Origin Broadband outages and service status in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Myers (@GaryMyers321) reported 4 minutes ago

  @OriginBroadband ...... can you tell me whether you are still answering calls for Origin Business Line customers? My internet has been down for 2 days now, and no one is answering the phone!!

• 
  El Groggo (@Grogee2) reported 4 minutes ago

  @OriginBroadband is there a technical problem in the Midlands specifically Studley Warwickshire. My router looks normal but there’s no internet connection.

• 
  Siddhant Pant (@BlitzTonks) reported 6 minutes ago

  @OriginBroadband @rotherhamtiser I don't think so. But the bad breeding should definitely be banned. These people be selling sick puppies with genetic problems to people for 15K. I heard a case where 14 pitbulls, all from the same litter attacked people. It was in their genes

• 
  Rob Clark (@Rob_Clark) reported 8 minutes ago

  Well @OriginBroadband please do in contact with me ASAP as my static IP which I pay for has changed again and the info your tech support gave me contradicts this. He then put the phone down on me when I said so! #nothappy

• 
  JerryonTwidder (@JerryonTwidder) reported 9 minutes ago

  @OriginBroadband hello, what's the correct email address to send my complaint to?

• 
  Mike Wilson 🐟 (@CraftyOldGit) reported 11 minutes ago

  @editfmah @OriginBroadband Well the problem I was having turns out not to be with Origin. On my iPhone, the SpeedSmart app reports < 5Mbps, the same app on my iPad reports > 35Mbps. Problem lies with phone by the look of it. Mystifying. Will investigate that face plate idea, thanks.

• 
  Graham Marley (@GrahamMarley) reported 11 minutes ago

  @OriginBroadband absolute rip off merchants. Having charged my daughter over £200 in 2020 for broadband that NEVER worked you have just made her pay £40 on a contract she doesn't have. You ignore correspondence and refused to deal with me despite having authority. BEWARE

• 
  Adrian Herridge (@editfmah) reported 14 minutes ago

  @CraftyOldGit @OriginBroadband You can then see if you are getting 1000's of unrecoverable errors causing it to be slow. Or if you are on a really really old ADSL connection (like I was at Longleat), then I kept getting locked into a very low BRAS profile and it would stay at 1-2 MBs for weeks and slowly climb

• 
  Ken Crompton (@KenCrompton62) reported 15 minutes ago

  @OriginBroadband why are you tweeting me threatening penalty charges for exiting my contract early? You also emailed me saying I could leave without penalty because you breached your contract with me! It took over 6 months for you to admit you were wrong & have appalling service!

• 
  DavidInSouthend (@DavidInSouthend) reported 15 minutes ago

  @OriginBroadband we're getting a pre-recorded msg that says 'no routes found' when dialling numbers in USA and Canada. Been like this since yesterday. Called support but no joy getting it fixed. Can you help?