Origin Broadband

Origin Broadband Outage Report in Basildon, Essex, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Basildon, Essex, England 01/23/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Wi-fi (40%)

    Wi-fi (40%)

  3. Total Blackout (20%)

    Total Blackout (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • karen_g_photo Karen_G_Photo♿️ (@karen_g_photo) reported

    @OriginBroadband I have no service & am unable to contact you successfully by telephone or web chat. Is there an emergency or a tech issue in Doncaster? Cause I’ve tried landline & mobile phoning & 4G web chat

  • middlecrov Hester Rose (@middlecrov) reported

    Me: I’ve spent time&money getting internet to work w/ your router+service Origin: unfortunate Me:?? Origin: fine have credit on your account Me: when? Origin:... Me:...? Origin: your monthly bill is ready and you owe us money @OriginBroadband this is why no one likes you

  • Arik809fr Negash Khiar (Ash) (@Arik809fr) reported

    @OriginBroadband, my broadband keeps dropping at 1-3pm, 4-6pm and 12-1.30am, almost everyday. Not sure what to do; no one is responding from the customer service team. I think it’s time to look for another provider.

  • mccali99 mc california (@mccali99) reported

    @OriginBroadband Still waiting for a reply  Cannot connect to Xbox or skyQ now so need deadlock letter and out Of this contract that isn’t fit for purpose Any news on this So now still not able to connect to SKYQ as has been an issue from day 1

  • __getinthebin Will Jones (@__getinthebin) reported

    I’ve been on hold to @OriginBroadband for almost 20 minutes at the time of this tweet and my DSL connection has dropped 6 times in that time alone. Do you just not give a **** about your customers? Do you honestly think this is meets the “high level of service” you brag about?

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @DavidInSouthend @OriginBroadband very odd advice as the few people who are on social media are also the customer service team. All part of the act to make Origin seem bigger than they are

  • davidjbodman David Bodman (@davidjbodman) reported

    @middlecrov @OriginBroadband Hi, if you do want to leave because of the price hike, they have breached their "Terms of Service" for fixed-term customers (in "Price Changes" section). They are also contravening Ofcom General Condition 9.6. They must give you the option to leave without penalty. Good luck!

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadban1 @OriginBroadband You me and many others have suffered the same treatment meted out by this shambolic excuse for a provider. Don’t just cancel dd Ensure your bank fully understands why. They have been known to represent your dd

  • smoookeys smokey O (@smoookeys) reported

    @OriginBroadband please help! Not in the current economic situation you charging customer fee for leaving, even when they cancelled before service starts

  • DimmockAlf Alf Dimmock (@DimmockAlf) reported

    @OriginBroadband network down again, I’m seriously concerned about my decision to join Origin