Origin Broadband outages and service status in Salisbury, England

Problems in the last 24 hours in Salisbury, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Salisbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amy Bull (@AmyBullContent) reported 1 minute ago

  Sometimes I feel like I'm having a bad day, then I remember I don't work for @OriginBroadband's social team. Then I remember I'm a customer.

• 
  mc california (@mccali99) reported 2 minutes ago

  @OriginBroadband the bull from origin Thank you for speaking to us, I am sorry to hear that you are not happy with the resolution offered.   We have gone over all of the evidence we have and we've given what we believe is a fair and reasonable resolution to your complaint – .

• 
  Will Jones (@__getinthebin) reported 6 minutes ago

  @AmyBullContent @OriginBroadband If they legit said that to you I’m unsurprised. One of their tech support told me that DSL filters expire after 3-6 months and that changing my DNS servers could affect a ping or trace route result. My secret weapon was being a complete tech nerd

• 
  Tom Clayton (@MrTClayts) reported 10 minutes ago

  @JackTheL4d @abbeylinegold @OriginBroadband I wasn't referring to the 5400 page document. It will have been right next to the price when you signed up. It's not really the fault of the service provider. If its as a result of Covid then can't you apply for a grant and/or support from the Govt or University?

• 
  Marilyn Bothello (@marilynbothello) reported 12 minutes ago

  @OriginBroadband the internet has been the worse. Since three weeks now, it does not work at all post code NW1 5AX. I don’t understand why am I paying for no access to the internet. Fix it. Acc no- C0191436

• 
  Josh Kard (@JoshKard0) reported 19 minutes ago

  @OriginBroadband I mean, get someone to pick up the phone or answer the chatbot? Also get someone to fix the phone option menu, so that you're actually able to select an option? Not sure what the social media team can do TBF

• 
  Steve Steer (@steviestigler) reported 19 minutes ago

  @OriginBroadban1 @OriginBroadband I think its time someone stepped in and shut these fraudsters down once and for all. Its a daily basis of complaints of people literally getting ripped off. Who's gonna step up and investigate??

• 
  Maria (@m_imnk) reported 20 minutes ago

  Be very careful with @OriginBroadband . I switched to another company, as Origin couldn’t provide me with the service I needed when I moved, and now they are denying me access to my account so that I’m not able to send the final bill to the company I switched to. They’re a trap.

• 
  OriginBroadbandComplaints (@OriginBroadban1) reported 22 minutes ago

  @BonkersMad @OriginBroadband dont believe David, @originbroadband have a habit of re-enabling customers direct debits and taking payments months later and blaming it on a system issue

• 
  Tom Clayton (@MrTClayts) reported 23 minutes ago

  @JackTheL4d @abbeylinegold @OriginBroadband I've been on their website and it says 18 month term right below the price. Nevertheless it's obviously a pandemic led situation that, I agree, you shouldn't be liable for as a student. Surely there must be support to cover this that you can claim from Govt or University?