Plusnet Outage Report in London, England
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The latest reports from users having issues in London come from postal codes NW6, SE14, EC1N, SW4 and NW10.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near London, England
The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Watford, Croydon, Hackney, Paddington, City of Westminster, Hounslow, Poplar, Orpington, City of London, Newham, Southall, Islington and Wood Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Watford |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rosalyn Newis
(@NewisRosalyn) reported
@umber_statement @Plusnet These phone companies all seem to be rubbish at sorting out what should be a standard process and apparently want to make money off people during the worst of times. Sadmin made harder.
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Brian Smith
(@speedboy327) reported
@Plusnet Pathetic customer service sent DM Thursday still no reply to my question incredible 😡
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jo simcock
(@jo_simcock) reported
@Plusnet can you please answer emails. Dad in law has hundreds of calls made from his phone that he hadn't made, 01782 659257, sounds like someone pressing buttons when you call it. He's not dialing out, alzheimers dementia , twice we've logged it, please help
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Plusnet
(@Plusnet) reported
@gfaz81 Hi Gill! Sorry to see that this has happened again, I know it's frustrating when the same issue keeps occurring. Are you able to reset your router for me and see if that fixes things for you? - Curtis, Plusnet Sheffield
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Dr. Vy
(@vy_psy) reported
@Plusnet 20min on the phone listening to **** music
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Irene
(@Irene4lvarado) reported
@Plusnet Is it good value to pay £32/month (for broadband that has connection issues every single month) having been with you since 2018, when you have deals for new customers 10, 15 pounds cheaper?
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Aerial Tyke
(@aerialtyke) reported
@petercardwell @virginmedia Rid yourself of their hopeless customer service and take your money to @Plusnet.
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Tim
(@rillion9) reported
@Plusnet WHY HAVE I GOT NO MOBILE INTERNET? YOU'VE JUST TAKEN A MONTHLY PAY, I HAVE NOT GONE OVER MY DATA ALLOWANCE NOW OR LAST MONTH, SO WHAT'S THE PROBLEM????
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banannie70
(@banannie70) reported
@Plusnet Internet down again in DG6 4EL. 9am and 11am Devices show connection but NO Internet. This is happening at least once per day, everyday. #Plusnet
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Karolina Throssell (karolina@iden.global)
(@Campaign_me) reported
Avoid @Plusnet if you want internet. We've been having probs since start and now zero internet for two days but compensation only kicks in after 3 days no internet. If I want to cancel the useless contract, it will cost me £180! What a joke! #technology