O2

O2 Outage Report in Duns, The Scottish Borders, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Duns, The Scottish Borders, Scotland 01/13/2026 08:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • shanianderson_ Shani (@shanianderson_) reported

    @O2 hi please can you help trying to purchase data but have just changed my tariff and it won’t let me buy any In the my o2 app. Please can you help?

  • dan_v_fat Dan Church (@dan_v_fat) reported from Norwich, England

    @O2 7 months after cancelling a contract (where I was told it would be free of charge due to the poor service received) and I’m still receiving negative marks on my credit score with missed payments and letters from debt collectors for the amount which shouldn’t be there 1/2

  • DanielAllsopp Daniel Allsopp 🇬🇧 (@DanielAllsopp) reported

    @O2 I need to pay off my device plan and cancel the contract attached to that number only. First, is that possible and second, what’s the best way to do that these days? O2 chat seems to have disappeared. Thanks.

  • swailesfrmwales save the bees (@swailesfrmwales) reported

    @O2 your customer service is awful. Your inshore staff are lovely but useless. I was on hold for 45 mins only to be cut off. Your phone is shoddy and broken less than and year. @VodafoneUK @EE give me 5 more months of this **** show and I'll be in touch

  • damonp007 Damon Pollard (@damonp007) reported

    As if things couldn’t get much worse..@O2 have cut me off due to unusual charges on my account as a result of £213 worth of calls to @WizzAirUK_W9 trying to resolve the issues of my flight/holiday cancellations! Thanks again @WizzAirUK_W9! #WizzAir #Gatwick

  • jamesldoyle James Doyle (@jamesldoyle) reported

    @O2 Thanks for the quick reply! Until the phone connects though, you have no visibility of which network you’re connected to. The signal went from Greece at the Airport/Transfer to Turkey at Hotel and even though I changed the network manually, it doesn’t seem right to be charged?

  • triffid_oil_inc Waking Kraken🇳🇵🌈🇪🇺 (@triffid_oil_inc) reported

    To try to save £££ I swapped from @O2 to @ThreeUK but now I don't have my number and both are charging me, lied to by customer service #thanks

  • damonp007 Damon Pollard (@damonp007) reported

    As if things couldn’t get much worse..@O2 have cut me off due to unusual charges on my account as a result of £213 worth of calls to @WizzAirUK_W9 trying to resolve the issues of my flight/holiday cancellations! Thanks again @WizzAirUK_W9!

  • Norrie1983 Norrie14 (@Norrie1983) reported

    @O2 @Tobar26th Good luck with this. Phone staff in South Africa are the worst, social media team painfully slow & no help at all.

  • hcdw1988 Hannah (@hcdw1988) reported

    Hey @O2 it's been two months and my 4G is still unusable in my local town centre. I'm a pretty angry and disappointed new customer over here 😒