Origin Broadband

Origin Broadband Outage Report in Cardiff, Wales

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cardiff, Wales 12/22/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Wi-fi (19%)

    Wi-fi (19%)

  4. E-mail (6%)

    E-mail (6%)

Live Outage Map Near Cardiff, Wales

The most recent Origin Broadband outage reports came from the following cities: Barry.

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City Problem Type Report Time
United KingdomBarry Internet
United KingdomCardiff Wi-fi
United KingdomCardiff E-mail
United KingdomPontypridd Phone
United KingdomCardiff Wi-fi
United KingdomPenarth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • lynags6 lynn agnew (@lynags6) reported

    @originbroadband having really bad experience problems with connection, both working from home and origin tech only open Monday - Friday - really .. paying for broadband that’***** and Miss and losing wages through it Thanks Origin

  • arnoldiesel Ant ⬆️ (@arnoldiesel) reported

    @OriginBroadband Hey guys if u know what’s good for you, never touch origin broadband as long as you live. Incompetence, bad service, weak WiFi boxes and breakdowns! Do not use!

  • ImpactGroupDT David Trott 📣 Impact Digital Marketing (@ImpactGroupDT) reported

    A few years ago, we had an account with @OriginBroadband - I've no idea what it's like now, but back then our connection was appalling. Barely any speed, connection dropping frequently, little to no customer service. It might be ace now, I've no idea. 1/7

  • itsme05864534 itsme (@itsme05864534) reported

    @OriginBroadband no internet now for 11 and a half hours you having some issues in the me16 areas? Dont tell me you need personal information to tell me if there's an issue I know you don't

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @simonjcope @OriginBroadband customer support open at 10am, they only have 2 tech support people so you may be waiting a while. There has a been an outage if you look on downdetector but @originbroadband and denying this currently

  • itsme05864534 itsme (@itsme05864534) reported

    @OriginBroadband hey my internet stopped working last night i turned the router off and on and internet came but but I wake up this morning to find the router all together doesnt work why would this be?

  • liz_c177 Liz Chalmers (@liz_c177) reported

    @OriginBroadband time to find a new internet supplier all day speaking to someone to try and fix it and nothing sent to another department again @OriginBroadban1

  • BenPetrakis Nigel Thornberry (@BenPetrakis) reported

    @OriginBroadband is among the worst broadband providers in the UK, anyone who chooses their service over others such as Vodafone, BT or even TalkTalk is simply making a mistake. Horrible customer support, speeds much lower than advertised, lack of range of contract lengths...

  • sarahspoon Sarah (@sarahspoon) reported

    @OpenreachHelp Yes I know, been back & forth with @OriginBroadband for weeks. They say it’s your issue. The problem is with the Internet coming into the house, NOT our router. I just want to know why you’re sending engineers without warning and destroying our street’s ability to work?

  • simonjcope Simon Cope 💙 (@simonjcope) reported

    @OriginBroadban1 @OriginBroadband Got a reply shortly after 10am. Problem resolved a couple of minutes after that. Yes, their tech support acknowledged the outage. Sorry if that doesn't fit with your narrative.