Plusnet Outage in Walthamstow, Greater London, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 Problems detected at Plusnet

Plusnet problems in the last 24 hours in Walthamstow, England

Plusnet Outage Chart in Walthamstow, Greater London, England

September 24: Problems at Plusnet

Plusnet is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(59.89%)
Wi-fi
(17.03%)
Phone
(10.99%)
E-mail
(6.04%)
Total Blackout
(4.95%)
TV
(1.10%)

Plusnet Outage Map Near Walthamstow, Greater London, England

The most recent outage reports and issues originated from Ilford, Balham, Streatham, City of Westminster, London, Hackney, Fulham, Islington, Stratford, Camberwell, Paddington, Cricklewood, Golders Green, Bermondsey and Finsbury.

Balham Total Blackout
Streatham Internet
City of Westminster Internet
London Internet
Balham Wi-fi
City of Westminster E-mail

Plusnet in Walthamstow, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports Near Walthamstow, England

Latest outage, problems and issue reports in Walthamstow and nearby locations:
  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • sayitrightltd Priya 🦖 (@sayitrightltd) reported from London Colney, England

    Extremely disappointed by @Plusnet customer service. Unprofessional internet provider

  • BigAlxyz Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • rackitman Richard Carroll (@rackitman) reported from Wandsworth, England

    @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

  • SarahMorton6 Sarah Morton (@SarahMorton6) reported from Wandsworth, England

    @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

  • RJBrock Ryan Brock (@RJBrock) reported from Walthamstow, England

    @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

  • gouldydl Dawn Gould (@gouldydl) reported from Dartford, England

    It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

  • JazzColl Jazz Coll (@JazzColl) reported from London Colney, England

    @SkyUK I switched to you for my broadband ~10days ago. Since then, internet is cutting out every 30mins or so. This never ever happened the prior year with Plusnet. Please fix! I cannot do my job with this connection.

  • steveshaw111 steve shaw (@steveshaw111) reported from Wandsworth, England

    @Plusnet no point trying to get through to Plusnet award winning service because they are all playing games hohoho

  • steveshaw111 steve shaw (@steveshaw111) reported from Wandsworth, England

    @Plusnet No this is how excited I am to get through to your award winning customer service

  • MichelleButlerB MichelleButlerBB (@MichelleButlerB) reported from Enfield Lock, England

    @Plusnet I’m here wishing I wasn’t on hold for 40 mins trying to get through to Plusnet’s technical team!!! Absolutely disgraceful customer service

  • asbPetProject Anthony Bard (@asbPetProject) reported from Camden Town, England

    @plusnethelp I can’t get any of your fabulous help, as life’s too short holding on for someond to answer. Not good, Plusnet. What’s happened to your online chat option. I need assistance from your tech colleagues - PLEASE!!!!!!!!!

  • noora7 noora (@noora7) reported from Kensington, England

    So we’re on day 5 of no internet. Can’t watch the telly because that’s through the internet. Can’t do work because I can’t even tether from my phone the signal is that bad. And @Plusnet still INSISTS they’re actually providing us with what we’re paying them for. Abysmal.

  • noora7 noora (@noora7) reported from Kensington, England

    We tell them we want out of the contract - we were away during the 2 week grace period and have proof so let us out for free. Nope, we have to pay £140 even though they are not providing us the service we’re paying for! Brilliant, @Plusnet. Just brilliant.

  • noora7 noora (@noora7) reported from Kensington, England

    We joined @Plusnet @plusnethelp on 16 October and left the country on 18 October. Arrived back 30 October. For the next week, we dealt with terribly slow speeds but let it slide because we thought the connection was settling down.

  • Laf_2019 #Ldn Apprenticeships2018 (@Laf_2019) reported from Camberwell, England

    @plusnet Your service is disgusting I've been holding on this phone line now for 1 hour. Your pretend online service is just that..pretend.

