Plusnet Outage Map
The map below depicts the most recent cities in the United Kingdom where Plusnet users have reported problems and outages. If you are experiencing problems with Plusnet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Plusnet users affected:
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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3DaGoat
(@Gorzy_MF) reported
@camieoa5 Plusnet is like the worst in the world
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G T
(@gombrich_261209) reported
@Plusnet my internet is not working !
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jaz j
(@jjand00) reported
@Plusnet please can you sort your crap connection out just been kicked out of a meeting
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Jessicks
(@JRoberson_) reported
@Plusnet I live in SW2 area London and I cannot connect to WiFi. Is there an issue in my area? I can’t work!
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CW PROPERTY SERVICES
(@CWPropertyS) reported
@Plusnet my wifi keeps disconnecting and when it is connected it is really slow. I have followed all the advice on the website to set up the router but it still does not help.
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Hugo Texugo 🏳️🌈
(@TexugoHugo) reported
@Plusnet Hi, but is the outage problem resolved?
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Plusnet
(@Plusnet) reported
@beplatform Hi Alice, I'm really sorry about that, it's likely that it's a wireless issue. Your case handler will get back in touch soon and I'll drop him a message now. - Adam - Plusnet Sheffield
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alice
(@beplatform) reported
@Plusnet @Plusnet @plusnethelp thank you for reply but the Point is, the connection is unstable - it is ok some of the time & sometimes it’s not - you need to check the History of line - not run a test after the issue is reported. I have a single device connected & am 1m from the router.
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Form® Design
(@Form_design) reported
@Plusnet please can you update me on my order issue, I'm not hearing anything since last Thursday and it takes too long to get through to you on the phone
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piscohof
(@piscohof) reported
Here are three things I am fed up of. Dose escalation strategies, Plusnet and the fact that 90% of today's feed is people claiming other people have said stupid things behind their backs. And then acting surprised they noticed, EVEN THOUGH THAT WAS OBVIOUSLY THE POINT.
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𝓢𝔂
(@Sy_UKOfficial) reported
This month I've had to pay PlusNet for a Broadband service which I can't even use because I'm contractually obliged to do so & my phone was only device I had & I've also had to pay for a basic phone & sim card along with paying PlusNet for sim in my phone that police have seized.
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anthony sales
(@anthonysales1) reported
@Plusnet another day of poor connection get really annoyed with keep phoning and go through the same thing
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The man known as E
(@xavier_gonzo) reported
@Plusnet good afternoon, have had problems with my internet since Friday. Have logged multiple calls and problems are still ongoing. Please can someone help me with this.
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lynda downs
(@downsfennon) reported
@Plusnet Asked a question never answered?
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Paul West
(@PaulWest_) reported
@plusnethelp @plusnet any chance of anyone answering your phones this side of 30 minutes? I haven't heard from anyone for four days now regarding a massive issue
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