Origin Broadband outages and service status in Sunderland, England

Problems in the last 24 hours in Sunderland, England

Origin Broadband signals over the past 24 hours, with local activity from Sunderland, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

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  Catherine M (@_CatMaguire_) reported 40 seconds ago

  @OriginBroadband is the service down in the Watford area? We’ve done all the usual things to get ours working but nothing is happening

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  Caz (@Caz62639853) reported 1 minute ago

  @ash55081567 @OriginBroadband I couldnt agree more….mickey mouse set up, **** customer service and even worse speed

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 2 minutes ago

  @DrPennyC @OriginBroadband You can stop your contract at any time, but they will charge you an early termination fee (as would 99% of other providers), unfortunately you are legally obliged to pay for the service for whatever time still remains on your contract.

• 
  ☮️❤️🧡💛🇪🇺🏳️‍🌈Gaia🦉Sophia🏳️‍⚧️🇺🇦💚💙💜☮️ (@GaiaSophia8) reported 2 minutes ago

  @DrHughHarvey @oliviasolon @OriginBroadband £30 for 67Mbps down...?!😳67Mbp/s is 8.375MB/s down. She's currently paying £37 for ½Gbit (500Mb/s).500Mb/s is 62.5MB/s, ~7.5x FASTER. Why would she want to switch to an ISP offering worse speeds? Didn't realise such pathetic speeds were still being offered.

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  JerryonTwidder (@JerryonTwidder) reported 2 minutes ago

  This is how good @OriginBroadband are at customer service: several times (including over the phone) I have asked them to stop sending me bills for £0.00. This company not only has a useless IT system that sends out such stupid emails but poorly trained staff who take no notice.

• 
  mc california (@mccali99) reported 4 minutes ago

  @OriginBroadband As we couldn't come to a mutual agreement over how best to resolve your case, you now have the right to go to Ombudsman Services: Communications to take your complaint further if you wish. The Ombudsman’s role is to offer free, independent help to resolve your

• 
  Michael Holdsworth (@mholdsworth001) reported 16 minutes ago

  @OriginBroadband Hi I have been trying to cancel my broadband for some time now I was out of contract last year, can someone answer the phone at the call centre ? Thanks in advance

• 
  Andy Monks (@BristolBomber) reported 17 minutes ago

  @OriginBroadband what is happening with your service….it keeps dropping out and is unacceptable

• 
  aircraft jambo (@lizc177) reported 19 minutes ago

  @rbs @OriginBroadband trying to pay my bill getting different messages from you both please help

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 23 minutes ago

  @chrislvkiz @OriginBroadband now that TalkTalk have absorbed @OriginBroadband, you should be able to request that your service be migrated OFF of OB's terrible hardware and insistence on using DOUBLE NAT (this is what is causing your issue), and onto a TALKTALK line where it should fix your problem.