Origin Broadband Outage Report in Sunderland, England

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

• Internet (63%)
• Total Blackout (25%)
• Wi-fi (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  luke (@GameboyLuke) reported 11 seconds ago

  I've been waiting on a call from my ISP, @OriginBroadband for two days now and I finally got a call today, but it was from their promotions team to ask me about their special offers. WHILE I'M STILL WAITING FOR THEIR TECHNICAL TEAM TO CALL ME AND FIX MY SERVICE.

• 
  Tom Toal (@tomtoalcomedy) reported 49 seconds ago

  @OriginBroadband can I have an email address to somebody I can make a complaint to.

• 
  Morag Malchick (@Devotchka0183) reported 2 minutes ago

  @topballak @OriginBroadband I asked them to waive my termination fees in light of poor service, which they did. I'd find someone else - Origin have been nothing but trouble. Report them to trading standards too (I have) so their rep gets about.

• 
  Karen (@Kazza_Cookie) reported 3 minutes ago

  @jon_newsome @OriginBroadband I tried that too,made no difference to mine,only started with the Origin broadband when had Sky had no issues

• 
  Chinthana Siriwardhana (@chinscjp) reported 3 minutes ago

  @OriginBroadband I dont have service for more than 2 weeks now. No solution but insulting and time wasting and asking £167/- to let me leave even no service. Blood sucking company you are.

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 4 minutes ago

  @KennethCarleto6 @GameboyLuke @OriginBroadband Because the people behind the scenes that own and control the company are complete ***** with no interest other than money, don't judge the staff in the same light, they are genuinely trying to help you but are handcuffed by company policy and GREED!

• 
  George Brownless #BLM (@GeorgeBrownless) reported 5 minutes ago

  @GameboyLuke @OriginBroadband Probably not the best answer but if they aren't playing ball, call them, tell them they've got 12 hours to give a solution or you'll go to Ofcom. BT were being arses for us last year and that terrified them when we played that card.

• 
  Geri (@Geri18) reported 9 minutes ago

  @trustpilot just signed up with @OriginBroadband they sent a broken router and cannot tell me if a new box can be sent before the go live date. Its the first time I have used them very disappointed

• 
  TrickerTheDon🖥 (@TrickerTheDon) reported 12 minutes ago

  Nothing but problems since joining @OriginBroadband looks like so has everybody else from what I see on Twitter and reviews. I’ve had “ DOUBLE - NAT “ since joining your company. Which isn’t suitable for online gaming. Which is all I use it for. Needs fixing. Support is terrible.

• 
  Thomas Seager (@thomas_seager) reported 16 minutes ago

  @OriginBroadband Not happy, your customer service is as slow as your internet speeds – so far waiting over 45 minutes for a reply on your Technical Service live chat. Says replying in under 8 minutes. Running on 0.8mbps. Awful service received so far!