Plusnet Outage Report in City of London, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (3%)
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TV (1%)
Live Outage Map Near City of London, Greater London, England
The most recent Plusnet outage reports came from the following cities: Bermondsey, Hackney, Croydon, Islington, Harringay, Lewisham, London, Fulham, Enfield Town, Paddington, Wembley, Radlett, Tower Hamlets, City of Westminster and Finchley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Bermondsey |
Wi-fi | |
| Hackney |
Internet | |
| Croydon |
Internet | |
| Islington |
Total Blackout | |
| Harringay |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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jim
(@jim07165581) reported
@baldfatlimey @Plusnet Plusnet is crap, i can't wait till my contract finishes in October
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Chris
(@SapSacPrime) reported
@Plusnet my broadband isn't working this morning and going on your forum it seems I'm not alone, why does your service status not reflect this?
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Neil Muirhead
(@neilmuirhead1) reported
Just want everyone to know that Plusnet are by very far the absolute worst broadband provider I've ever had, in my opinion I'd suggest that you don't even consider their service.
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Joshua Croucher/awsomeskeletron
(@joshthecroucher) reported
@AFUSIONGOAT It's unplayable, it might also be due to Plusnet being bad.
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Kyle Hewitt
(@KyleHew58375661) reported
@Plusnet I rely on WiFi calling as my area has no mobile coverage. And i have WiFi issues. You dont have an Email help address. How do i get my WiFi fixed??
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Shane Oates
(@A1oatesy) reported
@Plusnet So yet again nobody around whilst the internet crashes after 8pm once again, worst provider i've ever had! 3 months in and already want to leave
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Sandyb
(@brownsandra1962) reported
@Plusnet I had an engineer out a few weeks ago and he found no problems with the wiring or socket, the socket was newly installed just last year. He said it was the router. After speaking with someone at plusnet they managed to get me back connected via correcting my username.
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Bruce Harper
(@brucelharper) reported
@ste4kngr4vy I have tried various over the years and Plusnet would be the best, in my opinion, if low cost and quality are what you want. Although their service has deteriorated recently imo Avoid EE like the plague.
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antstephenson 🇪🇺🇬🇧🇵🇹
(@hairynerdman) reported
@anon_opin Yep... Had to replace my Plusnet piece of crap with a TP Link unit from Amazon.
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Andrew McCaddon
(@AMcCaddon) reported
@Plusnet Your webmail server is absolutely appalling!! Please fix it ASAP please!!