Origin Broadband Outage Report in Cardiff, Wales
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (17%)
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E-mail (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Seager
(@thomas_seager) reported
@OriginBroadband Not happy, your customer service is as slow as your internet speeds – so far waiting over 45 minutes for a reply on your Technical Service live chat. Says replying in under 8 minutes. Running on 0.8mbps. Awful service received so far!
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C. Maton
(@CMaton1) reported
@mandrew86 @OriginBroadband Ours been doing it for about a year, nearly out of contract thank ****. We swear we got a 12month one but apparently we did 18? full of dodgey ****. It's vodafone in disguise is that means much to you. Good luck.
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@CMaton1 @OriginBroadband Reminds me of when I was using Compunet on my Commodore 64 back in 1983. With chronically slow speeds of 1200/75 baud it was still way better & more stable than the **** that @OriginBroadband are peddling as a service. Also, when you rang them at least someone answered the phone.
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Mark Andrew
(@mandrew86) reported
@CMaton1 @OriginBroadband Ours is the same. Any idea why it’s gone from mid 30’s to **** all??
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Chinthana Siriwardhana
(@chinscjp) reported
@OriginBroadband I dont have service for more than 2 weeks now. No solution but insulting and time wasting and asking £167/- to let me leave even no service. Blood sucking company you are.
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TrickerTheDon🖥
(@TrickerTheDon) reported
@OriginBroadband @Adamjpritchard @OriginBroadban1 It people are having problems. Use your brain 🧠 & MESSAGE THEM! THEY. ARE. THE. CUSTOMER.
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@OriginBroadban1 @OriginBroadband the company boasts a customer base of over 400,000 users, but has only 2 permanent tech support staff, with 2 more helping when the are not making tea or sweeping up ... that alone should tell you something.
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Andy Darvill
(@AndyPDarvill) reported
@Schmell_DeCoffe @OriginBroadband If I can’t I will simply exercise my right to cancel as the product is not fit for purpose, I rarely have internet problems but the customer service team are useless and trained liars
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C. Maton
(@CMaton1) reported
@OriginBroadband When my mother eventually got through to origin broadband support, their first idea was to perform a router hard reset, problem is my mum had upgraded from shitty single band router which then deletes the net login settings, removing her access to her internet
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nickytipping
(@nickytip792) reported
@not_broadband @OriginBroadband My router has broken can't get internet connection still paying the bill but want £40 for a new router after the engineer said its blown and bin it as no good i won't be renewing my contract with origin broadband