Plusnet

Plusnet Outage in Kensington, Greater London, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 Problems detected at Plusnet

Plusnet problems in the last 24 hours in Kensington, England

Plusnet Outage Chart in Kensington, Greater London, England 10/21/2020 06:20

October 21: Problems at Plusnet

Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 77.16% Internet
  • Wi-fi 10.03% Wi-fi
  • Phone 5.71% Phone
  • Total Blackout 4.63% Total Blackout
  • E-mail 2.16% E-mail
  • TV .31% TV

Plusnet Outage Map Near Kensington, Greater London, England

The most recent outage reports and issues originated from London, Islington, Watford, Teddington, Hounslow, Hampstead, Mitcham, Croydon, Enfield Town, City of Westminster, Bromley, Borehamwood, Finchley, Harrow and Paddington.

United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon E-mail
United KingdomLondon Internet

Plusnet in Kensington, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:
  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • orhr14 RhodriRoberts (@orhr14) reported

    @Ofcom Can you help with this? Both my wife and I work from home and are unable to do so due to this mess. @plusnethelp @Plusnet

  • orhr14 RhodriRoberts (@orhr14) reported

    @Plusnet In the process of moving to your broadband service I have been disconnected by my current provider. You were due to take over the service today but have not done so. I'n unable to get through on your telephone line. Can you get in touch to discuss the matter?

  • alan0669 Alan 🐝 (@alan0669) reported

    @amyjaybritton Well done getting through. I spent most of the morning a couple of months back trying to get in touch with Plusnet over my broken broadband, not something you need when you're working from home. O2 used to have the best customer service, they were happy to chat all day

  • Zoey35971484 Zoey (@Zoey35971484) reported

    @Plusnet I messaged Plusnet support on the 17th and I still haven't received a reply

  • steveoooooo1 SteveL (@steveoooooo1) reported

    @howiehok3434 Only down side is that, Plusnet's wifi routers are actually a disgrace.

  • Bartosz_Marzec Bartosz Marzec (@Bartosz_Marzec) reported

    @Plusnet Why is it impossible to contact Plusnet customer service as an existing customer? Sales people are available, but technical support is not. It's the middle of October, you can no longer blame COVID.

  • rgarob_rob Rob Ayton (@rgarob_rob) reported

    @virginmedia What are these faults tho? I was with @Plusnet for 4 years with not a single fault. No refunds ever applied either, we’re paying for a premium service but @virginmedia not fulfilling their end of the bargain. Combined with 1st day of our newborn too 🤯🤯

  • Vanalli Matt (@Vanalli) reported

    @plusnethelp Hi can I get some help with my Plusnet Broadband please?

  • laurenjadepope Lauren-Jade (@laurenjadepope) reported

    @UswitchUK @Plusnet How?! They’re customer service skills are shocking

  • clareos1 Clare Neilson (@clareos1) reported

    @Plusnet again a disappointing customer service from you.... no reply to any of my contact ... poor show again