Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 12/12/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Wi-fi (28%)

    Wi-fi (28%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (6%)

    E-mail (6%)

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • khdurkin Kelly Durkin (@khdurkin) reported

    @OriginBroadband my 82 year old mother is being plagued by emails about her account. She never agreed to an account. We rang you to ask you to stop and still they persist.

  • davidjbodman David Bodman (@davidjbodman) reported

    @OriginBroadband you've disabled email correspondence from your customers, and no one has responded on the webchat in over 2 hours. How would you rate your service? 🙃

  • MrTClayts Tom Clayton (@MrTClayts) reported

    @JackTheL4d @abbeylinegold @OriginBroadband I wasn't referring to the 5400 page document. It will have been right next to the price when you signed up. It's not really the fault of the service provider. If its as a result of Covid then can't you apply for a grant and/or support from the Govt or University?

  • Bureaucratwatch Stephen Langton Riley (@Bureaucratwatch) reported

    @OriginBroadband - What happened today, all US connections went offline, I was still connected to CERN fortunately but I was taking a 10 minute break when my backgammon connection died, downdetector was offline for the same reason and your own site was down?? UK?.

  • cumberlandbrown Cumberland Brown (@cumberlandbrown) reported

    @OriginBroadband After 30 mins waiting for a reply on support chat.... can you help pls? Yet again, my "static" IP has been changed, locking me out of vital systems.

  • BonkersMad Sir Chelle (BM) 🇵🇸🏳️‍🌈 #BollockstoBoris# (@BonkersMad) reported

    @OriginBroadband if we cancel early and pay the cancellation fee are you going to continue stealing money from us as you appear to have done to others?

  • MrTClayts Tom Clayton (@MrTClayts) reported

    @JackTheL4d @abbeylinegold @OriginBroadband I've been on their website and it says 18 month term right below the price. Nevertheless it's obviously a pandemic led situation that, I agree, you shouldn't be liable for as a student. Surely there must be support to cover this that you can claim from Govt or University?

  • __getinthebin Will Jones (@__getinthebin) reported

    @OriginBroadband @ConorSut1 @thinkbroadband You’re not the only one my man, we have the same problems. I don’t know what on earth their NOC team is playing at, but their infrastructure is about as funny as Jim Davidson’s attempts at comedy

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @BonkersMad @OriginBroadband dont believe David, @originbroadband have a habit of re-enabling customers direct debits and taking payments months later and blaming it on a system issue

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @MisterBloggs @OriginBroadband Make sure you keep copies of all web chats, twitter feeds etc. It is not unknown for the customer to cancel install and they just go ahead and slam your line anyway and say you never cancelled, also recorded phone calls go missing as often as their infamous refund cheques!