O2

O2 Outage Report in Alnwick, Northumberland, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alnwick, Northumberland, England 02/19/2026 07:25

February 19: Problems at O2

O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • gwladysmattEFC matt (@gwladysmattEFC) reported

    @O2 Your customer service is a disgrace by the way

  • Deanishere Dean Johnston (@Deanishere) reported

    @O2 why is it impossible to contact you guys? Live chat busy? Can’t start a conversation? Can’t call out as you’ve stopped my calls!! Someone help!

  • Deanerobinson Deane Robinson (@Deanerobinson) reported

    @O2 Reading online seems to be a known issue at the moment

  • michellemoffet michelle moffett (@michellemoffet) reported

    @O2 @willkhowe I have this too- doesn’t help when you’re getting g it for the kids pre Christmas to keep them entertained!

  • Deanishere Dean Johnston (@Deanishere) reported

    @O2 why is it impossible to contact you guys? Live chat busy? Can’t start a conversation? Can’t call out as you’ve stopped my calls!! Someone help!

  • AllThat_Jazz__ AllThatJazz___ (@AllThat_Jazz__) reported

    @LutzSchueler @O2 So Mr Scheuler, I get an email from your CEOs office last week stating you care about service and are investigating my complaint. I still have not received my refund despite repeated assurances. I was told yesterday that my money would be in today. Nope. PlzCare

  • sooty2101 Andy by Name (@sooty2101) reported

    @O2 please help where can I access auto top up to update my card details I’ve looked on the app and website and can’t find a link anywhere

  • kojecat Vicki 👩🏻 & Pearl 🐶🐾 (@kojecat) reported

    @nufcmad1 @O2 @gwladysmattEFC Exactly…. Very selective help!

  • WestlifesUKFan Francesca Wood (@WestlifesUKFan) reported

    Just received a weird text from @DPDgroup_news saying I had a parcel missing which I never! I reported this to my @O2 as it was sent in error, although whenever I order from HMV they always tell me if it's DPD or Royal Mail in this case it wasn't DPD.

  • Deanishere Dean Johnston (@Deanishere) reported

    @O2 why is it impossible to contact you guys? Live chat busy? Can’t start a conversation? Can’t call out as you’ve stopped my calls!! Someone help!