Origin Broadband Outage in Diss, Norfolk, England
Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
No problems detected at Origin Broadband
Origin Broadband problems in the last 24 hours in Diss, England
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Most Reported Problems:
- Total Blackout
Origin Broadband in Diss, England CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Origin Broadband Issues ReportsLatest outage, problems and issue reports in social media:
@OriginBroadband more problems with broadband? My Wi-Fi has been down for most of the pm!
@OriginBroadban1 @OriginBroadband this is so true, you would go back to the customer with "Sorry, the cheque must have got lost in the post" excuse and they knew it was an outright lie, you might as well have just said "I promise I won't come in your mouth or get any in your hair"
just to add clarity, when we worked at @originbroadband we were told to never issue a refund until it had been chased 3 times. (its still the process)
@OriginBroadband My internet connection speed is constantly running slow or dropping out. I’ve had several problems with this over the last few months. I should be getting at least 30 Mbps but I’m only getting 7/8 Mbps and it says the server is in Dublin? I am based near a London
@OriginBroadband I spent three frustrating days of trying useless passwords given out by you. So I will not waste anymore time with you now. It’s all to late for me now. However I will not hesitate to comment on your companies poor performance with your customers.
@AmyBullContent @OriginBroadband If they legit said that to you I’m unsurprised. One of their tech support told me that DSL filters expire after 3-6 months and that changing my DNS servers could affect a ping or trace route result. My secret weapon was being a complete tech nerd
@AmyBullContent @OriginBroadband I was. I complained and they let me out of contract early. A combination of being BS’d by tech support, in-contract price rises, technical issues and them ignoring my complaints for months at a time
Sometimes I feel like I'm having a bad day, then I remember I don't work for @OriginBroadband's social team. Then I remember I'm a customer.
@OriginBroadband I mean, get someone to pick up the phone or answer the chatbot? Also get someone to fix the phone option menu, so that you're actually able to select an option? Not sure what the social media team can do TBF
@JackTheL4d @abbeylinegold @OriginBroadband P.P.S. I'm also not aware of the full circumstances that's led to you having to cancel but if its borne out of your university going remote at the 11th hour then I'd look into your university t's and c's regarding consequential loss etc.