Origin Broadband outages and service status in Burton upon Trent, England

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Burton upon Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

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  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 5 minutes ago

  @danjelley @OriginBroadband More contractual word trickery from @OriginBroadband, the cooling off period is 14 days from sign up or until your service is installed, but they hardly ever install until after the 14 days have expired, that way you don't realise you've been screwed until after you are screwed.

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  David Jennings (@ChilliDoor) reported 6 minutes ago

  @OriginBroadband Your direct debit system is faulty, your live chat is broken, no one answers calls and you've removed the option to pay outstanding invoices via your website. How am I meant to fix an issue when I can't get through to anyone?

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  John smith (@Ragg_Mann) reported 10 minutes ago

  @OriginBroadband my broadband went down from 60geg to 35meg and i was still getting charged for 60meg robbers

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  Mike Wilson 🐟 (@CraftyOldGit) reported 11 minutes ago

  @editfmah @OriginBroadband Well the problem I was having turns out not to be with Origin. On my iPhone, the SpeedSmart app reports < 5Mbps, the same app on my iPad reports > 35Mbps. Problem lies with phone by the look of it. Mystifying. Will investigate that face plate idea, thanks.

• 
  katnipps (@katnipps_) reported 11 minutes ago

  Just spoke to my provider @OriginBroadband - conversation went like this. “My connection is **** and unstable”. Origin, “so… would you be willing to pay us more?” wtf kinda service is this where they have THE AUDACITY to ask you invest *more* into a product that sucks ***?

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  David Bodman (@davidjbodman) reported 11 minutes ago

  @OriginBroadband It still didn't make the price increase legitimate, and you haven't actually refuted that! Neither have you refuted that existing customers are now paying for cheaper deals for new customers. These practises should attract the attention of @ofcom and @BBCWatchdog. Very poor.

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  PAVEMENT (@mikeyfevs) reported 12 minutes ago

  @OriginBroadband WOW. Award winning???? Honestly The worst customer service i have encountered from any company in my life. on top of being lied to over a engineer turning up to my property. TWO days taken off of work and still waiting for engineer to turn up.GOODBYE

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  Mike Wilson 🐟 (@CraftyOldGit) reported 15 minutes ago

  As you were @OriginBroadband — problem seems to be with the SpeedSmart app on my iPhone. Crappy Zoom call quality could be someone else’s problem, too.

• 
  mark (@mark64364468) reported 17 minutes ago

  @OriginBroadband @OriginBroadband My internet has been down since 6pm last night 19-10-2021. There is no way to contact you only in working hours of 9-6:30pm. HELP

• 
  Wayne Noir (@Waynenoir) reported 23 minutes ago

  Anyone else having connection issues with @OriginBroadband #originbroadband ?