Origin Broadband outages and service status in West Bromwich, England

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 6 minutes ago

  @Johnell63593211 @OriginBroadband Be sure you cancel any Direct Debit or Recurring Card Payment they have set up (they usually set up RCP without asking permission (very naughty)). This stops them stealing money from your account months after you have left when they have one of their frequent "computer glitches".

• 
  D Graham (@digitalgimp) reported 9 minutes ago

  @OriginBroadband -msg'd you re a txt about payment but no response. Can you advise - i've always paid by DD and nothing changed my end - plenty £££'s in the bank! Any support appreciated. Can you fix the security alert when clicking 'My Account' link on email or your website!

• 
  aircraft jambo (@lizc177) reported 9 minutes ago

  @OriginBroadband absolutely disgusting treatment form the payments team no understanding whatsoever so rude can’t wait until my contact is up

• 
  John smith (@Ragg_Mann) reported 10 minutes ago

  @OriginBroadband customer services dont have a clue what day it is

• 
  CALL EM OUT (@HeslopPj) reported 11 minutes ago

  @OriginBroadband These guys are the worst I've dealt with for Internet had several problems over the years, but recently 11 days without Internet, while they simply just lie or blame bt.... they're in breach of our contract as I don't have any Internet and we're disabled need it

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 12 minutes ago

  @chrislvkiz @OriginBroadband now that TalkTalk have absorbed @OriginBroadband, you should be able to request that your service be migrated OFF of OB's terrible hardware and insistence on using DOUBLE NAT (this is what is causing your issue), and onto a TALKTALK line where it should fix your problem.

• 
  Adrian Herridge (@editfmah) reported 12 minutes ago

  @CraftyOldGit @OriginBroadband You can then see if you are getting 1000's of unrecoverable errors causing it to be slow. Or if you are on a really really old ADSL connection (like I was at Longleat), then I kept getting locked into a very low BRAS profile and it would stay at 1-2 MBs for weeks and slowly climb

• 
  aircraft jambo (@lizc177) reported 19 minutes ago

  @rbs @OriginBroadband trying to pay my bill getting different messages from you both please help

• 
  Leighton Pickering / Lewis (@LeightonLewis4) reported 20 minutes ago

  Re: Origin Broadband. They sent me a new Router, Yesterday, Guess what ? Still no Signal coming in, They even sent me a letter, Stating, If they get Openreach out, They may charge me, What A Cheek, When I'm entitled to Compensation for loss of service ! @OriginBroadband

• 
  Wayne Thompson (@MrWayneThompson) reported 20 minutes ago

  @OriginBroadband is an absolute joke. Customer services are insulting & some workers clearly dont do jobs correctly. I've never had this problem with any other companies as they listen. I take care of all my moms bills due to her age & deafness. She gives consent yet you don't