Plusnet Outage Report in London, England
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The latest reports from users having issues in London come from postal codes SE14, NW6, EC1N and SE24.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near London, England
The most recent Plusnet outage reports came from the following cities: Croydon, Brentford, Paddington, London, Newham, Hammersmith, City of Westminster, Kensington, Hackney, Harringay, Barnet, Greater London, Poplar, Southwark and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Brentford |
Internet | |
| Croydon |
Total Blackout | |
| Paddington |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
-
Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
-
HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
-
Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
-
Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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PERSONAL FITNESS TRAINER RESULT US TRY FREE
(@ActiveBryantSys) reported
@Plusnet Absolutely dreadful shocking company would never ever use them again still waiting for them to pay me back the money they owe me it’s gonna take a month absolutely terrible
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EatRiskyPie
(@EatRisky) reported
@gracegausden93 Help! I was told lies on my doorstep by a forceful saleswoman, as a vulnerable person living alone. @TalkTalk told me plusnet was closing down which panicked me. The router never came and I didn’t want the product so asked to cancel..
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Mike Rodda
(@Howdoiflydown) reported
@Plusnet - my sim had stopped working. I can’t ring the support number. How do I get a new SIM card sent to me?
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PERSONAL FITNESS TRAINER RESULT US TRY FREE
(@ActiveBryantSys) reported
@Plusnet Never ever use this company they don’t care about their customers they trick you into 18 month contract
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More Lime
(@MoreLime) reported
@Plusnet 40 mins on hold with your terrible music. Seriously regretting signing up to 18 mnt contract switch from @johnlewishelp was supposed to be switched 22Nov no updates. Not impressed. How come @JohnLewisRetail calls were answered yours aren't yet same company!
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EatRiskyPie
(@EatRisky) reported
I asked them to cancel my account again as I never disconnected plusnet, I didn’t really want this fullfibre product. They said it was cancelled. Finally I was free.
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Steve
(@premleaguesteve) reported
from
Edenthorpe, England
@Plusnet evening, our broadband is down, has been all day. Was working fine when we went to bed last night and this morning it wasn't working. Tried all the usual stuff. Turned it on and off etc, checked cables . Still nothing
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Brian Attwood
(@baeight) reported
@SRWoody23 @Plusnet Perhaps divert some of the promo money towards fripperies like ‘service’
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Martin Caveman *WOKE* 3.5% 🔶#FBPE 🇫🇷🇬🇧🇪🇺
(@cavemanmartin) reported
@Plusnet Any chance of telling us what's wrong with emails? Is your pop server down?
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ParkysHere
(@ParkysHere) reported
Any of my UK friends recommend a decent ISP? 🤔 Currently with Vodafone and it’s trash. I’m looking for ups/downs that are able to handle streaming + multiple devices running at once! Currently looking at a deal from PlusNet and they look pretty decent! #help #advice