastyNutz) reported

    @O2 does not answer messages and just avoids dealing with paying customers. It’s a horrible company to deal with. Customer service team is bad and unprofessional

  • DynastyNutz Lord A. Croce (@DynastyNutz) reported

    @O2 horrible company. Do not ever lose your phone because O2 do NOT know what they are doing 🤦

  • lessex123 Lindsey Essex (@lessex123) reported

    @O2 @virginmedia I have been mis sold a package with a “free sim” that I am now getting a separate bill for. Nobody at virgin want to help sort this mess I’m left in

  • MoGul788 M. Gully (@MoGul788) reported

    @O2 I’m on pay as you go and I’m already registered! The issue is I cannot login on my o2 iphone app and I can log in on your website. I AM SICK OF THIS NOW! I’ve contacted your customer services 5 times and they don’t have a clue what is going on!

  • BigReg64 Trevor Parr (@BigReg64) reported

    @O2 Just had a month touring Europe on my motorcycle - absolutely nailed my roaming, great service 👍