Origin Broadband outages and service status in Preston, England

Problems in the last 24 hours in Preston, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Preston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JerryonTwidder (@JerryonTwidder) reported 5 minutes ago

  So when you "move house" as a @OriginBroadband customer they treat you as a new customer, give you a new customer reference, leave the old account intact and put you on a new contract. WTF can't they just tie the new supply address to the existing account and contract?

• 
  JerryonTwidder (@JerryonTwidder) reported 6 minutes ago

  @OriginBroadband you sent me an email full of bluster telling me to login and check out the "great offers" for my renewal, but when I login there is nothing.

• 
  Newrsoul (@Newrsoul) reported 6 minutes ago

  @OriginBroadband, had an email to tell me they are cancelling my service fixed IP address, I've one 1! I'd have thought that most people who order this do it for a reason! Time to move. Apparently dynamic provides all the benefits of a static without the cost - bullsh1t

• 
  shane swift (@shanehufc) reported 8 minutes ago

  @OriginBroadband @N0bster Avoid been with these for the past 18 months they are dreadful can only get Wi-Fi in the room where the router is and it's slow impossible to get hold of I'll be cancelling it when my contract is up

• 
  Adrian Herridge (@editfmah) reported 10 minutes ago

  @CraftyOldGit @OriginBroadband You can then see if you are getting 1000's of unrecoverable errors causing it to be slow. Or if you are on a really really old ADSL connection (like I was at Longleat), then I kept getting locked into a very low BRAS profile and it would stay at 1-2 MBs for weeks and slowly climb

• 
  SpeedTest SpeedSmart (@SpeedSmart) reported 12 minutes ago

  @ParkerColin @CraftyOldGit @OriginBroadband Lots of speed tests use servers that are hosted by the ISP you are using. So your traffic never leaves there network. This makes the result unrealistic. What server location are you testing from and what speed are you paying for?

• 
  lindahudson (@lindahudson66) reported 13 minutes ago

  @OriginBroadband So after two years of stealing £25 per month from my 87 year old mother for a service that you never once provided, She has finally cancelled her direct debit and is contract free , Never dealt with a worse company in my life. #unprofessional #thieves

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 13 minutes ago

  @Rob46156436 @OriginBroadband 70,000 customers, WOW in the last quarter of 2018 they were slapping themselves on the back, bragging about hitting the 250,000 customer mark. That's an awful lot of people to lose in just 3 years, and a good indicator of how terrible they were, people were happy to pay to leave.

• 
  mc california (@mccali99) reported 19 minutes ago

  @OriginBroadband in the event that you wish to escalate your complaint. After this letter is sent, no further action will be taken on our part. Please feel free to contact us if you have any further queries regarding your Origin account by calling our teams on 0330 024 17 77.

• 
  Claire'Nicole (@clairenicoleexo) reported 20 minutes ago

  @OriginBroadband is there problems with the connection? Gone off and not coming back