Plusnet Outage Report in Kensington, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (63%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Kensington, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Islington, Croydon, Hackney, Hammersmith, Barnet, Harringay, Watford, Hampton, Walton-on-Thames, Northolt, Southwark, Wandsworth, City of Westminster and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Islington |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
-
Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
-
Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
-
Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
-
MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
-
The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
-
Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
-
Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
-
S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
-
Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
-
Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
-
Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Pip
(@pipmadeley) reported
@sea_of_crises @Daemar1 @Plusnet Plenty of times we've been online late and it's gone down regardless. Only the other night we were watching Happy Valley on iPlayer (TV connected to router by ethernet cable) when connection dropped at the usual time. Had to watch last 10 mins on iPlayer app via mobile data...
-
Paula Hammond
(@writer_paula) reported
@Plusnet Have sent you a message, but have to say, that a business that gives people no way to complain about bad service other than twitter is pretty appalling!
-
Miss Jackson
(@annaxstar) reported
@Plusnet trying to change my direct debit details but can’t find how to do this in my account can you help please?
-
Dave T
(@SCDave86) reported
@jay_mfc Virgin was class when we had it, had absolutely no issues, customer service was decent - souble bonus as well if you're on O2. We're on Plusnet over here, no issues so far.
-
Giovanni
(@GiovanniSW6) reported
@virginmedia SW17 loads of providers in our area we don’t need to keep this crap service from VM. BT/EE/NOW/PLUSNET/SKY/TALK/VODAFONE plus more in #SW17 #virginmedia
-
Michelle Archer
(@6446Shelley) reported
@Plusnet Wow incredible #pricehike announced from #Plusnet! Their prices for phone packages (anytime calls etc) had already doubled in the time I've been with them. I will need to make adjustments to my plan. I've always appreciated their customer service but this is too much.
-
Simon Garner Photography
(@SimonJGarner) reported
@pipmadeley @Plusnet @WeAreOpenreach do neighbours have any issues?
-
Sean Hadland
(@SeanHadland) reported
@Plusnet None what so ever - Some feedback for you - do what you always do and you will get what you always get, never underestimate or belittle a customer with jargon - poor tactics, us customers have legs and can move companies - loyalty and retention is the key 🔑
-
WaspBoro1
(@waspboro1) reported
@pipmadeley @Plusnet @WeAreOpenreach I dumped the plusnet router after I had similar problems. Its cheap junk. Spent £90 on a tp link router from Amazon. 5 min set up. No problems since. Not a single drop out and it's faster.
-
Tom Bacon
(@TomABacon) reported
@pipmadeley @Plusnet Ah maddening, was hoping that would help! Yeah, it seems to be a common problem