Origin Broadband

Origin Broadband Outage Map

The map below depicts the most recent cities in the United Kingdom where Origin Broadband users have reported problems and outages. If you are experiencing problems with Origin Broadband, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin Broadband users affected:

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 6
London, England 5
Manchester, England 4
Islington, England 4
Bermondsey, England 3
Leeds, England 2
Glasgow, Scotland 2
Croydon, England 2
City of Westminster, England 2
Milton Keynes, England 2
Wembley, England 2
Plymouth, England 2
Ealing, England 2
Liverpool, England 2
Paddington, England 1
Stirling, Scotland 1
Dagenham, England 1
Blackpool, England 1
Nottingham, England 1
Edinburgh, Scotland 1
Dundee, Scotland 1
Tottenham, England 1
Leyton, England 1
Lewisham, England 1
Middlesbrough, England 1
Watford, England 1
Sheffield, England 1
Balham, England 1
Tain, Scotland 1
Reading, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • middlecrov Hester Rose (@middlecrov) reported

    @nowtvhelp Nope I’m with @OriginBroadband, for my sins. Does your customer service team respond to your customers? Bc if so then baby I’m yours.

  • DiversPod Crime_Divers_Pod (@DiversPod) reported

    @OriginBroadband ur customer service is really bad!! I’ve been waiting from 8pm last night (it’s 2pm now) to speak to someone when it says you reply in less than 4 minutes!!!

  • BenPetrakis Nigel Thornberry (@BenPetrakis) reported

    @OriginBroadband No sorry David, from my experience there is nothing you can do to help me because i know you wont follow through far past this initial offer. Please just let your boss know that people dont like to be scammed out of their money

  • Rob9874 Rob (@Rob9874) reported

    @OriginBroadband I live in the US and am getting emails for a UK customer who is late on his bill (probably because they’re coming to me). Please let me know how to get this resolved.

  • ZoeyHaydon10 Zoey Haydon (@ZoeyHaydon10) reported

    @OriginBroadband my broadband is still down 14 hours later

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadban1 @OriginBroadband I fail to see how Ofcom can allow this cowboy company to carry on scamming customers the way they do. They are a complete mess to deal with.

  • davidjbodman David Bodman (@davidjbodman) reported

    @middlecrov @OriginBroadband Hi, if you do want to leave because of the price hike, they have breached their "Terms of Service" for fixed-term customers (in "Price Changes" section). They are also contravening Ofcom General Condition 9.6. They must give you the option to leave without penalty. Good luck!

  • __getinthebin Will Jones (@__getinthebin) reported

    @chickabiddybex Well, according to @OriginBroadband’s technical support!

  • karen_g_photo Karen_G_Photo♿️ (@karen_g_photo) reported

    @OriginBroadband I have no service & am unable to contact you successfully by telephone or web chat. Is there an emergency or a tech issue in Doncaster? Cause I’ve tried landline & mobile phoning & 4G web chat

  • timbowry Tim Bowry (@timbowry) reported

    @OriginBroadband Worst customer service I have ever experienced when trying to leave. Complaint email written - please respond.

  • middlecrov Hester Rose (@middlecrov) reported

    Me: I’ve spent time&money getting internet to work w/ your router+service Origin: unfortunate Me:?? Origin: fine have credit on your account Me: when? Origin:... Me:...? Origin: your monthly bill is ready and you owe us money @OriginBroadband this is why no one likes you

  • chrissycook23 Chrissy cook (@chrissycook23) reported

    @OriginBroadband why is the Internet down in Newcastle working fine untill this morning and won't connect tried live chat but no answer, a need the Internet so a can work from home

  • d0peLinux Penguin (@d0peLinux) reported

    @OriginBroadband Could it be the awful CGNAT network?

  • HockleyAdam Adam Hockley (@HockleyAdam) reported

    @d0peLinux @OriginBroadband Yeah allways blame customer *

  • ChilliPepperAli dr ali hawkes (@ChilliPepperAli) reported

    @OriginBroadband Your customer services are absolutely shocking. You don’t reply on the live chat for 2 hours at a time then if you don’t get a reply in 5 minutes you close the conversation. Useless.

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