Origin Broadband Outage Report in Sunderland, England
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Sunderland, England
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (40%)
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Total Blackout (40%)
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Wi-fi (20%)
Community Discussion
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Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Asa Di Ya
(@Adajesu3) reported
@OriginBroadband no internet almost 24hrs, got a customer care he tried something that didn't work and said they will get technical help to me 2 to 3 working days. Who does that? am working from home. Get this fixed immediately
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Will Jones
(@__getinthebin) reported
I’ve been on hold to @OriginBroadband for almost 20 minutes at the time of this tweet and my DSL connection has dropped 6 times in that time alone. Do you just not give a **** about your customers? Do you honestly think this is meets the “high level of service” you brag about?
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Karen_G_Photo♿️
(@karen_g_photo) reported
@OriginBroadband I have no service & am unable to contact you successfully by telephone or web chat. Is there an emergency or a tech issue in Doncaster? Cause I’ve tried landline & mobile phoning & 4G web chat
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Karen_G_Photo♿️
(@karen_g_photo) reported
@OriginBroadban1 @OriginBroadband It has been bad for approx 22 months. I can exit in two though if they cannot fix it
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Will Jones
(@__getinthebin) reported
@louotway @chickabiddybex @OriginBroadband I called their support a second time today. The second guy (who was far more helpful and escalated the complaint) confirmed my suspicion that this was absolute nonsense.
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Negash Khiar (Ash)
(@Arik809fr) reported
@OriginBroadband, my broadband keeps dropping at 1-3pm, 4-6pm and 12-1.30am, almost everyday. Not sure what to do; no one is responding from the customer service team. I think it’s time to look for another provider.
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadban1 @OriginBroadband You me and many others have suffered the same treatment meted out by this shambolic excuse for a provider. Don’t just cancel dd Ensure your bank fully understands why. They have been known to represent your dd
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Hester Rose
(@middlecrov) reported
Me: I’ve spent time&money getting internet to work w/ your router+service Origin: unfortunate Me:?? Origin: fine have credit on your account Me: when? Origin:... Me:...? Origin: your monthly bill is ready and you owe us money @OriginBroadband this is why no one likes you
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Tim Bowry
(@timbowry) reported
@OriginBroadband Worst customer service I have ever experienced when trying to leave. Complaint email written - please respond.
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David Bodman
(@davidjbodman) reported
@middlecrov @OriginBroadband Hi, if you do want to leave because of the price hike, they have breached their "Terms of Service" for fixed-term customers (in "Price Changes" section). They are also contravening Ofcom General Condition 9.6. They must give you the option to leave without penalty. Good luck!