O2

O2 Outage Report in Alnwick, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alnwick, Northumberland, England 02/05/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mikeydropzone77 Michael Mccann (@mikeydropzone77) reported

    @O2 4 phone calls today and a shop visit! Partner in tears, kids been let down for a week now!! Been lied to, hung up on, false names been given 😳, calls not been returned!! Only interested in sales!!!

  • mummy_knight Helen K  Nottinghamshire Vlogger (@mummy_knight) reported

    @toriious @O2 Yea,I’ve messaged on app & it’s a waiting game.Theyre always like “you’re a adult you have bills to pay” & I’m like if your mast worked & I could use your service I wouldn’t mind but I can’t use data & calls are dropped soon as I connect as the mast is broken. Why should I pay??

  • SerenaMann69 Serena Kaur Mann 😈🇬🇧🇮🇳 (No DM'S) (@SerenaMann69) reported

    @O2 Just joined you. Haven't had signal for a single minute since joining. Customer services hung up 4 times after being on hold for over 2 hours total. Can't obtain a simple PAC code to leave you...luckily still within cooling period. Feel sorry for your contracted customers!

  • JonnyPerks Jon Perks (@JonnyPerks) reported

    Not a great first customer experience @O2

  • dominicoc Dominic O'Connell (@dominicoc) reported

    After more than an hour waiting on the Wimbledon app lost the chance to buy tickets after O2 @O2 mobile signal in south London had one of its periodic fainting fits. Arrrrgh

  • IanEWebster Ian Webster (@IanEWebster) reported

    @O2 Hi, you sent me a 6month free Apple Music offer the other day - thanks! But when I added it it was only for 3 months.. I contacted Apple & they said the code was for 3 & suggested contacting you… can you help?

  • Yogi_1969 george cassey (@Yogi_1969) reported

    @O2 I am fed up with your “their is a mast problem in my area”. Please get me out of this contract, customer service is non existent.

  • _Harriet90 Harriet (@_Harriet90) reported

    @100pcLondoner @O2 Reconditioned phones can be picked up very cheaply, insurance never worth it

  • 100pcLondoner 40.1%Londoner (@100pcLondoner) reported

    @_Harriet90 @O2 It’s an old policy and doesn’t seem too bad for a high risk teenager’s phone. Wouldn’t ever get it for my own phone esp as many policies don’t even include just losing it, but this one did. Have now concluded the process.

  • JackDavidCarter JC (@JackDavidCarter) reported

    @O2 Hey Iv sent you a direct message I hope someone able to help 🙏