Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 01/02/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Wi-fi (33%)

    Wi-fi (33%)

  3. E-mail (11%)

    E-mail (11%)

  4. Total Blackout (11%)

    Total Blackout (11%)

Live Outage Map Near Cardiff, Wales

The most recent Origin Broadband outage reports came from the following cities: Barry.

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City Problem Type Report Time
United KingdomBarry Internet
United KingdomCardiff Wi-fi
United KingdomCardiff E-mail
United KingdomPontypridd Phone
United KingdomCardiff Wi-fi
United KingdomPenarth Phone

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • JerryonTwidder JerryonTwidder (@JerryonTwidder) reported

    This is how good @OriginBroadband are at customer service: several times (including over the phone) I have asked them to stop sending me bills for £0.00. This company not only has a useless IT system that sends out such stupid emails but poorly trained staff who take no notice.

  • Rob_Clark Rob Clark (@Rob_Clark) reported

    @Schmell_DeCoffe @OriginBroadband That was the email I never got.

  • Ragg_Mann John smith (@Ragg_Mann) reported

    @OriginBroadband my broadband went down from 60geg to 35meg and i was still getting charged for 60meg robbers

  • Syndicate1911 Syndicate333 (@Syndicate1911) reported

    @OriginBroadband Do you ever reply to emails? Your online chat never works either. On top of that you just sent me abill fo line rental for £20 for no reason when I paid up front for 12 months. Not happy!

  • MrWayneThompson Wayne Thompson (@MrWayneThompson) reported

    @OriginBroadband is an absolute joke. Customer services are insulting & some workers clearly dont do jobs correctly. I've never had this problem with any other companies as they listen. I take care of all my moms bills due to her age & deafness. She gives consent yet you don't

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @MeghnaMajumdar @OriginBroadband Most companies worth their salt have a live service checker to tell you if there is an outage.

  • editfmah Adrian Herridge (@editfmah) reported

    @CraftyOldGit @OriginBroadband You can then see if you are getting 1000's of unrecoverable errors causing it to be slow. Or if you are on a really really old ADSL connection (like I was at Longleat), then I kept getting locked into a very low BRAS profile and it would stay at 1-2 MBs for weeks and slowly climb

  • _AOTML_ Anonymous Hieronymus (@_AOTML_) reported

    Hey @OriginBroadband is your service down or anything I came home today to find that my internet is completely gone and restarting the router does nothing the dsl light on the box is off Cheers

  • Ragg_Mann John smith (@Ragg_Mann) reported

    @OriginBroadband customer services dont have a clue what day it is

  • GrahamMarley Graham Marley (@GrahamMarley) reported

    @OriginBroadband absolute rip off merchants. Having charged my daughter over £200 in 2020 for broadband that NEVER worked you have just made her pay £40 on a contract she doesn't have. You ignore correspondence and refused to deal with me despite having authority. BEWARE