Plusnet Outage Report in City of London, Greater London, England
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The latest reports from users having issues in City of London come from postal codes EC4R.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near City of London, Greater London, England
The most recent Plusnet outage reports came from the following cities: Southwark, Hackney, Wandsworth, Hammersmith, London, City of Westminster, Croydon, Newham, Paddington, Poplar, Ilford, Camden Town, Wembley, Romford and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Hackney |
Internet | |
| Wandsworth |
||
| Hammersmith |
Wi-fi | |
| London |
Wi-fi | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Vada
(@stardate1234567) reported
@AndrewCollins @Plusnet Not been able to receive emails since 1 o'clock this morning. It's now been down for over 13 hours. Not very good for a BT company.
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The SYLE Press
(@TheSYLEPress) reported
@Plusnet No emails all day. Service Status promised further update at 12pm - didn't happen. Further promise - given post 1pm - of update at 1.45pm. At 1.50pm, amended to 2.30pm. However difficult the problem, this lackadaisical attitude to customer comms really isn't good enough
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Jo Cooper-Burrows
(@jojobosdet) reported
@Plusnet I have had a really frustrating call to you ‘help’ line … being told I probably won’t have emails for the rest of the week or longer!!! His actual words. I need to have incoming emails urgently!
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Paul
(@PaulPaul482) reported
my plusnet email is down
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Plusnet
(@Plusnet) reported
@PaulPaul482 Hi Paul, we've found that some customers are having problems logging into their email and we’re working quickly to resolve the issue. PIusnet broadband and mobile services are not affected. We’re sorry for the inconvenience caused. -Tony Plusnet Sheffield
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craig branson
(@mungerville) reported
@Plusnet no emails all day! My website hosted with u is also down & there is no clear message on the holding page for my customers to read that this is a Plusnet problem & not a problem with our business. Are you trying to put people out of business? What is going on? #plusnet
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craig branson
(@mungerville) reported
@Plusnet @snazpizaz Not good enough! Peoples livelihoods depend on the email and in my case my website. What is the issue?
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Plusnet
(@Plusnet) reported
@SoundyPirkko Hi there. Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. Chris - Leeds.
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Stuart Green
(@StuartGreen76) reported
@Plusnet Thanks Emily, I am aware that I'm having problems logging into my email. I am sure that the plusnet team is working to resolve the issue. But 2.30pm has now been and gone without an update to the service status page. That's 3 times that a promised update has failed to appear.
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Plusnet
(@Plusnet) reported
@MARKAFN Hi there Mark, I do apologise for the inconvenience our email issues are causing. We don't have an estimated time for resolution as of yet but our teams are working quickly to resolve the issue. - Jess, Plusnet Leeds 🌻