O2

O2 Outage Report in Dumfries, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Dumfries, Scotland 12/09/2025 13:40

December 09: Problems at O2

O2 is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • luvdabiebzxx JUSTICE THE ALBUM (@luvdabiebzxx) reported

    @O2 I’m having issues getting thru to customer services and need help with my account asap !

  • LeighCherieJon1 Leigh Cherie Jones (@LeighCherieJon1) reported

    @O2 It's on your website there's a mass down when I check sk58ht check the postcode. Seems to be a problem throughout UK

  • sterigby7 ste rigby (@sterigby7) reported

    Cannot wait to get off @O2 ........everywhere you go the internet is just awful. Completely done with them

  • GrumpyAtLife GrumpyAtLife (@GrumpyAtLife) reported

    @O2 @heartsfan1874 Exactly the same issue I'm having! No help what so ever from 02 after 3 days of trying. Virgin sorted their end out in 10mins via What's App Chat Bot!

  • generaldoh Amu (@generaldoh) reported

    @O2 you customer service is appalling and pathetic to say the least. 45 minutes waiting on a call to speak to someone. At one time I actually fell asleep and woke up to your music still playing in the background.

  • brient Brian Thomson (@brient) reported

    @O2 @virginmedia I have signed up for Volt, I have both O2 mobile and virgin media, my mobile has went through and update applied but when I put my wife’s mobile through it said that virgin isn’t available in my area?? Both mobiles and virgin media are under my name/address. Can someone help?

  • NathFerguson Nath (@NathFerguson) reported

    @O2 how do I go about putting in a complaint about your crap network fed up on constantly not being able to use my phone as your network is poor

  • KAJones94226663 KAJones (@KAJones94226663) reported

    @O2 Your service is poor. Two days waiting for a delivery that doesn’t come. Delivery driver doesn’t even ring the door bell. Phoned when I couldn’t answer it and pissed off. Too lazy to get out the van. Don’t worry, there’s plenty of other service providers.

  • kaeblackett Kirsty Blackett (@kaeblackett) reported

    @sarah_robbo @O2 It’s everywhere. It’s bad change networks.

  • DynamoMedinaFC MedinaFC (@DynamoMedinaFC) reported

    @O2 why is O2 robbing Pakistani customers who have limited knowledge of English by Asian call centre sellers ? This is exploration . I have a Asian lady here very worried & in tears @NottinghamLC she’s from Nottingham and had been fooled into a new iPhone can you help ?