Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 12/24/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Wi-fi (19%)

    Wi-fi (19%)

  4. E-mail (6%)

    E-mail (6%)

Live Outage Map Near Cardiff, Wales

The most recent Origin Broadband outage reports came from the following cities: Barry.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarry Internet
United KingdomCardiff Wi-fi
United KingdomCardiff E-mail
United KingdomPontypridd Phone
United KingdomCardiff Wi-fi
United KingdomPenarth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • emmameaden1 Molly & George (@emmameaden1) reported

    @OriginBroadband I've phoned (30 minute wait to speak to someone), been promised calls back and am now online to someone who is seemingly unable to help. It's your product failing and I'm spending all my time trying to sort it. I'll message you but you take it from there.

  • guillezc Guillermo Zafra (@guillezc) reported

    @OriginBroadband months trying to fix an unstable connection with an awful customer service, yet when I finally give up cause I need a stable connection for work, they still charge early termination fee

  • AWriteCharley Charley Christopher (@AWriteCharley) reported

    @OriginBroadband broadband is down in Harrogate?

  • firsthoughtbest firstthoughtbestthought (@firsthoughtbest) reported

    @OriginBroadband could someone help me with an email I recieved today, telling me to pay £125.94 w/in 7 days because my account is closing early. I did not request account closure, my DD is still active. I'm a disabled person with limited resources & I cannot & will not pay.

  • GamingPrince91 The Gaming Prince91 (@GamingPrince91) reported

    @OriginBroadband why does tour signal keep dropping

  • Adamjpritchard Adam Pritchard 🇪🇺🇮🇪🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Adamjpritchard) reported

    @OriginBroadband Hi - am having trouble with v low download speeds and poor streaming. Had an online chat with your guys. Need to chat again but can't open the chat function on your website. Please help.

  • ccl_ayrshire C.C.L. 🇩🇪🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ccl_ayrshire) reported

    @OriginBroadband do you have technical issues with your website or did you simply decide to switch off Login and chat so that you can enjoy a quiet day? Where is the phone and email support option?

  • middlecrov Hester Rose (@middlecrov) reported

    Origin Broadband are just terrible. They make a hash of every single thing and then take weeks to respond to complaints. Stick to BT, guys. @OriginBroadband

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @emmameaden1 @OriginBroadband yes sadly their customer service speed matches their broadband speeds. Since the mass redundancies there isnt many tech support staff and front line social media staff are pretty useless

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @OriginBroadban1 @OriginBroadband "Provisioning Team", what a laugh, it was 3 people when I worked there over 2 years ago & they sacked half the workforce to cut costs since then, so I'm unsure what they mean by "Team" + the delay is deliberate to prevent you from cancelling when you find out how **** they are!