Origin Broadband

Origin Broadband Outage Report in Basildon, Essex, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Basildon, Essex, England 12/16/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Total Blackout (18%)

    Total Blackout (18%)

  3. Wi-fi (18%)

    Wi-fi (18%)

  4. E-mail (6%)

    E-mail (6%)

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • cumberlandbrown Cumberland Brown (@cumberlandbrown) reported

    @OriginBroadband After 30 mins waiting for a reply on support chat.... can you help pls? Yet again, my "static" IP has been changed, locking me out of vital systems.

  • m_imnk Maria (@m_imnk) reported

    Be very careful with @OriginBroadband . I switched to another company, as Origin couldn’t provide me with the service I needed when I moved, and now they are denying me access to my account so that I’m not able to send the final bill to the company I switched to. They’re a trap.

  • JoshKard0 Josh Kard (@JoshKard0) reported

    @OriginBroadband I mean, get someone to pick up the phone or answer the chatbot? Also get someone to fix the phone option menu, so that you're actually able to select an option? Not sure what the social media team can do TBF

  • MrTClayts Tom Clayton (@MrTClayts) reported

    @JackTheL4d @abbeylinegold @OriginBroadband P.S. Jack, im not trying to pull you down mate, I don't know how old you are or how much you're used to this stuff but it is a standard thing with services companies. More trying to let you know that this shafting does happen and there's nothing we can do about it.

  • __getinthebin Will Jones (@__getinthebin) reported

    @AmyBullContent @OriginBroadband If they legit said that to you I’m unsurprised. One of their tech support told me that DSL filters expire after 3-6 months and that changing my DNS servers could affect a ping or trace route result. My secret weapon was being a complete tech nerd

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband @Ofcom No point in messaging you directly. You don’t respond. How do you expect customers to have any confidence in Origin broadband when almost a third of your customers reviews are either poor or BAD.

  • mccali99 mc california (@mccali99) reported

    @OriginBroadband As we couldn't come to a mutual agreement over how best to resolve your case, you now have the right to go to Ombudsman Services: Communications to take your complaint further if you wish. The Ombudsman’s role is to offer free, independent help to resolve your

  • steviestigler Steve Steer (@steviestigler) reported

    @OriginBroadban1 @OriginBroadband I think its time someone stepped in and shut these fraudsters down once and for all. Its a daily basis of complaints of people literally getting ripped off. Who's gonna step up and investigate??

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband You have no idea how I feel. Being scammed is not funny. Origin really out to learn how to practice proper Customer service and deal with issues in a timely and professional manner.

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @RealKiro @_fadgie_ @OriginBroadband Expecting people to pay extra to make the service work properly ... Absolute charlatans ...