Plusnet Outage Report in London, England

Problems in the last 24 hours in London, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near London, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, Poplar, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Greenford.

City	Problem Type	Report Time
London	Internet	12 hours ago
London	Internet	17 hours ago
London	Internet	19 hours ago
London	Internet	24 hours ago
London	Internet	4 days ago
London	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

• 
  elyob (@elyob) reported 3 minutes ago from Kingston upon Thames, England

  @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

• 
  Rupert Cheek (@rupertcheek) reported 12 minutes ago from Kingston upon Thames, England

  Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

• 
  Jo (@Jo48651873) reported 16 minutes ago from Islington, England

  @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

• 
  The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported 17 minutes ago from Enfield Lock, England

  @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

• 
  Martin Woodward (@MartinWoodward2) reported 18 minutes ago from Kingston upon Thames, England

  @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

• 
  Mr H 🦡 (@EngHanrahan) reported 18 minutes ago from Walthamstow, England

  @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

• 
  Steph 🍻 (@stephpb) reported 22 minutes ago from Camden Town, England

  @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

• 
  Dame C 🧙🏼‍♀️ (@DameClaraM) reported 27 minutes ago from Bromley, England

  Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

• 
  Tasha Fine (@branat01) reported 29 minutes ago from Enfield Lock, England

  @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

• 
  Steph 🍻 (@stephpb) reported 34 minutes ago from Camden Town, England

  @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

• 
  Ben Smart (@BenSmart1) reported 36 minutes ago from Watford, England

  Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

• 
  Tasha Fine (@branat01) reported 37 minutes ago from Enfield Lock, England

  @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

• 
  elyob (@elyob) reported 37 minutes ago from Kingston upon Thames, England

  @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

• 
  Tandleman (@tandleman) reported 44 minutes ago from Poplar, England

  @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

• 
  Tandleman (@tandleman) reported 49 minutes ago from Poplar, England

  @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

• 
  MadameCholet (@PurpleDon1973) reported 49 minutes ago from Ilford, England

  @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

• 
  Rupert Cheek (@rupertcheek) reported 54 minutes ago from Kingston upon Thames, England

  Suffering a @Plusnet outage in KT3 @plusnethelp

• 
  S. (@Shazzabam) reported 56 minutes ago from Islington, England

  @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

• 
  Napoleon (@NW6Penguin) reported 58 minutes ago from Camden Town, England

  @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

• 
  Tasha Fine (@branat01) reported 58 minutes ago from Enfield Lock, England

  @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sketch (@SketchNI) reported 23 seconds ago

  @LiosaMGC @Plusnet Oof. That sucks. -hoards my 1000Mbps down-

• 
  Honourmatopoeia (@HonourMatopoeia) reported 49 seconds ago

  @thebojko @Plusnet I noticed this, too. Look at the section of your bill headed "Your charges broken down". My contract ends 28 Feb, but the billing period runs 6 Feb to 5 Mar. The extra amount I've been charged is to cover the period 29 Feb to 5 Mar.

• 
  *°:⋆ LisaMGC ⋆:°* (@LiosaMGC) reported 7 minutes ago

  @Plusnet hey why's the internet consistently bad? were meant to be getting 60 down and i'm struggling to get 1??????????

• 
  Paul (@SunnyUpland) reported 8 minutes ago

  @YardleyShooting @TalkTalk I've never had a problem with @Plusnet . Cheap too 👍

• 
  Ted Smith 🇪🇺 (@TedUrchin) reported 9 minutes ago

  @Plusnet I was with Plusnet for years, great company, easy to contact, recommended them to friends and family, but then it all went downhill. Poor customer service and had to beg them to replace the old router when it went on the blink and they wanted to charge me for it!

• 
  B (@BForce77) reported 11 minutes ago

  @Plusnet hi, really struggling with your WiFi this week... Is there a problem in South London?

• 
  ToryPlum #IStandWithJeremyCorbyn (@PlumTory) reported 17 minutes ago

  @UKLabour Even if this wasn't disingenuous and didn't look like a contact us icon on a support page for plusnet (such is your inspiring new colour scheme), this is just so tepid and uninspiring. Rather than an alternative transformative vision, you're offering me an extra £50. Shove it.

• 
  nervousgradient (@nervousgradient) reported 18 minutes ago

  @King_CJK @SkyHelpTeam Same in YO30 with me - I just called PlusNet and they said there was reports of faults in the York area but they were unable to help and their service tracker shows no issues..

• 
  Sketch (@SketchNI) reported 19 minutes ago

  @LiosaMGC @Plusnet Damn. @Plusnet, your technical team need to investigate this. NOT the customer service team. The TECHNICAL team

• 
  Sketch (@SketchNI) reported 22 minutes ago

  @LiosaMGC @Plusnet Nah, it's all about profit. Good customer service is bad for profit