Plusnet Outage Report in Kensington, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Kensington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent Plusnet outage reports came from the following cities: Fulham, Wood Green, Enfield Town, London, Golders Green, Croydon, Southwark, Hackney, Bermondsey, Tower Hamlets, Holborn, City of Westminster, Ealing, Hendon and Islington.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Wi-fi | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Allison Randell (@PictureEdAlly) reported from Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Jellicle as Fuck (@dansette) reported from Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Steve Hunnisett (@Blitzwalker) reported from London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Barbara Broccoli (@Errorfied) reported from Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet customer service a absolute joke
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miac notnats (@MiacNotnats) reported from Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Chris Furneaux (@cfurneaux) reported from London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Helen Parton (@TotalOfficeBook) reported from Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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jnthn (permanently broken) (@JSDBroughton) reported from London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Gaurav Patel (@gauravity) reported from Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Chris Furneaux (@cfurneaux) reported from London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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yunus (@_yunu5) reported from Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Monopoly Dog (@DogMonopoly) reported from Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Monopoly Dog (@DogMonopoly) reported from Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Umi (@Umi_Hawa) reported from Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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yunus (@_yunu5) reported from Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Espley (@PaulEspley) reported
90 days since I signed up to @Plusnet, and still no service. 70 days since 1st visit from #OpenReach and inadequate external cable still unresolved. @OpenreachHelp. Like most broadband providers #Plusnet dependent on #OpenReach but the communication between both is deplorable.
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John Sinclair (@johnleedsroad) reported
@Plusnet Good morning. I have been having issues with no network since Thursday 26th. I've had a new SIM and been in contact but with no resolution. Would you know how this is progressing. I don't really want to buy a phone from Tesco , as was suggested. Thanks, John
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Ludicrous Legacyy (@LudiLegacyy) reported
@SlicCB0ii @Plusnet Oh ya, currently trying to fix it
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Sharon Spencer Barrett 💙 (@spencer_s) reported
@Plusnet is there a known outage in the CV3 area or is it just us?
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Miss Kirby 💋 (@plussizecutie_x) reported
@JordanGrange80 @Plusnet I got through about 5minutes I phoned up about my bill because the Internet has been **** and found out that I didn't have an up to date contract with them. But now I have fiber with them along with landline for £34 a month
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Sazzy Sandra 🐈☕📚🍫 (@Sazzy__Sandra) reported
Wonderful NO HOUSE INTERNET TIL MONDAY AFTERNOON @Plusnet HOPE GET DISCOUNT not impressed USING MOBILE DATA YOU GOING TO PAY FOR THAT? been with you many years seriously thinking changing told 'get younger member family come check doing everything correct' INSULTING NOT STUPID
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Sazzy Sandra 🐈☕📚🍫 (@Sazzy__Sandra) reported
@Plusnet House phone working when plugged into main socket NO INTERNET had problems with this new box off and on since got
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citizenmike (@citizenmike) reported
@Plusnet it is impossible to contact you to raise an issue for my mother in law which is that she cannot access email since last Wednesday - please advise
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Ian Moss (@CotyHS2) reported
And off again, @plusnet. Your service is bollox
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Ludicrous Legacyy (@LudiLegacyy) reported
Stream cut short due to @Plusnet cutting out my internet, after a restart etc my internet is now down to 13mbos download and 2mbps upload…