O2 outages and service status in Gwynedd, Wales

Problems in the last 24 hours in Gwynedd, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gwynedd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Gwynedd, Wales

Latest outage, problems and issue reports in Gwynedd and nearby locations:

• 
  sarcastic bastard (@bolgamy) reported 14 minutes ago from Porthmadog, Wales

  @O2 can I cancel my contract mid term if your reception is that shit that I can never use my phone

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  john rowan (@jokewapo) reported 8 minutes ago

  @2gurlys1kupp @O2 @virginmedia Aye mate it’s horrible. I complained on live chat and got £30 off my bill. Told me it’s now been fixed but it’s still terrible. Virgin WiFi is just as bad.

• 
  Victoria Hamilton (@VictoriaMh) reported 8 minutes ago

  Hi @O2, I’ve been a customer for over 20 years and I’m trying to do something as simple as upgrade my phone. Today I’ve experienced doc upload, payment, app login, chat, form failures, spent 60 minutes on hold today and still no resolution. Awful customer service. Unacceptable!

• 
  Will McGugan (@willmcgugan) reported 10 minutes ago

  So @O2 had to be one of the most incompetent mobile providers out there. I’m unable to top up. Their app breaks with cryptic errors. I’m unable to change plans as the change tariff link breaks with “too many redirects”. I can create a new plan, but that won’t let me keep my number. O2 customer services, don’t bother replying. There’s nothing you could do to salvage your reputation in my eyes.

• 
  Johnny Storm (@humantorch1036) reported 14 minutes ago

  Finally got through to @O2 customer service on the phone after about two hours. Utterly useless. Couldn't help one bit. Couldn't help with verification. Sim card has gone in the bin. Lost customer. @Ofcom needs to sort them out.

• 
  don julio act a foolio (@semiloorexo) reported 16 minutes ago

  @O2 I have just sent you a dm as I need help

• 
  leah 🍒 (@leahculleyyy) reported 19 minutes ago

  @O2 why can i not get cell service anywhere in my house now? i cannot make or receive calls, so what am i paying for?

• 
  amanda mcglynn (@amandammcglynn) reported 23 minutes ago

  @O2 I have been trying for over 4 years to resolve 2 issues with you &i get no further than guy in the call centre . 1 Youve been charging me and my son for my son’s account for years but won’t admit it 2 You have me registered with a completely different acc& No charging me too

• 
  Mitch Hirsty (@mitchhirsty) reported 24 minutes ago

  @Archibald1878 @O2 And another one O2! You keep blaming your customers instead of actually fixing the broken payment gateway! Acknowledge the problem and fix it! The generic troubleshooting you provide is not going to resolve a problem on your end.

• 
  JCB (@Plsdoright) reported 25 minutes ago

  @O2 Another worrying call for someone claiming to be from O2 advising my sim is no longer usable and anew one would be delivered tomorrow. Have had about 10 similar calls! However previous callers didn’t call me a M….F…..when I declined. Please help @O2

• 
  Sarah H (@SarahWM45) reported 27 minutes ago

  On the phone to @o2 and the security settings to go through both automated and to human are utterly insane. Unworkable. Cannot understand what they are saying. Stressful and confusing. We have no signal for two years and they still want exit fees!! @MartinSLewis