Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 01/26/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Wi-fi (40%)

    Wi-fi (40%)

  3. Total Blackout (20%)

    Total Blackout (20%)

Live Outage Map Near Cardiff, Wales

The most recent Origin Broadband outage reports came from the following cities: Barry.

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City Problem Type Report Time
United KingdomBarry Internet
United KingdomCardiff Wi-fi
United KingdomCardiff E-mail
United KingdomPontypridd Phone
United KingdomCardiff Wi-fi
United KingdomPenarth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • adam210387 Adam Davenport (@adam210387) reported

    @OriginBroadband guys need help with cancelling a contract for an elderly relative, your online chat is really poor and talem 4t mins just to go through security! Please dm me.

  • melany_dixon Melany Dixon (@melany_dixon) reported

    @OriginBroadband No internet again, 5th time in 3 days. Wi-Fi that drops in and out all the time is not what I was promised or what I pay for (your top fibre package!) I am sure I have enough evidence now to prove the service is not being provided as promised, I want out of my contract with you

  • SimpleSymon666 Prince 🤴 (@SimpleSymon666) reported

    @OriginBroadband can you help me out? I've lost my password for my WiFi so can't connect new devices.

  • nuffnuff21 nuff nuff (@nuffnuff21) reported

    @OriginBroadband hi.ya my service has been done again all day. It's pops on for a second and then goes off again. Please help Craig brace 5a Southfields roawrst Kingstown TN15 6JX

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @paige_114 @MartinSLewis @OriginBroadband The disappointment of poor quality lingers long after the sweetness of a bargain is forgotten.

  • paige_114 P a i g e . (@paige_114) reported

    @Kazza_Cookie @MartinSLewis @OriginBroadband I think they’ve given up with me. I’ve put a complaint in through resolver, hoping I get somewhere with them. I just wish they would let me cancel it. Awful service

  • Therealslimjad1 Therealslimjadey (@Therealslimjad1) reported

    @OriginBroadband So I've been ATTEMPTING to contact yourselves for about 3/4 days in a row now and still, nothing. I've had nothing but connection issues since after the first month and every time I've raised these complaints to yourselves I've been taken through the same steps

  • AndyPDarvill Andy Darvill (@AndyPDarvill) reported

    @Schmell_DeCoffe @OriginBroadband If I can’t I will simply exercise my right to cancel as the product is not fit for purpose, I rarely have internet problems but the customer service team are useless and trained liars

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @OriginBroadban1 @OriginBroadband the company boasts a customer base of over 400,000 users, but has only 2 permanent tech support staff, with 2 more helping when the are not making tea or sweeping up ... that alone should tell you something.

  • nickytip792 nickytipping (@nickytip792) reported

    @not_broadband @OriginBroadband My router has broken can't get internet connection still paying the bill but want £40 for a new router after the engineer said its blown and bin it as no good i won't be renewing my contract with origin broadband