Plusnet outages and service status in London, England

Problems in the last 24 hours in London, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near London, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, and City of London.

City	Problem Type	Report Time
London	Internet	16 hours ago
London	Internet	1 day ago
London	Internet	2 days ago
City of Westminster	Total Blackout	4 days ago
London	Internet	5 days ago
London	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

• 
  Denis MacShane (@DenisMacShane) reported 8 minutes ago from Victoria, England

  Has @Plusnet @plusnethelp gone down?

• 
  Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported 15 minutes ago from London, England

  @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

• 
  Chris Furneaux (@cfurneaux) reported 15 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  jnthn (permanently broken) (@JSDBroughton) reported 22 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  Steve Hunnisett (@Blitzwalker) reported 27 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  Angeline Clean (@NortysTweets) reported 27 minutes ago from London, England

  Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

• 
  mtrinh (@miktrinh) reported 29 minutes ago from London, England

  @Plusnet broadband is down in SE23 1AN area

• 
  Anya Gair (@anyaebgair) reported 30 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  HMS Beagle (@HMSbeagle1820) reported 34 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Chris Furneaux (@cfurneaux) reported 34 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  HMS Beagle (@HMSbeagle1820) reported 37 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported 45 minutes ago from London, England

  @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  New Forest Dog 🌈 and Her Indoors (@NewForestDog) reported 5 minutes ago

  Plusnet come out well in reviews for customer support. Do any of you use them? And would you recommend them?

• 
  GromitFoxZero (@gromitfoxzero) reported 8 minutes ago

  @whisperwoIf @virginmedia I mean they didn’t let customers cancel and yet they got fined yesterday by our regulator here in the UK for £28m. I can’t relate because I use Plusnet which practically never goes out or ***** up a lot

• 
  CLAIRE A (@_Claire_A) reported 9 minutes ago

  Anyone else’s @Plusnet broadband been down for hours? 😑

• 
  NMP (@NDP2022) reported 11 minutes ago

  @Plusnet any chance of resolving my issue. Your company took £22.99 for a new account from me. No account created and long wait times each time I ring getting passed to other teams. Over 40 mins so far. I simply want a refund.

• 
  gazza (@ShaunGaz) reported 12 minutes ago

  @FreeviewTV You take money out of wirh plusnet...Lost my apps and now lost Bbc1 and 2 wtf is going on ffs !!! Co1 area

• 
  Ann Jones (@littlehaven2014) reported 14 minutes ago

  @Plusnet Hi I have received a request to return my broadband router. I am no longer a customer. I have followed the instructions to print a return label. Though I don't have a printer. I would love to return the router to be recycled. Please advise.

• 
  Jason F (@jasonFr54781642) reported 14 minutes ago

  @Plusnet trying to cancel to travel abroad will have no fixed address, I waited for 15 mins on the phone then got cut off, I dont think #plusnet want me to leave. Is there an easier way to cancel thanks.

• 
  Dog off the leash. (@paulturner2012) reported 15 minutes ago

  Plusnet asking for my home phone number as security after they have already withdrawn home phone service. Are they ***************? Now realise they are owned by BT. That explains it.

• 
  Just Me (@__Cappo__) reported 15 minutes ago

  @Plusnet are you trying to get rid of old F9 mail customers by lifting the spam filter? Been a customer for >25 years, the amount of junk mail I get these days, with the highest setting on your portal, is ridiculous.

• 
  Tee (@TGunson) reported 22 minutes ago

  @johnsick74 You can find 12 month contracts and even monthly ones, I moved to plusnet on a 12 month contract so much cheaper and no problems. I’ll then look around for a cheaper deal when this one ends