O2

O2 Outage Report in Alnwick, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alnwick, Northumberland, England 02/19/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GrantShipway Grant Shipway (@GrantShipway) reported

    @O2 how do I escalate a complaint?

  • elliot_nik Nik Elliot (@elliot_nik) reported

    @OctopusEnergy Smart Meter in and connected to WAN! Thanks to Iain our installer, we are not easy to get to! He found us and got us hooked to really poor WAN, come on @O2 sort the 4G out here!

  • MaRaineyBlues jojo (@MaRaineyBlues) reported

    @O2 hello, l’ve not had any 4G service for a while because of an O2 network issue. How do I apply for compensation please/reduction in my bill? Thanks

  • WrightDpw David Wright (@WrightDpw) reported

    @O2 @Indiechix Standard response that was given 4 days ago ! And still counting, time to leave o2, poor customer service.

  • apuleius Joanna Atkin (@apuleius) reported

    @O2 Can’t add Disney plus sent the text go to O2 online and get an error ? Help

  • kellymarie6262 Kelly Tobin (@kellymarie6262) reported

    @JasonPh08704902 @O2 The customer service on this issue has been appalling! The link hasn’t worked at all since they sent out emails offering Disney+ as a free extra. Keep changing the reasons why it’s not working and just tell people to keep trying. Why not give people a timeframe??

  • kendie Kendie (@kendie) reported

    @O2 you text to offer me Disney+ Extra I've text back and got a further text to say it will be added to my account within 24 hours and you would text and let me know. I've done this twice and neither time have I received the final text and I don't have access. Is there an issue ?

  • JamesRoberts330 🅹🅰🅼🅴🆂 🆁🅾🅱🅴🆁🆃🆂 (@JamesRoberts330) reported

    Hey @O2 need some help with activating an Extra please. On both the website and MyO2 app I’m getting a Error 404 page when I click Activate. Thanks. James 👍

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported

    @MaRaineyBlues @O2 Go on live chat or ring up and they’ll offer you compensation. Yes they can’t guarantee a fault free service however you are eligible for compensation if you’ve had no service or a degraded service due to a network issue. I know this as customer service… (1/2)

  • CarlSta14167171 Carl Stafford (@CarlSta14167171) reported

    @O2 one hour and 15 mins on hold waiting for a resolution to weather or not my son will have his new phone for christmas day this is so wrong.