Origin Broadband

Origin Broadband Outage Map

The map below depicts the most recent cities in the United Kingdom where Origin Broadband users have reported problems and outages. If you are experiencing problems with Origin Broadband, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin Broadband users affected:

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Glasgow, Scotland 3
Bristol, England 2
Henlow, England 1
Halifax, England 1
Birmingham, England 1
Hammersmith, England 1
Batley, England 1
Camborne, England 1
Saint Neots, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • zaffhome Zaffar Iqbal (@zaffhome) reported

    @OriginBroadband internet is out. How can you justify closing down support at weekends?

  • gillian_yeoman Gillian Yeoman (@gillian_yeoman) reported

    @OriginBroadban1 @OriginBroadband I have paid Origin £300 (No service), but I am still receiving messages from debt collectors that I owe £488?!! What's happening? Can you please make this stop

  • hollipopss Hollie. (@hollipopss) reported

    @flyerbetic @OriginBroadband Mike, I genuinely have never worked for a worse company. Just Google them and you’ll understand. They have about 6 people on IT support and about 10 people who are cross trained on everything. It’s an absolute **** show.

  • lindahudson66 lindahudson (@lindahudson66) reported

    @OriginBroadband @OriginBroadban1 @Ofcom To tell the truth Natasha I really don't have the patience for your company's bull **** anymore

  • Minimem8 Minimem8 (@Minimem8) reported

    @OriginBroadband I have spent over an hour and a half online with "support", they say I cannot cancel my contract before June otherwise, I will have to pay penalties. Why not answer here why you feel you can ignore the guidelines I've linked to? Or are Origin going to reverse this policy?

  • alex_massey7 Alex Massey (@alex_massey7) reported

    @OriginBroadband Is there anyone in office now I’m having problems with my upload speed and to be honest it’s a joke

  • Davidta66476689 David tait (@Davidta66476689) reported

    @OriginBroadban1 @Mero46008244 @OriginBroadband Promised all this speed and I should switch to them, worst broadband I’ve ever had and still waiting for a call back.

  • dguillaume David (@dguillaume) reported

    @OriginBroadband You recently announced price increases and say "We have invested in our national network and equipment to improve the overall performance of our network." the only problem is YOU DON'T HAVE A NETWORK! you are just a reseller. This is a complete lie

  • Kolink_ cat bong (@Kolink_) reported

    @alex_massey7 @OriginBroadban1 @OriginBroadband If you still haven't received anything from them holding down the reset button on the back of the router for 30 seconds will factory reset it and you'll get the password on the back of the router

  • tobybrxl Toby #FBPE (@tobybrxl) reported

    @OriginBroadband Just received an email saying you'll be increasing my fixed term broadband prices by 3.9% + CPI. I'm assuming its OK to cancel my contract without penalty? Getting no response from the web chat

  • georgiesucks Georgie (@georgiesucks) reported

    Funny how after expressing my issues with @originbroadband they've now blocked me on twitter. Absolutely disgusting customer service @OriginBroadban1

  • georgiesucks Georgie (@georgiesucks) reported

    @OriginBroadband you wanna charge me an extra 1.50 a month to fix your internet that can’t even connect to my PC right now get lost stinkies

  • Minimem8 Minimem8 (@Minimem8) reported

    Still no reply to the complaint I raised on Friday. @OriginBroadband continue to ignore @Ofcom guidelines related to fixed-term contracts. Ts&Cs state "monthly rolling contracts" can increase in price, nothing regarding fixed-term contracts. Disgraceful company and support.

  • georgiesucks Georgie (@georgiesucks) reported

    @_fadgie_ @OriginBroadban1 @OriginBroadband Trying to charge me £1.50 a month because their internet won’t connect properly to my Nintendo switch?? How is that legal? It’s THEIR issue I shouldn’t have to pay for it

  • gary_rockcliffe Gary 🏆 Rockcliffe 💙 MOT 💛 (@gary_rockcliffe) reported

    @georgiesucks @OriginBroadban1 @OriginBroadband Is there nobody who can take a look into this company and why they cannot give a proper fibre broadband service like the others?

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