O2

O2 Outage Report in Alnwick, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alnwick, Northumberland, England 12/09/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • no63301817 Vicki North (@no63301817) reported

    @O2 where is my phone. YOU have delivered it to the wrong address. Why arent you helping me, even the Leeds branch dont want to know. Apparently nobody can help. Your service is an absolutely disgusting!

  • IsthislilAutumn Autumn Winters (@IsthislilAutumn) reported

    @O2 thoroughly disappointed that my phone has been “lost” by @DPDgroup_news and it’ll take 6 days to investigate. Why is this my problem?! No phone for Christmas now!!! 😡😡😡

  • Thq4L DC316 (@Thq4L) reported

    @O2 hi team. We cancelled our virgin media package as of 29/11. With the package was linked a SIM card. Virgin have advised that I need to cancel my SIM separately. What info do you need from me to do this? Thanks

  • DanHitchens Daniel Hitchens (@DanHitchens) reported

    @O2 What am I paying my contract for? I’ve had almost no signal now for almost a week😩

  • Murrayator Keith Murray (@Murrayator) reported

    @Ofcom Thanks - @O2 did send me a DM asking for more info - in the meantime i called their 202 customer service and yet again No Manager is available to help we’ll call you back - perhaps the 16th time i’ve called

  • AvaAmrolia Ava Amrolia (@AvaAmrolia) reported

    @O2 I pay monthly (and haven’t run out of data yet). Turns out calls are working, but they have dial assist for about 30secs-1 min before the call actually connects despite me having 3 bars of service?

  • Himynameiskiff kiff182 (@Himynameiskiff) reported

    Getting fed up now of @O2. Wi-Fi covers for their shocking signal no matter where I go. Don’t get anything better than 3G at home (on a 5G plan) and get to work - major international airport - and get 4G but does it work? Nope. Getting beyond a joke now.

  • GlobalO365 Matt Thompson (@GlobalO365) reported

    @O2 reverting back to SIM card, until o2 sort out their support for eSIMs. Can’t transfer eSIM to new phone not supported, have to now wait for a replacement sim. You would have thought eSIMs would make life easier not hard being just digital.

  • katee231 Kate (@katee231) reported

    @O2 I am seriously fed up of the signal in Middleton. I’m paying full price for 2 phones I can’t use outside my house that’s not connected to wifi. I can’t ring anyone!!! Try ringing o2 no one can hear me and puts the phone down. Can someone sort this?

  • aniagabb ANIA GABB (@aniagabb) reported

    @O2 been cut off 4 times now. Been trying to chat to o2 for over an hour. Been told multiple deals by different people, including Ben & Shaun in your upgrades team. Still no one has helped. Pretty sick of o2 and their terrible customer service!