O2

O2 Outage Report in Dumfries, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dumfries and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Dumfries, Scotland 11/20/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • hailhail77 Marty (@hailhail77) reported

    @O2 Can someone reply to me regarding an issue with customer service! I have DM’d you hours ago but received no response. 1 hour on hold only for the operator to cut me off

  • Big_Preesh Martin Prickett (@Big_Preesh) reported

    @O2 unbelievable poor service. Mis sold a plan on Wednesday, thought I’d cancelled the plan on Wednesday (that’s what the chap on the phone said) then get a bill for the new product I didn’t want. Was HUNG UP on today after a 30min wait. Customer service call me ASAP

  • SallyPepper01 Sally Robinson (@SallyPepper01) reported

    I have been held in a queue for 20mins @O2 and then the call operator went to answer the call and cut me off. I would hope your customer service is courteous enough to call me back now!! 😡

  • shelley_moyes shelley moyes (@shelley_moyes) reported

    @O2 the network seems to have been down since lunchtime in the CO2 area any ideas when it will be back up and running?

  • jimmydoyle69 Jimmy Doyle (@jimmydoyle69) reported

    @O2 can you get the signal sorted in DD4 8JL area fell like I am just giving money for nothing

  • kaz_ess Karen Soutar (Kaz Ess) (@kaz_ess) reported

    @O2 Hey O2 why have we not had an update on a data problem we reported in mid-December? Initial contact from O2 was good but since then we have heard nothing. We have no idea if the problem is fixed or not. Very disappointed.

  • Palmadoodle Beatrice (@Palmadoodle) reported

    I didn't realise that transferring my number to a new account would mean that all my saved voicemails would be lost. There are people whose voices I will never hear again and I am devastated. cc: @O2

  • bowser_jnr muzz ☨ (@bowser_jnr) reported

    @O2 help please.

  • BackwardsMac Cameron (@BackwardsMac) reported

    @O2 my sim is not receiving text messages and I am trying to get a Pac Code, I have been for 2 weeks. Nobody over the phone is helping me. I am self employed and have list a LOT of business whilst waiting for this to be resolved. I NEED my pac code today, PLEASE HELP!

  • EllenParker6 Ellen Parker 💙💙💙 (@EllenParker6) reported

    @O2 we had the 6 months of @disneyplus off you and want to cancel before the subscription is paid for but cannot find how to cancel it. Can you help