O2

O2 Outage Report in Moffat, Dumfries and Galloway, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Moffat, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Moffat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Moffat, Dumfries and Galloway, Scotland 01/13/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • canham_mike Mike canham (@canham_mike) reported

    @O2 is there a network problem in HR4 today? Cannot get any service? Switched contracts yesterday, is that causing an issue?

  • DavidBlairFMM David Blair (@DavidBlairFMM) reported

    @O2 @virginmedia Why is no one at O2 customer services answering calls. Over an hour hanging on. Very poor.

  • kaeblackett Kirsty Blackett (@kaeblackett) reported

    @O2 I’m sorry but your network is shocking. I would ring and complain but it’s a 45 min wait. I would complain on the app but chat isn’t working. These last 6 months nightmare. Today my phone not working cost me £200 and 3hrs! Joke of a network!!

  • DarraghGolden Darragh Golden (@DarraghGolden) reported

    @virginmedia @O2 Don't sign up to virgin media. They'll screw you over big time. Even if you're a long standing customer. Stay well clear.

  • lexi_1982 Alexa (@lexi_1982) reported

    @O2 why isn’t there ever any signal in Gl2 4lb area???? It’s 2021!!!! The whole of Quedgeley is a nightmare. Also @virginmedia WiFi sucks, great you’ve e paired with them 🙄

  • H0raceWimp Iain Montgomery (@H0raceWimp) reported from Glasgow, Scotland

    @O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.

  • GrumpyAtLife GrumpyAtLife (@GrumpyAtLife) reported

    @O2 @heartsfan1874 Exactly the same issue I'm having! No help what so ever from 02 after 3 days of trying. Virgin sorted their end out in 10mins via What's App Chat Bot!

  • Startupthoughtz Startup Philosopher (@Startupthoughtz) reported

    Just had the worst customer experience of my life with @O2 1 hour to be told an account switch isn’t possible. The customer service rep was obscenely rude (Nancy), I thoroughly hope you stub your toe today.

  • generaldoh Amu (@generaldoh) reported

    @O2 you customer service is appalling and pathetic to say the least. 45 minutes waiting on a call to speak to someone. At one time I actually fell asleep and woke up to your music still playing in the background.

  • SeriousShortbrd Davies Tom (@SeriousShortbrd) reported

    Just changed to @O2 from ID Mobile, and I am so unimpressed with the signal quality. Will be using my 14 day cooling off period to leave unless it changes. Still have not had my number ported either after four days of waiting.