O2

O2 Outage Report in Alnwick, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alnwick, Northumberland, England 12/02/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Lisa_Pearson Lisa Pearson (@Lisa_Pearson) reported

    omfg I was on with @skytv yesterday sorting out an issue with my SkyQ and mini box and just received a bill from @O2 for the call which was £26!!! surely that can’t be right

  • RED_J_Smith J A Smith (@RED_J_Smith) reported

    O2 customer service is the worst of 2020/21 for treating loyal customers with negligence and disrespect. No concept of being solution based @O2

  • lenfant00855286 Yuran Imbé Ceele (@lenfant00855286) reported

    @O2 @DisneyPlusUK O2 worst service in the uk with terrible customer relationships

  • kitcat136 Kitty Cartwheel (@kitcat136) reported

    @O2 I have been trying to transfer a number from one o2 account to another and it keeps failing. Can you help me as I am desperate, please? I can’t get on the chat and your phone robot tried to put me through to sales.

  • CeyhanMihcioglu Ceyhan Mihcioglu (@CeyhanMihcioglu) reported

    @O2 do me a favour and listen to the last voice recording between me and your customer service representative... Absolutely shocking behaviour by whoever it was and they don’t deserve a job.

  • LozEli1 Loz Eli (@LozEli1) reported

    @O2 Its frustrating that you've not even asked for a contact number to check my account or offer to call & help assist with this over the phone. I dont think its an issue with service in Swindon or hundreds on o2 would have been posting about all over Facebook & Twitter etc for weeks

  • baronesspawsey Louisa (@baronesspawsey) reported

    @o2 have you got a problem again? I have almost no internet and no phone signal. Has taken ages to send this tweet.

  • darly422 Fay Darlington (@darly422) reported

    @O2 with no online chat is naff! Can’t get any help!!!

  • kelseyanewman kelsey newman (@kelseyanewman) reported

    @Roberto36961398 @O2 It’s mad, paying for a service and not being able to use it. ACTUAL JOKE🙄

  • klukasiewic1 Kate Lukasiewicz (@klukasiewic1) reported

    @O2 @hazelwright60 I also received this call, the text that they are sending with a code is coming from an O2 header text. Further up my text chain are genuine texts I’ve had from O2. This is really alarming as on the surface it looks genuine, Caller extremely rude & called me 3 times after hung up