Origin Broadband outages and service status in West Bromwich, England

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir Rachel Marks (@rachelgmarks) reported 5 minutes ago

  @MsEmmaChaplin @Plusnet I'm with @OriginBroadband - very few issues and good service when setting up (real humans!). Strong signal on all floors (including attic room) and in courtyard garden. No need for separate phone line which appealed to me.

• 
  Joshua Powney (@joshpowney) reported 8 minutes ago

  @OriginBroadband no internet for 48 hours now thanks guys... no rush to get paying customers online again. Guess I'll have to wait another 48 hours just for an engineer to line test the master socket then lead me back to customer services..

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 8 minutes ago

  @OriginBroadban1 @OriginBroadband this is so true, you would go back to the customer with "Sorry, the cheque must have got lost in the post" excuse and they knew it was an outright lie, you might as well have just said "I promise I won't come in your mouth or get any in your hair"

• 
  Leighton Pickering / Lewis (@LeightonLewis4) reported 9 minutes ago

  Re: Origin Broadband. They sent me a new Router, Yesterday, Guess what ? Still no Signal coming in, They even sent me a letter, Stating, If they get Openreach out, They may charge me, What A Cheek, When I'm entitled to Compensation for loss of service ! @OriginBroadband

• 
  The Gaming Prince91 (@GamingPrince91) reported 9 minutes ago

  @Rob46156436 @OriginBroadband I had zero issues till last night the prices are good but they need to up there signal some moreespecslly with thr router as i had to use the old BT router as a booster

• 
  Syndicate333 (@Syndicate1911) reported 10 minutes ago

  @OriginBroadband Do you ever reply to emails? Your online chat never works either. On top of that you just sent me abill fo line rental for £20 for no reason when I paid up front for 12 months. Not happy!

• 
  Jackson 🛸 (@OfficialJacks__) reported 10 minutes ago

  @OriginBroadband I can't lie I'm sick to death of CONSTANT problems with your service.. this isn't a one off deal this is EVERY month that you have issues.. I'm currently having to use my data so I can tweet you as coincidentally you ONLY have a payment hotline. Sort it out!

• 
  Dominic Rose (@DominicRoseLove) reported 13 minutes ago

  @OriginBroadband what network band offers your router? Is it dual, 2.4Ghz, 5Ghz?

• 
  🌟Steph🌟 (@Miss_Steph87) reported 15 minutes ago

  @OriginBroadband Can someone please explain why, for the past couple of months, my internet stops working every night between 9-10? Also since youve amended my isp and sent me a new router iv had constant issues? I currently have 'connected without internet' displayed!

• 
  DavidInSouthend (@DavidInSouthend) reported 20 minutes ago

  @OriginBroadband we're getting a pre-recorded msg that says 'no routes found' when dialling numbers in USA and Canada. Been like this since yesterday. Called support but no joy getting it fixed. Can you help?