Origin Broadband

Origin Broadband Outage Report in Norwich, Norfolk, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Norwich, Norfolk, England 01/26/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Wi-fi (40%)

    Wi-fi (40%)

  3. Total Blackout (20%)

    Total Blackout (20%)

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • LoganHMPG Logan (@LoganHMPG) reported

    @GameboyLuke @OriginBroadband My ping spikes from 30 to 150+ all night, and my connection cuts out 10+ times a day for over a year. Last week they called me and told me they don't see my problems on their end, and there's nothing they can do. Any ISP with "Broadband" in their name can go **** themselves lmao

  • elliotjbrown Elliot Brown (@elliotjbrown) reported from Hillingdon, England

    @OriginBroadband Disappointing broadband performance for a while now (months). Chat/Called a couple of times to try and fix the problems. I’ve currently been sat on chat with Tech Support since 09:01 with no resolve and limited responses. I’ve had one response in 45 minutes.

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @TrickerTheDon @OriginBroadban1 @OriginBroadband before they almost went bust in 2018 they were running a call centre with no more than 20 customer service agents at any one time and 1 sometimes 2 tech guys, they slashed the workforce by half to cut costs. So how many people do you think they have answering the phones now ? ?

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @paige_114 @MartinSLewis @OriginBroadband The disappointment of poor quality lingers long after the sweetness of a bargain is forgotten.

  • thomas_seager Thomas Seager (@thomas_seager) reported

    @OriginBroadband Not happy, your customer service is as slow as your internet speeds – so far waiting over 45 minutes for a reply on your Technical Service live chat. Says replying in under 8 minutes. Running on 0.8mbps. Awful service received so far!

  • paige_114 P a i g e . (@paige_114) reported

    @MartinSLewis I’m with @OriginBroadband pay £28 a month, the speeds are awful and extremely unreliable, customer service is non existent. Been in touch with them so many times in the 3 months I’ve had it and no further forward. Word of warning to others!

  • Devotchka0183 Morag Malchick (@Devotchka0183) reported

    @Agent47Connor @OriginBroadband I think they just give out a phone number that doesn't work because I had the same issue. Just ask them to waive your termination fees due to poor service and get someone else.

  • Devotchka0183 Morag Malchick (@Devotchka0183) reported

    @topballak @OriginBroadband I asked them to waive my termination fees in light of poor service, which they did. I'd find someone else - Origin have been nothing but trouble. Report them to trading standards too (I have) so their rep gets about.

  • drescoding Alex Dresco (@drescoding) reported

    @OriginBroadband really struggling with your services. We’re now having a 0.05mbps download speed and can’t contact you. The chat availability is down on your website and we can’t find a number.

  • Geri18 Geri (@Geri18) reported

    @OriginBroadband just signed up with them, and received a broken router, feel very shaky about the service, don't know if they can start on go live date. Massive disruption