Origin Broadband outages and service status in Widnes, England

Problems in the last 24 hours in Widnes, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Widnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karl G (@itskarlg) reported 2 minutes ago

  Wow. Glad I left @OriginBroadband, my friend has just told me they incorrectly disconnected him saying he had moved to a new provider (didnt) said they'd put it back on in 2weeks, now telling him no exchange lines free and removed him as a customer. No apology, no compensation 😲

• 
  SpeedTest SpeedSmart (@SpeedSmart) reported 3 minutes ago

  @ParkerColin @CraftyOldGit @OriginBroadband Lots of speed tests use servers that are hosted by the ISP you are using. So your traffic never leaves there network. This makes the result unrealistic. What server location are you testing from and what speed are you paying for?

• 
  D Graham (@digitalgimp) reported 5 minutes ago

  @OriginBroadband -msg'd you re a txt about payment but no response. Can you advise - i've always paid by DD and nothing changed my end - plenty £££'s in the bank! Any support appreciated. Can you fix the security alert when clicking 'My Account' link on email or your website!

• 
  Meghna Majumdar (@MeghnaMajumdar) reported 7 minutes ago

  @OriginBroadband Your internet router is of such poor quality. It literally disconnects if the wind blows

• 
  PAVEMENT (@mikeyfevs) reported 8 minutes ago

  @OriginBroadband WOW. Award winning???? Honestly The worst customer service i have encountered from any company in my life. on top of being lied to over a engineer turning up to my property. TWO days taken off of work and still waiting for engineer to turn up.GOODBYE

• 
  Adrian Herridge (@editfmah) reported 11 minutes ago

  @CraftyOldGit @OriginBroadband You can then see if you are getting 1000's of unrecoverable errors causing it to be slow. Or if you are on a really really old ADSL connection (like I was at Longleat), then I kept getting locked into a very low BRAS profile and it would stay at 1-2 MBs for weeks and slowly climb

• 
  katnipps (@katnipps_) reported 15 minutes ago

  Just spoke to my provider @OriginBroadband - conversation went like this. “My connection is **** and unstable”. Origin, “so… would you be willing to pay us more?” wtf kinda service is this where they have THE AUDACITY to ask you invest *more* into a product that sucks ***?

• 
  proudScot (@gordonelwood4) reported 15 minutes ago

  @OriginBroadband more problems with broadband? My Wi-Fi has been down for most of the pm!

• 
  Sandra H20 (@SandraH10347464) reported 16 minutes ago

  @OriginBroadband why do you keep sending me emails as if im still a customer saying if you would like to cancel ring us i cancelled in 2017 ! your still trying to offer me a new contract as if im still with you .

• 
  John ellis (@Johnell63593211) reported 16 minutes ago

  @OriginBroadband ......you must be so proud! Even after providing THREE months notice of termination and you still want to bill me for a FOURTH month! A service I haven't used due to moving house. Really poor customer service from a company with a poor attitude! 😡😠🤬