Plusnet Outage Report in London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in London come from postal codes EC1N, NW6, SE14, NW10, SW19 and SE2.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
Total Blackout (10%)
-
E-mail (9%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near London, England
The most recent Plusnet outage reports came from the following cities: Southwark, London, Hounslow, Newham, Hackney, Islington, Hammersmith, Greenford, Stanmore, City of Westminster, Croydon, Wembley, Southall, Tower Hamlets and Pinner.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
-
Dame C 🧙🏼♀️
(@DameClaraM) reported
from
Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
-
Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
-
Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
-
✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
-
Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
-
Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
-
Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
-
Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
-
Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
-
Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
-
Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
-
Ben Smart
(@BenSmart1) reported
from
Watford, England
Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
-
Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
-
Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
-
Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
-
Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
-
Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
-
mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Scott Lee
(@ScoLee10) reported
@Plusnet Hello. All fixed. BT issue I'm told. Thanks
-
Asad Mustafa
(@SenseiAsad) reported
@Plusnet Any progress on Warrington WA3 outage? It’s been out all afternoon, was told it’s expected to be back up around 7pm?
-
Martin A
(@AbdabMcTavish) reported
@Plusnet your mobile Internet service around ca20 area is currently best described as patchy. Are you aware of any problems? Ta
-
Derek N
(@DEL60PLUS) reported
@MartinSLewis @itvMLshow We were paying £40.99pcm Plusnet for BB, line rental and TV. TV svc gone so haggled down to £24.50pcm, Super Fibre BB 75mbs includes Anytime calls on landline. Happy.
-
Plusnet
(@Plusnet) reported
@dresdeb Hi Beccy, I'm sorry to see that you have been experiencing poor speeds. Is this solely affecting your wireless connections or are wired connections affected too? Regards, Emily Plusnet Leeds 🌞
-
Plusnet
(@Plusnet) reported
@Deku_shrub Hi there, sorry to hear this - Slack seem to be experiencing an outage themselves at the moment and it isn't something we can assist with unfortunately. I do apologise. - Jess, Plusnet Leeds 🌻
-
Beccy Dresden
(@dresdeb) reported
@Plusnet Hi Emily. I don't use wired connections, I never have. And I've never had inconsistency this extreme from any other provider. It's the inconsistency - the massive peaks & troughs - that's more of a problem. I could live with slower speeds if they were constant.
-
Beccy Dresden
(@dresdeb) reported
@horrocks_simon @TalkTalk I feel your pain, Simon, but I think all ISPs are as bad as each other. The @Plusnet staff seem nice enough, but their actual broadband service is still abysmal, based on 2 months as a customer. Meanwhile my brother has takes of woe from another couple of providers 🙄
-
fayboyslimmmm
(@fatboyslimmmm2) reported
@MartinSLewis @itvMLshow I just changed from bt to its subsidiary plusnet and cut the cost by 50% for the same service
-
Nina
(@surreycommuter) reported
@Plusnet you've taken over my line when I never requested this. BT tells me it was forced through despite me contacting them about it after I has a text from you. I haven't done this and have no idea why this is happening.