Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 12/04/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (6%)

    E-mail (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyPDarvill Andy Darvill (@AndyPDarvill) reported

    @OriginBroadband it appears your TV package is a gimmick!! I have more channels on my smart TV and for free!! Plus my streaming service keeps freezing as you guaranteed 67mbps is only getting an average of 19 mbps!! Poor service and I’m not paying for it!! 🤬🤬🤬

  • itsme05864534 itsme (@itsme05864534) reported

    @Dickinson1994 @OriginBroadband I was also upsold a static ip something that if its to fix their broken internet they HAVE to fix it free of charge

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @emmameaden1 @OriginBroadband yes sadly their customer service speed matches their broadband speeds. Since the mass redundancies there isnt many tech support staff and front line social media staff are pretty useless

  • nuffnuff21 nuff nuff (@nuffnuff21) reported

    @OriginBroadband hi.ya my service has been done again all day. It's pops on for a second and then goes off again. Please help Craig brace 5a Southfields roawrst Kingstown TN15 6JX

  • middlecrov Hester Rose (@middlecrov) reported

    Origin Broadband are just terrible. They make a hash of every single thing and then take weeks to respond to complaints. Stick to BT, guys. @OriginBroadband

  • emmameaden1 Molly & George (@emmameaden1) reported from Camden Town, England

    @OriginBroadband Isn't this how you operate? Shockingly slow internet and even worse customer service? Modus Operandi from my experience. Avoid if possible!

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @OriginBroadban1 @OriginBroadband "Provisioning Team", what a laugh, it was 3 people when I worked there over 2 years ago & they sacked half the workforce to cut costs since then, so I'm unsure what they mean by "Team" + the delay is deliberate to prevent you from cancelling when you find out how **** they are!

  • knightnet Julian Knight (@knightnet) reported

    @OriginBroadband Internet is down in Sheffield S10

  • steviemac1985 Steven McGillicuddy (@steviemac1985) reported

    @OriginBroadban1 @OriginBroadband Didn’t know that but they have only had it 3 weeks so I doubt another provider wud buy them out with 17months left. Weren’t told of the issue when ordered which I find terrible service

  • mr_selby Christopher Selby (@mr_selby) reported

    @OriginBroadband I wish there was some way I could express how utterly terrible it is trying to use your website to make contact with you for customer support. If you click on the "chat with us" it does nothing. I'm getting Throttled into oblivion daily and it's beyond a joke.