Plusnet Outage Map



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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Plusnet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • Alangray1 (@Alangray110) reported

    Plusnet is worst broadband provider in UK... please stay away plusnet

  • Owen Vincent (@doherty120) reported

    I pay like £30 every month for @Plusnet and everything takes ages and so slow like for @ to load, Photos and videos on social media and things to upload like posts//tweets and videos, And keep having to turn WiFi off and on when in another room!! As social media person it’s bad

  • Alangray1 (@Alangray110) reported

    Plusnet: Worst provider I've ever experienced in my life. plusnet

  • Matthew Benn-Edwards (@MattBennEdwards) reported

    Never will I have @Plusnet again #poorcustomerservice

  • Christopher (@CJGterrier) reported

    @BradfordTerrier Tbh mate, having worked at Plusnet for 5 years I wouldn't recommend it, I never had too much of an issue with the service itself, but you're ****** if you wanna ring up mate

  • Alangray1 (@Alangray110) reported

    Plusnet is worst broadband provider in UK... please stay away plusnet

  • Kelly Wood (@KLWood2011) reported

    @Plusnet Absolutely disgusted with Plusnet, we helped my parents switch broadband provider in December last year with an online exclusive offer of £75 cashback. This was never received and upon chasing up...

  • JustonlyClare (@JustonlyClare) reported

    Customer satisfaction text from @Plusnet, this should be fun....

  • BB (@blindnotes2018) reported

    So, now @Plusnet is#BTMinusnet No broadband for almost 2 weeks for blind customer Complaints process via CEO as hopeless as broadband service Wondering what the options are

  • Alangray1 (@Alangray110) reported

    Plusnet: Worst provider I've ever experienced in my life. plusnet

  • Kenny Wenny (@skewwhiffy) reported

    @Plusnet So, having confirmed on the phone and email several times that you won't charge me a cancellation fee because you refused to fix my broadband, you send me a physical letter threatening legal action. Extremely unhappy that you will not send another apologising.

  • Terry (@Terry79023669) reported

    @Plusnet /BT Cowboys must be Avoided been waiting almost 2 yrs 2 resolve my issue. 2 wks No service=No compensation=No reply from CEO=No customer service. Do not b fooled by TV adds, this load of Bandits have No duty of care to the customer and will rob u of your cash. Avoid!!!!!

  • little D (@skydivemini) reported

    @stefanpeck78 @Jamie_bennettt_ @borpin @MoneySavingExp @zeninternet Yes it does, the same as Sky, EE (the non 4G one), plusnet and talktalk. Never had an issue with my speeds with BT, customer service and reliability has always been much better then when I was with Virgin

  • Laurence Cook (@larry_loz) reported

    @Plusnet extremely disappointed that you can screw up a home move resulting in cutting off our internet immediately instead of in two weeks time and not doing everything you can to resolve the issue #poorcustomerservice #disappointed #nointernet

  • allanQ (@allanQ81058958) reported

    @sheptastic74 @VodafoneUK Here’s one for you Andy. I’ve recently had trouble with my router so called Plusnet, an hour later I had a call from EE my mobile supplier to see if I wanted their broadband, a week later, still problems and after another call a ring from an automated Talktalk. Makes you wonder.


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