O2

O2 Outage Report in Alnwick, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alnwick, Northumberland, England 01/21/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SeanMcn99075899 Sean Mcnally (@SeanMcn99075899) reported

    @O2 Poor signal ever since I started my contract, explanation mark on the 4g/5g symbol

  • Niaa_x ‏❥ (@Niaa_x) reported

    i have to say — @ThreeUK network internationally give me no issues with DATA. but my @O2 line? i’m absolutely hating the experience. 😭

  • curiouszhi Zhi Ling Lee (@curiouszhi) reported

    @O2 Hi - longtime customer here. I've been on hold for 30 mins trying to speak to someone about my tariff. Do I need to say I'm leaving O2 for someone to pick up the phone faster?

  • curiouszhi Zhi Ling Lee (@curiouszhi) reported

    @O2 @O2 Someone picked up after 35 mins, who then put me on hold again to transfer me to the Customer Retention Department... Is there a direct number for this department please as I can't stay on hold all morning? Thanks.

  • porrig Mike (@porrig) reported

    @O2 trying to port my number to you from Vodafone. First I filled in the online form, but got a text saying "O2: Sorry, we are unable to process your port in request". Called customer services, they took all my details, now got the same text again. Do you know what's going wrong?

  • HardwickSamuel Sam Hardwick (@HardwickSamuel) reported

    @O2 it’s been three days with no service now what are you playing at

  • bigstusims Stuart Sims (@bigstusims) reported

    @O2 Thanks for coming back to me, you guys sorted the issue yesterday and it was back up and running again after about 3 hours

  • brookew89 Brooke (@brookew89) reported

    @O2 my order placed on Tuesday which was next day delivery hasn’t arrived, Royal Mail say the tracking number doesn’t exist and I can’t find an answer on the FAQs or a number to call, could someone help me please? 🙏

  • silentpen Ivy • 💙 🌹 (@silentpen) reported

    @O2 I was charged £24.39 in March - April for “things you bought” at £9.16 that I NEVER bought.

  • jonandmarkuk Jonathan Phillips (@jonandmarkuk) reported

    @O2 is it normal for people on the website chat to simply disconnect from the chat when asked to simply clarify what I get as a VM customer. Seemed he wanted to just push a sale and didn't want to answer simple questions. Very rude and unhelpful.