Origin Broadband Outage Report in Basildon, Essex, England

Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

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Problems in the last 24 hours in Basildon, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Origin Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

1. 

   Internet (50%)

2. 

   Wi-fi (33%)

3. 

   Total Blackout (17%)

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• Derek Weeks (@DerekWe51929279) reported 5 minutes ago

  @OriginBroadban1 @OriginBroadband Go to Ofcom they have an online complaint form they are the industry regulator.

• Minimem8 (@Minimem8) reported 10 minutes ago

  Still no reply to the complaint I raised on Friday. @OriginBroadband continue to ignore @Ofcom guidelines related to fixed-term contracts. Ts&Cs state "monthly rolling contracts" can increase in price, nothing regarding fixed-term contracts. Disgraceful company and support.

• Toby #FBPE (@tobybrxl) reported 11 minutes ago

  @OriginBroadband Just received an email saying you'll be increasing my fixed term broadband prices by 3.9% + CPI. I'm assuming its OK to cancel my contract without penalty? Getting no response from the web chat

• David Bodman (@davidjbodman) reported 12 minutes ago

  @OriginBroadband @OriginBroadban1 Material detriment A1.10 Ofcom is likely to treat any price increase4 to the agreed core subscription price (however constructed and described in the contract terms)5 during the fixed term of a telecommunications contract as a modification

• lindahudson (@lindahudson66) reported 13 minutes ago

  @OriginBroadban1 @Ofcom @OriginBroadband This is my fight today, dealing with rude arrogant staff

• Wayne Thompson (@MrWayneThompson) reported 13 minutes ago

  @OriginBroadband can someone please give me an email to send a complaint as so far you are a joke!

• David (@dguillaume) reported 16 minutes ago

  @OriginBroadband You recently announced price increases and say "We have invested in our national network and equipment to improve the overall performance of our network." the only problem is YOU DON'T HAVE A NETWORK! you are just a reseller. This is a complete lie

• Toby #FBPE (@tobybrxl) reported 17 minutes ago

  @davidjbodman @OriginBroadban1 @OriginBroadband I've sent a complaint asking them to explain how they're exempt from both their contractual obligations, and regulatory requirements. As their ombudsman definitely IS regulated by ofcom. Looking forward to their answer

• Minimem8 (@Minimem8) reported 17 minutes ago

  @OriginBroadband I have spent over an hour and a half online with "support", they say I cannot cancel my contract before June otherwise, I will have to pay penalties. Why not answer here why you feel you can ignore the guidelines I've linked to? Or are Origin going to reverse this policy?

• Ryan Geoghegan (@RyanGeoghegan2) reported 18 minutes ago

  @OriginBroadband you've been down twice in less than 2 hours sort it out.