Origin Broadband Outage Report in Sunderland, England
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (40%)
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Total Blackout (40%)
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Wi-fi (20%)
Community Discussion
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Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Minimem8
(@Minimem8) reported
@OriginBroadband I have spent over an hour and a half online with "support", they say I cannot cancel my contract before June otherwise, I will have to pay penalties. Why not answer here why you feel you can ignore the guidelines I've linked to? Or are Origin going to reverse this policy?
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Wayne Thompson
(@MrWayneThompson) reported
@OriginBroadband can someone please give me an email to send a complaint as so far you are a joke!
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Toby #FBPE
(@tobybrxl) reported
@davidjbodman @OriginBroadban1 @OriginBroadband I've sent a complaint asking them to explain how they're exempt from both their contractual obligations, and regulatory requirements. As their ombudsman definitely IS regulated by ofcom. Looking forward to their answer
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Mike Dunning
(@flyerbetic) reported
@OriginBroadband utterly awful online support please tell me how to escalate this to a manager.
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Zaffar Iqbal
(@zaffhome) reported
@OriginBroadband internet is out. How can you justify closing down support at weekends?
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lindahudson
(@lindahudson66) reported
@OriginBroadband @OriginBroadban1 @Ofcom To tell the truth Natasha I really don't have the patience for your company's bull **** anymore
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David Lowry
(@djlowry) reported
Very disappointed in @OriginBroadband upselling me into a 18 month contract just a month ago then following it up with a swift price hike. A very shady move. Only took six months to go from a sure-thing to never-again. Ofcom here I come?
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DavidInSouthend
(@DavidInSouthend) reported
@OriginBroadband I spoke with Gareth in your retentions department last week. Just wanted to let you know he did a fantastic job. Most helpful customer service experience I can remember. I called to cancel but ended up on an 18 month deal. Very happy customer!
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Georgie
(@georgiesucks) reported
@OriginBroadband you wanna charge me an extra 1.50 a month to fix your internet that can’t even connect to my PC right now get lost stinkies
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David Bodman
(@davidjbodman) reported
@OriginBroadband @OriginBroadban1 Material detriment A1.10 Ofcom is likely to treat any price increase4 to the agreed core subscription price (however constructed and described in the contract terms)5 during the fixed term of a telecommunications contract as a modification