Origin Broadband service status: outage reports and connection issues
Why is my Origin Broadband service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Problems in the last 24 hours
The graph below depicts the number of Origin Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Origin Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
- Internet (44%)
- Wi-fi (44%)
- Total Blackout (11%)
Live Outage Map
The most recent Origin Broadband outage reports came from the following cities: London, Bournemouth, Glasgow, Maidenhead, and Bolton.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 5 days ago |
|
Bournemouth
|
Wi-fi | 26 days ago |
|
London
|
Wi-fi | 26 days ago |
|
Glasgow
|
Internet | 1 month ago |
|
London
|
Internet | 1 month ago |
|
Maidenhead
|
Internet | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
-
Anonymous Hieronymus (@_AOTML_) reportedHey @OriginBroadband is your service down or anything I came home today to find that my internet is completely gone and restarting the router does nothing the dsl light on the box is off Cheers
-
Derek Weeks (@DerekWe51929279) reported@OriginBroadband From Ofcom. “Solar flares interfere with communications” I see that Ofcom have given you another perfect excuse (for poor service)to give to your weary suffering customers. At anytime of the year.
-
Hugh Harvey (@DrHughHarvey) reported@oliviasolon Try @OriginBroadband - £29 a month, good service
-
Dr Penny Carey (@DrPennyC) reported@OriginBroadband can you advise how I stop my contract as I'm moving house? I can't find anything on the website or customer portal. Only stuff about moving it to my new address.
-
Gertrud (@GertrudGem) reported@OriginBroadband I noticed 2 direct debits on the same day on 2 occasions. Can somebody please help?
-
Derek Weeks (@DerekWe51929279) reported@OriginBroadband You have no idea how I feel. Being scammed is not funny. Origin really out to learn how to practice proper Customer service and deal with issues in a timely and professional manner.
-
Dani (@DaniSwaffield) reportedIf you ever think about signing up to @OriginBroadband don't. They have completely taken advantage of 2 vulnerable people in their 70's, refuse to let them cancel despite an awful service. Waiting for my complaint to be answered since Feb. Now cut their services off. Awful 🤬
-
Liam (@papafuzzz) reported@OriginBroadband I have not been your customer for over a year, yet in the last week you have emailed me multiple times about picking my new deal. Your emails have no unsubscribe option, remove me from your database.
-
Claire'Nicole (@clairenicoleexo) reported@OriginBroadband is there problems with the connection? Gone off and not coming back
-
RebelCheeseCake (@RebelCheeseCake) reported@OriginBroadband I know it's a bank holiday, but surely someone is available to help? No internet for 2 days now. Yesterday's fixes you gave didn't help.
-
connor mcdermott (@connormcdermot) reported@OriginBroadband I have an issue with my network and I can’t seem to use the online chat service on the website?
-
Tunote (@Tunoteee) reported@modredcastleton @OriginBroadband You should use this as a reference for an event in the game. When you interact with it it could say, "Someone did a horrible job with this. I could do better blindfolded." You know. As a funny callback for your Twitter followers. Or something.
-
Bruño Fraga (@brunhofraga) reported@OriginBroadband I have cancelled my account (C0069251) in early October. You stopped sending me bills but did not cancel my direct debit and keep charging me for a service you are not providing.
-
JerryonTwidder (@JerryonTwidder) reportedThis is how good @OriginBroadband are at customer service: several times (including over the phone) I have asked them to stop sending me bills for £0.00. This company not only has a useless IT system that sends out such stupid emails but poorly trained staff who take no notice.
-
PAVEMENT (@mikeyfevs) reported@OriginBroadband WOW. Award winning???? Honestly The worst customer service i have encountered from any company in my life. on top of being lied to over a engineer turning up to my property. TWO days taken off of work and still waiting for engineer to turn up.GOODBYE
-
Matt Jacobs (@FilmLifestyle) reported@OriginBroadband - I’ve DMed to get this security breach issue sorted asap. This isn’t a good look. Please respond to my DM and resolve my internet issue asap.
-
mc california (@mccali99) reported@OriginBroadband in the event that you wish to escalate your complaint. After this letter is sent, no further action will be taken on our part. Please feel free to contact us if you have any further queries regarding your Origin account by calling our teams on 0330 024 17 77.
-
Newham Mum Miss T (@MissTIslam82) reported@OriginBroadband, @Ofcom 1/2 been paying for a service I never ever received the Internet I paid for, I'm disabled and my kids suffered with no internet, you have no helpline that ever works.
-
Haley Bennett (@HaleyBe35252380) reported@OriginBroadband Why can't I log into my account or get hold of customer support? I have been trying for weeks! Poor effort. I am Moving home and need to disconnect. Guess I will just cancel the direct debit instead!!!
-
Chris McFadyen (@_fadgie_) reported@RealKiro @OriginBroadband Worst provider of any service ive experienced
-
mike king (@King1315M) reported@OriginBroadband Just to let you and everyone know. I have tried phone, email etc on numerous occasions to cancel my mothers broadband and phone. With no success. I have now cancelled the direct debit in the vain hope you will contact me. Number 28 in the queue.
-
Jh (@hj81111) reported@OriginBroadband I need help with my broadband, I can't fund a phone number to ring, thankyou
-
Sandra H20 (@SandraH10347464) reported@OriginBroadband why do you keep sending me emails as if im still a customer saying if you would like to cancel ring us i cancelled in 2017 ! your still trying to offer me a new contract as if im still with you .
-
The Gaming Prince91 (@GamingPrince91) reported@OriginBroadband need to fix there wifi super fast my *** i camt even do a live stream on youtube because of it 😡 wtf is going on
-
Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported@beyre83 @obryssau @OriginBroadband Unfortunately you will find that he doesn't give a **** either as long as the money is rolling in!
-
Caz (@Caz62639853) reported@ash55081567 @OriginBroadband I couldnt agree more….mickey mouse set up, **** customer service and even worse speed
-
itsme (@itsme05864534) reportedFinally glad to get rid of the scumbag internet provider @OriginBroadband but as a final **** you to me they decided to keep the line connected during the change over so that it wouldn't work, bunch of scumbag wankers
-
A Spoonful of Cocoa (@spoonfulofcocoa) reported@OriginBroadband Do you no longer provide live chat on your website? My outage is ongoing and I’d appreciate a response
-
D Graham (@digitalgimp) reported@OriginBroadband -msg'd you re a txt about payment but no response. Can you advise - i've always paid by DD and nothing changed my end - plenty £££'s in the bank! Any support appreciated. Can you fix the security alert when clicking 'My Account' link on email or your website!
-
Wayne Sables (@waynesables) reported@AndrewRWhite @OriginBroadband The service is getting worst and worst. It's completely unusable.