Plusnet

Plusnet Outage Map

The map below depicts the most recent cities in the United Kingdom where Plusnet users have reported problems and outages. If you are experiencing problems with Plusnet, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Plusnet users affected:

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 105
Birmingham, England 30
Manchester, England 29
Croydon, England 14
Leeds, England 13
Islington, England 11
Tower Hamlets, England 11
Edinburgh, Scotland 10
Ealing, England 10
Reading, England 9
Enfield Town, England 8
Bristol, England 8
Leyton, England 7
Liverpool, England 7
Cardiff, Wales 7
Streatham, England 7
Glasgow, Scotland 6
Southwark, England 6
Mitcham, England 6
Harringay, England 6
Lytham St Annes, England 5
Lewisham, England 5
Newcastle upon Tyne, England 5
Luton, England 5
Nottingham, England 5
City of Westminster, England 5
Margate, England 5
Hackney, England 5
Fulham, England 5
Bradford, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SpocksOddSocks SpocksOddSocks (@SpocksOddSocks) reported

    @skyejromance @NHousley @SkyHelpTeam Yep, same. Sheffield and Plusnet. Went down around midnight.

  • AmandaP22688260 Amanda Parker (@AmandaP22688260) reported

    @Plusnet new customer of 4 days and speeds are 4.80 what the hell?

  • jamiewortleyuk Jamie Wortley (@jamiewortleyuk) reported

    @Plusnet no broadband at AL2 1GG. Pls can you help?

  • JoeMcke97475279 Joe Mckenzie (@JoeMcke97475279) reported

    @Plusnet hope you have a good night, i thought that all my problems were over after just over a week with no problems them last evening and again tonight we have lost wi-fi ,seeing you now have a RELIABLE router wonder if this would solve the problem once and for rest of my contract ????

  • philunwin Phil Unwin (@philunwin) reported

    @Plusnet I am trying to view my account on your website but it's not loading properly and painfully slow. Set er.problems your end????

  • Scragglington Craig Hughes (@Scragglington) reported

    @steviebiscuit @Plusnet Same here, DM wasn’t helpful and SIM still hasn’t arrived today. In 20 years of porting numbers, no other network has proceeded with a number port before the SIM is active (most of them don’t take a full week to get a SIM to you either).

  • oldmangaming78 Phill owen (@oldmangaming78) reported

    @Plusnet my bt sport app stopped working today saying I needed to upgrade my package , can you help please , thanks

  • theguruofthree Fred (@theguruofthree) reported

    @techreverie @Plusnet It's been reasonably good this week until now, where it's been down 20+ minutes now. The modem seems to have a link, but is not signing in so it's not a line issue. Seems like something higher level is wrong.

  • Bazman500 Ian Barrie (@Bazman500) reported

    @Plusnet Please can you PUT down your effin mulled wine and get back to me on my repeated reporting of zero internet.

  • Bazman500 Ian Barrie (@Bazman500) reported

    @Plusnet Please can you out down your effin mulled wine and get back to me on my repeated reporting of zero internet.

  • C_G_Meadows Chris meadows (@C_G_Meadows) reported

    @Plusnet Well it couldn't be any worse than the current one you give to poor unsuspecting customers!

  • lionlambandme Hannah ☕️ (@lionlambandme) reported

    @Plusnet our router has an orange light, with the broadband sign flashing red. I've tried following your troubleshooting guide but it wants a landline to plug in, which we don't have. how do I go about fixing the issue, or is there an outage?

  • McWojjed Roger Sanford (@McWojjed) reported

    @Plusnet webmail is down again with a big broken banner (all devices). Status says all fine. Please don't repeat previous debacle 👎😕

  • ChloeRaccoon Chloe Raccoon (@ChloeRaccoon) reported

    On to plusnet atm, line @73092/19999. Getting the up, but the down is capping at 39/40

  • mernywernz MERNY (@mernywernz) reported

    OI @Plusnet YOU ABSOLUTE BAG OF SHITE. IF MY INTERNET DOESNT STOP BEING SO **** I'm GOING TO STAB MYSELF IN THE EYE AND IT'S ALL YOUR FAULT

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