Origin Broadband outages and service status in Belfast, Northern Ireland

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Belfast, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

• 
  Queue Jumper (@AngieO968) reported 59 minutes ago from Belfast, Northern Ireland

  Come on @OriginBroadband I have been trying to get tech support for the past 2 hours, online tech support is extremely slow and useless without proper diagnostics of problem. Am now in waiting loop for phone support. How long should I expect to be on hold?

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fibro Jedi (@FibroJedi) reported 3 minutes ago

  @SSE @OriginBroadband Hey, I know your broadband customers were "transitioned" to utility warehouse, but I'm trying to find our broadband credentials. Where are we supposed to go now to manage that service? I can't seem to login to Origin and anxiety makes me nervous to call you

• 
  SpeedTest SpeedSmart (@SpeedSmart) reported 3 minutes ago

  @ParkerColin @CraftyOldGit @OriginBroadband Lots of speed tests use servers that are hosted by the ISP you are using. So your traffic never leaves there network. This makes the result unrealistic. What server location are you testing from and what speed are you paying for?

• 
  hestiaa (@x_Hestiaa_x) reported 4 minutes ago

  @OVOEnergy @YourSSE @OriginBroadband I am am SSE broadband customer, my internet is not working & cannot get in touch with anyone about this. Who fixes my broadband?

• 
  mc california (@mccali99) reported 6 minutes ago

  @OriginBroadband the bull from origin Thank you for speaking to us, I am sorry to hear that you are not happy with the resolution offered.   We have gone over all of the evidence we have and we've given what we believe is a fair and reasonable resolution to your complaint – .

• 
  Kirsty Ellis (@Kirsty907) reported 8 minutes ago

  @OriginBroadband I have been trying to contact your customer service department all day phone lines not working and online chat has disappeared. I have had no internet since this morning. How can I actually get some help with this.

• 
  mc california (@mccali99) reported 10 minutes ago

  @OriginBroadband in the event that you wish to escalate your complaint. After this letter is sent, no further action will be taken on our part. Please feel free to contact us if you have any further queries regarding your Origin account by calling our teams on 0330 024 17 77.

• 
  The Gaming Prince91 (@GamingPrince91) reported 15 minutes ago

  @OriginBroadband i seem to ne having connection issues with my wifi the past few hours ?

• 
  John smith (@Ragg_Mann) reported 15 minutes ago

  @OriginBroadband customer services dont have a clue what day it is

• 
  A Spoonful of Cocoa (@spoonfulofcocoa) reported 19 minutes ago

  @OriginBroadband Hi. Is there an outage near Derby? I’ve had no internet for a few hours. Thanks

• 
  Graham Marley (@GrahamMarley) reported 20 minutes ago

  @OriginBroadband absolute rip off merchants. Having charged my daughter over £200 in 2020 for broadband that NEVER worked you have just made her pay £40 on a contract she doesn't have. You ignore correspondence and refused to deal with me despite having authority. BEWARE