Origin Broadband

Origin Broadband Outage Report in Sunderland, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Sunderland, England 12/14/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Total Blackout (18%)

    Total Blackout (18%)

  3. Wi-fi (18%)

    Wi-fi (18%)

  4. E-mail (6%)

    E-mail (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • arnoldiesel Ant ⬆️ (@arnoldiesel) reported

    @Matthewhewitt84 @OriginBroadband Old tweet or not. They are the worst company I’ve ever dealt with

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @MisterBloggs @OriginBroadband Make sure you keep copies of all web chats, twitter feeds etc. It is not unknown for the customer to cancel install and they just go ahead and slam your line anyway and say you never cancelled, also recorded phone calls go missing as often as their infamous refund cheques!

  • BonkersMad Sir Chelle (BM) 🇵🇸🏳️‍🌈 #BollockstoBoris# (@BonkersMad) reported

    @OriginBroadband if we cancel early and pay the cancellation fee are you going to continue stealing money from us as you appear to have done to others?

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @BonkersMad @OriginBroadband dont believe David, @originbroadband have a habit of re-enabling customers direct debits and taking payments months later and blaming it on a system issue

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @SilviaGuddei @OriginBroadband by non payment I mean that Origin failed to pay their supplier, so the service was cut off, meaning you lost your internet.

  • __getinthebin Will Jones (@__getinthebin) reported

    @OriginBroadband @shortie20uk Good luck getting any sense out of their customer service team. It ain’t good in my experience

  • SilviaGuddei MissSunshineSmile (@SilviaGuddei) reported

    @OriginBroadband cut off my broadband by mistake and is now leaving me without for 10-14 days until can be reinstalled...thank you from a self-employed working from home in lockdown person. Customer service shall respond to my complaint in 5 working days...thanks...! :(

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband Origin you have a 50/50 chance of surviving. The equipment (router) you supply is not fit for purpose. Coupled with a shambolic customer service.

  • India_Mckenzie India McKenzie (@India_Mckenzie) reported

    @OriginBroadband My internet connection keeps dropping out. I called someone about this a few weeks ago, and it seemed to be fixed. Now it is telling me there is a problem with the ‘DNS Server’? It is unable to connect?

  • __getinthebin Will Jones (@__getinthebin) reported

    @OriginBroadband @lisabinns1 They do. It’s 0330 024 17 77. Good luck getting any useful information or help tho