1. Home
  2. Companies
  3. Origin Broadband
  4. Cardiff
Origin Broadband

Origin Broadband outages and service status in Cardiff, Wales

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Origin Broadband generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.

Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Origin Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • mccali99
    mc california (@mccali99) reported

    @OriginBroadband This offer has now been withdrawn along with any previous offers made.   What happens next?   We have closed your complaint and you will be issued with an ADR letter electronically by email in the next 14 days, which will confirm this and can be used as evidence

  • ChilliDoor
    David Jennings (@ChilliDoor) reported

    @OriginBroadband Your direct debit system is faulty, your live chat is broken, no one answers calls and you've removed the option to pay outstanding invoices via your website. How am I meant to fix an issue when I can't get through to anyone?

  • KenCrompton62
    Ken Crompton (@KenCrompton62) reported

    @OriginBroadband why are you tweeting me threatening penalty charges for exiting my contract early? You also emailed me saying I could leave without penalty because you breached your contract with me! It took over 6 months for you to admit you were wrong & have appalling service!

  • Philoso74715645
    Philosophically Stoic 💙😷🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹 (@Philoso74715645) reported

    @OriginBroadband broadband gone down in Aberdeen - are you aware of problems?

  • editfmah
    Adrian Herridge (@editfmah) reported

    @CraftyOldGit @OriginBroadband You can then see if you are getting 1000's of unrecoverable errors causing it to be slow. Or if you are on a really really old ADSL connection (like I was at Longleat), then I kept getting locked into a very low BRAS profile and it would stay at 1-2 MBs for weeks and slowly climb

  • papafuzzz
    Liam (@papafuzzz) reported

    @OriginBroadband I have not been your customer for over a year, yet in the last week you have emailed me multiple times about picking my new deal. Your emails have no unsubscribe option, remove me from your database.

  • davidjbodman
    David Bodman (@davidjbodman) reported

    @OriginBroadband It still didn't make the price increase legitimate, and you haven't actually refuted that! Neither have you refuted that existing customers are now paying for cheaper deals for new customers. These practises should attract the attention of @ofcom and @BBCWatchdog. Very poor.

  • blandlord_1
    Blandlord (@blandlord_1) reported

    @OriginBroadband Are you guys still in business? 2 hours on hold chat feature not working

  • GamingPrince91
    The Gaming Prince91 (@GamingPrince91) reported

    @Rob46156436 @OriginBroadband I had zero issues till last night the prices are good but they need to up there signal some moreespecslly with thr router as i had to use the old BT router as a booster

  • HaleyBe35252380
    Haley Bennett (@HaleyBe35252380) reported

    @OriginBroadband Why can't I log into my account or get hold of customer support? I have been trying for weeks! Poor effort. I am Moving home and need to disconnect. Guess I will just cancel the direct debit instead!!!