Plusnet Outage Report in Kensington, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hackney, City of Westminster, Harringay, Paddington, Southwark, Hounslow, Newham, Islington, Hammersmith, Greenford, Stanmore, Croydon, Wembley and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@markfaulkner67) reported
@Plusnet and @WeAreOpenreach if this issue with my broadband is not sorted by Monday I will be contacting @Ofcom. You are disgraceful.
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Mark
(@markfaulkner67) reported
Appears to me here that @Plusnet must be incompetent. Why would it take what was a perfectly good connection with @TalkTalk on 15th feb to having nothing. Bet they have no problem talking money out of my bank account.
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Chloe-Marie 💕
(@chloe_marieoxo) reported
Imagine paying £30 a month for Wi-Fi @Plusnet that doesn’t connect making your smart tv, iPads and phones unusable. We’ve burnt through nearly 200gb of data the last month because of how crap the service is. Thanks @O2 for providing a stable 4G connection. #plusnetfail
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Topcat🦁
(@simonhall446) reported
@Plusnet Thank you. I have rang to cancel but there is still the issue with the price of the final bill. £44.13 is the wrong amount. This is why I received a lot of refunds as the account was never set up correctly and I was always charged too much.
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Plusnet
(@Plusnet) reported
@happyhippiOG That's not a problem. If you do need anything from us, just drop us a message. - Curtis, Plusnet Sheffield
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DC by the sea
(@SeagullDC) reported
Having to cancel my broadband with @Plusnet due to family breakdown and house sale. Discovering they'll charge me for leaving the contract early is not ideal. Thanks for your support. Will not use again!!
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Sammi McKean 💙🇺🇦
(@SammiMckean) reported
@paullewismoney Move to plusnet, same provider, better service, less money..
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Rebecca DeLozier
(@BexBMe) reported
@Plusnet I just placed a SIM-only order but noticed the delivery address auto-filled incorrectly. Customer services says they're unable to amend the address or cancel the order despite order being placed minutes before... what's up with that? #WheresMySIM
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merg
(@mergym3rgles) reported
@TheCloudBeeTTV @Plusnet Notoriously awful @Plusnet - I've had really good service from BT or Sky. BT currently really good. 16 days is unnacceptable.
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Mark
(@markfaulkner67) reported
@Plusnet Will you stop phoning and emailing me regarding customer service, future billing and price increases. I want only 1 phone call Tell me when the engineer is coming to connect me to a service you have the cheek to charge me for. Also stop telling me I’m taking ownership.