Origin Broadband Outage

@GeorgeBH83 @OriginBroadband yes agreed cancel the DD as you will never get the moneyback off #originfraudband

@OriginBroadband I’ve received an ameal saying my bill is due but I paid upfront for the year - please help

@Ben_Murray @OriginBroadband To process your refund @OriginBroadband will first need you to collect the legendary sword of quel'delar. Once you have this we can work out how much you are owed, issue a fictitious cheque, and then repeatedly claim it's lost in the post until you give up all hope of a refund.

@smarkhunter @OriginBroadband im fed up of them Stephen, im gonna end up cancelling my Direct Debit, even though im in a contract, I don't care! I might have agreed to a contract verbally but I haven't signed anything! im fed up of it and i've just learnt they are using TALK TALK which makes it even worst

why ******** do I bother calling @OriginBroadband been on phone 55 minutes listening to same shitty songs... GRRRRRRRRRRRRRR 😡🤬😡🤬

@OriginBroadband uses talk talk no wonder there’s plenty of down time!!! Ugh 😠 I ain’t paying anymore money to this shite

@OriginBroadband A TOTAL NIGHTMARE... awful company

@TheHandLab @OriginBroadband their support has gone downhill since the #cva and mass job losses. You are best off out of it

the life of @originbroadband #originfraudband #ripoffbritain Regular outages - dont inform customers No service Status page on website Lie to press that customers were not affected by #cva @obryssau toilet overflows and floods the office and tells the world phones are down!

@OriginBroadband U never answer them anyway lol

Cheeky bastids at @OriginBroadband haven’t had broadband for 2 weeks rang customer service to check on the cancellation of my account.......

@OriginBroadband Someone to help me find out if my internet is getting switched on by @WeAreOpenreach today. It was supposed to be working on the 4th

@jev42 @VodafoneUK @OriginBroadband its worth noting as well Origin charge 2 months in advance for most customers so when you leave you have already paid for the time after you have left so that money is owed. Origin dont auto issue refunds

@jev42 @VodafoneUK @OriginBroadband they never do, yesterdays outage hasnt event been acknowledged and no apologies to customers. In fact customers have to contact them and they are then offered 83p for a daily outage lol

@jev42 @VodafoneUK @OriginBroadband along with the recent @OriginBroadband rebrand and new logo/website, the social media team has now been renamed to the fact fudging and bad review censorship department.

@VodafoneUK @OriginBroadband Oh also I see from #originbroadband that it's been out over the 24hrs I've been with Vodafone. I don't know if this terrible excuse for an ISP still has a social media presence, but to my comrades still under the threat of contract termination charges, I promise you, it will end.

I've finally switched to @VodafoneUK. I can't tell you how relieved I am to no longer be under contract with @OriginBroadband - it's a bad when you have to chase the router; bad when they won't explain multiple outages; bad when you can't stream when paying for fibre. Do not use.

Ashleigh @originbroadband why not respond to all the other customers who lost service or just do a post apologising for another outage. #originfraudband

So disappointing and such bad customer service that @originbroadband decide not to reply to the people who had outages last night. 83p a day is their compensatione rate. get claiming

@Neil_f_H @OriginBroadband @NWsavers probably due to the cheap way they connect onto talktalk network

@DavidMWalsh_ @SheffieldStar @Grippleltd @OriginBroadband @HartShaw @FinanceFE @bannerjones @Investec @WakeSmithLaw @knightfrank also interesting to read the @originbroadband article about how proud @obryssau is to have overcome the issues. Wonder what all the staff who were made redundant before Xmas with no pay have to say about that.

@Clare52Labour @OriginBroadband It's an outage on their side Clare. Nothing that can be done at this time but wait it out. I'm assuming some maintenance (given the time of the outage) or a device failure. Hope it'll be back by morning.

@DaveCartledge89 @OriginBroadband Ths ks. I've not had many issues with, am generally pleased with them. This is definitely an outage, it won't reset.

Just searched up @OriginBroadband and a LOAD of people's Internet is down too, not just me. Glad to know it's not JUST me tho, hopefully it'll be up again soon.

@Clare52Labour @OriginBroadband Ive not had many issues with the 7 months ive been with them. Even switching from basic to fiber was ok. Hope all is sorted soon.

@OriginBroadband looks like something's broken - internet has died for me this evening along with many other users. Down Detector shows this too.

@DaveCartledge89 @OriginBroadband Oh no! To be fair, we've not had a lot of problems with Origin, it's usually just a case of turning it all off and on again to reset. But it's not working tonight!

@NatashaPickard3 Im offline yet again, sick of the ****, it’s absolutely ******* shit @OriginBroadband

@OriginBroadband OFFLINE yet again! Your service is absolutely CRAP... cheap shitty fkin service!!!

