Plusnet Outage Report in City of London, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (70%)
-
Wi-fi (15%)
-
Total Blackout (9%)
-
E-mail (4%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near City of London, Greater London, England
The most recent Plusnet outage reports came from the following cities: Streatham, London, City of Westminster, Dagenham, Islington, Tottenham, East Ham, Harringay, Bermondsey, Ealing, Balham, Hounslow, Croydon, Enfield Town and Lewisham.
| City | Problem Type | Report Time |
|---|---|---|
 Streatham |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| Dagenham |
Internet | |
| Islington |
Internet | |
| Tottenham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
-
Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
-
The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
-
Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
-
Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
-
S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
-
Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
-
Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
-
Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
-
MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
-
Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
-
Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Sally Bidmead
(@bidmead_sally) reported
@Plusnet an engineer was supposed to be here today but I guess they're not bothering? Now on day 15 of no Internet and my daughter is on day 8 of no education. You won't fix the problem and you won't let me cancel. I'm so sick of this
-
Emma Davids
(@EPLDavids) reported
@OpenreachHelp broadband is down across the BD22 area across multiple ISPs like sky bt plusnet. Is someone looking into this?
-
Paul Goodyear
(@pgudge) reported
@plusnethelp Hi Plusnet, I am an old Customer and my domain that in registered through you is due for renewal. How can we arrange a transfer of the domain? Thanks.
-
Nicola Haywood
(@NicolaHaywood6) reported
@tower1361 @plusnethelp Having the same problem, was offered a gift card to join directly on the plusnet website, but apparently no trace of said promo! On top of that, signal is absolutely garbage and can't stay connected, working from home shouldn't be this hard, plusnet, not happy!
-
F.R. D'Angelo 🏳️🌈💙
(@FR_DAngelo1) reported
When the service is so poor with @plusnet you can't get them on the phone to complain.
-
Philip Sowerbutts
(@ReverendPhilip) reported
Utterly disgraceful customer service from @Plusnet unwilling to help an 87 year old lady in my congregation who is sheilding without any phone line or internet. #blacklist
-
val
(@val18619932) reported
@Plusnet @UswitchUK A joke broad band and customer service is terrible neither is fit for purpose
-
Ian Smith
(@IanSmithLFC) reported
Just been informed by Plusnet that they don’t actually guarantee a wireless signal and that I should use an ether cable!! Someone want to me explain to me how the hell you do that with a phone?!! Absolute joke mate.
-
Thsheps
(@thsheps) reported
@virginmedia no signal, or 4G, @Plusnet is also down so I have nothing, having to hotspot from my partner's phone! What's going on?
-
Sarah Key
(@GoSarahKey) reported
@OpenreachHelp Any help @Plusnet? Told on Monday by you that @OpenreachHelp are not fast tracking key workers?