O2 Outage Report in Dumfries, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Dumfries, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jules
(@julesw1lko) reported
Hey .@BBCWatchdog - you want to know why @O2 is so bad at dealing with complaints? Something you didn’t ask / say / consider… Their complaints are now dealt with by Capita aka Crapita. I have been tussling with this inability to process a direct debit for over 2 years.
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Isla Neslon
(@Islaneslon) reported
@O2 @simonsanders1 But you don’t resolve it! That is the issue. 4weeks later and no one has even looked at my fraud. Because I am not a customer no one cares. All you do is send threatening letters 😡😡
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Gary JJ Spate
(@GaryJJSpate) reported
@O2 From Saturday morning until Monday evening I had no calls or internet. Will I be compensated accordingly and have a 10% discount on my next bill as 3 days is 10% of the month without the service I paid for?
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Claire Hachem
(@ClaireHachem) reported
@O2 I don’t have a contract with you, been charged some stupid amount which damaged my credit score. Spent over a week calling and chasing and paid a bill that is a complete scam and my account still shows that I am in debt because of your fault in dealing with my issue!!!!
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Chris Turner #RejoinEU 🇪🇺🇬🇧🇪🇺 #3.5%
(@Vesparino) reported
@O2 Sorry we're currently investigating reports that a phone mast in this area isn't working. If you're experiencing a problem with service, try switching off your device and then switching it back on again. This means you might experience problems making calls, using the internet
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CommandaCoder
(@CommandaCoder) reported
@O2 I haven't received anything about when port happening. The port was done by customer services. I stressing out as I really need to retain my existing number as many accounts and contacts using it.
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CommandaCoder
(@CommandaCoder) reported
@O2 I never had a pac code. As part of the call he asked for the order number of the new account (the MS number). As I haven't received any text or email about the transfer I getting stressed out. I can't afford to lose my old number.
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Chris Turner #RejoinEU 🇪🇺🇬🇧🇪🇺 #3.5%
(@Vesparino) reported
@O2 Ok glad it's not national or more serious. Obviously spooked by international events and dodgy down detection map. Thanks.
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Crocidolite
(@Crocidolite11) reported
@O2 hi. I have a works business phone via o2 and I can’t get wifi calling. Is this something that can just be activated on the phone i have Samsung A12. Looked on the phone there is no option to switch it on, but says sign in to activate it. Does the employer need to ask?
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JDE
(@M25JDE) reported
@O2 still waiting we’ll over a week for your complaints team to get back to me, i still have yet again no service. Does anyone have an suggestions???