Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 03/03/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (40%)

    Total Blackout (40%)

  3. Wi-fi (20%)

    Wi-fi (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • georgiesucks Georgie (@georgiesucks) reported

    @_fadgie_ @OriginBroadban1 @OriginBroadband Trying to charge me £1.50 a month because their internet won’t connect properly to my Nintendo switch?? How is that legal? It’s THEIR issue I shouldn’t have to pay for it

  • tobybrxl Toby #FBPE (@tobybrxl) reported

    @OriginBroadband Just received an email saying you'll be increasing my fixed term broadband prices by 3.9% + CPI. I'm assuming its OK to cancel my contract without penalty? Getting no response from the web chat

  • leeahrebekahh Leah (@leeahrebekahh) reported

    @OriginBroadband absolutely disgraceful customer services, especially amidst a global pandemic when vulnerable people who are shielding are rely heavily on their internet and phone lines for their safety and well-being. Avoid them at all costs they are awful.

  • Kolink_ cat bong (@Kolink_) reported

    @alex_massey7 @OriginBroadban1 @OriginBroadband If you still haven't received anything from them holding down the reset button on the back of the router for 30 seconds will factory reset it and you'll get the password on the back of the router

  • dguillaume David (@dguillaume) reported

    @OriginBroadband You recently announced price increases and say "We have invested in our national network and equipment to improve the overall performance of our network." the only problem is YOU DON'T HAVE A NETWORK! you are just a reseller. This is a complete lie

  • alderleywizards Parker (@alderleywizards) reported

    You know when a company is total bullocks. When you out them on Twitter and they don't even reply .. Swerve @OriginBroadband they are a bunch of scammers. lovely people on customer service just such you in. ease share to warn others.. take you the cleaners

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadban1 @OriginBroadband Go to Ofcom they have an online complaint form they are the industry regulator.

  • TheOnlyEwan Ewan Darby (@TheOnlyEwan) reported

    @OriginBroadband I have a real problem trying to get through on your automated line with the funny woman that uses too many fs when she speaks, and annunciates in an odd way. The pulse dialing on the 5 mobile phones I've tried doesn't work, neither does it from a landline. Help!

  • gary_rockcliffe Gary 🏆 Rockcliffe 💙 MOT 💛 (@gary_rockcliffe) reported

    @OriginBroadband I do not understand how you guys cannot deliver fibre like every other service provider. It is appalling. We were promised a better service than our previous property.

  • georgiesucks Georgie (@georgiesucks) reported

    Funny how after expressing my issues with @originbroadband they've now blocked me on twitter. Absolutely disgusting customer service @OriginBroadban1