Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 11/22/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • __getinthebin Will Jones (@__getinthebin) reported

    @OriginBroadband @lisabinns1 They do. It’s 0330 024 17 77. Good luck getting any useful information or help tho

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @danielnelson89 @OriginBroadband they haven't won an award since 2017, although many would argue they should have won "Worst UK Broadband Provider" for the last few years.

  • davidjbodman David Bodman (@davidjbodman) reported

    @OriginBroadband you've disabled email correspondence from your customers, and no one has responded on the webchat in over 2 hours. How would you rate your service? 🙃

  • India_Mckenzie India McKenzie (@India_Mckenzie) reported

    @OriginBroadband My internet connection keeps dropping out. I called someone about this a few weeks ago, and it seemed to be fixed. Now it is telling me there is a problem with the ‘DNS Server’? It is unable to connect?

  • __getinthebin Will Jones (@__getinthebin) reported

    @OriginBroadband @shortie20uk Good luck getting any sense out of their customer service team. It ain’t good in my experience

  • Chutzpah84 Robert W (@Chutzpah84) reported

    Was considering @OriginBroadband as part of my 'ditch @talktalk' but their sales rep refused to answer a simple question about which wholesale provider they use. @zeninternet maybe then? At least I'll know they use BTW at my exchange and the customer service should be solid

  • marilynbothello Marilyn Bothello (@marilynbothello) reported

    @OriginBroadband the internet has been the worse. Since three weeks now, it does not work at all post code NW1 5AX. I don’t understand why am I paying for no access to the internet. Fix it. Acc no- C0191436

  • e8Callum e8Callum (@e8Callum) reported

    @OriginBroadband is horrible, avoid at all costs. They decided to try and take broadband out for me without my consent, I took TV and they added broadband... Now they're trying to charge me £300? Cowboys. OFCOM will be notified.

  • BonkersMad Sir Chelle (BM) 🇵🇸🏳️‍🌈 #BollockstoBoris# (@BonkersMad) reported

    @OriginBroadband if we cancel early and pay the cancellation fee are you going to continue stealing money from us as you appear to have done to others?

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @BonkersMad @OriginBroadband dont believe David, @originbroadband have a habit of re-enabling customers direct debits and taking payments months later and blaming it on a system issue