O2

O2 Outage Report in Alnwick, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alnwick, Northumberland, England 12/11/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CarthySM Simon (@CarthySM) reported

    @O2 got the new flip phone...its very good. Shame about network coverage and they are not forthcoming with recycling your old phone and giftcard is a no show!

  • Deep_diver_uk Paul (@Deep_diver_uk) reported

    @O2 Really - you have right of access so shouldn’t take this long, also appalling customer service - as promised a call back. So not in line with your customer service charter - I would like to raise formal complaint unless we get a reply as promised.

  • TirEoghainMcEl1 Tir Eoghain Mc Elroy (@TirEoghainMcEl1) reported

    @O2 Give it to me for the frustration caused by your network issues

  • Stevemcka steven mckaveney (@Stevemcka) reported

    @O2 shocking service by O2 Tried to pod my new number on Thursday morning. Still waiting despite calling over ten times to be told it’s in hand. o2 told me to DM them which I did. Obviously no return. Avoid at all costs

  • happyjack1981 Shauny—Bodhisattva (@happyjack1981) reported

    @Lorrainesleato1 @ThreeUK @O2 It’s been awful. Might be just where I live

  • friely123 Niel (@friely123) reported

    @O2 Please help! placed an order on the website and you don’t have stock but have taken my money and I want a refund I have sent a dm

  • MrsRoobinson Ruth Robinson (@MrsRoobinson) reported

    @O2 Automated or not, surely someone has to update the account with the bereavement. Yet over a week later the automated letter was sent! Rose took my number but I’m STILL waiting for someone to call me regarding my complaint.

  • itsadamuk ItsAdam (@itsadamuk) reported

    Not a good start for @O2 gett 1mbit down and websites timeout for 3 days even though they claim they've just fixed the mast.. Meanwhile @SMARTYMobileUK giving me 75mbit.

  • vodkadebs Debbie Katy Seymour (@vodkadebs) reported

    @O2 have been trying to claim on my insurance for a week now, most O2web chat advisors are great however the one I have just had contact with… not so nice! Have been told claim team will be in touch, nope. Try calling direct and get passed around with no help! #O2

  • iampaigewolfe Paige Wolfe (@iampaigewolfe) reported

    Really don’t see the point in paying my @O2 bill when I’ve never had more than one bar of service, TikTok’s and reels only show me 4-5 seconds before crashing, the local mast has been down for nearly two years… nearly £50 a month for literally NOTHING.