O2 Outage Report in Alnwick, Northumberland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Alnwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chez
(@Chez31944239) reported
@O2 Maybe some customer service training is required for most your employees, especially the downright rude South African department I was transferred too who were downright rude and basically called me a liar before hanging up on me
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Robin of sorts
(@RobinTheTwit) reported
@JudgeDewie @O2 I hope some senior management is reading this thread and realising how awful the company they work for is being. Maybe someone in their public relations dept should be made aware…
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Kerry Eastman
(@KerryEastman26) reported
@O2 extremely unsatisfied with the level of customer service this morning. I spoke to an advisor to apply a discount code which was provided by O2 (13 digits) and was told “don’t know where you got that from they should be 5 digits” - your website, that’s where! #mostunhelpful
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Steve Davis
(@the1275GT) reported
@tescomobile @O2 How the heck is your service still down in the UB4 area? My elderly Mother-in-law is without her mobile phone since Monday 10th May. It's 2021 not 1990 #poorservice #nosignal
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Alex
(@JudgeDewie) reported
@RobinTheTwit @O2 I reply again to say they are now breaking the law because you legally MUST tell a customer “your statutory rights are not affected” because the law overrides any contract and they still don’t get it and tell me I’m not entitled. I’ve saved the correspondence to report it.
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John Hall
(@jackalspaceship) reported
@O2 your mobile phone network in the southwest is hopeless. Fishponds in Bristol no signal to speak of. Anywhere around wotton under edge no signal. Really please invest more in your network otherwise I am off
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Xarius Austin
(@XariusAustin) reported
@O2 Is your network down? Haven't been able to get any signal at all for a while...
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Amie
(@AmieStocks_) reported
@O2 please advise how I pay off my device balance. My o2 app says to contact 202 but 202 automated service doesn’t recognise device bill only airtime Bill- is there a direct number I can phone to pay off!
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D 🔮 R A
(@doraxclemo) reported
@O2 i was TRYING to pay up but the automated service is a joke. it kept hanging up on me. i FINALLY managed to get through to a real person and sort it out but it shouldn’t be so hard
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brock
(@TravelBadger1) reported
@metpoliceuk +44 7423 704264 sending scam phishing texts with poor grammar !!! Then demanding money to redeliver. “Hermes:We wasn't able to deliver your parcel on 14/05/21. To reschedule redelivery follow the steps on our secure link: “ ( removed) @Hermesparcels reported to @O2