O2

O2 Outage Report in Holyhead, Anglesey, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Holyhead, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holyhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Holyhead, Anglesey, Wales 01/12/2026 06:45

January 12: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CalumPye Calum Pye (@CalumPye) reported

    I've had nothing but bad experiences with @O2 but always gone back. Now? Too ******* far. As soon as I can get out of this contract it will be long gone.

  • JonnaAnderson Jonathan Anderson (@JonnaAnderson) reported from Beamish, England

    @O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?

  • Penelop94089784 Penelope Adams (@Penelop94089784) reported

    Could a member of the payment team from @O2 please contact me I’ve spent 3 hours on phone since last Thursday to pay a bill and be given every excuse your customer service support is appalling 😡

  • badservicebewar Helly West (@badservicebewar) reported

    @o2 I have been trying to contact you for a good while to block/Barr my phone which has been lost but seem to be unable to get any help! Is this something I can do myself!

  • ChrisFi65328659 PCM (@ChrisFi65328659) reported

    @O2 Hi ?? What’s happened to your customer service ? 35 mins wait on the phone and txt messages to me saying I have not paid my bill when I have ????

  • Chris01399 Christopher Watts (@Chris01399) reported

    @O2 @LutzSchueler Keep getting denied new contract by third party due to your credit check. 15 years loyalty and always paid bills. Customer service terrible. Can you fix?

  • KellyForrest75 Fatgirlslim75 (@KellyForrest75) reported

    @O2 please help I got a sim as part of VM deal I have been unable to register online so get no visibility of my bill other that the email and it had suddenly increased I have no notification as to an increase, so don’t know if it’s usage as I can view my bill.

  • irishbazdev Barry Devlin (@irishbazdev) reported

    @O2 Hey, any chance of writing or emailing me regarding my complaint resolution. How many DM messages do I need to send? You can send me promotional stuff but not a final resolution letter or email!

  • NDK72 Nigel K 〓〓 (@NDK72) reported from Warkleigh, England

    Once again dealing with @ee for an improved sim only contract x 4 is fruitless. Decent 20gb 5g 24m deal for £9/month, only for BT broadband customers, **** all for a customer of 12 years. @O2 do 20gb for £8/month ffs

  • dannytboyle danny (@dannytboyle) reported

    Why is @O2 signal virtually non-existent in Coatbridge, Airdrie and Motherwell?