Origin Broadband

Origin Broadband Outage Report in Sunderland, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Sunderland, England 12/08/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (6%)

    E-mail (6%)

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @DavidInSouthend @OriginBroadband very odd advice as the few people who are on social media are also the customer service team. All part of the act to make Origin seem bigger than they are

  • middlecrov Hester Rose (@middlecrov) reported

    @nowtvhelp Nope I’m with @OriginBroadband, for my sins. Does your customer service team respond to your customers? Bc if so then baby I’m yours.

  • btjtaylor Ben Taylor (@btjtaylor) reported

    @simonjcope @pipathon @OriginBroadband Yes think there was a problem at Origin's end because my line had sync but was complaining my username/password to connect to Origin was wrong.. ah well, least its working now..

  • BenPetrakis Nigel Thornberry (@BenPetrakis) reported

    @OriginBroadband No sorry David, from my experience there is nothing you can do to help me because i know you wont follow through far past this initial offer. Please just let your boss know that people dont like to be scammed out of their money

  • middlecrov Hester Rose (@middlecrov) reported

    Me: I’ve spent time&money getting internet to work w/ your router+service Origin: unfortunate Me:?? Origin: fine have credit on your account Me: when? Origin:... Me:...? Origin: your monthly bill is ready and you owe us money @OriginBroadband this is why no one likes you

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    Still many customers affected by @originbroadband outage. 14 hours after it was first reported

  • ZoeyHaydon10 Zoey Haydon (@ZoeyHaydon10) reported

    @OriginBroadband my broadband is still down 14 hours later

  • davidjbodman David Bodman (@davidjbodman) reported

    @middlecrov @OriginBroadband Hi, if you do want to leave because of the price hike, they have breached their "Terms of Service" for fixed-term customers (in "Price Changes" section). They are also contravening Ofcom General Condition 9.6. They must give you the option to leave without penalty. Good luck!

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @DaveLloyd55 @OriginBroadband if you still havent got through i can give you the direct dial of the finance manager to help resolve your problem

  • smoookeys smokey O (@smoookeys) reported

    @OriginBroadband please help! Not in the current economic situation you charging customer fee for leaving, even when they cancelled before service starts