O2

O2 Outage Report in Sheringham, Norfolk, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sheringham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sheringham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sheringham, Norfolk, England 02/05/2025 09:55

February 05: Problems at O2

O2 is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AbbieBonita Abbie Bonita (@AbbieBonita) reported

    @O2 I’m currently abroad in Croatia right now, but have been unable to send any text messages (not iMessages) successfully, despite being able to receive them. It’s the same phone I had last year on holiday but I cannot seem to get it to work this time. Is there anyway to fix it?

  • AlexMcNeil14 Alex McNeil (@AlexMcNeil14) reported

    @O2 You guys don't do irony, do you? #fail

  • _realFIFA Allergic to asininity (@_realFIFA) reported

    Is there something wrong with the @talkSPORT live stream or is it just @O2 being garbage again?

  • MackemX Truss (@MackemX) reported

    @O2 can someone from complaints or a manager contact me ASAP please. You have now cut me off twice after over an hour in the phone. Is this your new level of customer service ? This is regarding my elderly Mother with Alzheimers.

  • KelsEverAfter Kels (@KelsEverAfter) reported

    @Flashybike1 @O2 I've got the same problem

  • chelsisimon Simon Priestley (@chelsisimon) reported

    @O2 Ay up , can I piggyback on another network at all, my signal is great at home and most places just not at my workplace ?

  • noimspartakus bryan benson Esq (@noimspartakus) reported

    @O2 can you get support to contact me please?

  • KelsEverAfter Kels (@KelsEverAfter) reported

    @O2 I got an email about getting Disney+ for 6 months for free, when I click the link it doesn't work, what can I do?

  • jib1974 James Blackhurst (@jib1974) reported

    @O2 thieves…..left them supposedly without penalty. All agreed but still took £600. Phoned 7 days ago and refund assured today. Phoned today as no refund…..and it had not been processed. That is theft and shocking customer service. Ombudsman here I come. #thieves

  • drc_92x Dionne. (@drc_92x) reported

    been an @O2 customer for a while and today they crossed a line in customer service both instore and online