O2

O2 Outage Report in Alnwick, Northumberland, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alnwick, Northumberland, England 03/27/2026 05:40

March 27: Problems at O2

O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (44%)

    Phone (44%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bear_mystic MysticBear (@bear_mystic) reported

    @kirkmanchris @EE @O2 I get some signal with 3. Enough to look at social media (slowly) for team news etc.

  • defabrizio K DeFabrizio (@defabrizio) reported

    @O2 where was the alert? Never got it which is concerning.

  • scoggs70 michael albertina (@scoggs70) reported

    @O2 when will your customer service reps ever provide customer service...it appears that when you chat to them, they just drop the chat when the questions get a little difficult?!

  • johnnycantor_ Johnny Cantor 🎙 (@johnnycantor_) reported

    @virginmedia @O2 @British_Airways Yrs as an O2 customer, 3 phones, cant access account. Forced to link to Virgjn. Round & round houses with links via 6 emails. Takes me back to same place. Cant access any bill details. Used to be simple Face ID. I dont want 6 emails each time I try to login. Esp when not work

  • 4a6d65 Jamie Saunders (@4a6d65) reported

    Oh great, thanks @o2, so not only do you get my bills wrong but my 3PM emergency alert came through at 3:02PM. So likely o2 would likely get me killed too. Thanks.

  • AllieRenison Allie Renison (@AllieRenison) reported

    @RhonddaBryant @O2 had huge issues with it yesterday myself

  • Gma_Pearl_x Gemma lowie (@Gma_Pearl_x) reported

    @O2 i need some help regarding an account i had with you untill a few months ago cant find a way to contact you thanks

  • Kal_Ajimal Kal Ajimal (@Kal_Ajimal) reported

    @O2 My service has been down since 25th August due to a fraud issue. My SIM was reactivated but I’m still stuck on 3G only — no 4G/5G at all. I’ve raised a complaint but nothing has been resolved. I’ve already been without proper service for 12 days. Please sort this out urgently

  • TheRealDG89 DJG (@TheRealDG89) reported

    Anyone else on @O2 not get the emergency alert? I got the last one 😵‍💫

  • alibongo54 AL (@alibongo54) reported

    @DamonCochrane1 @O2 Neither did I pn o2 and samsung phone set up to allow emergency alerts!