O2

O2 Outage Report in Alnwick, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alnwick, Northumberland, England 04/01/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • fandrewsdesign Fiona 💙 (@fandrewsdesign) reported

    @O2 new handset to be delivered last Friday. Still waiting!! Daily calls to customer care. Delivery co have lost phone and now an investigation. Meanwhile, my husband still has no phone! Disappointed doesn’t cover it.

  • gates_laraine Laraine Gates (@gates_laraine) reported

    @jmacauley1 @O2 @tescomobile Tesco use O2 network so win, win

  • boyer_89 l30¥£R (@boyer_89) reported

    @giffgaff @O2 can I get an update on the mast that is still currently down in the ch41 area fed up with the crap signal whats the time frame for a fix or a new mast being erected

  • weyland76 matt (@weyland76) reported

    @bobrobnob @O2 I don't! But I get decent signal for the most part. Just so damn expensive. Looking at Tesco mobile instead.

  • heather_mhari Heather (@heather_mhari) reported

    Hi @O2 I’ve just moved house to an area where you say you have good 4G coverage but we are struggling for any signal at the moment. Tried resetting my phone but having no luck. Can someone help?

  • chrisquinny01 Chris Quinn (@chrisquinny01) reported

    @O2 How can you sell a product with next day delivery for it to be out of stock? The customer service I got yesterday was brilliant from your colleague Claire, just a disappointment being told it’s not out of stock now after the service from her

  • jossi04 jos harvey (@jossi04) reported

    @O2 are so ****, helpline is ****, aura is **** website is ****!!!

  • samanthapmorgan xxsampeytonxx (@samanthapmorgan) reported

    I understand due to the pandemic that your stores are closed, However when calling the helpline you are then directed to the website which doesn’t have any options for help if you have a faulty phone. So what should she do now??? @O2 @TheO2

  • dame_agatha_ Miss Marple (@dame_agatha_) reported

    @O2 An hour of phone calls, tried 3 times. 4 'customer service' agents, and issue still not resolved. So so so so so so frustrated and annoyed. What a waste of time. How do I get someone to phone me back? I refuse to go through the process for a 4th time.

  • dame_agatha_ Miss Marple (@dame_agatha_) reported

    @O2 Your phone customer service is unbearable. I have phoned 3 times this evening and either get disconnected or put through to the wrong dept. I've been on the phone over an HOUR! Waiting time to get to speak to a human is not acceptable