Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 09/17/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Phone (4%)

    Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • cookiekinggame1 Yuumi God (@cookiekinggame1) reported

    @GameboyLuke @OriginBroadband Lol wtf is that ISP, ain't a UK one I'll tell you that! Sky, BT and virgin media are UK isps

  • HJMandleberg Helena Mandleberg (@HJMandleberg) reported from Redditch, England

    @OriginBroadband I’ve only been a customer for a week and am already seriously unimpressed. I have no broadband a week after ‘installation’ and can’t even access my account to check the status of my order. Really, really poor. I’d appreciate some contact ASAP please.

  • chinscjp Chinthana Siriwardhana (@chinscjp) reported

    @OriginBroadband I dont have service for more than 2 weeks now. No solution but insulting and time wasting and asking £167/- to let me leave even no service. Blood sucking company you are.

  • Chromatic_Blue Chromatic Blue (@Chromatic_Blue) reported

    @cookiekinggame1 @GameboyLuke @OriginBroadband I've heard just as much bad things about Virgin to be fair.

  • TrickerTheDon TrickerTheDon🖥 (@TrickerTheDon) reported

    Nothing but problems since joining @OriginBroadband looks like so has everybody else from what I see on Twitter and reviews. I’ve had “ DOUBLE - NAT “ since joining your company. Which isn’t suitable for online gaming. Which is all I use it for. Needs fixing. Support is terrible.

  • tomtoalcomedy Tom Toal (@tomtoalcomedy) reported

    @OriginBroadband can I have an email address to somebody I can make a complaint to.

  • Devotchka0183 Morag Malchick (@Devotchka0183) reported

    @Agent47Connor @OriginBroadband I think they just give out a phone number that doesn't work because I had the same issue. Just ask them to waive your termination fees due to poor service and get someone else.

  • Dashdot10 Dashdot (@Dashdot10) reported

    @OriginBroadband I want to cancel my service!!!! This is an awful service. @Ofcom this is criminal!!!!!’ What are you doing as a regulator??? You have been cc’d into many tweets already. They don’t allow you to cancel contracts!!

  • Devotchka0183 Morag Malchick (@Devotchka0183) reported

    @Lunindi @OriginBroadband Just leave them. Report the poor service and ask them to waive your termination and get another provider. I would encourage you to report them to trading standards too. Then their rep will be more well known.

  • Geri18 Geri (@Geri18) reported

    @trustpilot just signed up with @OriginBroadband they sent a broken router and cannot tell me if a new box can be sent before the go live date. Its the first time I have used them very disappointed