Origin Broadband

Origin Broadband Outage Map

The map below depicts the most recent cities in the United Kingdom where Origin Broadband users have reported problems and outages. If you are experiencing problems with Origin Broadband, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin Broadband users affected:

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 8
London, England 7
Manchester, England 4
Croydon, England 4
Islington, England 3
Reading, England 3
Portsmouth, England 2
Hampstead, England 2
Welling, England 1
Paddington, England 1
Nottingham, England 1
Stowmarket, England 1
Royal Tunbridge Wells, England 1
King's Lynn, England 1
Tottenham, England 1
City of Westminster, England 1
Tower Hamlets, England 1
Poplar, England 1
Farnborough, England 1
Aberdare, Wales 1
Watford, England 1
Lowestoft, England 1
Hammersmith, England 1
Brighouse, England 1
Bushey, England 1
Didcot, England 1
Burnley, England 1
Streatham, England 1
Belfast, Northern Ireland 1
Dewsbury, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @paige_114 @MartinSLewis @OriginBroadband The disappointment of poor quality lingers long after the sweetness of a bargain is forgotten.

  • tomtoalcomedy Tom Toal (@tomtoalcomedy) reported

    @OriginBroadband can I have an email address to somebody I can make a complaint to.

  • paige_114 P a i g e . (@paige_114) reported

    @Kazza_Cookie @MartinSLewis @OriginBroadband I think they’ve given up with me. I’ve put a complaint in through resolver, hoping I get somewhere with them. I just wish they would let me cancel it. Awful service

  • rahilkn R (@rahilkn) reported

    @OriginBroadband absolutely abysmal service! Only signed up because you were yorkshire based! FAD!

  • Geri18 Geri (@Geri18) reported

    @OriginBroadband just signed up with them, and received a broken router, feel very shaky about the service, don't know if they can start on go live date. Massive disruption

  • elliotjbrown Elliot Brown (@elliotjbrown) reported from Hillingdon, England

    @OriginBroadband Disappointing broadband performance for a while now (months). Chat/Called a couple of times to try and fix the problems. I’ve currently been sat on chat with Tech Support since 09:01 with no resolve and limited responses. I’ve had one response in 45 minutes.

  • paige_114 P a i g e . (@paige_114) reported

    @Geri18 @OriginBroadband I’d cancel if you can, there service is awful

  • drescoding Alex Dresco (@drescoding) reported

    @OriginBroadband really struggling with your services. We’re now having a 0.05mbps download speed and can’t contact you. The chat availability is down on your website and we can’t find a number.

  • chinscjp Chinthana Siriwardhana (@chinscjp) reported

    @OriginBroadband I dont have service for more than 2 weeks now. No solution but insulting and time wasting and asking £167/- to let me leave even no service. Blood sucking company you are.

  • nickytip792 nickytipping (@nickytip792) reported

    @not_broadband @OriginBroadband My router has broken can't get internet connection still paying the bill but want £40 for a new router after the engineer said its blown and bin it as no good i won't be renewing my contract with origin broadband

  • thomas_seager Thomas Seager (@thomas_seager) reported

    @OriginBroadband Not happy, your customer service is as slow as your internet speeds – so far waiting over 45 minutes for a reply on your Technical Service live chat. Says replying in under 8 minutes. Running on 0.8mbps. Awful service received so far!

  • TrickerTheDon TrickerTheDon🖥 (@TrickerTheDon) reported

    @OriginBroadband @Adamjpritchard @OriginBroadban1 It people are having problems. Use your brain 🧠 & MESSAGE THEM! THEY. ARE. THE. CUSTOMER.

  • mandrew86 Mark Andrew (@mandrew86) reported

    @CMaton1 @OriginBroadband Ours is the same. Any idea why it’s gone from mid 30’s to **** all??

  • CMaton1 C. Maton (@CMaton1) reported

    @mandrew86 @OriginBroadband Ours been doing it for about a year, nearly out of contract thank ****. We swear we got a 12month one but apparently we did 18? full of dodgey ****. It's vodafone in disguise is that means much to you. Good luck.

  • Therealslimjad1 Therealslimjadey (@Therealslimjad1) reported

    @OriginBroadband So I've been ATTEMPTING to contact yourselves for about 3/4 days in a row now and still, nothing. I've had nothing but connection issues since after the first month and every time I've raised these complaints to yourselves I've been taken through the same steps

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