Plusnet

Plusnet Outage Report in London, England

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The latest reports from users having issues in London come from postal codes NW6, SE14, EC1N and SW4.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in London, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in London, England 01/28/2026 05:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near London, England

The most recent Plusnet outage reports came from the following cities: City of London, London, Newham, Harringay, Southall, Southwark, Paddington, Muswell Hill, Edgware, Hackney, Hammersmith, Poplar, Watford, Croydon and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomHarringay Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

  • MilliLeaks_ ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported from Camberwell, England

    @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

  • CharineJohn Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • DenisMacShane Denis MacShane (@DenisMacShane) reported from Victoria, England

    Has @Plusnet @plusnethelp gone down?

  • IlseHoward Ilse (@IlseHoward) reported from Richmond, England

    @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • DDIGITALMEDIA David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England

    @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

  • andywash Andy Washington 😷🇪🇺 (@andywash) reported from Hackney, England

    My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.

  • sarahpilates Sarah Pilates (@sarahpilates) reported from Camden Town, England

    @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • RossMatthewGat3 @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • FatimaDuerden Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England

    @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @EmmaJessonTV Thanks for your time on the phone today Emma and I'll check back with you on Monday. If you have any other queries in the meantime, let me know and I'll see what I can do to help. -Tony Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @JacquiPybus Hi Jacqui, sorry about that! We do normally intend to send our routers out already configured for your service, if you have any trouble just let us know we'd be happy to help! - Cal, Plusnet Leeds

  • Fisherking2000 Kingfisher (@Fisherking2000) reported

    @Plusnet is there a problem in IP12 ? No internet today

  • ColinLawrie5 BrownClogs72 (@ColinLawrie5) reported

    @Plusnet I actually posted they tweets a week ago it's just that your internet is so slow that's it just managed to send the tweet.

  • purple_dragon25 kelly * hibernation mode active * (@purple_dragon25) reported

    @MrsM_here @Plusnet I've never had an issue, other than when my internet kept dropping out just before Christmas. I got in touch, they promised an engineer out the next day, came as promised, great service.

  • doyleybloke doyleybloke (@doyleybloke) reported

    @Plusnet New customer with Hub2, can’t connect all my smart devices that operate on 2.4Ghz frequency. Please suggest a solution or provide a router that does the job.

  • robdicksonuk Rob Dickson 🇬🇧🇪🇺 (@robdicksonuk) reported

    When is @Plusnet Mobile going to support short codes and 5G?

  • paul_guyler paul guyler (@paul_guyler) reported

    @plusnethelp morning, I’m with plusnet. I’m considering having an office down the garden; if I run a hard wire from the router to the office what box do I need for the WiFi I. The new room please?

  • Pablocollier Paul Collier (@Pablocollier) reported

    @katebevan @Plusnet Tried them once (very good price)..... Never again!

  • DreyfusLawFirm Dreyfus & associés (@DreyfusLawFirm) reported

    Consequently, the #Court ordered the service providers BT, EE, Plusnet, Sky UK, TalkTalk and #VirginMedia to block access to the illegal #websites.