Plusnet Outage Report in Workington, Cumbria, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Workington, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Workington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (14%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• jon (@jon73764522) reported 2 minutes ago

  @Plusnet I would like to make a complaint. But the complaints procedure doesn’t work on your website. It is advertised, "We'll even do it at no extra cost if you take out a new contract.".

• Somewhere down South 🇬🇧 (@elpajoja) reported 3 minutes ago

  @Plusnet Hi All, no phone signal in CM9 yesterday or today, could you please investigate.

• Debbie (Lightwings) (@lightwings_2012) reported 4 minutes ago

  @Plusnet Hi! My friends internet is down, any info on when back up please? Its wakefield area wf1. Been down all night he says (hes not on twitter so asked me to post this) hes unable to ring services

• Ollason (@ChrisRyan61) reported 4 minutes ago

  @Plusnet Still waiting for broadband installation following another no-show today. Nine weeks plus since order after being told it would be 'up and running in seven days.' Shocking service!

• Matt West (@mattpwest) reported 7 minutes ago

  @taylorkwinship @Plusnet I had exactly the same issue. Called to say I was moving, told it would take 2 weeks. Chased after 3 weeks to be told that I’d not told them I was moving. Eventually got some bs apology, but even last week they sent my new router to the wrong house

• William (@edenwa1) reported 9 minutes ago

  @Plusnet broadband was ordered to the wrong flat and requested to cancel. 45 mins phone wait and customer service said an incorrect 144.89 bill will not be charged and it was. can you refund me asap - if not I will have to make complaint to the regulator. EH3 5AH - will eden.

• Ollason (@ChrisRyan61) reported 10 minutes ago

  @Plusnet Let down AGAIN this morning after promise that engineer would be out to sort out issue between 08.00 and 13.00 today. No engineer - no update - no surprise. Waiting for installation since October 25th. Absolutely shocking service!!

• ChrisEverest #FBPE #FollowBackFriday#Blue (@lb1cje) reported 11 minutes ago

  @plusnet You promised PROMISED on the phone you would come and install my new router. It has arrived. You have not. 2 pensioners with health problems. Not pleased at all. Please help us.

• Mark Ripley (@MarkRipley) reported 15 minutes ago

  @BTSopenreach decided to cancel our broadband account via @Plusnet for no reason. Due to the holidays, it’s going to take a week to get it back. Thanks, guys.

• Becca (@Bex_WN) reported 15 minutes ago

  Hey @Plusnet with your award winning customer service! The number to speak to someone from your website is coming up not recognised. Tried a few times from different devices