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O2

O2 Outage Report in Alnwick, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bobbrear
    Bob Brear (@bobbrear) reported

    @DPDgroup_news I was in when delivery person came to drop off my new @O2 iphone and they didn't ring the bell or knock. Having to wait until Tuesday for my new iphone is not on. Also customer service has ended live chat several times after waiting ages to connect.

  • AndyMackay_
    Andy Mackay (@AndyMackay_) reported from Exeter District, England

    .@tescomobile you guys run off the @O2 network right?

  • jharris4013
    James HarrisTHFC (@jharris4013) reported

    @O2 Do I enter postcodes for all locations as it’s poor everywhere!!!! Why don’t @o2 just confess that they no longer have the amount of coverage they use to!!

  • CHazelgrove
    Claire Hazelgrove (@CHazelgrove) reported

    Brilliant customer service from @O2 today - speedily tried to intercept an item briefly out for delivery in the wrong part of the country, succeeded(!), and proactively suggested a deal to lower my bill each month 👏

  • Charlie_Taylor1
    Charlie Taylor (@Charlie_Taylor1) reported

    @O2 trying to book my free cinema ticket and it says not is not valid. Husband having same problem.

  • joelipo
    Joseph Lipson (@joelipo) reported

    @O2 Did you have customer service back then?

  • AbbieWiddowson1
    Abbie Widdowson (@AbbieWiddowson1) reported

    @O2 customer service needs to improve. I’ve been told 2 days in a row I will receive a phone call in 24 hours and now being advised I now have to wait 48 hours for another call back which I probably also won’t receive. Please do better

  • j1corange
    @j1corange (@j1corange) reported

    @O2 I have a iPhone mini 12, I had “live web chat” and they removed and redeployed an add on to allow uk tariffs in Europe-which fixed my issues

  • philhellary
    Phil Hellary (@philhellary) reported

    Wait, so not only does @O2 not support eSim Quick Transfer, they’ve also run out of ‘stock’ of eSims because they only do physical printed versions. Maybe someone should tell them what the ‘e’ is supposed to stand for in eSim. Would providing an esim pack via pdf be that hard?

  • sarahivell
    Sarah Ivell (@sarahivell) reported

    @O2 Hi, How do I cancel an airtime tariff please? My airtime and device plan should be unlinked now and I don’t use the airtime at all as it’s for my iPad