Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 01/15/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (4%)

    Total Blackout (4%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

Live Outage Map Near Cardiff, Wales

The most recent Origin Broadband outage reports came from the following cities: Cardiff.

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City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomCardiff E-mail
United KingdomPontypridd Phone
United KingdomCardiff Wi-fi
United KingdomPenarth Phone
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • MaverickCS5 Maverick (@MaverickCS5) reported

    @OriginBroadband Hi Origin, Im having problems connecting a Nintendo Switch to the broadband. Connects just fine but when trying to play online, it says NAT type D, wondering how to change this? I believe the router is double NAT'd and requires a static IP. Was not aware of this

  • davidjbodman David Bodman (@davidjbodman) reported

    @OriginBroadband It still didn't make the price increase legitimate, and you haven't actually refuted that! Neither have you refuted that existing customers are now paying for cheaper deals for new customers. These practises should attract the attention of @ofcom and @BBCWatchdog. Very poor.

  • DaniSwaffield Dani (@DaniSwaffield) reported

    If you ever think about signing up to @OriginBroadband don't. They have completely taken advantage of 2 vulnerable people in their 70's, refuse to let them cancel despite an awful service. Waiting for my complaint to be answered since Feb. Now cut their services off. Awful 🤬

  • JerryonTwidder JerryonTwidder (@JerryonTwidder) reported

    @OriginBroadband you sent me an email full of bluster telling me to login and check out the "great offers" for my renewal, but when I login there is nothing.

  • Connor_Bull Connor Bull (@Connor_Bull) reported

    @OriginBroadband your broadband is ******* shite. A brick could provide better service

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @PerBetts @OriginBroadband After paying be sure to cancel any Direct Debit or Recurring Card Payment that Origin have set up (they usually set the RCP up without asking permission (naughty)). This will prevent them from taking money from your account when they have one of their frequent computer glitches.

  • ChilliDoor David Jennings (@ChilliDoor) reported

    @OriginBroadband Your direct debit system is faulty, your live chat is broken, no one answers calls and you've removed the option to pay outstanding invoices via your website. How am I meant to fix an issue when I can't get through to anyone?

  • RealKiro Kiro (@RealKiro) reported

    @OriginBroadband No point, customer service is terrible since I’ve complained multiple times and every time you guys just ask for more money to “upgrade” the internet or ask for hundreds just so I can leave the contract…

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband Here’s another crude gimmick Origin broadband to entice people to join this disjointed excuse of an internet provider. Their equipment sucks and their customers service is non existent.

  • organised Shay (@organised) reported from Coventry, England

    Stayed with @OriginBroadband in the new house because they’re great for service and you can take your own modem — would have killed for @virginmedia but alas that area is too rural 😭