Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

No problems detected

If you are having issues, please submit a report below.

Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 12/03/2025 11:20

At the moment, we haven't detected any problems at Origin Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (6%)

    E-mail (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • andyhannahcorby Andy Hannah (@andyhannahcorby) reported

    @OriginBroadband my internet speeds haven’t been great lately- only been with yous just over a month after leaving vodafone because they were terrible- it’s better than vodafone but still not the speeds i’m paying for- anything you can do to rectify this please?

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @emmameaden1 @OriginBroadband oh no what is the problem you have? why have online support if there is no support!

  • emmameaden1 Molly & George (@emmameaden1) reported

    @OriginBroadban1 @OriginBroadband Tediously slow broadband and useless customer service to sort it.

  • Adamjpritchard Adam Pritchard 🇪🇺🇮🇪🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Adamjpritchard) reported

    Help needed. Anyone have any ideas why I might be getting download speeds of c. 5Mb but Upload speeds around 12? @OriginBroadband @WeAreOpenreach

  • omfgitscatlol Cat Whelan (@omfgitscatlol) reported

    @OriginBroadband had issues with our broadband (openreach cable) for a year now and every time we call we’re on hold for 2 hours. Trying to call now and you can’t even select ANY option on your switchboard!! How do I even get in touch to finally get this resolved

  • spoonfulofcocoa A Spoonful of Cocoa (@spoonfulofcocoa) reported

    @OriginBroadband My broadband isn’t working, I can’t log into my account and I never get transferred to your team on live chat (waited 20 minutes after the message from Botty). Can you help me here instead? Thanks

  • Kayla56919394 Kayla (@Kayla56919394) reported

    @guillezc @OriginBroadband I had same problem months emailing them and calling them for manager never to call only got complaints Manger to call once I asked to leave woman said I dident have to be held to the 400 disconnect fee I screen shot Ed every speed test and sent them it.

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @steviemac1985 @OriginBroadband do a bit of research regarding "Double NAT", the bane of many an @ORIGINBROADBAND customers life. Don't let them charge you for a static IP either, the service should work out of the box, you shouldn't have to buy something extra for it to work properly.

  • Adamjpritchard Adam Pritchard 🇪🇺🇮🇪🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Adamjpritchard) reported

    Help needed. Anyone have any ideas why I might be getting download speeds of c. 5Mb but Upload speeds around 12? @OriginBroadband

  • ccl_ayrshire C.C.L. 🇩🇪🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ccl_ayrshire) reported

    @OriginBroadband do you have technical issues with your website or did you simply decide to switch off Login and chat so that you can enjoy a quiet day? Where is the phone and email support option?