Origin Broadband

Origin Broadband Outage Report in Basildon, Essex, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Basildon, Essex, England 01/18/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Wi-fi (40%)

    Wi-fi (40%)

  3. Total Blackout (20%)

    Total Blackout (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @OriginBroadban1 @OriginBroadband the company boasts a customer base of over 400,000 users, but has only 2 permanent tech support staff, with 2 more helping when the are not making tea or sweeping up ... that alone should tell you something.

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @TrickerTheDon @OriginBroadban1 @OriginBroadband before they almost went bust in 2018 they were running a call centre with no more than 20 customer service agents at any one time and 1 sometimes 2 tech guys, they slashed the workforce by half to cut costs. So how many people do you think they have answering the phones now ? ?

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @paige_114 @MartinSLewis @OriginBroadband The disappointment of poor quality lingers long after the sweetness of a bargain is forgotten.

  • rahilkn R (@rahilkn) reported

    @OriginBroadband absolutely abysmal service! Only signed up because you were yorkshire based! FAD!

  • TrickerTheDon TrickerTheDon🖥 (@TrickerTheDon) reported

    @OriginBroadband @Adamjpritchard @OriginBroadban1 It people are having problems. Use your brain 🧠 & MESSAGE THEM! THEY. ARE. THE. CUSTOMER.

  • Dickinson1994 Anna Dickinson (@Dickinson1994) reported

    @OriginBroadband your service is shocking I don’t have a constant connection the speed isn’t what I was told what I’d get and customer service barely exist.

  • SimpleSymon666 Prince 🤴 (@SimpleSymon666) reported

    @OriginBroadband can you help me out? I've lost my password for my WiFi so can't connect new devices.

  • CMaton1 C. Maton (@CMaton1) reported

    @mandrew86 @OriginBroadband Ours been doing it for about a year, nearly out of contract thank ****. We swear we got a 12month one but apparently we did 18? full of dodgey ****. It's vodafone in disguise is that means much to you. Good luck.

  • thomas_seager Thomas Seager (@thomas_seager) reported

    @OriginBroadband Not happy, your customer service is as slow as your internet speeds – so far waiting over 45 minutes for a reply on your Technical Service live chat. Says replying in under 8 minutes. Running on 0.8mbps. Awful service received so far!

  • paige_114 P a i g e . (@paige_114) reported

    @MartinSLewis I’m with @OriginBroadband pay £28 a month, the speeds are awful and extremely unreliable, customer service is non existent. Been in touch with them so many times in the 3 months I’ve had it and no further forward. Word of warning to others!