O2 Outage Report in Gwynedd, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Gwynedd, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gwynedd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Gwynedd, Wales
Latest outage, problems and issue reports in Gwynedd and nearby locations:
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sarcastic bastard
(@bolgamy) reported
from
Porthmadog, Wales
@O2 can I cancel my contract mid term if your reception is that shit that I can never use my phone
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cazzy T
(@cazzybombazzy) reported
@O2 I’ve called 10 times over the last month, lodged 3 separate very valid complaints, loyal customer for 12 years, not ONE person has contacted me re my complaint. Have spent hours on phone. Absolutely shocking service, will cancel contract and go elsewhere at this rate.
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James Cassidy
(@jcassidy2) reported
@O2 They were available when I was trying constantly from 14:00pm til 14:15pm and it kept saying “there is an issue and we’ve been notified” so being sold out wouldn’t have been an issue unless they sold out in 20 seconds…in which case your offer is awful as it’s not inclusive is it
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 I have a quick question can O2 disconnect an customer’s contract without their permission?
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capnmac 🏴🇺🇦
(@capnmac85) reported
@O2 This whole experience has led me to make the decision to switch companies from @O2 . I had to explain the situation 7 times to 3 different people on the phone only to be told that although this is their fault I have to pay. I will never recommend your company to anyone
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🇬🇷Atlas Sailing🇬🇧
(@AtlasSailing) reported
from
Bolton, England
@O2 @o2 Your service in Bolton area has been terrible over recent weeks to the point I am considering leaving. When will this improve??? #badservice #telephone
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DG
(@GD201201) reported
@O2 nearly a week now and a mast near home still isn’t working so no calls or data. I wonder if the rest of your customers know that you don’t guarantee service but still expect payment. Surely we’re paying for a service and once you stop providing said service, we stop paying?
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Anna Harrington (she/her) 🌈
(@Annalh24) reported
@daniel_barnett @O2 You can add @currys to the list of call centre employees trying their best with awful procedured and systems.
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Joe 💙
(@Joe1080p) reported
@O2 is there anyone I can speak to that actually knows how to do their job and can fix my new account? Got a phone I cancelled, and my old number has been ported over after I told them I didn't want it to be and I was told it wouldn't happen.
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capnmac 🏴🇺🇦
(@capnmac85) reported
@O2 I have now with the help of the nice people at the o2 shop worked out there is a fault with the phone. This phone was given to me in February by @O2 insure. They are refusing to fix it without me paying an excess. I did not cause this problem. The phone was faulty.
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mr guddah
(@mrguddah) reported
@daniel_barnett @O2 Honestly the only thing that saves o2 from me leaving them is their excellent customer service representatives..oh God they are well trained compared to the competition