O2

O2 Outage Report in Alnwick, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alnwick, Northumberland, England 11/24/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GlassMadeArt Glass Made Art (@GlassMadeArt) reported

    @O2 @O2 also being refused access to our account. Told for the last 2 days that the phone is being delivered and receiving no messages from any couriers. THIS IS ABSOLUTELY DISGUSTING SERVICE FROM @O2

  • mollybo95801674 molly bond (@mollybo95801674) reported

    @O2 Can you give me a time frame please so I know how long the wait is. If not I can just cancel and order elsewhere

  • hrgwill Harry Gwilliam (@hrgwill) reported

    @O2 the worst provider/ company I have ever had to deal with. Customer service is pathetic.

  • _Eastlondoner J.Harrison (@_Eastlondoner) reported

    @O2 @TheO2 I am absolutely fuming at the level of poor customer services I’ve received. I have no data which is essential for my work. I am classed as a ‘key worker’ yet I had literally NO help from you guys and have been lied to TWICE! I am switching provider for sure.

  • DuncAThow Duncan Thow (@DuncAThow) reported

    @O2 just wanted to say that I got great Customer Service today from O2 Recycle. Call got disconnected during the security questions and I got a call back shortly after. The call was handled quickly and to a satisfactory resolution. Thanks.

  • mariotb MarTBC (@mariotb) reported

    @O2 received a threatening letter to our address for someone who doesn't live here. How do you verify customer addresses? Can someone DM me please

  • James_Macintyre James Macintyre (@James_Macintyre) reported

    @O2 please can you DM me - been trying to make a payment but unable to get through and you no longer have email and chat apparently not working either? Thanks

  • Joellemsvr Joëy (@Joellemsvr) reported

    @O2 I am trying to transfer my old number over to you but you’re making it incredibly difficult!! I’m starting to regret leaving Vodafone at this point, I thought changing network providers was supposed to be easier nowadays!

  • Jordinio11 Rory (@Jordinio11) reported

    @O2 I am trying to call customer care and the line keeps going dead on me during the call like the other person has hung up. please can someone contact me asap as it is urgent.

  • Wayne_Saliba ᴡᴀʏɴᴇ ꜱᴀʟɪʙᴀ 🇬🇧 🇲🇹 💪💪 (@Wayne_Saliba) reported

    @O2 is there a problem with calling the 202 number I try and it just cuts off