Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 12/03/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (6%)

    E-mail (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • lindahudson66 lindahudson (@lindahudson66) reported

    @OriginBroadband @OriginBroadban1 @Ofcom To tell the truth Natasha I really don't have the patience for your company's bull **** anymore

  • McTriskele MC Triskele (@McTriskele) reported

    Well this is **** I'm still waiting on @OriginBroadband to set my internet back up after moving house a week ago and still nada not an update or nuttin how am I supposed to do my job and work I'm gonna end up going to a different provider if its not up and running by next week 😤

  • DavidInSouthend DavidInSouthend (@DavidInSouthend) reported

    @OriginBroadband I spoke with Gareth in your retentions department last week. Just wanted to let you know he did a fantastic job. Most helpful customer service experience I can remember. I called to cancel but ended up on an 18 month deal. Very happy customer!

  • lindahudson66 lindahudson (@lindahudson66) reported

    @OriginBroadban1 @Ofcom @OriginBroadband This is my fight today, dealing with rude arrogant staff

  • djlowry David Lowry (@djlowry) reported

    Very disappointed in @OriginBroadband upselling me into a 18 month contract just a month ago then following it up with a swift price hike. A very shady move. Only took six months to go from a sure-thing to never-again. Ofcom here I come?

  • Minimem8 Minimem8 (@Minimem8) reported

    Still no reply to the complaint I raised on Friday. @OriginBroadband continue to ignore @Ofcom guidelines related to fixed-term contracts. Ts&Cs state "monthly rolling contracts" can increase in price, nothing regarding fixed-term contracts. Disgraceful company and support.

  • JadeLaithwaite Jade Laithwaite (@JadeLaithwaite) reported

    @OriginBroadband Im paying for a service but xou are failing to provide this service, you also didn't send me ts and cs...... Wonder what @Ofcom will have to say about this

  • Davidta66476689 David tait (@Davidta66476689) reported

    @OriginBroadban1 @Mero46008244 @OriginBroadband Promised all this speed and I should switch to them, worst broadband I’ve ever had and still waiting for a call back.

  • hollipopss Hollie. (@hollipopss) reported

    @flyerbetic @OriginBroadband Mike, I genuinely have never worked for a worse company. Just Google them and you’ll understand. They have about 6 people on IT support and about 10 people who are cross trained on everything. It’s an absolute **** show.

  • gary_rockcliffe Gary 🏆 Rockcliffe 💙 MOT 💛 (@gary_rockcliffe) reported

    @georgiesucks @OriginBroadban1 @OriginBroadband Is there nobody who can take a look into this company and why they cannot give a proper fibre broadband service like the others?