Origin Broadband Outage

People looking for a broadband provider... DON'T USE ORIGINBROAD BAND THERE **** IN COUSTOMER SERVICE AND REPAIRING FAULTS. @OriginBroadband The worst I have every encounted..

@OriginBroadband TOM YOU LYING **** ! MANAGER DOING HIS JOB RIGHT ......BOLLOCKS ENOUGH IS ENOUGH ORIGIN CAN GO AND **** ITSELF IM CANCELING MY DIRECT DEBIT. IF YOY WANT YOUR ROUTER BACK CALL ME OR SEND A PREPAID ENVELOPE OTHERWISE IT GOES IN THE BIN !

@OriginBroadband WELL you've done it again, told me openreach are coming to fix my internet, its FRIDAY its 5pm ORIGIN YOU HAVE 60 MINUTES FOR THEM TO SHOW, KNOW THIS IF THEY FAIL YOU ******* LOSE A COSTOMER ITS THAT SIMPLE NOW ! And don't ask me to dm you I will be calling

@OriginBroadband WELL you've done it again, told me openreach are com8ng to fix my internet, its FRIDAY its 5pm ORIGIN YOU HAVE 60 MINUTES FOR TH3M TO SHOW, KNOW THIS IF THEY FAIL YOU ******* LOSE A COSTOMER ITS THAT SIMPLE NOW ! And don't ask me to dm you I will be calling

@OriginBroadband So how can I contact anybody in your support?

@OriginBroadband why is your service interrupted in NW8? I don’t get any answers from your support team. Please get broadband back up and running

@AntonStephans @obryssau @OriginBroadband I dumped them after three weeks, at which point they refused to let me get out of my contract despite zero internet, just shocking service.

After months of zero service my patience tested beyond its limits. @obryssau @OriginBroadband Incurring massive debt after being encouraged by them to use my o2 data whilst they fix the problems with my broadband. To the tune of over £400 They now refuse to pay. Criminal Evil

They clearly don’t care one bit about the financial, emotion, and mental distress they have coursed me. @obryssau @OriginBroadband I urge you all to think twice before ever signing up to this terrible company and chairman. To treat customers in the way I have is criminal

I have never been more hurt insulted disappointed & shocked by a service provider in my life! @obryssau chairman @OriginBroadband Almost 4mths of zero service. Being plunged further into debt and utter despair. Because of this companies shoddy terrible service.

@OriginBroadband what is your call wait time for tech support? Internet down and been waiting for 30 mins for help.

@OriginBroadband Its not your fault mybe Origin need to up there standards and put the customer first, act on faults as they happen not keep people waiting, Origin have cost me time and money something I value, something origin have not adressed.

@OriginBroadband You can not do anything more as you wont be able to reconnect me within the next hour, someone needs to come out yet that can not happen until wedensday which is unacceptable to me this problem was reported on saturday, tomorrow I'm calling to say Goodbye Im not in contract

@OriginBroadband NO INTERNET since Saturday Origin customer care dont exsist They tell you enginiers don't Work weekends. Then they tell you its not there fault but Bt's They've had all day to contact me did they NO HAVE THEY FIXED THE PROBLEM NO TIME FOR A CHANGE !!!!

@OriginBroadband #customercare #nobleedinginternet #blameothers Customer care is zero Keeping customer in thw dark 10/10 Blaming others for NOT DOING THERE JOB 10/10 Do I want to stay a customer of these jokers NOT ! TIME FOR A CHANGE !!!!!!!!!

@OriginBroadband Can you fix your servers they are really bad like i keep on lagging and its so annoying i get lag spikes and its just so upset with the worst wifi in history please fix your servers Jump Network Ltd

@tmccmc59 @OriginBroadband @ASUS I'm still with them they have until monday to fix this or there gone.

@OriginBroadband Come on already fix my internet all six hours down now this is no joke ! Ffs come on

******* internet is down having to use phone data well pissed off with Asus and Origin at this time @asus @OriginBroadband Every minute cost me money they wont refund come monday I'll be looking to switch providers

Hi @OriginBroadband Please help. My 91-year-old grandfather is again without broadband. 2nd time during lockdown - and it's his only lifeline to seeing his children, grandchildren and great-grandchildren. This is now the 2nd time we're up to 45 minutes on hold. Please help.

@OriginBroadband worst company ever to answer the phone

@OriginBroadband @sarahspoon @WeAreOpenreach @OpenreachHelp @vickyfoxcroft we're struggling with an apparent 11-year case of corporate unaccountability, can your office help out at all? We're stuck going round in circles when something bigger needs to happen for our road and neighbouring roads

@OriginBroadband @sarahspoon @WeAreOpenreach @OpenreachHelp Hi Leanne has all of our details. There's two issues here, one has been resolved, but the bigger remaining issue isn't. We're getting a third of the speeds we pay for and @openreachhelp's engineer has said we can get these speeds if the cabling is fixed. But HOW do we action it?

@OriginBroadband @WeAreOpenreach @OpenreachHelp @TomBloodyMyers That’s funny Katey, I’ve given my details 3x already and as soon as we both go into DMs you claim you can’t help. An Engineer has already been out So simple question – whose responsibility is it to action the repair on the cable – a) Origin or b) Openreach?

@OpenreachHelp @OriginBroadband This is still not resolved. I will not give up. Let me be clear: 1/ we’ve reported the issue to our ISP (3 times). 2/ An Openreach engineer visited 2 wks ago. Said there is a fault with a cable and has been for 11 years. 3/ The ISP says it is Openreach’s responsibility to repair

@OriginBroadband I need this to be a dialogue between you and @OpenreachHelp, it’s a problem that you can’t fix with me, it’s something that Openreach need to fix but they don’t speak to consumers directly

@OriginBroadband I need this to be a dialogue between you and openreach, it’s a problem that you can’t fix with me, it’s something that Openreach need to fix but they don’t speak to consumers directly

@OriginBroadband we have a known fault on our road (SE4 1ES). The council records show that @openreach haven’t put a request to fix this fault since 2009. The engineer we spoke too said it’s a well-known fault. We’re getting 3mbps, paying for 60mbps, please help

@OpenreachHelp Hi David, no not sorted. Please help. @OriginBroadband have literally *just* told us this fault number is all you need. Now they are not replying over DM and their agents over the phone say they can't do anything. Can you 2 companies not talk to each other? We are stuck.

@OriginBroadband Right, I'm back again. @WeAreOpenreach @OpenreachHelp can you please help us! We're stuck in the middle of two companies here. We still have no internet on our street. Our Origin case number is tr0000011592974 - this is the info you need. Please talk to each other.