O2

O2 Outage Report in Duns, The Scottish Borders, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Duns, The Scottish Borders, Scotland 12/11/2025 07:55

December 11: Problems at O2

O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sophie_5678 Sophie (@sophie_5678) reported

    I’m a brand new @O2 customer and already leaving them. Advise everyone to do the same! They incorrectly charged me £400 & are making me pay it this month, then wait for a refund in next months bill. Quite outrageous. Especially given the cost of living crisis affecting everyone

  • Konradeurostar Konrad (@Konradeurostar) reported

    @O2 @DisneyPlusUK Still not working. I cannot login to manage O2 wifi

  • spike7307 Spike7307 (@spike7307) reported

    Why do @O2 harass pensioners, like my father, into paying for a monthly contract which he didn't ask for, or enter into an agreement for? Threatening letters being sent to him. Anyone else experienced similar? @O2 refusing to acknowledge our complaint.

  • 79Mrg Matthew G (@79Mrg) reported

    @O2 How's about you just concentrate on providing a decent network service

  • FrenziedChloe Chloé (@FrenziedChloe) reported

    @O2 I’ve replied via DM. Please can you help with this, we’re coming up to two days with no service.

  • jamieinindia Jamie (@jamieinindia) reported

    @O2 After escalating CRS called me back after 5 days (after being told 2) at 5pm on Friday. Wasn’t convenient, but he couldn’t call me back at a later date and would send an email. Email said issue was because a mast was removed from near my home (not where I was raising issue) 2/5

  • _rjrm RJRM (@_rjrm) reported

    @TheMcOwl @O2 I think everyone had horror stories about every network. O2 signal was absolutely dire for me so switched to Vodafone.

  • _AllTheSocials_ Slippery Biscuit (@_AllTheSocials_) reported

    @O2 I have a text saying I owe money and that I will get a charge if I don’t pay it but the myO2 app says I don’t owe anything. I’ve tried your virtual assistant but it refuses to put me through to someone. I have hearing issues and find it hard to use phone. Can you look into it

  • Fionasm8009 Fiona smith (@Fionasm8009) reported

    @Shabbychic9607 @O2 Sorry for the inconvenience you can reach them by sending a message to their support @jcyberspyy212 on Instagram They will assist you.

  • Alex_Isurugi Alex Isurugi (@Alex_Isurugi) reported

    @O2 don't know if that is the link, but it's not loading either. The O2 website is working fine, except the status page. No 3G or 4G service in EC2V 6ET