Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 02/20/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (40%)

    Total Blackout (40%)

  3. Wi-fi (20%)

    Wi-fi (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • ash55081567 ash (@ash55081567) reported

    @__getinthebin @OriginBroadband Origin is the worst internet provider. It’s customer services is so bad.

  • willCodeForAle Mark Taylor (@willCodeForAle) reported

    I've just spent half an hour on hold with @OriginBroadband and given up, also 20 mins on webchat with no answer. I'm cancelling as I've not had any broadband for a week, and now I have another reason. How do I cancel if I can't speak to anyone... it's a conundrum.

  • __getinthebin Will Jones (@__getinthebin) reported

    .@OriginBroadband you’ve failed on us twice tonight. Also, one of your people called me the other day after I replied to your email suggesting prices were increasing. When I asked for a call back (as I was in a meeting at the time) I was told yes. It was never forthcoming.

  • itsme05864534 itsme (@itsme05864534) reported

    @OriginBroadband hey my internet stopped working last night i turned the router off and on and internet came but but I wake up this morning to find the router all together doesnt work why would this be?

  • ChilliPepperAli dr ali hawkes (@ChilliPepperAli) reported

    @OriginBroadband Your customer services are absolutely shocking. You don’t reply on the live chat for 2 hours at a time then if you don’t get a reply in 5 minutes you close the conversation. Useless.

  • btjtaylor Ben Taylor (@btjtaylor) reported

    @simonjcope @pipathon @OriginBroadband Yes think there was a problem at Origin's end because my line had sync but was complaining my username/password to connect to Origin was wrong.. ah well, least its working now..

  • ash55081567 ash (@ash55081567) reported

    @OriginBroadband One of the worst internet provider I have ever come across.

  • SEGhub SEG (@SEGhub) reported

    @OriginBroadband connection been down for hours, no one picking up your phones ? Can you update please

  • lynags6 lynn agnew (@lynags6) reported

    @originbroadband having really bad experience problems with connection, both working from home and origin tech only open Monday - Friday - really .. paying for broadband that’***** and Miss and losing wages through it Thanks Origin

  • LisaIQ4B Lisa Sanderson (@LisaIQ4B) reported

    @OriginBroadband any idea when service will be resumed?? Annoying not having any Internet!!