Origin Broadband Outage Report in Cardiff, Wales
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (43%)
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Wi-fi (29%)
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E-mail (14%)
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Total Blackout (14%)
Live Outage Map Near Cardiff, Wales
The most recent Origin Broadband outage reports came from the following cities: Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Barry |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
||
| Pontypridd |
Phone | |
| Cardiff |
Wi-fi | |
| Penarth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Clayton
(@MrTClayts) reported
@JackTheL4d @abbeylinegold @OriginBroadband I've been on their website and it says 18 month term right below the price. Nevertheless it's obviously a pandemic led situation that, I agree, you shouldn't be liable for as a student. Surely there must be support to cover this that you can claim from Govt or University?
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Josh Kard
(@JoshKard0) reported
@OriginBroadband I mean, get someone to pick up the phone or answer the chatbot? Also get someone to fix the phone option menu, so that you're actually able to select an option? Not sure what the social media team can do TBF
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Kelly Durkin
(@khdurkin) reported
@OriginBroadband my 82 year old mother is being plagued by emails about her account. She never agreed to an account. We rang you to ask you to stop and still they persist.
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OriginBroadbandComplaints
(@OriginBroadban1) reported
@BonkersMad @OriginBroadband dont believe David, @originbroadband have a habit of re-enabling customers direct debits and taking payments months later and blaming it on a system issue
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@MisterBloggs @OriginBroadband Make sure you keep copies of all web chats, twitter feeds etc. It is not unknown for the customer to cancel install and they just go ahead and slam your line anyway and say you never cancelled, also recorded phone calls go missing as often as their infamous refund cheques!
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Will Jones
(@__getinthebin) reported
@OriginBroadband @shortie20uk Good luck getting any sense out of their customer service team. It ain’t good in my experience
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Tom Clayton
(@MrTClayts) reported
@JackTheL4d @abbeylinegold @OriginBroadband P.S. Jack, im not trying to pull you down mate, I don't know how old you are or how much you're used to this stuff but it is a standard thing with services companies. More trying to let you know that this shafting does happen and there's nothing we can do about it.
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Stephen Langton Riley
(@Bureaucratwatch) reported
@OriginBroadband - What happened today, all US connections went offline, I was still connected to CERN fortunately but I was taking a 10 minute break when my backgammon connection died, downdetector was offline for the same reason and your own site was down?? UK?.
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Amy Bull
(@AmyBullContent) reported
Sometimes I feel like I'm having a bad day, then I remember I don't work for @OriginBroadband's social team. Then I remember I'm a customer.
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Marilyn Bothello
(@marilynbothello) reported
@OriginBroadband the internet has been the worse. Since three weeks now, it does not work at all post code NW1 5AX. I don’t understand why am I paying for no access to the internet. Fix it. Acc no- C0191436