O2 outages and service status in Buckie, Scotland
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- O2 generated 0 outage signals in the last 24 hours around Buckie, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Buckie, Scotland
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Buckie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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marny (@mrmarny) reported@O2 I can call, receive calls, text but cannot get texts. Support told me to get a new SIM, ordered on 22/5 nothing arrived, today told to wait till third week of June. Zero urgency or escalation, no complaint route, I am frustrated!!!
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alaw mot (@SimonTa44447286) reported@O2 8 letters all the same telling me about my complaint .that never mentioned the origonal complaint arrived all at once .you must spend a fortune on ink and paper
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Jasmine Chandler (@JasmineRisely) reported@O2 over the last couple of weeks I’m having signal issues around my house/village. Is there someway to check if there are on going works/issues?
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chris (@chrishughesuk) reported@O2 got my son an Apple Watch as a gift and customer services say you won’t enable an airtime sim as it wasn’t purchased from o2. Is this right??
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BROMAR (@21BROMAR) reported@O2 biggest waste of time you guys are - your complaints team are terrible you’ve made so many mistakes - misinformed me on my insurance - anyone with o2 ask them to check t&c’s guarantee they don’t actually know about their services - btw I’m an ex employee of @O2
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John Kirby (@csljohnkirby) reportedWhy does @O2 make it so hard to be a good customer? Yesterday, due to terrible service, and for them going to my bank for a DD I did not owe, I received compensation of £50. Today, they threatened to cut my services and report me to Debt Collection Agencies. They sent me SMS and an email, yet apparently, the £30 compensation they offered today, I can not have because I had the maximum compensation yesterday for another matter.
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Mimi Farid (@MimiFarid) reported@O2 I’m absolutely getting fed up with the new app, every time, I tried to use it keeps opening website for virgin media. Sends you an email, and, you’ve to click on it. Other companies aren’t like that. The previous version was absolutely amazing. Fix it immediately!
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MR_TRAVIS (@Travis_techz) reported@me_marifi @virginmedia @O2 Send me a DM for help
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Tom Morgan (@TomMorgan83) reported@O2 @O2 - absolute disgrace of a company and don’t expect any help from their customer services team. Manger refusing to refund or give their names to be held to account having made a total mess of our order and then expect to spend days on the phone trying to sort. Buyer beware
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marny (@mrmarny) reported@O2 Hi, I have been a customer of o2 for 23 years, I have two numbers with you, I have been trying to resolve the problem for the last 3 weeks and cannot get through the first line of customer service, it is always wait more, someone will call you, an option to escalate?