Plusnet Outage Report in Kensington, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Kensington, Greater London, England
The most recent Plusnet outage reports came from the following cities: Walthamstow, Ilford, Tottenham, Belsize Park, Tower Hamlets, Hendon, London, Watford, Croydon, City of Westminster, Hackney, Leyton, Harringay, Southwark and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
 Walthamstow |
Internet | |
| Ilford |
Internet | |
| Tottenham |
Internet | |
| Belsize Park |
Internet | |
| Tower Hamlets |
Wi-fi | |
| Hendon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Naicker
(@NaickerJason) reported
@Plusnet hi are there any problems in East London (E18 area) download speeds are around 1.8Mbps but uploads are around 16Mbps? Ive reset the router a couple of times and no difference
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RuthS
(@MillSussex) reported
@Plusnet It's currently on an ethernet connection but still the same. We'll get a good service for brief periods but poor service for about 70% of the time.
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Josh
(@xJosh40) reported
@Plusnet So we moved to ur providers yesterday and I haven’t be able to do a lot because if i go on something but its really slow and very laggy
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William Wood
(@WillWood2011) reported
Still no mobile signal (day 5) @EE @Plusnet SP11 region - East Andover
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Maria
(@2mimik) reported
@Plusnet Not so awesome... we kept having connection issues all afternoon/evening and had to use mobile internet. That is not good service and of course you will blame it on others as usual to avoid compensating your clients...
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Dyna-Mike
(@mikemakesfilms) reported
Next *7 jobs 8) H&M sales asst (lasted half a day but met Kimberley Walsh) 9) Theatre Box Office Asst Mng 10) GNER Crew 11) Support Worker 12) Corporate Cust Services O2 13) Project Manager O2 14) Ocado Driver 15) Freelance Filmmaker 16) Plusnet 17) Support Worker *10
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Plusnet
(@Plusnet) reported
@WillWood2011 Hi William, I'm sorry that this is taking longer than expected to fix. If you get back in touch when you have signal we can look into arranging a gesture of goodwill for the inconvenience. Regards, Emily Plusnet Leeds 🌞
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Rebecca Jayne George
(@RJAYG96) reported
@Plusnet - is anyone else having issues with zero connection? Checked online and it says there are no issues. Getting frustrated!
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Paul Bramley
(@redpab) reported
@NikiLS85 @Plusnet Yep internet down. Router says it’s connected to the internet but devices behaving as though it isn’t.
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Laurence Seddon
(@laurie_seddon) reported
@Plusnet I'm a Plusnet phone and broadband customer. I have had disconnections and speeds from 0.2mbs to my full 38mbs during the last week. The router regularly goes red then slowly back to blue. Is there a fault on the Lancaster network yet again?