Origin Broadband Outage Report in Cardiff, Wales
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (58%)
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Wi-fi (21%)
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Total Blackout (16%)
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E-mail (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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OriginBroadbandComplaints
(@OriginBroadban1) reported
@emmameaden1 @OriginBroadband yes sadly their customer service speed matches their broadband speeds. Since the mass redundancies there isnt many tech support staff and front line social media staff are pretty useless
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itsme
(@itsme05864534) reported
@Dickinson1994 @OriginBroadband I was also upsold a static ip something that if its to fix their broken internet they HAVE to fix it free of charge
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Cat Whelan
(@omfgitscatlol) reported
@OriginBroadband had issues with our broadband (openreach cable) for a year now and every time we call we’re on hold for 2 hours. Trying to call now and you can’t even select ANY option on your switchboard!! How do I even get in touch to finally get this resolved
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Molly & George
(@emmameaden1) reported
@OriginBroadban1 @OriginBroadband Tediously slow broadband and useless customer service to sort it.
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Molly & George
(@emmameaden1) reported
@OriginBroadband I've phoned (30 minute wait to speak to someone), been promised calls back and am now online to someone who is seemingly unable to help. It's your product failing and I'm spending all my time trying to sort it. I'll message you but you take it from there.
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Andy Darvill
(@AndyPDarvill) reported
@OriginBroadband it appears your TV package is a gimmick!! I have more channels on my smart TV and for free!! Plus my streaming service keeps freezing as you guaranteed 67mbps is only getting an average of 19 mbps!! Poor service and I’m not paying for it!! 🤬🤬🤬
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Molly & George
(@emmameaden1) reported
from
Camden Town, England
@OriginBroadband Isn't this how you operate? Shockingly slow internet and even worse customer service? Modus Operandi from my experience. Avoid if possible!
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liza broome
(@Nomadwinacka96) reported
@OriginBroadband yet again you have restricted my service because I have missed the payment for January's service WERE IN DECEMBER YOU'VE BEEN PAID FOR DECEMBER NOW YOUR DEMANDING 2 MONTHS PAYMENTS EVEN THOUGH I ONLY OWE THE MONEY FOR JANUARY'S SERVICE
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Melany Dixon
(@melany_dixon) reported
@OriginBroadband No internet again, 5th time in 3 days. Wi-Fi that drops in and out all the time is not what I was promised or what I pay for (your top fibre package!) I am sure I have enough evidence now to prove the service is not being provided as promised, I want out of my contract with you
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Hester Rose
(@middlecrov) reported
Origin Broadband are just terrible. They make a hash of every single thing and then take weeks to respond to complaints. Stick to BT, guys. @OriginBroadband