Origin Broadband

Origin Broadband Outage Report in Basingstoke, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Basingstoke, Hampshire, England 01/15/2025 02:10

January 15: Problems at Origin Broadband

Origin Broadband is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (4%)

    Total Blackout (4%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • gary_rockcliffe Gary 🏆 Rockcliffe 💙 MOT 💛 (@gary_rockcliffe) reported

    @OriginBroadband I do not understand how you guys cannot deliver fibre like every other service provider. It is appalling. We were promised a better service than our previous property.

  • zaffhome Zaffar Iqbal (@zaffhome) reported

    @OriginBroadband internet is out. How can you justify closing down support at weekends?

  • RyanGeoghegan2 Ryan Geoghegan (@RyanGeoghegan2) reported

    @OriginBroadband you've been down twice in less than 2 hours sort it out.

  • tobybrxl Toby #FBPE (@tobybrxl) reported

    @davidjbodman @OriginBroadban1 @OriginBroadband I've sent a complaint asking them to explain how they're exempt from both their contractual obligations, and regulatory requirements. As their ombudsman definitely IS regulated by ofcom. Looking forward to their answer

  • gary_rockcliffe Gary 🏆 Rockcliffe 💙 MOT 💛 (@gary_rockcliffe) reported

    @OriginBroadband The internet keeps cutting off constantly, is there issues at your end please?

  • Robertw94718460 Robert.whittingham (@Robertw94718460) reported

    @OriginBroadband i hope anyone with a console does not sign up with this company. Unable to get my NAT from strict and have severe latency. Their customer service do not help with any issues raised.

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @TheOnlyEwan @OriginBroadband you may still get a reply today. Both the customer service agents (yes there are only 2) are still working

  • tobybrxl Toby #FBPE (@tobybrxl) reported

    @OriginBroadband Just received an email saying you'll be increasing my fixed term broadband prices by 3.9% + CPI. I'm assuming its OK to cancel my contract without penalty? Getting no response from the web chat

  • georgiesucks Georgie (@georgiesucks) reported

    @_fadgie_ @OriginBroadban1 @OriginBroadband Trying to charge me £1.50 a month because their internet won’t connect properly to my Nintendo switch?? How is that legal? It’s THEIR issue I shouldn’t have to pay for it

  • shanehufc shane swift (@shanehufc) reported

    Anyone want broadband never go with @OriginBroadband terrible service you get if you want it for one room in your home yes but never get signal in other rooms 😖😖😖