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O2

O2 Outage Report in Holyhead, Anglesey, Wales

Why is my O2 service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Holyhead, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holyhead, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tobyrolph
    Dayz_out (@tobyrolph) reported

    @O2 new customer to O2 and in the first day there is no online support person to person.. just there a contact number?

  • imRazorRamoan
    Mr. K (@imRazorRamoan) reported

    @O2 Ironically still waiting to get through to someone who can help…….

  • nicolakezia86
    Nicola (@nicolakezia86) reported

    @O2 I had a call back booked for today at 3.30, still not received.This is regarding an ongoing complaint over my last 2 bills being too high after upgrading.Requested call traces. This is the 2nd time I’ve been promised a call and nothing.Why don’t you take complaints seriously?

  • _fahim
    Fahim Sabir (@_fahim) reported

    Can’t believe the customer experience I just had with @O2. 35 minutes with an agent that didn’t have any confidence in what they were doing, and then refused to let me speak to a supervisor because they were “in a meeting”. Why is the supervisor not supervising?

  • Meme68004204
    Meme (@Meme68004204) reported

    @virginmedia You should be making the payment as you did not inform @O2 when my broadband installation was cancelled. Someone has now been using the O2 account that YOU did not cancel in my name. Never again!

  • BrianMa63080971
    Brian Martin (@BrianMa63080971) reported

    Hey, @O2 - why are you STILL illegally restricting my service when you owe me money? See you in Court.

  • BarryTucker22
    Barry Tucker (@BarryTucker22) reported

    @O2 Wondering if you could help with a proof of purchase please? Have sent DM

  • BrianMa63080971
    Brian Martin (@BrianMa63080971) reported

    Hey, @O2 - you are seriously sending me customer satisfaction surveys when for a third day you have illegally blocked my service? Are you people actually serious? #O2worstserviceever

  • DeanMSimons
    Dean but festive (@DeanMSimons) reported

    Hi @O2 , I haven’t had my O2 Recycle instructions through yet? Does it take a few days? Want to make sure I get it in so my contract price goes down as agreed at upgrade.

  • elstoleno
    Rachel Bell (@elstoleno) reported

    @SkyHelpTeam It's not possible, they called a number that the bill payer, Janet, has never used. It is in no way linked to her other than her being the previous bill payer of that @O2 phone number. They didn't even know she was already a customer.