Origin Broadband Outage Report
Why is my Origin Broadband service not working?
No problems detected
If you are having issues, please submit a report below.
Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Origin Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Origin Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Origin Broadband compensate me for the outage?
The recent Origin Broadband outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Origin Broadband if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Origin Broadband has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (48%)
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Wi-fi (20%)
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Phone (16%)
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Total Blackout (10%)
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E-mail (6%)
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TV (1%)
Live Outage Map
The most recent Origin Broadband outage reports came from the following cities: Islington, Edinburgh, Birmingham, London, Lewisham, Gateshead, Croydon, Sunderland, Stratford, Southwark, Enfield Town, Aberdeen, Glasgow, Peterborough and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Edinburgh |
Internet | |
| Birmingham |
Wi-fi | |
| London |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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𝔗𝔥𝔢 𝔑𝔦𝔤𝔥𝔱𝔠𝔬𝔯𝔢 𝔐𝔦𝔵𝔢𝔯
(@YT_TNM_Official) reported
origin broadband is down is anyone else having the same issue @OriginBroadband #originbroadband
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mike king
(@King1315M) reported
@OriginBroadband Just to let you and everyone know. I have tried phone, email etc on numerous occasions to cancel my mothers broadband and phone. With no success. I have now cancelled the direct debit in the vain hope you will contact me. Number 28 in the queue.
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Tom ⭐️⭐️
(@thedamnedmanBC) reported
@OriginBroadband never use this company for broadband. Not had internet for 8 days and getting fobbed off daily
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Rachael Hall
(@Rachael0199) reported
@YourSSE can anyone help please? I have no Internet. There is no one to contact. I know SSE were takennover by Talk Talk, but Origin are the ones who supply the broadband. No one seems to be answering any of my messages @TalkTalk @OriginBroadband
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hestiaa
(@x_Hestiaa_x) reported
@OVOEnergy @YourSSE @OriginBroadband I am am SSE broadband customer, my internet is not working & cannot get in touch with anyone about this. Who fixes my broadband?
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RebelCheeseCake
(@RebelCheeseCake) reported
@OriginBroadband I know it's a bank holiday, but surely someone is available to help? No internet for 2 days now. Yesterday's fixes you gave didn't help.
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Karl G
(@itskarlg) reported
Wow. Glad I left @OriginBroadband, my friend has just told me they incorrectly disconnected him saying he had moved to a new provider (didnt) said they'd put it back on in 2weeks, now telling him no exchange lines free and removed him as a customer. No apology, no compensation 😲
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CALL EM OUT
(@HeslopPj) reported
@OriginBroadband These guys are the worst I've dealt with for Internet had several problems over the years, but recently 11 days without Internet, while they simply just lie or blame bt.... they're in breach of our contract as I don't have any Internet and we're disabled need it
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PJ Heslop
(@HeslopPj) reported
Don't trust @OriginBroadband they're con men, who lie, steal and treat people like garbage
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Siddhant Pant
(@BlitzTonks) reported
@OriginBroadband @rotherhamtiser I don't think so. But the bad breeding should definitely be banned. These people be selling sick puppies with genetic problems to people for 15K. I heard a case where 14 pitbulls, all from the same litter attacked people. It was in their genes
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Nick Smith
(@newswrthyvision) reported
from
Wandsworth, England
.@OriginBroadband - Your internet is down in SW15 and your customer service line is closed. Not like I don't need the internet for work or anything.
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Isaac Christian
(@Isakson_chris) reported
@NBN_Australia @OriginBroadband NBN is supposedly down, an unplanned outage in Traralgon, VIC 3844. However my neighbours seem to have internet just fine??? Any status updates on what's being done to fix the problem???
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JerryonTwidder
(@JerryonTwidder) reported
No wonder customer service at @OriginBroadband has gone down the pan if they’re now owned by @talktalk . When it comes to customer service they don’t get much worse than @TalkTalk
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Jestunhi
(@Jestunhi) reported
@OriginBroadband - my internet has been down for around 5 hours now, support only available until 1pm on Sundays. What's the problem?
