Plusnet

Plusnet Outage Map

The map below depicts the most recent cities in the United Kingdom where Plusnet users have reported problems and outages. If you are experiencing problems with Plusnet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Plusnet users affected:

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 120
Manchester, England 33
Leeds, England 33
Birmingham, England 23
Glasgow, Scotland 22
Croydon, England 19
Tower Hamlets, England 17
Harringay, England 15
Hackney, England 15
Islington, England 13
Southampton, England 12
Bristol, England 11
Leyton, England 11
City of Westminster, England 9
Edinburgh, Scotland 9
Upminster, England 9
Ealing, England 8
Newcastle upon Tyne, England 8
Bermondsey, England 8
Derby, England 7
High Wycombe, England 7
Enfield Town, England 6
Reading, England 6
Cardiff, Wales 5
Camden Town, England 5
Poplar, England 5
Kettering, England 5
Nottingham, England 5
Fulham, England 5
Southwark, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PtrSsb Ptr (@PtrSsb) reported

    Plusnet going down again , second time in the past few months now , new monthly tradition :)

  • KathRella Kath Rella (@KathRella) reported

    @Plusnet @Misslockstock That page seems to forget to mention the more obvious solution to poor WiFi - buy a decent router instead of the bundled piece of cheap crap you've provided.

  • GalacticalW0lf Galactic (@GalacticalW0lf) reported

    @Plusnet go **** yourselves, I can’t even use 1 DEVICE while on your network.

  • lost_alkhemist Ålkhęmíšt 💙 MaçĞråmpýAlkhëmýfåcę (@lost_alkhemist) reported

    Talking to Plusnet customer services is like talking with a big hug.

  • naoalam Nailah Alam (@naoalam) reported

    @Plusnet have had abysmal service and very poor internet from you for nearly 6 months now & no actual help to resolve whenever I call (every other day/week) as problem just repeats and am left with no improvements to my internet & greatly affecting work.. 1/2

  • purpleisiscat Dr purpleisiscat (@purpleisiscat) reported

    Openreach engineer called out by Plusnet to look at our wobbly web says we're 850m from cabinet & majority of that is old aluminium wire. So not even copper. Explains why our web is a bit ****.

  • RedArmyPaul99 Paul Barrett (@RedArmyPaul99) reported

    @Plusnet is there a problem with signal in postcode B60 as my phone signal has been dreadful for the past few days inside my house?

  • whosthemummy2 Caroline 🔥 #BlackLivesMatter #EndFascismNow (@whosthemummy2) reported

    @Plusnet Hiya my broadband is not recognising my password no matter how many times I type it, please help

  • sifenzik simon andrew fenn (@sifenzik) reported

    @Plusnet no broadband since lunchtime. Flashing orange. Tried the online fixes. Please help.

  • rossDCv1 Rossikins (@rossDCv1) reported

    @LeahMarie1988 @Plusnet @Misslockstock Leah, what issue are you facing out of interest? Poor signal, speed, drops?

  • ArcticPandaPopz Arctic Panda Popz (@ArcticPandaPopz) reported

    @Plusnet Also the faults page doesn't work.

  • TiminEnfield64 Toto (@TiminEnfield64) reported

    Hi plusnet, No Internet since 11 am in En36sp. Just the flashing red light. Is there an issue?

  • C8Bof Carol Bain (@C8Bof) reported

    @Plusnet why will you not give support to an elderly and vulnerable customer who has been trying to get support from you? You are closing her email a/c against her wishes. Very poor service.

  • Frammo59 Simon Frampton (@Frammo59) reported

    @Plusnet I would like to cancel my BT Sport App please

  • Misslockstock Steffers (@Misslockstock) reported

    @Plusnet This page doesn’t help at all!

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