Plusnet

Plusnet Outage Report in London, England

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The latest reports from users having issues in London come from postal codes NW6, SE14, EC1N, SW4 and NW10.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in London, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in London, England 01/26/2026 11:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near London, England

The most recent Plusnet outage reports came from the following cities: London, Southwark, Paddington, Muswell Hill, Edgware, Hackney, Hammersmith, Poplar, Watford, Croydon, City of Westminster, Hounslow, Orpington, City of London and Newham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kathrynjohnston kathryn johnston (@kathrynjohnston) reported

    @Plusnet Respect to @Plusnet and Matt for testing my line remotely to analyse it. They checked the router remotely and made some changes to my router's wireless channel that might work and asked me to keep an eye on various other issues and get back in touch. Impressed with the service.

  • jodytalbot7 Jody Talbot (@jodytalbot7) reported

    @Plusnet Hi my router has flashing broadband and Internet lights, I have done checks on connection to plugs. Please help 😫

  • SenseiAsad Asad Mustafa (@SenseiAsad) reported

    @Plusnet Any progress on Warrington WA3 outage? It’s been out all afternoon, was told it’s expected to be back up around 7pm?

  • hickyboy1 Hicky 1 (@hickyboy1) reported

    @itvMLshow my Plusnet bill went up drastically. I looked at sky, got a price from them. Went back to Plusnet and they lowered the price lower than sky. Plusnet customer service is really good too.

  • andy17467869 andy (@andy17467869) reported

    @dave_killion @Plusnet **** company even worse wi fi

  • gary_jive Gary Anderson (@gary_jive) reported

    @plusnet Why has my service gone down and why is nobody available to help?

  • darciepusscat Darcie (@darciepusscat) reported

    @MartinSLewis @itvMLshow Plusnet emailed me to offer a contract of the same broadband service at the new customer price. Saved £5 per month.

  • dresdeb Beccy Dresden (@dresdeb) reported

    @Plusnet Hi Emily. I don't use wired connections, I never have. And I've never had inconsistency this extreme from any other provider. It's the inconsistency - the massive peaks & troughs - that's more of a problem. I could live with slower speeds if they were constant.

  • sean_boyle24 sean boyle (@sean_boyle24) reported

    @MartinSLewis @itvMLshow @Plusnet upped my monthly payment from £19.99 a month to £32.38 without telling me. I only noticed this afternoon as our internet is barely working so I checked my bank to see what I was paying so I could start comparing. 🙈 it seems your better off being a new customer to most.

  • fatboyslimmmm2 fayboyslimmmm (@fatboyslimmmm2) reported

    @MartinSLewis @itvMLshow I just changed from bt to its subsidiary plusnet and cut the cost by 50% for the same service