Plusnet Outage Report in London, England

Problems in the last 24 hours in London, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (8%)
• Total Blackout (7%)
• TV (1%)
• Phone (1%)

Live Outage Map Near London, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, Poplar, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Greenford.

City	Problem Type	Report Time
London	Internet	15 hours ago
London	Internet	16 hours ago
City of Westminster	Total Blackout	2 days ago
London	Internet	3 days ago
London	Internet	3 days ago
London	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near London, England

Latest outage, problems and issue reports in London and nearby locations:

• 
  Jellicle as Fuck (@dansette) reported 25 seconds ago from Hackney, England

  @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

• 
  Monopoly Dog (@DogMonopoly) reported 45 seconds ago from Watford, England

  @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

• 
  yunus (@_yunu5) reported 2 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

• 
  Gary Reynolds (@Gutbuster40) reported 4 minutes ago from Barnet, England

  @Plusnet customer service a absolute joke

• 
  yunus (@_yunu5) reported 5 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

• 
  Monopoly Dog (@DogMonopoly) reported 5 minutes ago from Watford, England

  @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

• 
  Allison Randell (@PictureEdAlly) reported 13 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  Gaurav Patel (@gauravity) reported 14 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported 15 minutes ago from Kingston upon Thames, England

  Plusnet went down exactly at midnight... :/

• 
  Steve Hunnisett (@Blitzwalker) reported 20 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  miac notnats (@MiacNotnats) reported 20 minutes ago from Barnet, England

  @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

• 
  HMS Beagle (@HMSbeagle1820) reported 23 minutes ago from City of London, England

  Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

• 
  Selina Wray 🍊 (@SelinaWray) reported 26 minutes ago from Lambeth, England

  1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

• 
  Eileen Rumble (@turtlesnursery) reported 34 minutes ago from Hackney, England

  @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

• 
  L€i§h ©l@®k (@leighbike636) reported 36 minutes ago from Harrow Weald, England

  @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

• 
  Barbara Broccoli (@Errorfied) reported 43 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  HMS Beagle (@HMSbeagle1820) reported 44 minutes ago from City of London, England

  Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 47 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Kylie Ainslie (@DrKAinslie) reported 49 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Gary Reynolds (@Gutbuster40) reported 52 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a absolute joke

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Courtney (@Nugget_Courtney) reported 9 minutes ago

  @bt_uk We have and they're useless. We're waiting for a bt engineer to call us (who have been just as useless, we have been waiting for said engineer since Thursday) but @Plusnet can't push the matter so someone here needs to help

• 
  Rob Harris (@rharris_22) reported 12 minutes ago

  @Plusnet we have just agreed to join BT from 27/04 and they said they can sort all the switching but we need to inform you. Is there anything specific you need or do we just cancel our direct debit from this date?

• 
  Rab Mittal (@drcosmetic) reported 12 minutes ago

  @Plusnet really slow and can’t carry out my nhs wfh please help me help my patients

• 
  Rabbi Richard Jacobi (@RabbiRJacobi) reported 13 minutes ago

  How is it that my daughter, just moved to central Canterbury, cannot get reliable mobile signal in her flat and cannot buy adequate internet speed from any provider to run her Zoom-based personal training business? Any thoughts @Plusnet @BTSopenreach @O2

• 
  Ange 🦊 (@foxes1957) reported 14 minutes ago

  @kazzaloveslife Plusnet .. no problems

• 
  Maria gardiner (@Mariagardiner) reported 17 minutes ago

  @Plusnet Thanks for failing again on Roaming Plusnet. Shocking systems, nice people. No phone when traveling for a bereavement. AWFUL @thetimes

• 
  Charlotte Simon (@charlotteksimon) reported 26 minutes ago

  @Plusnet is webmail down? I can't access it (tried two different browsers) and also can't access your website to check the service status

• 
  Ste Corcoran (@TheSteCorcoran) reported 27 minutes ago

  @Plusnet morning, I've upgraded the current package as my contract ends on 19/4. I've had an email to say new service will activate 17/4 & was just wondering if there's any way this could be put back to activate on the 19/4 instead? Cheers

• 
  Holly Bowler (@HF_Universe) reported 27 minutes ago

  @Plusnet I left you for a better mobile service elsewhere and took my number with me but am still getting emails saying my bill is £0. Please make it stop. I don't want to ring or speak to anybody, I just want it to stop.

• 
  AS (@sarru001) reported 27 minutes ago

  Hi @Plusnet, I mistook my contract day expiry as 14th April and logged in today to renew. Unfortunately it expired on 10th April. Could you please renew my previous contract or Cancel if it is not possible. I am currently out of UK and hence could not reach out to you over phone