Origin Broadband outages and service status in Salisbury, England

Problems in the last 24 hours in Salisbury, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Salisbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anonymous Hieronymus (@_AOTML_) reported 10 minutes ago

  Hey @OriginBroadband is your service down or anything I came home today to find that my internet is completely gone and restarting the router does nothing the dsl light on the box is off Cheers

• 
  Adrian Herridge (@editfmah) reported 12 minutes ago

  @CraftyOldGit @OriginBroadband Very. You are definitely looking at a line/sync issue there for sure. If you've had electrical storms recently, potentially quick and easy to just swap out the VSDL filter (if you have a draw full of the old things), see if that allows the noise on the line and the Att. to drop

• 
  Haley Bennett (@HaleyBe35252380) reported 14 minutes ago

  @OriginBroadband Why can't I log into my account or get hold of customer support? I have been trying for weeks! Poor effort. I am Moving home and need to disconnect. Guess I will just cancel the direct debit instead!!!

• 
  Rob (@Rob46156436) reported 15 minutes ago

  Are you owed money by trouble @OriginBroadband ? Time may be running out to get it back. #administration #wheresthemoneygone

• 
  JerryonTwidder (@JerryonTwidder) reported 21 minutes ago

  No wonder customer service at @OriginBroadband has gone down the pan if they’re now owned by @talktalk . When it comes to customer service they don’t get much worse than @TalkTalk

• 
  Adrian Herridge (@editfmah) reported 22 minutes ago

  @CraftyOldGit @OriginBroadband You can then see if you are getting 1000's of unrecoverable errors causing it to be slow. Or if you are on a really really old ADSL connection (like I was at Longleat), then I kept getting locked into a very low BRAS profile and it would stay at 1-2 MBs for weeks and slowly climb

• 
  David Bodman (@davidjbodman) reported 25 minutes ago

  @OriginBroadband: Sorry we messed up, but we credited your account and now the next month is free. Also @originbroadband: You haven't paid last month's bill, so we're going to charge you £10 and limit your service in 7 days. How would you rate your service?

• 
  D Graham (@digitalgimp) reported 27 minutes ago

  @OriginBroadband -msg'd you re a txt about payment but no response. Can you advise - i've always paid by DD and nothing changed my end - plenty £££'s in the bank! Any support appreciated. Can you fix the security alert when clicking 'My Account' link on email or your website!

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 30 minutes ago

  @Johnell63593211 @OriginBroadband Be sure you cancel any Direct Debit or Recurring Card Payment they have set up (they usually set up RCP without asking permission (very naughty)). This stops them stealing money from your account months after you have left when they have one of their frequent "computer glitches".

• 
  Mike Wilson 🐟 (@CraftyOldGit) reported 32 minutes ago

  @editfmah @OriginBroadband Well the problem I was having turns out not to be with Origin. On my iPhone, the SpeedSmart app reports < 5Mbps, the same app on my iPad reports > 35Mbps. Problem lies with phone by the look of it. Mystifying. Will investigate that face plate idea, thanks.