Origin Broadband outages and service status in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HELEN STATHAM 🇺🇦🇪🇺 (@HELENSTATHAM2) reported 5 minutes ago

  @OriginBroadband internet gone crazy last few days. Globe light in router going off then red. Devices say there is WiFi but not connected. Turned off and on, not the solution! Any suggestions?

• 
  Adrian Herridge (@editfmah) reported 10 minutes ago

  @CraftyOldGit @OriginBroadband I have always swapped out my normal faceplate & filter with an NTE5 faceplate and I generally get a far cleaner line. Here I went from 49 -> 58 MBs. I never normally get that good a result, but something about my setup/line must have benefited.

• 
  mike king (@King1315M) reported 10 minutes ago

  @OriginBroadband Just to let you and everyone know. I have tried phone, email etc on numerous occasions to cancel my mothers broadband and phone. With no success. I have now cancelled the direct debit in the vain hope you will contact me. Number 28 in the queue.

• 
  Karl G (@itskarlg) reported 13 minutes ago

  Wow. Glad I left @OriginBroadband, my friend has just told me they incorrectly disconnected him saying he had moved to a new provider (didnt) said they'd put it back on in 2weeks, now telling him no exchange lines free and removed him as a customer. No apology, no compensation 😲

• 
  Siddhant Pant (@BlitzTonks) reported 18 minutes ago

  @OriginBroadband @rotherhamtiser I don't think so. But the bad breeding should definitely be banned. These people be selling sick puppies with genetic problems to people for 15K. I heard a case where 14 pitbulls, all from the same litter attacked people. It was in their genes

• 
  Rob Clark (@Rob_Clark) reported 20 minutes ago

  @Schmell_DeCoffe @OriginBroadband That was the email I never got.

• 
  John ellis (@Johnell63593211) reported 23 minutes ago

  @OriginBroadband ......you must be so proud! Even after providing THREE months notice of termination and you still want to bill me for a FOURTH month! A service I haven't used due to moving house. Really poor customer service from a company with a poor attitude! 😡😠🤬

• 
  Adrian Herridge (@editfmah) reported 23 minutes ago

  @CraftyOldGit @OriginBroadband You can then see if you are getting 1000's of unrecoverable errors causing it to be slow. Or if you are on a really really old ADSL connection (like I was at Longleat), then I kept getting locked into a very low BRAS profile and it would stay at 1-2 MBs for weeks and slowly climb

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 23 minutes ago

  @PerBetts @OriginBroadband After paying be sure to cancel any Direct Debit or Recurring Card Payment that Origin have set up (they usually set the RCP up without asking permission (naughty)). This will prevent them from taking money from your account when they have one of their frequent computer glitches.

• 
  John smith (@Ragg_Mann) reported 26 minutes ago

  @OriginBroadband customer services dont have a clue what day it is