Plusnet Outage Report in Kensington, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Kensington, Greater London, England
The most recent Plusnet outage reports came from the following cities: East Ham, Croydon, Hampstead, Mitcham, London, Hendon, Leyton, Southwark, Ealing, City of Westminster, Bermondsey, Wembley, Wood Green, Finchley and Cricklewood.
| City | Problem Type | Report Time |
|---|---|---|
 East Ham |
Internet | |
| Croydon |
Internet | |
| Hampstead |
Internet | |
| Mitcham |
Internet | |
| London |
Wi-fi | |
| Hendon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan Ellis
(@Duncan_Ellis_) reported
@JohnLewisRetail Your Broadband Partners PLUSNET are thieves extorting your customers. How can they be chasing me for a £71.80 bill for a broadband service that was cancelled within the 14-day legal cooling off period and never used? Dragging your name into the dirt
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Xenios Pavlou
(@XeniosPavlou) reported
@Plusnet I called on saturday about a few issues regarding my new contract and account which still has not been sorted
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Sean
(@TheModernLeper) reported
@charlesmj Plusnet for me here, cheaper than bt (although they don’t offer the sport stuff extra) never had an issue myself
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GrumpyPuss
(@GrumpyPuss) reported
@Plusnet Hi, how do I view my home broadband usage please? Can't seem to find this option after I login to your website. I'm sure I could do it previously.
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Okami Amaterasu
(@Phantom_Dash) reported
@Plusnet Hi, I want to change the phone number that our broadband is supplied to, the faults page said to contact the support team, which is here I'm assuming. Trying to figure out why our broadband is really slow despite paying for Fibre. Where would I go to change the number?
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Richard D. Morey
(@richarddmorey) reported
hmmm, @plusnet support just asked for the Nth and Mth character of my login password as a security check. This implies that they store passwords unhashed, right? Is storing password hashes instead of plain text out of fashion?
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John Wilson
(@JohnWil12559159) reported
@Plusnet Changed from BT for plusnet. Had nothing but problems. Router is nowhere near as good. Keeps dropping out of signal. I thought it would be as good as BT being owned by them. Speeds guaranteed the same, but simply doesn't work well. Too unreliable.
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Steph Dylan
(@stefdylan) reported
@Plusnet @plusnethelp no internet last 2 days in Kilburn Park Road (London), we have fibre. Really inconvenient as our house has been flooded (modem etc unaffected). Pls confirm you are addressing this as a known outage?
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Andy Rennard
(@rennarda) reported
@Plusnet There is nothing wrong with my equipment, or set up. It is a problem with the line or the cabinet or the exchange.
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Michael Lunn
(@mlunnie78) reported
@adamwillbye @Plusnet Cant believe you're still having issues mate! No Internet for how long.....