Origin Broadband outages and service status in Burton upon Trent, England

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Burton upon Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JerryonTwidder (@JerryonTwidder) reported 4 minutes ago

  This is how good @OriginBroadband are at customer service: several times (including over the phone) I have asked them to stop sending me bills for £0.00. This company not only has a useless IT system that sends out such stupid emails but poorly trained staff who take no notice.

• 
  Shay (@organised) reported 4 minutes ago from Coventry, England

  Stayed with @OriginBroadband in the new house because they’re great for service and you can take your own modem — would have killed for @virginmedia but alas that area is too rural 😭

• 
  mark (@mark64364468) reported 9 minutes ago

  @OriginBroadband @OriginBroadband My internet has been down since 6pm last night 19-10-2021. There is no way to contact you only in working hours of 9-6:30pm. HELP

• 
  Richard Hofman (@RichardHofman33) reported 12 minutes ago

  @OriginBroadband Hello guys, what is wrong with you the few months or like that? I've been your customer for many years but now I could notice there is no customer support, no live chat and there is nobody taking care of the low speed I've been experiencing for some longer time.

• 
  John ellis (@Johnell63593211) reported 13 minutes ago

  @OriginBroadband ......you must be so proud! Even after providing THREE months notice of termination and you still want to bill me for a FOURTH month! A service I haven't used due to moving house. Really poor customer service from a company with a poor attitude! 😡😠🤬

• 
  shane swift (@shanehufc) reported 14 minutes ago

  @OriginBroadband @N0bster Avoid been with these for the past 18 months they are dreadful can only get Wi-Fi in the room where the router is and it's slow impossible to get hold of I'll be cancelling it when my contract is up

• 
  Leighton Pickering / Lewis (@LeightonLewis4) reported 15 minutes ago

  They sent me a new Router, Yesterday, Guess what ? Still no Signal coming in, As ive always told them They even sent me a letter, Stating, If they get Openreach out, They may charge me, What A Cheek, When I'm entitled to Compensation for loss of service. @OriginBroadband

• 
  JerryonTwidder (@JerryonTwidder) reported 16 minutes ago

  So when you "move house" as a @OriginBroadband customer they treat you as a new customer, give you a new customer reference, leave the old account intact and put you on a new contract. WTF can't they just tie the new supply address to the existing account and contract?

• 
  Alf Dimmock (@DimmockAlf) reported 17 minutes ago

  @OriginBroadband Internet down again tonight, not good

• 
  Gertrud (@GertrudGem) reported 20 minutes ago

  @OriginBroadband I noticed 2 direct debits on the same day on 2 occasions. Can somebody please help?