Plusnet Outage Report in London, England
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The latest reports from users having issues in London come from postal codes SE14, EC1N, NW6, SW9 and SE13.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in London, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near London, England
The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Croydon, Newham, Hackney, Hammersmith, Watford, Paddington, Southall, Poplar, Ilford, Camden Town, Southwark, Wembley and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| City of Westminster |
Internet | |
| Croydon |
Internet | |
| Newham |
Internet | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near London, England
Latest outage, problems and issue reports in London and nearby locations:
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Leah Whitehorse
(@LeahWhitehorse) reported
@Trixter_Live @Plusnet Same here - frustrating that there’s no update on the service status page and it’s too late to call them
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Oli
(@olisarpull) reported
@Zachslists @plusnethelp @Plusnet Fabulous...I haven't been able to get through to them but if it's a local blackout that could take hours to fix 😫
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Dave Bulmer
(@DemonTomatoDave) reported
Wow, Plusnet just went down for about two hours, maybe less. It was like double-lockdown. Can't do anything at home (not even have the telly on), can't go somewhere where internet doesn't matter
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AscendedFlamezGFX Comms Closed
(@MXFlamez) reported
@_SentientRock_ Damn And i thought plusnet was bad
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Nicola Borthwick Counsellor/Trainer, NW9 & Welwyn
(@NMJBorthwick) reported
@Plusnet Had awful problems with connection from 7.20 tonight which has had a considerable impact on my business. What has been the problem tonight, as usually the connection is ok?
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Plusnet Help
(@plusnethelp) reported
@Beanie904 @Plusnet Sorry for the delay. Our tests aren't showing any issues. Are your devices connecting wirelessly to your router or wired into the router using an ethernet cable? -Anoush
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Old_Crusty
(@Old__Crusty) reported
from
Wigton, England
@plusnet @plusnethelp why does it take so long to connect to get the system set up? Never seen such pathetic internet
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amanda morgan
(@amandam16804537) reported
@Plusnet Thanks for threatening me with a debt collector for my £3.04 bill which was a result of me switching contract with you. Tried to phone and lines not working. Unacceptable!
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Cassandra McBirney
(@CassandraMcBir1) reported
@plusnethelp Had no broadband connection for over an hour now in Manchester M16 8FF. Other people on BT and PlusNet in the area also have the same issue. Any idea of when the issue is likely to be fixed?
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Claire Lockey
(@locklock_12) reported
@Beanie904 @plusnethelp @Plusnet My wifi to slow to open the help page 🙄