O2

O2 Outage Report in Alnwick, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alnwick, Northumberland, England 02/22/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _carljenkins_ Carl (@_carljenkins_) reported

    @O2 You think I've not tried any of that over the past year? Network is unusable in my area despite repairs being made on a local mast. Problems have only been over the past year and nothing is being done to fix them. I'll be switching to a network that has working 4g & 5g were I am

  • PClarke55 Dave Smith (@PClarke55) reported

    @O2 Don’t go to O2 they debited my daughters account for 30 pounds for a new phone. Did not give her the right documents and now over 1.5hours on phone getting the run around. No service go to EE or Vodafone least they are organised.

  • DBC_RYANGAMING DBCRYAN (@DBC_RYANGAMING) reported

    @cajogos @O2 mate 02 are **** ive spoken to them 3 times with the same issue each time ive been assured they have sorted it only to get the same problem everytime

  • MichellePenna10 Michelle Penna (@MichellePenna10) reported

    Tried to speak with @O2 online chat as the Brighton store NEVER answer the phone(have tried over 30 times since Saturday) and their advice was to call the Brighton store!! Absolute waste of my time and perfect example of not actually listening to a customer

  • Michael_JDean Michael Dean (@Michael_JDean) reported

    Having real trouble getting through on the phone to @O2 😔

  • toonharveylass Howay maan! (@toonharveylass) reported

    @O2 Hi. I upgraded my sim only in July and part of the offer was a £50 digital giftcard. I reveived an email to register this but had nothing since. 3 other people i know did this upgrade offer aswell and have heard nothing either. Can you help please? Thankyou.

  • rsrikigrps Srikant Ravuri (@rsrikigrps) reported

    @O2 One of your customer service deactivated by number when I wanted to take out additional contract and now I am left without a number for the last 5 days. Been calling "202" several times but no help, waiting for a manager's call for the last 4 days. is this level of service?

  • kartik_cs Kartik Chandrasekhar (@kartik_cs) reported

    @O2 Hi, could I please know why I got a reply within 2 minutes of my original and no follow up after that? I want to know how to make a complaint. I spoke to one of your colleagues on Live Chat, but that wasted 30 minutes of my time and I still don’t know what the issue is.

  • nicolahemphill1 Nicola Hemphill (@nicolahemphill1) reported

    I changed my mobile to @O2 and have had H+ data since! im supposed to have 5g or at least 4g. Beginning to wish I had stayed with ee because the Internet is terrible

  • FrostyFrosty_ Frosty (@FrostyFrosty_) reported

    @O2 Called and got through to someone. They’ve received no notification that my order will be at the store and then said it’ll be unlikely my phone will be in soon. Absolute shambles of a company. Disgraceful customer service.