@bounderboy @OriginBroadband I'm starting to think that they have serious problems with either their hardware or engineers who are responsible for maintenance. Contacted origin several times and their customer service was lovely but the internet, it literally goes down at the very least once a month sadly.

@OriginBroadband your internet is down i have a gaming competition fix it now please

@Clare52Labour @OriginBroadband Nationwide outage it seems sadly. Knowing origin it'll take a while.

@nwilko90 @OriginBroadband Yup down nationwide it seems

@bounderboy @OriginBroadband Never experienced the DNS issues before until I moved here but that must be coincidence because everyone else seems to be the same!

@ArvidsLipskis @OriginBroadband Seems to be nationwide problem

@daviesollie_ @OriginBroadband That might be a different problem to@what is happening now - ever since upgrades last year my speeds have been brilliant

@bounderboy @OriginBroadband Yeah I’ve been with them for 2 and a half years. First couple of week were rocky and then it was great for around 24 months and then when I moved house in March, I started experiencing more issues than ever.

@daviesollie_ @OriginBroadband Been with them for years and really reliable normally - shame they don’t have 24gr support anymore like the old days

@OriginBroadband please sort your broadband out! Why do I pay when half the time it's not working! Watching a film and then I get 'connected but internet may not be working' 😡 #sortitout

@daviesollie_ @OriginBroadband I'm certainly wishing I hadn't changed to them. I will be going somewhere else when the contract ends. They have been the worst broadband provider I have ever had. #NeverAgain

@daviesollie_ @OriginBroadband Down too here - looks as if connected at router but not connecting anything

@OriginBroadband service down in SS9 please advise

DNS issues with @OriginBroadband again smh

@OriginBroadband Shame you can't refund customers who cancel the service 30 days standard for a refund by cheque in 2019 appalling

@roland69uk @virginmedia Ok Thanks I’m kinda having problems with my own isp @OriginBroadband sick of net cutting off for a long time then it comes back on around midnight, and it always goes off when the call centre is closed! Thinking of jumping ship...

@OriginBroadband Hi, we have opted to cancel our contract as this is the second mistake with our switchover. Despite your company withdrawing service to our property last night we're tied in for another month so you get 30 days notice. Disappointed we only found out about the CVA through CH!

Anyone thinking about moving to @OriginBroadband beware of shit customer and technical support cheap is what you get but cheap is what they are #caveatemptor

@OriginBroadband Now without any broadband since lunchtime yesterday gave up on technical support after waiting an hour on hold

@OriginBroadband Nah it’s your broadband. It’s crap. And I’m gonna terminate contract soon as I can.

@OriginBroadband please email @VodafoneUK so I can have my broadband connection switched back on...the contract was cancelled within 72 hrs but you didn't cancel at your end...please respond or maybe I shall have pursue financial damages against your Company

@WelovePetexxx @OriginBroadband this is never going to be sorted until i get a new isp

@OriginBroadband the worst broadband I’ve ever had.

@WelovePetexxx @OriginBroadband @OpenreachHelp I've since been in touch with both of them and have told me this however initially I was told that the engineer might simply not look at his notes, or not have signal to call. I'm happy to stay at home and wait for them however if they don't call they can't get it. Frustrating!

@WelovePetexxx @BBCWatchdog @BBCOne @FoxNikkiFox @Mattallwright @stephbreakfast @OriginBroadband not uncommon for users to be charged twice/charged a monthly service even if they have already paid 12/18 month in advance, these errors were typically blamed on new starters or "the system/computer", many errors made by a clique "inner circle" who seemed to be above reproach.

@BBCWatchdog @BBCOne @FoxNikkiFox @Mattallwright @stephbreakfast one of your researchers dropped me an email re @originbroadband. get back in touch as customers are owed £000s in overcharges and taking money after service ended

@GeorgeBH83 @OriginBroadband not strictly true though @originbroadband #originfraudband you only ever activate the service after the customers 14 day cancellation period. #buyerbeware

@WelovePetexxx @OriginBroadband Unlike the trustpilot ones that @OriginBroadband invest so much time and effort into micromanaging, actively banning unfavourable reviews and coercing end users into leaving favourable ones immediately after fixing "problems" that should have never occurred. #NaughtyNaughty

@OriginBroadband I'm getting fed up with your service, the past 2 week at around 4-6 the wifi has been going off quite consistently for like an hour or 2 sometimes. This is becoming very annoying, and I'm edging closer to switch broadband. Please fix this issue ASAP

@mikjdavies @OriginBroadband its ever since the redundancies, and everyone multi tasking can never get through. Online chat tends to work but unlikely to resolve issue. Shame you joined just before they went into a #cva

@OriginBroadband I have been a customer since November last year and my two gaming mad boys find the constantly fluctuating internet speed frustrating to say the least, even with ethernet connections when they can. Tried phoning but 40 minute waits to be answered are not wanted