Origin Broadband

Origin Broadband Outage Map

The map below depicts the most recent cities in the United Kingdom where Origin Broadband users have reported problems and outages. If you are experiencing problems with Origin Broadband, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin Broadband users affected:

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 13
Glasgow, Scotland 4
Hackney, England 3
Birmingham, England 3
Lewisham, England 3
Bristol, England 2
Ealing, England 2
Cardiff, Wales 2
Manchester, England 2
Enfield Town, England 2
Leeds, England 2
Wakefield, England 1
Bushey, England 1
Penarth, Wales 1
Hanwell, England 1
Mill Hill, England 1
Coventry, England 1
East Ham, England 1
Basingstoke, England 1
Margate, England 1
Reading, England 1
Kensington, England 1
Cromer, England 1
March, England 1
Liverpool, England 1
Wolverhampton, England 1
Cambridge, England 1
Chesterfield, England 1
Sunderland, England 1
Edinburgh, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Devotchka0183 Morag Malchick (@Devotchka0183) reported

    @Agent47Connor @OriginBroadband I think they just give out a phone number that doesn't work because I had the same issue. Just ask them to waive your termination fees due to poor service and get someone else.

  • JohnArm54295564 John Armstrong (@JohnArm54295564) reported

    @GameboyLuke @OriginBroadband Yeah heard you talk about it on Pat's stream they are on some **** I'd demand some kinda discount at this point just for their negligence

  • GameboyLuke luke (@GameboyLuke) reported

    I've been waiting on a call from my ISP, @OriginBroadband for two days now and I finally got a call today, but it was from their promotions team to ask me about their special offers. WHILE I'M STILL WAITING FOR THEIR TECHNICAL TEAM TO CALL ME AND FIX MY SERVICE.

  • Seneca73646304 Seneca (@Seneca73646304) reported from Paddington, England

    @OriginBroadband So how can I contact anybody in your support?

  • EquinoxPhoenix John Alzayat (@EquinoxPhoenix) reported

    @GameboyLuke @OriginBroadband Time to cancel then, if they can't be asked to provide the service you are paying for they don't deserve your money. Or anyone's money for that matter.

  • GeorgeBrownless George Brownless #BLM (@GeorgeBrownless) reported

    @GameboyLuke @OriginBroadband Probably not the best answer but if they aren't playing ball, call them, tell them they've got 12 hours to give a solution or you'll go to Ofcom. BT were being arses for us last year and that terrified them when we played that card.

  • cookiekinggame1 Yuumi God (@cookiekinggame1) reported

    @GameboyLuke @OriginBroadband Lol wtf is that ISP, ain't a UK one I'll tell you that! Sky, BT and virgin media are UK isps

  • Dashdot10 Dashdot (@Dashdot10) reported

    @OriginBroadband I want to cancel my broadband. I cannot get any customer service! Not answering phones or webchat!!! Surely this is illegal ???

  • LoganHMPG Logan (@LoganHMPG) reported

    @GameboyLuke @OriginBroadband My ping spikes from 30 to 150+ all night, and my connection cuts out 10+ times a day for over a year. Last week they called me and told me they don't see my problems on their end, and there's nothing they can do. Any ISP with "Broadband" in their name can go **** themselves lmao

  • Lunindi Christie O'Connor (@Lunindi) reported

    @OriginBroadband Hi, popped you a message. I was told you were aware of an issue.

  • badwolfjane jane elledge (@badwolfjane) reported from Bromsgrove, England

    @junententh @OriginBroadband Did you resolve this issue regarding Xbox one double Nat as getting this and it is nothing within our end so something Origin or MS have done?

  • Geri18 Geri (@Geri18) reported

    @OriginBroadband just signed up with them, and received a broken router, feel very shaky about the service, don't know if they can start on go live date. Massive disruption

  • ColletteR 𝘊𝘰𝘭𝘭𝘦𝘵𝘵𝘦 𝘞 (@ColletteR) reported from York, England

    @OriginBroadband We're speaking to our 6th advisor now Katey. 4 hours+ and still not sorted. I'm losing confidence that you CAN help to be honest #OriginBroadband

  • siempre_lana R-Elena (@siempre_lana) reported from Bracknell, England

    No matter how good a deal it sounds, never try @OriginBroadband they are one of the worst companies I have ever dealt with! No idea of customer service and managers never get back to you! I have no internet, no job and supposed to have an interview this week over zoom....

  • Devotchka0183 Morag Malchick (@Devotchka0183) reported

    @Lunindi @OriginBroadband Just leave them. Report the poor service and ask them to waive your termination and get another provider. I would encourage you to report them to trading standards too. Then their rep will be more well known.

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