O2

O2 Outage Report in Holyhead, Anglesey, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Holyhead, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holyhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Holyhead, Anglesey, Wales 12/12/2025 08:40

December 12: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sammypennington Sammy (@sammypennington) reported

    @O2 I reported my phone as lost several days ago and put a block on it. I found it within the same day and have called and been in store several times to get the phone unblocked, each time I have been told it is sorted. However it still has no service, what do I do from here

  • nickkzie Nick (@nickkzie) reported

    Hi @O2 - became a customer of yours several weeks ago now, and am long-term VM customer; haven't got any Volt benefits. When I go to the site it says "thanks for your interest in Volt" and that I either have Volt benefits, or am not eligible. No VM speed boost, no dbl data. Help!

  • customerchamp1 Paul ▶️ (@customerchamp1) reported

    @ComplainingCow @O2 have a lot of love for these guys - proper customer service

  • wizkidstan001 Wizkid Army 🦁🦅 (@wizkidstan001) reported

    @TheO2 @O2 I can’t buy @davido tickets, is there a problem?

  • Quantum_iPhone Robert Seeley (@Quantum_iPhone) reported

    @O2 Hi, how do I switch my watch plan over from an Apple watch to a Samsung Watch? I can't see any obvious way and the help section just assumes that people are only using an Apple Watch.

  • Lottiepoop - (@Lottiepoop) reported

    @O2 hi I can’t get through to anyone to cancel my contract

  • samraheadandhe1 samra.headandheartyoga (@samraheadandhe1) reported

    @O2 Please could you update me as to the status of my account - a week in and I still have no usable phone! I must say this is the worst customer service I’ve ever experienced!

  • cxmi_lee Cami-Lee Piper (@cxmi_lee) reported

    @O2 you need to sort your crap network out I pay monthly for an unlimited internet packaged and every day for the last few months in my post code (EX4) I have had literally no access to any data usually between 11am-6pm and when I do it is very limited use SORT IT OUT!!!!!!

  • Lauras95 Miss L Stephenson 📚👩‍🏫 (@Lauras95) reported

    Why are all the decent phones too expensive to buy outright but also come with ridiculously expensive contracts with poor data amounts. @O2

  • sw_hi_coo HiCoo #GetVaccinated pls 💙🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@sw_hi_coo) reported

    @MrComputer089 @O2 Thanks for the advice but I don't "do" instagram. If I get no joy from customer support - I'll go back to the shop I bought it from, the sales assistant told me to come back to him if I couldn't get it sorted out. Have a feeling that will be the next step.