Plusnet Outage Report in Workington, Cumbria, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Workington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Workington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Yasticlay
(@slightlyblurry) reported
@Plusnet New customer you have migrated my phone line today and now I have no Internet. According to your txts my broadband can take up to midnight 17/06. This isn't the short downtime you described when switching. Called your helpdesk. Systems down call back in 2 hours!
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Peter Harris
(@Cardlinger) reported
@Plusnet That's a shame as what used to be a very stable line has been poor since April. Those seem pretty low standards! If I had a power cut 3 times in a day or 6 over 3 days I'd be feverishly checking the fuse box. I'll shop around and see if other providers hold themselves higher. Ta!
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YonderVengeance
(@YonderVengeance) reported
@Plusnet This is award winning service at its finest, my interface with PN is underwhelming and I still have no BB. You should be ashamed that CS are not contactable by Ticket, Email or webchat. Lots of rhetoric no substance.
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redhotsonic
(@redhotsonic_RHS) reported
My internet is down and won't come back online, and therefore cannot work from home. Ringing @Plusnet but they hang up immediately after putting in all my details due to the pandemic. Tried three times. So, I'm stuck. Thanks for wasting my time, plusnet.
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BlueSue
(@bluesuebrummie) reported
@Plusnet I pay £40 a month for our Internet, our router needs replacing and I am expected to buy one. When I asked to speak to a supervisor they were ‘too busy’. Thought you had the best customer service? Doesn’t say much for the other broadband providers as yours is terrible!
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Loretype
(@loretype) reported
@Plusnet Brand new router keeps disconnecting and reconnecting. Wired and WiFi. Restarting doesn't seem to help.
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Kay
(@MyKayThoughts) reported
@HullCityRob @KCOMhome I'm also having this exact issue on Plusnet. I've noticed that I could access the kcom website at the beginning of the year, but unable to a few months ago and still unable to now?
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Pete Culmer
(@PeteCulmer) reported
@Plusnet ironically hard to get in touch with you to renew or cancel my broadband. UK phone numbers not recognised, shall I post a letter?!
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Bonnibelle_Blue #EAGameChanger
(@BonBon_Grl) reported
@UKSimmer_ @Plusnet Sorry you're having to deal with this Lisa. It's definitely frustrating in the extreme, especially when they fully expect you to continue to pay full price during a time that you have zero service. I've never understood the logic of that.
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Rhian Owens
(@Rhianmusic) reported
@Plusnet Many thanks for your reply I spoke to someone on your service team tester and due to the internet being off due to the server outage I had to do a hard reset which is why my log in details had been forgotten by the hub, this has now been rectified