Origin Broadband

Origin Broadband Outage Map

The map below depicts the most recent cities in the United Kingdom where Origin Broadband users have reported problems and outages. If you are experiencing problems with Origin Broadband, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Origin Broadband users affected:

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Glasgow, Scotland 3
Bristol, England 2
City of Westminster, England 1
Marlow, England 1
Henlow, England 1
Halifax, England 1
Birmingham, England 1
Hammersmith, England 1
Batley, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • MrTClayts Tom Clayton (@MrTClayts) reported

    @JackTheL4d @abbeylinegold @OriginBroadband Hi mate, usually when you sign a broadband deal it will set out in the main headlines the term. You can't cancel at any time as you're tied in for that term. I think you'd get a bit of grace maybe if you were in the final 30-60 days but what Origin are requesting is the norm.

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @OriginBroadban1 @OriginBroadband this is so true, you would go back to the customer with "Sorry, the cheque must have got lost in the post" excuse and they knew it was an outright lie, you might as well have just said "I promise I won't come in your mouth or get any in your hair"

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @PerBetts @OriginBroadband dont forget as well you pay 2 months ahead for your service so the likliehood is they owe you money

  • _fadgie_ Chris McFadyen (@_fadgie_) reported

    @RealKiro @OriginBroadband Worst provider of any service ive experienced

  • organised Shay (@organised) reported from Coventry, England

    Stayed with @OriginBroadband in the new house because they’re great for service and you can take your own modem — would have killed for @virginmedia but alas that area is too rural 😭

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @RealKiro @_fadgie_ @OriginBroadband Expecting people to pay extra to make the service work properly ... Absolute charlatans ...

  • MrTClayts Tom Clayton (@MrTClayts) reported

    @JackTheL4d @abbeylinegold @OriginBroadband P.P.S. I'm also not aware of the full circumstances that's led to you having to cancel but if its borne out of your university going remote at the 11th hour then I'd look into your university t's and c's regarding consequential loss etc.

  • MrTClayts Tom Clayton (@MrTClayts) reported

    @JackTheL4d @abbeylinegold @OriginBroadband I wasn't referring to the 5400 page document. It will have been right next to the price when you signed up. It's not really the fault of the service provider. If its as a result of Covid then can't you apply for a grant and/or support from the Govt or University?

  • MrTClayts Tom Clayton (@MrTClayts) reported

    @JackTheL4d @abbeylinegold @OriginBroadband P.S. Jack, im not trying to pull you down mate, I don't know how old you are or how much you're used to this stuff but it is a standard thing with services companies. More trying to let you know that this shafting does happen and there's nothing we can do about it.

  • LT_laytont11 LT (@LT_laytont11) reported

    @georgiesucks @virginmedia @OriginBroadband Yeahhh but these guys like to argue or be smart and cocky to customers so its **** either way

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband I will continue to exercise my right to comment on the abysmal way you treat customers who have issues with your company.

  • AmyBullContent Amy Bull (@AmyBullContent) reported

    Sometimes I feel like I'm having a bad day, then I remember I don't work for @OriginBroadband's social team. Then I remember I'm a customer.

  • gordonelwood4 proudScot (@gordonelwood4) reported

    @OriginBroadband more problems with broadband? My Wi-Fi has been down for most of the pm!

  • __getinthebin Will Jones (@__getinthebin) reported

    @AmyBullContent @OriginBroadband I was. I complained and they let me out of contract early. A combination of being BS’d by tech support, in-contract price rises, technical issues and them ignoring my complaints for months at a time

  • mccali99 mc california (@mccali99) reported

    @OriginBroadband the bull from origin Thank you for speaking to us, I am sorry to hear that you are not happy with the resolution offered.   We have gone over all of the evidence we have and we've given what we believe is a fair and reasonable resolution to your complaint – .

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