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O2

O2 outages and service status in Alnwick, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Alnwick, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • missingSanremo
    mi manca Sanremo 🎶 (@missingSanremo) reported

    @O2 If anyone is wondering, they make you send a bunch of details and then never bother responding

  • neilpop
    Neil Playle (@neilpop) reported

    @O2 @O2 I’d love an update on the three phones I ordered yesterday that I was told would be delivered today… tried phoning the store, your support staff tried phoning the store… and the store did not answer at all! Now “hoping” they’ll be here tomorrow, or at least an update, thank

  • BMcFarlaneUK
    Brandon McFarlane (@BMcFarlaneUK) reported

    Just completed my first test on the Buffering Britain app. Not surprised to get a result of "no usable signal" in my house in Preston on @O2.

  • Scott1250973265
    NorthBankScott (@Scott1250973265) reported

    @O2 is it common practice for your advisors to place you on mute Everytime you speak or just the last 4 people I’ve spoken to? Terrible service!!!!

  • GunnerScott86
    NorthBankScott (@GunnerScott86) reported

    @O2 Oh no this was different. Everytime I spoke he put me on mute. When I asked him to relay what I had said he couldn’t tell me. He was putting me on mute and not listening. Your entire service has been absolutely shocking since the merge with Virgin. Can’t even get signal

  • themoogler
    Mitul Chauhan (@themoogler) reported

    @O2 Thank you for getting back to me. After nearly a week of trying (and failing) to get anywhere she eventually managed to buy a new phone in an O2 store and have her cards unblocked. All very stressful and unnecessary so she will make an official complaint when she has time!

  • NRose_N5
    N Rose (@NRose_N5) reported

    @O2 your service is terribly poor and slow nowadays, & the amount of same complaints I’m seeing about you is quite shocking!

  • BARBZHEALTHCARE
    Barbz Health Careᴺᴹ (@BARBZHEALTHCARE) reported

    @O2 Can someone from the UK customer services team please reach out to me. I’m tired. I’ve called yourselves a minimum of 20 times in the past 7 days and no one has been of any help at all. Full of lies.

  • Moltom4
    Moltom (@Moltom4) reported

    @O2 what is wrong with you retards, I'm on hold 1hr 15mins. is this how you treat your customers? disgusting.

  • timalongtom
    Tom Allen (@timalongtom) reported

    @O2 I need urgent help from a senior advisor to recover a quarantined phone number. Your DMs are currently blocked and my messages are failing to send. Please follow me or send me a DM link so I can share my details securely