Origin Broadband outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maverick (@MaverickCS5) reported 57 seconds ago

  @OriginBroadband Hi Origin, Im having problems connecting a Nintendo Switch to the broadband. Connects just fine but when trying to play online, it says NAT type D, wondering how to change this? I believe the router is double NAT'd and requires a static IP. Was not aware of this

• 
  Derek Weeks (@DerekWe51929279) reported 2 minutes ago

  @OriginBroadband From Ofcom. “Solar flares interfere with communications” I see that Ofcom have given you another perfect excuse (for poor service)to give to your weary suffering customers. At anytime of the year.

• 
  Mike Wilson 🐟 (@CraftyOldGit) reported 2 minutes ago

  @editfmah @OriginBroadband Well the problem I was having turns out not to be with Origin. On my iPhone, the SpeedSmart app reports < 5Mbps, the same app on my iPad reports > 35Mbps. Problem lies with phone by the look of it. Mystifying. Will investigate that face plate idea, thanks.

• 
  John smith (@Ragg_Mann) reported 2 minutes ago

  @OriginBroadband customer services dont have a clue what day it is

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 3 minutes ago

  @JerryonTwidder @OriginBroadband Switch service providers, or you contact @OriginBroadband, the operative who takes your call sends a request to the NOC team, they send it back refused because the operative didn't fill a simple detail in, they submit it again, it gets refused again, repeat ad infinitum.

• 
  Michael Holdsworth (@mholdsworth001) reported 4 minutes ago

  @OriginBroadband Hi I have been trying to cancel my broadband for some time now I was out of contract last year, can someone answer the phone at the call centre ? Thanks in advance

• 
  D Graham (@digitalgimp) reported 8 minutes ago

  @OriginBroadband -msg'd you re a txt about payment but no response. Can you advise - i've always paid by DD and nothing changed my end - plenty £££'s in the bank! Any support appreciated. Can you fix the security alert when clicking 'My Account' link on email or your website!

• 
  DavidInSouthend (@DavidInSouthend) reported 8 minutes ago

  @OriginBroadband we're getting a pre-recorded msg that says 'no routes found' when dialling numbers in USA and Canada. Been like this since yesterday. Called support but no joy getting it fixed. Can you help?

• 
  🌟Steph🌟 (@Miss_Steph87) reported 14 minutes ago

  @OriginBroadband Can someone please explain why, for the past couple of months, my internet stops working every night between 9-10? Also since youve amended my isp and sent me a new router iv had constant issues? I currently have 'connected without internet' displayed!

• 
  itsme (@itsme05864534) reported 17 minutes ago

  Finally glad to get rid of the scumbag internet provider @OriginBroadband but as a final **** you to me they decided to keep the line connected during the change over so that it wouldn't work, bunch of scumbag wankers