Origin Broadband Outage Map
The map below depicts the most recent cities in the United Kingdom where Origin Broadband users have reported problems and outages. If you are experiencing problems with Origin Broadband, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Origin Broadband users affected:
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Camborne, England | 1 |
| Saint Neots, England | 1 |
| London, England | 1 |
| Godalming, England | 1 |
| Birmingham, England | 1 |
| Hackney, England | 1 |
| Paddington, England | 1 |
| Dagenham, England | 1 |
| Newbury, England | 1 |
| Belfast, Northern Ireland | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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OriginBroadbandComplaints
(@OriginBroadban1) reported
@simonjcope @OriginBroadband customer support open at 10am, they only have 2 tech support people so you may be waiting a while. There has a been an outage if you look on downdetector but @originbroadband and denying this currently
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Alf Dimmock
(@DimmockAlf) reported
@OriginBroadband network down again, I’m seriously concerned about my decision to join Origin
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sazz ✌🌞🌻
(@saaaraaaaahh) reported
Concerning that the Sun "newspaper" has a grasp on the internet issue (affecting thousands) yet @OriginBroadband tell me I do have Internet, they dont think theres a problem and I should just try resetting it...OR wait 24-48 hours for them to confirm I have an issue. Fab.
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Simon Cope 💙
(@simonjcope) reported
What hours are @OriginBroadband tech support working today please? Started online chat but only bot response so far. Home broadband has been down all morning .
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Simon Cope 💙
(@simonjcope) reported
@OriginBroadban1 @OriginBroadband Got a reply shortly after 10am. Problem resolved a couple of minutes after that. Yes, their tech support acknowledged the outage. Sorry if that doesn't fit with your narrative.
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadban1 @OriginBroadband I fail to see how Ofcom can allow this cowboy company to carry on scamming customers the way they do. They are a complete mess to deal with.
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David Bodman
(@davidjbodman) reported
@middlecrov @OriginBroadband Hi, if you do want to leave because of the price hike, they have breached their "Terms of Service" for fixed-term customers (in "Price Changes" section). They are also contravening Ofcom General Condition 9.6. They must give you the option to leave without penalty. Good luck!
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Chrissy cook
(@chrissycook23) reported
@OriginBroadband why is the Internet down in Newcastle working fine untill this morning and won't connect tried live chat but no answer, a need the Internet so a can work from home
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SEG
(@SEGhub) reported
@OriginBroadband connection been down for hours, no one picking up your phones ? Can you update please
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Crime_Divers_Pod
(@DiversPod) reported
@OriginBroadband ur customer service is really bad!! I’ve been waiting from 8pm last night (it’s 2pm now) to speak to someone when it says you reply in less than 4 minutes!!!
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DavidInSouthend
(@DavidInSouthend) reported
@OriginBroadband What does unsupportive look like for you? Three people have already tried to fix this. What has number 4 done? And why didn't numbers 1 through 3 do it?
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OriginBroadbandComplaints
(@OriginBroadban1) reported
@DavidInSouthend @OriginBroadband very odd advice as the few people who are on social media are also the customer service team. All part of the act to make Origin seem bigger than they are
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Penguin
(@d0peLinux) reported
@OriginBroadband Could it be the awful CGNAT network?
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Hester Rose
(@middlecrov) reported
Me: I’ve spent time&money getting internet to work w/ your router+service Origin: unfortunate Me:?? Origin: fine have credit on your account Me: when? Origin:... Me:...? Origin: your monthly bill is ready and you owe us money @OriginBroadband this is why no one likes you
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lynn agnew
(@lynags6) reported
@originbroadband having really bad experience problems with connection, both working from home and origin tech only open Monday - Friday - really .. paying for broadband that’***** and Miss and losing wages through it Thanks Origin
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