Origin Broadband outages and service status in Buckley, Wales

Problems in the last 24 hours in Buckley, Wales

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Buckley, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Lonewolf Clan (@LonewolfClan01) reported 3 minutes ago

  Just a heads up on a possible problem. Black fox and Odin may not be able to stream this weekend due to tech issues with their I.S.P. they maybe back tomorrow or by Monday, depends on when @OriginBroadband get them back online. As they do seem to love cutting ppl off @ random

• 
  Ann McGonigle (@Auldhame43) reported 3 minutes ago

  @OriginBroadband one of the worst customer services I have had, spoken to 3 different people over the past month and every time I get a different response and think the issue is resolved but no, it just gets worse!!!

• 
  Adrian Herridge (@editfmah) reported 4 minutes ago

  @CraftyOldGit @OriginBroadband I have always swapped out my normal faceplate & filter with an NTE5 faceplate and I generally get a far cleaner line. Here I went from 49 -> 58 MBs. I never normally get that good a result, but something about my setup/line must have benefited.

• 
  David Bodman (@davidjbodman) reported 6 minutes ago

  @OriginBroadband It still didn't make the price increase legitimate, and you haven't actually refuted that! Neither have you refuted that existing customers are now paying for cheaper deals for new customers. These practises should attract the attention of @ofcom and @BBCWatchdog. Very poor.

• 
  Newham Mum Miss T (@MissTIslam82) reported 8 minutes ago

  @OriginBroadband, @Ofcom 1/2 been paying for a service I never ever received the Internet I paid for, I'm disabled and my kids suffered with no internet, you have no helpline that ever works.

• 
  Richard Hofman (@RichardHofman33) reported 10 minutes ago

  @OriginBroadband Hello guys, what is wrong with you the few months or like that? I've been your customer for many years but now I could notice there is no customer support, no live chat and there is nobody taking care of the low speed I've been experiencing for some longer time.

• 
  JerryonTwidder (@JerryonTwidder) reported 12 minutes ago

  No wonder customer service at @OriginBroadband has gone down the pan if they’re now owned by @talktalk . When it comes to customer service they don’t get much worse than @TalkTalk

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 12 minutes ago

  @DrPennyC @OriginBroadband You can stop your contract at any time, but they will charge you an early termination fee (as would 99% of other providers), unfortunately you are legally obliged to pay for the service for whatever time still remains on your contract.

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 14 minutes ago

  @RealKiro @_fadgie_ @OriginBroadband Expecting people to pay extra to make the service work properly ... Absolute charlatans ...

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 18 minutes ago

  @Rob46156436 @OriginBroadband 70,000 customers, WOW in the last quarter of 2018 they were slapping themselves on the back, bragging about hitting the 250,000 customer mark. That's an awful lot of people to lose in just 3 years, and a good indicator of how terrible they were, people were happy to pay to leave.