Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 12/19/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Wi-fi (19%)

    Wi-fi (19%)

  4. E-mail (6%)

    E-mail (6%)

Live Outage Map Near Cardiff, Wales

The most recent Origin Broadband outage reports came from the following cities: Barry.

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City Problem Type Report Time
United KingdomBarry Internet
United KingdomCardiff Wi-fi
United KingdomCardiff E-mail
United KingdomPontypridd Phone
United KingdomCardiff Wi-fi
United KingdomPenarth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @DaveLloyd55 @OriginBroadband if you still havent got through i can give you the direct dial of the finance manager to help resolve your problem

  • __getinthebin Will Jones (@__getinthebin) reported

    I’ve been on hold to @OriginBroadband for almost 20 minutes at the time of this tweet and my DSL connection has dropped 6 times in that time alone. Do you just not give a **** about your customers? Do you honestly think this is meets the “high level of service” you brag about?

  • __getinthebin Will Jones (@__getinthebin) reported

    @chickabiddybex Well, according to @OriginBroadband’s technical support!

  • mccali99 mc california (@mccali99) reported

    @OriginBroadband The worst customer service ever!!!

  • davidjbodman David Bodman (@davidjbodman) reported

    @middlecrov @OriginBroadband Hi, if you do want to leave because of the price hike, they have breached their "Terms of Service" for fixed-term customers (in "Price Changes" section). They are also contravening Ofcom General Condition 9.6. They must give you the option to leave without penalty. Good luck!

  • d0peLinux Penguin (@d0peLinux) reported

    @OriginBroadband Could it be the awful CGNAT network?

  • chrissycook23 Chrissy cook (@chrissycook23) reported

    @OriginBroadband why is the Internet down in Newcastle working fine untill this morning and won't connect tried live chat but no answer, a need the Internet so a can work from home

  • middlecrov Hester Rose (@middlecrov) reported

    Me: I’ve spent time&money getting internet to work w/ your router+service Origin: unfortunate Me:?? Origin: fine have credit on your account Me: when? Origin:... Me:...? Origin: your monthly bill is ready and you owe us money @OriginBroadband this is why no one likes you

  • DavidInSouthend DavidInSouthend (@DavidInSouthend) reported

    @OriginBroadband What does unsupportive look like for you? Three people have already tried to fix this. What has number 4 done? And why didn't numbers 1 through 3 do it?

  • __getinthebin Will Jones (@__getinthebin) reported

    @OriginBroadban1 @louotway @OriginBroadband I have, yes. I sent a very eloquent reply which can be TL;DR'd to "Absolutely not". One of their staff called me whilst I was mid meeting and when I asked for a callback for later that day I never got one. Quelle Surprise.