Plusnet

Plusnet Outage Report in Workington, Cumbria, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Workington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Workington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Workington, Cumbria, England 11/20/2025 15:50

November 20: Problems at Plusnet

Plusnet is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JezCow jezc (@JezCow) reported

    Thanks @Plusnet after having shocking service from you for 18 months, we decided to go with a decent company, the date you gave us for change over of service is tomorrow the 30th November but it has been cut off today. Thanks again just the service I have come to expect from you

  • SHoltdesign Stephanie Holt (@SHoltdesign) reported

    @plusnethelp after 2 months I have wasted so much time on Plusnet and their false promises of providing a service. I want all my money back.

  • petermjohns Peter Johns (@petermjohns) reported

    @litlowtow @EE Good luck with that one. @EE tend not to appreciate loyal customers. I recommend looking at PlusNet - great prices and service.

  • widsgid widsgid (@widsgid) reported

    Actually sick to **** of @Plusnet and their ****** Internet and ****** service. Paying for fibre barely get broadband.

  • AislinnOBrien1 Aislinn O'Brien (@AislinnOBrien1) reported

    @Plusnet Your service was recommended to me and I setup my account a week before I moved into my property. It now says the order has been cancelled and there is a problem and I cant get through on the phone or via online chat.I was expecting a better level of customer service!

  • Cabbidges Dancer in the Void🕷 (@Cabbidges) reported

    @Roadwarrior29 @EE @Plusnet Settle down, pull up a blanket...

  • romina_m2705 Romina Martinez (@romina_m2705) reported

    @Plusnet my internet ever since we signed up to you will never play any streaming app such as Netflix or Disney+ I get about 1 second streaming before the wheel of death again. Internet speed too low to stream always comes up. Unacceptable. Paying for a service but not provided.

  • TomThisIs Opthomas Prime (@TomThisIs) reported

    @Plusnet seriously how are you this bad

  • FplTangerine FPL Tangerine 🍊 (@FplTangerine) reported

    Decided to go with Plusnet as my new broadband supplier but am already regretting it. Was told the service was up and running so go to set-up my router; doesn’t work. Call their customer service line; not accepting calls. Excellent start @Plusnet 👏. *****

  • SamWakefieldsam sam wakefield (@SamWakefieldsam) reported

    @Plusnet day 7 without broadband, no update to the ticket raised since it was logged and diagnosed as an authentication issue, can not explain the stress caused as I have just moved house and work from home using teams 5 days a week. I will be leaving plusnet as this is shambolic