Origin Broadband outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 30 seconds ago

  @beyre83 @obryssau @OriginBroadband Unfortunately you will find that he doesn't give a **** either as long as the money is rolling in!

• 
  RBIXD (@rbikysx) reported 2 minutes ago

  Internets down till Friday so it looks like I'll be making absolutely zero money till then! Pog!! Tysm @OriginBroadband ily🥺🥺🥺🥺🥺🥺

• 
  Taylor (@TaylorGamer43) reported 4 minutes ago

  @OriginBroadband ive got a problem i have a playstation but my nat type is 3 and as a result of that i cant join people on a game called minecraft ive tried everything to change it from moving my playstation closer to the router to changing some of my router settings.

• 
  Graham Marley (@GrahamMarley) reported 8 minutes ago

  @OriginBroadband absolute rip off merchants. Having charged my daughter over £200 in 2020 for broadband that NEVER worked you have just made her pay £40 on a contract she doesn't have. You ignore correspondence and refused to deal with me despite having authority. BEWARE

• 
  mc california (@mccali99) reported 9 minutes ago

  @OriginBroadband This offer has now been withdrawn along with any previous offers made.   What happens next?   We have closed your complaint and you will be issued with an ADR letter electronically by email in the next 14 days, which will confirm this and can be used as evidence

• 
  PAVEMENT (@mikeyfevs) reported 10 minutes ago

  @OriginBroadband WOW. Award winning???? Honestly The worst customer service i have encountered from any company in my life. on top of being lied to over a engineer turning up to my property. TWO days taken off of work and still waiting for engineer to turn up.GOODBYE

• 
  Sir Rachel Marks (@rachelgmarks) reported 14 minutes ago

  @MsEmmaChaplin @Plusnet I'm with @OriginBroadband - very few issues and good service when setting up (real humans!). Strong signal on all floors (including attic room) and in courtyard garden. No need for separate phone line which appealed to me.

• 
  Adrian Herridge (@editfmah) reported 14 minutes ago

  @CraftyOldGit @OriginBroadband I have always swapped out my normal faceplate & filter with an NTE5 faceplate and I generally get a far cleaner line. Here I went from 49 -> 58 MBs. I never normally get that good a result, but something about my setup/line must have benefited.

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 16 minutes ago

  @danjelley @OriginBroadband More contractual word trickery from @OriginBroadband, the cooling off period is 14 days from sign up or until your service is installed, but they hardly ever install until after the 14 days have expired, that way you don't realise you've been screwed until after you are screwed.

• 
  Wayne Sables (@waynesables) reported 16 minutes ago

  @Rob46156436 @RTO_TIME @OriginBroadband Ah wonderful. I’m now with a company I would never have every gone with.