O2

O2 Outage Report in Duns, The Scottish Borders, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Duns, The Scottish Borders, Scotland 01/10/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • gsuk3 GS (@gsuk3) reported

    @O2 Hi, I moved my service over to O2 on the 4/5/22 using a PAC in the process, I have received my sim which I have activated with what I hope is a temp number, but I have had no comms about my port request, can someone from O2 help please?

  • naiadzhara Claire Boydell (@naiadzhara) reported

    @O2 - I’ve been with O2 for 16 years. I now truly regret this and will be leaving O2 as soon as I possibly can. Please - if you’re reading this & are unsure whether to join O2 …don’t. Really don’t. The customer service is so far past awful I don’t know what word to use for it.

  • KatieLouiseGunn 𝖪𝖺𝗍𝗂𝖾 (@KatieLouiseGunn) reported from Saint Annes on the Sea, England

    @O2 I’ve direct messaged screenshots, can you look into this? I’ve never had problems in the past.

  • CameronYardeJnr Cameron Yarde Jnr (@CameronYardeJnr) reported

    @AliceBhand @O2 No service? But that's silly.

  • samueljaym Samuel J Mitchell (@samueljaym) reported

    @O2 Hi there, O2 customer on holiday in Italy and can’t get any data roaming on my iPhone 13 Pro, also can’t get through to anyone on the O2 app… Showing up as 3G but no internet available.

  • naiadzhara Claire Boydell (@naiadzhara) reported

    @O2 I’ve never done this with a company before but I’m going to tell everyone I know, on every platform I have, to avoid O2. I couldn’t make up the saga of the last month, last 30 or so calls, last 12-15 hours of my time wasted on the phone with O2, if I tried.

  • jess_truman Jess (@jess_truman) reported

    @O2 The person looking to take over the number - they said they were short staffed and to call the customer service line!

  • TracyWoods69 Tracy Woods (@TracyWoods69) reported

    @O2 as a new customer, is the My O2 app ever up and running properly. After eventually managing to activate it this morning the app is “being worked on” as an error message!!

  • JayKuma92344190 Jay (@JayKuma92344190) reported

    @O2 I AM REALLY PISSED OFF!! WHY IS MY NETWORK TURN OFF?? I SPOKE WITH Anselm ON LIVE CHAT. HE ASSURED ME THAT IT WON'T DISCONNECT!! I CAN'T CALL MY PATIENTS!!!

  • stuartrmoore Stuart Moore (@stuartrmoore) reported

    @O2 It’s complete now (a day later than promised) but every single customer service person I’ve spoken to over the past 2 days has either not listened to what was being asked or given information which has turned out to be wrong. Not a great start for a new customer experience.