Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 11/27/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (6%)

    E-mail (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @SilviaGuddei @OriginBroadband Best thing would be to say you don't want it reconnecting, then jump to a new provider. They are currently trying to provision a new line/service which you are not contractually bound by. Your contract is with the original service that was cancelled, or cut off due to non payment

  • Chutzpah84 Robert W (@Chutzpah84) reported

    Was considering @OriginBroadband as part of my 'ditch @talktalk' but their sales rep refused to answer a simple question about which wholesale provider they use. @zeninternet maybe then? At least I'll know they use BTW at my exchange and the customer service should be solid

  • pete_rax2 Pete Racknell (@pete_rax2) reported

    @OriginBroadband any chance you can help me do something with the strict NAT type I am unable to realease myself from please?

  • India_Mckenzie India McKenzie (@India_Mckenzie) reported

    @OriginBroadband My internet connection keeps dropping out. I called someone about this a few weeks ago, and it seemed to be fixed. Now it is telling me there is a problem with the ‘DNS Server’? It is unable to connect?

  • m_imnk Maria (@m_imnk) reported

    Be very careful with @OriginBroadband . I switched to another company, as Origin couldn’t provide me with the service I needed when I moved, and now they are denying me access to my account so that I’m not able to send the final bill to the company I switched to. They’re a trap.

  • SilviaGuddei MissSunshineSmile (@SilviaGuddei) reported

    @OriginBroadband cut off my broadband by mistake and is now leaving me without for 10-14 days until can be reinstalled...thank you from a self-employed working from home in lockdown person. Customer service shall respond to my complaint in 5 working days...thanks...! :(

  • __getinthebin Will Jones (@__getinthebin) reported

    @OriginBroadband @ConorSut1 @thinkbroadband You’re not the only one my man, we have the same problems. I don’t know what on earth their NOC team is playing at, but their infrastructure is about as funny as Jim Davidson’s attempts at comedy

  • arnoldiesel Ant ⬆️ (@arnoldiesel) reported

    @Matthewhewitt84 @OriginBroadband Old tweet or not. They are the worst company I’ve ever dealt with

  • cumberlandbrown Cumberland Brown (@cumberlandbrown) reported

    @OriginBroadband After 30 mins waiting for a reply on support chat.... can you help pls? Yet again, my "static" IP has been changed, locking me out of vital systems.

  • e8Callum e8Callum (@e8Callum) reported

    @OriginBroadband is horrible, avoid at all costs. They decided to try and take broadband out for me without my consent, I took TV and they added broadband... Now they're trying to charge me £300? Cowboys. OFCOM will be notified.