Origin Broadband

Origin Broadband Outage Report in Sunderland, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Sunderland, England 01/18/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Wi-fi (40%)

    Wi-fi (40%)

  3. Total Blackout (20%)

    Total Blackout (20%)

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • leeahrebekahh Leah (@leeahrebekahh) reported

    @OriginBroadband have left my elderly grandparents without any internet for the past week leaving them EXTREMELY isolated and impacting on their emotional well-being. The customer services executive left them in tears and charged them before their router had even arrived.

  • DannyBolland Danny 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DannyBolland) reported

    @OriginBroadband hey I’m having problems ordering, it says my card was declined but when I spoke to my provider they said your payment system might be down

  • leeahrebekahh Leah (@leeahrebekahh) reported

    @OriginBroadband absolutely disgraceful customer services, especially amidst a global pandemic when vulnerable people who are shielding are rely heavily on their internet and phone lines for their safety and well-being. Avoid them at all costs they are awful.

  • gary_rockcliffe Gary 🏆 Rockcliffe 💙 MOT 💛 (@gary_rockcliffe) reported

    @OriginBroadband When troubleshooting it suggests there is no internet coming down our phone line?

  • gary_rockcliffe Gary 🏆 Rockcliffe 💙 MOT 💛 (@gary_rockcliffe) reported

    @OriginBroadband I do not understand how you guys cannot deliver fibre like every other service provider. It is appalling. We were promised a better service than our previous property.

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband this company are scammers. They will not hesitate to give you the worst internet service you could imagine.

  • alderleywizards Parker (@alderleywizards) reported

    You know when a company is total bullocks. When you out them on Twitter and they don't even reply .. Swerve @OriginBroadband they are a bunch of scammers. lovely people on customer service just such you in. ease share to warn others.. take you the cleaners

  • TheOnlyEwan Ewan Darby (@TheOnlyEwan) reported

    @OriginBroadband I have a real problem trying to get through on your automated line with the funny woman that uses too many fs when she speaks, and annunciates in an odd way. The pulse dialing on the 5 mobile phones I've tried doesn't work, neither does it from a landline. Help!

  • gillian_yeoman Gillian Yeoman (@gillian_yeoman) reported

    @OriginBroadban1 @OriginBroadband Yes of course, numerous times. Charging £340 for no service at all. Not tried to resolve

  • gary_rockcliffe Gary 🏆 Rockcliffe 💙 MOT 💛 (@gary_rockcliffe) reported

    @OriginBroadband The internet keeps cutting off constantly, is there issues at your end please?