Plusnet outages and service status in London, England

Problems in the last 24 hours in London, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near London, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, and City of London.

City	Problem Type	Report Time
London	Internet	22 hours ago
London	Wi-fi	2 days ago
London	Wi-fi	2 days ago
City of Westminster	Internet	2 days ago
City of Westminster	Wi-fi	3 days ago
London	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

• 
  Angeline Clean (@NortysTweets) reported 3 minutes ago from London, England

  Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

• 
  Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported 11 minutes ago from London, England

  @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

• 
  jnthn (permanently broken) (@JSDBroughton) reported 13 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  mtrinh (@miktrinh) reported 18 minutes ago from London, England

  @Plusnet broadband is down in SE23 1AN area

• 
  Denis MacShane (@DenisMacShane) reported 19 minutes ago from Victoria, England

  Has @Plusnet @plusnethelp gone down?

• 
  Chris Furneaux (@cfurneaux) reported 21 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  Chris Furneaux (@cfurneaux) reported 39 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  Steve Hunnisett (@Blitzwalker) reported 44 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported 48 minutes ago from London, England

  @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

• 
  HMS Beagle (@HMSbeagle1820) reported 50 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Anya Gair (@anyaebgair) reported 52 minutes ago from London, England

  Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

• 
  HMS Beagle (@HMSbeagle1820) reported 53 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Critic No1 (@CriticNo1) reported 3 minutes ago

  @Plusnet #plusnet #internet Plusnet are just about the WORST Internet service provider I have ever encountered!! They take ages to settle any problems and blame everything else!!! Awful service. AVOID LIKE THE PLAGUE!

• 
  Michael Briggs 🔬🏏🎸🐝🦔🍺🌱 (@MD_Briggs) reported 7 minutes ago

  @ArmchairAdml BT is dreadful tbh. Only found out that broadband has gone up - have really a bad rural service too - & they are charging £4/mo for a land line that I dont use. Got a better £20 deal from plusnet - called BT and told them to match it or I’m leaving - they matched it (nearly) 👍

• 
  Only Gigs (@Onlgig) reported 8 minutes ago

  SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....

• 
  BigBadLlama (@bigbadllama) reported 11 minutes ago

  @Plusnet can you help? I got an email saying I'm leaving for another provider which isn't true, I haven't even been shopping around. I can't call customer service because I'm working overseas atm

• 
  Matt Quinn - The Caledonian Television Company. (@Matt_Q_OnX) reported 13 minutes ago

  @MikeWhi29270353 I never said they did, I said they can. - If you're on such a supplier you simply go to the likes of Vonage and get your telephone service from them; it then runs on the Plusnet (or whatever) internet connection. Plusnet CHOSE not to provide the service - their loss.

• 
  GM Mark Howitt (@MarkHowitt) reported 15 minutes ago

  Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  Dog off the leash. (@paulturner2012) reported 15 minutes ago

  Plusnet asking for my home phone number as security after they have already withdrawn home phone service. Are they ***************? Now realise they are owned by BT. That explains it.

• 
  Amanda Phillipson (@amandajp17) reported 19 minutes ago

  It’s driving me insane at the moment trying to sort out my parents phone and internet - at a distance because they live 200 miles away. @Plusnet your customer service to two 81 year olds who don’t understand the tech is appalling.

• 
  Kevan Rollinson (@rollinson_kevan) reported 20 minutes ago

  @Plusnet Have you tried ringing your customer service team and being put on hold for over 30 minutes before eventually giving in

• 
  fenderbass1966 (@fenderbass19661) reported 27 minutes ago

  @EE ime 79 I was happy with plusnet I FEEL VERY SAD . HELP😢