Origin Broadband outages and service status in Basildon, England
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Full Outage Map
- Origin Broadband generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Dunning (@flyerbetic) reported@OriginBroadban1 @OriginBroadband I did finally get a member of staff who was great. Unfortunately she didn’t have the tools to help and I will be leaving after helping support your start up. Shame on you your company for letting their staff and customers down.
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Wayne Thompson (@MrWayneThompson) reported@OriginBroadband can someone please give me an email to send a complaint as so far you are a joke!
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Derek Weeks (@DerekWe51929279) reported@OriginBroadban1 @OriginBroadband Go to Ofcom they have an online complaint form they are the industry regulator.
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Mike Dunning (@flyerbetic) reported@OriginBroadband utterly awful online support please tell me how to escalate this to a manager.
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Derek Weeks (@DerekWe51929279) reported@OriginBroadband “keeping it simple” of course it’s so simple you hike up the price and make a bad service even worse. All staff are now in the complaints department.
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Jess Smith (@jls1080) reported@OriginBroadband hi I have tried the chat facility on your website regarding broadband down issue, waited for 10 mins no reply,can anyone please tell me if there is a problem in my area yo16 postcode.. thanks
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David Bodman (@davidjbodman) reported@OriginBroadband @OriginBroadban1 Material detriment A1.10 Ofcom is likely to treat any price increase4 to the agreed core subscription price (however constructed and described in the contract terms)5 during the fixed term of a telecommunications contract as a modification
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Minimem8 (@Minimem8) reported@OriginBroadband I have spent over an hour and a half online with "support", they say I cannot cancel my contract before June otherwise, I will have to pay penalties. Why not answer here why you feel you can ignore the guidelines I've linked to? Or are Origin going to reverse this policy?
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Toby #FBPE (@tobybrxl) reported@davidjbodman @OriginBroadban1 @OriginBroadband I've sent a complaint asking them to explain how they're exempt from both their contractual obligations, and regulatory requirements. As their ombudsman definitely IS regulated by ofcom. Looking forward to their answer
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Derek Weeks (@DerekWe51929279) reported@OriginBroadban1 @OriginBroadband That’s because Origin scamband customer service have been transferred to the complaints dept. You cannot expect any sort of service from this excuse of an internet provider.