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Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

Why is my Origin Broadband service not working?

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Full Outage Map

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Origin Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  • 50% Internet (50%)
  • 33% Total Blackout (33%)
  • 17% Wi-fi (17%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Adajesu3
    Asa Di Ya (@Adajesu3) reported

    @OriginBroadband no internet almost 24hrs, got a customer care he tried something that didn't work and said they will get technical help to me 2 to 3 working days. Who does that? am working from home. Get this fixed immediately

  • MattieBoy92
    MattHeeley. (@MattieBoy92) reported

    So our @OriginBroadband went down last night.. Its not been nearly 10 hours and it's still not come back on. 😒😒

  • SEGhub
    SEG (@SEGhub) reported

    @OriginBroadband connection been down for hours, no one picking up your phones ? Can you update please

  • mccali99
    mc california (@mccali99) reported

    @OriginBroadband Still waiting for a reply  Cannot connect to Xbox or skyQ now so need deadlock letter and out Of this contract that isn’t fit for purpose Any news on this So now still not able to connect to SKYQ as has been an issue from day 1

  • OriginBroadban1
    OriginBroadbandComplaints (@OriginBroadban1) reported

    @simonjcope @OriginBroadband customer support open at 10am, they only have 2 tech support people so you may be waiting a while. There has a been an outage if you look on downdetector but @originbroadband and denying this currently

  • lynags6
    lynn agnew (@lynags6) reported

    @originbroadband having really bad experience problems with connection, both working from home and origin tech only open Monday - Friday - really .. paying for broadband that’***** and Miss and losing wages through it Thanks Origin

  • HockleyAdam
    Adam Hockley (@HockleyAdam) reported

    @d0peLinux @OriginBroadband Yeah allways blame customer *

  • smoookeys
    smokey O (@smoookeys) reported

    @OriginBroadband please help! Not in the current economic situation you charging customer fee for leaving, even when they cancelled before service starts

  • simonjcope
    Simon Cope 💙 (@simonjcope) reported

    @OriginBroadban1 @OriginBroadband Got a reply shortly after 10am. Problem resolved a couple of minutes after that. Yes, their tech support acknowledged the outage. Sorry if that doesn't fit with your narrative.

  • OriginBroadban1
    OriginBroadbandComplaints (@OriginBroadban1) reported

    @DavidInSouthend @OriginBroadband very odd advice as the few people who are on social media are also the customer service team. All part of the act to make Origin seem bigger than they are