O2 Outage Report in Alnwick, Northumberland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Alnwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Community Discussion
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Susan Koster (@SusanKoster7) reported@O2 I’m finding you impossible to contact. Hung up on phone, no operators on chat ~ I just want to cancel Prime Video on my contract that you keep renewing. How????
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Bells and Two Tones (@BTTFRS1) reported@O2 will you ever have anyone who can deal with business accounts at your High Wycombe store? Every Time I go in I get the same crap that there is no one capable of dealing with business accounts!!!! Is it that hard to give all staff business logins?
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Toby Briggs (@gingerllama79) reported@O2 Or maybe focus on your Customer Services and Complaints department doing their job properly first time. Took 4 weeks for a refund to be raised when the Complaints handler said on the phone that he was doing it immediately 👀
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Tom Porter (@tommy_por) reported@O2 I've always stuck with O2. However, will be leaving in December. Customer service was 10/10 before O2 joined up with VM, now CS is shocking. Agents hanging up, not being able to find my details, or simply not understanding the simplest query 😪
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kennypool73 (@peppakenny) reported@O2 Better still switch up to another network one that provides a good service all around and doesn't cost the earth. O2 are shocking 🙄
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Simon Walker (@Simo_Walker) reported@O2 I don’t have a code for Priority urue when using the O2 Priority app. On my way to see @paramore tonight and hoped you can help!
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James Richards (@Jimbobthon) reported@O2 I will be....to another network. I'm out in the EU using o2's roaming service. Least that's working better than o2 UK
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Chris Johnson (@geordiechris48) reported@O2 For 2 years you've had a problem with a mast near me and need landlords permission of the land its on to fix it. You surely can't tell me that in 2years you haven't managed to gain agreement? Seems to me you should re-site the mast instead of you have this much trouble to go thru
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Becky Chapman (@becs_hill) reported@O2 I’ve made a payment which is now not sitting in the right place on your system. Upgrade can’t be processed and i need to go back through the entire process (of over 3 hours) to get the phone I wanted. Unacceptable customer service.
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Rob 🇪🇺🏴 (@RJakesEU) reported from Manchester, England@O2 when are you going to fix the mobile signal in Manchester? Hardly anything in the city centre and I need to rely on Wi-Fi. Definitely not worth what I’m currently paying for it