1. Home
  2. Companies
  3. O2
  4. Alnwick, England
O2

O2 Outage Report in Alnwick, Northumberland, England

Why is my O2 service not working?

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SusanKoster7
    Susan Koster (@SusanKoster7) reported

    @O2 I’m finding you impossible to contact. Hung up on phone, no operators on chat ~ I just want to cancel Prime Video on my contract that you keep renewing. How????

  • BTTFRS1
    Bells and Two Tones (@BTTFRS1) reported

    @O2 will you ever have anyone who can deal with business accounts at your High Wycombe store? Every Time I go in I get the same crap that there is no one capable of dealing with business accounts!!!! Is it that hard to give all staff business logins?

  • gingerllama79
    Toby Briggs (@gingerllama79) reported

    @O2 Or maybe focus on your Customer Services and Complaints department doing their job properly first time. Took 4 weeks for a refund to be raised when the Complaints handler said on the phone that he was doing it immediately 👀

  • tommy_por
    Tom Porter (@tommy_por) reported

    @O2 I've always stuck with O2. However, will be leaving in December. Customer service was 10/10 before O2 joined up with VM, now CS is shocking. Agents hanging up, not being able to find my details, or simply not understanding the simplest query 😪

  • peppakenny
    kennypool73 (@peppakenny) reported

    @O2 Better still switch up to another network one that provides a good service all around and doesn't cost the earth. O2 are shocking 🙄

  • Simo_Walker
    Simon Walker (@Simo_Walker) reported

    @O2 I don’t have a code for Priority urue when using the O2 Priority app. On my way to see @paramore tonight and hoped you can help!

  • Jimbobthon
    James Richards (@Jimbobthon) reported

    @O2 I will be....to another network. I'm out in the EU using o2's roaming service. Least that's working better than o2 UK

  • geordiechris48
    Chris Johnson (@geordiechris48) reported

    @O2 For 2 years you've had a problem with a mast near me and need landlords permission of the land its on to fix it. You surely can't tell me that in 2years you haven't managed to gain agreement? Seems to me you should re-site the mast instead of you have this much trouble to go thru

  • becs_hill
    Becky Chapman (@becs_hill) reported

    @O2 I’ve made a payment which is now not sitting in the right place on your system. Upgrade can’t be processed and i need to go back through the entire process (of over 3 hours) to get the phone I wanted. Unacceptable customer service.

  • RJakesEU
    Rob 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RJakesEU) reported from Manchester, England

    @O2 when are you going to fix the mobile signal in Manchester? Hardly anything in the city centre and I need to rely on Wi-Fi. Definitely not worth what I’m currently paying for it