O2 Outage Report in Alnwick, Northumberland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Alnwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John Acey
(@EfficiencyPlus) reported
@O2 Hey, what are your plans to fix the appalling coverage in Stamford Bridge, East Yorkshire? Prior to you upgrading the mast coverage was great. Now its non existent.
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Adam Flowers 🌼
(@adzflowers) reported
@Sands_108 @O2 Their entire customer care is shoddy, now. Be careful.
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Nick
(@livingalas) reported
@O2 should be ashamed! You advertised help for ukrainians and a christmas gift of 7 extra gb. But instead told me Id exceeded my limit, and wont give me what you promised. #badservice #lettingmedown
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Deej70
(@Deej701) reported
@hughesclaire39 @O2 Barely get 5g in centres of Edinburgh and Glasgow never mind where I live I'm lucky to get 3g. That's because there has been no 5g roll out so your service check link isn't worth the paper it's written on.....
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🐧 Frankie.
(@frenguin) reported
@O2 @roxannehamilton I have had the same problem; paid for Saturday morning delivery and nothing. Shocking service. CS via DM is slow and phone lines are far worse.
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John Acey
(@EfficiencyPlus) reported
@O2 Nope. You're missing the point. You're own system says there's a problem with the mast. I get text alerts telling me you're working hard to fix it. After more than 2 months it's not fixed. What happens now?
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Adam Flowers 🌼
(@adzflowers) reported
@Vernia @O2 @Apple Agree, o2’s customer service are clueless. No idea what’s gone on but their service is appalling now. Used to be one of the better network providers.
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Warren Speed
(@WarrenSpeed1) reported
@DayLafai @O2 @Apple I had this too. I reported it as a network fault and they said every 5 days someone would get back to me. They never did. Then we had a customer service lady called Lauren Mitchel Fox who just wasn’t helpful and was trying to make it very difficult for me to leave stating that…
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Adam Flowers 🌼
(@adzflowers) reported
@BrianMa63080971 @O2 They’ve not helped me either despite stating they’d credit me. Terrible service.
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Becca
(@lilmissbek) reported
@O2 I was told I could cancel my airtime&cont paying my device plan. Got a new phone to then be told the device plan had to be paid in full. Complaint never raised as requested, didn’t get callback from manager as promised&now email saying my contract has cancelled&I have to pay!