Plusnet Outage Report in London, England
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The latest reports from users having issues in London come from postal codes SE14, NW6, EC1N and SE24.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near London, England
The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Bromley, Croydon, Brentford, Paddington, Newham, City of Westminster, Kensington, Hackney, Harringay, Barnet, Greater London, Poplar and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Denis MacShane
(@DenisMacShane) reported
from
Victoria, England
Has @Plusnet @plusnethelp gone down?
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Charine John
(@CharineJohn) reported
from
Camden Town, England
@Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
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⭐⭐Baron von Nilesy🌍
(@MilliLeaks_) reported
from
Camberwell, England
@osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.
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Andy Washington 😷🇪🇺
(@andywash) reported
from
Hackney, England
My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.
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Ilse
(@IlseHoward) reported
from
Richmond, England
@inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there
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Fatima Duerden 🇪🇺🇵🇹
(@FatimaDuerden) reported
from
Camberwell, England
@SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞
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Dame C 🧙🏼♀️
(@DameClaraM) reported
from
Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
@midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!
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mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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@RossMatthewNorthLondon.com
(@RossMatthewGat3) reported
from
Camden Town, England
@Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get
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David Neil Robinson
(@DDIGITALMEDIA) reported
from
Ealing, England
@Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.
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Ben Smart
(@BenSmart1) reported
from
Watford, England
Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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Sarah Pilates
(@sarahpilates) reported
from
Camden Town, England
@Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@WardDEC Some customers are having problems logging in to their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Matt Sheffield
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Plusnet
(@Plusnet) reported
@MMWGrumpyDonkey Some customers are having problems logging in to their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Matt Sheffield
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One World Cycling
(@OneWorldCyclin1) reported
@Plusnet email still down. Loyal customer for many years. Normally good service, but email needs to be stable and reliable
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David Ward
(@WardDEC) reported
@Plusnet Any ideas for when the current Plusnet web-mail problem might be solved?
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Howard J Evans
(@HowardJEvans) reported
@Plusnet @moomadeb I’ve had problems since late last night. Broadband working but no email connection on any device.
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Vada
(@stardate1234567) reported
@Plusnet Is your email servers down? If so how long will it be before service is back to normal?
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Mark Lawson Design
(@MLawsonDesign) reported
@Plusnet @Google I’ve had to come back to this tweet to find that link. It’s not apparent on the actual web site home page or help page. Need the link on the Help page please! Likewise I used to like to check the Service Status page for reporting an issue. But I can’t find that on the site now.
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Plusnet
(@Plusnet) reported
@RogerOB49 Some customers are having problems logging in to their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Matt Sheffield
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Ian HOPKIN
(@IanHOPKIN4) reported
Can anyone inform me if anyone is working in customer care at Plusnet I never get a response. They don't do me proud
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Rob Puricelli
(@failedmuso) reported
@Plusnet Any chance of an update on the email server issue that ISN’T a copied and pasted stock answer, Matt? #PlusnetEmailDown