Origin Broadband service status: outage reports and connection issues
Why is my Origin Broadband service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Problems in the last 24 hours
The graph below depicts the number of Origin Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Origin Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
- Internet (60%)
- Wi-fi (40%)
Live Outage Map
The most recent Origin Broadband outage reports came from the following cities: London, and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 5 days ago |
|
London
|
Internet | 19 days ago |
|
London
|
Wi-fi | 29 days ago |
|
Bournemouth
|
Wi-fi | 2 months ago |
|
London
|
Wi-fi | 2 months ago |
|
Glasgow
|
Internet | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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lindahudson (@lindahudson66) reported@OriginBroadband So after two years of stealing £25 per month from my 87 year old mother for a service that you never once provided, She has finally cancelled her direct debit and is contract free , Never dealt with a worse company in my life. #unprofessional #thieves
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John smith (@Ragg_Mann) reported@OriginBroadband my broadband went down from 60geg to 35meg and i was still getting charged for 60meg robbers
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Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported@Rob46156436 @obryssau @OriginBroadband I doubt he will offer an explanation because he doesn't give a sailing ****, he's already lined up his next 2 Ltd. companies that he will use to milk hard earned money out of ordinary people before bankrupting/dissolving/placing in administration and discarding like a used tissue
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Ken Crompton (@KenCrompton62) reported@OriginBroadband why are you tweeting me threatening penalty charges for exiting my contract early? You also emailed me saying I could leave without penalty because you breached your contract with me! It took over 6 months for you to admit you were wrong & have appalling service!
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Derek Weeks (@DerekWe51929279) reported@OriginBroadband @Ofcom No point in messaging you directly. You don’t respond. How do you expect customers to have any confidence in Origin broadband when almost a third of your customers reviews are either poor or BAD.
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Nicole (@nicbar26) reported@OriginBroadband worst service, no internet connected for a week. Get given runaround every time we call.
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JerryonTwidder (@JerryonTwidder) reported@OriginBroadband Hello. My service is due to be connected on 10th Feb. Why has my router not yet arrived?
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s (@queenofinsanit3) reported@OriginBroadband Why is my internet not working I’m getting a privicy notice saying blocking networks
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Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported@DrPennyC @OriginBroadband You can stop your contract at any time, but they will charge you an early termination fee (as would 99% of other providers), unfortunately you are legally obliged to pay for the service for whatever time still remains on your contract.
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Hannah Smith (@hs96hsmith) reported@OriginBroadband why is your live chat feature not working on the website?
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Rachael Hall (@Rachael0199) reported@YourSSE can anyone help please? I have no Internet. There is no one to contact. I know SSE were takennover by Talk Talk, but Origin are the ones who supply the broadband. No one seems to be answering any of my messages @TalkTalk @OriginBroadband
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Richard Hofman (@RichardHofman33) reported@OriginBroadband Hello guys, what is wrong with you the few months or like that? I've been your customer for many years but now I could notice there is no customer support, no live chat and there is nobody taking care of the low speed I've been experiencing for some longer time.
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Mike Wilson 🐟 (@CraftyOldGit) reportedAs you were @OriginBroadband — problem seems to be with the SpeedSmart app on my iPhone. Crappy Zoom call quality could be someone else’s problem, too.
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Shay (@organised) reported from Coventry, EnglandStayed with @OriginBroadband in the new house because they’re great for service and you can take your own modem — would have killed for @virginmedia but alas that area is too rural 😭
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Dino ACM 🇮🇹 (@DinR2) reported@MaverickCS5 @OriginBroadband Did you ever fix this ? Im having the same problem ! haha
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Blandlord (@blandlord_1) reported@OriginBroadband Are you guys still in business? 2 hours on hold chat feature not working
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Wayne Sables (@waynesables) reported@AndrewRWhite @OriginBroadband The service is getting worst and worst. It's completely unusable.
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fazalm (@fazal1984) reported@OriginBroadband hi team, internet dying on me all afternoon. This has been going on for a few days specially during the noon time. Please help !
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Derek Weeks (@DerekWe51929279) reported@OriginBroadband I will continue to exercise my right to comment on the abysmal way you treat customers who have issues with your company.
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Newham Mum Miss T (@MissTIslam82) reported@OriginBroadband, @Ofcom 1/2 been paying for a service I never ever received the Internet I paid for, I'm disabled and my kids suffered with no internet, you have no helpline that ever works.
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Derek Weeks (@DerekWe51929279) reported@OriginBroadband Here’s another crude gimmick Origin broadband to entice people to join this disjointed excuse of an internet provider. Their equipment sucks and their customers service is non existent.
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OriginBroadbandComplaints (@OriginBroadban1) reported@PerBetts @OriginBroadband dont forget as well you pay 2 months ahead for your service so the likliehood is they owe you money
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The Gaming Prince91 (@GamingPrince91) reported@OriginBroadband need to fix this wifi issue 3 times in 3 nights its messed up wtf is going on
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The Gaming Prince91 (@GamingPrince91) reported@OriginBroadband need to fix there wifi super fast my *** i camt even do a live stream on youtube because of it 😡 wtf is going on
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JerryonTwidder (@JerryonTwidder) reportedNo wonder customer service at @OriginBroadband has gone down the pan if they’re now owned by @talktalk . When it comes to customer service they don’t get much worse than @TalkTalk
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Matt Jacobs (@FilmLifestyle) reported@OriginBroadband - I’ve DMed to get this security breach issue sorted asap. This isn’t a good look. Please respond to my DM and resolve my internet issue asap.
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Chris McFadyen (@_fadgie_) reported@RealKiro @OriginBroadband Worst provider of any service ive experienced
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mc california (@mccali99) reported@OriginBroadband in the event that you wish to escalate your complaint. After this letter is sent, no further action will be taken on our part. Please feel free to contact us if you have any further queries regarding your Origin account by calling our teams on 0330 024 17 77.
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Connor Bull (@Connor_Bull) reported@OriginBroadband your broadband is ******* shite. A brick could provide better service
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Kirsty Ellis (@Kirsty907) reported@OriginBroadband I have been trying to contact your customer service department all day phone lines not working and online chat has disappeared. I have had no internet since this morning. How can I actually get some help with this.