Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 11/27/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (6%)

    E-mail (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • editfmah Adrian Herridge (@editfmah) reported

    @CraftyOldGit @OriginBroadband Very. You are definitely looking at a line/sync issue there for sure. If you've had electrical storms recently, potentially quick and easy to just swap out the VSDL filter (if you have a draw full of the old things), see if that allows the noise on the line and the Att. to drop

  • rachelgmarks Sir Rachel Marks (@rachelgmarks) reported

    @MsEmmaChaplin @Plusnet I'm with @OriginBroadband - very few issues and good service when setting up (real humans!). Strong signal on all floors (including attic room) and in courtyard garden. No need for separate phone line which appealed to me.

  • _AOTML_ Anonymous Hieronymus (@_AOTML_) reported

    Hey @OriginBroadband is your service down or anything I came home today to find that my internet is completely gone and restarting the router does nothing the dsl light on the box is off Cheers

  • Ragg_Mann John smith (@Ragg_Mann) reported

    @OriginBroadband this is the worst broadband company in the uk they are robbers

  • Ragg_Mann John smith (@Ragg_Mann) reported

    @OriginBroadband my broadband went down from 60geg to 35meg and i was still getting charged for 60meg robbers

  • HaleyBe35252380 Haley Bennett (@HaleyBe35252380) reported

    @OriginBroadband Why can't I log into my account or get hold of customer support? I have been trying for weeks! Poor effort. I am Moving home and need to disconnect. Guess I will just cancel the direct debit instead!!!

  • editfmah Adrian Herridge (@editfmah) reported

    @CraftyOldGit @OriginBroadband I have always swapped out my normal faceplate & filter with an NTE5 faceplate and I generally get a far cleaner line. Here I went from 49 -> 58 MBs. I never normally get that good a result, but something about my setup/line must have benefited.

  • lizc177 aircraft jambo (@lizc177) reported

    @rbs @OriginBroadband trying to pay my bill getting different messages from you both please help

  • Ragg_Mann John smith (@Ragg_Mann) reported

    @OriginBroadband origin broadband are robbers please do not go with themyour service gets worse the longer your with them and they charge you more

  • CraftyOldGit Mike Wilson 🐟 (@CraftyOldGit) reported

    @editfmah @OriginBroadband Well the problem I was having turns out not to be with Origin. On my iPhone, the SpeedSmart app reports < 5Mbps, the same app on my iPad reports > 35Mbps. Problem lies with phone by the look of it. Mystifying. Will investigate that face plate idea, thanks.