O2

O2 Outage Report in Alnwick, Northumberland, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alnwick, Northumberland, England 11/25/2025 04:20

November 25: Problems at O2

O2 is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AbbeStyles abbecummings (@AbbeStyles) reported

    @O2 @EE do you want a new customer?

  • ScrumpyDaniel Daniel Hill (@ScrumpyDaniel) reported

    @O2 Is there anywhere we can suggest areas for coverage improvement? Various areas of Ipswich Town centre have absolutely awful coverage for data, even with 5G and it’s been like this for years. Been with you 20+ years but considering leaving due to poor coverage

  • cuthbert_emily Emily Cuthbert (@cuthbert_emily) reported

    @O2 morning. Please can someone help me? I have sent a DM, as requested, and not had a reply. Thank you.

  • chilloutchic Amberlilly's (@chilloutchic) reported

    @O2 is your recycle your phone option on your app not working?

  • francescapearce Francesca Pearce (@francescapearce) reported

    @O2 any chance of someone in customer service answering the phone anytime soon please???? Trying to urgently sort something you guys have messed up and live chat isn’t working either???

  • rutty_uk Dave Rutt (@rutty_uk) reported

    @caledoniaman @O2 I ditched them a few years ago when I went into our local O2 store with a printed upgrade offer from Carphone Warehouse. They couldn’t/wouldn’t match it - can’t even beat their own franchised network deals :/

  • HennieBooks Wandering in Middle Earth (@HennieBooks) reported

    @O2 Hello, I'm trying to top-up my phone online but for some reason it's not working? Your page keeps showing me after I put in my address - "Oops. We can't find the page you're after"

  • Lei79749854 Lei (@Lei79749854) reported

    Well O2 have redirected my calls 3 times in 1 week even tho my bill is paid in full !! I was assured it wouldn’t happen again when I contacted them after the 1st & 2nd times 😡😡 I have a little baby and my mobile is my only way to contact anyone should I have an emergency! @O2

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 if I stop using my O2 contract for 24 months will the contract cancel down by itself due to inactivity?

  • steve66stevie66 Steve Devlin (@steve66stevie66) reported

    @O2 Complete garbage. We all know why there’s no 4G available and you keep agreeing, it’s because lots of people are using it. But that’s no different than paying monthly for electricity and getting none but still being charged the same every month. It’s almost criminal, it is a Con.