Plusnet Outage Report in City of London, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in City of London, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near City of London, Greater London, England
The most recent Plusnet outage reports came from the following cities: Wood Green, Hackney, Harringay, Wembley, Lewisham, Paddington, London, Bermondsey, Croydon, Newham, Streatham, Acton, Leyton, Welling and Walthamstow.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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Kevin Dewes (@kevindewes) reported from Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Kevin Dewes (@kevindewes) reported from Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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S. (@Shazzabam) reported from Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Harrison2020 (@Harrison20202) reported from Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Tasha Fine (@branat01) reported from Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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MadameCholet (@PurpleDon1973) reported from Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet @plusnethelp customer service a joke
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Harrison2020 (@Harrison20202) reported from Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Harrison2020 (@Harrison20202) reported from Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Vikki (@Wattsit01) reported from Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Daniel Smith (@Scampboi) reported from Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Danté Banks (@Dante_Banks) reported from Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Daniel Smith (@Scampboi) reported from Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Danté Banks (@Dante_Banks) reported from Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Markovitz (@markyb705242) reported
no plusnet email, no help? #thatlldo
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Nicholas Hornby (@nickhornbee) reported from Manchester, England
@Plusnet hi my internet has been down since midday. Is there an outage?
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Alan (@Gottzy) reported
@Plusnet Given todays email outage, does that mean when back on line (hopefully by tomorrow?) any mail previously sent to me will still be received, or will they be lost somewhere in cyber space?
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Aled Roberts (@aledrob) reported
@Plusnet @Google Does google know how to fix @plusnet email issue?
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David Thompson (@LeTwitteur) reported
@DAW4 @Plusnet Mine is personal too so it could be worse for me also. But an announcement / update on the general page on Twitter would help, I have seen nothing through the day. It might head off some of those calls.
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Ian French (@Kirkhamfox) reported
@Plusnet hi I’m having problems in getting my madasafish emails on my iPhone & iPad and the webmail fails to login.
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Digital Maverick (@digitalmaverick) reported
Hey @plusnet your response to the current email issue is an utter disgrace
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Andy Walker ⚽️🏌🍻🚴 (@andytheeagle) reported
@Plusnet are your mail servers down? Not able to send or receive.
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Carole (@59goingon20) reported
@c_gribbs @Plusnet No, been told to wait until after 10am, then we will know if it wasn’t really their problem👹
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The Calmer Llama (@EltontoNick) reported
@plusnet still broken. Really not good enough