Plusnet Outage Report in London, England

Problems in the last 24 hours in London, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near London, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, Poplar, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Greenford.

City	Problem Type	Report Time
London	Total Blackout	6 hours ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Internet	1 day ago
London	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

• 
  Tasha Fine (@branat01) reported 1 minute ago from Enfield Lock, England

  @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

• 
  Dame C 🧙🏼‍♀️ (@DameClaraM) reported 4 minutes ago from Bromley, England

  Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

• 
  Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported 5 minutes ago from London, England

  @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 6 minutes ago from Ealing, England

  Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

• 
  @RossMatthewNorthLondon.com (@RossMatthewGat3) reported 11 minutes ago from Camden Town, England

  @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

• 
  The Delicious Legacy Podcast (@DeliciousLegacy) reported 12 minutes ago from Ealing, England

  @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

• 
  Jo (@Jo48651873) reported 13 minutes ago from Islington, England

  @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

• 
  Tandleman (@tandleman) reported 15 minutes ago from Poplar, England

  @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

• 
  Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported 17 minutes ago from Camberwell, England

  @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

• 
  Andy Washington 😷🇪🇺 (@andywash) reported 20 minutes ago from Hackney, England

  My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.

• 
  David Neil Robinson (@DDIGITALMEDIA) reported 21 minutes ago from Ealing, England

  @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

• 
  Angeline Clean (@NortysTweets) reported 21 minutes ago from London, England

  Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

• 
  Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported 28 minutes ago from London, England

  @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

• 
  ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported 30 minutes ago from Camberwell, England

  @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

• 
  mtrinh (@miktrinh) reported 33 minutes ago from London, England

  @Plusnet broadband is down in SE23 1AN area

• 
  Ben Smart (@BenSmart1) reported 41 minutes ago from Watford, England

  Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

• 
  Charine John (@CharineJohn) reported 54 minutes ago from Camden Town, England

  @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

• 
  Ilse (@IlseHoward) reported 55 minutes ago from Richmond, England

  @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

• 
  Sarah Pilates (@sarahpilates) reported 57 minutes ago from Camden Town, England

  @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 58 minutes ago from Bromley, England

  @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris A Tye Art (@chrisatyeart) reported 7 minutes ago

  @RLDToo @plusnethelp Tried that - doesn’t seem to work. Also tried on MacOS/iOS/Linux/Win 10 - dead on all of them… until I switch to mobile data. Seems like a Plusnet issue.

• 
  Brian Harris (@harrisimo) reported 9 minutes ago

  I like @plusnet but their email provision and webmail service is truly, truly dire. Not improved AT ALL in over 10 years. Went a few MB over the storage limit and they wiped my *entire inbox* overnight. Only way to restore it? Post a request on their community forum. Madness.

• 
  Widenose 🇺🇦 (@DJWidenose) reported 10 minutes ago

  So, having to wait over 2 months to get my broadband activated by @Plusnet they have the audacity to email me informing me that prices will increase by approx 15% from April - before I even start receiving the service I signed up for! #ThatllNOTdo #Plusnet

• 
  David Edwards (@davedpg) reported 10 minutes ago

  .@plusnet used to be amazing, now they are just shocking, anything I stream has the quality of a potato. I'm ready to bet I won't get through the #SaudiArabianGP without the connection going down

• 
  Neale McGeever (@nealo88) reported 12 minutes ago

  @Plusnet are your services down in the NE37 area?

• 
  Plusnet (@Plusnet) reported 13 minutes ago

  @Takski I'm really sorry you feel this way, where possible we always want our customers to have the best deal. What I can do for you is organise a call back from our Customer Option Team. -Curtis, Plusnet Sheff

• 
  Lee McCrudden (@LucidUK29) reported 13 minutes ago

  @Plusnet my WiFi connection is so poor, the last few days connection is around 33mps what is going on? Fibre-optic my arse

• 
  esjayt (@esjayt1) reported 14 minutes ago

  @Plusnet no network coverage today. Is it me, or is it you?

• 
  Hannah Fox (@hannahfox83) reported 16 minutes ago

  Can someone at @Plusnet tell me what is going on w/ my internet? Was supposed to be connected on 17th, it's now 21st, & still waiting. Apparently it's a BT Openreach issue, but nobody at @Plusnet can be bothered to tell me what's happening unless I ring them. So disappointed.

• 
  Tim Hackett (@Tim_Hackett) reported 16 minutes ago

  @Plusnet Luckily 999 still worked as an emergency number with no signal for her.