O2 outages and service status in Dumfries, Scotland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Dumfries, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dumfries, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dumfries, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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mo (@slomoassassin) reported@O2 maybe you should hire more staff that can answer the phones for customer service
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Deano (@ScottishGamer74) reported@jonoakden @O2 Cancel while you get the chance. The worst signal I've had on a mobile.
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Paul Rawlings (@ThePaulRawlings) reported@TakeThatClouds @O2 Exactly the same issue with EE in the past - I was atempting to switch from physical SIM to eSIM. Process got stuck in the middle, so neither SIM was working. Call up, explain, ask for replacement SIM - Nope, not without a working phone. Had to go into the local EE store. Even there I had to go with ID, which was uploaded on an app, along side me taking a "selfie" even though I'm stood there in the store!
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Terry (@tgloughnane) reported@O2 Unfortunately it’s everywhere. No particular ‘bad spots’ luckily if I’m with my wife I can hit spot off her EE network, but I really shouldn’t have to. I simply canny put up with it much longer.
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Sarah H (@SarahWM45) reported@O2 absolute joke. Stringing me along, promising to call. Two weeks later. No call. Apparently that’s my fault, they were waiting on me. (They’re not). They are unable to answer a simple question. Customer service v stressful to deal with. @MartinSLewis
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david taylor (@dt297) reported@Jenny_1884 I don’t need to turn alerts off. I’m on @O2, so I never have a bloody signal!🤬
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Mark Blackmore (@megatronman) reported@O2 I've been waiting for a replacement refurbished iPhone 16e since 10 July. Your agent says a complaint was raised 25 July, but I was never notified. If the exact model is unavailable, why not offer an alternative?
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jodie ꕤ TOMORROW (@imperfectforagb) reportedhas anyone been able to click and collect their merch at the venue? the @O2 app doesn't let me sign in with my axs account anymore when it used to work before...
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Andy Sherratt (@andyps1275) reported@Osprey0 @O2 Used to be that Virgin were the go-to for being the customer champion, since they merged with O2 that isn't the case. Puts me off moving home internet to them.
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Arsènism (@arsenism123) reported@TakeThatClouds @O2 Google did a similar stunt recently: My phone is missing, and I need to use "Find my device" in another device. I have provided my email id and password. Only way they will allow me login to the phone is via - A notification, or SMS, call, email(can't login) to the missing phone.