O2

O2 Outage Report in Moffat, Dumfries and Galloway, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Moffat, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Moffat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Moffat, Dumfries and Galloway, Scotland 12/11/2025 04:30

December 11: Problems at O2

O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • RajaAslam21 Raja Aslam (@RajaAslam21) reported

    @O2 Definitely @staceyhillx as she had major issues with network connections the other day! #O2BetterConnected 🎁

  • amiiegee_ amiie (@amiiegee_) reported

    @O2 My nana. she doesn’t have twitter but she deserves a treat :))

  • tommy_andrews Tom Andrews (@tommy_andrews) reported from Worcestershire, England

    Hey @O2 my upgrade was supposed to come last Friday.... DHL tracker has said its coming everyday last week then never arrives... Now they say contact you??

  • amysmith_amy Amy (@amysmith_amy) reported

    @O2 hey is it possible to get help ordering a 5G SIM card for my phone

  • GoGishiGoGo Gish Abeyratne (@GoGishiGoGo) reported from Birmingham, England

    @O2 Device is damaged. Your website and app are as clear as mud about repairs and replacements. I'm on hold waiting for an advisor to be available (20 minutes elapsed). Can you help me out?

  • kendrickAnna45 Ann KENDRICK (@kendrickAnna45) reported

    @VMO2News @O2 You might want to invest in staff training before you spend money on gimicky adverts ..then your customer service time to answer and service might improve..although you have so far to go I'm not sure

  • Terri_H_86 Terri Hand (@Terri_H_86) reported

    Anyone else on @O2 having issues with social media sites?

  • Annief54 Anne Fowlds (@Annief54) reported

    @O2 if I could afford would cancel my contract with 02 just awful providers in my view, nine times out 10 u may get one bar but even if u get two or 3 service so slow. Not happy

  • conz943 Conor Saunders (@conz943) reported

    @O2 @kevina_s definitely needs one of these to snuggle up to. Been bed bound for 48 hours with a terrible flu #notcovidrelated #O2BetterConnected

  • cedgson91 Catherine Edgson (they/them) (@cedgson91) reported

    @O2 trying to use priority to book cinema ticket for 15/11 but it’s not copying the code correctly?? When it says put in a voucher code it needs a pin Can I cancel it and save it for next week?