Origin Broadband outages and service status in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jackson 🛸 (@OfficialJacks__) reported 11 minutes ago

  @OriginBroadband I can't lie I'm sick to death of CONSTANT problems with your service.. this isn't a one off deal this is EVERY month that you have issues.. I'm currently having to use my data so I can tweet you as coincidentally you ONLY have a payment hotline. Sort it out!

• 
  connor mcdermott (@connormcdermot) reported 14 minutes ago

  @OriginBroadband I have an issue with my network and I can’t seem to use the online chat service on the website?

• 
  David Jennings (@ChilliDoor) reported 19 minutes ago

  @OriginBroadband Your direct debit system is faulty, your live chat is broken, no one answers calls and you've removed the option to pay outstanding invoices via your website. How am I meant to fix an issue when I can't get through to anyone?

• 
  Derek Weeks (@DerekWe51929279) reported 21 minutes ago

  @OriginBroadband Here’s another crude gimmick Origin broadband to entice people to join this disjointed excuse of an internet provider. Their equipment sucks and their customers service is non existent.

• 
  Mike Wilson 🐟 (@CraftyOldGit) reported 22 minutes ago

  @editfmah @OriginBroadband Not seeing loads of errors. Download speed currently 4.88Mbps, upload 8.85Mbps which is weird.

• 
  Tunote (@Tunoteee) reported 23 minutes ago

  @modredcastleton @OriginBroadband You should use this as a reference for an event in the game. When you interact with it it could say, "Someone did a horrible job with this. I could do better blindfolded." You know. As a funny callback for your Twitter followers. Or something.

• 
  JerryonTwidder (@JerryonTwidder) reported 23 minutes ago

  This is how good @OriginBroadband are at customer service: several times (including over the phone) I have asked them to stop sending me bills for £0.00. This company not only has a useless IT system that sends out such stupid emails but poorly trained staff who take no notice.

• 
  Shay (@organised) reported 24 minutes ago from Coventry, England

  Stayed with @OriginBroadband in the new house because they’re great for service and you can take your own modem — would have killed for @virginmedia but alas that area is too rural 😭

• 
  Karl G (@itskarlg) reported 25 minutes ago

  Wow. Glad I left @OriginBroadband, my friend has just told me they incorrectly disconnected him saying he had moved to a new provider (didnt) said they'd put it back on in 2weeks, now telling him no exchange lines free and removed him as a customer. No apology, no compensation 😲

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 27 minutes ago

  @chrislvkiz @OriginBroadband now that TalkTalk have absorbed @OriginBroadband, you should be able to request that your service be migrated OFF of OB's terrible hardware and insistence on using DOUBLE NAT (this is what is causing your issue), and onto a TALKTALK line where it should fix your problem.