Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 03/04/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (40%)

    Total Blackout (40%)

  3. Wi-fi (20%)

    Wi-fi (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • lythamgirl lythamgirl (@lythamgirl) reported

    @OriginBroadband I am so upset I’m going to contact the ombudsman and report this as no one after 2 months has helped ..the internet is constantly off my daughter has had to go to her friends on several occasions I just want to cancel all of this ....every day at some point we have had none

  • lythamgirl lythamgirl (@lythamgirl) reported

    @OriginBroadband @Leonard41791029 Not one person listens or helps you are supposed to have replied to me Re my complaint which I have raised twice now (3-5 working days I was told) this is now day 6 of the second attempt this started in January we are now March

  • steviestigler Steve Steer (@steviestigler) reported

    @DimmockAlf @OriginBroadban1 @OriginBroadband Don't worry! If you try and get out of your contract they will te you to go to the ombudsman bit in the background they wi keep adding to you r debt then send in a debt recovery company. Horrible scummy company they are

  • India_Mckenzie India McKenzie (@India_Mckenzie) reported

    @OriginBroadband My internet connection keeps dropping out. I called someone about this a few weeks ago, and it seemed to be fixed. Now it is telling me there is a problem with the ‘DNS Server’? It is unable to connect?

  • e8Callum e8Callum (@e8Callum) reported

    @OriginBroadband is horrible, avoid at all costs. They decided to try and take broadband out for me without my consent, I took TV and they added broadband... Now they're trying to charge me £300? Cowboys. OFCOM will be notified.

  • lythamgirl lythamgirl (@lythamgirl) reported

    @Leonard41791029 @OriginBroadband Leonardo what was your outcome this company is just appalling I’m going to the ombudsman next and Martin Lewis .. I was sold TV which I asked to cancel Internet is terrible I am so upset by Origin no one gets back to you yet they take your money

  • SilviaGuddei MissSunshineSmile (@SilviaGuddei) reported

    @OriginBroadband cut off my broadband by mistake and is now leaving me without for 10-14 days until can be reinstalled...thank you from a self-employed working from home in lockdown person. Customer service shall respond to my complaint in 5 working days...thanks...! :(

  • boxmouse27 bmouse (@boxmouse27) reported

    @OriginBroadband we have had no WiFi since Thursday - still waiting for an engineer and no comms from you privately - we need to work tomorrow, how are you going to fix this ASAP?

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband Origin you have a 50/50 chance of surviving. The equipment (router) you supply is not fit for purpose. Coupled with a shambolic customer service.

  • steviestigler Steve Steer (@steviestigler) reported

    @OriginBroadband you are the worst,most arrogant,lying,internet provider with a very poor customer service. To the rest of the world.- avoid these guys at your peril!