O2 outages and service status in Dunbar, Scotland

Problems in the last 24 hours in Dunbar, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dunbar, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hockey Malcontent (@EIHLMalcontent) reported 6 minutes ago

  Dear @O2, I think the Ombudsman needs to have a chat with you about your quality of service in comparison to your ever increasing charges. I’m horrified that I have to stay with you until next year! Worst service ever. No signal, ever. Utter disgrace.

• 
  Ian Court (@iancourt) reported 7 minutes ago

  @O2 @Joff_L Not convinced, O2, sorry. Uswitch SIM only deals used to be open to existing customers who were renewing at the end of their contracted period, but you stopped that last year. Why? The deals you offer existing customers aren’t great in comparison to the Uswitch offers. Fortunately for me, I managed to renew several of my O2 contracts via a Uswitch link the day before you pulled the plug. You’ve since had the nerve to hit us with a higher than advertised April price increase, in spite of Ofcom’s rules. When I’m next up for renewal, unless you can do me a really good deal that’s on par with the price comparison offers, I may very well take my business elsewhere, after 27 years of being a customer.

• 
  Rebecca Ashcroft (@Ash42055) reported 10 minutes ago

  @O2 I can’t believe I have spent over 2 hours in the last 3 days to customer service team to sort out my airtime plan for my new watch which was cancelled by an advisor by accident on Tuesday. Still no answers and still no airtime plan for my watch. Customer service is rubbish.

• 
  Random Bantem (@RBantem40390) reported 13 minutes ago

  @O2 hello are you have problems with charge to mobile billing? Mine has randomly stopped working

• 
  Random Bantem (@RBantem40390) reported 18 minutes ago

  @O2 hello are you have problems with charge to mobile billing? Mine has randomly stopped working

• 
  Krishan chavda (@ChavdaKrishan) reported 18 minutes ago

  @O2 over an hour on your dumb chat and the agent still hasnt got me through security. Talk about slow service! 1 reply every 12 or so mins what the point of having a online chat if its this slow? Im 1h 30mins in and still not help… where are you hiring these people?

• 
  The Tourette's in my head (@TouretteIn) reported 21 minutes ago

  @FHawksworth @O2 I know what you mean, these consultations can go either way, depending on who you get. And I have had weird issues with Vodafone and EE not connecting, no idea why, some calls go straight to voicemail despite the phone being charged and in range. Technology inconsistency sucks!

• 
  Chris Simpson (@Simmosworl) reported 22 minutes ago

  @O2 @darkclown He can't reply you melts he has no signal...

• 
  Jade North (@JadeNorth) reported 24 minutes ago

  @O2 I can never get through to speak to anyone online. My bill after this years increase (the highest of all phone companies) is ridiculous. I want to change to sim only or something cheaper, but I always get told that’s not an option I can only upgrade my phone. I don’t want to

• 
  Robert Corbishley (@robcorb) reported 25 minutes ago

  I have to say this: @O2 “customer service” is utter crap.