Origin Broadband outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leighton Pickering / Lewis (@LeightonLewis4) reported 2 minutes ago

  They sent me a new Router, Yesterday, Guess what ? Still no Signal coming in, As ive always told them They even sent me a letter, Stating, If they get Openreach out, They may charge me, What A Cheek, When I'm entitled to Compensation for loss of service. @OriginBroadband

• 
  OriginBroadbandComplaints (@OriginBroadban1) reported 4 minutes ago

  @PerBetts @OriginBroadband dont forget as well you pay 2 months ahead for your service so the likliehood is they owe you money

• 
  Adrian Herridge (@editfmah) reported 5 minutes ago

  @CraftyOldGit @OriginBroadband I have always swapped out my normal faceplate & filter with an NTE5 faceplate and I generally get a far cleaner line. Here I went from 49 -> 58 MBs. I never normally get that good a result, but something about my setup/line must have benefited.

• 
  mike king (@King1315M) reported 7 minutes ago

  @OriginBroadband Just to let you and everyone know. I have tried phone, email etc on numerous occasions to cancel my mothers broadband and phone. With no success. I have now cancelled the direct debit in the vain hope you will contact me. Number 28 in the queue.

• 
  Gary Myers (@GaryMyers321) reported 8 minutes ago

  @OriginBroadband ...... can you tell me whether you are still answering calls for Origin Business Line customers? My internet has been down for 2 days now, and no one is answering the phone!!

• 
  fazalm (@fazal1984) reported 9 minutes ago

  @OriginBroadband hi team, internet dying on me all afternoon. This has been going on for a few days specially during the noon time. Please help !

• 
  ☮️❤️🧡💛🇪🇺🏳️‍🌈Gaia🦉Sophia🏳️‍⚧️🇺🇦💚💙💜☮️ (@GaiaSophia8) reported 13 minutes ago

  @DrHughHarvey @oliviasolon @OriginBroadband £30 for 67Mbps down...?!😳67Mbp/s is 8.375MB/s down. She's currently paying £37 for ½Gbit (500Mb/s).500Mb/s is 62.5MB/s, ~7.5x FASTER. Why would she want to switch to an ISP offering worse speeds? Didn't realise such pathetic speeds were still being offered.

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 13 minutes ago

  @Johnell63593211 @OriginBroadband Be sure you cancel any Direct Debit or Recurring Card Payment they have set up (they usually set up RCP without asking permission (very naughty)). This stops them stealing money from your account months after you have left when they have one of their frequent "computer glitches".

• 
  connor mcdermott (@connormcdermot) reported 14 minutes ago

  @OriginBroadband I have an issue with my network and I can’t seem to use the online chat service on the website?

• 
  Adrian Herridge (@editfmah) reported 15 minutes ago

  @CraftyOldGit @OriginBroadband Very. You are definitely looking at a line/sync issue there for sure. If you've had electrical storms recently, potentially quick and easy to just swap out the VSDL filter (if you have a draw full of the old things), see if that allows the noise on the line and the Att. to drop