Origin Broadband

Origin Broadband Outage Report in Norwich, Norfolk, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Norwich, Norfolk, England 11/22/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (5%)

    E-mail (5%)

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • thomas_seager Thomas Seager (@thomas_seager) reported

    @OriginBroadband Not happy, your customer service is as slow as your internet speeds – so far waiting over 45 minutes for a reply on your Technical Service live chat. Says replying in under 8 minutes. Running on 0.8mbps. Awful service received so far!

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @CMaton1 @OriginBroadband Reminds me of when I was using Compunet on my Commodore 64 back in 1983. With chronically slow speeds of 1200/75 baud it was still way better & more stable than the **** that @OriginBroadband are peddling as a service. Also, when you rang them at least someone answered the phone.

  • nickytip792 nickytipping (@nickytip792) reported

    @not_broadband @OriginBroadband My router has broken can't get internet connection still paying the bill but want £40 for a new router after the engineer said its blown and bin it as no good i won't be renewing my contract with origin broadband

  • elliotjbrown Elliot Brown (@elliotjbrown) reported from Hillingdon, England

    @OriginBroadband Disappointing broadband performance for a while now (months). Chat/Called a couple of times to try and fix the problems. I’ve currently been sat on chat with Tech Support since 09:01 with no resolve and limited responses. I’ve had one response in 45 minutes.

  • HillsNiamh Niamh Hills (@HillsNiamh) reported from Cranleigh, England

    @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

  • dhughdaviesgma1 d.hugh.davies@gmail.com (@dhughdaviesgma1) reported

    @OriginBroadband No broadband currently in CM23 3NQ. Service in recent months becoming increasingly unreliable. Time for a change I think.

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @TrickerTheDon @OriginBroadban1 @OriginBroadband before they almost went bust in 2018 they were running a call centre with no more than 20 customer service agents at any one time and 1 sometimes 2 tech guys, they slashed the workforce by half to cut costs. So how many people do you think they have answering the phones now ? ?

  • drescoding Alex Dresco (@drescoding) reported

    @OriginBroadband really struggling with your services. We’re now having a 0.05mbps download speed and can’t contact you. The chat availability is down on your website and we can’t find a number.

  • Therealslimjad1 Therealslimjadey (@Therealslimjad1) reported

    @OriginBroadband So I've been ATTEMPTING to contact yourselves for about 3/4 days in a row now and still, nothing. I've had nothing but connection issues since after the first month and every time I've raised these complaints to yourselves I've been taken through the same steps

  • mandrew86 Mark Andrew (@mandrew86) reported

    @CMaton1 @OriginBroadband Ours is the same. Any idea why it’s gone from mid 30’s to **** all??