Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 02/22/2026 22:40

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (40%)

    Total Blackout (40%)

  3. Wi-fi (20%)

    Wi-fi (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @TrickerTheDon @OriginBroadban1 @OriginBroadband before they almost went bust in 2018 they were running a call centre with no more than 20 customer service agents at any one time and 1 sometimes 2 tech guys, they slashed the workforce by half to cut costs. So how many people do you think they have answering the phones now ? ?

  • adam210387 Adam Davenport (@adam210387) reported

    @OriginBroadband guys need help with cancelling a contract for an elderly relative, your online chat is really poor and talem 4t mins just to go through security! Please dm me.

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @CMaton1 @OriginBroadband Reminds me of when I was using Compunet on my Commodore 64 back in 1983. With chronically slow speeds of 1200/75 baud it was still way better & more stable than the **** that @OriginBroadband are peddling as a service. Also, when you rang them at least someone answered the phone.

  • arthurx1234 Arthur Brexit (@arthurx1234) reported

    @OriginBroadband Customer Reference C0027515 need to send you a private message please reply

  • SIM0NALLEN Sim0n Allen 🌍🇮🇪🇬🇧🇪🇺 (@SIM0NALLEN) reported

    @OriginBroadband any advice I can give to my elderly parents who have been left without internet access for the past week by yourselves despite having been told it would be resolved in 24hrs? Also promised a new router which has never arrived.

  • nuffnuff21 nuff nuff (@nuffnuff21) reported

    @OriginBroadband hi.ya my service has been done again all day. It's pops on for a second and then goes off again. Please help Craig brace 5a Southfields roawrst Kingstown TN15 6JX

  • CMaton1 C. Maton (@CMaton1) reported

    @OriginBroadband When my mother eventually got through to origin broadband support, their first idea was to perform a router hard reset, problem is my mum had upgraded from shitty single band router which then deletes the net login settings, removing her access to her internet

  • HillsNiamh Niamh Hills (@HillsNiamh) reported from Cranleigh, England

    @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

  • SimpleSymon666 Prince 🤴 (@SimpleSymon666) reported

    @OriginBroadband can you help me out? I've lost my password for my WiFi so can't connect new devices.

  • dhughdaviesgma1 d.hugh.davies@gmail.com (@dhughdaviesgma1) reported

    @OriginBroadband No broadband currently in CM23 3NQ. Service in recent months becoming increasingly unreliable. Time for a change I think.