Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 11/22/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @DrPennyC @OriginBroadband You can stop your contract at any time, but they will charge you an early termination fee (as would 99% of other providers), unfortunately you are legally obliged to pay for the service for whatever time still remains on your contract.

  • RukaiyaVazifdar Rukaiya Vazifdar. (@RukaiyaVazifdar) reported

    @OriginBroadband My internet is down - cannot log in. Please respond as I’ve been trying to ring for 2 days now!

  • DrPennyC Dr Penny Carey (@DrPennyC) reported

    @OriginBroadband can you advise how I stop my contract as I'm moving house? I can't find anything on the website or customer portal. Only stuff about moving it to my new address.

  • mholdsworth001 Michael Holdsworth (@mholdsworth001) reported

    @OriginBroadband Hi I have been trying to cancel my broadband for some time now I was out of contract last year, can someone answer the phone at the call centre ? Thanks in advance

  • Princessflexx Emma Tunney (@Princessflexx) reported

    @OriginBroadband I have no internet again this has to be the worst company ever

  • JerryonTwidder JerryonTwidder (@JerryonTwidder) reported

    @OriginBroadband Hello. My service is due to be connected on 10th Feb. Why has my router not yet arrived?

  • rachelgmarks Sir Rachel Marks (@rachelgmarks) reported

    @MsEmmaChaplin @Plusnet I'm with @OriginBroadband - very few issues and good service when setting up (real humans!). Strong signal on all floors (including attic room) and in courtyard garden. No need for separate phone line which appealed to me.

  • liz_c177 jambo sea-king (@liz_c177) reported

    Looks like it’s bye bye to @OriginBroadband in a couple of months guy j spoke didn’t even try to keep me as a customer after 3 years

  • Rob_Clark Rob Clark (@Rob_Clark) reported

    @Schmell_DeCoffe @OriginBroadband That was the email I never got.

  • zulurising ZULUrising (@zulurising) reported

    No service again @OriginBroadband