Plusnet outages and service status in London, England
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Full Outage Map
- Plusnet generated 1 outage signal in the last 24 hours around London, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 31, 4:53 PM GMT+1.
- Internet (67%)
- Wi-fi (23%)
- Total Blackout (7%)
- E-mail (3%)
The latest reports from users having issues in London come from postal codes SE14 , EC1N , NW6 and SE13 .
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in London, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near London, England
The most recent Plusnet outage reports came from the following cities: London, City of London, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 12 hours ago |
|
London
|
Wi-fi | 1 day ago |
|
London
|
Internet | 2 days ago |
|
City of London
|
Internet | 2 days ago |
|
London
|
Internet | 4 days ago |
|
City of London
|
Wi-fi | 5 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Steve Hunnisett (@Blitzwalker) reported from London, England@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Chris Furneaux (@cfurneaux) reported from London, England@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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HMS Beagle (@HMSbeagle1820) reported from City of London, EnglandDay 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Anya Gair (@anyaebgair) reported from London, EnglandNice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Denis MacShane (@DenisMacShane) reported from Victoria, EnglandHas @Plusnet @plusnethelp gone down?
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Angeline Clean (@NortysTweets) reported from London, EnglandRecently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Chris Furneaux (@cfurneaux) reported from London, EnglandHi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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HMS Beagle (@HMSbeagle1820) reported from City of London, EnglandDay 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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jnthn (permanently broken) (@JSDBroughton) reported from London, England@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Oli Wright (@falo209) reported@Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.
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Rob Shelley (@ITVRobShelley) reported@Plusnet hello! Last week I phoned to say I wanted to stay with your service - now I have a load of texts from you telling me my installation and router are set to happen/arrive - but I’m already installed and have a router…this is surreal
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Tee (@TGunson) reported@johnsick74 You can find 12 month contracts and even monthly ones, I moved to plusnet on a 12 month contract so much cheaper and no problems. I’ll then look around for a cheaper deal when this one ends
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RSG (@Tigercatgirl) reported@Plusnet broadband just stopped with flashing orange B sign on router. How do I report and any known issues in South London please?
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Wessex Wyvern (@WessexWy) reported@BasilTheGreat It's worse, if you have BT, EE, or Plusnet broadband with their router, part of YOUR bandwidth & electricity is used to help provide THEIR public WiFi network. (It's hidden in the Ts & Cs but you can opt out in your account settings)
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Heena Modi Ⓥ 🌱 (@PlantShift) reported@Plusnet I've texted help to 07800008121 as my internet keeps dropping out. I look forward to hearing from someone soon.
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bookgirl999 (@bookgirl999) reported@Plusnet Are there any issues in ST7 with service? My router light is orange & when I try & connect on my phone I get a msg that hub 2 manager now requires a connection
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GM Mark Howitt (@MarkHowitt) reportedSlighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!
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David (@David297819311) reported@EE rubbish customer service. Plusnet changed over my contract to you 2 weeks ago and each day I have to reset my Internet connection to sky. On hold for almost an hour tonight and no reply. I do not want online help I want to speak to a human who can explain why this happens.
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COYS CORNER PODCAST (@TOTTENHAM6191) reported@Plusnet years of poor service and drop outs constantly. Never getting the speeds advertised. Now an issue where it won't work at all and I have too wait 5 days for an engineer!! With a disabled child who relies on Internet as a sensory calm! Not good enough.