O2

O2 Outage Report in Alnwick, Northumberland, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alnwick, Northumberland, England 02/09/2026 08:00

February 09: Problems at O2

O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mnj0nes Marie Jones (@mnj0nes) reported

    @O2 over an hour on the phone to you 8 days ago. Was promised a tech callback for the next day, which didn't actually come until Sunday. He told me a new sim was sent last Tues. Where is it? Is someone walking here with it or are you trying to be this bad at customer service?

  • Redrog76Part2 Rog (@Redrog76Part2) reported

    @virginmedia do you actually have any staff that do what they promise to do?. Absolute joke company and when people in the chief executives office are lying there is no hope. God help @O2 merging with these clowns they couldn't run a bath.

  • TezzaSingh87 Terry Singh (@TezzaSingh87) reported

    @O2 is your network down in West Yorkshire hardly ever get a signal its annoying I've just upgraded too

  • frankopazo1 Francisco Opazo (@frankopazo1) reported from Blofield, England

    Dear @O2! Do you have plans to improve your signal in Blofield, Norwich? (3G = 1 bar is killing me 😩)

  • MylesHSG MylesHSG (@MylesHSG) reported

    @O2 no mobile data on my phone since this morning. Any help please, I've restarted my device and taken the SIM card out and back in again didn't fix

  • BrollinsIrish Jules-BrollinsFan (@BrollinsIrish) reported

    @O2 Been a customer for over 10 years, I've always found it suitable but in the last couple of days... customer service have been extremely unhelpful and have not resolved my issue despite 5 phone calls! Think I'll need to be looking elsewhere.

  • funkynunky neil munro (@funkynunky) reported

    @O2 @TheO2 It would have to be Those Damn Crows, Mason Hill, Dust Coda or one of the many other bands associated with NWOCR. Having worked as an electrician in care homes during pandemic its time to enjoy life again #O2HereComesBrighter

  • WRMPMLTD Richard Moss (@WRMPMLTD) reported

    @O2 I can’t see anywhere on there that gives me the answer to my question which is will you be joining EE on a new mobile mast in my area which up until this week had no mobile signal whatsoever. @EE are on the mast - will you be?

  • guymillson guy (@guymillson) reported

    Having nightmares with my o2 network and the operator my wife spoke to was extremely rude,not impressed at all since we switched networks.@o2

  • ollygroome Olly Groome (@ollygroome) reported from Bromley, England

    @sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