O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 03/01/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Tankslider James Cameron (@Tankslider) reported

    Hi @O2. When I ring up to discuss options that include me leaving after 28 years, your operative just cutting me off when passing me to Customer Services helps neither my mood nor the likelihood of retention.

  • cat_tequila tequila cat (@cat_tequila) reported

    @O2 I have been trying to rectify my issue below since 8.30 this morning via your messaging 'help' section as well as by phone, it is now 4.15pm and I am no closer to getting a second family SIM for my child.

  • isaacellard_ Isaac (@isaacellard_) reported

    @O2 I want to leave your network and I have paid off my iPhone 11, do I have to also pay off my Apple Watch or can I continue the contract on it?

  • JGamerUK80 J⃣G⃣a⃣m⃣e⃣r⃣U⃣K⃣🏴󠁧󠁢󠁥󠁮󠁧󠁿🎮✌🏻 ▵ОХ□ (@JGamerUK80) reported

    @O2 have the WORST customer service 💩😡

  • Jimbobthon James Richards (@Jimbobthon) reported

    @novakg11 @O2 @VodafoneUK Nothing new, I've been noticing the signal reliability is negligible at best. My phone might say 4g, but no apps that use data work. And yes, I have plenty of data left.

  • scpa32 scpa32 (@scpa32) reported

    Hey @O2 you said you’d waive my final bill, told me to cancel my direct debit but I’m still getting emails and texts requesting the final bill? Please can you help. Email contact and web chat are down

  • rhiannon_writes Rhiannon M (@rhiannon_writes) reported

    Hi @O2, I've been trying to cancel my contract for 6 months now with no success. Hours on the phone, DMs not answered. Haven't used the contract since end of March, yet you insist I still owe you. Can somebody please get in touch to sort this out?

  • Pound4Pound_AJ Adam Marc (@Pound4Pound_AJ) reported

    @O2 my phones had no internet for a couple of hours, my data is switched on, ive turned the phone on and off and disconnected from data a couple of times but still no data. Can you help?

  • Jimbobthon James Richards (@Jimbobthon) reported

    @VodafoneUK I'm not on Vodafone, it's directed towards @O2 . Maybe I should be, seeing how bad o2 is getting.

  • CMAC_BVB CMAC 🇺🇦 (@CMAC_BVB) reported

    @O2 No signal at times and 4g/5g working when it wants too.