Origin Broadband Outage Map
The map below depicts the most recent cities in the United Kingdom where Origin Broadband users have reported problems and outages. If you are experiencing problems with Origin Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Origin Broadband users affected:

Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 5 |
Birmingham, England | 2 |
Bristol, England | 2 |
Glasgow, Scotland | 1 |
Hammersmith, England | 1 |
Batley, England | 1 |
Camborne, England | 1 |
Saint Neots, England | 1 |
Godalming, England | 1 |
Hackney, England | 1 |
Paddington, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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katnipps (@katnipps_) reported
Now I have no working broadband at all. Thanks for the help lads @OriginBroadband
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shane swift (@shanehufc) reported
@OriginBroadband @N0bster Avoid been with these for the past 18 months they are dreadful can only get Wi-Fi in the room where the router is and it's slow impossible to get hold of I'll be cancelling it when my contract is up
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Taylor (@TaylorGamer43) reported
@OriginBroadband ive got a problem i have a playstation but my nat type is 3 and as a result of that i cant join people on a game called minecraft ive tried everything to change it from moving my playstation closer to the router to changing some of my router settings.
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*卄卂几几卂卄 ㄥㄖㄩ丨丂乇* (@Hannah_94_x) reported
@OriginBroadband is your internet down?
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Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported
@Johnell63593211 @OriginBroadband Be sure you cancel any Direct Debit or Recurring Card Payment they have set up (they usually set up RCP without asking permission (very naughty)). This stops them stealing money from your account months after you have left when they have one of their frequent "computer glitches".
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🌟Steph🌟 (@Miss_Steph87) reported
@OriginBroadband Can someone please explain why, for the past couple of months, my internet stops working every night between 9-10? Also since youve amended my isp and sent me a new router iv had constant issues? I currently have 'connected without internet' displayed!
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Derek Weeks (@DerekWe51929279) reported
@OriginBroadband looking at the latest reviews I still see a third of Origin broadband customers still receiving outdated equipment with a completely broken down customer service. How long can you survive?
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Kiro (@RealKiro) reported
@OriginBroadband No point, customer service is terrible since I’ve complained multiple times and every time you guys just ask for more money to “upgrade” the internet or ask for hundreds just so I can leave the contract…
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Derek Weeks (@DerekWe51929279) reported
@OriginBroadband From Ofcom. “Solar flares interfere with communications” I see that Ofcom have given you another perfect excuse (for poor service)to give to your weary suffering customers. At anytime of the year.
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Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported
@PerBetts @OriginBroadband After paying be sure to cancel any Direct Debit or Recurring Card Payment that Origin have set up (they usually set the RCP up without asking permission (naughty)). This will prevent them from taking money from your account when they have one of their frequent computer glitches.
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fazalm (@fazal1984) reported
@OriginBroadband hi team, internet dying on me all afternoon. This has been going on for a few days specially during the noon time. Please help !
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THE DEVIL PAUL HIRST (@devilrides666) reported
@OriginBroadband do you have a phone number for help changing my router password as I am locked out of it
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Maverick (@MaverickCS5) reported
@OriginBroadband Hi Origin, Im having problems connecting a Nintendo Switch to the broadband. Connects just fine but when trying to play online, it says NAT type D, wondering how to change this? I believe the router is double NAT'd and requires a static IP. Was not aware of this
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Newham Mum Miss T (@MissTIslam82) reported
@OriginBroadband, @Ofcom 1/2 been paying for a service I never ever received the Internet I paid for, I'm disabled and my kids suffered with no internet, you have no helpline that ever works.
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OriginBroadbandComplaints (@OriginBroadban1) reported
@PerBetts @OriginBroadband dont forget as well you pay 2 months ahead for your service so the likliehood is they owe you money