Plusnet Outage Report in Hammersmith, Greater London, England
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The latest reports from users having issues in Hammersmith come from postal codes W6.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hammersmith, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hammersmith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Hammersmith, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Muswell Hill, Edgware, Hackney, Hammersmith, Poplar, Watford, Croydon, Paddington, City of Westminster, Hounslow, City of London, Newham, Southall and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Muswell Hill |
Internet | |
| Edgware |
TV | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hammersmith, England
Latest outage, problems and issue reports in Hammersmith and nearby locations:
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Ryan Brock
(@RJBrock) reported
from
Walthamstow, England
@aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help
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Phil
(@hastiecamera) reported
from
Hillingdon, England
@plusnethelp 7 days on and no idea why my line was cut let alone when it’s going to be re connected. #plusnet don’t call back when they promise to - no updates and generally appalling service from this generally good company. Step up your game and sort this out.
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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Sarah Morton
(@SarahMorton6) reported
from
Wandsworth, England
@Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Phil
(@hastiecamera) reported
from
Hillingdon, England
@plusnethelp 7 days on and not even a reason as to why my line was terminated let alone any time scale as to when it will be re-connected. Laughed at when I asked about a SIM card to give me some connection to the internet. #plusnet never return calls - shocking service.
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sagar Desai
(@SagarJan) reported
@Plusnet I am from Reading area RG7 and my fibre broadband isn’t working from last 48 hours, really pissed off that I am paying a big monthly amount yet this kind of service. Your advisors tell me to wait for another 72 hours to get fault resolved. 5 days LOS is **** service!
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J|Davies🌈☸️♋️
(@JUANDAV95778201) reported
Saved £30 a month on my broadband!I switched to Plusnet and saved £30 a month on my broadband! The service is great and the customer service is exceptional. I would definitely recommend Plusnet to anyone looking for a good broadband deal.
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Plusnet
(@Plusnet) reported
@gilliankilroy Hello Gillian. Sorry for the issue getting on the Plusnet website. What message comes on the screen? Here are a few things you could try; restart the device ,removing the tab ,clear cache and cookies and trying a different browser. Mohammed Plusnet Sheffield
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Graham Ife
(@OfWolfAndGram) reported
@Plusnet Hello, I've just come home and seen the LOS light is red on my OpenReach box. My router is lit up orange. I'm on full fibre. I've reset the OpenReach box and router but it's still red. Can you help?
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chickpea
(@chickpeajones) reported
@MsMarmitelover @Plusnet I finally them after years of terrible service and false hope. They used to be brilliant before they got taken over. I don’t miss them.
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Fr.James Mather FRSA #StandWithUkraine #LoveENO
(@tigerrector) reported
@Plusnet Why's your service so unclear? Trying to complete my BTSportsApp just takes me to: "Great news, you've already completed your registration. To access BT Sport simply download the BT Sport app and log in using your BT ID" No indication how to actually 'simply download'
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Anthony Wieser
(@WieserSoftware) reported
What's going on with your email service, @Plusnet? It appears that all of the settings are now unavailable, with this message... Not sure I'd recommend them any more, @MoneySavingExp 1/n
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Anthony Wieser
(@WieserSoftware) reported
Here's the message|: Plusnet email service We're reviewing our email service, which means you can't create a new Plusnet email address at the moment. We haven't made a decision about the future of our service, but if we do make any changes you'll be the first to know. 2/2
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I'm the messenger. Fire away!
(@bmc875) reported
@supershycelts I have used Plusnet for some years. (They are a BT light company). No problems.
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Joe
(@cysecste) reported
@Plusnet how can I get support with my broadband without calling you? I'm profoundly deaf and all your support directs me to call you which won't work.