Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

No problems detected

If you are having issues, please submit a report below.

Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 12/20/2025 13:45

At the moment, we haven't detected any problems at Origin Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Wi-fi (19%)

    Wi-fi (19%)

  4. E-mail (6%)

    E-mail (6%)

Live Outage Map Near Cardiff, Wales

The most recent Origin Broadband outage reports came from the following cities: Barry.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarry Internet
United KingdomCardiff Wi-fi
United KingdomCardiff E-mail
United KingdomPontypridd Phone
United KingdomCardiff Wi-fi
United KingdomPenarth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    oh come on Katey @originbroadband why request further details from each individual when there has clearly been a national outage. Admit the outage, assuming this time it is an outage and you arent on stop with suppliers AGAIN #originfraudband

  • timbowry Tim Bowry (@timbowry) reported

    @OriginBroadband Worst customer service I have ever experienced when trying to leave. Complaint email written - please respond.

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @simonjcope @OriginBroadband customer support open at 10am, they only have 2 tech support people so you may be waiting a while. There has a been an outage if you look on downdetector but @originbroadband and denying this currently

  • davidjbodman David Bodman (@davidjbodman) reported

    @middlecrov @OriginBroadband Hi, if you do want to leave because of the price hike, they have breached their "Terms of Service" for fixed-term customers (in "Price Changes" section). They are also contravening Ofcom General Condition 9.6. They must give you the option to leave without penalty. Good luck!

  • mccali99 mc california (@mccali99) reported

    @OriginBroadband Still waiting for a reply  Cannot connect to Xbox or skyQ now so need deadlock letter and out Of this contract that isn’t fit for purpose Any news on this So now still not able to connect to SKYQ as has been an issue from day 1

  • ChilliPepperAli dr ali hawkes (@ChilliPepperAli) reported

    @OriginBroadband Your customer services are absolutely shocking. You don’t reply on the live chat for 2 hours at a time then if you don’t get a reply in 5 minutes you close the conversation. Useless.

  • Adajesu3 Asa Di Ya (@Adajesu3) reported

    @OriginBroadband no internet almost 24hrs, got a customer care he tried something that didn't work and said they will get technical help to me 2 to 3 working days. Who does that? am working from home. Get this fixed immediately

  • itsme05864534 itsme (@itsme05864534) reported

    @OriginBroadband no internet now for 11 and a half hours you having some issues in the me16 areas? Dont tell me you need personal information to tell me if there's an issue I know you don't

  • BenPetrakis Nigel Thornberry (@BenPetrakis) reported

    @OriginBroadband No sorry David, from my experience there is nothing you can do to help me because i know you wont follow through far past this initial offer. Please just let your boss know that people dont like to be scammed out of their money

  • btjtaylor Ben Taylor (@btjtaylor) reported

    @simonjcope @pipathon @OriginBroadband Yes think there was a problem at Origin's end because my line had sync but was complaining my username/password to connect to Origin was wrong.. ah well, least its working now..