O2

O2 Outage Report in Alnwick, Northumberland, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alnwick, Northumberland, England 12/07/2025 09:25

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ashlea_K Ashlea Kattenhorn (@Ashlea_K) reported

    @O2 I’m telling you now is the shittest network can’t even Take a direct debit out proper ****** useless *****

  • XavierOSullivan Xavier OSullivan (@XavierOSullivan) reported

    @O2 Can someone explain to me why I’ve spent over an hour on the phone to customer service to only have the phone dropped on me three times, i have queried my contracts that i have with you, due to a lack of reception in my area, however speaking to the agents…

  • O2 O2 in the UK (@O2) reported

    @therealvl @o2 Hi there, we don’t like the sound of this, have we advised that your services have been stopped? If so, have we advised why has happened? Please DM us with more information, we want to help.

  • therealVL TheRealVL (@therealVL) reported

    @O2 Nope you sent me nothing ive called and was on hold for so long. Ive paid the full amount on my account on the 28th last month and my next bill is not due so why would you do this to people that work to pay for a service like this?

  • justwright_1 Sarah 💙 (@justwright_1) reported

    @O2 good morning, I need some help please, I am trying to pay the rest of my device plan and terminate the rest of the refresh contract, I no longer have the sim. Tried O2 chat and it isn’t working and when I call it keeps saying it will send a text to the phone I want to termina

  • mrwhyke Tom 👨🏻‍🏫🧬🇬🇧🏳️‍🌈 (@mrwhyke) reported

    So @O2 have been charging me the same amount every month, despite paying my phone off months ago and stating my bill will go down. I think I need a refund.

  • cedgson91 Catherine Edgson (they/them) (@cedgson91) reported

    Legit freaking out over poor WiFi and possibility of running out of 60gb data in just a couple of weeks. (20gb gone in 4 days!! 🥺) Wandering how much unlimited data is on @O2 but can’t change the tariff again until 26/7

  • Hunny_Bunnee 🐰Melissa Morse🐰 (@Hunny_Bunnee) reported

    @O2 recieved a text to say data has been used,which wasn't true and for me to add a bolt on,I can't load anything while I'm not in WiFi.Why is this? Tried everything that u will recommend to do and nothing.Still have loads of data but nothing is working.Can't log onto app,help!!

  • RPS2486 RSD262381H (@RPS2486) reported

    After over a decade with @VodafoneUK and their terrible customer service I’m jumping ship to @O2. Instantly got a better deal and great assistance form the staff in store who guided me through the early bail out process. Thanks.

  • Jbc729 Jack C (@Jbc729) reported

    @O2 After being an O2 customer for over 20 years I cannot believe how abysmal your customer service has turned into. So much so that I terminated my contract recently. Today I attempted to contact your on line service regarding returning a phone but yet again received no reply 😑