Is Plusnet having an outage in Walthamstow, Greater London, England?

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet in Walthamstow, Greater London, England problems in the last 24 hours

Plusnet Outage Chart in Walthamstow, Greater London, England

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(66.53%)
Wi-fi
(18.60%)
Phone
(6.61%)
E-mail
(4.55%)
Total Blackout
(3.31%)
TV
(.41%)

Plusnet Outage Map Near Walthamstow, Greater London, England

Plusnet in Walthamstow, Greater London, England Comments

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Plusnet Issues Reports Near Walthamstow, Greater London, England

Latest outage, problems and issue reports in Walthamstow, Greater London, England and nearby locations:
  • SarahMorton6 Sarah Morton (@SarahMorton6) reported from Wandsworth, England

    @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

  • RJBrock Ryan Brock (@RJBrock) reported from Walthamstow, England

    @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

  • gouldydl Dawn Gould (@gouldydl) reported from Dartford, England

    It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice

  • JazzColl Jazz Coll (@JazzColl) reported from London Colney, England

    @SkyUK I switched to you for my broadband ~10days ago. Since then, internet is cutting out every 30mins or so. This never ever happened the prior year with Plusnet. Please fix! I cannot do my job with this connection.

  • steveshaw111 steve shaw (@steveshaw111) reported from Wandsworth, England

    @Plusnet no point trying to get through to Plusnet award winning service because they are all playing games hohoho

  • steveshaw111 steve shaw (@steveshaw111) reported from Wandsworth, England

    @Plusnet No this is how excited I am to get through to your award winning customer service

  • MichelleButlerB MichelleButlerBB (@MichelleButlerB) reported from Enfield Lock, England

    @Plusnet I’m here wishing I wasn’t on hold for 40 mins trying to get through to Plusnet’s technical team!!! Absolutely disgraceful customer service

  • asbPetProject Anthony Bard (@asbPetProject) reported from Camden Town, England

    @plusnethelp I can’t get any of your fabulous help, as life’s too short holding on for someond to answer. Not good, Plusnet. What’s happened to your online chat option. I need assistance from your tech colleagues - PLEASE!!!!!!!!!

  • noora7 noora (@noora7) reported from Kensington, England

    So we’re on day 5 of no internet. Can’t watch the telly because that’s through the internet. Can’t do work because I can’t even tether from my phone the signal is that bad. And @Plusnet still INSISTS they’re actually providing us with what we’re paying them for. Abysmal.

  • noora7 noora (@noora7) reported from Kensington, England

    We tell them we want out of the contract - we were away during the 2 week grace period and have proof so let us out for free. Nope, we have to pay £140 even though they are not providing us the service we’re paying for! Brilliant, @Plusnet. Just brilliant.

  • noora7 noora (@noora7) reported from Kensington, England

    We joined @Plusnet @plusnethelp on 16 October and left the country on 18 October. Arrived back 30 October. For the next week, we dealt with terribly slow speeds but let it slide because we thought the connection was settling down.

  • Laf_2019 #Ldn Apprenticeships2018 (@Laf_2019) reported from Camberwell, England

    @plusnet Your service is disgusting I've been holding on this phone line now for 1 hour. Your pretend online service is just that..pretend.

  • FrancesduPille Frances du Pille (@FrancesduPille) reported from Camberwell, England

    @Plusnet your customer service is awful. Been on hold for 1 hour 46 minutes to cancel an engineer visit. Your customer service rep hasn’t been trained in how to cancelit so has to put me through to your tech team TO CANCEL AN ENGINEER COMING. Get better.

  • simonmoriarty Simon Moriarty (@simonmoriarty) reported from Camberwell, England

    @Plusnet seriously the service has been awful for weeks. No internet/some internet/occasionally good internet and then nothing for days. And the fact it doesn't work between rooms in a two room flat is frankly shit. That's all.

  • dustinericksen dustin ericksen (@dustinericksen) reported from London Colney, England

    @Plusnet after engineer appointment; I took 1/2 a day off work. NEVER ARRIVED -advise on your website says not to call until after time slot. I called after, was told there was no need for an engineer to visit. I was NEVER told that the engineer appointment was cancelled. So bad

  • lalallowit lalallowit (@lalallowit) reported from Barnet, England

    @BTCare No, I won’t test my line as I don’t have a phone: I was just trying to explain it may be a bigger problem to the original poster. I’m Plusnet.

  • nialltg ?? ????? ????????? ?️‍?? (@nialltg) reported from London Colney, England

    @gboyers @virginmedia @Plusnet we have fttp on the openreach network but you can only get service from a provider if they acknowledge the premises actually exists

  • nialltg ?? ????? ????????? ?️‍?? (@nialltg) reported from London Colney, England

    you have to wonder how much companies like @virginmedia and @Plusnet must lose because they don't hey their postcode databases up to date. BT are the only company serving my building at the moment because they include us in their database... which sucks as a consumer.

  • CWrightPhysio Callum Wright (@CWrightPhysio) reported from Islington, England

    @Plusnet our internet still isn’t fixed, almost 4 days after the issue was logged, and call times at 45 minutes. This isn’t good enough, guys.

  • bjh1977 Toxteth O'Grady (@bjh1977) reported from Bexleyheath, England

    @virginmedia Yes but ironically only relating to trouble with logging in to My Virgin Media. Honestly the service visit shocking at the moment. I was going to work from home tomorrow but I don't think I can now. Seriously looking at @SkyUK, @talktalk, @plusnet and others now.

