O2 outages and service status in Gaillimh, Connaught

Problems in the last 24 hours in Gaillimh, Connaught

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gaillimh, Connaught and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ron Stidolph (@RonnieStidolph) reported 4 minutes ago

  @O2 Response appreciated, but its too late 4 failed attempts to transfer old number to O2, resulting in 6 hrs+ in online chats & 2 complaints (complaints that your chat operators raised, not me) & a cancelled contract within 14 days of a cooling period & a lost customer. Very poor.

• 
  Lauren Turner (@BabyfaceLau) reported 5 minutes ago

  @O2 I am still unable to login to my account from abroad, is there any way around this?

• 
  Benjamin Webster (@benjaminlfc) reported 7 minutes ago

  @O2 @JustinDiamond16 Many, many people have reported this just on X alone, I have reported it via Customer Service and they’ve opened a ticket and nothing has been done (no surprises there). This has been going on for months and months, if you do manage to get to the section where it asks for your card details choosing the Apple Pay option just spins and spins and then says Apple Pay isn’t available, if you manually enter card details 9 times out of 10 the payment fails. Turn to the IVR system over the phone and payments are successful, a payment reference is read out by the automated system at the speed of light therefore you have absolutely no time to write it down and then said payment just doesn’t reflect on the account. Why you messed around with the billing system I’ll never know, 18 years this year I’ll have been an O2 customer and the previous system was perfectly fine, have you never heard of the phrase “IF IT AIN’T BROKE DON’T FIX IT”?

• 
  James Kennair (@KennairyBird) reported 7 minutes ago

  @0095cc @O2 Did you ever get this sorted? Having the same issue again were they just seem to raise tickets to back end teams who never call you back, the frustrating thing is this issue can be resolved by a Apple Watch eSIM profile reset, as it happened to me last year

• 
  Michael Portal (@Mortalportal01) reported 9 minutes ago

  @virginmedia @O2 Hi. In this instance speaking through Virgin Media, it was set up without my knowledge and without a written or verbal contract. I am in the middle of this mess now and have looked a complaint. Thank you

• 
  Hayley Laura (@LilHay) reported 10 minutes ago

  @O2 GET IT sorted now. Within two hours! Five days this has gone on for and your bull **** generic crap doesn’t cut it anymore. Will be taking this further and seriously reporting u as a company! Now get it sorted

• 
  ⚓️ Lauren Hall🍉🐝 (@Lauren_Rachael1) reported 10 minutes ago

  @1stSimona @O2 My signal is has been crap for months! Horrible company who just take your money but don’t help when you cannot use your phone in your own home

• 
  Shaun (@LfcShaunjudge) reported 12 minutes ago

  @ellisadamant @O2 @Ofcom I said to the guy in the shop the signal is **** anyway

• 
  Simona Valentina (@1stSimona) reported 13 minutes ago

  @amy_jo_23 @O2 Yes, I noticed that too… the signal is not what used to be

• 
  Phil (@Lodovicho) reported 13 minutes ago

  @O2 Ive emailed your CEO. highly recommend i get a response from customer relations sooner rather than later.