Plusnet

Plusnet Outage in City of London, Greater London, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in City of London, England

Plusnet Outage Chart in City of London, Greater London, England 10/30/2020 12:50

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 76.03% Internet
  • Wi-fi 9.48% Wi-fi
  • Phone 6.38% Phone
  • Total Blackout 4.83% Total Blackout
  • E-mail 2.93% E-mail
  • TV .34% TV

Plusnet Outage Map Near City of London, Greater London, England

The most recent outage reports and issues originated from London, Holborn, City of Westminster, Islington, Epsom, Paddington, Poplar, Borehamwood, Sidcup, Shepherds Bush, Romford, Hackney, Teddington, Hampstead and Mitcham.

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Plusnet in City of London, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:
  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • Jak_Collier Jak_Collier (@Jak_Collier) reported

    @YouViewSupport Hi, I saw you updated or in the process of updating BT Youview boxes to fix the Now TV buffer and audio drop out issue. Is this update going to be pushed to the Plusnet boxes DTR- T2120 at all? As the Now TV app needs this fix on there!

  • StuJacksonActor StuJackson (@StuJacksonActor) reported

    Engineer arrives today, but cannot install due to damaged wires. I know these things happen but it could have been sorted by now if Plusnet hadn’t cancelled the order in the first place, and now I need to let 3 employers down for zoom jobs I had booked!!!!

  • StuJacksonActor StuJackson (@StuJacksonActor) reported

    BLEEPING BEEPY BLEEPING @PLUSNET!!!! Never touch them if they are the last provider on the planet!!!! First off they cancelled my order by mistake (I originally had an engineer booked on the 19th) but neglected to tell me until I rang to find where the engineer was!

  • jujupetals68 Juliet Borlase (@jujupetals68) reported

    Is anyone else having trouble with plusnet?

  • Steve27257930 Steve (@Steve27257930) reported

    @plusnet Dear Plusnet, Trying to contact you regarding my phone line and broadband acc. I'm still not able to call you I can't open billing. My phone line is still not working, I'm in a no mobile signal area. I'm also self isolating so I'm in a lot of bother without communication

  • EddieRobson Eddie Robson (@EddieRobson) reported

    @plusnethelp Still not working for me via PlusNet though - is there a DNS problem?

  • kundankc Kundan kumar (@kundankc) reported

    @Plusnet worst customer service provider in the world.

  • SuRipley su Ripley (@SuRipley) reported

    @Plusnet I can't make or receive calls on my land line ..sent message on FB no reply , tried phoning from my mobile was on hold soooo long phone cut out , so trying this way to see if I get any response ....

  • jonevans9859 jon evans (@jonevans9859) reported

    @plusnethelp Plusnet help, an ironic title as I can’t contact Plusnet online or by phone to talk about my Broadband account issue.

  • ireland_stella IrishStella💁🏻‍♀️🤷🏻‍♀️🙅🏻‍♀️🙆🏻‍♀️🤦🏻‍♀️ (@ireland_stella) reported

    @Plusnet Have you tried getting back to customers concerning poor signal and constant dropping?