Origin Broadband Outage Report in Norwich, Norfolk, England
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Norwich, England
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (40%)
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Total Blackout (40%)
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Wi-fi (20%)
Community Discussion
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Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Nelson
(@danielnelson89) reported
@OriginBroadband yeah im gonna need a refund for the year of service that you haven't provided. And also your staff are so rude and smug they need knocked down a peg or two. Worst customer service I've ever come across. You are an absolute rip off. So get intouch about my refund
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lythamgirl
(@lythamgirl) reported
@georgiaatkins10 @OriginBroadband Mr Bryssau I am extremly disappointed in the product of Origin,so with the lack of support from your C service team,I have been trying to cancel a product (TV) for which was not what I was told it was ... and no one gets back so i can cancel ..ombudsman next /Martin Lewis
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David Bodman
(@davidjbodman) reported
@OriginBroadband you've disabled email correspondence from your customers, and no one has responded on the webchat in over 2 hours. How would you rate your service? 🙃
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lythamgirl
(@lythamgirl) reported
@Leonard41791029 @OriginBroadband Leonardo what was your outcome this company is just appalling I’m going to the ombudsman next and Martin Lewis .. I was sold TV which I asked to cancel Internet is terrible I am so upset by Origin no one gets back to you yet they take your money
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MissSunshineSmile
(@SilviaGuddei) reported
@OriginBroadband cut off my broadband by mistake and is now leaving me without for 10-14 days until can be reinstalled...thank you from a self-employed working from home in lockdown person. Customer service shall respond to my complaint in 5 working days...thanks...! :(
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tours
(@ioNizedTours) reported
@OriginBroadband your company is a laughing stock I can’t believe you seriously think it’s okay to be this **** in 2021
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Alf Dimmock
(@DimmockAlf) reported
@Ofcom @OriginBroadban1 @OriginBroadband I’m a relatively new customer to OriginBroadband, but I’ve had more ‘Not connected’ problems in a few weeks than I had in years with previous supplier.
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lythamgirl
(@lythamgirl) reported
@OriginBroadband @Leonard41791029 Not one person listens or helps you are supposed to have replied to me Re my complaint which I have raised twice now (3-5 working days I was told) this is now day 6 of the second attempt this started in January we are now March
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Mateusz Wojtkowski
(@MateuszWojtkow4) reported
@OriginBroadband worst broadband provider ever. The customer service they have is something it shouldn’t exist. I lost lots of money because of them and their broadband speed is the worst I’ve ever had... Don’t choose them.
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@SilviaGuddei @OriginBroadband by non payment I mean that Origin failed to pay their supplier, so the service was cut off, meaning you lost your internet.