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Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

Why is my Origin Broadband service not working?

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Full Outage Map

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Origin Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  • 63% Internet (63%)
  • 25% Total Blackout (25%)
  • 13% Wi-fi (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • nickytip792
    nickytipping (@nickytip792) reported

    @OriginBroadband hi can someone explain why I have to pay £40 for a new router when the circuit board had gone according to the engineer and was told to bin it also can you tell me how much it would cost me to cancel my contract and I'll also be writing to the ombudsman about it

  • dhughdaviesgma1
    d.hugh.davies@gmail.com (@dhughdaviesgma1) reported

    @OriginBroadband No broadband currently in CM23 3NQ. Service in recent months becoming increasingly unreliable. Time for a change I think.

  • rahilkn
    R (@rahilkn) reported

    @OriginBroadband absolutely abysmal service! Only signed up because you were yorkshire based! FAD!

  • HillsNiamh
    Niamh Hills (@HillsNiamh) reported from Cranleigh, England

    @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

  • tomtoalcomedy
    Tom Toal (@tomtoalcomedy) reported

    @OriginBroadband can I have an email address to somebody I can make a complaint to.

  • nickytip792
    nickytipping (@nickytip792) reported

    @not_broadband @OriginBroadband My router has broken can't get internet connection still paying the bill but want £40 for a new router after the engineer said its blown and bin it as no good i won't be renewing my contract with origin broadband

  • TrickerTheDon
    TrickerTheDon🖥 (@TrickerTheDon) reported

    @OriginBroadband @Adamjpritchard @OriginBroadban1 It people are having problems. Use your brain 🧠 & MESSAGE THEM! THEY. ARE. THE. CUSTOMER.

  • SimpleSymon666
    Prince 🤴 (@SimpleSymon666) reported

    @OriginBroadband can you help me out? I've lost my password for my WiFi so can't connect new devices.

  • mandrew86
    Mark Andrew (@mandrew86) reported

    @CMaton1 @OriginBroadband Ours is the same. Any idea why it’s gone from mid 30’s to **** all??

  • Adamjpritchard
    Adam Pritchard 🇪🇺🇮🇪🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Adamjpritchard) reported

    @OriginBroadband @OriginBroadban1 I don't know why it drops in and out so much. It's at its worst with the BBC iPlayer for some reason.