Plusnet Outage Report in Kensington, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Kensington, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, Watford, London, Croydon, Hackney, Paddington, City of Westminster, Hounslow, Poplar, City of London, Newham, Southall, Islington, Wood Green and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Watford |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Andy Washington 😷🇪🇺
(@andywash) reported
from
Hackney, England
My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
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Ben Smart
(@BenSmart1) reported
from
Watford, England
Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Ilse
(@IlseHoward) reported
from
Richmond, England
@inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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David Neil Robinson
(@DDIGITALMEDIA) reported
from
Ealing, England
@Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.
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Sarah Pilates
(@sarahpilates) reported
from
Camden Town, England
@Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.
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⭐⭐Baron von Nilesy🌍
(@MilliLeaks_) reported
from
Camberwell, England
@osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
@midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!
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@RossMatthewNorthLondon.com
(@RossMatthewGat3) reported
from
Camden Town, England
@Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get
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Charine John
(@CharineJohn) reported
from
Camden Town, England
@Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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Dame C 🧙🏼♀️
(@DameClaraM) reported
from
Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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Fatima Duerden 🇪🇺🇵🇹
(@FatimaDuerden) reported
from
Camberwell, England
@SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Unwin
(@philunwin) reported
@Plusnet I'll check when I am home later. Looking into my billing. Had a new contracts on 10th June @£25 and immediately had the price increase, I never paid that rate. It wasn't what I expected,
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Phill owen
(@oldmangaming78) reported
@Plusnet hello my bt app has stopped working and I have a message saying I need to upgrade my sports package , I was watching bt sport on Tuesday with no problems , can you help please
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Plusnet
(@Plusnet) reported
@philunwin Hi Phil! Sorry to hear this - we're not aware of any issues with the website. Have you had any better luck with this this morning at all? - Jess, Plusnet Leeds 🌻
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rohith
(@rohithtr) reported
@Plusnet You rendered me slow bandwidth for 1 week when I am working from home and in compensation your tech. just offers me 5£. Not happening. Am quitting!
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Plusnet
(@Plusnet) reported
@stoofer2 Hi there! Sorry to hear about this. I can see this was due to an incorrect password being stored in the router and this has been resolved. If there is anything else we can help you with please don't hesitate to let me know. - Jess, Plusnet Leeds 🌻
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macthenaif
(@macthenaif1) reported
@Plusnet I subscribe to your broadband service, (user name: nmplusnet), and my wife is an authorised user with authority to act on my behalf. Can you tell me why the Plusnet customer support people are failing to accept requests made by my wife Ruma Sarker? Thank you.
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Anabel Kane
(@JoeSmiths16) reported
@8dc6 @Plusnet I had similar experience on my account when I lost my tokens i contacted support for two weeks they couldn’t help until I was referred to ~**cyber_1check** on Instagram they recover my token and they are expert in retrieving of account
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David Colligan
(@8dc6) reported
Hi @Plusnet my SIM card hasn't arrived. My account has been ported over to Plusnet, but I am unable to make a call to speak to customer service as I don't have the SIM card. This situation reminds me of 1960s song There's a Hole in My Bucket by Harry Belafonte. Please help ❌📞
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Plusnet
(@Plusnet) reported
@McWojjed Hi Roger, I'm sorry to hear you're having issues with your email. Can you please advise what specifically is happening when you're trying to access your emails through webmail? -Tony Plusnet Sheffield
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Rob Collins
(@RobTCollins) reported
@Plusnet Hi, I've just ordered and paid for a sim contract. Wrong address in confirmation order. Called customer services to change it but no help and won't change it UNTIL it's arrived at the wrong address!? Is this correct?