Plusnet Outage in London, England

@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

Suffering a @Plusnet outage in KT3 @plusnethelp

Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

@Plusnet no connection again , wtf , can’t wait till October when contract ends

@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

Bro who ever watches the plusnet servers should actually loose their jobs my wifi keeps going down mid fights i swear its like there watching me and planning it bruh

@Plusnet any known outage in OL14? No connection have done all checks as per online guidance, no cs after 8pm, help!@plusnethelp

Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

Never had so many issues as I have with @Plusnet no connection, all went wrong over a terrible service tonight!

@Plusnet what is happening?? Service down again?!!

Worst possible isp award goes to @Plusnet

@Plusnet Hi, Curtis. That's great, thank you for the prompt response and confirmation. Just to check, if my service ended on the 17th of November, and my last bill was on the 11th of November (paid the 18th), will it just be those six days to pay for?

@Plusnet Hi there. Hope you're keeping well. I've already cancelled my service (no issues, just a higher speed provided by another provider at a new property). Just looking for some advice on if/when I should cancel my direct debit, or if it's all done on your end. Thanks!

@safina554 @Plusnet it passed bc it was from when I placed the order not the service activating and yet its a **** service so far and they wanna blame Royal Mail for their own problem of not sending a parcel with recorded delivery lol we move

@sum99__ @Plusnet their 14 day period starts from the day u take out the contract which is rly weird, most places do it when the service activates