Origin Broadband outages and service status in Cambridge, England

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mc california (@mccali99) reported 6 minutes ago

  @OriginBroadband in the event that you wish to escalate your complaint. After this letter is sent, no further action will be taken on our part. Please feel free to contact us if you have any further queries regarding your Origin account by calling our teams on 0330 024 17 77.

• 
  mc california (@mccali99) reported 8 minutes ago

  @OriginBroadband This offer has now been withdrawn along with any previous offers made.   What happens next?   We have closed your complaint and you will be issued with an ADR letter electronically by email in the next 14 days, which will confirm this and can be used as evidence

• 
  Derek Weeks (@DerekWe51929279) reported 11 minutes ago

  @OriginBroadband I will continue to exercise my right to comment on the abysmal way you treat customers who have issues with your company.

• 
  jambo sea-king (@liz_c177) reported 11 minutes ago

  Looks like it’s bye bye to @OriginBroadband in a couple of months guy j spoke didn’t even try to keep me as a customer after 3 years

• 
  David Bodman (@davidjbodman) reported 15 minutes ago

  @OriginBroadband It still didn't make the price increase legitimate, and you haven't actually refuted that! Neither have you refuted that existing customers are now paying for cheaper deals for new customers. These practises should attract the attention of @ofcom and @BBCWatchdog. Very poor.

• 
  Karl G (@itskarlg) reported 17 minutes ago

  Wow. Glad I left @OriginBroadband, my friend has just told me they incorrectly disconnected him saying he had moved to a new provider (didnt) said they'd put it back on in 2weeks, now telling him no exchange lines free and removed him as a customer. No apology, no compensation 😲

• 
  D Graham (@digitalgimp) reported 21 minutes ago

  @OriginBroadband -msg'd you re a txt about payment but no response. Can you advise - i've always paid by DD and nothing changed my end - plenty £££'s in the bank! Any support appreciated. Can you fix the security alert when clicking 'My Account' link on email or your website!

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 22 minutes ago

  @danjelley @OriginBroadband More contractual word trickery from @OriginBroadband, the cooling off period is 14 days from sign up or until your service is installed, but they hardly ever install until after the 14 days have expired, that way you don't realise you've been screwed until after you are screwed.

• 
  Nick Smith (@newswrthyvision) reported 23 minutes ago from Wandsworth, England

  .@OriginBroadband - Your internet is down in SW15 and your customer service line is closed. Not like I don't need the internet for work or anything.

• 
  CALL EM OUT (@HeslopPj) reported 24 minutes ago

  @OriginBroadband These guys are the worst I've dealt with for Internet had several problems over the years, but recently 11 days without Internet, while they simply just lie or blame bt.... they're in breach of our contract as I don't have any Internet and we're disabled need it