Origin Broadband Outage Report in Cardiff, Wales
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (17%)
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E-mail (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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OriginBroadbandComplaints
(@OriginBroadban1) reported
@emmameaden1 @OriginBroadband yes sadly their customer service speed matches their broadband speeds. Since the mass redundancies there isnt many tech support staff and front line social media staff are pretty useless
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Molly & George
(@emmameaden1) reported
@OriginBroadband I've phoned (30 minute wait to speak to someone), been promised calls back and am now online to someone who is seemingly unable to help. It's your product failing and I'm spending all my time trying to sort it. I'll message you but you take it from there.
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Adam Pritchard 🇪🇺🇮🇪🏴
(@Adamjpritchard) reported
@OriginBroadband Hi - am having trouble with v low download speeds and poor streaming. Had an online chat with your guys. Need to chat again but can't open the chat function on your website. Please help.
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@OriginBroadban1 @OriginBroadband "Provisioning Team", what a laugh, it was 3 people when I worked there over 2 years ago & they sacked half the workforce to cut costs since then, so I'm unsure what they mean by "Team" + the delay is deliberate to prevent you from cancelling when you find out how **** they are!
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Hester Rose
(@middlecrov) reported
Origin Broadband are just terrible. They make a hash of every single thing and then take weeks to respond to complaints. Stick to BT, guys. @OriginBroadband
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mc california
(@mccali99) reported
@OriginBroadband look no future if you want a service that doesn’t work and customer service who don’t give a ****
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Molly & George
(@emmameaden1) reported
from
Camden Town, England
@OriginBroadband Isn't this how you operate? Shockingly slow internet and even worse customer service? Modus Operandi from my experience. Avoid if possible!
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@charlaayoo @OriginBroadband Do some searching about "Double NAT" and don't let them charge you for a fixed IP to remedy the issue. The reason you have a problem is because of the way they manage their network. You shouldn't have to pay extra to fix that.
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C.C.L. 🇩🇪🇪🇺🏴
(@ccl_ayrshire) reported
@OriginBroadband I try to log-in - portal page is loaded and then I'm locked out! Without Log-In no chat - no support! Tried on two different computer, both the same outcome. If it is not a technical issue, then its ?????
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Molly & George
(@emmameaden1) reported
@OriginBroadban1 @OriginBroadband Tediously slow broadband and useless customer service to sort it.