Plusnet

Plusnet Outage Report in Workington, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Workington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Workington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Workington, Cumbria, England 12/17/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • louisemagrin louise magrin (@louisemagrin) reported

    @Plusnet @plusnethelp worse broad band I've ever gone with and non existent customer service 😡 paying for a service cant even use ridiculous

  • jennymoore22 Jenny (@jennymoore22) reported

    So @Plusnet left my 81 year old mum who has #Parkinsons without TV, A phone and no internet access for 14 days now and still no communication from them in fact they keep cutting us off after on hold for ages! #isolation. @Plusnet = Crap customer service. Took her £ though!

  • caldy003 Russ (@caldy003) reported

    @singingshiver Yes I can, have read up on Plusnet cos they are cheaper but there’s some negativity about how strong their WiFi signal is and that is a priority

  • wilofson_ Graeme limited and specific way (@wilofson_) reported

    @Plusnet Hi, as a Plusnet mobile customer can Plusnet confirm what their EU roaming policy will be from 01/01/2021 please

  • slatzuk Slatzuk (@slatzuk) reported

    @Plusnet When will service be resumed. Why no updates available on your website?

  • helen_c_cook Helen Cook (@helen_c_cook) reported

    @Plusnet No internet for 3 days since Christmas morning. No success in solving problem myself and no answer on the helpline despite waiting for hours. Not happy 😡

  • Daveper60 David Hodgson (@Daveper60) reported

    @MarcAllera @bt_uk May I have your email address as my daughter would like to make a complaint as she had planned to switch to PlusNet but they cancelled her previous supplier, then cancelled her order leaving her without broadband over Christmas.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @CHUEN_JIUAN Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor

  • Jonnyreggieash Jonathan Ash (@Jonnyreggieash) reported

    @Plusnet very slow connection and can’t speak to anyone about it 🤨

  • Jo_AnneFuller Jo-Anne Gibson (@Jo_AnneFuller) reported

    @KateSlaterPR @Plusnet PlusNet has the worst customer service of any UK company. ‘We’ll do you proud’ is an absolute joke. I’ve had an issue since July which remains unresolved. It’s unbelievable how fast they communicate & bombard you with mails when the payment stops. Hideous company & incompetent