Origin Broadband Outage Report in Cardiff, Wales
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (58%)
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Wi-fi (21%)
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Total Blackout (16%)
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E-mail (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Gertrud
(@GertrudGem) reported
@OriginBroadband I noticed 2 direct debits on the same day on 2 occasions. Can somebody please help?
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Leighton Pickering / Lewis
(@LeightonLewis4) reported
My Origin Broadband Connection Keep's Going Off, For Long Periods, It's Been Getting Worse Since October 2022, Despite Complaining On Here, Connection Lost From Outside. Please Fix ASAP @OriginBroadband
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Adrian Herridge
(@editfmah) reported
@CraftyOldGit @OriginBroadband Very. You are definitely looking at a line/sync issue there for sure. If you've had electrical storms recently, potentially quick and easy to just swap out the VSDL filter (if you have a draw full of the old things), see if that allows the noise on the line and the Att. to drop
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Blandlord
(@blandlord_1) reported
@OriginBroadband Are you guys still in business? 2 hours on hold chat feature not working
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Leighton Pickering / Lewis
(@LeightonLewis4) reported
They sent me a new Router, Yesterday, Guess what ? Still no Signal coming in, As ive always told them They even sent me a letter, Stating, If they get Openreach out, They may charge me, What A Cheek, When I'm entitled to Compensation for loss of service. @OriginBroadband
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Mike Wilson 🐟
(@CraftyOldGit) reported
As you were @OriginBroadband — problem seems to be with the SpeedSmart app on my iPhone. Crappy Zoom call quality could be someone else’s problem, too.
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Mark
(@TechTonix) reported
@OriginBroadband Have @OriginBroadband gone bust? Broadband no longer works, the customer portal doesn't work and no one answers the phone or DMs. It's all looking like time to find a new supplier.
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The Privateers
(@McComisky) reported
Fantastic customer service from @OriginBroadband and Martin in Doncaster. Broadband up and running sweetly. Please locate this customer service advisor and thank him from me.
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Mike Wilson 🐟
(@CraftyOldGit) reported
@editfmah @OriginBroadband Well the problem I was having turns out not to be with Origin. On my iPhone, the SpeedSmart app reports < 5Mbps, the same app on my iPad reports > 35Mbps. Problem lies with phone by the look of it. Mystifying. Will investigate that face plate idea, thanks.
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Richard Hofman
(@RichardHofman33) reported
@OriginBroadband Hello guys, what is wrong with you the few months or like that? I've been your customer for many years but now I could notice there is no customer support, no live chat and there is nobody taking care of the low speed I've been experiencing for some longer time.