Origin Broadband outages and service status in Stroud, England

Problems in the last 24 hours in Stroud, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

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  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 19 seconds ago

  @OriginBroadban1 @OriginBroadband this is so true, you would go back to the customer with "Sorry, the cheque must have got lost in the post" excuse and they knew it was an outright lie, you might as well have just said "I promise I won't come in your mouth or get any in your hair"

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  The Gaming Prince91 (@GamingPrince91) reported 2 minutes ago

  @OriginBroadband need to fix this wifi issue 3 times in 3 nights its messed up wtf is going on

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  Kiro (@RealKiro) reported 3 minutes ago

  @OriginBroadband No point, customer service is terrible since I’ve complained multiple times and every time you guys just ask for more money to “upgrade” the internet or ask for hundreds just so I can leave the contract…

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  JerryonTwidder (@JerryonTwidder) reported 7 minutes ago

  So when you "move house" as a @OriginBroadband customer they treat you as a new customer, give you a new customer reference, leave the old account intact and put you on a new contract. WTF can't they just tie the new supply address to the existing account and contract?

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  Caz (@Caz62639853) reported 9 minutes ago

  @Mero46008244 @OriginBroadband They are shonky, id give them a miss and go to BT or Sky….better connection and service

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  PAVEMENT (@mikeyfevs) reported 10 minutes ago

  @OriginBroadband WOW. Award winning???? Honestly The worst customer service i have encountered from any company in my life. on top of being lied to over a engineer turning up to my property. TWO days taken off of work and still waiting for engineer to turn up.GOODBYE

• 
  Newham Mum Miss T (@MissTIslam82) reported 13 minutes ago

  @OriginBroadband @Ofcom 2/2 I need a refund and origin to stop harassing me for a service they never have provided and still dont provide

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  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 14 minutes ago

  @JerryonTwidder @OriginBroadband Switch service providers, or you contact @OriginBroadband, the operative who takes your call sends a request to the NOC team, they send it back refused because the operative didn't fill a simple detail in, they submit it again, it gets refused again, repeat ad infinitum.

• 
  Adrian Herridge (@editfmah) reported 15 minutes ago

  @CraftyOldGit @OriginBroadband I have always swapped out my normal faceplate & filter with an NTE5 faceplate and I generally get a far cleaner line. Here I went from 49 -> 58 MBs. I never normally get that good a result, but something about my setup/line must have benefited.

• 
  Karl G (@itskarlg) reported 15 minutes ago

  Wow. Glad I left @OriginBroadband, my friend has just told me they incorrectly disconnected him saying he had moved to a new provider (didnt) said they'd put it back on in 2weeks, now telling him no exchange lines free and removed him as a customer. No apology, no compensation 😲