Plusnet

Plusnet Outage Report in London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in London come from postal codes NW6, SE14, EC1N, SW8, SW9 and NW10.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in London, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in London, England 03/23/2026 11:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near London, England

The most recent Plusnet outage reports came from the following cities: City of London, Croydon, London, City of Westminster, Hampstead, Hackney, Islington, Harringay, Southwark, Paddington, Hounslow, Newham, Hammersmith, Greenford and Stanmore.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Internet
United KingdomCity of London Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Old_Wathonian Steve Shaw 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Old_Wathonian) reported

    @SP_2310 @EE EE is the worst broadband I’ve ever had and that includes companies such as demon, plusnet. I now regret leaving Virgin media

  • Old_Wathonian Steve Shaw 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Old_Wathonian) reported

    @SP_2310 @EE EE is the worst broadband I’ve ever had and that includes companies such as demon, plusnet. I now regret leaving Virgin media

  • Old_Wathonian Steve Shaw 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Old_Wathonian) reported

    @SP_2310 @EE EE is the worst broadband I’ve ever had and that includes companies such as demon, plusnet. I now regret leaving Virgin media

  • Old_Wathonian Steve Shaw 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Old_Wathonian) reported

    @SP_2310 @EE EE is the worst broadband I’ve ever had and that includes companies such as demon, plusnet. I now regret leaving Virgin media

  • Old_Wathonian Steve Shaw 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Old_Wathonian) reported

    @SP_2310 @EE EE is the worst broadband I’ve ever had and that includes companies such as demon, plusnet. I now regret leaving Virgin media

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @JackieMarsden6 Plusnet are now threatening to withhold the broken down service which I pay for unless I accept their compensation

  • AHewitt973255 Hemlock Dreams (@AHewitt973255) reported

    @DerylLynn I've had Plusnet for years and had no issues yet.

  • Old_Wathonian Steve Shaw 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Old_Wathonian) reported

    @SP_2310 @EE EE is the worst broadband I’ve ever had and that includes companies such as demon, plusnet. I now regret leaving Virgin media

  • Old_Wathonian Steve Shaw 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Old_Wathonian) reported

    @SP_2310 @EE EE is the worst broadband I’ve ever had and that includes companies such as demon, plusnet. I now regret leaving Virgin media

  • Old_Wathonian Steve Shaw 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Old_Wathonian) reported

    @SP_2310 @EE EE is the worst broadband I’ve ever had and that includes companies such as demon, plusnet. I now regret leaving Virgin media