Plusnet

Plusnet Outage Report in Workington, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Workington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Workington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Workington, Cumbria, England 04/01/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • VAVelocity Naomi Campbell (@VAVelocity) reported

    @plusnethelp Been charged for a call to another PlusNet customer, can you let me know how I can get a refund? Thanks.

  • LockEllie The Vegan Tester Ⓥ (@LockEllie) reported

    And to cap it off my complaint has been closed without anyone making any contact with me at all. So glad I'm moving to @Plusnet ! @bt_uk I can't believe how much things have changed, the most awful 'customer service' I've had for a long time.

  • Batesy65 John Bates (@Batesy65) reported

    @Plusnet your customer services advisor has asked me to get you to book an Openreach engineer to attend the account holder's premises ref question #209435748. The phone line is very very noisy at times (no pattern to it) - bad enough to have to resort to a mobile phone!

  • tomfenn8 Tom Fenn (@tomfenn8) reported

    @RealKishanGohil @virginmedia @SkyUK The same ones I had with Virgin. The service was intermittent and upload speeds appalling (1.7mb/s on best days). Service staff who wouldn’t admit the problem was on Virgin's side. Dealing with support with Sky just as poor. I hear Plusnet, even though pricier, offer better serv.

  • logurtion Cameron Logie (@logurtion) reported

    @Plusnet disgrace of a service

  • DeeJWatto Denise Watson (@DeeJWatto) reported

    @Plusnet thank you to a lovely lady called Jess Moore who work’s in customer support. Since the begging of December she has been calling me and advising me on how to fix the disconnection my broadbands keeps having. On Tuesday an engineer came out and I do believe it has worked

  • JohnHughesIT John Hughes (@JohnHughesIT) reported

    Pinging loopback and pinging the router both show nothing wrong inside the machine or the local network - the problem is within the Plusnet network.

  • nonny853735 rhiannon jones (@nonny853735) reported from Pontypool, Wales

    @Plusnet just because we asked to speak with the ***** grinder instead of the monkey we were cut off. Rude.

  • AJWombat78 AJ (@AJWombat78) reported

    To clarify, Plusnet have not let me down. Openreach have not fulfilled works, not kept appointments and not returned calls.

  • wilsonabs Abs Wilson (@wilsonabs) reported

    @Plusnet my router appears to have given up overnight (power light not even on) - have checked power etc. Think it needs replaced? Any help appreciated, I have sent a DM