O2

O2 Outage Report in Holyhead, Anglesey, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Holyhead, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Holyhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Holyhead, Anglesey, Wales 12/10/2025 08:05

December 10: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ColfinCaptures Kathleen M (@ColfinCaptures) reported

    @O2 zero signal in the dg9 area, any particular reason why?

  • robertsofhood Laura Roberts (@robertsofhood) reported

    @O2 hi - I did a survey and you keep calling me. You just left a voicemail saying ‘at this time no further action will be taken’. I’m at work. Why does any action need to be taken? I don’t think you can fix my coverage issue - it’s where I live.

  • dundon_john John Dundon (@dundon_john) reported

    @O2 what is going on with your mobile signal. When I switched to O2 years ago I did so for good reception. It’s now gradually getting weaker & weaker at the same address. Last night only 1 bar and that was upstairs?

  • evisugenius Damn Daniel (@evisugenius) reported

    @O2 having wifi issues since this afternoon, care to explain?

  • ColfinCaptures Kathleen M (@ColfinCaptures) reported

    @O2 It just tells me the network is busy

  • Bev2810 Bev Terry ❤️🏆🏆🏆🏆🏆🏆❤️ (@Bev2810) reported

    @tescomobile @O2 was a customer for years came to renewal nothing done rubbish customer service so @Virgin gave me a far better deal

  • DavidLFCid David (@DavidLFCid) reported

    Who would have thought is was so hard to speak to someone at @O2 uk about topping up a phone for my mother who was taken to hospital last night. I’ve had agents hang up as soon as I mentioned the poor service I’m approaching nearly 2 hours of trying now.

  • kainebarr Kaine Barr nffc (@kainebarr) reported

    @EuroDollaz @O2 Easy mate I cant help with 02 sorry but just wandering what happened to that video I did with you in the club? I only seen it once then neve seen it again 🤔 hope ur good mate 👍

  • Emzikinz_II Emma Russell (@Emzikinz_II) reported

    @O2 I am talking to your support within the app. O2 have charged me for a period of time that shows it was free. You can see this on my screenshot. Your support however have pushed back the blame onto me and told me to go through Disney +. I have refused as this is not my error.

  • DavidLFCid David (@DavidLFCid) reported

    O2 have the worst customer service I have seen in years @O2 @Telefonica_En @MarkEvansO2 my mother is in hospital and I can’t even top up her phone because of incompetence in their staff