Origin Broadband outages and service status in Belfast, Northern Ireland

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Belfast, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

• 
  Queue Jumper (@AngieO968) reported 6 minutes ago from Belfast, Northern Ireland

  Come on @OriginBroadband I have been trying to get tech support for the past 2 hours, online tech support is extremely slow and useless without proper diagnostics of problem. Am now in waiting loop for phone support. How long should I expect to be on hold?

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mike king (@King1315M) reported 7 minutes ago

  @OriginBroadband Just to let you and everyone know. I have tried phone, email etc on numerous occasions to cancel my mothers broadband and phone. With no success. I have now cancelled the direct debit in the vain hope you will contact me. Number 28 in the queue.

• 
  Graham Marley (@GrahamMarley) reported 17 minutes ago

  @OriginBroadband absolute rip off merchants. Having charged my daughter over £200 in 2020 for broadband that NEVER worked you have just made her pay £40 on a contract she doesn't have. You ignore correspondence and refused to deal with me despite having authority. BEWARE

• 
  JerryonTwidder (@JerryonTwidder) reported 18 minutes ago

  So when you "move house" as a @OriginBroadband customer they treat you as a new customer, give you a new customer reference, leave the old account intact and put you on a new contract. WTF can't they just tie the new supply address to the existing account and contract?

• 
  Derek Weeks (@DerekWe51929279) reported 19 minutes ago

  @OriginBroadband I will continue to exercise my right to comment on the abysmal way you treat customers who have issues with your company.

• 
  Matthew Brookson (@matthewbrookson) reported 20 minutes ago

  @paulrussell @SkyUK I'm with @OriginBroadband and have been impressed with their service, prices and customer service for the last few years

• 
  riggheadFUT (@Itzrigg) reported 23 minutes ago

  @OriginBroadband SORT YOUR **** OUT ******* HELL WORST BROADBAND AND MOST UNRELIABLE OUT THERE

• 
  A Spoonful of Cocoa (@spoonfulofcocoa) reported 25 minutes ago

  @OriginBroadband Do you no longer provide live chat on your website? My outage is ongoing and I’d appreciate a response

• 
  Joshua Powney (@joshpowney) reported 31 minutes ago

  @OriginBroadband no internet for 48 hours now thanks guys... no rush to get paying customers online again. Guess I'll have to wait another 48 hours just for an engineer to line test the master socket then lead me back to customer services..

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 31 minutes ago

  @DrPennyC @OriginBroadband You can stop your contract at any time, but they will charge you an early termination fee (as would 99% of other providers), unfortunately you are legally obliged to pay for the service for whatever time still remains on your contract.

• 
  Zoxed (@ZoxedSK) reported 33 minutes ago

  @OriginBroadband how do I contact you about a broken modem?