O2 outages and service status in Alnwick, England

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eileen Manson (@MansonEileen1) reported 3 minutes ago

  Anyone else who uses @O2 having problems buying extra data?

• 
  Benjamin Webster (@benjaminlfc) reported 3 minutes ago

  @O2 @JustinDiamond16 Many, many people have reported this just on X alone, I have reported it via Customer Service and they’ve opened a ticket and nothing has been done (no surprises there). This has been going on for months and months, if you do manage to get to the section where it asks for your card details choosing the Apple Pay option just spins and spins and then says Apple Pay isn’t available, if you manually enter card details 9 times out of 10 the payment fails. Turn to the IVR system over the phone and payments are successful, a payment reference is read out by the automated system at the speed of light therefore you have absolutely no time to write it down and then said payment just doesn’t reflect on the account. Why you messed around with the billing system I’ll never know, 18 years this year I’ll have been an O2 customer and the previous system was perfectly fine, have you never heard of the phrase “IF IT AIN’T BROKE DON’T FIX IT”?

• 
  Germander Speedwell (@selfheal) reported 4 minutes ago

  @Chuffin_ell @O2 ...to afford the combined cost of the handset and the line rental for a large download limit, but with their help I could and amazingly they as a branch have repeated this same discount every time I have returned to upgrade my phone since. A small act of charity on their part...

• 
  Shaun 🏈⚾🇬🇧 (@UKMets_Giants) reported 7 minutes ago

  @O2 been trying to pay my bill for 3 days now and the app or website won’t load. Keep getting texts and emails demanding payment but I physically can’t pay it. Chat never loads on the app either. Can you help?

• 
  ⸝⸝ ꒰ minty 🍡 ⁞ ˎˊ˗ (@chocominteo_) reported 10 minutes ago

  @yoizkkura @O2 Oh no you’re so fine don’t feel stupid, presale are genuinely SO stressful. You should have presale for tomorrow so don’t stress. Good luck 🤍

• 
  Pep M ⭐⭐ (@cfcpep) reported 15 minutes ago

  @O2 How do I purchase a phone without taking out a new plane with airtime (I'm an existing customer with 6 months left on contract)

• 
  Kieren Bushnell (@kbushnell1975) reported 17 minutes ago

  @O2 You are an absolute disgrace of a company. You have lost a long and supposedly valued customer. I am calling you out for what you are, a shoddy, scam organisation. Utterly disgraceful bunch of charlatans.

• 
  amy simpson (@amy_jo_23) reported 18 minutes ago

  @1stSimona @O2 I’ve had the same problem and my signal is awful since they’ve merged aswell

• 
  han ⎕ (@streamingmatty) reported 20 minutes ago

  @O2 your service never works your date never works your phone lines never work your own website never works are you alright

• 
  judith (@judith95656634) reported 21 minutes ago

  @arokorol @O2 Force your device onto an Israeli network. “Palestine” does not have agreements with most networks, and the cost per minute/byte is higher than on a cruise ship!!!!