Origin Broadband

Origin Broadband Outage Report in Basildon, Essex, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Basildon, Essex, England 12/16/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Total Blackout (18%)

    Total Blackout (18%)

  3. Wi-fi (18%)

    Wi-fi (18%)

  4. E-mail (6%)

    E-mail (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • cumberlandbrown Cumberland Brown (@cumberlandbrown) reported

    @OriginBroadband After 30 mins waiting for a reply on support chat.... can you help pls? Yet again, my "static" IP has been changed, locking me out of vital systems.

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @MisterBloggs @OriginBroadband Make sure you keep copies of all web chats, twitter feeds etc. It is not unknown for the customer to cancel install and they just go ahead and slam your line anyway and say you never cancelled, also recorded phone calls go missing as often as their infamous refund cheques!

  • m_imnk Maria (@m_imnk) reported

    Be very careful with @OriginBroadband . I switched to another company, as Origin couldn’t provide me with the service I needed when I moved, and now they are denying me access to my account so that I’m not able to send the final bill to the company I switched to. They’re a trap.

  • e8Callum e8Callum (@e8Callum) reported

    @OriginBroadband is horrible, avoid at all costs. They decided to try and take broadband out for me without my consent, I took TV and they added broadband... Now they're trying to charge me £300? Cowboys. OFCOM will be notified.

  • hearsumvicky vicky (@hearsumvicky) reported

    @OriginBroadband your Internet is a joke been with you for years and I have nothing but problems everyday my Internet goes and for quite some time too! In the middle 9f me working!! Not good! Roll on April when I will be going elsewhere! #poorinternetprovider

  • MrTClayts Tom Clayton (@MrTClayts) reported

    @JackTheL4d @abbeylinegold @OriginBroadband I've been on their website and it says 18 month term right below the price. Nevertheless it's obviously a pandemic led situation that, I agree, you shouldn't be liable for as a student. Surely there must be support to cover this that you can claim from Govt or University?

  • davidjbodman David Bodman (@davidjbodman) reported

    @OriginBroadband you've disabled email correspondence from your customers, and no one has responded on the webchat in over 2 hours. How would you rate your service? 🙃

  • India_Mckenzie India McKenzie (@India_Mckenzie) reported

    @OriginBroadband My internet connection keeps dropping out. I called someone about this a few weeks ago, and it seemed to be fixed. Now it is telling me there is a problem with the ‘DNS Server’? It is unable to connect?

  • __getinthebin Will Jones (@__getinthebin) reported

    .@OriginBroadband I’ve just spent time on the phone being fed bullshit by one of your first line support techs. Despite what he says, changing my DNS server will not affect how your core network routes packets and throws them at random into the bin. Sort your **** out.

  • arnoldiesel Ant ⬆️ (@arnoldiesel) reported

    @Matthewhewitt84 @OriginBroadband Old tweet or not. They are the worst company I’ve ever dealt with