Origin Broadband outages and service status in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mc california (@mccali99) reported 6 minutes ago

  @OriginBroadband As we couldn't come to a mutual agreement over how best to resolve your case, you now have the right to go to Ombudsman Services: Communications to take your complaint further if you wish. The Ombudsman’s role is to offer free, independent help to resolve your

• 
  D Graham (@digitalgimp) reported 10 minutes ago

  @OriginBroadband -msg'd you re a txt about payment but no response. Can you advise - i've always paid by DD and nothing changed my end - plenty £££'s in the bank! Any support appreciated. Can you fix the security alert when clicking 'My Account' link on email or your website!

• 
  Meghna Majumdar (@MeghnaMajumdar) reported 12 minutes ago

  @OriginBroadband is there an internet outage in london or is it just the router that never works???

• 
  jambo sea-king (@liz_c177) reported 13 minutes ago

  Looks like it’s bye bye to @OriginBroadband in a couple of months guy j spoke didn’t even try to keep me as a customer after 3 years

• 
  Siddhant Pant (@BlitzTonks) reported 17 minutes ago

  @OriginBroadband @rotherhamtiser I don't think so. But the bad breeding should definitely be banned. These people be selling sick puppies with genetic problems to people for 15K. I heard a case where 14 pitbulls, all from the same litter attacked people. It was in their genes

• 
  mike king (@King1315M) reported 18 minutes ago

  @OriginBroadband Just to let you and everyone know. I have tried phone, email etc on numerous occasions to cancel my mothers broadband and phone. With no success. I have now cancelled the direct debit in the vain hope you will contact me. Number 28 in the queue.

• 
  Rob Clark (@Rob_Clark) reported 19 minutes ago

  Well @OriginBroadband please do in contact with me ASAP as my static IP which I pay for has changed again and the info your tech support gave me contradicts this. He then put the phone down on me when I said so! #nothappy

• 
  ☮️❤️🧡💛🇪🇺🏳️‍🌈Gaia🦉Sophia🏳️‍⚧️🇺🇦💚💙💜☮️ (@GaiaSophia8) reported 22 minutes ago

  @DrHughHarvey @oliviasolon @OriginBroadband £30 for 67Mbps down...?!😳67Mbp/s is 8.375MB/s down. She's currently paying £37 for ½Gbit (500Mb/s).500Mb/s is 62.5MB/s, ~7.5x FASTER. Why would she want to switch to an ISP offering worse speeds? Didn't realise such pathetic speeds were still being offered.

• 
  Jonathan Wright (@Jonwright70) reported 22 minutes ago

  @OriginBroadband has to be the WORST customer service experience I have EVER had

• 
  Maverick (@MaverickCS5) reported 26 minutes ago

  @OriginBroadband Hi Origin, Im having problems connecting a Nintendo Switch to the broadband. Connects just fine but when trying to play online, it says NAT type D, wondering how to change this? I believe the router is double NAT'd and requires a static IP. Was not aware of this