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Origin Broadband

Origin Broadband Outage Map

The map below depicts the most recent cities worldwide where Origin Broadband users have reported problems and outages. If you are having an issue with Origin Broadband, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin Broadband users affected:

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Bournemouth, England 1
Glasgow, Scotland 1
Maidenhead, England 1
Bolton, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • katnipps_
    katnipps (@katnipps_) reported

    Just spoke to my provider @OriginBroadband - conversation went like this. “My connection is **** and unstable”. Origin, “so… would you be willing to pay us more?” wtf kinda service is this where they have THE AUDACITY to ask you invest *more* into a product that sucks ***?

  • itsme05864534
    itsme (@itsme05864534) reported

    Finally glad to get rid of the scumbag internet provider @OriginBroadband but as a final **** you to me they decided to keep the line connected during the change over so that it wouldn't work, bunch of scumbag wankers

  • FilmLifestyle
    Matt Jacobs (@FilmLifestyle) reported

    @OriginBroadband - I’ve DMed to get this security breach issue sorted asap. This isn’t a good look. Please respond to my DM and resolve my internet issue asap.

  • dinos22
    dinos22 (@dinos22) reported

    @OriginBroadband support team told me that they’ve received numerous reports of similar problems other customers are facing!

  • Schmell_DeCoffe
    Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @JerryonTwidder @OriginBroadband Switch service providers, or you contact @OriginBroadband, the operative who takes your call sends a request to the NOC team, they send it back refused because the operative didn't fill a simple detail in, they submit it again, it gets refused again, repeat ad infinitum.

  • Schmell_DeCoffe
    Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @Rob46156436 @OriginBroadband 70,000 customers, WOW in the last quarter of 2018 they were slapping themselves on the back, bragging about hitting the 250,000 customer mark. That's an awful lot of people to lose in just 3 years, and a good indicator of how terrible they were, people were happy to pay to leave.

  • GaiaSophia8
    ☮️❤️🧡💛🇪🇺🏳️‍🌈Gaia🦉Sophia🏳️‍⚧️🇺🇦💚💙💜☮️ (@GaiaSophia8) reported

    @DrHughHarvey @oliviasolon @OriginBroadband £30 for 67Mbps down...?!😳67Mbp/s is 8.375MB/s down. She's currently paying £37 for ½Gbit (500Mb/s).500Mb/s is 62.5MB/s, ~7.5x FASTER. Why would she want to switch to an ISP offering worse speeds? Didn't realise such pathetic speeds were still being offered.

  • KenCrompton62
    Ken Crompton (@KenCrompton62) reported

    @OriginBroadband why are you tweeting me threatening penalty charges for exiting my contract early? You also emailed me saying I could leave without penalty because you breached your contract with me! It took over 6 months for you to admit you were wrong & have appalling service!

  • RebelCheeseCake
    RebelCheeseCake (@RebelCheeseCake) reported

    @OriginBroadband I know it's a bank holiday, but surely someone is available to help? No internet for 2 days now. Yesterday's fixes you gave didn't help.

  • GamingPrince91
    The Gaming Prince91 (@GamingPrince91) reported

    I keep loosing connection when i live stream WTF is going on @OriginBroadband @OriginProblems siriously considering going back to BT 😡

  • Jestunhi
    Jestunhi (@Jestunhi) reported

    @OriginBroadband - my internet has been down for around 5 hours now, support only available until 1pm on Sundays. What's the problem?

  • Schmell_DeCoffe
    Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @MeghnaMajumdar @OriginBroadband Most companies worth their salt have a live service checker to tell you if there is an outage.

  • FibroJedi
    Fibro Jedi (@FibroJedi) reported

    @SSE @OriginBroadband Hey, I know your broadband customers were "transitioned" to utility warehouse, but I'm trying to find our broadband credentials. Where are we supposed to go now to manage that service? I can't seem to login to Origin and anxiety makes me nervous to call you

  • shanehufc
    shane swift (@shanehufc) reported

    @OriginBroadband @N0bster Avoid been with these for the past 18 months they are dreadful can only get Wi-Fi in the room where the router is and it's slow impossible to get hold of I'll be cancelling it when my contract is up

  • mccali99
    mc california (@mccali99) reported

    @OriginBroadband As we couldn't come to a mutual agreement over how best to resolve your case, you now have the right to go to Ombudsman Services: Communications to take your complaint further if you wish. The Ombudsman’s role is to offer free, independent help to resolve your

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