Origin Broadband

Origin Broadband Outage Report in Sunderland, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Sunderland, England 04/23/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Phone (7%)

    Phone (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • KalEl_WBS simon withers (@KalEl_WBS) reported

    @OriginBroadband how many times in a day can the internet go down???

  • khdurkin Kelly Durkin (@khdurkin) reported

    @OriginBroadband my 82 year old mother is being plagued by emails about her account. She never agreed to an account. We rang you to ask you to stop and still they persist.

  • __getinthebin Will Jones (@__getinthebin) reported

    @OriginBroadband @ConorSut1 @thinkbroadband You’re not the only one my man, we have the same problems. I don’t know what on earth their NOC team is playing at, but their infrastructure is about as funny as Jim Davidson’s attempts at comedy

  • __getinthebin Will Jones (@__getinthebin) reported

    @OriginBroadband @shortie20uk Good luck getting any sense out of their customer service team. It ain’t good in my experience

  • __getinthebin Will Jones (@__getinthebin) reported

    @AmyBullContent @OriginBroadband If they legit said that to you I’m unsurprised. One of their tech support told me that DSL filters expire after 3-6 months and that changing my DNS servers could affect a ping or trace route result. My secret weapon was being a complete tech nerd

  • MrTClayts Tom Clayton (@MrTClayts) reported

    @JackTheL4d @abbeylinegold @OriginBroadband P.S. Jack, im not trying to pull you down mate, I don't know how old you are or how much you're used to this stuff but it is a standard thing with services companies. More trying to let you know that this shafting does happen and there's nothing we can do about it.

  • MrTClayts Tom Clayton (@MrTClayts) reported

    @JackTheL4d @abbeylinegold @OriginBroadband Hi mate, usually when you sign a broadband deal it will set out in the main headlines the term. You can't cancel at any time as you're tied in for that term. I think you'd get a bit of grace maybe if you were in the final 30-60 days but what Origin are requesting is the norm.

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband I spent three frustrating days of trying useless passwords given out by you. So I will not waste anymore time with you now. It’s all to late for me now. However I will not hesitate to comment on your companies poor performance with your customers.

  • MrTClayts Tom Clayton (@MrTClayts) reported

    @JackTheL4d @abbeylinegold @OriginBroadband I've been on their website and it says 18 month term right below the price. Nevertheless it's obviously a pandemic led situation that, I agree, you shouldn't be liable for as a student. Surely there must be support to cover this that you can claim from Govt or University?

  • mccali99 mc california (@mccali99) reported

    @OriginBroadband As we couldn't come to a mutual agreement over how best to resolve your case, you now have the right to go to Ombudsman Services: Communications to take your complaint further if you wish. The Ombudsman’s role is to offer free, independent help to resolve your