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Origin Broadband

Origin Broadband Outage Report in Sunderland, England

Why is my Origin Broadband service not working?

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Full Outage Map

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  • 40% Internet (40%)
  • 40% Total Blackout (40%)
  • 20% Wi-fi (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Geri18
    Geri (@Geri18) reported

    @trustpilot just signed up with @OriginBroadband they sent a broken router and cannot tell me if a new box can be sent before the go live date. Its the first time I have used them very disappointed

  • Devotchka0183
    Morag Malchick (@Devotchka0183) reported

    @topballak @OriginBroadband I asked them to waive my termination fees in light of poor service, which they did. I'd find someone else - Origin have been nothing but trouble. Report them to trading standards too (I have) so their rep gets about.

  • Dashdot10
    Dashdot (@Dashdot10) reported

    @OriginBroadband I want to cancel my broadband. I cannot get any customer service! Not answering phones or webchat!!! Surely this is illegal ???

  • badwolfjane
    jane elledge (@badwolfjane) reported from Bromsgrove, England

    @junententh @OriginBroadband Did you resolve this issue regarding Xbox one double Nat as getting this and it is nothing within our end so something Origin or MS have done?

  • elliotjbrown
    Elliot Brown (@elliotjbrown) reported from Hillingdon, England

    @OriginBroadband Disappointing broadband performance for a while now (months). Chat/Called a couple of times to try and fix the problems. I’ve currently been sat on chat with Tech Support since 09:01 with no resolve and limited responses. I’ve had one response in 45 minutes.

  • badwolfjane
    jane elledge (@badwolfjane) reported from Bromsgrove, England

    @junententh @OriginBroadband Ah ok. Don’t want to swap provider as no problem with Origin other than this. Might have found a way using port forwarding on the router - fingers crossed

  • Kazza_Cookie
    Karen (@Kazza_Cookie) reported

    @jon_newsome @OriginBroadband I tried that too,made no difference to mine,only started with the Origin broadband when had Sky had no issues

  • JohnArm54295564
    John Armstrong (@JohnArm54295564) reported

    @GameboyLuke @OriginBroadband Yeah heard you talk about it on Pat's stream they are on some **** I'd demand some kinda discount at this point just for their negligence

  • Devotchka0183
    Morag Malchick (@Devotchka0183) reported

    @Agent47Connor @OriginBroadband I think they just give out a phone number that doesn't work because I had the same issue. Just ask them to waive your termination fees due to poor service and get someone else.

  • Devotchka0183
    Morag Malchick (@Devotchka0183) reported

    @xblackcatxx13 @OriginBroadband They're just crap. I used Martin Lewis's site and asked them to waive my termination fees because of poor service (which they did) and just get someone else. Good luck with the handover.