O2 outages and service status in Gwynedd, Wales

Problems in the last 24 hours in Gwynedd, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gwynedd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Gwynedd, Wales

Latest outage, problems and issue reports in Gwynedd and nearby locations:

• 
  sarcastic bastard (@bolgamy) reported 11 minutes ago from Porthmadog, Wales

  @O2 can I cancel my contract mid term if your reception is that shit that I can never use my phone

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dean Noble (@deanyboy80) reported 3 minutes ago

  @O2 can you sort out your customer service phone lines!!!!!! I am trying to do an insurance claim for my device and its saying you are open 8am to 8pm weekdays and to call back then, thanks!!! my phone is unusable so can't use the app. so what am I meant to do.

• 
  Scottt Kirkwoodd (@2gurlys1kupp) reported 3 minutes ago

  @jokewapo @O2 @virginmedia Mate how bad is the 02 signal up our way now! Phoned them to see if there was an issue and it's something to do with the mast

• 
  Lil_Missy (@Introvert_Head) reported 5 minutes ago

  Apparently there's an issue where I live with a mast and I've got no signal. When is this likely to be fixed?? @O2

• 
  Victoria Hamilton (@VictoriaMh) reported 8 minutes ago

  Hi @O2, I’ve been a customer for over 20 years and I’m trying to do something as simple as upgrade my phone. Today I’ve experienced doc upload, payment, app login, chat, form failures, spent 60 minutes on hold today and still no resolution. Awful customer service. Unacceptable!

• 
  MUFC Chatter (@mufcchatter) reported 14 minutes ago

  @O2 I have the account no, mobile no, and SIM no, which I have found in emails from 22-23. I just spent 80 MINS on phone with your customer service, they could not find the account and hung up on me. I spent another 45 minutes after ringing back, transferred and the call went dead.

• 
  Johnny Storm (@humantorch1036) reported 15 minutes ago

  .@ofcom have a word with @O2 - Can't top up using 4444 or online - Can't verfiy new PAYG sim number - Can't get though to any real person on Live Chat - Can't get through to anyone on 4445 -Can't get through to anyone on social media Zero customer service at all.

• 
  MUFC Chatter (@mufcchatter) reported 16 minutes ago

  @O2 This CCJ is preventing me from moving house. It should never have been put against me in the first place. If the bundled broadband package was cancelled then this should have included the SIM. I never used the SIM, never put it in a phone, never held it in my hands!

• 
  Ryan (@RyanSteezer1) reported 16 minutes ago

  @O2 payment not working on app or website

• 
  Mitch Hirsty (@mitchhirsty) reported 18 minutes ago

  @Lucozade3D @O2 Look O2, another person who is getting the same issue when trying to pay the bill. Surely you know this is widespread by now! Sort it out and stop blaming your customers for your mistakes!

• 
  Blaze 3D (@Weezyblaze77) reported 29 minutes ago

  @O2 It's been over a month since my number was compromised and my account closed. I've received conflicting information from different teams and still have no resolution. This number is linked to all my essential services. I deserve answers. @OmbudServices @CommsOmbudsman