Origin Broadband

Origin Broadband Outage Map

The map below depicts the most recent cities in the United Kingdom where Origin Broadband users have reported problems and outages. If you are experiencing problems with Origin Broadband, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin Broadband users affected:

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 12
Birmingham, England 7
Manchester, England 4
Glasgow, Scotland 4
Croydon, England 3
Ealing, England 2
Leyton, England 2
Plymouth, England 2
Leeds, England 2
Bermondsey, England 2
City of Westminster, England 2
Didcot, England 1
Burnley, England 1
Streatham, England 1
Belfast, Northern Ireland 1
Dewsbury, England 1
Dorking, England 1
Biggleswade, England 1
Finchley, England 1
Feltham, England 1
Chesham, England 1
Reading, England 1
Leicester, England 1
Fulham, England 1
Luton, England 1
Chatham, England 1
Kettering, England 1
Wolverhampton, England 1
Hampstead, England 1
Bristol, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • zaffhome Zaffar Iqbal (@zaffhome) reported

    @OriginBroadband internet is out. How can you justify closing down support at weekends?

  • DavidInSouthend DavidInSouthend (@DavidInSouthend) reported

    @OriginBroadband I spoke with Gareth in your retentions department last week. Just wanted to let you know he did a fantastic job. Most helpful customer service experience I can remember. I called to cancel but ended up on an 18 month deal. Very happy customer!

  • RyanGeoghegan2 Ryan Geoghegan (@RyanGeoghegan2) reported

    @OriginBroadband you've been down twice in less than 2 hours sort it out.

  • alderleywizards Parker (@alderleywizards) reported

    You know when a company is total bullocks. When you out them on Twitter and they don't even reply .. Swerve @OriginBroadband they are a bunch of scammers. lovely people on customer service just such you in. ease share to warn others.. take you the cleaners

  • TheOnlyEwan Ewan Darby (@TheOnlyEwan) reported

    @OriginBroadband I have a real problem trying to get through on your automated line with the funny woman that uses too many fs when she speaks, and annunciates in an odd way. The pulse dialing on the 5 mobile phones I've tried doesn't work, neither does it from a landline. Help!

  • vinchenzo_10 Vinchenzo (@vinchenzo_10) reported

    @OriginBroadband my broadband is down I am working from home please advise

  • leeahrebekahh Leah (@leeahrebekahh) reported

    @OriginBroadband have left my elderly grandparents without any internet for the past week leaving them EXTREMELY isolated and impacting on their emotional well-being. The customer services executive left them in tears and charged them before their router had even arrived.

  • Robertw94718460 Robert.whittingham (@Robertw94718460) reported

    @OriginBroadband worst ISP ever. Packet loss on PS5 is unbearable. Soo glad i cancelled today and going with sky.

  • gary_rockcliffe Gary 🏆 Rockcliffe 💙 MOT 💛 (@gary_rockcliffe) reported

    @OriginBroadband The internet keeps cutting off constantly, is there issues at your end please?

  • georgiesucks Georgie (@georgiesucks) reported

    Funny how after expressing my issues with @originbroadband they've now blocked me on twitter. Absolutely disgusting customer service @OriginBroadban1

  • gary_rockcliffe Gary 🏆 Rockcliffe 💙 MOT 💛 (@gary_rockcliffe) reported

    @georgiesucks @OriginBroadban1 @OriginBroadband Is there nobody who can take a look into this company and why they cannot give a proper fibre broadband service like the others?

  • Davidta66476689 David tait (@Davidta66476689) reported

    @OriginBroadban1 @Mero46008244 @OriginBroadband Promised all this speed and I should switch to them, worst broadband I’ve ever had and still waiting for a call back.

  • alex_massey7 Alex Massey (@alex_massey7) reported

    @OriginBroadband Is there anyone in office now I’m having problems with my upload speed and to be honest it’s a joke

  • alderleywizards Parker (@alderleywizards) reported

    @Leonard41791029 @OriginBroadban1 @OriginBroadband Yes.. u try and leave and they charge you 816 quid. Not 1 days Internet 3 months.. They are the worst of the lot

  • miss_lines MissL (@miss_lines) reported

    ‘Easy to use service that gives you everything you expect’ - evidently not. What’s more frustrating is that as a teacher the internet is more essential to me than ever. I am currently at a 50% higher risk contracting COVID as I am unable to work from home @OriginBroadband - help

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