Origin Broadband Outage Map
The map below depicts the most recent cities in the United Kingdom where Origin Broadband users have reported problems and outages. If you are experiencing problems with Origin Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Origin Broadband users affected:
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E-mail
Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bristol, England | 1 |
| Manchester, England | 1 |
| Barry, Wales | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Thornberry
(@BenPetrakis) reported
@OriginBroadband No sorry David, from my experience there is nothing you can do to help me because i know you wont follow through far past this initial offer. Please just let your boss know that people dont like to be scammed out of their money
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DavidInSouthend
(@DavidInSouthend) reported
@OriginBroadband What does unsupportive look like for you? Three people have already tried to fix this. What has number 4 done? And why didn't numbers 1 through 3 do it?
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Karen_G_Photo♿️
(@karen_g_photo) reported
@OriginBroadband I have no service & am unable to contact you successfully by telephone or web chat. Is there an emergency or a tech issue in Doncaster? Cause I’ve tried landline & mobile phoning & 4G web chat
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Tim Bowry
(@timbowry) reported
@OriginBroadband Worst customer service I have ever experienced when trying to leave. Complaint email written - please respond.
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Will Jones
(@__getinthebin) reported
@OriginBroadband Oh David, I don’t need advanced help, I need a connection that doesn’t drop 6 times in the 20 times I’m on hold to you.
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OriginBroadbandComplaints
(@OriginBroadban1) reported
@DaveLloyd55 @OriginBroadband if you still havent got through i can give you the direct dial of the finance manager to help resolve your problem
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Asa Di Ya
(@Adajesu3) reported
@OriginBroadband no internet almost 24hrs, got a customer care he tried something that didn't work and said they will get technical help to me 2 to 3 working days. Who does that? am working from home. Get this fixed immediately
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Negash Khiar (Ash)
(@Arik809fr) reported
@OriginBroadband, my broadband keeps dropping at 1-3pm, 4-6pm and 12-1.30am, almost everyday. Not sure what to do; no one is responding from the customer service team. I think it’s time to look for another provider.
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Chrissy cook
(@chrissycook23) reported
@OriginBroadband why is the Internet down in Newcastle working fine untill this morning and won't connect tried live chat but no answer, a need the Internet so a can work from home
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Penguin
(@d0peLinux) reported
@OriginBroadband Could it be the awful CGNAT network?
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Nigel Thornberry
(@BenPetrakis) reported
@OriginBroadban1 @OriginBroadband I would be so happy to hear they go bankrupt some day after how appalling a service they gave to me
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Karen_G_Photo♿️
(@karen_g_photo) reported
@OriginBroadban1 @OriginBroadband It has been bad for approx 22 months. I can exit in two though if they cannot fix it
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Will Jones
(@__getinthebin) reported
I’ve been on hold to @OriginBroadband for almost 20 minutes at the time of this tweet and my DSL connection has dropped 6 times in that time alone. Do you just not give a **** about your customers? Do you honestly think this is meets the “high level of service” you brag about?
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mc california
(@mccali99) reported
@OriginBroadband Still waiting for a reply Cannot connect to Xbox or skyQ now so need deadlock letter and out Of this contract that isn’t fit for purpose Any news on this So now still not able to connect to SKYQ as has been an issue from day 1
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OriginBroadbandComplaints
(@OriginBroadban1) reported
@DavidInSouthend @OriginBroadband very odd advice as the few people who are on social media are also the customer service team. All part of the act to make Origin seem bigger than they are
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