Origin Broadband service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Origin Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

• Internet (67%)
• Wi-fi (33%)

Live Outage Map

The most recent Origin Broadband outage reports came from the following cities: Blackburn, Dunfermline, and Wembley.

City	Problem Type	Report Time
Blackburn	Wi-fi	2 months ago
Dunfermline	Internet	2 months ago
Wembley	Wi-fi	2 months ago
Wandsworth	Internet	2 months ago
London	Internet	3 months ago
London	Internet	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ZULUrising (@zulurising) reported 1 minute ago

  No service again @OriginBroadband

• 
  proudScot (@gordonelwood4) reported 2 minutes ago

  @OriginBroadband more problems with broadband? My Wi-Fi has been down for most of the pm!

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 3 minutes ago

  @RealKiro @_fadgie_ @OriginBroadband Expecting people to pay extra to make the service work properly ... Absolute charlatans ...

• 
  A Spoonful of Cocoa (@spoonfulofcocoa) reported 4 minutes ago

  @OriginBroadband Hi. Is there an outage near Derby? I’ve had no internet for a few hours. Thanks

• 
  Nicole (@nicbar26) reported 8 minutes ago

  @OriginBroadband worst service, no internet connected for a week. Get given runaround every time we call.

• 
  Mike Wilson 🐟 (@CraftyOldGit) reported 9 minutes ago

  @editfmah @OriginBroadband Not seeing loads of errors. Download speed currently 4.88Mbps, upload 8.85Mbps which is weird.

• 
  LT (@LT_laytont11) reported 12 minutes ago

  @georgiesucks @virginmedia @OriginBroadband Yeahhh but these guys like to argue or be smart and cocky to customers so its **** either way

• 
  riggheadFUT (@Itzrigg) reported 12 minutes ago

  @OriginBroadband Worst internet provider i have ever experienced, says full bars but very slow and consoles internet doesnt even work.

• 
  Nick Smith (@newswrthyvision) reported 13 minutes ago from Wandsworth, England

  .@OriginBroadband - Your internet is down in SW15 and your customer service line is closed. Not like I don't need the internet for work or anything.

• 
  Rob Clark (@Rob_Clark) reported 14 minutes ago

  @Schmell_DeCoffe @OriginBroadband That was the email I never got.

• 
  The Gaming Prince91 (@GamingPrince91) reported 17 minutes ago

  @Rob46156436 @OriginBroadband I had zero issues till last night the prices are good but they need to up there signal some moreespecslly with thr router as i had to use the old BT router as a booster

• 
  PAVEMENT (@mikeyfevs) reported 19 minutes ago

  @OriginBroadband WOW. Award winning???? Honestly The worst customer service i have encountered from any company in my life. on top of being lied to over a engineer turning up to my property. TWO days taken off of work and still waiting for engineer to turn up.GOODBYE

• 
  Natalie (@MissHedgie) reported 20 minutes ago

  @OriginBroadband is your service down in the Chelmsford area? Haven’t been able to get connected all morning.

• 
  Gary Myers (@GaryMyers321) reported 22 minutes ago

  @OriginBroadband ...... can you tell me whether you are still answering calls for Origin Business Line customers? My internet has been down for 2 days now, and no one is answering the phone!!

• 
  Emma Tunney (@Princessflexx) reported 23 minutes ago

  @OriginBroadband I have no internet again this has to be the worst company ever

• 
  JerryonTwidder (@JerryonTwidder) reported 27 minutes ago

  No wonder customer service at @OriginBroadband has gone down the pan if they’re now owned by @talktalk . When it comes to customer service they don’t get much worse than @TalkTalk

• 
  mc california (@mccali99) reported 29 minutes ago

  @OriginBroadband the bull from origin Thank you for speaking to us, I am sorry to hear that you are not happy with the resolution offered.   We have gone over all of the evidence we have and we've given what we believe is a fair and reasonable resolution to your complaint – .

• 
  Rob (@Rob46156436) reported 30 minutes ago

  Are you owed money by trouble @OriginBroadband ? Time may be running out to get it back. #administration #wheresthemoneygone

• 
  Joshua Powney (@joshpowney) reported 31 minutes ago

  @OriginBroadband no internet for 48 hours now thanks guys... no rush to get paying customers online again. Guess I'll have to wait another 48 hours just for an engineer to line test the master socket then lead me back to customer services..

• 
  dinos22 (@dinos22) reported 32 minutes ago

  @OriginBroadband support team told me that they’ve received numerous reports of similar problems other customers are facing!

• 
  Wayne Sables (@waynesables) reported 34 minutes ago

  @Rob46156436 @RTO_TIME @OriginBroadband Ah wonderful. I’m now with a company I would never have every gone with.

• 
  Caz (@Caz62639853) reported 36 minutes ago

  @Mero46008244 @OriginBroadband They are shonky, id give them a miss and go to BT or Sky….better connection and service

• 
  katnipps (@katnipps_) reported 40 minutes ago

  Now I have no working broadband at all. Thanks for the help lads @OriginBroadband

• 
  mc california (@mccali99) reported 48 minutes ago

  @OriginBroadband This offer has now been withdrawn along with any previous offers made.   What happens next?   We have closed your complaint and you will be issued with an ADR letter electronically by email in the next 14 days, which will confirm this and can be used as evidence

• 
  Meghna Majumdar (@MeghnaMajumdar) reported 52 minutes ago

  @OriginBroadband Is there an internet outage?? Or is it just the rubbish router again. Not renewing this connection

• 
  Anonymous Hieronymus (@_AOTML_) reported 54 minutes ago

  Hey @OriginBroadband is your service down or anything I came home today to find that my internet is completely gone and restarting the router does nothing the dsl light on the box is off Cheers

• 
  The Gaming Prince91 (@GamingPrince91) reported 54 minutes ago

  I keep loosing connection when i live stream WTF is going on @OriginBroadband @OriginProblems siriously considering going back to BT 😡

• 
  A Spoonful of Cocoa (@spoonfulofcocoa) reported 58 minutes ago

  @OriginBroadband Do you no longer provide live chat on your website? My outage is ongoing and I’d appreciate a response

• 
  OriginBroadbandComplaints (@OriginBroadban1) reported 58 minutes ago

  just to add clarity, when we worked at @originbroadband we were told to never issue a refund until it had been chased 3 times. (its still the process)

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 59 minutes ago

  @Rob46156436 @obryssau @OriginBroadband I doubt he will offer an explanation because he doesn't give a sailing ****, he's already lined up his next 2 Ltd. companies that he will use to milk hard earned money out of ordinary people before bankrupting/dissolving/placing in administration and discarding like a used tissue