Origin Broadband Outage Report in Sunderland, England
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (40%)
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Total Blackout (40%)
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Wi-fi (20%)
Community Discussion
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Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadban1 @OriginBroadband That’s because Origin scamband customer service have been transferred to the complaints dept. You cannot expect any sort of service from this excuse of an internet provider.
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Minimem8
(@Minimem8) reported
Still no reply to the complaint I raised on Friday. @OriginBroadband continue to ignore @Ofcom guidelines related to fixed-term contracts. Ts&Cs state "monthly rolling contracts" can increase in price, nothing regarding fixed-term contracts. Disgraceful company and support.
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadband can you tell me why you never suggested replacing the router that you initially sent me for go live. After the open reach tech told you it was defective.
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ash
(@ash55081567) reported
@__getinthebin @OriginBroadband Origin is the worst internet provider. It’s customer services is so bad.
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Hollie.
(@hollipopss) reported
@flyerbetic @OriginBroadband Mike, I genuinely have never worked for a worse company. Just Google them and you’ll understand. They have about 6 people on IT support and about 10 people who are cross trained on everything. It’s an absolute **** show.
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Will Jones
(@__getinthebin) reported
.@OriginBroadband you’ve failed on us twice tonight. Also, one of your people called me the other day after I replied to your email suggesting prices were increasing. When I asked for a call back (as I was in a meeting at the time) I was told yes. It was never forthcoming.
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadband “keeping it simple” of course it’s so simple you hike up the price and make a bad service even worse. All staff are now in the complaints department.
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OriginBroadbandComplaints
(@OriginBroadban1) reported
@djlowry @OriginBroadband lots of others have complained are the same thing and are now leaving as they are breaking their contract with the customer which clearly states price rises only for rolling contracts not fixed terms
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David Lowry
(@djlowry) reported
Very disappointed in @OriginBroadband upselling me into a 18 month contract just a month ago then following it up with a swift price hike. A very shady move. Only took six months to go from a sure-thing to never-again. Ofcom here I come?
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Mike Dunning
(@flyerbetic) reported
@OriginBroadban1 @OriginBroadband I did finally get a member of staff who was great. Unfortunately she didn’t have the tools to help and I will be leaving after helping support your start up. Shame on you your company for letting their staff and customers down.