O2

O2 Outage Report in Alnwick, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alnwick, Northumberland, England 03/01/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • tracy97515832 tracy (@tracy97515832) reported

    @O2 why can't I get on the app or website to pay my bill? Nobody available on customer services! The online chat is like talking to a robot! Prescript answers! When is your online facilities working?

  • martin_youldon Martin Youldon (@martin_youldon) reported

    @neilmj1984 @O2 Don’t bother paying!!! Even if you do they restrict your service & just say it’ll be be back when it’s back with no timescales!!!

  • jakeleopold Jake March-Jones (@jakeleopold) reported

    @O2 @virginmedia hello… have just got a o2 sim as part of my virgin package. Had an issue setting the o2 sim up because I’m an existing o2 customer so had to set sim up separately. Sim came on Saturday and the number that virgin said they’d done, hasn’t been done. Now every time

  • Shane7864 Shane786 (@Shane7864) reported

    @O2 could you kindly advise how I can escalate a formal complaint about the service I received. I was frustrated from the lack of service over the phone. I feel somewhat traumatised from the verbal abuse received from staff in your Ealing Broadway store this evening.

  • Bentley1uk Chris Hughes (@Bentley1uk) reported

    Need to swap my sim but @o2 app and website been down for hours. Is there anyway I can do this without the app and no way to text?

  • smalltimedread 𝙲𝚑𝚊𝚛𝚕𝚘𝚝𝚝𝚎 (@smalltimedread) reported

    @BBCWatchdog Any help? Ordered S22 Feb14 & whilst now told the phone is finally in stock, am also told the offers promised with the deal cannot be fulfilled as past the expiry date, despite me chasing the phone for almost 3mths!a £250+ loss for me! Breach of contract? @O2

  • Tamus1314 Thomas Allan (@Tamus1314) reported

    @O2 any chance someone can actually reply?! My entire service has been cut off for no reason whatsoever!

  • kells__xx Kelly Hayes♡ (@kells__xx) reported

    @O2 I need to make an o2 account but the website keeps saying the page is down. Any idea what I can do?

  • Wombletom Tommy (@Wombletom) reported

    @O2 hey there. Been restarting my phone every couple of hours following a driving m swap. Guess what? Still no signal, over 3 days now. 2 calls to customer services and nothing has been resolved.

  • Shane7864 Shane786 (@Shane7864) reported

    @O2 when will this be resolved? I’ve spoken to numerous people on the phone & in store who seem to think they deliver good service- this evening I was verbally attacked it felt and your sales rep was extremely aggressive after I had merely expressed my frustration- #poorservice