Origin Broadband outages and service status in Norwich, England

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Norwich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Gaming Prince91 (@GamingPrince91) reported 4 minutes ago

  @OriginBroadband i seem to ne having connection issues with my wifi the past few hours ?

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  SpeedTest SpeedSmart (@SpeedSmart) reported 5 minutes ago

  @ParkerColin @CraftyOldGit @OriginBroadband Lots of speed tests use servers that are hosted by the ISP you are using. So your traffic never leaves there network. This makes the result unrealistic. What server location are you testing from and what speed are you paying for?

• 
  David Jennings (@ChilliDoor) reported 5 minutes ago

  @OriginBroadband Your direct debit system is faulty, your live chat is broken, no one answers calls and you've removed the option to pay outstanding invoices via your website. How am I meant to fix an issue when I can't get through to anyone?

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 9 minutes ago

  @danjelley @OriginBroadband More contractual word trickery from @OriginBroadband, the cooling off period is 14 days from sign up or until your service is installed, but they hardly ever install until after the 14 days have expired, that way you don't realise you've been screwed until after you are screwed.

• 
  itsme (@itsme05864534) reported 12 minutes ago

  @OriginBroadband internet went down like 5 hours ago when you going to fix this issue im unable to work

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  David Bodman (@davidjbodman) reported 13 minutes ago

  @OriginBroadband: Sorry we messed up, but we credited your account and now the next month is free. Also @originbroadband: You haven't paid last month's bill, so we're going to charge you £10 and limit your service in 7 days. How would you rate your service?

• 
  Dani (@DaniSwaffield) reported 14 minutes ago

  If you ever think about signing up to @OriginBroadband don't. They have completely taken advantage of 2 vulnerable people in their 70's, refuse to let them cancel despite an awful service. Waiting for my complaint to be answered since Feb. Now cut their services off. Awful 🤬

• 
  Sandra H20 (@SandraH10347464) reported 14 minutes ago

  @OriginBroadband why do you keep sending me emails as if im still a customer saying if you would like to cancel ring us i cancelled in 2017 ! your still trying to offer me a new contract as if im still with you .

• 
  John ellis (@Johnell63593211) reported 19 minutes ago

  @OriginBroadband ......you must be so proud! Even after providing THREE months notice of termination and you still want to bill me for a FOURTH month! A service I haven't used due to moving house. Really poor customer service from a company with a poor attitude! 😡😠🤬

• 
  Rachael Hall (@Rachael0199) reported 20 minutes ago

  @YourSSE can anyone help please? I have no Internet. There is no one to contact. I know SSE were takennover by Talk Talk, but Origin are the ones who supply the broadband. No one seems to be answering any of my messages @TalkTalk @OriginBroadband