O2 outages and service status in Dumfries, Scotland

Problems in the last 24 hours in Dumfries, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Dumfries, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dumfries, Scotland

The most recent O2 outage reports came from the following cities: Dumfries.

City	Problem Type	Report Time
Dumfries	Internet	2 months ago

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PUNK SQUAD (@PUNKSQUADcom) reported 6 minutes ago

  @kokeshimum @O2 Left them for Smarty earlier in year. Bill went from £24 and shite service to £8 20 Years A Customer and nothing from them.

• 
  The Music Man (@DavidJa51216245) reported 6 minutes ago

  @Char_Tutton @AmazonUK Yes I can. @O2 They left me without a working phone for 2 months. Even sent my broken phone to their repair centre and it came back still broken. Cancelled my direct debit mid contract and they sent debt collectors after me. I still didnt pay them

• 
  Minnie (@xxxxminniex) reported 7 minutes ago

  @Christo44671940 @O2 Thank you, O2 did they put a £5 cap on but it still continued to charge lots over this. Not sure how or why but it’s bad because they told her it was her sending picture messages off the WiFi and didn’t tell her it’s a scam. They even have an link to check premium numbers on the bill so I’m almost positive the call handlers knew it wasn’t my mum doing this herself and it says received texts and not ones she had sent!

• 
  Ryan (@TintinPriv) reported 8 minutes ago

  @kokeshimum @O2 @O2 exactly the same with me currently in El Campello, fantastic 5g signal in the hills yet in Norwich my phone has “2 bars 5G” and I can’t load nothing

• 
  Ian (@ezzeeegooner) reported 9 minutes ago

  @O2 I am getting sick and tired of people saying they’re from O2 calling me, not one of them sounds “English” or calling from “England” yet someone has given them my number I haven’t been an O2 customer for years yet they seem to know I used to be a customer Stop selling data on

• 
  Mr A (@AberdeenVeteran) reported 11 minutes ago

  @kokeshimum @O2 I was visiting family in Warrington (pop 216,705) last week . O2 coverage so poor and in the spots of 5G near to the M62 motorway hotel I was staying , the data speed of 5G was 7.8 mb/s when I tested it.

• 
  RICKY (@Rickyroaster1) reported 14 minutes ago

  Today I received a txt stating my rolling plan had been cancelled and I was put on a PAYG tariff.This is so unprofessional, to change a customers plan without basic communication on WHY?if a card expires O2 should tell customer not change tariff, WTF O2 @O2

• 
  Padge (@fishboygtfc) reported 19 minutes ago

  @BennyBlanco22 @O2 @Apple Yep, I had a 5g signal but nothing loading up. Spoke to mates and they said the same. Had it for years, don’t know why I tolerated it. Entire villages I visited with work blacked out. So much better with ID/3.

• 
  Victoria Hamilton (@VictoriaMh) reported 20 minutes ago

  Hi @O2, I’ve been a customer for over 20 years and I’m trying to do something as simple as upgrade my phone. Today I’ve experienced doc upload, payment, app login, chat, form failures, spent 60 minutes on hold today and still no resolution. Awful customer service. Unacceptable!

• 
  grace (@itsnotgracelolz) reported 20 minutes ago

  Hi @O2, I am on PAYG and topped up. Why am I getting an error when trying to log in to Priority followed by a text message telling me to top up to continue enjoying Priority? I have money in my balance & I have tried deleting the app and reinstalling it. Please help!