Origin Broadband outages and service status in Poole, England

Problems in the last 24 hours in Poole, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Poole, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

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  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 5 minutes ago

  @JerryonTwidder @OriginBroadband Switch service providers, or you contact @OriginBroadband, the operative who takes your call sends a request to the NOC team, they send it back refused because the operative didn't fill a simple detail in, they submit it again, it gets refused again, repeat ad infinitum.

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  jambo sea-king (@liz_c177) reported 5 minutes ago

  Looks like it’s bye bye to @OriginBroadband in a couple of months guy j spoke didn’t even try to keep me as a customer after 3 years

• 
  fazalm (@fazal1984) reported 7 minutes ago

  @OriginBroadband hi team, internet dying on me all afternoon. This has been going on for a few days specially during the noon time. Please help !

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 9 minutes ago

  @OriginBroadban1 @OriginBroadband this is so true, you would go back to the customer with "Sorry, the cheque must have got lost in the post" excuse and they knew it was an outright lie, you might as well have just said "I promise I won't come in your mouth or get any in your hair"

• 
  Adrian Herridge (@editfmah) reported 11 minutes ago

  @CraftyOldGit @OriginBroadband I have always swapped out my normal faceplate & filter with an NTE5 faceplate and I generally get a far cleaner line. Here I went from 49 -> 58 MBs. I never normally get that good a result, but something about my setup/line must have benefited.

• 
  Jackson 🛸 (@OfficialJacks__) reported 12 minutes ago

  @OriginBroadband I can't lie I'm sick to death of CONSTANT problems with your service.. this isn't a one off deal this is EVERY month that you have issues.. I'm currently having to use my data so I can tweet you as coincidentally you ONLY have a payment hotline. Sort it out!

• 
  Mark (@TechTonix) reported 13 minutes ago

  @OriginBroadband Have @OriginBroadband gone bust? Broadband no longer works, the customer portal doesn't work and no one answers the phone or DMs. It's all looking like time to find a new supplier.

• 
  Anonymous Hieronymus (@_AOTML_) reported 14 minutes ago

  Hey @OriginBroadband is your service down or anything I came home today to find that my internet is completely gone and restarting the router does nothing the dsl light on the box is off Cheers

• 
  Kirsty Ellis (@Kirsty907) reported 14 minutes ago

  @OriginBroadband I have been trying to contact your customer service department all day phone lines not working and online chat has disappeared. I have had no internet since this morning. How can I actually get some help with this.

• 
  Richard Hofman (@RichardHofman33) reported 16 minutes ago

  @OriginBroadband Hello guys, what is wrong with you the few months or like that? I've been your customer for many years but now I could notice there is no customer support, no live chat and there is nobody taking care of the low speed I've been experiencing for some longer time.