Origin Broadband

Origin Broadband Outage Report in Sunderland, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Sunderland, England 11/10/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • annamouse annamouse (@annamouse) reported

    @OriginBroadband Hi. You've left me without internet for the past 2 months, in the middle of lockdown, because you thought, wrongly, that we owed you £650. Now you've cancelled the account without notice or apology. I'll be seeking compensation for this appalling service.

  • gary_rockcliffe Gary 🏆 Rockcliffe 💙 MOT 💛 (@gary_rockcliffe) reported

    @georgiesucks @OriginBroadban1 @OriginBroadband Is there nobody who can take a look into this company and why they cannot give a proper fibre broadband service like the others?

  • mccali99 mc california (@mccali99) reported

    @OriginBroadband look no future if you want a service that doesn’t work and customer service who don’t give a ****

  • TheOnlyEwan Ewan Darby (@TheOnlyEwan) reported

    @OriginBroadband I have a real problem trying to get through on your automated line with the funny woman that uses too many fs when she speaks, and annunciates in an odd way. The pulse dialing on the 5 mobile phones I've tried doesn't work, neither does it from a landline. Help!

  • gillian_yeoman Gillian Yeoman (@gillian_yeoman) reported

    @OriginBroadban1 @OriginBroadband Yes of course, numerous times. Charging £340 for no service at all. Not tried to resolve

  • Robertw94718460 Robert.whittingham (@Robertw94718460) reported

    @OriginBroadband worst ISP ever. Packet loss on PS5 is unbearable. Soo glad i cancelled today and going with sky.

  • leeahrebekahh Leah (@leeahrebekahh) reported

    @OriginBroadband have left my elderly grandparents without any internet for the past week leaving them EXTREMELY isolated and impacting on their emotional well-being. The customer services executive left them in tears and charged them before their router had even arrived.

  • leeahrebekahh Leah (@leeahrebekahh) reported

    @OriginBroadband absolutely disgraceful customer services, especially amidst a global pandemic when vulnerable people who are shielding are rely heavily on their internet and phone lines for their safety and well-being. Avoid them at all costs they are awful.

  • vinchenzo_10 Vinchenzo (@vinchenzo_10) reported

    @OriginBroadband my broadband is down I am working from home please advise

  • Leonard41791029 Leonardo Fernandes (@Leonard41791029) reported

    @OriginBroadband respond to your complaint emails instead of ignoring them!