Origin Broadband

Origin Broadband Outage Report in Sunderland, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Sunderland, England 01/15/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Wi-fi (40%)

    Wi-fi (40%)

  3. Total Blackout (20%)

    Total Blackout (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @OriginBroadban1 @OriginBroadband "Provisioning Team", what a laugh, it was 3 people when I worked there over 2 years ago & they sacked half the workforce to cut costs since then, so I'm unsure what they mean by "Team" + the delay is deliberate to prevent you from cancelling when you find out how **** they are!

  • emmameaden1 Molly & George (@emmameaden1) reported from Camden Town, England

    @OriginBroadband Isn't this how you operate? Shockingly slow internet and even worse customer service? Modus Operandi from my experience. Avoid if possible!

  • Adamjpritchard Adam Pritchard 🇪🇺🇮🇪🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Adamjpritchard) reported

    Help needed. Anyone have any ideas why I might be getting download speeds of c. 5Mb but Upload speeds around 12? @OriginBroadband @WeAreOpenreach

  • sing13880151 sing (@sing13880151) reported

    @OriginBroadband I am extremely unhappy with your customer service. I have tried to call and resolve the problem through live chat and I've yet to receive a reply.

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @emmameaden1 @OriginBroadband yes sadly their customer service speed matches their broadband speeds. Since the mass redundancies there isnt many tech support staff and front line social media staff are pretty useless

  • emmameaden1 Molly & George (@emmameaden1) reported

    @OriginBroadban1 @OriginBroadband Tediously slow broadband and useless customer service to sort it.

  • mccali99 mc california (@mccali99) reported

    @OriginBroadband look no future if you want a service that doesn’t work and customer service who don’t give a ****

  • DannyBolland Danny 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DannyBolland) reported

    @OriginBroadband hey I’m having problems ordering, it says my card was declined but when I spoke to my provider they said your payment system might be down

  • andyhannahcorby Andy Hannah (@andyhannahcorby) reported

    @OriginBroadband my internet speeds haven’t been great lately- only been with yous just over a month after leaving vodafone because they were terrible- it’s better than vodafone but still not the speeds i’m paying for- anything you can do to rectify this please?

  • Nomadwinacka96 liza broome (@Nomadwinacka96) reported

    @OriginBroadband yet again you have restricted my service because I have missed the payment for January's service WERE IN DECEMBER YOU'VE BEEN PAID FOR DECEMBER NOW YOUR DEMANDING 2 MONTHS PAYMENTS EVEN THOUGH I ONLY OWE THE MONEY FOR JANUARY'S SERVICE