  • FrancesduPille Frances du Pille (@FrancesduPille) reported from Camberwell, England

    @Plusnet your customer service is awful. Been on hold for 1 hour 46 minutes to cancel an engineer visit. Your customer service rep hasn’t been trained in how to cancelit so has to put me through to your tech team TO CANCEL AN ENGINEER COMING. Get better.

  • simonmoriarty Simon Moriarty (@simonmoriarty) reported from Camberwell, England

    @Plusnet seriously the service has been awful for weeks. No internet/some internet/occasionally good internet and then nothing for days. And the fact it doesn't work between rooms in a two room flat is frankly shit. That's all.

  • dustinericksen dustin ericksen (@dustinericksen) reported from London Colney, England

    @Plusnet after engineer appointment; I took 1/2 a day off work. NEVER ARRIVED -advise on your website says not to call until after time slot. I called after, was told there was no need for an engineer to visit. I was NEVER told that the engineer appointment was cancelled. So bad

  • lalallowit lalallowit (@lalallowit) reported from Barnet, England

    @BTCare No, I won’t test my line as I don’t have a phone: I was just trying to explain it may be a bigger problem to the original poster. I’m Plusnet.

  • nialltg ?? ????? ????????? ?️‍?? (@nialltg) reported from London Colney, England

    @gboyers @virginmedia @Plusnet we have fttp on the openreach network but you can only get service from a provider if they acknowledge the premises actually exists

  • nialltg ?? ????? ????????? ?️‍?? (@nialltg) reported from London Colney, England

    you have to wonder how much companies like @virginmedia and @Plusnet must lose because they don't hey their postcode databases up to date. BT are the only company serving my building at the moment because they include us in their database... which sucks as a consumer.

  • CWrightPhysio Callum Wright (@CWrightPhysio) reported from Islington, England

    @Plusnet our internet still isn’t fixed, almost 4 days after the issue was logged, and call times at 45 minutes. This isn’t good enough, guys.

  • bjh1977 Toxteth O'Grady (@bjh1977) reported from Bexleyheath, England

    @virginmedia Yes but ironically only relating to trouble with logging in to My Virgin Media. Honestly the service visit shocking at the moment. I was going to work from home tomorrow but I don't think I can now. Seriously looking at @SkyUK, @talktalk, @plusnet and others now.

  • bjh1977 Toxteth O'Grady (@bjh1977) reported from Bexleyheath, England

    @virginmedia Yes but ironically only relating to trouble with logging in to My Virgin Media. Honestly the service visit shocking at the moment. I was going to work from home tomorrow but I don't think I can now. Seriously looking at @sky, @talktalk, @plusnet and others now.

  • ITEholdings ITEholdings (@ITEholdings) reported from Camden Town, England

    @Plusnet worst #CustomerService I have ever experienced. #longest wait time ever!! #london @plusnethelp #broadband #WiFi #Ridiculous

  • briony_robinson Briony Robinson (@briony_robinson) reported from London Colney, England

    @sambaconsam @Plusnet Boooo. I once got so frustrated I walked into their office instead and demanded to speak to someone. Admittedly it was just down the road!

  • darklordbarnet Dark Lörd of Barnet♠ (@darklordbarnet) reported from Barnet, England

    @DarrenPRedick @Plusnet Well if you fix the height of that office chair he might stop shouting out you? Who is this Cyanne bird anyway - and can she fix the printer?

  • DanKorkelia Dan Korkelia (@DanKorkelia) reported from Islington, England

    @Plusnet Hey guys, Is connection running okay? We just went down at 11:29ish, calling business support and it's 60 mins waiting queue. Kind of worried. Usually you answer right away. Please let me know.

