O2

O2 Outage Report in Moffat, Dumfries and Galloway, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Moffat, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Moffat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Moffat, Dumfries and Galloway, Scotland 12/21/2025 04:55

December 21: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Sanlawtos Keely Anne (@Sanlawtos) reported

    @O2 are you having issues with O2Recycle. Unable to track my recycle on the website just has a loading circle constantly. Says you send an email to confirm device has arrived but nothing yet despite showing delivered? #O2Recycle

  • Handsy_ Stephen Hands (@Handsy_) reported

    Hi @O2 you've been my network provider at my current address for nearly 10 years. In the last 24 hours my signal has gone from averaging 3 bars to barely 1 bar. I work from home and need the use of my phone to work. Do you know what is going on?

  • nickledger76 Nick Ledger (@nickledger76) reported

    @O2 Trying it on WiFi it looks like there's a flashing grey box in the priority tickets section where it's constantly trying to reload a picture. Guessing this might be the problem.

  • hullcity14 Callum D Walker (@hullcity14) reported

    @O2 what's going to happen with customers for withernsea area we've had no signal for a few days now any reason why??

  • T8m0 Tom Nettleton (@T8m0) reported

    @O2 I won a prize draw on o2 priority 15th April and I still haven’t received my prize, I created a ticket on venture blue also and still no reply there, i should have received this before the end of April, help!

  • aldohops alan hopper (@aldohops) reported

    @O2 still no SIM card for @niallhopper1888 ?? Your customer service is diabolical & you take money for nothing

  • chriis1993 Chris Cox (@chriis1993) reported

    @hughedens @Shireen_5 @O2 I've just recently join O2 at the start of the year and had nothing but issues with service/slow internet. Was told this morning they don't promise a fault free service so they won't do anything about it. its pathetic

  • 19mummy87 ~🌸✨ A M A N D A ✨🌸~ (@19mummy87) reported

    @O2 I’ve sent a DM could someone help with my query please?

  • AriGoldBT Sir Ari Gold BT 💙 (@AriGoldBT) reported

    Hello @O2 think there is something wrong with your phone lines. I have called twice this evening to try to resolve a billing issue patiently waited the phone answers then cuts off both times. Online chat is painfully slow too, waiting 5 mins to get a response to simple questions

  • JustinD34424016 Justin Diamond (@JustinD34424016) reported

    @O2 Thank you for the reply. Would I need to report this to customer service if that is the case