Plusnet Outage Map

• John Beardon (@JohnBeardon) reported 48 minutes ago from Oake, England

  @Plusnet 7 days ago, we enabled call diversion. Not active, not working. Service unavailable. Support requested @OpenreachHelp apply settings again last Thursday 'you'll get an email'. Guess what. No email and this service is not jolly well available 4 days later.

• John Beardon (@JohnBeardon) reported an hour ago from Oake, England

  @Plusnet 2 days ago, I tweeted @plusnethelp. No response. Your support chat is permanently unavailable and I am not prepared to waste another half hour of my life in a call queue (unless of course I can bill you my std hourly rate). Please provide an efficient contact method.

• Julius Maximilian Rogenhofer (@JRogenhofer) reported an hour ago

  @MarcAllera @plusnethelp we have had no internet since Sunday in #London, have spent hours on hold with customer-service. We have messaged on the plusnet website and on Twitter. Please help!!! We have to work from home

• Dave Bowen (@deltabravo07) reported 2 hours ago

  Anyone else having problems today with @Plusnet ? Especially in the Southampton area. My internet has been useless all day (nothing new really) and when I really needed it this evening for a Zoom catch-up it disappeared altogether. Disappointed and frustrated!!!

• Xyrilth ✨ (@Xyrilth) reported 3 hours ago

  @realcoolskin @Plusnet hope you can get it sorted too 🤞🤞 still not heard back so I'm guessing its a pretty sizable issue 😩

• Xyrilth ✨ (@Xyrilth) reported 3 hours ago

  @realcoolskin @Plusnet Hampshire I rang them and was on hold for about 20 mins but after I spoke to someone they passed the issue to OpenReach to get the fault sorted. I got told I would get a text when its fixed but not heard anything yet 😟

• S (@realcoolskin) reported 4 hours ago

  @Xyrilth @Plusnet Hi! Where about a in UK are you? Nobody from plusnet can help me and I work from home. Internet down!

• MR LAW (@MRLAW32172218) reported 4 hours ago

  @adrianachechik Change the Code and double check the Theif hasn't or isn't working for a Global computer/internet company like IBM or Plusnet, 9/10 it's next door or old Neighbor with spite Cherry picking my mind Adriana in problems x

• Dean Parker (@deanparkr) reported 4 hours ago

  @plusnethelp PlusNet say they have support 7 days a week, but phone them today and they dont even connect you and just say to call again another day??

• Xyrilth ✨ (@Xyrilth) reported 5 hours ago

  tfw I have to upload a podcast ep for a premiere this eve and the internet decides it doesn't want to work 🙃 Shout out to @Plusnet lady for assisting me but unfortunately it's not a quick fix and it's currently still down 😢 fingers crossed I get the vid up on time 🤞😣🤞

• peter archer (@frus25vt) reported 5 hours ago

  I found that there is no email contact to Plusnet, customer service is in fairy land.

• 🤘🏼 (@psy_co_bubble) reported 5 hours ago

  @Jake_Hanrahan @plusnethelp Same Jake, mine is an absolute joke and has been for 6 months with no help from Plusnet despite numerous calls and emails. Worst provider ever!

• John Manchip (@notbatman82) reported 5 hours ago

  @Plusnet @FrankieBridge Sort your broadband out. Its ******* terrible and has been for weeks.

• 🤘🏼 (@psy_co_bubble) reported 6 hours ago

  @plusnethelp #poorcustomerservice Avoid Plusnet at all costs 😡 I’ve been putting up with shockingly bad intermittent WiFi for the last 6 months and no technical support! Despite numerous calls and emails I’ve had ZERO help!!!

• gooty no fruity (@Scott_bartlett1) reported 6 hours ago

  @Plusnet what a joke of customer service! Wouldn’t recommend anyone to you or your services !

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