O2

O2 Outage Report in Alnwick, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alnwick, Northumberland, England 11/22/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsTelJones Tracy Jones (@MrsTelJones) reported

    Advice please! Been with @O2 for years. We are paying £25 for 5GB of data/mth, on top of our phone purchase amount. As a new customer we could get 150gb for about the same, they won’t budge or even give us a bit more data, no loyalty. Plan to pay the phone off and change..1/2

  • l177177 L177177 (@l177177) reported

    @andrejpwalker @O2 It should be law that every head of customer services has separate queues at every business and made to wait for two hours at least. “Here for dinner. Over there in the two hour queue. Come to see the concert? Over there mate.”

  • Erdbeeresserin Anja S (@Erdbeeresserin) reported

    @O2 twice I sent a complaint now, twice I was contacted to provide more detail. Twice I replied with more details immediately. Twice my follow up email was ignored. Starting to feel you do not want any new customers?

  • badgamermatt BadGamerMatt (@badgamermatt) reported

    Tried to see if it would rectify itself, but had enough end of May 22. Contacted @O2 who sent a new sim out to see if that solved it - it didn't. I was then told to go instore where someone would be able to help further.

  • badgamermatt BadGamerMatt (@badgamermatt) reported

    I took time off work yesterday to get to a store, just to be told they couldn't help because I'd bought the phone online, to go back to @O2 and request a booster. @O2 have now come back saying they don't offer boosters unless it's a business contract. So now I'm stuck.

  • ElysiaHF Elysia Hayman-Finch (@ElysiaHF) reported

    @O2 Your Priority app doesn’t seem to be working today! Is anyone else having issues? No free Greggs for me today. Its telling me to log in which I go to do then just goes back to the video and tells me to log in again. I’ve deleted the app and reinstalled…same thing happened.

  • LindaHaynes7 Linda Haynes (@LindaHaynes7) reported

    @O2 I can’t log in or register on O2 app as it says account not activated, but I’ve been using the sim for a few weeks now? Help

  • sroles81 Steve Roles (@sroles81) reported

    @O2 Yes, it appears to be fixed now. Thanks. Never had a problem before so I weren't too annoyed, though I missed my free bacon roll from Greggs, lol

  • Danny51ngh Danny Singh (@Danny51ngh) reported

    Just had a call from @O2 claiming that they would give me 30% off my next bill for the network problems. Is this genuine?

  • _lauratweets Laura 🌷 (@_lauratweets) reported

    @O2 why is it so hard to contact customer services on your website? 😡All I want to do is change my Direct debit date!