Origin Broadband outages and service status in Belfast, Northern Ireland

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Belfast, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports Near Belfast, Northern Ireland

Latest outage, problems and issue reports in Belfast and nearby locations:

• 
  Queue Jumper (@AngieO968) reported 53 minutes ago from Belfast, Northern Ireland

  Come on @OriginBroadband I have been trying to get tech support for the past 2 hours, online tech support is extremely slow and useless without proper diagnostics of problem. Am now in waiting loop for phone support. How long should I expect to be on hold?

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leighton Pickering / Lewis (@LeightonLewis4) reported 8 minutes ago

  My Origin Broadband Connection Keep's Going Off, For Long Periods, It's Been Getting Worse Since October 2022, Despite Complaining On Here, Connection Lost From Outside. Please Fix ASAP @OriginBroadband

• 
  Richard Hesketh ☯️⚛☮️ #CancelRoyalty (@RichardHesketh1) reported 9 minutes ago

  @KiltedTxn I thought I had. @OriginBroadband I'll try again. Why does my Wireless Calling keep dropping out? It's never stable.

• 
  Bruño Fraga (@brunhofraga) reported 11 minutes ago

  @OriginBroadband I have cancelled my account (C0069251) in early October. You stopped sending me bills but did not cancel my direct debit and keep charging me for a service you are not providing.

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 14 minutes ago

  @Rob46156436 @OriginBroadband 70,000 customers, WOW in the last quarter of 2018 they were slapping themselves on the back, bragging about hitting the 250,000 customer mark. That's an awful lot of people to lose in just 3 years, and a good indicator of how terrible they were, people were happy to pay to leave.

• 
  JerryonTwidder (@JerryonTwidder) reported 17 minutes ago

  @OriginBroadband Hello. My service is due to be connected on 10th Feb. Why has my router not yet arrived?

• 
  JerryonTwidder (@JerryonTwidder) reported 17 minutes ago

  So when you "move house" as a @OriginBroadband customer they treat you as a new customer, give you a new customer reference, leave the old account intact and put you on a new contract. WTF can't they just tie the new supply address to the existing account and contract?

• 
  Graham Marley (@GrahamMarley) reported 18 minutes ago

  @OriginBroadband absolute rip off merchants. Having charged my daughter over £200 in 2020 for broadband that NEVER worked you have just made her pay £40 on a contract she doesn't have. You ignore correspondence and refused to deal with me despite having authority. BEWARE

• 
  The Privateers (@McComisky) reported 18 minutes ago

  Fantastic customer service from @OriginBroadband and Martin in Doncaster. Broadband up and running sweetly. Please locate this customer service advisor and thank him from me.

• 
  Adrian Herridge (@editfmah) reported 20 minutes ago

  @CraftyOldGit @OriginBroadband Very. You are definitely looking at a line/sync issue there for sure. If you've had electrical storms recently, potentially quick and easy to just swap out the VSDL filter (if you have a draw full of the old things), see if that allows the noise on the line and the Att. to drop

• 
  Andy Hannah (@andyhannahcorby) reported 24 minutes ago

  @OriginBroadband my wifi has been terrible lately, you doing work in NN18 area or anything that would explain this?