Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 11/27/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (6%)

    E-mail (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • danielnelson89 Daniel Nelson (@danielnelson89) reported

    @OriginBroadband award winning ??? For what the worst service ever ? Get intouch about my refund you absolute con artists

  • __getinthebin Will Jones (@__getinthebin) reported

    .@OriginBroadband I’ve just spent time on the phone being fed bullshit by one of your first line support techs. Despite what he says, changing my DNS server will not affect how your core network routes packets and throws them at random into the bin. Sort your **** out.

  • __getinthebin Will Jones (@__getinthebin) reported

    @OriginBroadband @shortie20uk Good luck getting any sense out of their customer service team. It ain’t good in my experience

  • dangrenfell ᴰᴶ (@dangrenfell) reported

    @lmgrenfell I’m so sorry to hear that, I thought you’d managed to cancel? They are @OriginBroadband on Twitter and might respond here?

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @danielnelson89 @OriginBroadband they haven't won an award since 2017, although many would argue they should have won "Worst UK Broadband Provider" for the last few years.

  • steviestigler Steve Steer (@steviestigler) reported

    @OriginBroadban1 @OriginBroadband I think its time someone stepped in and shut these fraudsters down once and for all. Its a daily basis of complaints of people literally getting ripped off. Who's gonna step up and investigate??

  • KalEl_WBS simon withers (@KalEl_WBS) reported

    @OriginBroadband how many times in a day can the internet go down???

  • m_imnk Maria (@m_imnk) reported

    Be very careful with @OriginBroadband . I switched to another company, as Origin couldn’t provide me with the service I needed when I moved, and now they are denying me access to my account so that I’m not able to send the final bill to the company I switched to. They’re a trap.

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @SilviaGuddei @OriginBroadband by non payment I mean that Origin failed to pay their supplier, so the service was cut off, meaning you lost your internet.

  • marilynbothello Marilyn Bothello (@marilynbothello) reported

    @OriginBroadband the internet has been the worse. Since three weeks now, it does not work at all post code NW1 5AX. I don’t understand why am I paying for no access to the internet. Fix it. Acc no- C0191436