O2

O2 Outage Report in Dumfries, Scotland

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Dumfries, Scotland 11/25/2025 12:35

November 25: Problems at O2

O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • j_abbott112 J. Abbott (@j_abbott112) reported

    @O2 @O2 You already know what you have done, There is no escaping the defrauding charges, because someone once an early termination fee for £100 Cell Phone, And £21 a month bill. Your in trouble.

  • fazer_rider Roger Holden (@fazer_rider) reported

    @O2 just switched to O2. Sent pac code 5 days ago and number still not transferred. Can't get any help. Your phone system just says goodbye and hangs up. Not impressed.

  • Andy6times Andy G (@Andy6times) reported

    Fix your online recycle process please @O2 Not letting me select post or quicker freepost label options so cant complete the request

  • jammie82uk jim (@jammie82uk) reported

    @O2 Hi, I’m a new customer transferring over from Vodafone, I put in my pac-code when I placed the order last week I have the new O2 SIM card but haven’t had any information on when the number is going to switch over from Vodafone to O2

  • Gotfaceforradio Jake Katborg (@Gotfaceforradio) reported

    @O2 Hi. Could you please tell me how to cancel my Disney+ subscription? It's impossible to find where on the O2 app. Thanks.

  • Frugal_ways Deano... (@Frugal_ways) reported

    @O2 Please see your messages regarding your disgraceful behaviour in regard to removing money from our account without any authorisation or notification. If this is how you treat customers then trading standards needs to be made aware. Absolute shambles is no excuse #o2

  • WolfandRaven3 Becky Finch 💙 (@WolfandRaven3) reported

    @O2 Hey O2, I've been trying to contact your customer support team. I'm having issues with my MMS, every time I try to send one it won't go through and I get a message saying "MMS not supported by network". My MMS was working fine up until today. Thank you.

  • dave126374 David (@dave126374) reported

    @O2 live chat not working? On the app? You have blocked my sim.. Please PM me now so we can get this fixed! As i need my phone to be working ASAP as i use it for work!!!

  • iamwillryder Will Ryder (@iamwillryder) reported

    @undeadbydawn @O2 Unlike my issue where they've debited my account but not provided me with a bill. Then said wait 14 days for bill. Then after 14 days said wait another 14 days. Why on earth can't your final @O2 bill be digitally delivered like all your other bills?

  • HenryRoseLee Inter-Generational Diversity 🌟 Henry Rose Lee 🌟 (@HenryRoseLee) reported

    @O2 When I try to login to my account, I get a 'This site can’t be reached message', even though I'm using the correct username and password.