Origin Broadband Outage Report in Cardiff, Wales
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Total Blackout (50%)
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Internet (25%)
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Wi-fi (25%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Melany Dixon
(@melany_dixon) reported
@OriginBroadband No internet again, 5th time in 3 days. Wi-Fi that drops in and out all the time is not what I was promised or what I pay for (your top fibre package!) I am sure I have enough evidence now to prove the service is not being provided as promised, I want out of my contract with you
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Steven McGillicuddy
(@steviemac1985) reported
@OriginBroadband any idea when your service will work properly with sky Q box? Don’t come back saying it’s a sky issue as it’s not, it works perfectly fine with all@other internet providers
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Sim0n Allen 🌍🇮🇪🇬🇧🇪🇺
(@SIM0NALLEN) reported
@OriginBroadband any advice I can give to my elderly parents who have been left without internet access for the past week by yourselves despite having been told it would be resolved in 24hrs? Also promised a new router which has never arrived.
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Molly & George
(@emmameaden1) reported
@OriginBroadban1 @OriginBroadband Tediously slow broadband and useless customer service to sort it.
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OriginBroadbandComplaints
(@OriginBroadban1) reported
@emmameaden1 @OriginBroadband yes sadly their customer service speed matches their broadband speeds. Since the mass redundancies there isnt many tech support staff and front line social media staff are pretty useless
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Hester Rose
(@middlecrov) reported
Origin Broadband are just terrible. They make a hash of every single thing and then take weeks to respond to complaints. Stick to BT, guys. @OriginBroadband
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Molly & George
(@emmameaden1) reported
from
Camden Town, England
@OriginBroadband Isn't this how you operate? Shockingly slow internet and even worse customer service? Modus Operandi from my experience. Avoid if possible!
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@steviemac1985 @OriginBroadband do a bit of research regarding "Double NAT", the bane of many an @ORIGINBROADBAND customers life. Don't let them charge you for a static IP either, the service should work out of the box, you shouldn't have to buy something extra for it to work properly.
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nickytipping
(@nickytip792) reported
@OriginBroadband hi can someone explain why I have to pay £40 for a new router when the circuit board had gone according to the engineer and was told to bin it also can you tell me how much it would cost me to cancel my contract and I'll also be writing to the ombudsman about it
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@martinleduck @OriginBroadband It's just another one of their many broken promises, 2nd only to "your refund cheque is in the post".