O2

O2 Outage Report in Holyhead, Anglesey, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Holyhead, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holyhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Holyhead, Anglesey, Wales 12/11/2025 17:20

December 11: Problems at O2

O2 is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • join4te Jay (@join4te) reported

    @O2 Day 141 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • JoshuaM77753587 Josh Rivlin (@JoshuaM77753587) reported

    @O2 someone has been opening accounts in my name at your stores. I have reported this to your fraud team and have had zero response. The lack of customer service when you are sending me bills for a contract which is not mine is appalling.

  • PeteyJayD PT. (@PeteyJayD) reported

    @tfaye76 @O2 Is this sorted for you? My port was due on Tuesday. Old service has disconnected but number has not ported yet.

  • SimonKenyon14 Simon Kenyon (@SimonKenyon14) reported

    @O2 good evening your inbox is not working it's just saying I cannot send any messages to it.

  • DannyBash89 Danny Bash (@DannyBash89) reported

    Fuming at @o2 service. Tried to upgrade recently and a mix up has resulted in having 2 contracts to pay 🤯

  • ChyxChi CottonCandyGrapes (@ChyxChi) reported

    @O2 Hi, My sim card was apparently posted on Saturday and I haven’t received it I need a sim card urgently as now my network has been disconnected as you have my PAC code and I have no service now

  • GrahamLaird1 Graham (@GrahamLaird1) reported

    @O2 when I try to log into the my02 website I get an error message. See image. When I use the my02app my remaining data is not showing. When I try to login to the 02 community it doesn't recognise my log in details.

  • jjmwright Jamie Mason-Wright (@jjmwright) reported

    @O2 your service is absolute dog ****. I travelled into store to be told I cannot get a SIM replacement. I was then given a sim card by staff and told it could be activated at home when I call up. No it can't. And now I am without service for another 3 days.

  • darknessandmist darknessandmist (@darknessandmist) reported

    @O2 Hello, I need some help urgently regarding my SIM card

  • talithawhite TalithaecfcWhite (@talithawhite) reported from Exmouth, England

    @O2 getting absolutely hacked off with the level of signal and the fact people can't get through to me and nothing is coming up on missed calls, then hours and hours later my texts and voicemails appear! Ex8 1pe area! And don't tell there's no problem as there is!