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O2

O2 Outage Report in Alnwick, Northumberland, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • moaningminnie58
    loo58 (@moaningminnie58) reported

    @O2 looking to upgrade phone O2 customer for 10 LOYAL years,, but been hanging on 20 mins so far?? DO YOU WANT MY BUSINESS?

  • lennylenny99
    lenny leonard (@lennylenny99) reported

    @O2 No my area apparently does not have it, but I've never had it, I'm on the rd all day everyday, so surley I should of had it at some point, I've never had 5g ever

  • GeorgewRogers
    George Rogers (@GeorgewRogers) reported

    @O2 why does my phone never ring? Just comes up with a missed call? I’ve got full signal and it never seems to ring?! Don’t even get me started on WiFi calls either. Absolute tosh.

  • hayleyw1985
    hayley westron (@hayleyw1985) reported

    @O2 Hi yes the phones were sent to the recycling team, they paid me for the phones, which have now been all paid up. Called customer service and they have no idea what they are doing!

  • lovelylovelynx
    Lovelyn 🧜🏽‍♀️💎 (@lovelylovelynx) reported

    Wtf is wrong with my @O2 why am I only getting messages now from days ago and my signal keeps going??

  • pompeyfc11
    Peter M (@pompeyfc11) reported

    @O2 can someone help me with a copy of my bill. The shops are to busy and the online people keep saying their too busy??

  • BANGWOOL_PD
    ᴮᴱ sinéad ⁷ 💜 // arsd 📌 (@BANGWOOL_PD) reported

    @O2 please check the DMs - I need help

  • ralphaverbuch
    ralphaverbuch (@ralphaverbuch) reported

    @O2 Normally rock-solid indoor/outdoor coverage for EH34 5DA has died today for me and seemingly lots of others. #Problem?

  • martin_1983
    Martin McCann (@martin_1983) reported

    @O2 I’m being refused a mortgage because of a ‘defaulted’ account on my credit file. It was an error caused directly by O2 in 2015. Unknown to me as O2 never contacted me. O2 admitted fault but haven’t authorised the correction to my Experian credit file.

  • brucehalling
    Bruce Halling (@brucehalling) reported

    @O2 Hi, had a text this morning that my tariff has been changed which I didnt request. And I'm locked out the app as well having just reset my password. Help!