Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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The latest reports from users having issues in Cardiff come from postal codes CF23.

Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 05/05/2024 18:10

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Phone (8%)

    Phone (8%)

  5. TV (2%)

    TV (2%)

Live Outage Map Near Cardiff, Wales

The most recent Origin Broadband outage reports came from the following cities: Penarth and Cardiff.

Loading map, please wait...
City Problem Type Report Time
United KingdomPenarth Phone
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomPontypridd Internet
United KingdomPontypridd Internet
United KingdomPontypridd Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • JerryonTwidder JerryonTwidder (@JerryonTwidder) reported

    This is how good @OriginBroadband are at customer service: several times (including over the phone) I have asked them to stop sending me bills for £0.00. This company not only has a useless IT system that sends out such stupid emails but poorly trained staff who take no notice.

  • CraftyOldGit Mike Wilson 🐟 (@CraftyOldGit) reported

    @editfmah @OriginBroadband Well the problem I was having turns out not to be with Origin. On my iPhone, the SpeedSmart app reports < 5Mbps, the same app on my iPad reports > 35Mbps. Problem lies with phone by the look of it. Mystifying. Will investigate that face plate idea, thanks.

  • editfmah Adrian Herridge (@editfmah) reported

    @CraftyOldGit @OriginBroadband I have always swapped out my normal faceplate & filter with an NTE5 faceplate and I generally get a far cleaner line. Here I went from 49 -> 58 MBs. I never normally get that good a result, but something about my setup/line must have benefited.

  • TechTonix Mark (@TechTonix) reported

    @OriginBroadband Have @OriginBroadband gone bust? Broadband no longer works, the customer portal doesn't work and no one answers the phone or DMs. It's all looking like time to find a new supplier.

  • _AOTML_ Anonymous Hieronymus (@_AOTML_) reported

    Hey @OriginBroadband is your service down or anything I came home today to find that my internet is completely gone and restarting the router does nothing the dsl light on the box is off Cheers

  • CraftyOldGit Mike Wilson 🐟 (@CraftyOldGit) reported

    @editfmah @OriginBroadband Not seeing loads of errors. Download speed currently 4.88Mbps, upload 8.85Mbps which is weird.

  • Ragg_Mann John smith (@Ragg_Mann) reported

    @OriginBroadband customer services dont have a clue what day it is

  • blandlord_1 Blandlord (@blandlord_1) reported

    @OriginBroadband Are you guys still in business? 2 hours on hold chat feature not working

  • dinos22 dinos22 (@dinos22) reported

    @OriginBroadband support team told me that they’ve received numerous reports of similar problems other customers are facing!

  • nicky212121 Nick Gladstone (@nicky212121) reported

    @OriginBroadband having problems with the internet at 33 frenchgate can you check the lines please