O2

O2 Outage Report in Holyhead, Anglesey, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Holyhead, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holyhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Holyhead, Anglesey, Wales 11/25/2025 11:15

November 25: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • maddyk13 Maddy Kumar (@maddyk13) reported

    @O2 can you help transfer o2 rewards balance to my airtime credit. The live chat couldn't assist as I have a payg phone and I cannot call your call centre.

  • ginamallon Gina (@ginamallon) reported

    @O2 How do I speak to a human at O2? I have just checked my bill and you have charged me £20.33 VAT on a £19.99 bill! Awful #CustomerService #o2

  • Amanda2uAmanda Amanda Shachnaey (@Amanda2uAmanda) reported

    @O2 hi I bought a handset from you in August and its acting weird. Keeps crashing, going slow, not responding to touch and sound goes off sometimes though rare. What can I do?

  • macca8106 mac1975 (@macca8106) reported

    @O2 ordered a new Iphone off you in December and it never arrived I eventually got through to you’re customer service to cancel it why is the device still showing on my bill ?

  • Kat_Clangreen Kat (@Kat_Clangreen) reported

    @O2 Your automated phone service is horrendous, it's incredibly difficult to navigate! It sent me 40 texts I didn't need about my bill, all I want to do is speak to an advisor. When I finally got through (1hr 1/2 later) the machine hung up on me

  • PeterKray Peter Kray (@PeterKray) reported

    Shocking service from @O2 return delivered 5 days ago and still jot confirmed. Charged me for 2 months not even used the phone. Customer for 2 phones for 10yrs will be going elsewhere

  • scottgoodacre Scott Goodacre (@scottgoodacre) reported

    @O2 I’ve deleted the message now, but if I get anything like that again I will. Thankfully I’m aware that there wasn’t an issue so checked it out first.

  • Tony_Hodson Tony | Coach (@Tony_Hodson) reported

    Hi, already an @O2 customer, monthly plan. Looking to upgrade Apple XS to Apple 12 Pro Max 5G. Does new phone come with new SIM? Can I transfer number easily from old sim to new one online, via my 02 account? Thanks.

  • mstownell Marc Townell (@mstownell) reported

    @O2 Soon? It’s been like this for days. We have poor internet here and I rely on having a 4G connection. I was under the impression you were a reliable network... clearly not.

  • shaniquesamuels shahn (@shaniquesamuels) reported

    @O2 you are more than happy to collect my money. However, when there is an issue no one cares. It shouldn't take two hours on the phone to get a manager call back. Then when you finally get the call they call you off a private number, and offer no further assistance