Origin Broadband Outage Map
The map below depicts the most recent cities in the United Kingdom where Origin Broadband users have reported problems and outages. If you are experiencing problems with Origin Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Origin Broadband users affected:

Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Hesketh ☯️⚛☮️ #CancelRoyalty (@RichardHesketh1) reported
@KiltedTxn I thought I had. @OriginBroadband I'll try again. Why does my Wireless Calling keep dropping out? It's never stable.
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Adrian Herridge (@editfmah) reported
@CraftyOldGit @OriginBroadband I have always swapped out my normal faceplate & filter with an NTE5 faceplate and I generally get a far cleaner line. Here I went from 49 -> 58 MBs. I never normally get that good a result, but something about my setup/line must have benefited.
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Nick Gladstone (@nicky212121) reported
@OriginBroadband having problems with the internet at 33 frenchgate can you check the lines please
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aircraft jambo (@lizc177) reported
@rbs @OriginBroadband trying to pay my bill getting different messages from you both please help
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Adrian Herridge (@editfmah) reported
@CraftyOldGit @OriginBroadband Very. You are definitely looking at a line/sync issue there for sure. If you've had electrical storms recently, potentially quick and easy to just swap out the VSDL filter (if you have a draw full of the old things), see if that allows the noise on the line and the Att. to drop
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ZULUrising (@zulurising) reported
No service again @OriginBroadband
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The Privateers (@McComisky) reported
Fantastic customer service from @OriginBroadband and Martin in Doncaster. Broadband up and running sweetly. Please locate this customer service advisor and thank him from me.
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D Graham (@digitalgimp) reported
@OriginBroadband -msg'd you re a txt about payment but no response. Can you advise - i've always paid by DD and nothing changed my end - plenty £££'s in the bank! Any support appreciated. Can you fix the security alert when clicking 'My Account' link on email or your website!
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Wayne Thompson (@MrWayneThompson) reported
@OriginBroadband is an absolute joke. Customer services are insulting & some workers clearly dont do jobs correctly. I've never had this problem with any other companies as they listen. I take care of all my moms bills due to her age & deafness. She gives consent yet you don't
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HELEN STATHAM 🇺🇦🇪🇺 (@HELENSTATHAM2) reported
@OriginBroadband internet gone crazy last few days. Globe light in router going off then red. Devices say there is WiFi but not connected. Turned off and on, not the solution! Any suggestions?
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Dino ACM 🇮🇹 (@DinR2) reported
@MaverickCS5 @OriginBroadband Did you ever fix this ? Im having the same problem ! haha
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SpeedTest SpeedSmart (@SpeedSmart) reported
@ParkerColin @CraftyOldGit @OriginBroadband Lots of speed tests use servers that are hosted by the ISP you are using. So your traffic never leaves there network. This makes the result unrealistic. What server location are you testing from and what speed are you paying for?
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John smith (@Ragg_Mann) reported
@OriginBroadband my broadband went down from 60geg to 35meg and i was still getting charged for 60meg robbers
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Anonymous Hieronymus (@_AOTML_) reported
Hey @OriginBroadband is your service down or anything I came home today to find that my internet is completely gone and restarting the router does nothing the dsl light on the box is off Cheers
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Gertrud (@GertrudGem) reported
@OriginBroadband I noticed 2 direct debits on the same day on 2 occasions. Can somebody please help?