Origin Broadband

Origin Broadband Outage Map

The map below depicts the most recent cities in the United Kingdom where Origin Broadband users have reported problems and outages. If you are experiencing problems with Origin Broadband, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin Broadband users affected:

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 19
Birmingham, England 6
Manchester, England 5
Croydon, England 5
Ealing, England 4
Southampton, England 3
Tower Hamlets, England 2
Wymondham, England 1
Balham, England 1
Blandford Forum, England 1
Swansea, Wales 1
Lochgelly, Scotland 1
Tottenham, England 1
Reading, England 1
Coldblow, England 1
Wembley, England 1
Aberdeen, Scotland 1
Harringay, England 1
Leyton, England 1
Hayes, England 1
Gravesend, England 1
Sheffield, England 1
Bermondsey, England 1
Bushey, England 1
Camden Town, England 1
Norwich, England 1
Watford, England 1
Maidstone, England 1
Cardiff, Wales 1
Deptford, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • leeahrebekahh Leah (@leeahrebekahh) reported

    @OriginBroadband have left my elderly grandparents without any internet for the past week leaving them EXTREMELY isolated and impacting on their emotional well-being. The customer services executive left them in tears and charged them before their router had even arrived.

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    Interesting that Lewis @originbroadband tells his guys not to advise the cooling off period starts from the contract agreeing and NOT when the service starts

  • Leonard41791029 Leonardo Fernandes (@Leonard41791029) reported

    @OriginBroadband respond to your complaint emails instead of ignoring them!

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @KerriOhSullivan @OriginBroadband sadly they dont have enough staff to manage any dept. Hope you get your issues sorted

  • mccali99 mc california (@mccali99) reported

    @OriginBroadband look no future if you want a service that doesn’t work and customer service who don’t give a ****

  • gary_rockcliffe Gary 🏆 Rockcliffe 💙 MOT 💛 (@gary_rockcliffe) reported

    @OriginBroadband I do not understand how you guys cannot deliver fibre like every other service provider. It is appalling. We were promised a better service than our previous property.

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @TheOnlyEwan @OriginBroadband you may still get a reply today. Both the customer service agents (yes there are only 2) are still working

  • vinchenzo_10 Vinchenzo (@vinchenzo_10) reported

    @OriginBroadband my broadband is down I am working from home please advise

  • alderleywizards Parker (@alderleywizards) reported

    @Leonard41791029 @OriginBroadban1 @OriginBroadband Yes.. u try and leave and they charge you 816 quid. Not 1 days Internet 3 months.. They are the worst of the lot

  • leeahrebekahh Leah (@leeahrebekahh) reported

    @OriginBroadband absolutely disgraceful customer services, especially amidst a global pandemic when vulnerable people who are shielding are rely heavily on their internet and phone lines for their safety and well-being. Avoid them at all costs they are awful.

  • gary_rockcliffe Gary 🏆 Rockcliffe 💙 MOT 💛 (@gary_rockcliffe) reported

    @OriginBroadband The internet keeps cutting off constantly, is there issues at your end please?

  • AWriteCharley Charley Christopher (@AWriteCharley) reported

    @OriginBroadband broadband is down in Harrogate?

  • gary_rockcliffe Gary 🏆 Rockcliffe 💙 MOT 💛 (@gary_rockcliffe) reported

    @OriginBroadband When troubleshooting it suggests there is no internet coming down our phone line?

  • DannyBolland Danny 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DannyBolland) reported

    @OriginBroadband hey I’m having problems ordering, it says my card was declined but when I spoke to my provider they said your payment system might be down

  • firsthoughtbest firstthoughtbestthought (@firsthoughtbest) reported

    @OriginBroadband could someone help me with an email I recieved today, telling me to pay £125.94 w/in 7 days because my account is closing early. I did not request account closure, my DD is still active. I'm a disabled person with limited resources & I cannot & will not pay.

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