Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 11/29/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (6%)

    E-mail (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • omfgitscatlol Cat Whelan (@omfgitscatlol) reported

    @OriginBroadband had issues with our broadband (openreach cable) for a year now and every time we call we’re on hold for 2 hours. Trying to call now and you can’t even select ANY option on your switchboard!! How do I even get in touch to finally get this resolved

  • AndyPDarvill Andy Darvill (@AndyPDarvill) reported

    @Schmell_DeCoffe @OriginBroadband If I can’t I will simply exercise my right to cancel as the product is not fit for purpose, I rarely have internet problems but the customer service team are useless and trained liars

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @OriginBroadban1 @OriginBroadband the company boasts a customer base of over 400,000 users, but has only 2 permanent tech support staff, with 2 more helping when the are not making tea or sweeping up ... that alone should tell you something.

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @CMaton1 @OriginBroadband Reminds me of when I was using Compunet on my Commodore 64 back in 1983. With chronically slow speeds of 1200/75 baud it was still way better & more stable than the **** that @OriginBroadband are peddling as a service. Also, when you rang them at least someone answered the phone.

  • SimpleSymon666 Prince 🤴 (@SimpleSymon666) reported

    @OriginBroadband can you help me out? I've lost my password for my WiFi so can't connect new devices.

  • arthurx1234 Arthur Brexit (@arthurx1234) reported

    @OriginBroadband Customer Reference C0027515 need to send you a private message please reply

  • paige_114 P a i g e . (@paige_114) reported

    @Kazza_Cookie @MartinSLewis @OriginBroadband I think they’ve given up with me. I’ve put a complaint in through resolver, hoping I get somewhere with them. I just wish they would let me cancel it. Awful service

  • nuffnuff21 nuff nuff (@nuffnuff21) reported

    @OriginBroadband hi.ya my service has been done again all day. It's pops on for a second and then goes off again. Please help Craig brace 5a Southfields roawrst Kingstown TN15 6JX

  • itsme05864534 itsme (@itsme05864534) reported

    @SIM0NALLEN @OriginBroadband I would 100% agree with wake up and smell the coffee do not go with this company they are terrible

  • itsme05864534 itsme (@itsme05864534) reported

    @Dickinson1994 @OriginBroadband I was also upsold a static ip something that if its to fix their broken internet they HAVE to fix it free of charge