Plusnet Outage Report in Kensington, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent Plusnet outage reports came from the following cities: Newham, London, Hammersmith, City of Westminster, Kensington, Hackney, Paddington, Harringay, Croydon, Barnet, Greater London, Poplar, Southwark, Ilford and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Dame C 🧙🏼♀️
(@DameClaraM) reported
from
Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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Ben Smart
(@BenSmart1) reported
from
Watford, England
Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Groundsell
(@mimiscar2202) reported
@Plusnet I'm not sure how you consider 6 days without Internet connection to be good value for money and effective customer service. No, Plusnet, I will not be recommending you to a friend...
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Heather Buckman
(@TataniaRosa) reported
@Plusnet Hi. We’ve having a problem with our internet speed. Started yesterday (5th) at 6:30 am. Very, very slow. Upload speed: 0.14 mb/s, download 0.89 mb/s. Can you help please?
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heisenburgs **** house
(@32XSEGA) reported
i hate plusnet so much i finally got into a raid after waiting 15 minutes and instantly the internet is down
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Highwaylass
(@highwaylass) reported
Hi @Plusnet is there a problem in the West Midlands? Trying to connect over wifi and I get the router login page, which is refusing to recognise my password.
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jaggy thistle
(@jaggythistle50) reported
Major probls with @Plusnet . Terrible service. Goalposts moved continually. Now they claim only man that cam assist with cancelling after 3 weeks of failures is on holiday. Refuse to let me speak to anyone else., stay clear folks. Seems they only have 1 manager
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Timothy Prosser ( Reform Derby & Reform UK )
(@prosser_timothy) reported
@ajayjagota @GBNEWS @LloydsBank Agree. All the major banks seem as bad. I phoned Plusnet though this year... 45 mins.. Sorry our it system is down call back tomorrow. When I called back... Today we are honouring or covid hero's and support is closed! I swore quite a lot.
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Linzi
(@Linzi56186994) reported
@Plusnet cont ...... I was told I would receive a callback as a matter of urgency. This was at approx 9.45am & I'm still waiting. I have received an email to inform me my broadband is now live!!!! NOT without a router it's not 🤬 As a new customer I'm not at all happy 🤬🤬
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Linzi
(@Linzi56186994) reported
@Plusnet I'm a new business customer that has gone 'lives today with both calls & broadband. I called this morning to inform my business has no Internet as I have not yet received the router!!! Not great as my booking system is a large EOS system that runs off wi-fi!!!!
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James O'Leary
(@jamesoleary2020) reported
@Plusnet Thanks - it now appears to be working, was off for approx 1 hour (1.30-2.30) with a notification on my mobile data settings that you had turned it off (rather than just me being out of signal range). So hopefully all sorted now
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Tyler Durden
(@TylerDu25753657) reported
@Plusnet While you sorted out, low and behold today I get contacted twice by debt collection agency. Turns out your website said payment was taken but it wasn't. Wasted days of my life trying to deal with you people. This service is exception rather than the norm. Absolute disgrace.