Plusnet

Plusnet Outage Map



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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Plusnet Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Plusnet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • John Beardon (@JohnBeardon) reported from Oake, England

    @Plusnet 7 days ago, we enabled call diversion. Not active, not working. Service unavailable. Support requested @OpenreachHelp apply settings again last Thursday 'you'll get an email'. Guess what. No email and this service is not jolly well available 4 days later.

  • John Beardon (@JohnBeardon) reported from Oake, England

    @Plusnet 2 days ago, I tweeted @plusnethelp. No response. Your support chat is permanently unavailable and I am not prepared to waste another half hour of my life in a call queue (unless of course I can bill you my std hourly rate). Please provide an efficient contact method.

  • Julius Maximilian Rogenhofer (@JRogenhofer) reported

    @MarcAllera @plusnethelp we have had no internet since Sunday in #London, have spent hours on hold with customer-service. We have messaged on the plusnet website and on Twitter. Please help!!! We have to work from home

  • Dave Bowen (@deltabravo07) reported

    Anyone else having problems today with @Plusnet ? Especially in the Southampton area. My internet has been useless all day (nothing new really) and when I really needed it this evening for a Zoom catch-up it disappeared altogether. Disappointed and frustrated!!!

  • Xyrilth ✨ (@Xyrilth) reported

    @realcoolskin @Plusnet hope you can get it sorted too 🤞🤞 still not heard back so I'm guessing its a pretty sizable issue 😩

  • Xyrilth ✨ (@Xyrilth) reported

    @realcoolskin @Plusnet Hampshire I rang them and was on hold for about 20 mins but after I spoke to someone they passed the issue to OpenReach to get the fault sorted. I got told I would get a text when its fixed but not heard anything yet 😟

  • S (@realcoolskin) reported

    @Xyrilth @Plusnet Hi! Where about a in UK are you? Nobody from plusnet can help me and I work from home. Internet down!

  • MR LAW (@MRLAW32172218) reported

    @adrianachechik Change the Code and double check the Theif hasn't or isn't working for a Global computer/internet company like IBM or Plusnet, 9/10 it's next door or old Neighbor with spite Cherry picking my mind Adriana in problems x

  • Dean Parker (@deanparkr) reported

    @plusnethelp PlusNet say they have support 7 days a week, but phone them today and they dont even connect you and just say to call again another day??

  • Xyrilth ✨ (@Xyrilth) reported

    tfw I have to upload a podcast ep for a premiere this eve and the internet decides it doesn't want to work 🙃 Shout out to @Plusnet lady for assisting me but unfortunately it's not a quick fix and it's currently still down 😢 fingers crossed I get the vid up on time 🤞😣🤞

  • peter archer (@frus25vt) reported

    I found that there is no email contact to Plusnet, customer service is in fairy land.

  • 🤘🏼 (@psy_co_bubble) reported

    @Jake_Hanrahan @plusnethelp Same Jake, mine is an absolute joke and has been for 6 months with no help from Plusnet despite numerous calls and emails. Worst provider ever!

  • John Manchip (@notbatman82) reported

    @Plusnet @FrankieBridge Sort your broadband out. Its ******* terrible and has been for weeks.

  • 🤘🏼 (@psy_co_bubble) reported

    @plusnethelp #poorcustomerservice Avoid Plusnet at all costs 😡 I’ve been putting up with shockingly bad intermittent WiFi for the last 6 months and no technical support! Despite numerous calls and emails I’ve had ZERO help!!!

  • gooty no fruity (@Scott_bartlett1) reported

    @Plusnet what a joke of customer service! Wouldn’t recommend anyone to you or your services !


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