Origin Broadband outages and service status in West Bromwich, England

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in West Bromwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Wilson 🐟 (@CraftyOldGit) reported 8 minutes ago

  As you were @OriginBroadband — problem seems to be with the SpeedSmart app on my iPhone. Crappy Zoom call quality could be someone else’s problem, too.

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 10 minutes ago

  @danjelley @OriginBroadband More contractual word trickery from @OriginBroadband, the cooling off period is 14 days from sign up or until your service is installed, but they hardly ever install until after the 14 days have expired, that way you don't realise you've been screwed until after you are screwed.

• 
  aircraft jambo (@lizc177) reported 11 minutes ago

  @rbs @OriginBroadband trying to pay my bill getting different messages from you both please help

• 
  🌟Steph🌟 (@Miss_Steph87) reported 13 minutes ago

  @OriginBroadband Can someone tell me why my internet speed has nearly halved? Why it doesnt work upstairs? And why my IP address thinks im in Basingstoke when im at the opposite end of the country?

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 18 minutes ago

  @DrPennyC @OriginBroadband You can stop your contract at any time, but they will charge you an early termination fee (as would 99% of other providers), unfortunately you are legally obliged to pay for the service for whatever time still remains on your contract.

• 
  Kirsty Ellis (@Kirsty907) reported 23 minutes ago

  @OriginBroadband I have been trying to contact your customer service department all day phone lines not working and online chat has disappeared. I have had no internet since this morning. How can I actually get some help with this.

• 
  Tunote (@Tunoteee) reported 32 minutes ago

  @modredcastleton @OriginBroadband You should use this as a reference for an event in the game. When you interact with it it could say, "Someone did a horrible job with this. I could do better blindfolded." You know. As a funny callback for your Twitter followers. Or something.

• 
  Joshua Powney (@joshpowney) reported 34 minutes ago

  @OriginBroadband no internet for 48 hours now thanks guys... no rush to get paying customers online again. Guess I'll have to wait another 48 hours just for an engineer to line test the master socket then lead me back to customer services..

• 
  mc california (@mccali99) reported 35 minutes ago

  @OriginBroadband in the event that you wish to escalate your complaint. After this letter is sent, no further action will be taken on our part. Please feel free to contact us if you have any further queries regarding your Origin account by calling our teams on 0330 024 17 77.

• 
  mc california (@mccali99) reported 37 minutes ago

  @OriginBroadband the bull from origin Thank you for speaking to us, I am sorry to hear that you are not happy with the resolution offered.   We have gone over all of the evidence we have and we've given what we believe is a fair and reasonable resolution to your complaint – .