Plusnet Outage Report in Kensington, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Southwark, Paddington, Hackney, City of London, City of Westminster, Harringay, Hounslow, Newham, Islington, Hammersmith, Greenford, Stanmore, Croydon and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
||
| Paddington |
Internet | |
| Hackney |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Derby fan John
(@John__________G) reported
@plusnethelp for the past 7 months since taking up your broadband I have had really poor wifi from you that isn’t fit for purpose and getting worse. I’ve upgraded my contract, had an engineer out and bought myself a wifi booster to no avail. #Plusnet #Wifi #poorservice
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kriti lad
(@Ladthaks_k) reported
@plusnethelp A joke to give £10 for elderly people as faulty line. What are elderly suppose to do know, cannot go out as of Corona, watching tv all day is boring as rubbish on tv. Plusnet is terrible waited just over 30mins on phone just to hold
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Justin Godfrey
(@Justabator) reported
Multiple missed dates of completion (told it’ll be fixed 9pm that day 3 times) to be then told Friday 19th 9pm latest. That has been and gone with no service. To be fair plusnet can only work with what they’ve got but every agent telling me an outage of this length is unheard of.
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Jo Ⓥ
(@PhoenixJo2010) reported
I’m switching mobile provider (@asda_mobile to Plusnet). I still have credit on my Asda account & would like to donate this to charity. Problem is that Asda don’t allow text donations to short numbers. What can I do? Any advice would be really appreciated, thanks @MartinSLewis
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tynaghtina
(@tynaghtina) reported
@orsolyakasa Same issue here @plusnet factory reset, spoke to customer service still no access to WiFi I've paid for since 14th feb
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D🐄
(@the1975bird) reported
Worst mistake going to Plusnet omg 😫
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Gabrielle Kawani
(@GabrielleKawani) reported
@Plusnet @plusnethelp i need help, i have been trying to get in touch for 3 days and no one comes back to me, i have problems on the mobile internet and i use it for work. please if you can help me
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Paul Merchant
(@paulm4231) reported
@Justabator You getting compensation then check the terms and conditions of your agreement with plusnet you may be due money or you may be able to cancel your contract with them as they are breaching the agreement
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Jeska
(@jeskaowen) reported
@turkishtabs @Plusnet @WeAreOpenreach they have left my 81 year old mum without internet for months refuse to send a engineer and instead expect her to deal with their broken tech, bloody disgraceful service
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Flora Sweeting
(@floragh) reported
@comicrelief trying to text car to 81155 but it’s not delivering? With @Plusnet is there an issue either end?