Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 12/14/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Total Blackout (18%)

    Total Blackout (18%)

  3. Wi-fi (18%)

    Wi-fi (18%)

  4. E-mail (6%)

    E-mail (6%)

Live Outage Map Near Cardiff, Wales

The most recent Origin Broadband outage reports came from the following cities: Barry.

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City Problem Type Report Time
United KingdomBarry Internet
United KingdomCardiff Wi-fi
United KingdomCardiff E-mail
United KingdomPontypridd Phone
United KingdomCardiff Wi-fi
United KingdomPenarth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Devotchka0183 Morag Malchick (@Devotchka0183) reported

    @topballak @OriginBroadband I asked them to waive my termination fees in light of poor service, which they did. I'd find someone else - Origin have been nothing but trouble. Report them to trading standards too (I have) so their rep gets about.

  • Devotchka0183 Morag Malchick (@Devotchka0183) reported

    @Lunindi @OriginBroadband Just leave them. Report the poor service and ask them to waive your termination and get another provider. I would encourage you to report them to trading standards too. Then their rep will be more well known.

  • rahilkn R (@rahilkn) reported

    @OriginBroadband absolutely abysmal service! Only signed up because you were yorkshire based! FAD!

  • Geri18 Geri (@Geri18) reported

    @OriginBroadband just signed up with them, and received a broken router, feel very shaky about the service, don't know if they can start on go live date. Massive disruption

  • paige_114 P a i g e . (@paige_114) reported

    @MartinSLewis I’m with @OriginBroadband pay £28 a month, the speeds are awful and extremely unreliable, customer service is non existent. Been in touch with them so many times in the 3 months I’ve had it and no further forward. Word of warning to others!

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @KennethCarleto6 @GameboyLuke @OriginBroadband Because the people behind the scenes that own and control the company are complete ***** with no interest other than money, don't judge the staff in the same light, they are genuinely trying to help you but are handcuffed by company policy and GREED!

  • TrickerTheDon TrickerTheDon🖥 (@TrickerTheDon) reported

    Nothing but problems since joining @OriginBroadband looks like so has everybody else from what I see on Twitter and reviews. I’ve had “ DOUBLE - NAT “ since joining your company. Which isn’t suitable for online gaming. Which is all I use it for. Needs fixing. Support is terrible.

  • Devotchka0183 Morag Malchick (@Devotchka0183) reported

    @Agent47Connor @OriginBroadband I think they just give out a phone number that doesn't work because I had the same issue. Just ask them to waive your termination fees due to poor service and get someone else.

  • Chromatic_Blue Chromatic Blue (@Chromatic_Blue) reported

    @cookiekinggame1 @GameboyLuke @OriginBroadband I've heard just as much bad things about Virgin to be fair.

  • Kazza_Cookie Karen (@Kazza_Cookie) reported

    @jon_newsome @OriginBroadband I tried that too,made no difference to mine,only started with the Origin broadband when had Sky had no issues