Plusnet Outage Report in Kensington, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Kensington, Greater London, England
The most recent Plusnet outage reports came from the following cities: Croydon, Hackney, London, Hammersmith, Barnet, Harringay, Watford, Hampton, Walton-on-Thames, Northolt, Southwark, Wandsworth, City of Westminster, Newham and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Hackney |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sammie (They/Them)
(@SammieNova) reported
Hey against @Plusnet is anyone there that could help, as this is still a recurring issue?
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Seán McElhinney
(@seanmcelhinney) reported
@Plusnet I am the account holder for an elderly, registered disabled person who depends on their internet connection for medical reasons and to avoid isolation. They've had NO CONNECTION since Wednesday and your team gave them no help at all. What are you going to do about it?
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Plusnet
(@Plusnet) reported
@NATTBradfordian I'd advise your grandpa to give us a call on 0800 432 0200, if they're unable to help over the phone then they may be able to organise something for him. - Curtis, Plusnet Sheffield
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Geoff Lane
(@send2gl) reported
@Plusnet Folks, any issues in HA8 area? Phone seems OK but internet virtually non existent. Had to switch modem off and use mobile.
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P
(@EUPDfeelslike) reported
@BasGazette Ours is still down.. Plusnet are telling me Tues 14th until it will be back up. Currently using 4G on my (Plusnet) mobile but it’s very patchy and keeps coming and going.. at least I’ve got service though, nothing on daughter’s o2 phone.
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Peggy Breckin 🇸🇾 🇵🇸
(@bickypeg) reported
@Plusnet You seem to be charging us for breaking the contract. But as I said my husband should really have contacted you long ago to say there was a problem. Had become impossible for us to babysit on various days when sons were here homeworking, trying to have meetings etc.
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Plusnet
(@Plusnet) reported
@ellewavey Thank you. I hope so! I know that this issue is affecting a lot of our customers so hopefully our suppliers are able to fix this sooner than estimated. Sorry again for the inconvenience caused. Regards, Emily Plusnet Leeds
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Ben
(@Mr_BenSmith) reported
@PyeParr @Plusnet Having an IT department to run to crying 'Help!' is a definite plus.
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Plusnet
(@Plusnet) reported
@bickypeg Thanks Peggy. I'm sorry to hear that it has been poor this whole time and I completely appreciate why you've decided to join another provider. Please let me know if there's anything that you'd like to discuss in the meantime. Regards, Emily Plusnet Leeds
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Monique
(@craftycrusader) reported
@Plusnet I hope your internet is faster than your response to customer service issues