Origin Broadband outages and service status in Brentwood, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leighton Pickering / Lewis (@LeightonLewis4) reported 19 seconds ago

  They sent me a new Router, Yesterday, Guess what ? Still no Signal coming in, As ive always told them They even sent me a letter, Stating, If they get Openreach out, They may charge me, What A Cheek, When I'm entitled to Compensation for loss of service. @OriginBroadband

• 
  JerryonTwidder (@JerryonTwidder) reported 42 seconds ago

  No wonder customer service at @OriginBroadband has gone down the pan if they’re now owned by @talktalk . When it comes to customer service they don’t get much worse than @TalkTalk

• 
  Shay (@organised) reported 2 minutes ago from Coventry, England

  Stayed with @OriginBroadband in the new house because they’re great for service and you can take your own modem — would have killed for @virginmedia but alas that area is too rural 😭

• 
  Ken Crompton (@KenCrompton62) reported 3 minutes ago

  @OriginBroadband why are you tweeting me threatening penalty charges for exiting my contract early? You also emailed me saying I could leave without penalty because you breached your contract with me! It took over 6 months for you to admit you were wrong & have appalling service!

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 9 minutes ago

  @Johnell63593211 @OriginBroadband Be sure you cancel any Direct Debit or Recurring Card Payment they have set up (they usually set up RCP without asking permission (very naughty)). This stops them stealing money from your account months after you have left when they have one of their frequent "computer glitches".

• 
  David Bodman (@davidjbodman) reported 12 minutes ago

  @OriginBroadband: Sorry we messed up, but we credited your account and now the next month is free. Also @originbroadband: You haven't paid last month's bill, so we're going to charge you £10 and limit your service in 7 days. How would you rate your service?

• 
  Kirsty Ellis (@Kirsty907) reported 13 minutes ago

  @OriginBroadband I have been trying to contact your customer service department all day phone lines not working and online chat has disappeared. I have had no internet since this morning. How can I actually get some help with this.

• 
  s (@queenofinsanit3) reported 13 minutes ago

  @OriginBroadband Why is my internet not working I’m getting a privicy notice saying blocking networks

• 
  mc california (@mccali99) reported 14 minutes ago

  @OriginBroadband As we couldn't come to a mutual agreement over how best to resolve your case, you now have the right to go to Ombudsman Services: Communications to take your complaint further if you wish. The Ombudsman’s role is to offer free, independent help to resolve your

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 14 minutes ago

  @chrislvkiz @OriginBroadband now that TalkTalk have absorbed @OriginBroadband, you should be able to request that your service be migrated OFF of OB's terrible hardware and insistence on using DOUBLE NAT (this is what is causing your issue), and onto a TALKTALK line where it should fix your problem.