Plusnet

Plusnet Outage Report in Workington, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Workington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Workington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Workington, Cumbria, England 12/15/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Highburydreamer Philip Noble (@Highburydreamer) reported

    @Plusnet send ADVISOR to our text line and someone will call you. Failed 10 times. Call directly. Over a 60 minute wait. Customer service. I don’t think so

  • Highburydreamer Philip Noble (@Highburydreamer) reported

    @Plusnet send ADVISOR to our text line and someone will call you. Failed 10 times. Call directly. Over a 60 minute wait. Customer service. I don’t think so

  • DerylLynn DerylLynn on stranger’s island (@DerylLynn) reported

    @Plusnet down again so I’ll be keeping the Ofcom complaint live . 2 weeks off one week on back off now again

  • Highburydreamer Philip Noble (@Highburydreamer) reported

    @Plusnet send ADVISOR to our text line and someone will call you. Failed 10 times. Call directly. Over a 60 minute wait. Customer service. I don’t think so

  • timothycroall Tim Croall (@timothycroall) reported from Quidhampton, England

    .@plusnet disappointed charged over £150 cancellation fee to terminate contract when moving house! Even though moving to a house with Plusnet!

  • skink74 Martin (@skink74) reported

    @Plusnet your advisor was helpful, but as expected unable to actually help. Greenby support (or the Enix ltd parent) does not seem to exist, no contact details, just an AI bot that can't actually do anything.

  • astronomer14 Julie (@astronomer14) reported

    @DerylLynn @Plusnet I have Virgin, very few, if any problems.

  • Highburydreamer Philip Noble (@Highburydreamer) reported

    @Plusnet send ADVISOR to our text line and someone will call you. Failed 10 times. Call directly. Over a 60 minute wait. Customer service. I don’t think so

  • skink74 Martin (@skink74) reported

    @Plusnet your advisor was helpful, but as expected unable to actually help. Greenby support (or the Enix ltd parent) does not seem to exist, no contact details, just an AI bot that can't actually do anything.

  • RobChidley Rob Chidley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobChidley) reported

    @Plusnet I am a customer. I want to talk to an actual human about SAFEGUARD not working but your telephone bot system is impenetrable. How do I find a human to talk to?