Plusnet Outage Map
The map below depicts the most recent cities in the United Kingdom where Plusnet users have reported problems and outages. If you are experiencing problems with Plusnet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Plusnet users affected:
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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(@explosive_ennui) reported
@Skilsure @Plusnet True but I just can’t rely on them and their poor approach to communication is beyond the pale at this point.
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Plusnet
(@Plusnet) reported
@CllrRBennett Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.
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Plusnet
(@Plusnet) reported
@miktrinh Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.
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Plusnet
(@Plusnet) reported
@AndrewGalvin14 Hi Andrew, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield
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Tan Stevens
(@tan_stevens) reported
@Plusnet @Plusnet well as of 30 minutes ago it was still not working. So your response makes no sense. Its not been solved. When will it be fixed?
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Plusnet
(@Plusnet) reported
@midslibrarian Hi Midlands Librarian, earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused -Mike.P Sheffield
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Steven Hirschorn
(@milh0use) reported
@Plusnet Happy to say that it happens so rarely (in fact I don't remember a service interruption ever before) I was pretty sure it must be a problem with my router! Thanks to the team who got it all working again.
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Plusnet
(@Plusnet) reported
@DaddyGardener80 Hi Russell, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield
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Jonnybgood
(@Jonnybg15843857) reported
2 hours and 46 mins down time@plusnet #plusnet, sort it out please
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Russell Trent
(@DaddyGardener80) reported
@Plusnet Why have you wasted my time and yours with this pointless canned response? I know there is an outage, I've lost half a days work because of it, I asked you to provide a meaningful update, please.
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#GTTO 💙🕷️ 🚴 ❄️ 🇪🇺 she/her Brizzle #BLM #Woke
(@oops_herewego) reported
@Plusnet broadband down since 1030 today, texted you - no response, I'm in Bristol, please stope repeating your mantra of there "we're" problems, THEY ARE ONGOING!. Regular updates please #plusnetdown #fails #poorcustomerservice
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Plusnet
(@Plusnet) reported
@BallTherapyYan Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield
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Tony Bates
(@babblingbates) reported
@Plusnet Reported at 11.10, told at 11.43 the line was OK and it was my problem, told at 12.23 in would be fixed soon, told at 12.27 someone would call in 20 minutes; they didn’t
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Plusnet
(@Plusnet) reported
@paultottie Hi Paul Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks
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Jean-Rémy Duboc ن
(@JeanRemyDuboc) reported
@Plusnet That's great. My connection is indeed back. But that's not the point. The point is, you should have published a post so that everyone knew what was going on and didn't call customer services en mass. Instead you had your reps respond to each complaint individually.
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