Origin Broadband Outage Report
Why is my Origin Broadband service not working?
No problems detected
If you are having issues, please submit a report below.
Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Origin Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Origin Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Origin Broadband compensate me for the outage?
The recent Origin Broadband outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Origin Broadband if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Origin Broadband has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (75%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (4%)
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Phone (3%)
Live Outage Map
The most recent Origin Broadband outage reports came from the following cities: Leyton, Birmingham, Hayes, Gravesend, Sheffield, London, Croydon, Ealing, Bermondsey, Bushey, Camden Town, Manchester, Tower Hamlets, Norwich and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 Leyton |
Internet | |
| Birmingham |
Internet | |
| Hayes |
Internet | |
| Gravesend |
Internet | |
| Sheffield |
Wi-fi | |
| London |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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IrishEye🇨🇮☘️
(@IrishEye9) reported
from
Bradford, England
@OriginBroadband 45 minutes on the phone : No answer. Email blocked. Live Chat not working. Swittched to Origin but now Land-line is dead so no Internet. Feckin Shambles.
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R-Elena
(@ruth_elenaf) reported
from
Bracknell, England
Don't ever choose @OriginBroadband they never communicate anything to you. I've been waiting for over a month for broadband to be set up. @WeAreOpenreach keep canceling my set up & finding errors apparently. I'm promised dates for live internet then have to chase them. Awful!!!
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Morag Malchick
(@Devotchka0183) reported
@xblackcatxx13 @OriginBroadband They're just crap. I used Martin Lewis's site and asked them to waive my termination fees because of poor service (which they did) and just get someone else. Good luck with the handover.
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jane elledge
(@badwolfjane) reported
from
Bromsgrove, England
@junententh @OriginBroadband Did you resolve this issue regarding Xbox one double Nat as getting this and it is nothing within our end so something Origin or MS have done?
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Chromatic Blue
(@Chromatic_Blue) reported
@cookiekinggame1 @GameboyLuke @OriginBroadband I've heard just as much bad things about Virgin to be fair.
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Christie O'Connor
(@Lunindi) reported
@OriginBroadband Hi, popped you a message. I was told you were aware of an issue.
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John Alzayat
(@EquinoxPhoenix) reported
@GameboyLuke @OriginBroadband Time to cancel then, if they can't be asked to provide the service you are paying for they don't deserve your money. Or anyone's money for that matter.
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Seneca
(@Seneca73646304) reported
from
Paddington, England
@OriginBroadband So how can I contact anybody in your support?
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𝘊𝘰𝘭𝘭𝘦𝘵𝘵𝘦 𝘞
(@ColletteR) reported
from
York, England
@OriginBroadband We're speaking to our 6th advisor now Katey. 4 hours+ and still not sorted. I'm losing confidence that you CAN help to be honest #OriginBroadband
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Karen
(@Kazza_Cookie) reported
@jon_newsome @OriginBroadband I tried that too,made no difference to mine,only started with the Origin broadband when had Sky had no issues
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Helena Mandleberg
(@HJMandleberg) reported
from
Redditch, England
@OriginBroadband I’ve only been a customer for a week and am already seriously unimpressed. I have no broadband a week after ‘installation’ and can’t even access my account to check the status of my order. Really, really poor. I’d appreciate some contact ASAP please.
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Queue Jumper
(@AngieO968) reported
from
Belfast, Northern Ireland
Come on @OriginBroadband I have been trying to get tech support for the past 2 hours, online tech support is extremely slow and useless without proper diagnostics of problem. Am now in waiting loop for phone support. How long should I expect to be on hold?
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Morag Malchick
(@Devotchka0183) reported
@topballak @OriginBroadband I asked them to waive my termination fees in light of poor service, which they did. I'd find someone else - Origin have been nothing but trouble. Report them to trading standards too (I have) so their rep gets about.
