Origin Broadband

Origin Broadband Outage Report in Norwich, Norfolk, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Norwich, Norfolk, England 11/09/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @simonjcope @OriginBroadband customer support open at 10am, they only have 2 tech support people so you may be waiting a while. There has a been an outage if you look on downdetector but @originbroadband and denying this currently

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadban1 @OriginBroadband I fail to see how Ofcom can allow this cowboy company to carry on scamming customers the way they do. They are a complete mess to deal with.

  • BenPetrakis Nigel Thornberry (@BenPetrakis) reported

    @OriginBroadban1 @OriginBroadband I would be so happy to hear they go bankrupt some day after how appalling a service they gave to me

  • simonjcope Simon Cope 💙 (@simonjcope) reported

    @OriginBroadban1 @OriginBroadband Got a reply shortly after 10am. Problem resolved a couple of minutes after that. Yes, their tech support acknowledged the outage. Sorry if that doesn't fit with your narrative.

  • davidjbodman David Bodman (@davidjbodman) reported

    @middlecrov @OriginBroadband Hi, if you do want to leave because of the price hike, they have breached their "Terms of Service" for fixed-term customers (in "Price Changes" section). They are also contravening Ofcom General Condition 9.6. They must give you the option to leave without penalty. Good luck!

  • timbowry Tim Bowry (@timbowry) reported

    @OriginBroadband Worst customer service I have ever experienced when trying to leave. Complaint email written - please respond.

  • Adajesu3 Asa Di Ya (@Adajesu3) reported

    @OriginBroadband no internet almost 24hrs, got a customer care he tried something that didn't work and said they will get technical help to me 2 to 3 working days. Who does that? am working from home. Get this fixed immediately

  • middlecrov Hester Rose (@middlecrov) reported

    Want adequate customer service? Reasonably quick communication? Answers and solutions to your internet issues? Better avoid @OriginBroadband then. I’ve been waiting for a reply to my message for over a month. Can’t wait to cancel.

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @DavidInSouthend @OriginBroadband very odd advice as the few people who are on social media are also the customer service team. All part of the act to make Origin seem bigger than they are

  • SEGhub SEG (@SEGhub) reported

    @OriginBroadband connection been down for hours, no one picking up your phones ? Can you update please