Plusnet

Plusnet Outage in London, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 Some problems detected at Plusnet

Plusnet problems in the last 24 hours in London, England

Plusnet Outage Chart in London, England 01/21/2021 00:10

January 21: Problems at Plusnet

Plusnet is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 73.05% Internet
  • Wi-fi 10.52% Wi-fi
  • Phone 6.48% Phone
  • Total Blackout 4.81% Total Blackout
  • E-mail 4.53% E-mail
  • TV .63% TV

Plusnet Outage Map Near London, England

The most recent outage reports and issues originated from London, Balham, Hackney, Watford, Paddington, Borehamwood, Hounslow, Hampstead, Islington, Croydon, Fulham, City of Westminster, Greenford, Shepherds Bush and Poplar.

United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout

Plusnet in London, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:
  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • Hedgewise Kathryn Allen OUSA (@Hedgewise) reported

    I don't check my email as much... but I just had a thought, and saw the bill from @Plusnet and now I'll likely have trouble sleeping, because the broadband stuff I thought was sorted last month seems to be sorted... but now they're overcharging me two extra line rentals...

  • philmo999 Philip Morrish (@philmo999) reported

    @XMightyRed @SQRLTV @virginmedia Funnily enough - only option was sky (and their shocking customer service) or BT (who of course own Plusnet). Virgin are not available (which seems like a good thing).

  • nouranzarroug Nouran (@nouranzarroug) reported

    @Ryan_the_BSCB @Plusnet Yes, major problems in London

  • nouranzarroug Nouran (@nouranzarroug) reported

    @MattScratchley Yes, major problems in London, no broadband for 2 days!!! @plusnethelp @Plusnet

  • hancoxrg Richard Hancox (@hancoxrg) reported

    @plusnethelp I do hope that each and every customer leaves plusnet behind. Appaling phone attitude when you can get through, rubbish broadband reliability, non existent email or complaints process and no refund for your shite service.

  • TheSpeaker20 The Speaker (@TheSpeaker20) reported

    @Plusnet @plusnethelp we upgraded broadband since then connection lost every night, never cust support to resolve during pandemic crisis

  • Harriet94008240 Harriet Stephens (@Harriet94008240) reported

    @Plusnet @Plusnet disgusting service. You've supposedly sorted the issue with my broadband, but it's not sorted. I've already sent you a direct message.

  • CluettTegan Tegan♉️ (@CluettTegan) reported

    I have rented a flat in Cardiff since the beginning of July that I have only stayed in for 3 weeks max due to multiple lockdowns, wifi issues with @Plusnet meaning my best access to study resources are at home, and university saying we now cannot return. @BBCWatchdog #rentfornowt

  • naomimilward41 Naomi Milward (@naomimilward41) reported

    @MoneyTelegraph So @plusnethelp wrongly cut off a vulnerable customer-Left her with no phn/b'band. Then rang her demanding £ (which she didn't owe) to reconnect service whilst DD been set up for yrs. Further failings, billing errors,stress - minimal gogw/insult proposed #plusnet

  • KT6620 Katy (@KT6620) reported

    @plusnethelp we’ve just joined Plusnet and have had 3 days no signal now! 2 months with you and so far would not recommend! What’s going on?!