O2

O2 Outage Report in Alnwick, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Alnwick, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Alnwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Alnwick, Northumberland, England 12/14/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jamboski Jamboski (@jamboski) reported

    @O2 I’m trying to get some references for money I apparently owe you but when I ring your customer service, they have no idea who I am. Any clues?

  • beckyjfletcher Becky Fletcher (@beckyjfletcher) reported

    @O2 He’s not currently with you (but I am and have been for years). He’s called customer service 5 times they say the fraud team aren’t working due to COVID but someone will get back to him. I would appreciate your help as I worry for his health with the stress.

  • _OceanAvenu3 hayley (@_OceanAvenu3) reported

    @O2 hi can you help, my dad was told to put his old sim into new phone to transfer over, it’s now been over a day and it still isn’t on. He has had multiple problems with this phone and it’s becoming a joke now every time he talks to someone.

  • juliao19 Jao19 stay in doors (@juliao19) reported

    @O2 . How can you justify not sending a simple text to let people know that the service is going to be even more sub par than usual. Missed a very important phone call today due to lack of service. Shame on you o2 for shame.

  • eeeeebcux cocolatina (@eeeeebcux) reported

    @O2 I need to change my address so that my new phone can arrive properly. The customer service rep I spoke to put it in incorrectly and I want my phone tomorrow if poss 🥲

  • helen_234519 Helen (@helen_234519) reported

    @O2 Hi I am trying to help my dad transfer his old EE number over to a new pay monthly O2 sim only contract. I helped him fill out the number transfer form but it has rejected it and we don’t know why...?

  • MarkBuchan92 Mark Buchan (@MarkBuchan92) reported

    @O2 @MrFinners88 Don’t worry guys. He’s complaining that he can’t get a good signal for watching the pornos. He’s too old for the chugging anyway 👍🏼

  • mmastyles james styles (@mmastyles) reported

    @O2 are these your numbers 08009524874 08009524863 is so please stop calling, twice a day now for over a week and it's got to a point of I'm going to cancel my contract due to your cold calling and ever after talking to someone you still call!! Harassment now comes to mind!

  • HannahDingle Hannah ****** (@HannahDingle) reported

    So in Norfolk I have no signal @O2 is crap s & it's affecting my work. Contract is up so switching providers today, parents have a @VodafoneUK booster here so that's my 1st choice but does anyone have any other tips for phone companies with the great signal in rural areas?

  • r_thurston Rupert Thurston (@r_thurston) reported

    @O2 Hi. Have now just had an email from o2 which resolves this issue