Plusnet

Plusnet Outage Map

The map below depicts the most recent cities in the United Kingdom where Plusnet users have reported problems and outages. If you are experiencing problems with Plusnet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Plusnet users affected:

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 114
Birmingham, England 34
Manchester, England 33
Croydon, England 17
Ealing, England 14
Tower Hamlets, England 13
Leeds, England 11
Enfield Town, England 11
Islington, England 10
Edinburgh, Scotland 10
Reading, England 10
Bristol, England 9
Hackney, England 9
Liverpool, England 8
Nottingham, England 8
Harringay, England 8
City of Westminster, England 7
Streatham, England 7
Lewisham, England 7
Slough, England 7
Bermondsey, England 6
Radlett, England 6
Glasgow, Scotland 6
Newcastle upon Tyne, England 6
Fulham, England 6
Cardiff, Wales 5
Mitcham, England 5
Luton, England 5
Margate, England 5
Leyton, England 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @noisecandyman Hi Thank you for reaching out to us via social media. There is an ongoing issue with Force 9 which we are actively working to try and fix. Apologies for any inconvenience caused in the meantime. Thanks Lee-Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @AethyrUlf Hi Thank you for reaching out to us via social media, I am sorry to hear of the issues you are experiencing. In order to assist further, please may I request you direct message us your account username. Thanks Lee-Plusnet Sheffield

  • voiceproject Voice Project Choir (@voiceproject) reported

    Call me old-fashioned (I’m certainly old) but when your email and broadband service provider doesn’t respond for days of email outage, one might be inclined to think it somewhat rude, particularly having been a customer for THIRTY-TWO years. So, @Plusnet get your act together

  • robmcd85 Rob McDowall AMRSPH FRSA (@robmcd85) reported

    @christesla @Plusnet Mine is back up. Thankfully a temporary issue. Was dreading having to phone them in the morning.

  • christesla Chris Danks 🔋🚗🔌 🇬🇧 🇺🇸📐📐 (@christesla) reported

    Has anyone else’s @Plusnet just gone down?

  • MarkHowitt GM Mark Howitt (@MarkHowitt) reported

    As a @bt_uk shareholder for years I have to checkout the cust service. And overall @Plusnet lacking. My readers worldwide can't believe it.

  • Broughton500 Matthew Broughton (@Broughton500) reported

    anyone else having plusnet problems this morning?

  • Rebecca_JTaylor Rebecca Taylor (@Rebecca_JTaylor) reported

    @Plusnet is there an issue in the WA7 area?

  • gillianj1962 Gillian Jackson (@gillianj1962) reported

    @Plusnet 4 days without broadband. One very unhappy customer.😡

  • DorothytheCatto Dorothy 🇵🇸 (@DorothytheCatto) reported

    You're so crap plusnet. Minimum guaranteed speed, my arse!

  • RareAxies Rare | Tribally 🛠 (@RareAxies) reported

    @Plusnet service outage in Worcstershire? Router flashing red, resetting does nothing.

  • Jillinchillin Jill Ⓥ (@Jillinchillin) reported

    @Plusnet Looking to renew my contract but when I click on the deal I want, it shows higher tariffs and not the one I want. Can you help?

  • AlysonAjm alyson (@AlysonAjm) reported

    @Plusnet email not working - error - tried different pcs and methos of access - is there a problem?

  • AlysonAjm alyson (@AlysonAjm) reported

    @Plusnet is there a problem - database error:connection failed ? please help

  • AethyrUlf Aethyr Heartsong ΘΔ🐺🌕 (@AethyrUlf) reported

    Bank ****** up, they sent me £80 compensation the same day. ISP ****** up, they'll send me back what they overcharged... eventually, maybe. Poor showing @Plusnet.

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