Origin Broadband outages and service status in Salisbury, England

Problems in the last 24 hours in Salisbury, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Salisbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mc california (@mccali99) reported 1 minute ago

  @OriginBroadband in the event that you wish to escalate your complaint. After this letter is sent, no further action will be taken on our part. Please feel free to contact us if you have any further queries regarding your Origin account by calling our teams on 0330 024 17 77.

• 
  Adrian Herridge (@editfmah) reported 3 minutes ago

  @CraftyOldGit @OriginBroadband Very. You are definitely looking at a line/sync issue there for sure. If you've had electrical storms recently, potentially quick and easy to just swap out the VSDL filter (if you have a draw full of the old things), see if that allows the noise on the line and the Att. to drop

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 6 minutes ago

  @Rob46156436 @OriginBroadband 70,000 customers, WOW in the last quarter of 2018 they were slapping themselves on the back, bragging about hitting the 250,000 customer mark. That's an awful lot of people to lose in just 3 years, and a good indicator of how terrible they were, people were happy to pay to leave.

• 
  David Bodman (@davidjbodman) reported 9 minutes ago

  @OriginBroadband: Sorry we messed up, but we credited your account and now the next month is free. Also @originbroadband: You haven't paid last month's bill, so we're going to charge you £10 and limit your service in 7 days. How would you rate your service?

• 
  Bruño Fraga (@brunhofraga) reported 9 minutes ago

  @OriginBroadband I have cancelled my account (C0069251) in early October. You stopped sending me bills but did not cancel my direct debit and keep charging me for a service you are not providing.

• 
  Gertrud (@GertrudGem) reported 10 minutes ago

  @OriginBroadband I noticed 2 direct debits on the same day on 2 occasions. Can somebody please help?

• 
  Jonathan Wright (@Jonwright70) reported 11 minutes ago

  @OriginBroadband has to be the WORST customer service experience I have EVER had

• 
  Anonymous Hieronymus (@_AOTML_) reported 11 minutes ago

  Hey @OriginBroadband is your service down or anything I came home today to find that my internet is completely gone and restarting the router does nothing the dsl light on the box is off Cheers

• 
  Derek Weeks (@DerekWe51929279) reported 12 minutes ago

  @OriginBroadband You have no idea how I feel. Being scammed is not funny. Origin really out to learn how to practice proper Customer service and deal with issues in a timely and professional manner.

• 
  mc california (@mccali99) reported 14 minutes ago

  @OriginBroadband This offer has now been withdrawn along with any previous offers made.   What happens next?   We have closed your complaint and you will be issued with an ADR letter electronically by email in the next 14 days, which will confirm this and can be used as evidence