  • alspicer alspicer (@alspicer) reported from London, England

    @StopFundingHate @DFS @bt_uk @Plusnet @Homebase_uk @IcelandFoods @ImagineCruising @LidlUK @DWP @EventimApollo @DanceConsortium @KaiserChiefs @zsllondonzoo @MercuryHolidays @SamuelWindsor @nectar @AskHalifaxBank I'm writing in protest against your advertising in the Mail. It's a vile publication with a history of support for fascism, and a current agenda just as bigoted. It doesn't deserve your support. Please stop funding hate and spend your budget elsewhere.

  • tobygilles ? Toby Gilles ? (@tobygilles) reported from Camden Town, England

    @ianmhowarth @MoneySavingExp @Plusnet That’s one I never get tbh. MSE always tells you to go to your cheapest forecourt which in principle I agree with but if I’m running low on petrol but not going past the cheapest one I’m not gonna make a special journey costing time, money (& the environment). Better to pay more!

  • JSDBroughton Jonathon. S. D. B. (@JSDBroughton) reported from London, England

    @Plusnet dead phone line and your website line check doesn’t work. 10minute wait times on support calls. I thought your customer support was “award winning”

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @PellicciN @TalkTalk @bt_uk @SkyUK @Plusnet Logged into the router tonight and it shows it’s connected at 66.4 down and 20 up which is great, speedtest app still shows +-54MB though even when I change between test servers.

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    Hey broadband guys @TalkTalk @bt_uk @SkyUK @Plusnet . Help me understand this. I’ve just had TalkTalk installed and getting 54MB down and my neighbor in the same apartment block is with BT and getting 67MB. Why such a difference if we both on OpenReach infrastructure?

  • ConorMegaw Conor Megaw (@ConorMegaw) reported from London, England

    @PriskMark @powerportraits @plusnethelp @Plusnet 1/2 So I have managed to get additional technical information: Report shows capacity issue on SFBB00030361 due to be resolved 13/07/2018. It is one of four vlans on this particular head-end. Unfortunately all are running hot, so there is not option at present to move the circuit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • mike_hamberg Mike Hamberg (@mike_hamberg) reported

    I’m used to high stress environments. I’m calm. I can make decisions under pressure. But communicating with @TalkTalk over the past few weeks has got me seething! It’s about to be 4 weeks and still no WiFi. Worst customer experience EVER. 🚫 @virginmedia @Plusnet @SkyUK

  • Terry79023669 Terry (@Terry79023669) reported

    @Plusnet Who is in Control of this Cowboy provider it is not the Bandit CEO he is always AWAL. There is No discipline amongst the Cowboys at call center. 2wks No service=No compensation=No reply from bandit CEO=Zero customer service, been waiting 29 months. Avoid Plusnet Cowboys!

  • _martinedwards Martin Edwards (@_martinedwards) reported

    @rossbreadmore @Plusnet I love that plusnet's answer is buy your own router because our ones are shit. Haha. I always have trouble moving house with them, but never have problems once it's installed.

  • LunaForeverr Luna (@LunaForeverr) reported

    @JoshDevx21 @NightTigerFTW It really is. Virgin and Plusnet are ******* broken in this area! Even TalkTalk is better than this!

  • LyndaOldfield Lynda Oldfield (@LyndaOldfield) reported

    @plusnethelp @plusnet @plusnethelp still waiting for contact! Confirming my views of your lousy customer service

  • beard15SWD B (@beard15SWD) reported

    Rant is not over @Plusnet I pay for fibre extra, yet I was unable to watch the F1 yesterday due to your poor service, I have called I was in a queue thats possibly longer than the great wall of china, tried online chat ..got cut off

  • beard15SWD B (@beard15SWD) reported

    no one and I mean no one upsets up when I watch formula one (heck I dont even watch Football if there a F1 race) but @Plusnet your slow unlimited fibre extra is a joke

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • jwillis50 James (@jwillis50) reported

    Billed twice the amount I should have been by @Plusnet for two months running now. They've also managed to change our flat number to a wrong number without us knowing. And through all of that, the customer service phone lines are as understaffed as always. @plusnethelp

  • laurapascaud Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