Origin Broadband outages and service status in Brentwood, England

Problems in the last 24 hours in Brentwood, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Brentwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JerryonTwidder (@JerryonTwidder) reported 4 minutes ago

  This is how good @OriginBroadband are at customer service: several times (including over the phone) I have asked them to stop sending me bills for £0.00. This company not only has a useless IT system that sends out such stupid emails but poorly trained staff who take no notice.

• 
  Benji Bee Benson 🐝 (@BenjiTheRaccoon) reported 15 minutes ago

  @OriginBroadband why is your service constantly disconnecting today is there an issue at all ? I've had to turn off my router 3 times to reset it 🥴

• 
  Leighton Pickering / Lewis (@LeightonLewis4) reported 17 minutes ago

  They sent me a new Router, Yesterday, Guess what ? Still no Signal coming in, As ive always told them They even sent me a letter, Stating, If they get Openreach out, They may charge me, What A Cheek, When I'm entitled to Compensation for loss of service. @OriginBroadband

• 
  Kirsty Ellis (@Kirsty907) reported 20 minutes ago

  @OriginBroadband I have been trying to contact your customer service department all day phone lines not working and online chat has disappeared. I have had no internet since this morning. How can I actually get some help with this.

• 
  El Groggo (@Grogee2) reported 22 minutes ago

  @OriginBroadband is there a technical problem in the Midlands specifically Studley Warwickshire. My router looks normal but there’s no internet connection.

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 23 minutes ago

  @Rob46156436 @OriginBroadband 70,000 customers, WOW in the last quarter of 2018 they were slapping themselves on the back, bragging about hitting the 250,000 customer mark. That's an awful lot of people to lose in just 3 years, and a good indicator of how terrible they were, people were happy to pay to leave.

• 
  mc california (@mccali99) reported 26 minutes ago

  @OriginBroadband in the event that you wish to escalate your complaint. After this letter is sent, no further action will be taken on our part. Please feel free to contact us if you have any further queries regarding your Origin account by calling our teams on 0330 024 17 77.

• 
  Hannah Smith (@hs96hsmith) reported 27 minutes ago

  @OriginBroadband why is your live chat feature not working on the website?

• 
  JerryonTwidder (@JerryonTwidder) reported 27 minutes ago

  So when you "move house" as a @OriginBroadband customer they treat you as a new customer, give you a new customer reference, leave the old account intact and put you on a new contract. WTF can't they just tie the new supply address to the existing account and contract?

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 29 minutes ago

  @Rob46156436 @obryssau @OriginBroadband I doubt he will offer an explanation because he doesn't give a sailing ****, he's already lined up his next 2 Ltd. companies that he will use to milk hard earned money out of ordinary people before bankrupting/dissolving/placing in administration and discarding like a used tissue