Origin Broadband Outage Report in Cardiff, Wales
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Total Blackout (50%)
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Internet (25%)
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Wi-fi (25%)
Community Discussion
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Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@SilviaGuddei @OriginBroadband Best thing would be to say you don't want it reconnecting, then jump to a new provider. They are currently trying to provision a new line/service which you are not contractually bound by. Your contract is with the original service that was cancelled, or cut off due to non payment
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Stephen Langton Riley
(@Bureaucratwatch) reported
@OriginBroadband - What happened today, all US connections went offline, I was still connected to CERN fortunately but I was taking a 10 minute break when my backgammon connection died, downdetector was offline for the same reason and your own site was down?? UK?.
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Pete Racknell
(@pete_rax2) reported
@OriginBroadband any chance you can help me do something with the strict NAT type I am unable to realease myself from please?
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David Bodman
(@davidjbodman) reported
@OriginBroadband you've disabled email correspondence from your customers, and no one has responded on the webchat in over 2 hours. How would you rate your service? 🙃
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Sir Chelle (BM) 🇵🇸🏳️🌈 #BollockstoBoris#
(@BonkersMad) reported
@OriginBroadband if we cancel early and pay the cancellation fee are you going to continue stealing money from us as you appear to have done to others?
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@MisterBloggs @OriginBroadband Make sure you keep copies of all web chats, twitter feeds etc. It is not unknown for the customer to cancel install and they just go ahead and slam your line anyway and say you never cancelled, also recorded phone calls go missing as often as their infamous refund cheques!
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Moi Ali
(@MoiAliEdinburgh) reported
@OriginBroadband I cancelled my order due to poor service and poor connectivity. Now you claim to have no record that I cancelled. Been online for nearly an hour but getting nowhere. DO NOT USE THIS COMPANY. Utterly useless in every way.
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OriginBroadbandComplaints
(@OriginBroadban1) reported
@BonkersMad @OriginBroadband dont believe David, @originbroadband have a habit of re-enabling customers direct debits and taking payments months later and blaming it on a system issue
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MissSunshineSmile
(@SilviaGuddei) reported
@OriginBroadband cut off my broadband by mistake and is now leaving me without for 10-14 days until can be reinstalled...thank you from a self-employed working from home in lockdown person. Customer service shall respond to my complaint in 5 working days...thanks...! :(
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Will Jones
(@__getinthebin) reported
@OriginBroadband @lisabinns1 They do. It’s 0330 024 17 77. Good luck getting any useful information or help tho