Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 12/31/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Wi-fi (33%)

    Wi-fi (33%)

  3. E-mail (11%)

    E-mail (11%)

  4. Total Blackout (11%)

    Total Blackout (11%)

Live Outage Map Near Cardiff, Wales

The most recent Origin Broadband outage reports came from the following cities: Barry.

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City Problem Type Report Time
United KingdomBarry Internet
United KingdomCardiff Wi-fi
United KingdomCardiff E-mail
United KingdomPontypridd Phone
United KingdomCardiff Wi-fi
United KingdomPenarth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband Origin you have a 50/50 chance of surviving. The equipment (router) you supply is not fit for purpose. Coupled with a shambolic customer service.

  • khdurkin Kelly Durkin (@khdurkin) reported

    @OriginBroadband my 82 year old mother is being plagued by emails about her account. She never agreed to an account. We rang you to ask you to stop and still they persist.

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @SilviaGuddei @OriginBroadband by non payment I mean that Origin failed to pay their supplier, so the service was cut off, meaning you lost your internet.

  • __getinthebin Will Jones (@__getinthebin) reported

    @OriginBroadband @ConorSut1 @thinkbroadband You’re not the only one my man, we have the same problems. I don’t know what on earth their NOC team is playing at, but their infrastructure is about as funny as Jim Davidson’s attempts at comedy

  • dangrenfell ᴰᴶ (@dangrenfell) reported

    @lmgrenfell I’m so sorry to hear that, I thought you’d managed to cancel? They are @OriginBroadband on Twitter and might respond here?

  • davidjbodman David Bodman (@davidjbodman) reported

    @OriginBroadband you've disabled email correspondence from your customers, and no one has responded on the webchat in over 2 hours. How would you rate your service? 🙃

  • __getinthebin Will Jones (@__getinthebin) reported

    .@OriginBroadband I’ve just spent time on the phone being fed bullshit by one of your first line support techs. Despite what he says, changing my DNS server will not affect how your core network routes packets and throws them at random into the bin. Sort your **** out.

  • marilynbothello Marilyn Bothello (@marilynbothello) reported

    @OriginBroadband the internet has been the worse. Since three weeks now, it does not work at all post code NW1 5AX. I don’t understand why am I paying for no access to the internet. Fix it. Acc no- C0191436

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @danielnelson89 @OriginBroadband they haven't won an award since 2017, although many would argue they should have won "Worst UK Broadband Provider" for the last few years.

  • Chutzpah84 Robert W (@Chutzpah84) reported

    Was considering @OriginBroadband as part of my 'ditch @talktalk' but their sales rep refused to answer a simple question about which wholesale provider they use. @zeninternet maybe then? At least I'll know they use BTW at my exchange and the customer service should be solid