Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 03/10/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (40%)

    Total Blackout (40%)

  3. Wi-fi (20%)

    Wi-fi (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Iamsofiak_ Sofia K 🇯🇲🇵🇰 (@Iamsofiak_) reported

    NEVER EVER EVER GO WITH @OriginBroadband THEY ARE SHITTTTT

  • MattieBoy92 MattHeeley. (@MattieBoy92) reported

    So our @OriginBroadband went down last night.. Its not been nearly 10 hours and it's still not come back on. 😒😒

  • LisaIQ4B Lisa Sanderson (@LisaIQ4B) reported

    @OriginBroadband any idea when service will be resumed?? Annoying not having any Internet!!

  • itsme05864534 itsme (@itsme05864534) reported

    @OriginBroadband hey my internet stopped working last night i turned the router off and on and internet came but but I wake up this morning to find the router all together doesnt work why would this be?

  • __getinthebin Will Jones (@__getinthebin) reported

    .@OriginBroadband you’ve failed on us twice tonight. Also, one of your people called me the other day after I replied to your email suggesting prices were increasing. When I asked for a call back (as I was in a meeting at the time) I was told yes. It was never forthcoming.

  • SEGhub SEG (@SEGhub) reported

    @OriginBroadband connection been down for hours, no one picking up your phones ? Can you update please

  • simonjcope Simon Cope 💙 (@simonjcope) reported

    What hours are @OriginBroadband tech support working today please? Started online chat but only bot response so far. Home broadband has been down all morning .

  • jls1080 Jess Smith (@jls1080) reported

    @OriginBroadband hi I have tried the chat facility on your website regarding broadband down issue, waited for 10 mins no reply,can anyone please tell me if there is a problem in my area yo16 postcode.. thanks

  • ImpactGroupDT David Trott 📣 Impact Digital Marketing (@ImpactGroupDT) reported

    A few years ago, we had an account with @OriginBroadband - I've no idea what it's like now, but back then our connection was appalling. Barely any speed, connection dropping frequently, little to no customer service. It might be ace now, I've no idea. 1/7

  • willCodeForAle Mark Taylor (@willCodeForAle) reported

    I've just spent half an hour on hold with @OriginBroadband and given up, also 20 mins on webchat with no answer. I'm cancelling as I've not had any broadband for a week, and now I have another reason. How do I cancel if I can't speak to anyone... it's a conundrum.