Plusnet Outage Report in London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes EC4R, SW1V, SW8, W4 and SE27.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (67%)
-
Wi-fi (15%)
-
Total Blackout (10%)
-
E-mail (6%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near London, England
The most recent Plusnet outage reports came from the following cities: City of Westminster, London, Poplar, Islington, Lewisham, Ealing, Bromley, Ilford, Wembley, Fulham, Leyton, Croydon, Hackney, Bermondsey and Bushey.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Wi-fi | |
| London |
Internet | |
| Poplar |
Internet | |
| Islington |
Internet | |
| Lewisham |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
-
S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
-
Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
-
Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
-
Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
-
Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
-
The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
-
Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
-
Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
-
Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
-
MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Liz Inwards
(@eliz_inwards) reported
@Plusnet I am moving home and I've been told an appointment has been made at my new property to install the line - which is great thanks. I just want to change the appointment to AM rather than PM. Can you help please?
-
Adam david boow
(@adam_boow) reported
@Plusnet Good afternoon. I would like to speak to someone about my garbage Internet speed! The estimated is 7-8 mbps and minimum is 1.7mps yet my actual speed is between 0.05 and 0.06. How is that actually possible? Are we living in the late 90's still?
-
RichCC
(@richcc) reported
@Plusnet your hold music is quite possibly the worst of any company I've ever dealt with!
-
Erika Bean 🎬📽️🍿
(@ScreeningViolet) reported
@Plusnet having issues with more than a couple of devices connecting to the internet. We've spoken to customer service and got nowhere. Considering we have fibre unlimited which is supposed to be for multiple devices this is useless.
-
Michael Saunders
(@RhYnoECfnW) reported
@NOW broadband is down. When it does finally come back, their WiFi is awful. Really regret leaving @Plusnet just to save a few quid a month.
-
Michael 🇮🇪 🏳️🌈
(@CongletonCW12) reported
@Plusnet will I get a refund of any kind bearing in mind I have transferred from #skybroadband to #Plusnet as my chosen broadband service provider? You see the problem is I have no service ... no broadband/internet and it's only day one
-
Claire Boyd
(@ClaireB35930509) reported
@Plusnet Is there a reason you don't provide a customer service email address? I would like to speak to someone about being overcharged, but not by phone!
-
Thraxar
(@thraxar) reported
@PaulKozinski I use plusnet, it’s fine but uses BT Openreach lines so if there’s an issue it can take a bit longer to get resolved. Going to switch to Vodafone probably when renewal is up as they’ve just laid down highspeed fibre on my road.
-
Ba31
(@Ba3116) reported
@Plusnet Your team have been trying hard to fix my broadband problem but its reall does not help me in speed and latency in the network so I decided to switch to different provide who can deliver better speed with low latency. Can you please help me to here.
-
Nick Derbyshire
(@darbs63) reported
@plusnet are one of the worst companies on this earth. They are claiming that my elderly disabled parents have made an 18 hour phone call, which as they well know is an almost impossibility. They are wanting to charge them over £90 for this call and they have