Origin Broadband Outage Report
Why is my Origin Broadband service not working?
No problems detected
If you are having issues, please submit a report below.
Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Origin Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Origin Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Origin Broadband compensate me for the outage?
The recent Origin Broadband outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Origin Broadband if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Origin Broadband has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (74%)
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Wi-fi (14%)
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Total Blackout (5%)
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Phone (4%)
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E-mail (3%)
Live Outage Map
The most recent Origin Broadband outage reports came from the following cities: Leeds, Birmingham, Manchester, Paddington, Bermondsey, Glasgow, Croydon, London, City of Westminster, Milton Keynes, Stirling, Wembley, Dagenham, Blackpool and Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Birmingham |
Internet | |
| Manchester |
Internet | |
| Birmingham |
Wi-fi | |
| Paddington |
Wi-fi | |
| Bermondsey |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@sarahspoon) reported
@OpenreachHelp Yes I know, been back & forth with @OriginBroadband for weeks. They say it’s your issue. The problem is with the Internet coming into the house, NOT our router. I just want to know why you’re sending engineers without warning and destroying our street’s ability to work?
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ash
(@ash55081567) reported
@OriginBroadband One of the worst internet provider I have ever come across.
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Lisa Sanderson
(@LisaIQ4B) reported
@OriginBroadband any idea when service will be resumed?? Annoying not having any Internet!!
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Jess Smith
(@jls1080) reported
@OriginBroadband hi I have tried the chat facility on your website regarding broadband down issue, waited for 10 mins no reply,can anyone please tell me if there is a problem in my area yo16 postcode.. thanks
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Ant ⬆️
(@arnoldiesel) reported
@OriginBroadband Hey guys if u know what’s good for you, never touch origin broadband as long as you live. Incompetence, bad service, weak WiFi boxes and breakdowns! Do not use!
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lynn agnew
(@lynags6) reported
@originbroadband having really bad experience problems with connection, both working from home and origin tech only open Monday - Friday - really .. paying for broadband that’***** and Miss and losing wages through it Thanks Origin
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Ben Press
(@BenjiPress) reported
Diabolical @OriginBroadband Internet down again. ZERO communication.
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Nigel Thornberry
(@BenPetrakis) reported
@OriginBroadband is among the worst broadband providers in the UK, anyone who chooses their service over others such as Vodafone, BT or even TalkTalk is simply making a mistake. Horrible customer support, speeds much lower than advertised, lack of range of contract lengths...
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jac
(@jacobrien55) reported
@OriginBroadband Thanks but I've now managed to contact customer services
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Sarah
(@sarahspoon) reported
@OpenreachHelp Hey @OriginBroadband pls read thread above. You've repeatedly told us there's nothing we can do, as Openreach tampered with our street's cables. But it's been 24 hours without service, several houses affected in SE4 1ES. Do something.
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itsme
(@itsme05864534) reported
@OriginBroadband no internet now for 11 and a half hours you having some issues in the me16 areas? Dont tell me you need personal information to tell me if there's an issue I know you don't
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itsme
(@itsme05864534) reported
@OriginBroadband hey my internet stopped working last night i turned the router off and on and internet came but but I wake up this morning to find the router all together doesnt work why would this be?
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David Trott 📣 Impact Digital Marketing
(@ImpactGroupDT) reported
A few years ago, we had an account with @OriginBroadband - I've no idea what it's like now, but back then our connection was appalling. Barely any speed, connection dropping frequently, little to no customer service. It might be ace now, I've no idea. 1/7
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Simon Cope 💙
(@simonjcope) reported
What hours are @OriginBroadband tech support working today please? Started online chat but only bot response so far. Home broadband has been down all morning .
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Simon Cope 💙
(@simonjcope) reported
@OriginBroadban1 @OriginBroadband Got a reply shortly after 10am. Problem resolved a couple of minutes after that. Yes, their tech support acknowledged the outage. Sorry if that doesn't fit with your narrative.
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OriginBroadbandComplaints
(@OriginBroadban1) reported
@__getinthebin @WeAreOpenreach hope you get this sorted. Many people are leaving @originbroadband due to the mid term price rise but only once it gets escalated as a complaint
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OriginBroadbandComplaints
(@OriginBroadban1) reported
@sarahspoon @OpenreachHelp @OriginBroadband they can do something. If they have said they can't they are lying. If there is an Openreach incident they can give you updates and provide clear communication
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OriginBroadbandComplaints
(@OriginBroadban1) reported
oh come on Katey @originbroadband why request further details from each individual when there has clearly been a national outage. Admit the outage, assuming this time it is an outage and you arent on stop with suppliers AGAIN #originfraudband
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thomas
(@GleaveTom) reported
@OriginBroadband our Internet has just stopped is there a problem that hasn't been notified on?
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OriginBroadbandComplaints
(@OriginBroadban1) reported
@BenPetrakis @OriginBroadband Agreed possibly the worst provider going , no clue where all the money has gone but apparently it’s beginning to run out
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Philosophically Stoic 🏴🇪🇺💙😷
(@Philoso74715645) reported
@OriginBroadband can you tell me how long my broadband in Aberdeen is likely to be down today please?
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Liz Chalmers
(@liz_c177) reported
@OriginBroadband time to find a new internet supplier all day speaking to someone to try and fix it and nothing sent to another department again @OriginBroadban1
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Mark Taylor
(@willCodeForAle) reported
I've just spent half an hour on hold with @OriginBroadband and given up, also 20 mins on webchat with no answer. I'm cancelling as I've not had any broadband for a week, and now I have another reason. How do I cancel if I can't speak to anyone... it's a conundrum.
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MattHeeley.
(@MattieBoy92) reported
So our @OriginBroadband went down last night.. Its not been nearly 10 hours and it's still not come back on. 😒😒
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Sofia K 🇯🇲🇵🇰
(@Iamsofiak_) reported
NEVER EVER EVER GO WITH @OriginBroadband THEY ARE SHITTTTT
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OriginBroadbandComplaints
(@OriginBroadban1) reported
@simonjcope @OriginBroadband customer support open at 10am, they only have 2 tech support people so you may be waiting a while. There has a been an outage if you look on downdetector but @originbroadband and denying this currently
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Will Jones
(@__getinthebin) reported
.@OriginBroadband you’ve failed on us twice tonight. Also, one of your people called me the other day after I replied to your email suggesting prices were increasing. When I asked for a call back (as I was in a meeting at the time) I was told yes. It was never forthcoming.
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ash
(@ash55081567) reported
@__getinthebin @OriginBroadband Origin is the worst internet provider. It’s customer services is so bad.
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z
(@tally9219) reported
@OriginBroadband how much exactly will I be getting reimbursed for the terrible service you provide?
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadband can you tell me why you never suggested replacing the router that you initially sent me for go live. After the open reach tech told you it was defective.