Origin Broadband Outage Report in Cardiff, Wales
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (17%)
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E-mail (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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David tait
(@Davidta66476689) reported
@OriginBroadban1 @Mero46008244 @OriginBroadband Promised all this speed and I should switch to them, worst broadband I’ve ever had and still waiting for a call back.
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Leah
(@leeahrebekahh) reported
@OriginBroadband absolutely disgraceful customer services, especially amidst a global pandemic when vulnerable people who are shielding are rely heavily on their internet and phone lines for their safety and well-being. Avoid them at all costs they are awful.
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Alex Massey
(@alex_massey7) reported
@OriginBroadband Is there anyone in office now I’m having problems with my upload speed and to be honest it’s a joke
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DavidInSouthend
(@DavidInSouthend) reported
@OriginBroadband I spoke with Gareth in your retentions department last week. Just wanted to let you know he did a fantastic job. Most helpful customer service experience I can remember. I called to cancel but ended up on an 18 month deal. Very happy customer!
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lindahudson
(@lindahudson66) reported
@OriginBroadban1 @Ofcom @OriginBroadband This is my fight today, dealing with rude arrogant staff
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David
(@dguillaume) reported
@OriginBroadband You recently announced price increases and say "We have invested in our national network and equipment to improve the overall performance of our network." the only problem is YOU DON'T HAVE A NETWORK! you are just a reseller. This is a complete lie
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Toby #FBPE
(@tobybrxl) reported
@OriginBroadband Just received an email saying you'll be increasing my fixed term broadband prices by 3.9% + CPI. I'm assuming its OK to cancel my contract without penalty? Getting no response from the web chat
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Toby #FBPE
(@tobybrxl) reported
@davidjbodman @OriginBroadban1 @OriginBroadband I've sent a complaint asking them to explain how they're exempt from both their contractual obligations, and regulatory requirements. As their ombudsman definitely IS regulated by ofcom. Looking forward to their answer
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David Bodman
(@davidjbodman) reported
@OriginBroadband @OriginBroadban1 Material detriment A1.10 Ofcom is likely to treat any price increase4 to the agreed core subscription price (however constructed and described in the contract terms)5 during the fixed term of a telecommunications contract as a modification
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cat bong
(@Kolink_) reported
@alex_massey7 @OriginBroadban1 @OriginBroadband If you still haven't received anything from them holding down the reset button on the back of the router for 30 seconds will factory reset it and you'll get the password on the back of the router