Origin Broadband

Origin Broadband Outage Report in Basingstoke, Hampshire, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Basingstoke, Hampshire, England 09/18/2024 17:45

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (10%)

    Total Blackout (10%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (5%)

    Phone (5%)

  5. E-mail (3%)

    E-mail (3%)

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • lythamgirl lythamgirl (@lythamgirl) reported

    @georgiaatkins10 @OriginBroadband Mr Bryssau I am extremly disappointed in the product of Origin,so with the lack of support from your C service team,I have been trying to cancel a product (TV) for which was not what I was told it was ... and no one gets back so i can cancel ..ombudsman next /Martin Lewis

  • middlecrov Hester Rose (@middlecrov) reported

    @nowtvhelp Nope I’m with @OriginBroadband, for my sins. Does your customer service team respond to your customers? Bc if so then baby I’m yours.

  • davidjbodman David Bodman (@davidjbodman) reported

    @middlecrov @OriginBroadband Hi, if you do want to leave because of the price hike, they have breached their "Terms of Service" for fixed-term customers (in "Price Changes" section). They are also contravening Ofcom General Condition 9.6. They must give you the option to leave without penalty. Good luck!

  • __getinthebin Will Jones (@__getinthebin) reported

    I’ve been on hold to @OriginBroadband for almost 20 minutes at the time of this tweet and my DSL connection has dropped 6 times in that time alone. Do you just not give a **** about your customers? Do you honestly think this is meets the “high level of service” you brag about?

  • lythamgirl lythamgirl (@lythamgirl) reported

    @Leonard41791029 @OriginBroadband Leonardo what was your outcome this company is just appalling I’m going to the ombudsman next and Martin Lewis .. I was sold TV which I asked to cancel Internet is terrible I am so upset by Origin no one gets back to you yet they take your money

  • lythamgirl lythamgirl (@lythamgirl) reported

    @OriginBroadband I am so upset I’m going to contact the ombudsman and report this as no one after 2 months has helped ..the internet is constantly off my daughter has had to go to her friends on several occasions I just want to cancel all of this ....every day at some point we have had none

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @DaveLloyd55 @OriginBroadband if you still havent got through i can give you the direct dial of the finance manager to help resolve your problem

  • AndyPDarvill Andy Darvill (@AndyPDarvill) reported

    @OriginBroadband really...... I’m getting annoyed now.... our internet connection is so sh!t we can’t even stream Netflix!! Origin TV is a scam.... OFCOM here I come as you won’t fix my problems

  • DimmockAlf Alf Dimmock (@DimmockAlf) reported

    @OriginBroadband network down again, I’m seriously concerned about my decision to join Origin

  • karen_g_photo Karen_G_Photo♿️ (@karen_g_photo) reported

    @OriginBroadband I have no service & am unable to contact you successfully by telephone or web chat. Is there an emergency or a tech issue in Doncaster? Cause I’ve tried landline & mobile phoning & 4G web chat