Origin Broadband Outage Map
The map below depicts the most recent cities in the United Kingdom where Origin Broadband users have reported problems and outages. If you are experiencing problems with Origin Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Origin Broadband users affected:
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E-mail
Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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David Bodman
(@davidjbodman) reported
@middlecrov @OriginBroadband Hi, if you do want to leave because of the price hike, they have breached their "Terms of Service" for fixed-term customers (in "Price Changes" section). They are also contravening Ofcom General Condition 9.6. They must give you the option to leave without penalty. Good luck!
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Crime_Divers_Pod
(@DiversPod) reported
@OriginBroadband ur customer service is really bad!! I’ve been waiting from 8pm last night (it’s 2pm now) to speak to someone when it says you reply in less than 4 minutes!!!
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lythamgirl
(@lythamgirl) reported
@georgiaatkins10 @OriginBroadband Mr Bryssau I am extremly disappointed in the product of Origin,so with the lack of support from your C service team,I have been trying to cancel a product (TV) for which was not what I was told it was ... and no one gets back so i can cancel ..ombudsman next /Martin Lewis
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Will Jones
(@__getinthebin) reported
@OriginBroadband Oh David, I don’t need advanced help, I need a connection that doesn’t drop 6 times in the 20 times I’m on hold to you.
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Moi Ali
(@MoiAliEdinburgh) reported
@OriginBroadband @RealKiro @OriginBroadband no service yet again. Having to use phone data just to work. Please resolve outage in Edinburgh area
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Will Jones
(@__getinthebin) reported
I’ve been on hold to @OriginBroadband for almost 20 minutes at the time of this tweet and my DSL connection has dropped 6 times in that time alone. Do you just not give a **** about your customers? Do you honestly think this is meets the “high level of service” you brag about?
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Joanna D'Ambrosio
(@jlmdambrosio) reported
@OriginBroadband so I can't watch any of my streaming services because apparently my ISP is in the USA? WTF? Get it sorted. I'm paying for services I can't use thanks to this lot of jokers. Biggest mistake I ever made moving to Origin. Worst ISP i've had by a country mile.
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lythamgirl
(@lythamgirl) reported
@Leonard41791029 @OriginBroadband Leonardo what was your outcome this company is just appalling I’m going to the ombudsman next and Martin Lewis .. I was sold TV which I asked to cancel Internet is terrible I am so upset by Origin no one gets back to you yet they take your money
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Nigel Thornberry
(@BenPetrakis) reported
@OriginBroadban1 @OriginBroadband I would be so happy to hear they go bankrupt some day after how appalling a service they gave to me
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Karen_G_Photo♿️
(@karen_g_photo) reported
@OriginBroadban1 @OriginBroadband It has been bad for approx 22 months. I can exit in two though if they cannot fix it
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Hester Rose
(@middlecrov) reported
@nowtvhelp Nope I’m with @OriginBroadband, for my sins. Does your customer service team respond to your customers? Bc if so then baby I’m yours.
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lythamgirl
(@lythamgirl) reported
@OriginBroadband @Leonard41791029 Not one person listens or helps you are supposed to have replied to me Re my complaint which I have raised twice now (3-5 working days I was told) this is now day 6 of the second attempt this started in January we are now March
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Berwyn Business Services Team
(@BerwynServices) reported
Who is @OriginBroadband CEO? I want to make a YOU Tube Video on your Disgusting Shambolic Service. @MartinSLewis If you can workout why £70 a month for an OAP is OK, let me know! @ST_Money AVOID Origin!
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Will Jones
(@__getinthebin) reported
@louotway @chickabiddybex @OriginBroadband I called their support a second time today. The second guy (who was far more helpful and escalated the complaint) confirmed my suspicion that this was absolute nonsense.
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Rob
(@Rob9874) reported
@OriginBroadband I live in the US and am getting emails for a UK customer who is late on his bill (probably because they’re coming to me). Please let me know how to get this resolved.
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