Plusnet Outage Report in City of London, Greater London, England
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The latest reports from users having issues in City of London come from postal codes EC4R.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near City of London, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Croydon, Northolt, Southwark, Hackney, Wandsworth, Hammersmith, City of Westminster, Newham, Paddington, Poplar, Ilford, Camden Town, Wembley and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| Northolt |
Internet | |
| Southwark |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Gios
(@Supergios) reported
from
Kendal, England
@BTSopenreach @Plusnet very bad connection on BB here in #kendal at the moment. Can you please look into this asap. It does affect businesses.
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cheryl ashford
(@cherylashford) reported
@Plusnet . I started my service with Plusnet 20/06. the signup gave a £75 Mastercard reward. I have tried in vain, to get the email from yourselves to claim my Mastercard. First I am told 10day wait, then 28 days. Both of which are now past. HELP
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Adam T. Ashcroft
(@AdamTAshcroft) reported
@Plusnet - Ordered fibre broadband and router but the router has not turned up? HELP!
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Tracey
(@minkymoo5) reported
@Plusnet renewed with you last month but now being charge double the amount? Please help
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Lucie
(@lucietun) reported
@smithy1876 I had to wait a few weeks for mine but it suited me tbh as I’m off in school holidays and still have a plusnet contract. I’m really impressed I feel like it’s rare to get good service nowadays!
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loobielou
(@loobielou7) reported
@Plusnet shocking service, despite saying it would be rectified by weds, you’re now leaving my pensioner mum without a landline till Monday. Didn’t even bother to let her know.
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Bardic Twitspiration 🪕
(@flett_kerry) reported
Is anyone else on Plusnet? Their customer service might be good, but their connection is atrocious...is it just me?
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Andy Trump
(@AndyTrump) reported
@NOWHelpTeam Can someone *please* contact me re: my complaint. Ordered for a simple @OpenreachHelp transfer to you from @Plusnet, due to go live 29th July. No phone service since, and you now say you're about to switch off my fibre. Please liaise with Openreach to resolve this!
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Plusnet
(@Plusnet) reported
@lucy_riddolls Hi Lucy, I'm sorry to hear you're still having trouble with your orders. There is already a complaint open that my colleague Alex is looking after. I'll be sending him an email and he'll pick up the account once back in. - Curtis, Plusnet Sheffield
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Lucy Riddolls
(@lucy_riddolls) reported
@Plusnet I would like to officially make a complaint again. I was told that my internet would be on before Wednesday at Midnight and it was not.