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Origin Broadband

Origin Broadband service status: outage reports and connection issues

Why is my Origin Broadband service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours

The graph below depicts the number of Origin Broadband reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Origin Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  • 63% Internet (63%)
  • 38% Wi-fi (38%)

Live Outage Map

The most recent Origin Broadband outage reports came from the following cities: Blackburn, Dunfermline, Wembley, Wandsworth, and London.

CityProblem TypeReport Time
Blackburn Wi-fi 2 days ago
Dunfermline Internet 3 days ago
Wembley Wi-fi 4 days ago
Wandsworth Internet 21 days ago
London Internet 2 months ago
London Internet 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • _CatMaguire_
    Catherine M (@_CatMaguire_) reported

    @OriginBroadband is the service down in the Watford area? We’ve done all the usual things to get ours working but nothing is happening

  • ZoxedSK
    Zoxed (@ZoxedSK) reported

    @OriginBroadband how do I contact you about a broken modem?

  • GamingPrince91
    The Gaming Prince91 (@GamingPrince91) reported

    Little tip dont go to @OriginBroadband total waist of money i cant even play online with my friends its beyond the joke fix your wifi

  • BlitzTonks
    Siddhant Pant (@BlitzTonks) reported

    @OriginBroadband @rotherhamtiser I don't think so. But the bad breeding should definitely be banned. These people be selling sick puppies with genetic problems to people for 15K. I heard a case where 14 pitbulls, all from the same litter attacked people. It was in their genes

  • editfmah
    Adrian Herridge (@editfmah) reported

    @CraftyOldGit @OriginBroadband I have always swapped out my normal faceplate & filter with an NTE5 faceplate and I generally get a far cleaner line. Here I went from 49 -> 58 MBs. I never normally get that good a result, but something about my setup/line must have benefited.

  • digitalgimp
    D Graham (@digitalgimp) reported

    @OriginBroadband -msg'd you re a txt about payment but no response. Can you advise - i've always paid by DD and nothing changed my end - plenty £££'s in the bank! Any support appreciated. Can you fix the security alert when clicking 'My Account' link on email or your website!

  • Rob46156436
    Rob (@Rob46156436) reported

    Are you owed money by trouble @OriginBroadband ? Time may be running out to get it back. #administration #wheresthemoneygone

  • Hannah_94_x
    *卄卂几几卂卄 ㄥㄖㄩ丨丂乇* (@Hannah_94_x) reported

    @OriginBroadband is your internet down?

  • Schmell_DeCoffe
    Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @RealKiro @_fadgie_ @OriginBroadband Expecting people to pay extra to make the service work properly ... Absolute charlatans ...

  • MeghnaMajumdar
    Meghna Majumdar (@MeghnaMajumdar) reported

    @OriginBroadband Is there an internet outage?? Or is it just the rubbish router again. Not renewing this connection

  • DavidInSouthend
    DavidInSouthend (@DavidInSouthend) reported

    @OriginBroadband we're getting a pre-recorded msg that says 'no routes found' when dialling numbers in USA and Canada. Been like this since yesterday. Called support but no joy getting it fixed. Can you help?

  • d_inked_
    Dann Wv (@d_inked_) reported

    @OriginBroadband i am having issues with my NAT type its on strict i need it to be open

  • Schmell_DeCoffe
    Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @JerryonTwidder @OriginBroadband Switch service providers, or you contact @OriginBroadband, the operative who takes your call sends a request to the NOC team, they send it back refused because the operative didn't fill a simple detail in, they submit it again, it gets refused again, repeat ad infinitum.

  • HELENSTATHAM2
    HELEN STATHAM 🇺🇦🇪🇺 (@HELENSTATHAM2) reported

    @OriginBroadband internet gone crazy last few days. Globe light in router going off then red. Devices say there is WiFi but not connected. Turned off and on, not the solution! Any suggestions?

  • waynesables
    Wayne Sables (@waynesables) reported

    @Rob46156436 @RTO_TIME @OriginBroadband Ah wonderful. I’m now with a company I would never have every gone with.

  • katnipps_
    katnipps (@katnipps_) reported

    Just spoke to my provider @OriginBroadband - conversation went like this. “My connection is **** and unstable”. Origin, “so… would you be willing to pay us more?” wtf kinda service is this where they have THE AUDACITY to ask you invest *more* into a product that sucks ***?

  • Schmell_DeCoffe
    Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @Rob46156436 @OriginBroadband 70,000 customers, WOW in the last quarter of 2018 they were slapping themselves on the back, bragging about hitting the 250,000 customer mark. That's an awful lot of people to lose in just 3 years, and a good indicator of how terrible they were, people were happy to pay to leave.

  • OfficialJacks__
    Jackson 🛸 (@OfficialJacks__) reported

    @OriginBroadband I can't lie I'm sick to death of CONSTANT problems with your service.. this isn't a one off deal this is EVERY month that you have issues.. I'm currently having to use my data so I can tweet you as coincidentally you ONLY have a payment hotline. Sort it out!

  • hj81111
    Jh (@hj81111) reported

    @OriginBroadband I need help with my broadband, I can't fund a phone number to ring, thankyou

  • Jonwright70
    Jonathan Wright (@Jonwright70) reported

    @OriginBroadband has to be the WORST customer service experience I have EVER had

  • DerekWe51929279
    Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband Here’s another crude gimmick Origin broadband to entice people to join this disjointed excuse of an internet provider. Their equipment sucks and their customers service is non existent.

  • CraftyOldGit
    Mike Wilson 🐟 (@CraftyOldGit) reported

    @editfmah @OriginBroadband Well the problem I was having turns out not to be with Origin. On my iPhone, the SpeedSmart app reports < 5Mbps, the same app on my iPad reports > 35Mbps. Problem lies with phone by the look of it. Mystifying. Will investigate that face plate idea, thanks.

  • itsme05864534
    itsme (@itsme05864534) reported

    Finally glad to get rid of the scumbag internet provider @OriginBroadband but as a final **** you to me they decided to keep the line connected during the change over so that it wouldn't work, bunch of scumbag wankers

  • MeghnaMajumdar
    Meghna Majumdar (@MeghnaMajumdar) reported

    @OriginBroadband Your internet router is of such poor quality. It literally disconnects if the wind blows

  • itsme05864534
    itsme (@itsme05864534) reported

    @OriginBroadband internet went down like 5 hours ago when you going to fix this issue im unable to work

  • shanehufc
    shane swift (@shanehufc) reported

    @OriginBroadband @N0bster Avoid been with these for the past 18 months they are dreadful can only get Wi-Fi in the room where the router is and it's slow impossible to get hold of I'll be cancelling it when my contract is up

  • King1315M
    mike king (@King1315M) reported

    @OriginBroadband Just to let you and everyone know. I have tried phone, email etc on numerous occasions to cancel my mothers broadband and phone. With no success. I have now cancelled the direct debit in the vain hope you will contact me. Number 28 in the queue.

  • DerekWe51929279
    Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband looking at the latest reviews I still see a third of Origin broadband customers still receiving outdated equipment with a completely broken down customer service. How long can you survive?

  • mccali99
    mc california (@mccali99) reported

    @OriginBroadband This offer has now been withdrawn along with any previous offers made.   What happens next?   We have closed your complaint and you will be issued with an ADR letter electronically by email in the next 14 days, which will confirm this and can be used as evidence

  • Isakson_chris
    Isaac Christian (@Isakson_chris) reported

    @NBN_Australia @OriginBroadband NBN is supposedly down, an unplanned outage in Traralgon, VIC 3844. However my neighbours seem to have internet just fine??? Any status updates on what's being done to fix the problem???