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Dominic Rose
(@DominicRoseLove) reported
@OriginBroadband what network band offers your router? Is it dual, 2.4Ghz, 5Ghz?
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Mords ⚙️
(@modredcastleton) reported
@OriginBroadband It's nice of you to provide an alternative for when the extremely shoddy work your techs do on your behalf with our NBN box leaves our internet down for weeks on end :D
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Mords ⚙️
(@modredcastleton) reported
@Tunoteee @OriginBroadband We're changing the tag text to be like written in blood "worst job ever sorryyyyyyyy ughhhhh dead now my bad job killed meeee....". Too much? :D
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Tunote
(@Tunoteee) reported
@modredcastleton @OriginBroadband You should use this as a reference for an event in the game. When you interact with it it could say, "Someone did a horrible job with this. I could do better blindfolded." You know. As a funny callback for your Twitter followers. Or something.
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Leighton Pickering / Lewis
(@LeightonLewis4) reported
They sent me a new Router, Yesterday, Guess what ? Still no Signal coming in, As ive always told them They even sent me a letter, Stating, If they get Openreach out, They may charge me, What A Cheek, When I'm entitled to Compensation for loss of service. @OriginBroadband
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Leighton Pickering / Lewis
(@LeightonLewis4) reported
Re: Origin Broadband. They sent me a new Router, Yesterday, Guess what ? Still no Signal coming in, They even sent me a letter, Stating, If they get Openreach out, They may charge me, What A Cheek, When I'm entitled to Compensation for loss of service ! @OriginBroadband
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Claire'Nicole
(@clairenicoleexo) reported
@OriginBroadband is there problems with the connection? Gone off and not coming back
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Leighton Pickering / Lewis
(@LeightonLewis4) reported
My Origin Broadband Connection Keep's Going Off, For Long Periods, It's Been Getting Worse Since October 2022, Despite Complaining On Here, Connection Lost From Outside. Please Fix ASAP @OriginBroadband
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Bruño Fraga
(@brunhofraga) reported
@OriginBroadband I have cancelled my account (C0069251) in early October. You stopped sending me bills but did not cancel my direct debit and keep charging me for a service you are not providing.
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Archana Pawar
(@Archana19374096) reported
@OriginBroadband I have been with origin for more then 24 months without renewal of contract why is it charging me termination fee, I was been mentioned in terms of job loss they would consider even though here the contract was never made but they are imposing illegal charges
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☮️❤️🧡💛🇪🇺🏳️🌈Gaia🦉Sophia🏳️⚧️🇺🇦💚💙💜☮️
(@GaiaSophia8) reported
@DrHughHarvey @oliviasolon @OriginBroadband £30 for 67Mbps down...?!😳67Mbp/s is 8.375MB/s down. She's currently paying £37 for ½Gbit (500Mb/s).500Mb/s is 62.5MB/s, ~7.5x FASTER. Why would she want to switch to an ISP offering worse speeds? Didn't realise such pathetic speeds were still being offered.
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Hugh Harvey
(@DrHughHarvey) reported
@oliviasolon Try @OriginBroadband - £29 a month, good service
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Richard Hofman
(@RichardHofman33) reported
@OriginBroadband Hello guys, what is wrong with you the few months or like that? I've been your customer for many years but now I could notice there is no customer support, no live chat and there is nobody taking care of the low speed I've been experiencing for some longer time.
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Gertrud
(@GertrudGem) reported
@OriginBroadband I noticed 2 direct debits on the same day on 2 occasions. Can somebody please help?
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SpeedTest SpeedSmart
(@SpeedSmart) reported
@ParkerColin @CraftyOldGit @OriginBroadband Lots of speed tests use servers that are hosted by the ISP you are using. So your traffic never leaves there network. This makes the result unrealistic. What server location are you testing from and what speed are you paying for?
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Nick Gladstone
(@nicky212121) reported
@OriginBroadband having problems with the internet at 33 frenchgate can you check the lines please