Plusnet Outage Report in Kensington, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Kensington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kensington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (7%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Kensington, England
The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, Poplar, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 21 hours ago |
|
London
|
Internet | 21 hours ago |
|
City of Westminster
|
Total Blackout | 2 days ago |
|
London
|
Internet | 3 days ago |
|
London
|
Internet | 3 days ago |
|
London
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Ben Smart (@BenSmart1) reported from Watford, EnglandHopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
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Jo (@Jo48651873) reported from Islington, England@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Tasha Fine (@branat01) reported from Enfield Lock, England@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
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Tasha Fine (@branat01) reported from Enfield Lock, England@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
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Tandleman (@tandleman) reported from Poplar, England@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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Napoleon (@NW6Penguin) reported from Camden Town, England@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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elyob (@elyob) reported from Kingston upon Thames, England@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Harrison2020 (@Harrison20202) reported from Wandsworth, England@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Steph 🍻 (@stephpb) reported from Camden Town, England@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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MadameCholet (@PurpleDon1973) reported from Ilford, England@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Steph 🍻 (@stephpb) reported from Camden Town, England@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandAnyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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elyob (@elyob) reported from Kingston upon Thames, England@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Tasha Fine (@branat01) reported from Enfield Lock, England@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, EnglandSuffering a @Plusnet outage in KT3 @plusnethelp
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Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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S. (@Shazzabam) reported from Islington, England@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Tandleman (@tandleman) reported from Poplar, England@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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ljredux (@ljredux) reported@plusnet My Dad asked me to drop by because his internet (Plusnet fibre) went down. The problem seems to be external (local or national). He lives in Stoke-on-Trent. Do you know anything about an outage?
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Andrew Paul Culling (@MrCulling) reported@Plusnet paid bill yesterday yet service is still restricted 😢
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Isabel (@isabelBike) reported@Plusnet my broadband (in SW162JG) has been poor for months now, calls are dropping repeatedly, and there's hardly any bandwidth. Any plans to sort the problem soon?
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Corrie Parody Daines (@corriedaines) reported@Plusnet can I freeze my account? As I have moved out and will have to cancel. But it would be better to freeze ... I can't get through on calls ...
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Louise (@emeliasmum) reported@Plusnet terrible customer service over a prolonged period. It seems no one from your team actually has any desire to listen and help. Zero care, zero service (no wifi of any kind) and yet told we still need to maintain our payments. Totally unacceptable.
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John McPhie (@johnmcphie) reported@plusnet I urgently need broadband support and all of your phone numbers are down. Help!
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sue moon (@suemoon99) reported@Plusnet trying to get in touch with your customer service team is proving impossible!! When contacting the number on your page the number is not recognised
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Ealing Brewing (@EalingBrewing) reported@Plusnet As you know, I've already called to tell you to cancel the contract. What would calling again achieve?
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𝙍𝙮𝙖𝙣 𝙄𝙣𝙜𝙡𝙞𝙨 © (@KippaxRyan92) reported from Thornton, EnglandIs #PlusNet broadband a part of BT? Thinking of switching as my current internet is nearly out of contract but had bad experiences with BT in the past so am at a bit of a loose end. I rely on descent internet as I stream everything via my TV.
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gillian kilroy (@gilliankilroy) reported@Plusnet is your website not working? Just logged into my account. Whatever I click on brings no results. For eg, clicked on Contact Us for my account and nothing happens.