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O2 outages and service status in Dumfries, Scotland

Why is my O2 service not working?

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dumfries, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at O2

O2 is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Kentishred
    Brett (@Kentishred) reported

    @therealmissjo have them all in own town now. Problem is @o2 reception is bloody awful meaning you cannot access the app until you walk to a shop with wifi, running the risk of getting a ticket...

  • mel_carter8
    Melanie Carter (@mel_carter8) reported

    @Modaj1 @O2 @Ofcom Yes exactly the same here, very poor service from o2

  • princessmel_87
    𝕄 𝔼 𝕃 👑 (@princessmel_87) reported

    2hrs 20mins on @O2 live chat this morning just to change a sim plan!! Shocking! Wish I had the confidence to have rung instead. Took the person over 5+mins most times to reply to msgs. Never used to take more than half hr to live chat & swap plans 🙄

  • MrMPearson
    Mark Pearson (@MrMPearson) reported

    Anyone else having issues with @O2 ? I was out earlier, can text and call but no Internet access.

  • MattJames355
    Matthew James (@MattJames355) reported

    @O2 @virginmedia a customer of both of you but everytime I try and login to pay my O2 phone bill it takes me to a virgin sign in page which I do, it then sends a security link which I click and then it takes me back to the beginning where the whole thing starts again over! #help

  • DomingoAbu76205
    Abu Domingo (@DomingoAbu76205) reported

    Wow. @O2 is the shittiest internet provider in the ČR. Either this is a scam and they are stealing their customers money or those clowns are completely incompetent. Either way - Statlink incoming. **** this ****

  • _hupperts
    sandra voyter's girlfriend @ lff (@_hupperts) reported

    @O2 hi, I was on the phone with an advisor this AM for 25min and then got cut off, nothing is solved after days of trying to contact you and visiting a store even. AI assistant keeps telling me to use app when I can't log in. I need a data bolt on added and to log a complaint pls

  • Toonmode
    Carter (@Toonmode) reported

    @O2 hello, why is the hello fresh offer unavailable for me when I've never been a customer

  • djbuckz
    truthseeker (@djbuckz) reported

    So despite paying the £2 day roam fee to @ThreeUK they then charge me £40 for 14gb of data and think this is OK....time to move to @O2 or @EE i think #shameful #poor

  • Gritman54
    Melvin Jones (@Gritman54) reported

    @O2 still waiting on our fraud case….. twice promised of a call back within 48hrs, that’s been and gone. @O2 not essential for living. @O2 needed like a hole in the head. Appalling customer service.