Origin Broadband Outage Report in Sunderland, England

Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

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Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Origin Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

1. 

   Internet (62%)

2. 

   Wi-fi (19%)

3. 

   Total Blackout (14%)

4. 

   E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• Asa Di Ya (@Adajesu3) reported a minute ago

  @OriginBroadband no internet almost 24hrs, got a customer care he tried something that didn't work and said they will get technical help to me 2 to 3 working days. Who does that? am working from home. Get this fixed immediately

• Ben Taylor (@btjtaylor) reported a minute ago

  @simonjcope @pipathon @OriginBroadband Yes think there was a problem at Origin's end because my line had sync but was complaining my username/password to connect to Origin was wrong.. ah well, least its working now..

• Nigel Thornberry (@BenPetrakis) reported 2 minutes ago

  @OriginBroadband No sorry David, from my experience there is nothing you can do to help me because i know you wont follow through far past this initial offer. Please just let your boss know that people dont like to be scammed out of their money

• sazz ✌🌞🌻 (@saaaraaaaahh) reported 3 minutes ago

  Concerning that the Sun "newspaper" has a grasp on the internet issue (affecting thousands) yet @OriginBroadband tell me I do have Internet, they dont think theres a problem and I should just try resetting it...OR wait 24-48 hours for them to confirm I have an issue. Fab.

• OriginBroadbandComplaints (@OriginBroadban1) reported 3 minutes ago

  @simonjcope @OriginBroadband customer support open at 10am, they only have 2 tech support people so you may be waiting a while. There has a been an outage if you look on downdetector but @originbroadband and denying this currently

• Karen_G_Photo♿️ (@karen_g_photo) reported 4 minutes ago

  @OriginBroadband I have no service & am unable to contact you successfully by telephone or web chat. Is there an emergency or a tech issue in Doncaster? Cause I’ve tried landline & mobile phoning & 4G web chat

• DavidInSouthend (@DavidInSouthend) reported 8 minutes ago

  @OriginBroadband Customer tweets complaint about cust svc not being able to fix incorrect bill. Origin Broadband social media team reach out and collect all the information. Tells cust they can't help and only course of action is to call the people who've already not fixed it three times.

• DavidInSouthend (@DavidInSouthend) reported 10 minutes ago

  @OriginBroadband What does unsupportive look like for you? Three people have already tried to fix this. What has number 4 done? And why didn't numbers 1 through 3 do it?

• dr ali hawkes (@ChilliPepperAli) reported 10 minutes ago

  @OriginBroadband Your customer services are absolutely shocking. You don’t reply on the live chat for 2 hours at a time then if you don’t get a reply in 5 minutes you close the conversation. Useless.

• OriginBroadbandComplaints (@OriginBroadban1) reported 14 minutes ago

  @DaveLloyd55 @OriginBroadband if you still havent got through i can give you the direct dial of the finance manager to help resolve your problem