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Origin Broadband

Origin Broadband outages and service status in Cardiff, Wales

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Full Outage Map
  • Origin Broadband generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.

Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • itskarlg
    Karl G (@itskarlg) reported

    Wow. Glad I left @OriginBroadband, my friend has just told me they incorrectly disconnected him saying he had moved to a new provider (didnt) said they'd put it back on in 2weeks, now telling him no exchange lines free and removed him as a customer. No apology, no compensation 😲

  • mccali99
    mc california (@mccali99) reported

    @OriginBroadband This offer has now been withdrawn along with any previous offers made.   What happens next?   We have closed your complaint and you will be issued with an ADR letter electronically by email in the next 14 days, which will confirm this and can be used as evidence

  • KenCrompton62
    Ken Crompton (@KenCrompton62) reported

    @OriginBroadband why are you tweeting me threatening penalty charges for exiting my contract early? You also emailed me saying I could leave without penalty because you breached your contract with me! It took over 6 months for you to admit you were wrong & have appalling service!

  • Syndicate1911
    Syndicate333 (@Syndicate1911) reported

    @OriginBroadband Do you ever reply to emails? Your online chat never works either. On top of that you just sent me abill fo line rental for £20 for no reason when I paid up front for 12 months. Not happy!

  • mark64364468
    mark (@mark64364468) reported

    @OriginBroadband @OriginBroadband My internet has been down since 6pm last night 19-10-2021. There is no way to contact you only in working hours of 9-6:30pm. HELP

  • katnipps_
    katnipps (@katnipps_) reported

    Just spoke to my provider @OriginBroadband - conversation went like this. “My connection is **** and unstable”. Origin, “so… would you be willing to pay us more?” wtf kinda service is this where they have THE AUDACITY to ask you invest *more* into a product that sucks ***?

  • JerryonTwidder
    JerryonTwidder (@JerryonTwidder) reported

    No wonder customer service at @OriginBroadband has gone down the pan if they’re now owned by @talktalk . When it comes to customer service they don’t get much worse than @TalkTalk

  • davidjbodman
    David Bodman (@davidjbodman) reported

    @OriginBroadband It still didn't make the price increase legitimate, and you haven't actually refuted that! Neither have you refuted that existing customers are now paying for cheaper deals for new customers. These practises should attract the attention of @ofcom and @BBCWatchdog. Very poor.

  • connormcdermot
    connor mcdermott (@connormcdermot) reported

    @OriginBroadband I have an issue with my network and I can’t seem to use the online chat service on the website?

  • katnipps_
    katnipps (@katnipps_) reported

    Now I have no working broadband at all. Thanks for the help lads @OriginBroadband