Origin Broadband Outage Map
The map below depicts the most recent cities in the United Kingdom where Origin Broadband users have reported problems and outages. If you are experiencing problems with Origin Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Origin Broadband users affected:
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E-mail
Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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firstthoughtbestthought
(@firsthoughtbest) reported
@OriginBroadband could someone help me with an email I recieved today, telling me to pay £125.94 w/in 7 days because my account is closing early. I did not request account closure, my DD is still active. I'm a disabled person with limited resources & I cannot & will not pay.
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Danny 🏴
(@DannyBolland) reported
@OriginBroadband hey I’m having problems ordering, it says my card was declined but when I spoke to my provider they said your payment system might be down
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Adam Pritchard 🇪🇺🇮🇪🏴
(@Adamjpritchard) reported
Help needed. Anyone have any ideas why I might be getting download speeds of c. 5Mb but Upload speeds around 12? @OriginBroadband
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OriginBroadbandComplaints
(@OriginBroadban1) reported
Interesting that Lewis @originbroadband tells his guys not to advise the cooling off period starts from the contract agreeing and NOT when the service starts
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Molly & George
(@emmameaden1) reported
@OriginBroadban1 @OriginBroadband Tediously slow broadband and useless customer service to sort it.
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@charlaayoo @OriginBroadband Do some searching about "Double NAT" and don't let them charge you for a fixed IP to remedy the issue. The reason you have a problem is because of the way they manage their network. You shouldn't have to pay extra to fix that.
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Steven McGillicuddy
(@steviemac1985) reported
@OriginBroadband any idea when your service will work properly with sky Q box? Don’t come back saying it’s a sky issue as it’s not, it works perfectly fine with all@other internet providers
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Charley Christopher
(@AWriteCharley) reported
@OriginBroadband broadband is down in Harrogate?
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Danny 🏴
(@DannyBolland) reported
@OriginBroadband Never mind it got fraud blocked lol
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@steviemac1985 @OriginBroadband do a bit of research regarding "Double NAT", the bane of many an @ORIGINBROADBAND customers life. Don't let them charge you for a static IP either, the service should work out of the box, you shouldn't have to buy something extra for it to work properly.
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Kayla
(@Kayla56919394) reported
@guillezc @OriginBroadband I had same problem months emailing them and calling them for manager never to call only got complaints Manger to call once I asked to leave woman said I dident have to be held to the 400 disconnect fee I screen shot Ed every speed test and sent them it.
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@OriginBroadban1 @OriginBroadband "Provisioning Team", what a laugh, it was 3 people when I worked there over 2 years ago & they sacked half the workforce to cut costs since then, so I'm unsure what they mean by "Team" + the delay is deliberate to prevent you from cancelling when you find out how **** they are!
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Gary 🏆 Rockcliffe 💙 MOT 💛
(@gary_rockcliffe) reported
@OriginBroadband It’s a joke and you never told me when we discussed this at first? Instead it’s in small text in a contract that nobody reads. I do hope your service picks up for me personally because my first 12 months have been horrendous. 😔
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Andy Hannah
(@andyhannahcorby) reported
@OriginBroadband my internet speeds haven’t been great lately- only been with yous just over a month after leaving vodafone because they were terrible- it’s better than vodafone but still not the speeds i’m paying for- anything you can do to rectify this please?
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OriginBroadbandComplaints
(@OriginBroadban1) reported
@emmameaden1 @OriginBroadband yes sadly their customer service speed matches their broadband speeds. Since the mass redundancies there isnt many tech support staff and front line social media staff are pretty useless
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