Origin Broadband

Origin Broadband Outage Report in Sunderland, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Sunderland, England 11/24/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • marilynbothello Marilyn Bothello (@marilynbothello) reported

    @OriginBroadband the internet has been the worse. Since three weeks now, it does not work at all post code NW1 5AX. I don’t understand why am I paying for no access to the internet. Fix it. Acc no- C0191436

  • m_imnk Maria (@m_imnk) reported

    Be very careful with @OriginBroadband . I switched to another company, as Origin couldn’t provide me with the service I needed when I moved, and now they are denying me access to my account so that I’m not able to send the final bill to the company I switched to. They’re a trap.

  • __getinthebin Will Jones (@__getinthebin) reported

    @OriginBroadband @shortie20uk Good luck getting any sense out of their customer service team. It ain’t good in my experience

  • __getinthebin Will Jones (@__getinthebin) reported

    @OriginBroadband @lisabinns1 They do. It’s 0330 024 17 77. Good luck getting any useful information or help tho

  • KalEl_WBS simon withers (@KalEl_WBS) reported

    @OriginBroadband how many times in a day can the internet go down???

  • dangrenfell ᴰᴶ (@dangrenfell) reported

    @lmgrenfell I’m so sorry to hear that, I thought you’d managed to cancel? They are @OriginBroadband on Twitter and might respond here?

  • cumberlandbrown Cumberland Brown (@cumberlandbrown) reported

    @OriginBroadband After 30 mins waiting for a reply on support chat.... can you help pls? Yet again, my "static" IP has been changed, locking me out of vital systems.

  • danielnelson89 Daniel Nelson (@danielnelson89) reported

    @OriginBroadband yeah im gonna need a refund for the year of service that you haven't provided. And also your staff are so rude and smug they need knocked down a peg or two. Worst customer service I've ever come across. You are an absolute rip off. So get intouch about my refund

  • khdurkin Kelly Durkin (@khdurkin) reported

    @OriginBroadband my 82 year old mother is being plagued by emails about her account. She never agreed to an account. We rang you to ask you to stop and still they persist.

  • __getinthebin Will Jones (@__getinthebin) reported

    .@OriginBroadband I’ve just spent time on the phone being fed bullshit by one of your first line support techs. Despite what he says, changing my DNS server will not affect how your core network routes packets and throws them at random into the bin. Sort your **** out.