O2 outages and service status in Dumfries, Scotland
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Dumfries, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Dumfries, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dumfries, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Royle (@mark_royle) reportedDear @O2 I have now been without mobile broadband which is my internet connection for over a month now. I have contacted customer service 4 times, each time I have been promised that the problem is fixed #o2 #o2failing #O2nocustomerservice
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Dee Brown (@DeeBrow47820756) reported@O2 @AlanRob68902430 The merger combined O2's mobile network with Virgin Media's broadband business to create a major integrated communications provider in the UK." Must be nice to.earn so much from pensioners. £60 a month for a 2 year old phone.
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Laura (@FairyCake1983) reported@O2 hi again @o2, does anyone actually answer your DM’s please? Been waiting since Monday for Kerrie from resolutions to call me back as promised, can someone call me in her absence to actually resolve my ongoing issue - now over 3 months after raising it?
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Underwater (@McWonder_Me) reported@O2 2/2 online customer service is just a chat bot that can't send me to any humans so it just refers me to the MyO2 app, which would be great if IF I STILL HAD ACCESS TO IT!!!!!!!!!
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Jason Brown (@JasonB2582) reported@O2 can't get onto the app. Finger print and pin not working.
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Lilith Tuylor (@lilith15016) reported@O2 O2 make it almost impossible to access the site. Poor signal, no customer care, and customers are tolerated, not welcome.
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Andrew Walker (@filmAlive) reported@O2 got a new Pay as you go SIM card. It's not expired and my phone shows a signal, but when I register the number so I can then top up etc the verification codes aren't coming through. Any advise?
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✨Hey_Jude ⫩✨ (@Hey_Judexx) reported@nikkiwba @O2 I’ve had a problem with them since January. been a customer for ?30? Years. Ordered new phone in Jan. not delivered. They’re charging me for it. Every time I phone I have to go through the whole story. many phone calls. One was 2 hrs and a couple of others for a hour or more
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 Over the email a complaint and I'm still waiting @Ofcom Will be contacted ****
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🇬🇧 Andy🇬🇧 (@4peterborough) reportedThe service I've received from @O2 absolutely disgusting trying to sort an issue and speaking to someone it was very difficult to understand which makes it more frustrating one that talk too fast with a heavy accent.