Origin Broadband Outage Report in Cardiff, Wales
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (58%)
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Wi-fi (21%)
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Total Blackout (16%)
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E-mail (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Hockley
(@HockleyAdam) reported
@d0peLinux @OriginBroadband Yeah allways blame customer *
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Asa Di Ya
(@Adajesu3) reported
@OriginBroadband no internet almost 24hrs, got a customer care he tried something that didn't work and said they will get technical help to me 2 to 3 working days. Who does that? am working from home. Get this fixed immediately
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Ben Taylor
(@btjtaylor) reported
@simonjcope @pipathon @OriginBroadband Yes think there was a problem at Origin's end because my line had sync but was complaining my username/password to connect to Origin was wrong.. ah well, least its working now..
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DavidInSouthend
(@DavidInSouthend) reported
@OriginBroadband Customer tweets complaint about cust svc not being able to fix incorrect bill. Origin Broadband social media team reach out and collect all the information. Tells cust they can't help and only course of action is to call the people who've already not fixed it three times.
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Hester Rose
(@middlecrov) reported
Me: I’ve spent time&money getting internet to work w/ your router+service Origin: unfortunate Me:?? Origin: fine have credit on your account Me: when? Origin:... Me:...? Origin: your monthly bill is ready and you owe us money @OriginBroadband this is why no one likes you
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Zoey Haydon
(@ZoeyHaydon10) reported
@OriginBroadband my broadband is still down 14 hours later
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David Bodman
(@davidjbodman) reported
@middlecrov @OriginBroadband Hi, if you do want to leave because of the price hike, they have breached their "Terms of Service" for fixed-term customers (in "Price Changes" section). They are also contravening Ofcom General Condition 9.6. They must give you the option to leave without penalty. Good luck!
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itsme
(@itsme05864534) reported
@OriginBroadband no internet now for 11 and a half hours you having some issues in the me16 areas? Dont tell me you need personal information to tell me if there's an issue I know you don't
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Hester Rose
(@middlecrov) reported
@nowtvhelp Nope I’m with @OriginBroadband, for my sins. Does your customer service team respond to your customers? Bc if so then baby I’m yours.
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Tim Bowry
(@timbowry) reported
@OriginBroadband Worst customer service I have ever experienced when trying to leave. Complaint email written - please respond.