Origin Broadband

Origin Broadband Outage Report in Sunderland, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Sunderland, England 03/15/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Total Blackout (50%)

    Total Blackout (50%)

  2. Internet (25%)

    Internet (25%)

  3. Wi-fi (25%)

    Wi-fi (25%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • __getinthebin Will Jones (@__getinthebin) reported

    @OriginBroadband I’m on hold to you for the second time today now. Is anyone going to pick up? The first dude fobbed me off with some nonsense. If you’re going to give first line support techs things to BS customers with, at least make it believable. Also, pro tip: don’t try to BS a techie.

  • timbowry Tim Bowry (@timbowry) reported

    @OriginBroadband Worst customer service I have ever experienced when trying to leave. Complaint email written - please respond.

  • mccali99 mc california (@mccali99) reported

    @OriginBroadband The worst customer service ever!!!

  • BenPetrakis Nigel Thornberry (@BenPetrakis) reported

    @OriginBroadban1 @OriginBroadband I would be so happy to hear they go bankrupt some day after how appalling a service they gave to me

  • DiversPod Crime_Divers_Pod (@DiversPod) reported

    @OriginBroadband ur customer service is really bad!! I’ve been waiting from 8pm last night (it’s 2pm now) to speak to someone when it says you reply in less than 4 minutes!!!

  • DavidInSouthend DavidInSouthend (@DavidInSouthend) reported

    @OriginBroadband What does unsupportive look like for you? Three people have already tried to fix this. What has number 4 done? And why didn't numbers 1 through 3 do it?

  • Arik809fr Negash Khiar (Ash) (@Arik809fr) reported

    @OriginBroadband, my broadband keeps dropping at 1-3pm, 4-6pm and 12-1.30am, almost everyday. Not sure what to do; no one is responding from the customer service team. I think it’s time to look for another provider.

  • __getinthebin Will Jones (@__getinthebin) reported

    @chickabiddybex Well, according to @OriginBroadband’s technical support!

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadban1 @OriginBroadband I fail to see how Ofcom can allow this cowboy company to carry on scamming customers the way they do. They are a complete mess to deal with.

  • DimmockAlf Alf Dimmock (@DimmockAlf) reported

    @OriginBroadband network down again, I’m seriously concerned about my decision to join Origin