O2

O2 Outage Report in Holyhead, Anglesey, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Holyhead, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holyhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Holyhead, Anglesey, Wales 11/08/2025 17:55

November 08: Problems at O2

O2 is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ChlolauchlanXX chlo (@ChlolauchlanXX) reported

    Can you tell me why when I’ve got full bars and 4g my phone is that slow it’d be faster sending messages via pigeon @O2

  • heyjayandes Jaime (@heyjayandes) reported

    @O2 @o2 Is there a complaints department? I’m £170 out of pocket because of damage caused by your staff.

  • idlewildgirl Sarah (@idlewildgirl) reported

    Hello @O2 I got the free trial of @disneyplus through my account but I can’t see when the free trial ends or how I cancel it?

  • LukeA8 Luke (@LukeA8) reported from Barnsley, England

    @O2 Saying there’s now a mast down but it’s useless normally anyway. Terrible.

  • crafty_minerva Brenda B (@crafty_minerva) reported

    @O2 what number can I call to actually speak to someone on customer services please.

  • LisaJaneHadden Lisa Hadden (@LisaJaneHadden) reported

    @O2 How on earth do I get to speak to someone?!!!! My apple watch is refusing to link to my phone with mobile data. Useless at work, please help. New watch and phone

  • ishtweets_ Ishita Ranjan (@ishtweets_) reported

    @O2 I've followed up on DM. I did manage to speak to you in the end, and experienced some truly appalling customer service.

  • Doctor_Thomas Thomas Brownlee (@Doctor_Thomas) reported

    @Belfasteve @Dan_Pens @O2 Hi, Jamie, I'm not getting 5G signal at home. Can you help? Asked 5 times about this

  • BarburySafety Barbury Safety Ltd (@BarburySafety) reported

    @O2 Nice to see that still!! Nobody’s followed up and contacted me. Customer service again. Or lack of it. “Maybe he’ll just go away”

  • mamawaine Aba Waine (@mamawaine) reported

    @O2 your customer service is awful. You'd think with stores shut you'd have some people answering phones. You're automated service just hangs up every time I try to report my two week old phone as faulty! Disgraceful!