Plusnet Outage Map
The map below depicts the most recent cities in the United Kingdom where Plusnet users have reported problems and outages. If you are experiencing problems with Plusnet, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Plusnet users affected:

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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SpocksOddSocks (@SpocksOddSocks) reported
@skyejromance @NHousley @SkyHelpTeam Yep, same. Sheffield and Plusnet. Went down around midnight.
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Amanda Parker (@AmandaP22688260) reported
@Plusnet new customer of 4 days and speeds are 4.80 what the hell?
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Jamie Wortley (@jamiewortleyuk) reported
@Plusnet no broadband at AL2 1GG. Pls can you help?
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Joe Mckenzie (@JoeMcke97475279) reported
@Plusnet hope you have a good night, i thought that all my problems were over after just over a week with no problems them last evening and again tonight we have lost wi-fi ,seeing you now have a RELIABLE router wonder if this would solve the problem once and for rest of my contract ????
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Phil Unwin (@philunwin) reported
@Plusnet I am trying to view my account on your website but it's not loading properly and painfully slow. Set er.problems your end????
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Craig Hughes (@Scragglington) reported
@steviebiscuit @Plusnet Same here, DM wasn’t helpful and SIM still hasn’t arrived today. In 20 years of porting numbers, no other network has proceeded with a number port before the SIM is active (most of them don’t take a full week to get a SIM to you either).
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Phill owen (@oldmangaming78) reported
@Plusnet my bt sport app stopped working today saying I needed to upgrade my package , can you help please , thanks
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Fred (@theguruofthree) reported
@techreverie @Plusnet It's been reasonably good this week until now, where it's been down 20+ minutes now. The modem seems to have a link, but is not signing in so it's not a line issue. Seems like something higher level is wrong.
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Ian Barrie (@Bazman500) reported
@Plusnet Please can you PUT down your effin mulled wine and get back to me on my repeated reporting of zero internet.
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Ian Barrie (@Bazman500) reported
@Plusnet Please can you out down your effin mulled wine and get back to me on my repeated reporting of zero internet.
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Chris meadows (@C_G_Meadows) reported
@Plusnet Well it couldn't be any worse than the current one you give to poor unsuspecting customers!
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Hannah ☕️ (@lionlambandme) reported
@Plusnet our router has an orange light, with the broadband sign flashing red. I've tried following your troubleshooting guide but it wants a landline to plug in, which we don't have. how do I go about fixing the issue, or is there an outage?
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Roger Sanford (@McWojjed) reported
@Plusnet webmail is down again with a big broken banner (all devices). Status says all fine. Please don't repeat previous debacle 👎😕
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Chloe Raccoon (@ChloeRaccoon) reported
On to plusnet atm, line @73092/19999. Getting the up, but the down is capping at 39/40
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MERNY (@mernywernz) reported
OI @Plusnet YOU ABSOLUTE BAG OF SHITE. IF MY INTERNET DOESNT STOP BEING SO **** I'm GOING TO STAB MYSELF IN THE EYE AND IT'S ALL YOUR FAULT