Origin Broadband Outage Report in Basildon, Essex, England
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (50%)
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Total Blackout (25%)
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Wi-fi (25%)
Community Discussion
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Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Georgie
(@georgiesucks) reported
@OriginBroadband you wanna charge me an extra 1.50 a month to fix your internet that can’t even connect to my PC right now get lost stinkies
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lindahudson
(@lindahudson66) reported
@OriginBroadband @OriginBroadban1 @Ofcom To tell the truth Natasha I really don't have the patience for your company's bull **** anymore
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Minimem8
(@Minimem8) reported
@OriginBroadband I have spent over an hour and a half online with "support", they say I cannot cancel my contract before June otherwise, I will have to pay penalties. Why not answer here why you feel you can ignore the guidelines I've linked to? Or are Origin going to reverse this policy?
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Hollie.
(@hollipopss) reported
@flyerbetic @OriginBroadband Mike, I genuinely have never worked for a worse company. Just Google them and you’ll understand. They have about 6 people on IT support and about 10 people who are cross trained on everything. It’s an absolute **** show.
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David Bodman
(@davidjbodman) reported
@OriginBroadband @OriginBroadban1 Material detriment A1.10 Ofcom is likely to treat any price increase4 to the agreed core subscription price (however constructed and described in the contract terms)5 during the fixed term of a telecommunications contract as a modification
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Toby #FBPE
(@tobybrxl) reported
@davidjbodman @OriginBroadban1 @OriginBroadband I've sent a complaint asking them to explain how they're exempt from both their contractual obligations, and regulatory requirements. As their ombudsman definitely IS regulated by ofcom. Looking forward to their answer
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cat bong
(@Kolink_) reported
@alex_massey7 @OriginBroadban1 @OriginBroadband If you still haven't received anything from them holding down the reset button on the back of the router for 30 seconds will factory reset it and you'll get the password on the back of the router
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Minimem8
(@Minimem8) reported
Still no reply to the complaint I raised on Friday. @OriginBroadband continue to ignore @Ofcom guidelines related to fixed-term contracts. Ts&Cs state "monthly rolling contracts" can increase in price, nothing regarding fixed-term contracts. Disgraceful company and support.
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MC Triskele
(@McTriskele) reported
Well this is **** I'm still waiting on @OriginBroadband to set my internet back up after moving house a week ago and still nada not an update or nuttin how am I supposed to do my job and work I'm gonna end up going to a different provider if its not up and running by next week 😤
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David Bodman
(@davidjbodman) reported
@tobybrxl @OriginBroadband They are allowed by Ofcom if they are written into "Terms of Service". @OriginBroadband have not given themselves provision to do this, so it is breach of contract