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Morag Malchick
(@Devotchka0183) reported
@Agent47Connor @OriginBroadband I think they just give out a phone number that doesn't work because I had the same issue. Just ask them to waive your termination fees due to poor service and get someone else.
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Jon Newsome
(@jon_newsome) reported
@OriginBroadband I am having issues downloading programmes with my SkyQ and have had a Sky engineer visit today. He has suggested that due to previous issues I require a static IP address to fix the issue....can you help with this please?
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jane elledge
(@badwolfjane) reported
from
Bromsgrove, England
@junententh @OriginBroadband Ah ok. Don’t want to swap provider as no problem with Origin other than this. Might have found a way using port forwarding on the router - fingers crossed
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R-Elena
(@siempre_lana) reported
from
Bracknell, England
@tinwix @error_no_entity @OriginBroadband Yes I feel your pain. I have had problems after problems with them
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John Armstrong
(@JohnArm54295564) reported
@GameboyLuke @OriginBroadband Yeah heard you talk about it on Pat's stream they are on some **** I'd demand some kinda discount at this point just for their negligence
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𝘊𝘰𝘭𝘭𝘦𝘵𝘵𝘦 𝘞
(@ColletteR) reported
from
York, England
If you are serious about offering some help @OriginBroadband , I DM'd a telephone number a while ago and we are still waiting for your call. After today we are going elsewhere #originbroadband #CustomerService #broadband
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Jamie Salmon
(@CuriousMachine) reported
from
Sheffield, England
@OriginBroadband Internet appears to be down in S2 :(
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Logan
(@LoganHMPG) reported
@GameboyLuke @OriginBroadband My ping spikes from 30 to 150+ all night, and my connection cuts out 10+ times a day for over a year. Last week they called me and told me they don't see my problems on their end, and there's nothing they can do. Any ISP with "Broadband" in their name can go **** themselves lmao
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Karen
(@Kazza_Cookie) reported
@jon_newsome @OriginBroadband Does the Static IP work with this issue?been having this for months
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George Brownless #BLM
(@GeorgeBrownless) reported
@GameboyLuke @OriginBroadband Probably not the best answer but if they aren't playing ball, call them, tell them they've got 12 hours to give a solution or you'll go to Ofcom. BT were being arses for us last year and that terrified them when we played that card.
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Morag Malchick
(@Devotchka0183) reported
@Lunindi @OriginBroadband Just leave them. Report the poor service and ask them to waive your termination and get another provider. I would encourage you to report them to trading standards too. Then their rep will be more well known.
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Vinicius Fachinetto
(@vfachinetto) reported
from
Poplar, England
@OriginBroadband 30 minutes waiting on the line for technical support.... still waiting
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R-Elena
(@siempre_lana) reported
from
Bracknell, England
No matter how good a deal it sounds, never try @OriginBroadband they are one of the worst companies I have ever dealt with! No idea of customer service and managers never get back to you! I have no internet, no job and supposed to have an interview this week over zoom....
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R-Elena
(@ruth_elenaf) reported
from
Bracknell, England
Whatever you do, don't choose @OriginBroadband they never communicate anything to you. I've been waiting for over a month for broadband to be set up. @openreach keep canceling my set up & finding errors apparently. I'm promised dates for live internet then have to chase. Awful!!
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luke
(@GameboyLuke) reported
I've been waiting on a call from my ISP, @OriginBroadband for two days now and I finally got a call today, but it was from their promotions team to ask me about their special offers. WHILE I'M STILL WAITING FOR THEIR TECHNICAL TEAM TO CALL ME AND FIX MY SERVICE.
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Dan Pickard
(@DanPickard3) reported
from
Corby, England
@Matthew71582083 @bubblesismaname @OriginBroadband They asked for my account details in a PM an hour and a half ago...then silence! I have been trying to work from home for weeks with crap wifi
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Yuumi God
(@cookiekinggame1) reported
@GameboyLuke @OriginBroadband Lol wtf is that ISP, ain't a UK one I'll tell you that! Sky, BT and virgin media are UK isps