Plusnet Outage Map

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Plusnet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • lyndsay mc cook (@lyndsaymccook) reported

    @AlexSnarfer13 Plusnet is awful in that area too

  • FIBRESURF (@Fibresurf) reported

    @MarcAllera @bt_uk Maybe you could spend some money training the cretins you employ at Plusnet! I have had a year with no mobile - but your still taking payemts! Your employees are liars and full of crap

  • Lynn Coe (@lynncoe44) reported

    Absolutely disgusted at the service from @Plusnet! Account setup on 21/10, services to go live on 4/11, then delayed to 16/11, then they don't do it on weekends! Called everyday, no one has any idea. No call backs, no updates & on hold for 20 mins each time! Still not connected😡

  • Nick Spalding (@NickSpalding) reported

    @EE Plusnet. Your service checker advised that the mast is being 'updated'. Its been saying that for a while now... 🙄

  • Dr Jane McCartney (@DrJaneMcCartney) reported

    @MartinSLewis sadly having to cancel 3 long term mobile contracts with @plusnet too frustrating when newbies get 8gb for £8 existing only offering £9 for 6gbs

  • Tina Luke (@bluehouseBandB) reported

    @bt_uk the one thing I’ve been struggling with is why I’m being charged a huge premium for a business account - £71.64 per month! Ain’t getting no special service, certainly no business like service. It’s a relief to be swapping to @Plusnet for less than £30!

  • north enzhy! ☆ (@xEnzhy) reported

    If you’re from the UK and consider switching providers do NOT go to PlusNet. Mines been going down a good 5 times a day for WEEKS now and have never gave me guaranteed speeds for bs reasons. Scam of a company. Had them for over a year so I’d know. ******* disgrace.

  • shelby black (@shelby1nick2018) reported

    @JustCogz @plusnethelp You’re wasting your time talking on here I had months of this crap and just left by contacting a new service and they do all the transferring. Plusnet are fire

  • Stuart Dootson (@studoot) reported

    @Samathy_Barratt We had a problem with our PlusNet that ended up being a problem in the OpenReach cabinet. Needed 6-8 OpenReach visits & would have been more, but the intermittent showed itself during a visit & they sorted it straight away. But it felt hopeless until that final visit...

  • Alex Wood (@AlexWood88) reported

    @danpriceSM @TalkTalk @Plusnet @WeAreOpenreach They all use Openreach except Virgin Media. They have a total monopoly on the network.

  • DAN PRICE 🌴 (@danpriceSM) reported

    @TalkTalk @Plusnet Probably best you haven’t replied yet, @Plusnet - just found out you use @WeAreOpenreach as well so won’t be jumping in bed with you. No doubt you’ll be just as bad as @TalkTalk!

  • EE (@EE) reported

    @inputforcolor I understand what you're asking for and I wish I could give you a more in depth report. I'm sure your provider Plusnet will be able to do this for you though. You will still receive the regular updates you signed up for- from EE, and I hope these help. -Linzi H

  • Mimm (@MadamMimm72) reported

    @plusnethelp Another supplier, same problem. Common denominator is Plusnet. Also have a complaint open with you, no reply for days. Ridiculous.

  • DAN PRICE 🌴 (@danpriceSM) reported

    @matthewisotwitr @TalkTalk I do t blame you at all! I’m on the chat to @TalkTalk now trying to cancel and looking into @Plusnet as they are apparently really strong in our area. 🤞🏼

  • inputforcolor (@inputforcolor) reported

    48hrs without a #mobile signal is not as annoying as the #stonewall of #silence from @EE about their #failure to provide a service @EE PR team clearly assume a dearth of communication is #BestPractice in #CustomerService They are completely mistaken 🤬 @Plusnet

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