O2

O2 Outage Report in Duns, The Scottish Borders, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Duns, The Scottish Borders, Scotland 12/26/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • atbwebb Alex Webb (@atbwebb) reported

    I'm sure this point has been made before, but if my experience of @virginmedia customer service is anything to go by, adopting the @O2 brand after the merger is probably the best choice. There must be so much ill will out there towards the Virgin brand.

  • lee_tayloruk Lee Taylor (@lee_tayloruk) reported

    @bekahjaydexx @O2 I won something with O2, never received it and can’t get a reply when I tweet or email

  • jamesoflynn James O'Flynn (@jamesoflynn) reported

    @O2 Ah, sorry. Deleted it. Hope the screenshot with the number it came from is enough to be some help. If it's anything like the scam Amazon and HMRC calls I'll get then no doubt I'll get it again and will send it on if I do.

  • carboncoach Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, England

    If I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.

  • Kimbles_23 Kimberley Anne (@Kimbles_23) reported

    @O2 Hi, how do I find my customer reference number please? I can’t see it on any email correspondence or in the MyO2 app

  • theladyaurorak Ladyaurora (@theladyaurorak) reported

    @O2 any chance of you guys providing some customer service? I'm not getting the service I paid for and your phone lines have hung up on me four times. So what is the magic number combination i have to press to get to speak to a person?

  • TomCalvert13 Tom Calvert (@TomCalvert13) reported

    @O2 Hi are there network issues in Bournemouth? Ive had no 4g all day and no access to wifi at work,

  • CAPRICEmadalynn Caprice Jones (@CAPRICEmadalynn) reported

    @O2 been trying to cancel a sim only contract that I took out incorrectly on Saturday 9th. 3 calls later, been promised 3 times that it'll be cancelled & it's not. & told I'd be contacted by a manager, & I've not been #badservice

  • simonstewart74 simon stewart (@simonstewart74) reported

    @O2 so been told my phone that freezes and loses signal ro WiFi I have to pay to be repaired as its past 2 years. You do realise that's not legally binding and a product is expected to be useful for a reasonable time. 2 years and a few months is not reasonable for a £500 phone

  • bakedcamembert bakedcamembert (@bakedcamembert) reported

    @writingabit Bloody ridiculous @O2 never been fobbed off so many times. Buy a phone to receive a text so O2 can sell you a phone. Nope. Stuff your contract. Maybe @VodafoneUKhelp can offer better service ?