O2

O2 Outage Report in Alnwick, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alnwick, Northumberland, England 12/06/2025 07:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • domvictoria Dominique Fossett (@domvictoria) reported

    @O2 @virginmedia Please don’t change, your customer service is brilliant, Virgin Media on the other hand (ahem)

  • helenc19 Helen Chester Bain (@helenc19) reported

    @O2 @virginmedia As soon as my contract is up then I’ll be leaving. You’ve made pals with the company with the worst customer service. I left them for that reason. I’ll be saying cheerio to you now too. Time to shop around!

  • kiranthadhani Kiran Thadhani (@kiranthadhani) reported

    @virginmedia @O2 I need help - no one from customer service is getting back to me

  • matilda1001 Kate Hather (@matilda1001) reported

    @virginmedia @O2 It would be great if customer service were available at some point.

  • snippetsofem em (@snippetsofem) reported

    @RichieH37745130 @virginmedia @O2 I have done that already which makes it better. But my calls still drop out a lot! I have virgin media internet too which goes down quite a bit in my area, but we are limited for other providers

  • dezp81 Dale Pritchard (@dezp81) reported

    @O2 Hi - I’m trying to sign up to the USwitch £8 12gb sim only deal but keep getting a 404 error when trying to do this. Anything you can do to help me obtain this deal?

  • will_price_94 Will Price (@will_price_94) reported

    Hi @O2, I had an account with you, which I closed, but you've issued a bill for the remainder of the contract which despite me cancelling within the cooling off period. After several hours of calls, I still can't get any help... not exactly great customer service.

  • RichieH37745130 Richie Hall (@RichieH37745130) reported

    @snippetsofem @virginmedia @O2 Okay I would sugguest is login to the router and change the channel of the 2.4ghz and 5ghz. There is app called WiFi analyser. It will scan networks (access points) around you. Other routers on the same channel the app will show you your best channel to be on. Trust me it works

  • AJimWilson Dr Jim Wilson (@AJimWilson) reported

    @O2 @virginmedia Oh dear………. Well, my contract is up in a few months and that’ll be time to switch away, been a dissatisfied Virgin Media customer before, no interest in being one again.

  • Ouchy Ouchy (@Ouchy) reported

    The @virginmedia customer service and self-serve systems can only improve with @O2 . Managing your account with o2 is pretty easy, with Virgin it's next to impossible and there are ZERO loyalty elements. Nothing. Empty. All power to new customers :(.