Origin Broadband outages and service status in Widnes, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kirsty Ellis (@Kirsty907) reported 2 minutes ago

  @OriginBroadband I have been trying to contact your customer service department all day phone lines not working and online chat has disappeared. I have had no internet since this morning. How can I actually get some help with this.

• 
  Ken Crompton (@KenCrompton62) reported 3 minutes ago

  @OriginBroadband why are you tweeting me threatening penalty charges for exiting my contract early? You also emailed me saying I could leave without penalty because you breached your contract with me! It took over 6 months for you to admit you were wrong & have appalling service!

• 
  Leighton Pickering / Lewis (@LeightonLewis4) reported 4 minutes ago

  Re: Origin Broadband. They sent me a new Router, Yesterday, Guess what ? Still no Signal coming in, They even sent me a letter, Stating, If they get Openreach out, They may charge me, What A Cheek, When I'm entitled to Compensation for loss of service ! @OriginBroadband

• 
  mc california (@mccali99) reported 7 minutes ago

  @OriginBroadband in the event that you wish to escalate your complaint. After this letter is sent, no further action will be taken on our part. Please feel free to contact us if you have any further queries regarding your Origin account by calling our teams on 0330 024 17 77.

• 
  🌟Steph🌟 (@Miss_Steph87) reported 7 minutes ago

  @OriginBroadband Can someone please explain why, for the past couple of months, my internet stops working every night between 9-10? Also since youve amended my isp and sent me a new router iv had constant issues? I currently have 'connected without internet' displayed!

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 12 minutes ago

  @OriginBroadban1 @OriginBroadband this is so true, you would go back to the customer with "Sorry, the cheque must have got lost in the post" excuse and they knew it was an outright lie, you might as well have just said "I promise I won't come in your mouth or get any in your hair"

• 
  lindahudson (@lindahudson66) reported 12 minutes ago

  @OriginBroadband So after two years of stealing £25 per month from my 87 year old mother for a service that you never once provided, She has finally cancelled her direct debit and is contract free , Never dealt with a worse company in my life. #unprofessional #thieves

• 
  Skull (@TheTweetOfSkull) reported 15 minutes ago

  @OriginBroadband Do you support ipv6 yet? If not,when?

• 
  The Lonewolf Clan (@LonewolfClan01) reported 16 minutes ago

  Just a heads up on a possible problem. Black fox and Odin may not be able to stream this weekend due to tech issues with their I.S.P. they maybe back tomorrow or by Monday, depends on when @OriginBroadband get them back online. As they do seem to love cutting ppl off @ random

• 
  JerryonTwidder (@JerryonTwidder) reported 18 minutes ago

  So when you "move house" as a @OriginBroadband customer they treat you as a new customer, give you a new customer reference, leave the old account intact and put you on a new contract. WTF can't they just tie the new supply address to the existing account and contract?