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O2 Outage Report in Moffat, Dumfries and Galloway, Scotland

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Moffat, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Moffat, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Extinguisherman
    Dale Watts (@Extinguisherman) reported

    @JohnoGreig @O2 The networks clogged up, not fit for purpose!! Retweet complaint using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. Nee. To get this network fixed

  • Jermaine_ManUtd
    Jαу (@Jermaine_ManUtd) reported

    @O2 Am I going to get a reply because on your Twitter feed I’m seeing this account reply in a matter of minutes yet I’m still waiting for a reply hours later for a service I’m paying for yet not received in 5 days, beyond ridiculous

  • Deep_diver_uk
    Paul (@Deep_diver_uk) reported

    @virginmedia @O2 Thanks for reply, they can’t do anything been like this since Feb 22 when on virgin sim before Virgin switch us to O2, Parents can’t use phone just wish told can’t cancel as will affect virgin contract. So what do they do..

  • Extinguisherman
    Dale Watts (@Extinguisherman) reported

    @Kalimeralynn @O2 Retweet your complaint with BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. I seen this kind of complaint at least twice this week!!! Unbelievably insensitive and incompetent!

  • SannanIqbalUK
    Sannan Iqbal ♿️🏳️‍🌈#MentalHealth #TransRights (@SannanIqbalUK) reported

    Hey @AppleSupport - does the iPhone 11 have 5G capabilities? I have a sim only contract with @O2 but I can only seem to get 4G when I’m out & about but never 5G, even though my contract states that I have a 5G enabled sim. Help?

  • Lwistroem
    Emmie (@Lwistroem) reported

    @Zippyfrood2 @O2 Even if anyone is an old customer since i got hit too clearly the best idea would be to request any data to be removed from their systems their service is clearly unsafe.

  • rosss9996
    Ross (@rosss9996) reported

    @O2 No, nothing. I confirmed the email with the agent on the call, your website and the agent I spoke with the other day. Your agent 2 months ago was also aware of the complaint but insisted I the email address was sufficient.

  • BrianCo48405777
    Brian Cope (@BrianCo48405777) reported

    @O2 Wake up and sort out my SIM problem. Employ humans who can answer the phone instead of bots.

  • RebekahMorriss
    🌈Rebekah Rhian🦄 (@RebekahMorriss) reported

    @O2 It’s not my phone my sisters phone same network doesn’t work round our area my partners been down sometime too it must be a area issue

  • NikNak_BBW
    Nikita (NikNak_BBW) 💚 (@NikNak_BBW) reported

    @O2 I made a purchase two weeks ago that qualified for a £100 O2 gift card (iPad Pro 12.9) but the text/email on how to claim has never arrived. I suspect the text is being sent to the sim in the iPad and it doesn’t receive texts… can you help at all please? :)