O2 outages and service status in Dunbar, Scotland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Dunbar, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dunbar, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dunbar, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Thorngate (@andythorngate) reported@O2 hey o2 any chance one of your complaints team could actually respond to my complaint
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Katie Teece (@katietagg97) reported@O2 I keep getting ‘voicemail’ notifications from ‘network provider’ asking me to set up a pin? Are these legitimate? Feel very unsafe to me
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Paul Tomlinson (@Tommo_Ov_Tarn) reported@O2 It’s been poor ever since I ported my number over to O2 I have made many calls to O2 and you are looking into it, but I am getting reports of not being able to message or call me and the data is sooo slow its painful
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Hannah Kennedy-Bardell 🏴🏳️🌈🏳️⚧️ (@HannahKBardell) reported@O2 We got there eventually, the staff in store and on the calls - particularly the insurance team - were excellent but I could see they were as frustrated as me. Excellent customer service, terrible systems!
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AndrewLi2000 (@AndrewLi2000) reported@O2 New online platform shared with Virgin is horrendous. Absolutely nothing wrong with the old set up, now its slow and full of glitches. Probably spent a fortune to make it worse as well.
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 Like I said I have made a formal complaint 02 directly. They have a set amount of time to respond before I take it to @Ofcom if you have call centers overseas make sure the we can understand them. Refusing the 14 day change of mind is illegal fortunately, this is gonna cost £££££
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Amy (@AmyB03238619) reported@O2 I've emailed a complaint to complaint review service a week ago, when will I recieve a response?.
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Rob (@Quantum_android) reported@O2 eSIM is easier? Plastic SIM - Take out of old phone and put in to new phone. eSIM - Search on how to transfer. Find nothing helpful. Speak to an adviser. eSIM will be ready within 24 hours. Old eSIM gets deactivated straight away leaving me with no network. Awesome.
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Dr Yasemin Allsop MBE (@yallsop) reported@G99____ @O2 No, the customer care told me they had a security breach effected many accounts. I asked why did they not inform us, she couldn't answer. Then, she said she unlocked it and I should be able to access it in 3 days. The whole thing doesn't make sense. And I phoned their number not a fake one :)
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PB1982 (@pb1982) reported@O2 Sent but not expecting any useful update or resolution. O2 customer service is a mess.