Origin Broadband Outage Report
Why is my Origin Broadband service not working?
No problems detected
If you are having issues, please submit a report below.
Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Origin Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Origin Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Origin Broadband compensate me for the outage?
The recent Origin Broadband outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Origin Broadband if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Origin Broadband has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (65%)
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Wi-fi (15%)
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Phone (10%)
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Total Blackout (6%)
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E-mail (4%)
Live Outage Map
The most recent Origin Broadband outage reports came from the following cities: Birmingham, Paddington, Manchester, Nottingham, Islington, Stowmarket, Royal Tunbridge Wells, King's Lynn, Tottenham, Portsmouth, City of Westminster, Tower Hamlets, Poplar, Croydon and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Paddington |
Internet | |
| Manchester |
Internet | |
| Nottingham |
Internet | |
| Islington |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Gary 🏆 Rockcliffe 💙 MOT 💛
(@gary_rockcliffe) reported
@OriginBroadband I do not understand how you guys cannot deliver fibre like every other service provider. It is appalling. We were promised a better service than our previous property.
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Ewan Darby
(@TheOnlyEwan) reported
@OriginBroadband I have a real problem trying to get through on your automated line with the funny woman that uses too many fs when she speaks, and annunciates in an odd way. The pulse dialing on the 5 mobile phones I've tried doesn't work, neither does it from a landline. Help!
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Robert.whittingham
(@Robertw94718460) reported
@OriginBroadband worst ISP ever. Packet loss on PS5 is unbearable. Soo glad i cancelled today and going with sky.
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OriginBroadbandComplaints
(@OriginBroadban1) reported
Interesting that Lewis @originbroadband tells his guys not to advise the cooling off period starts from the contract agreeing and NOT when the service starts
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annamouse
(@annamouse) reported
@OriginBroadband Hi. You've left me without internet for the past 2 months, in the middle of lockdown, because you thought, wrongly, that we owed you £650. Now you've cancelled the account without notice or apology. I'll be seeking compensation for this appalling service.
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Anne Ford
(@AnneFord22) reported
@OriginBroadband Still having problems with internet staying connected. Have to go into settings each time I switch my laptop on to connect. Going into work today so will be able to catch up on anything I’ve missed during teams that I couldn’t join in with.
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@charlaayoo @OriginBroadband Do some searching about "Double NAT" and don't let them charge you for a fixed IP to remedy the issue. The reason you have a problem is because of the way they manage their network. You shouldn't have to pay extra to fix that.
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Gillian Yeoman
(@gillian_yeoman) reported
@OriginBroadban1 @OriginBroadband Yes of course, numerous times. Charging £340 for no service at all. Not tried to resolve
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Gary 🏆 Rockcliffe 💙 MOT 💛
(@gary_rockcliffe) reported
@OriginBroadband Leanne, you never told me when I first took out your contract though? Instead you sold me an 80meg plan when I could only get 15meg 😮
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sing
(@sing13880151) reported
@OriginBroadband I am extremely unhappy with your customer service. I have tried to call and resolve the problem through live chat and I've yet to receive a reply.
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Parker
(@alderleywizards) reported
@Leonard41791029 @OriginBroadban1 @OriginBroadband Yes.. u try and leave and they charge you 816 quid. Not 1 days Internet 3 months.. They are the worst of the lot
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Leonardo Fernandes
(@Leonard41791029) reported
@alderleywizards @OriginBroadban1 @OriginBroadband they trying to do the same to me now,they are proper crooks. worst company I have ever see
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Gary 🏆 Rockcliffe 💙 MOT 💛
(@gary_rockcliffe) reported
@OriginBroadband When troubleshooting it suggests there is no internet coming down our phone line?
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Danny 🏴
(@DannyBolland) reported
@OriginBroadband hey I’m having problems ordering, it says my card was declined but when I spoke to my provider they said your payment system might be down
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Gary 🏆 Rockcliffe 💙 MOT 💛
(@gary_rockcliffe) reported
@OriginBroadband The internet keeps cutting off constantly, is there issues at your end please?
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Robert.whittingham
(@Robertw94718460) reported
@OriginBroadband i hope anyone with a console does not sign up with this company. Unable to get my NAT from strict and have severe latency. Their customer service do not help with any issues raised.
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Vinchenzo
(@vinchenzo_10) reported
@OriginBroadband my broadband is down I am working from home please advise
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firstthoughtbestthought
(@firsthoughtbest) reported
@OriginBroadband could someone help me with an email I recieved today, telling me to pay £125.94 w/in 7 days because my account is closing early. I did not request account closure, my DD is still active. I'm a disabled person with limited resources & I cannot & will not pay.
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Leah
(@leeahrebekahh) reported
@OriginBroadband have left my elderly grandparents without any internet for the past week leaving them EXTREMELY isolated and impacting on their emotional well-being. The customer services executive left them in tears and charged them before their router had even arrived.
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadband this company are scammers. They will not hesitate to give you the worst internet service you could imagine.
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mc california
(@mccali99) reported
@OriginBroadband look no future if you want a service that doesn’t work and customer service who don’t give a ****
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Leonardo Fernandes
(@Leonard41791029) reported
@OriginBroadband respond to your complaint emails instead of ignoring them!
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OriginBroadbandComplaints
(@OriginBroadban1) reported
@TheOnlyEwan @OriginBroadband you may still get a reply today. Both the customer service agents (yes there are only 2) are still working
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shane swift
(@shanehufc) reported
Anyone want broadband never go with @OriginBroadband terrible service you get if you want it for one room in your home yes but never get signal in other rooms 😖😖😖
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Danny 🏴
(@DannyBolland) reported
@OriginBroadband Never mind it got fraud blocked lol
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Gary 🏆 Rockcliffe 💙 MOT 💛
(@gary_rockcliffe) reported
@OriginBroadband It’s a joke and you never told me when we discussed this at first? Instead it’s in small text in a contract that nobody reads. I do hope your service picks up for me personally because my first 12 months have been horrendous. 😔
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Parker
(@alderleywizards) reported
You know when a company is total bullocks. When you out them on Twitter and they don't even reply .. Swerve @OriginBroadband they are a bunch of scammers. lovely people on customer service just such you in. ease share to warn others.. take you the cleaners
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Charley Christopher
(@AWriteCharley) reported
@OriginBroadband broadband is down in Harrogate?
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OriginBroadbandComplaints
(@OriginBroadban1) reported
@KerriOhSullivan @OriginBroadband sadly they dont have enough staff to manage any dept. Hope you get your issues sorted
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Gillian Yeoman
(@gillian_yeoman) reported
Anyone having problems with @originbroadband? Get in touch