Origin Broadband

Origin Broadband Outage Report in Sunderland, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Sunderland, England 01/17/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Wi-fi (40%)

    Wi-fi (40%)

  3. Total Blackout (20%)

    Total Blackout (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • lythamgirl lythamgirl (@lythamgirl) reported

    @OriginBroadband I am so upset I’m going to contact the ombudsman and report this as no one after 2 months has helped ..the internet is constantly off my daughter has had to go to her friends on several occasions I just want to cancel all of this ....every day at some point we have had none

  • MoiAliEdinburgh Moi Ali (@MoiAliEdinburgh) reported

    @OriginBroadband I cancelled my order due to poor service and poor connectivity. Now you claim to have no record that I cancelled. Been online for nearly an hour but getting nowhere. DO NOT USE THIS COMPANY. Utterly useless in every way.

  • __getinthebin Will Jones (@__getinthebin) reported

    @OriginBroadband Oh David, I don’t need advanced help, I need a connection that doesn’t drop 6 times in the 20 times I’m on hold to you.

  • MoiAliEdinburgh Moi Ali (@MoiAliEdinburgh) reported

    @OriginBroadband @RealKiro @OriginBroadband no service yet again. Having to use phone data just to work. Please resolve outage in Edinburgh area

  • boxmouse27 bmouse (@boxmouse27) reported

    @OriginBroadband Hi I have replied - please sort this issue ASAP as my husband has been messaging since Thursday evening and nothing has been rectified - I will be going to OFCOM if this isn’t resolved today

  • SilviaGuddei MissSunshineSmile (@SilviaGuddei) reported

    @OriginBroadband cut off my broadband by mistake and is now leaving me without for 10-14 days until can be reinstalled...thank you from a self-employed working from home in lockdown person. Customer service shall respond to my complaint in 5 working days...thanks...! :(

  • Arik809fr Negash Khiar (Ash) (@Arik809fr) reported

    @OriginBroadband, my broadband keeps dropping at 1-3pm, 4-6pm and 12-1.30am, almost everyday. Not sure what to do; no one is responding from the customer service team. I think it’s time to look for another provider.

  • DimmockAlf Alf Dimmock (@DimmockAlf) reported

    Internet down for the best part of 24 hours, spoke to ‘live chat’ and was told ‘Broadband’ engineers would sort within 24 hours. It’s getting close! @OriginBroadband @OriginBroadban1

  • w4ttsy1 Daniel Watts (@w4ttsy1) reported

    @OriginBroadband simply the worst internet provider I have ever witnessed in all my years. Cannot wait to cancel, please everyone take this is a warning do not use this provider.

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadban1 @OriginBroadband You me and many others have suffered the same treatment meted out by this shambolic excuse for a provider. Don’t just cancel dd Ensure your bank fully understands why. They have been known to represent your dd