O2 Outage Report in Dumfries, Scotland
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dumfries, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan
(@ryanyates1990) reported
@O2 I've since had 2 emails saying it should be fixed but still my Sim doesn't register with the network at all leaving me without service.
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Anna McClarnon
(@channelanna) reported
@O2 What fabulous service at the O2 shop in Eastleigh today, breath of fresh air from other stores I have been in recently. Not convinced I will stay with 02 due to 36 month contracts but the staff here have gone a long way to making me think twice about leaving. 👏👏👏
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Phil Stratford
(@philipstratford) reported
@O2 Please could you give me a number I can call to speak to customer services about something slightly more involved than your automated call handling system can manage? I've tried numerous ways to navigate the options but whatever I choose it just says "OK, bye!" and hangs up.
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Kiran
(@xKiranVx) reported
That awkward moment when your internet goes down during the middle of the day before a deadline, and your phone reception is so **** that you can’t even go on Twitter to blast them. @o2 @virginmedia 🙄🙄🙄🙄🙄
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London CFR
(@LondonCFR) reported
@virginmedia @O2 If you don't have both bills in same name you can't get Volt. Neither co. allows joint names. Bills out the same joint account, same address for over 20 years. VM expects us to cancel, send everything back & pay £35 to get new contract in my name so we can claim.
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Red
(@RedGujjar) reported
@uzzi0011 @EE @O2 I will have to switch to O2 with mediocre service provided by EE who claim to be UK’s number one network
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Leanne Davis
(@leannedavis77) reported
Absolutely disgraceful customer service from @O2, causing huge amounts of ongoing stress for months &every time they offer reassurance they will resolve the issue they created, they fail to do so. Unable to speak with a manager for months. One to avoid!
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Ghost
(@faulkner84) reported
@O2 why is it so difficult to pay off my device plan with? I've been on the phone for almost an hour, had difficulty getting through the automated system, spoke to someone, got transferred to another department, then I was hung up on. Not the best way to treat customers.
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a little sparro
(@a_little_sparro) reported
@virginmedia @O2 My broadband is down again @virginmedia . Second time this month. Always on a Monday, when I have to work online the most. I'd love to switch to Zen Broadband now but you're saying this constant loss of service is not reason enough to get out of the contract you locked me in!
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Me
(@brum1985) reported
@O2 I'm in the literal backwaters of Poland here and have full phone signal but passing Acocks Green or Five Ways? Nah...