Origin Broadband

Origin Broadband Outage Map

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Origin Broadband Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Origin Broadband Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:
  • proudScot (@gordonelwood4) reported

    @OriginBroadband more problems with broadband? My Wi-Fi has been down for most of the pm!

  • Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @OriginBroadban1 @OriginBroadband this is so true, you would go back to the customer with "Sorry, the cheque must have got lost in the post" excuse and they knew it was an outright lie, you might as well have just said "I promise I won't come in your mouth or get any in your hair"

  • OriginBroadbandComplaints (@OriginBroadban1) reported

    just to add clarity, when we worked at @originbroadband we were told to never issue a refund until it had been chased 3 times. (its still the process)

  • India McKenzie (@India_Mckenzie) reported

    @OriginBroadband My internet connection speed is constantly running slow or dropping out. I’ve had several problems with this over the last few months. I should be getting at least 30 Mbps but I’m only getting 7/8 Mbps and it says the server is in Dublin? I am based near a London

  • Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband I spent three frustrating days of trying useless passwords given out by you. So I will not waste anymore time with you now. It’s all to late for me now. However I will not hesitate to comment on your companies poor performance with your customers.

  • Will Jones (@__getinthebin) reported

    @AmyBullContent @OriginBroadband If they legit said that to you I’m unsurprised. One of their tech support told me that DSL filters expire after 3-6 months and that changing my DNS servers could affect a ping or trace route result. My secret weapon was being a complete tech nerd

  • Will Jones (@__getinthebin) reported

    @AmyBullContent @OriginBroadband I was. I complained and they let me out of contract early. A combination of being BS’d by tech support, in-contract price rises, technical issues and them ignoring my complaints for months at a time

  • Amy Bull (@AmyBullContent) reported

    Sometimes I feel like I'm having a bad day, then I remember I don't work for @OriginBroadband's social team. Then I remember I'm a customer.

  • Josh Kard (@JoshKard0) reported

    @OriginBroadband I mean, get someone to pick up the phone or answer the chatbot? Also get someone to fix the phone option menu, so that you're actually able to select an option? Not sure what the social media team can do TBF

  • Tom Clayton (@MrTClayts) reported

    @JackTheL4d @abbeylinegold @OriginBroadband P.P.S. I'm also not aware of the full circumstances that's led to you having to cancel but if its borne out of your university going remote at the 11th hour then I'd look into your university t's and c's regarding consequential loss etc.

  • Tom Clayton (@MrTClayts) reported

    @JackTheL4d @abbeylinegold @OriginBroadband P.S. Jack, im not trying to pull you down mate, I don't know how old you are or how much you're used to this stuff but it is a standard thing with services companies. More trying to let you know that this shafting does happen and there's nothing we can do about it.

  • Tom Clayton (@MrTClayts) reported

    @JackTheL4d @abbeylinegold @OriginBroadband I've been on their website and it says 18 month term right below the price. Nevertheless it's obviously a pandemic led situation that, I agree, you shouldn't be liable for as a student. Surely there must be support to cover this that you can claim from Govt or University?

  • Tom Clayton (@MrTClayts) reported

    @JackTheL4d @abbeylinegold @OriginBroadband I wasn't referring to the 5400 page document. It will have been right next to the price when you signed up. It's not really the fault of the service provider. If its as a result of Covid then can't you apply for a grant and/or support from the Govt or University?

  • Tom Clayton (@MrTClayts) reported

    @JackTheL4d @abbeylinegold @OriginBroadband Hi mate, usually when you sign a broadband deal it will set out in the main headlines the term. You can't cancel at any time as you're tied in for that term. I think you'd get a bit of grace maybe if you were in the final 30-60 days but what Origin are requesting is the norm.

  • Cumberland Brown (@cumberlandbrown) reported

    @OriginBroadband After 30 mins waiting for a reply on support chat.... can you help pls? Yet again, my "static" IP has been changed, locking me out of vital systems.

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