Origin Broadband outages and service status in Burton upon Trent, England

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Burton upon Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 13 seconds ago

  @DrPennyC @OriginBroadband You can stop your contract at any time, but they will charge you an early termination fee (as would 99% of other providers), unfortunately you are legally obliged to pay for the service for whatever time still remains on your contract.

• 
  CALL EM OUT (@HeslopPj) reported 1 minute ago

  @OriginBroadband These guys are the worst I've dealt with for Internet had several problems over the years, but recently 11 days without Internet, while they simply just lie or blame bt.... they're in breach of our contract as I don't have any Internet and we're disabled need it

• 
  Rob Clark (@Rob_Clark) reported 6 minutes ago

  @Schmell_DeCoffe @OriginBroadband That was the email I never got.

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 7 minutes ago

  @RealKiro @_fadgie_ @OriginBroadband Expecting people to pay extra to make the service work properly ... Absolute charlatans ...

• 
  Adrian Herridge (@editfmah) reported 11 minutes ago

  @CraftyOldGit @OriginBroadband You can then see if you are getting 1000's of unrecoverable errors causing it to be slow. Or if you are on a really really old ADSL connection (like I was at Longleat), then I kept getting locked into a very low BRAS profile and it would stay at 1-2 MBs for weeks and slowly climb

• 
  David Bodman (@davidjbodman) reported 11 minutes ago

  @OriginBroadband It still didn't make the price increase legitimate, and you haven't actually refuted that! Neither have you refuted that existing customers are now paying for cheaper deals for new customers. These practises should attract the attention of @ofcom and @BBCWatchdog. Very poor.

• 
  Ann McGonigle (@Auldhame43) reported 11 minutes ago

  @OriginBroadband one of the worst customer services I have had, spoken to 3 different people over the past month and every time I get a different response and think the issue is resolved but no, it just gets worse!!!

• 
  Rachael Hall (@Rachael0199) reported 12 minutes ago

  @YourSSE can anyone help please? I have no Internet. There is no one to contact. I know SSE were takennover by Talk Talk, but Origin are the ones who supply the broadband. No one seems to be answering any of my messages @TalkTalk @OriginBroadband

• 
  Leighton Pickering / Lewis (@LeightonLewis4) reported 13 minutes ago

  My Origin Broadband Connection Keep's Going Off, For Long Periods, It's Been Getting Worse Since October 2022, Despite Complaining On Here, Connection Lost From Outside. Please Fix ASAP @OriginBroadband

• 
  Dr Penny Carey (@DrPennyC) reported 14 minutes ago

  @OriginBroadband can you advise how I stop my contract as I'm moving house? I can't find anything on the website or customer portal. Only stuff about moving it to my new address.