Origin Broadband

Origin Broadband Outage Report in Norwich, Norfolk, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Norwich, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Norwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Norwich, Norfolk, England 03/16/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Total Blackout (50%)

    Total Blackout (50%)

  2. Internet (25%)

    Internet (25%)

  3. Wi-fi (25%)

    Wi-fi (25%)

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Minimem8 Minimem8 (@Minimem8) reported

    Still no reply to the complaint I raised on Friday. @OriginBroadband continue to ignore @Ofcom guidelines related to fixed-term contracts. Ts&Cs state "monthly rolling contracts" can increase in price, nothing regarding fixed-term contracts. Disgraceful company and support.

  • ImpactGroupDT David Trott 📣 Impact Digital Marketing (@ImpactGroupDT) reported

    A few years ago, we had an account with @OriginBroadband - I've no idea what it's like now, but back then our connection was appalling. Barely any speed, connection dropping frequently, little to no customer service. It might be ace now, I've no idea. 1/7

  • sarahspoon Sarah (@sarahspoon) reported

    @OpenreachHelp Yes I know, been back & forth with @OriginBroadband for weeks. They say it’s your issue. The problem is with the Internet coming into the house, NOT our router. I just want to know why you’re sending engineers without warning and destroying our street’s ability to work?

  • hollipopss Hollie. (@hollipopss) reported

    @flyerbetic @OriginBroadband Mike, I genuinely have never worked for a worse company. Just Google them and you’ll understand. They have about 6 people on IT support and about 10 people who are cross trained on everything. It’s an absolute **** show.

  • djlowry David Lowry (@djlowry) reported

    Very disappointed in @OriginBroadband upselling me into a 18 month contract just a month ago then following it up with a swift price hike. A very shady move. Only took six months to go from a sure-thing to never-again. Ofcom here I come?

  • flyerbetic Mike Dunning (@flyerbetic) reported

    @OriginBroadband utterly awful online support please tell me how to escalate this to a manager.

  • ash55081567 ash (@ash55081567) reported

    @__getinthebin @OriginBroadband Origin is the worst internet provider. It’s customer services is so bad.

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @djlowry @OriginBroadband lots of others have complained are the same thing and are now leaving as they are breaking their contract with the customer which clearly states price rises only for rolling contracts not fixed terms

  • BenPetrakis Nigel Thornberry (@BenPetrakis) reported

    @OriginBroadband is among the worst broadband providers in the UK, anyone who chooses their service over others such as Vodafone, BT or even TalkTalk is simply making a mistake. Horrible customer support, speeds much lower than advertised, lack of range of contract lengths...

  • sarahspoon Sarah (@sarahspoon) reported

    @OpenreachHelp Hey @OriginBroadband pls read thread above. You've repeatedly told us there's nothing we can do, as Openreach tampered with our street's cables. But it's been 24 hours without service, several houses affected in SE4 1ES. Do something.