O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 12/03/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Randomist85 Daryl Kennedy (@Randomist85) reported

    @O2 do any of your live support resources actually work? Just need to speak to someone

  • HoulihanFinn Finn Houlihan (@HoulihanFinn) reported

    @ciscoishim @O2 I’m having the same issue, shocking way to treat new customers !!! Total lack of regard to the impact their incompetence is having on us.

  • Evergreenbooce evergreen (@Evergreenbooce) reported

    @virginmedia The phone fix was a pointless exercise, my phone works fine it's the signal,ever since you merged it's been like this,every time I tweet or contact yourselves I'm asked to do the same things time and time again. Colleagues on @EE have no problem but @O2 & VM users do.

  • offbeat_music Offbeat (@offbeat_music) reported

    @O2 Service is despicable but you were quick enough to take the first month's money. No errors in that system I see.

  • LuciousXVIII 🇬🇭💕 (@LuciousXVIII) reported

    @O2 have the worst signal in IG11 Everyday I get a "no service" signal & have to reset my phone When will this area get looked at 😭😭

  • HoulihanFinn Finn Houlihan (@HoulihanFinn) reported

    @davejackson1954 @O2 Im having the same problem, seems to be an known issue, not sure why we weren’t warned of it before signing up? We shouldn’t have been let to walk blindly into this mess !!

  • HoulihanFinn Finn Houlihan (@HoulihanFinn) reported

    @lisagarb @O2 @alisya43028965 Im having same problem, terrible service, total lack of regard of the implications it’s having on us, not a great experience for their new customers !!!!

  • HoulihanFinn Finn Houlihan (@HoulihanFinn) reported

    @Janewat72 @O2 I’m having the same problem, terrible service, total lack of understanding their incompetence is having on us

  • HoulihanFinn Finn Houlihan (@HoulihanFinn) reported

    @offbeat_music @O2 It’s really stressful, I’m having the same issue with porting my number, it’s causing me real problems at work.

  • JefferyBeaker Steph Merry (@JefferyBeaker) reported

    @EdgeGavin @virginmedia I feel like I’m going mad. I have to explain the problem over and over again because they’re so awful at their job. Still take the full payment each month for our non working broadband. I’m also doing the same with @O2 and funnily enough, same parent company 🙃