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Origin Broadband

Origin Broadband service status: outage reports and connection issues

Why is my Origin Broadband service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours

The graph below depicts the number of Origin Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Origin Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  • 71% Internet (71%)
  • 29% Wi-fi (29%)

Live Outage Map

The most recent Origin Broadband outage reports came from the following cities: Blackburn, Dunfermline, Wembley, and Wandsworth.

CityProblem TypeReport Time
Blackburn Wi-fi 23 days ago
Dunfermline Internet 24 days ago
Wembley Wi-fi 25 days ago
Wandsworth Internet 1 month ago
London Internet 2 months ago
London Internet 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • chrislvkiz
    george (@chrislvkiz) reported

    @OriginBroadband my nat type is always showing strict how do I change it to open as it’s always been a problem but I keep getting fobbed off

  • Rob_Clark
    Rob Clark (@Rob_Clark) reported

    @OriginBroadband so no 24/7 technical support number any more so have to report issues on twitter - not been able to connect in DE65 line sync looks ok so issue looks further upstream

  • itsme05864534
    itsme (@itsme05864534) reported

    Finally glad to get rid of the scumbag internet provider @OriginBroadband but as a final **** you to me they decided to keep the line connected during the change over so that it wouldn't work, bunch of scumbag wankers

  • Jestunhi
    Jestunhi (@Jestunhi) reported

    @OriginBroadband - my internet has been down for around 5 hours now, support only available until 1pm on Sundays. What's the problem?

  • Astro5004
    Astro (@Astro5004) reported

    @OriginBroadband I'm having some problems with my internet service any chance of some help?

  • Waynenoir
    Wayne Noir (@Waynenoir) reported

    Anyone else having connection issues with @OriginBroadband #originbroadband ?

  • Schmell_DeCoffe
    Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @OriginBroadban1 @OriginBroadband this is so true, you would go back to the customer with "Sorry, the cheque must have got lost in the post" excuse and they knew it was an outright lie, you might as well have just said "I promise I won't come in your mouth or get any in your hair"

  • zulurising
    ZULUrising (@zulurising) reported

    No service again @OriginBroadband

  • RichardHesketh1
    Richard Hesketh ☯️⚛☮️ #CancelRoyalty (@RichardHesketh1) reported

    @KiltedTxn I thought I had. @OriginBroadband I'll try again. Why does my Wireless Calling keep dropping out? It's never stable.

  • Archana19374096
    Archana Pawar (@Archana19374096) reported

    @OriginBroadband I have been with origin for more then 24 months without renewal of contract why is it charging me termination fee, I was been mentioned in terms of job loss they would consider even though here the contract was never made but they are imposing illegal charges

  • LonewolfClan01
    The Lonewolf Clan (@LonewolfClan01) reported

    Just a heads up on a possible problem. Black fox and Odin may not be able to stream this weekend due to tech issues with their I.S.P. they maybe back tomorrow or by Monday, depends on when @OriginBroadband get them back online. As they do seem to love cutting ppl off @ random

  • KenCrompton62
    Ken Crompton (@KenCrompton62) reported

    @OriginBroadband why are you tweeting me threatening penalty charges for exiting my contract early? You also emailed me saying I could leave without penalty because you breached your contract with me! It took over 6 months for you to admit you were wrong & have appalling service!

  • OfficialJacks__
    Jackson 🛸 (@OfficialJacks__) reported

    @OriginBroadband I can't lie I'm sick to death of CONSTANT problems with your service.. this isn't a one off deal this is EVERY month that you have issues.. I'm currently having to use my data so I can tweet you as coincidentally you ONLY have a payment hotline. Sort it out!

  • Isakson_chris
    Isaac Christian (@Isakson_chris) reported

    @NBN_Australia @OriginBroadband NBN is supposedly down, an unplanned outage in Traralgon, VIC 3844. However my neighbours seem to have internet just fine??? Any status updates on what's being done to fix the problem???

  • spoonfulofcocoa
    A Spoonful of Cocoa (@spoonfulofcocoa) reported

    @OriginBroadband Do you no longer provide live chat on your website? My outage is ongoing and I’d appreciate a response

  • GaryMyers321
    Gary Myers (@GaryMyers321) reported

    @OriginBroadband ...... can you tell me whether you are still answering calls for Origin Business Line customers? My internet has been down for 2 days now, and no one is answering the phone!!

  • McComisky
    The Privateers (@McComisky) reported

    Fantastic customer service from @OriginBroadband and Martin in Doncaster. Broadband up and running sweetly. Please locate this customer service advisor and thank him from me.

  • HeslopPj
    PJ Heslop (@HeslopPj) reported

    Don't trust @OriginBroadband they're con men, who lie, steal and treat people like garbage

  • OriginBroadban1
    OriginBroadbandComplaints (@OriginBroadban1) reported

    just to add clarity, when we worked at @originbroadband we were told to never issue a refund until it had been chased 3 times. (its still the process)

  • Schmell_DeCoffe
    Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @Rob46156436 @OriginBroadband 70,000 customers, WOW in the last quarter of 2018 they were slapping themselves on the back, bragging about hitting the 250,000 customer mark. That's an awful lot of people to lose in just 3 years, and a good indicator of how terrible they were, people were happy to pay to leave.

  • ZoxedSK
    Zoxed (@ZoxedSK) reported

    @OriginBroadband how do I contact you about a broken modem?

  • DerekWe51929279
    Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband You have no idea how I feel. Being scammed is not funny. Origin really out to learn how to practice proper Customer service and deal with issues in a timely and professional manner.

  • MissTIslam82
    Newham Mum Miss T (@MissTIslam82) reported

    @OriginBroadband @Ofcom 2/2 I need a refund and origin to stop harassing me for a service they never have provided and still dont provide

  • mark64364468
    mark (@mark64364468) reported

    @OriginBroadband @OriginBroadband My internet has been down since 6pm last night 19-10-2021. There is no way to contact you only in working hours of 9-6:30pm. HELP

  • Rachael0199
    Rachael Hall (@Rachael0199) reported

    @YourSSE can anyone help please? I have no Internet. There is no one to contact. I know SSE were takennover by Talk Talk, but Origin are the ones who supply the broadband. No one seems to be answering any of my messages @TalkTalk @OriginBroadband

  • Ragg_Mann
    John smith (@Ragg_Mann) reported

    @OriginBroadband my broadband went down from 60geg to 35meg and i was still getting charged for 60meg robbers

  • itsme05864534
    itsme (@itsme05864534) reported

    @OriginBroadband internet went down like 5 hours ago when you going to fix this issue im unable to work

  • TheTweetOfSkull
    Skull (@TheTweetOfSkull) reported

    @OriginBroadband Do you support ipv6 yet? If not,when?

  • MissTIslam82
    Newham Mum Miss T (@MissTIslam82) reported

    @OriginBroadband, @Ofcom 1/2 been paying for a service I never ever received the Internet I paid for, I'm disabled and my kids suffered with no internet, you have no helpline that ever works.

  • CraftyOldGit
    Mike Wilson 🐟 (@CraftyOldGit) reported

    @editfmah @OriginBroadband Well the problem I was having turns out not to be with Origin. On my iPhone, the SpeedSmart app reports < 5Mbps, the same app on my iPad reports > 35Mbps. Problem lies with phone by the look of it. Mystifying. Will investigate that face plate idea, thanks.