O2

O2 Outage Report in Stanhope, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stanhope, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stanhope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stanhope, County Durham, England 12/13/2025 21:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Laura_Jenks Laura (@Laura_Jenks) reported

    How do I go about cancelling my contract? You provide the worst customer service. Im currently on hold for which has now been 25 minutes. Your employees are so incompetent and can’t answer basic questions.Lastly, your signal is a disgrace, by far the worst provider out there @O2

  • EpikFaxs epik faxs (@EpikFaxs) reported

    @O2 o2 pls help

  • GavHeaton That Heaton Mess (@GavHeaton) reported from Bradford, England

    @virginmedia Thanks, tried that and doesn't work. I've noticed it seems to be mainly when I try calling (but not necessarily only) @O2 numbers.

  • ZoeKirkRobinson Zoë Kirk-Robinson (@ZoeKirkRobinson) reported

    Can you please stop using the absolute worst delivery people, @O2 ? DHL are atrocious. They’ve never managed to properly deliver a parcel to me ever.

  • Simon_wwfc Simon (@Simon_wwfc) reported

    @O2 any chance of speaking to someone who is actually willing to help?! I’ve been with o2 for 8 years and no issues. The last week has been a total shocker getting my issue resolved once and for all.

  • ZoeKirkRobinson Zoë Kirk-Robinson (@ZoeKirkRobinson) reported

    @O2 They stopped updating the delivery tracker at 8am today, save for one update at 7pm saying they weren’t delivering today. They are the absolute worst.

  • livia72 livia72 (@livia72) reported

    @O2 So much for raising my issue further and I am yet to receive a reply…..I must have been right in the first place

  • JulieLacey06 Julie Lacey (@JulieLacey06) reported

    @O2 Hi there. No it's not working via our laptop, nor when we're using our phones on wifi. But turning wifi off on our phone and using data seems to work. Weird!

  • WayneyoWayne wayne Tavit (@WayneyoWayne) reported

    @O2 made a monumental **** up of my bill and took an unauthorised payment of £120 from my bank. I called their customer services and was advised to do a chargeback, while they sorted the error. They are now threatening late payment fees. Sort it, or I cancel the contract!

  • Thomasjubb81 Thomas William (@Thomasjubb81) reported

    Hi @O2. I've joined rejoined and when I ordered my sim I entered the puk code to transfer my number from three to o2. I have my o2 sim but the number did not transfer and its impossible to speak to anyone at o2 phone or chat. Can you help resolve or advise? Thanks