O2 Outage Report in Holyhead, Anglesey, Wales

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Problems in the last 24 hours in Holyhead, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holyhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

1. 

   Phone (50%)

2. 

   Internet (30%)

3. 

   Total Blackout (13%)

4. 

   E-mail (3%)

5. 

   Wi-fi (3%)

6. 

   TV (%)

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

• Robert Altoft (@robaltoft) reported 5 minutes ago

  @O2 your website says it needs to send me an email to verify my email address but the email hasn’t arrived. What do I do? New customer to change my included extra.

• mr&mrsrutley (@samandnick) reported 8 minutes ago

  @O2 been a customer for 10+ yrs am leaving due to appalling customer service I changed bank on my 02 6 mths ago you try to take payment from old acct every mth you text yesterday saying you charging late payment fee. I called 202 got passed round the houses. I’m now going to sky

• Brian Martin (@BrianMa63080971) reported 12 minutes ago

  @O2 Hey @O2 - I am STILL WAITING FOR MY SERVICE TO BE RESTORED AFTER A WEEK OF CONSTANTLY CONTACTING YOU! YOU OWE ME MONEY AND YOU HAVE STOPPED MY SERVICE? HOW LONG DO I HAVE TO EXPOSE YOU ON SOCIAL MEDIA BEFORE YOU DEAL WITH THIS? LOUSY, LOUSY SERVICE!

• UTLRyan (@RyzaBhoy88) reported 14 minutes ago

  @O2 A network that doesn’t die the moment you enter ANY UK city centre

• Brian Martin (@BrianMa63080971) reported 16 minutes ago

  @O2 Hey, @O2 - I am STILL waiting for you to restore my service - your "customer service" lines appear to be turned off and I am STILL waiting for you to restore my service using the money the Ombudsman ordered you to pay me. WHY are you so utterly incompetent?

• BA (@badapple365) reported 16 minutes ago

  @si1774 @O2 No inference hear but where are the call centres based? I do find that call centres out of the country just want you off the phone so feed you full of crap so they can move on. Had that with Amazon recently. Was told three different things by 3 different "advisors".

• andy-roo (@and_y_k_1988) reported 17 minutes ago

  @O2 do you have a network guarantee? Work is being done in my area and my signal is being affected and won’t be restored until the 14th January.

• Rose (@sirhan13) reported 18 minutes ago

  @O2 just spoke to a customer adviser (Joshua) re 2 new contracts on O2. Called 0808002020 as per your website. The sales person was conducting credit checks and asked for multiple details (account number sort code card number and expiry) and *also* asked for the CVV which

• TheCraft&WeddingCo (@Craft_WeddingCo) reported 20 minutes ago

  @O2 when are you going to refund my money?? When are you going to get a competent person to call me and get my complaint sorted? Absolutely shocking customer service from your company!! Nearly a week now and you have still not sorted out my complaint or refund!! Not happy!

• Nathan Berry (@NathanBerryTX) reported 20 minutes ago

  @O2 Holy crap that is funny. Does this normally happen on this business Twitter?