Origin Broadband Outage Report
Why is my Origin Broadband service not working?
No problems detected
If you are having issues, please submit a report below.
Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Origin Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Origin Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Origin Broadband compensate me for the outage?
The recent Origin Broadband outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Origin Broadband if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Origin Broadband has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (44%)
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Wi-fi (33%)
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E-mail (11%)
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Total Blackout (11%)
Live Outage Map
The most recent Origin Broadband outage reports came from the following cities: Barry, Glasgow, City of Westminster and Marlow.
| City | Problem Type | Report Time |
|---|---|---|
 Barry |
Internet | |
| Glasgow |
Wi-fi | |
| City of Westminster |
Internet | |
| Marlow |
Wi-fi | |
| London |
Internet | |
| Glasgow |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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liza broome
(@Nomadwinacka96) reported
@OriginBroadband yet again you have restricted my service because I have missed the payment for January's service WERE IN DECEMBER YOU'VE BEEN PAID FOR DECEMBER NOW YOUR DEMANDING 2 MONTHS PAYMENTS EVEN THOUGH I ONLY OWE THE MONEY FOR JANUARY'S SERVICE
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Danny 🏴
(@DannyBolland) reported
@OriginBroadband hey I’m having problems ordering, it says my card was declined but when I spoke to my provider they said your payment system might be down
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Gary 🏆 Rockcliffe 💙 MOT 💛
(@gary_rockcliffe) reported
@OriginBroadband The internet keeps cutting off constantly, is there issues at your end please?
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OriginBroadbandComplaints
(@OriginBroadban1) reported
Interesting that Lewis @originbroadband tells his guys not to advise the cooling off period starts from the contract agreeing and NOT when the service starts
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C.C.L. 🇩🇪🇪🇺🏴
(@ccl_ayrshire) reported
@OriginBroadband do you have technical issues with your website or did you simply decide to switch off Login and chat so that you can enjoy a quiet day? Where is the phone and email support option?
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Robert.whittingham
(@Robertw94718460) reported
@OriginBroadband worst ISP ever. Packet loss on PS5 is unbearable. Soo glad i cancelled today and going with sky.
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Gary 🏆 Rockcliffe 💙 MOT 💛
(@gary_rockcliffe) reported
@OriginBroadband Leanne, you never told me when I first took out your contract though? Instead you sold me an 80meg plan when I could only get 15meg 😮
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Guillermo Zafra
(@guillezc) reported
@OriginBroadband months trying to fix an unstable connection with an awful customer service, yet when I finally give up cause I need a stable connection for work, they still charge early termination fee
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Adam Pritchard 🇪🇺🇮🇪🏴
(@Adamjpritchard) reported
@OriginBroadband Hi - am having trouble with v low download speeds and poor streaming. Had an online chat with your guys. Need to chat again but can't open the chat function on your website. Please help.
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C.C.L. 🇩🇪🇪🇺🏴
(@ccl_ayrshire) reported
@OriginBroadband I try to log-in - portal page is loaded and then I'm locked out! Without Log-In no chat - no support! Tried on two different computer, both the same outcome. If it is not a technical issue, then its ?????
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Gillian Yeoman
(@gillian_yeoman) reported
@OriginBroadban1 @OriginBroadband Yes of course, numerous times. Charging £340 for no service at all. Not tried to resolve
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@charlaayoo @OriginBroadband Do some searching about "Double NAT" and don't let them charge you for a fixed IP to remedy the issue. The reason you have a problem is because of the way they manage their network. You shouldn't have to pay extra to fix that.
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Adam Pritchard 🇪🇺🇮🇪🏴
(@Adamjpritchard) reported
Help needed. Anyone have any ideas why I might be getting download speeds of c. 5Mb but Upload speeds around 12? @OriginBroadband
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Adam Pritchard 🇪🇺🇮🇪🏴
(@Adamjpritchard) reported
Help needed. Anyone have any ideas why I might be getting download speeds of c. 5Mb but Upload speeds around 12? @OriginBroadband @WeAreOpenreach
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Leonardo Fernandes
(@Leonard41791029) reported
@OriginBroadband respond to your complaint emails instead of ignoring them!
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Kayla
(@Kayla56919394) reported
@guillezc @OriginBroadband I had same problem months emailing them and calling them for manager never to call only got complaints Manger to call once I asked to leave woman said I dident have to be held to the 400 disconnect fee I screen shot Ed every speed test and sent them it.
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sing
(@sing13880151) reported
@OriginBroadband I am extremely unhappy with your customer service. I have tried to call and resolve the problem through live chat and I've yet to receive a reply.
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firstthoughtbestthought
(@firsthoughtbest) reported
@OriginBroadband could someone help me with an email I recieved today, telling me to pay £125.94 w/in 7 days because my account is closing early. I did not request account closure, my DD is still active. I'm a disabled person with limited resources & I cannot & will not pay.
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Leonardo Fernandes
(@Leonard41791029) reported
@alderleywizards @OriginBroadban1 @OriginBroadband they trying to do the same to me now,they are proper crooks. worst company I have ever see
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Anne Ford
(@AnneFord22) reported
@OriginBroadband Still having problems with internet staying connected. Have to go into settings each time I switch my laptop on to connect. Going into work today so will be able to catch up on anything I’ve missed during teams that I couldn’t join in with.
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Ferkison
(@FerkiSon) reported
@TalkTalk How can I find how much you will charge me to cancel my service? @OriginBroadband seems a better option at this point
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Gary 🏆 Rockcliffe 💙 MOT 💛
(@gary_rockcliffe) reported
@OriginBroadband It’s a joke and you never told me when we discussed this at first? Instead it’s in small text in a contract that nobody reads. I do hope your service picks up for me personally because my first 12 months have been horrendous. 😔
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Gary 🏆 Rockcliffe 💙 MOT 💛
(@gary_rockcliffe) reported
@OriginBroadband When troubleshooting it suggests there is no internet coming down our phone line?
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Charley Christopher
(@AWriteCharley) reported
@OriginBroadband broadband is down in Harrogate?
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Gillian Yeoman
(@gillian_yeoman) reported
Anyone having problems with @originbroadband? Get in touch
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Danny 🏴
(@DannyBolland) reported
@OriginBroadband Never mind it got fraud blocked lol
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Vinchenzo
(@vinchenzo_10) reported
@OriginBroadband my broadband is down I am working from home please advise
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mc california
(@mccali99) reported
@OriginBroadband look no future if you want a service that doesn’t work and customer service who don’t give a ****
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadband this company are scammers. They will not hesitate to give you the worst internet service you could imagine.
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annamouse
(@annamouse) reported
@OriginBroadband Hi. You've left me without internet for the past 2 months, in the middle of lockdown, because you thought, wrongly, that we owed you £650. Now you've cancelled the account without notice or apology. I'll be seeking compensation for this appalling service.