  • bjh1977 Toxteth O'Grady (@bjh1977) reported from Bexleyheath, England

    @virginmedia Yes but ironically only relating to trouble with logging in to My Virgin Media. Honestly the service visit shocking at the moment. I was going to work from home tomorrow but I don't think I can now. Seriously looking at @sky, @talktalk, @plusnet and others now.

  • ITEholdings ITEholdings (@ITEholdings) reported from Camden Town, England

    @Plusnet worst #CustomerService I have ever experienced. #longest wait time ever!! #london @plusnethelp #broadband #WiFi #Ridiculous

  • briony_robinson Briony Robinson (@briony_robinson) reported from London Colney, England

    @sambaconsam @Plusnet Boooo. I once got so frustrated I walked into their office instead and demanded to speak to someone. Admittedly it was just down the road!

  • darklordbarnet Dark Lörd of Barnet♠ (@darklordbarnet) reported from Barnet, England

    @DarrenPRedick @Plusnet Well if you fix the height of that office chair he might stop shouting out you? Who is this Cyanne bird anyway - and can she fix the printer?

  • DanKorkelia Dan Korkelia (@DanKorkelia) reported from Islington, England

    @Plusnet Hey guys, Is connection running okay? We just went down at 11:29ish, calling business support and it's 60 mins waiting queue. Kind of worried. Usually you answer right away. Please let me know.

  • alspicer alspicer (@alspicer) reported from London, England

    @StopFundingHate @DFS @bt_uk @Plusnet @Homebase_uk @IcelandFoods @ImagineCruising @LidlUK @DWP @EventimApollo @DanceConsortium @KaiserChiefs @zsllondonzoo @MercuryHolidays @SamuelWindsor @nectar @AskHalifaxBank I'm writing in protest against your advertising in the Mail. It's a vile publication with a history of support for fascism, and a current agenda just as bigoted. It doesn't deserve your support. Please stop funding hate and spend your budget elsewhere.

  • tobygilles ? Toby Gilles ? (@tobygilles) reported from Camden Town, England

    @ianmhowarth @MoneySavingExp @Plusnet That’s one I never get tbh. MSE always tells you to go to your cheapest forecourt which in principle I agree with but if I’m running low on petrol but not going past the cheapest one I’m not gonna make a special journey costing time, money (& the environment). Better to pay more!

  • JSDBroughton Jonathon. S. D. B. (@JSDBroughton) reported from London, England

    @Plusnet dead phone line and your website line check doesn’t work. 10minute wait times on support calls. I thought your customer support was “award winning”

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @PellicciN @TalkTalk @bt_uk @SkyUK @Plusnet Logged into the router tonight and it shows it’s connected at 66.4 down and 20 up which is great, speedtest app still shows +-54MB though even when I change between test servers.

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    Hey broadband guys @TalkTalk @bt_uk @SkyUK @Plusnet . Help me understand this. I’ve just had TalkTalk installed and getting 54MB down and my neighbor in the same apartment block is with BT and getting 67MB. Why such a difference if we both on OpenReach infrastructure?

  • ConorMegaw Conor Megaw (@ConorMegaw) reported from London, England

    @PriskMark @powerportraits @plusnethelp @Plusnet 1/2 So I have managed to get additional technical information: Report shows capacity issue on SFBB00030361 due to be resolved 13/07/2018. It is one of four vlans on this particular head-end. Unfortunately all are running hot, so there is not option at present to move the circuit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • s_s_d_i SysAdminTips (@s_s_d_i) reported

    So after careful considerations decided to go with @Plusnet FTTC broadband. Just a quick call to their sales team to clarify a few things... WOW!!! I haven't experienced such a rude and arrogant sales rep in my life. 10 min later order placed with @zeninternet. Night and day!

  • Alangray110 Alangray1 (@Alangray110) reported

    Plusnet is worst broadband provider in UK... please stay away plusnet

  • AndrewBowden Andrew Bowden (@AndrewBowden) reported

    So it turns out that Plusnet Mobile doesn't support whatever telephonic wonders that Eurovision's phone lines use. No, seriously. They don't.

  • Alangray110 Alangray1 (@Alangray110) reported

    Plusnet: Worst provider I've ever experienced in my life. plusnet

  • KimmyXLorraine Kimberley Lorraine (@KimmyXLorraine) reported

    Is #Plusnet down @plusnethelp

  • Incognito_977 Paula (@Incognito_977) reported

    Never experienced such bad customer service as what I'm getting from @Plusnet Off to @Ofcom Monday. Make me proud my ass

  • TickyW MsJones #cep (@TickyW) reported

    @crowmogh Plusnet has free online telephone support which is quite good though sometimes hard to get through to in the evenings. The run tests on your line while you are on the telephone.

  • TickyW MsJones #cep (@TickyW) reported

    @crowmogh Plusnet will charge you if it is outside the property and fix it for free if it is not.

  • suchaname101 Batman (@suchaname101) reported

    I'm sick to the back teeth of companies being allowed to hide their website complaint/cancellation options. Amazon, Vodafone, Three, Plusnet, you ******* name it. *****.

  • cbowiemorrison Chris Morrison ©️🤓 (@cbowiemorrison) reported

    @plusnet I am one of the customers from whom your broken billing system is stealing money. I have been on to your customer service since 12 April and the latest is that it's still not fixed with no sign of when it will be. It is simply unacceptable - I am over £100 out of pocket.