Origin Broadband

Origin Broadband Outage Report in Sunderland, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Sunderland, England 11/26/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (6%)

    E-mail (6%)

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • jls1080 Jess Smith (@jls1080) reported

    @OriginBroadband hi I have tried the chat facility on your website regarding broadband down issue, waited for 10 mins no reply,can anyone please tell me if there is a problem in my area yo16 postcode.. thanks

  • jacobrien55 jac (@jacobrien55) reported

    @OriginBroadband Thanks but I've now managed to contact customer services

  • sarahspoon Sarah (@sarahspoon) reported

    @OpenreachHelp Hey @OriginBroadband pls read thread above. You've repeatedly told us there's nothing we can do, as Openreach tampered with our street's cables. But it's been 24 hours without service, several houses affected in SE4 1ES. Do something.

  • ash55081567 ash (@ash55081567) reported

    @OriginBroadband One of the worst internet provider I have ever come across.

  • MrWayneThompson Wayne Thompson (@MrWayneThompson) reported

    @OriginBroadband can someone please give me an email to send a complaint as so far you are a joke!

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband “keeping it simple” of course it’s so simple you hike up the price and make a bad service even worse. All staff are now in the complaints department.

  • __getinthebin Will Jones (@__getinthebin) reported

    .@OriginBroadband you’ve failed on us twice tonight. Also, one of your people called me the other day after I replied to your email suggesting prices were increasing. When I asked for a call back (as I was in a meeting at the time) I was told yes. It was never forthcoming.

  • flyerbetic Mike Dunning (@flyerbetic) reported

    @OriginBroadban1 @OriginBroadband I did finally get a member of staff who was great. Unfortunately she didn’t have the tools to help and I will be leaving after helping support your start up. Shame on you your company for letting their staff and customers down.

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @djlowry @OriginBroadband lots of others have complained are the same thing and are now leaving as they are breaking their contract with the customer which clearly states price rises only for rolling contracts not fixed terms

  • hollipopss Hollie. (@hollipopss) reported

    @flyerbetic @OriginBroadband Mike, I genuinely have never worked for a worse company. Just Google them and you’ll understand. They have about 6 people on IT support and about 10 people who are cross trained on everything. It’s an absolute **** show.