Plusnet Outage Report in Workington, Cumbria, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Workington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Workington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (13%)

4. 

   E-mail (4%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Pete G (@slave2gadgets) reported 5 minutes ago

  @Plusnet Don’t pause for too long. You’ve got to sort out your bloody awful email service. I still can’t log in to Webmail. You are still an internet service provider aren’t you?? Or just a apology generating algorithm?

• Aled Roberts (@aledrob) reported 12 minutes ago

  @Plusnet @Google Does google know how to fix @plusnet email issue?

• Mournes hiker (@mourneshiker) reported 13 minutes ago

  @Plusnet Email still not working! That's 24 hours now. Thought it was to be fixed by this morning?

• Dr M S (@AK90881221) reported 14 minutes ago

  @Plusnet it is now 27 hours with your email service NOT WORKING! I demand to know: 1. When will it be fixed? 2. What compensation are you offering to clients?

• FoxesandMore (@PhotosOfFoxes) reported 15 minutes ago

  @Plusnet I find it bizarre that @Plusnet has made no announcement at all about this lack of email situation. I have paid postage for an ebay sale and await the EMAILED label to print. £8 down the drain then? Or might you resolve the issue soon? Reply please!!!

• The Masked Medic 💙 (@Wythen) reported 16 minutes ago

  @Plusnet be honest this outage has affected the majority of your users. 36hrs to fix is a disgrace. I’m going to move accounts as are many here for sure. Your customer services spamming the same reply is a joke. Bye #incompetence

• Mark Lawson Design (@MLawsonDesign) reported 18 minutes ago

  @Plusnet email & account questions for you today 11/11/21 07:30 1, have you fixed the 24 hour+ email outage? 2, were undelivered emails all queued and will arrive today, or are they all lost? 3, has the server been hacked? Do we need to change passwords? 4, compensation £ ?

• Michael Gates (@MadBananaTwitR) reported 19 minutes ago

  @Plusnet what on earth is taking you so long to fix the email issues? It would help if you gave more detail about the issue and what you’re doing to fix it than the vague updates. Taking far too long. What’s the plan for compensation?

• Jonathon Moreels (@Jmoreels) reported 23 minutes ago

  @Plusnet I have seen your recent service update stating that we should be able to access our email now however I can confirm that I cannot. Any ideas? Outlook just says “connection to the server was interrupted”

• Marcus Green (@HelloFromMarcus) reported 24 minutes ago

  At some point last night @Plusnet spat out a single email. Aside from that it is now 33 hours without working emails. Goodness knows what has happened, but their credibility is on its knees. Totally disgraceful shambles. Abysmal service. Avoid like a camel bourne flea infestation