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Origin Broadband

Origin Broadband Outage Report in Basildon, Essex, England

Why is my Origin Broadband service not working?

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Full Outage Map

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Origin Broadband. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  • 63% Internet (63%)
  • 25% Total Blackout (25%)
  • 13% Wi-fi (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • mholdsworth001
    Michael Holdsworth (@mholdsworth001) reported

    @OriginBroadband Hi I have been trying to cancel my broadband for some time now I was out of contract last year, can someone answer the phone at the call centre ? Thanks in advance

  • GaryMyers321
    Gary Myers (@GaryMyers321) reported

    @OriginBroadband ...... can you tell me whether you are still answering calls for Origin Business Line customers? My internet has been down for 2 days now, and no one is answering the phone!!

  • waynesables
    Wayne Sables (@waynesables) reported

    @AndrewRWhite @OriginBroadband The service is getting worst and worst. It's completely unusable.

  • digitalgimp
    D Graham (@digitalgimp) reported

    @OriginBroadband -msg'd you re a txt about payment but no response. Can you advise - i've always paid by DD and nothing changed my end - plenty £££'s in the bank! Any support appreciated. Can you fix the security alert when clicking 'My Account' link on email or your website!

  • DrPennyC
    Dr Penny Carey (@DrPennyC) reported

    @OriginBroadband can you advise how I stop my contract as I'm moving house? I can't find anything on the website or customer portal. Only stuff about moving it to my new address.

  • Syndicate1911
    Syndicate333 (@Syndicate1911) reported

    @OriginBroadband Do you ever reply to emails? Your online chat never works either. On top of that you just sent me abill fo line rental for £20 for no reason when I paid up front for 12 months. Not happy!

  • RukaiyaVazifdar
    Rukaiya Vazifdar. (@RukaiyaVazifdar) reported

    @OriginBroadband My internet is down - cannot log in. Please respond as I’ve been trying to ring for 2 days now!

  • Schmell_DeCoffe
    Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @danjelley @OriginBroadband More contractual word trickery from @OriginBroadband, the cooling off period is 14 days from sign up or until your service is installed, but they hardly ever install until after the 14 days have expired, that way you don't realise you've been screwed until after you are screwed.

  • JerryonTwidder
    JerryonTwidder (@JerryonTwidder) reported

    So when you "move house" as a @OriginBroadband customer they treat you as a new customer, give you a new customer reference, leave the old account intact and put you on a new contract. WTF can't they just tie the new supply address to the existing account and contract?

  • ZoxedSK
    Zoxed (@ZoxedSK) reported

    @OriginBroadband how do I contact you about a broken modem?