O2 Outage Report in Rhayader, Sir Powys, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Rhayader, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rhayader and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rif
(@Rif39950738) reported
@O2 Really poor that such a large company can't get its act together. Systems have been down for 2 days, so customer services can't access accounts. No pre-recorded message telling people this, so wasted lots of time on phone only to be told systems down. Makes me want to leave.
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Lordmvarder
(@IanBottomer) reported
from
Aston Clinton, England
@O2 I have just started 2 contracts with you & have 2 more to start in 2022 & I am finding the online interface and lack of contact with a customer service agent very frustrating. I have a PAC code to move an old number over, I can’t do it online or talk to anyone. HELP PLEASE!
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R White
(@oversizedesign) reported
@O2 @virginmedia And it’s impossible to get through to O2 chat or support……
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ashley white
(@ashthedon) reported
@O2 hey O2 do you feel it’s acceptable to be waiting over 1 hour and 3 calls to get to speak to a agent for an issue? By the way still waiting. Thanks
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Martin Porter
(@TheCyclingScot) reported
@O2 how can I speak with someone about an account when I don't have the phone to receive security codes? Your automated service keeps hanging up.
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ashley white
(@ashthedon) reported
@O2 So just been cut off. That’s 1 hour will never get back. Such poor service. Do I have to call again?? The info I need is not on line hence why I called.
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Ed Ascott
(@AscottEd) reported
@O2 initially it was scheduled for next day. But now 3 days and no further info apart the text about "stock issues", which I received on the day it was scheduled for delivery.
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Diana C
(@Zimbunnyuk) reported
@O2 I understand you may be busy but to keep having my calls ended, no online chat available and a lengthy wait on the app messaging service, how am I supposed to get help?
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Omoge B
(@QueenBeeBeks) reported
@O2 hello need to make a complaint about Zoe customer care she refused to transfer me to the retention team then hung up on me when I said I wanted to complain.
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Ed Ascott
(@AscottEd) reported
@O2 O2 posted profits of £6m in Q4 of 2020. Maybe this should have been spent of infrastructure & staff to provide better service for the customers who generated that profit. Not being able to contact a company of your size for a long period is not a reassuring customer experience.