Plusnet Outage Map

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Plusnet Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • pip (@pippapip) reported

    @MultiMrPhill I’m with Plusnet, they’re ok as it goes... helpful in the phone so far but haven’t needed to call much. I have been with Sky and Talktalk over the years and talktalk were the worst of the three...

  • Guy Vermintwat MEP (@ksw1monk) reported

    @SteveBremner @plusnethelp I just realised my issue was BT overriding the Plusnet Username. I'll have to send them chocolates now😳

  • Blank (@ChrisCringlez) reported

    @Plusnet Internet service extremely poor every evening. Understand it can be busy , but can't even send email! Please reply with a solution

  • Terry (@Terry79023669) reported

    @Plusnet Cowboy provider still lying low hoping I will go away, Wrong!!! Im here 4 the long haul, still searching 4 Bandit CEO. 2wks No service=No compensation=No reply from Bandit CEO=Zero customer service, been waiting 29 months and will b here 4 next 29 months. Avoid Plusnet!!

  • Trevor M5AKA (@MX5AKA) reported

    @EmZeroJayney @Ofcom Getting fibre still major problem made worse by seemingly separate companies like EE, Plusnet, OpenReach all being part of BT. As well as operating "competing" companies BT is near monopoly fibre provider supplying co's like SKY BT needs to be broken up but @Ofcom failed to do so

  • Conor Mohan (@ConorMoaf) reported

    Jesus boys @Plusnet internet is the worst thing ever!!!!

  • Wayne Stevenson (@Wayne851054) reported

    @Plusnet I'm having a problem with the phone, no dial tone and no incoming calls

  • 💖 Sammie D [DRs] 💖 (@Sammie_D) reported

    @HarbyInHD @VodafoneUK @Plusnet I don’t miss working in that industry at all 😂 Used to have to try convince people to stay with us and pay stupid money and in my head I’m thinking “l don’t blame em if they’re saving £20 a month 😂”

  • 💖 Sammie D [DRs] 💖 (@Sammie_D) reported

    @HarbyInHD @VodafoneUK @Plusnet Also depending on the problem. If it’s on the line/exchange, they all use Openreach and depends if you get lucky with a good engineer. Some of em can be useless 😂

  • Harby (@HarbyInHD) reported

    It took @VodafoneUK 4 days to fix something @Plusnet couldn't repair for over a year. I cannot pit into words just how poor Plusnet were, and how helpful Vodafone are. Anyone looking for a new net provider, DO NOT use Plusnet #HarbyOut

  • Pete Norman (@peteyamr1) reported

    @KeithHuewen @Plusnet @2WheelsforLife @plusnethelp We had internet with them total nightmare hidden charges internet usage used even when nothing conected (we tested it) now with BT who own them and different level of service.

  • Colin Layzell Cabinetmakers (@colinlayzell) reported

    @plusnethelp today we start #day9 without #phone service another day with little or no help from #plusnet. Monday I was promised service would be back within 24hours!! #poorservice

  • Colin Layzell (@colin_layzell) reported

    @plusnethelp today we are starting #day 9 without phone service another day with little or no help from #plusnet!!

  • Ian Emery (@IanEmery_HTT) reported

    @mrmarksteel I once spent 3 days on hold to PlusNet's "Dedicated New Customer Support Line" AKA their normal number. 90 minutes of "Your call is important to us", then auto hang up. Rinse and repeat 9:30am-3pm Weds to Friday. Router had someone else's password and username hardwired into it.

  • Kat (@BooshKat) reported

    So my first @Plusnet bill came out of my bank account today, which I find hilarious because I haven’t actually used the service yet on account of still having no router. Excellent. Let’s see if the router arrives tomorrow. @plusnethelp

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