Plusnet Outage Report in London, England
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The latest reports from users having issues in London come from postal codes SE14, EC1N, SW9, SE13 and NW6.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near London, England
The most recent Plusnet outage reports came from the following cities: Wandsworth, Hammersmith, London, City of Westminster, Croydon, Newham, Hackney, Watford, Paddington, Southall, Poplar, Ilford, Camden Town, Southwark and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
||
| Hammersmith |
Wi-fi | |
| London |
Wi-fi | |
| City of Westminster |
Internet | |
| Croydon |
Internet | |
| Newham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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Ilse
(@IlseHoward) reported
from
Richmond, England
@inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻
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mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
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David Neil Robinson
(@DDIGITALMEDIA) reported
from
Ealing, England
@Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.
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Andy Washington 😷🇪🇺
(@andywash) reported
from
Hackney, England
My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
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Fatima Duerden 🇪🇺🇵🇹
(@FatimaDuerden) reported
from
Camberwell, England
@SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞
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Ben Smart
(@BenSmart1) reported
from
Watford, England
Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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@RossMatthewNorthLondon.com
(@RossMatthewGat3) reported
from
Camden Town, England
@Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get
-
Dame C 🧙🏼♀️
(@DameClaraM) reported
from
Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there
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Charine John
(@CharineJohn) reported
from
Camden Town, England
@Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
@midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Sarah Pilates
(@sarahpilates) reported
from
Camden Town, England
@Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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⭐⭐Baron von Nilesy🌍
(@MilliLeaks_) reported
from
Camberwell, England
@osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Susie in Ayrshireland
(@SusieInAysr) reported
@Plusnet After over 24 hours I still have no mobile phone service in my area - I can't make/recv calls or texts. This is pretty poor for a company of your size :/
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@Parlez_me_nTory
(@Parlez_me_nTory) reported
@BlossomxCat That's what I'm leaving, supplied by PlusNet supposed to 65M/bs never once got above 35 and usually circa 28
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Krash
(@Krash14006657) reported
@Plusnet This is the least of their failings! They disconnected my line and moved it up north . We did not instruct this and at the time of disconnection my husband was in the process reparation of a family's dead relative. Called pulsenet to get "it's in a manager's call back
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John Ayliffe
(@johncayliffe) reported
@Plusnet Have to say I was quick to complain when my email was down for about 8 days but would like to give credit to Plusnets Philip Macleod who once the server was sorted was very patient and helpful in getting my emails back to normal.
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Alex.
(@alexpractice89) reported
@SpaceMonkey351 @Plusnet I have this exact same problem, an engineer came out last night and it was fine for about an hour and a half then it went back to orange again! I’ve messaged and tweeted and no one has come back to me! I’m having to use my phone data to work which is not ideal
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𝕮𝖍𝖗𝖞𝖘𝖙𝖆𝖑 🎄 🦌
(@hollow_hen) reported
Anyone else on #plusnet having connectivity issues with their WiFi this last week? I can’t watch anything because my internet drops out every 30 seconds.
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Mark
(@SpaceMonkey351) reported
@Plusnet It's back on. Funny how it came back on at exactly the time predicted by the fault bot. Almost like it was a planned outage. 🤔
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John Ferris
(@JohnFerris62) reported
@HelloFromMarcus @Plusnet I had an issue with my landline phone going over to broadband and the guy at BT got it quickly sorted and couldn't have been nicer.
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Mark
(@SpaceMonkey351) reported
@Plusnet why would my Internet go down for no good reason? Its been connected for over a year with no issues. I have a constant orange light and the orange "b" keeps going on and off.
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Alex.
(@alexpractice89) reported
@Plusnet could you please come back to me ASAP today? The wifi has gone down yet again and I can’t keep using my data to work from home, and I have no idea what’s going on with it after the guy came round to sort it yesterday!