Origin Broadband

Origin Broadband Outage Report in Sunderland, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Sunderland, England 12/12/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Wi-fi (28%)

    Wi-fi (28%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (6%)

    E-mail (6%)

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Geri18 Geri (@Geri18) reported

    @OriginBroadband just signed up with them, and received a broken router, feel very shaky about the service, don't know if they can start on go live date. Massive disruption

  • tomtoalcomedy Tom Toal (@tomtoalcomedy) reported

    @OriginBroadband can I have an email address to somebody I can make a complaint to.

  • paige_114 P a i g e . (@paige_114) reported

    @Geri18 @OriginBroadband I’d cancel if you can, there service is awful

  • drescoding Alex Dresco (@drescoding) reported

    @OriginBroadband really struggling with your services. We’re now having a 0.05mbps download speed and can’t contact you. The chat availability is down on your website and we can’t find a number.

  • paige_114 P a i g e . (@paige_114) reported

    @MartinSLewis I’m with @OriginBroadband pay £28 a month, the speeds are awful and extremely unreliable, customer service is non existent. Been in touch with them so many times in the 3 months I’ve had it and no further forward. Word of warning to others!

  • TrickerTheDon TrickerTheDon🖥 (@TrickerTheDon) reported

    @OriginBroadband @Adamjpritchard @OriginBroadban1 It people are having problems. Use your brain 🧠 & MESSAGE THEM! THEY. ARE. THE. CUSTOMER.

  • mandrew86 Mark Andrew (@mandrew86) reported

    @CMaton1 @OriginBroadband Ours is the same. Any idea why it’s gone from mid 30’s to **** all??

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @TrickerTheDon @OriginBroadban1 @OriginBroadband before they almost went bust in 2018 they were running a call centre with no more than 20 customer service agents at any one time and 1 sometimes 2 tech guys, they slashed the workforce by half to cut costs. So how many people do you think they have answering the phones now ? ?

  • Geri18 Geri (@Geri18) reported

    @trustpilot just signed up with @OriginBroadband they sent a broken router and cannot tell me if a new box can be sent before the go live date. Its the first time I have used them very disappointed

  • Therealslimjad1 Therealslimjadey (@Therealslimjad1) reported

    @OriginBroadband So I've been ATTEMPTING to contact yourselves for about 3/4 days in a row now and still, nothing. I've had nothing but connection issues since after the first month and every time I've raised these complaints to yourselves I've been taken through the same steps