Plusnet Outage Report in Enfield Lock, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Enfield Lock, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent Plusnet outage reports came from the following cities: East Ham, Hampstead, London, Hendon, Leyton, Ealing, City of Westminster, Bermondsey, Wembley, Wood Green, Waltham Abbey, Finchley, Cricklewood, Harringay and Tower Hamlets.
City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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Chris Furneaux (@cfurneaux) reported from London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Daniel (@Daninho58) reported from Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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jnthn (permanently broken) (@JSDBroughton) reported from London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Andy 💙 🇪🇺 (@andywash) reported from Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Chris Furneaux (@cfurneaux) reported from London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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AJ Green (@Green_AJ) reported from Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Tasha Fine (@branat01) reported from Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Nick Faber (@NickFaber) reported from Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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PETER PAHOR (@PETERPAHOR) reported from Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet @plusnethelp customer service a joke
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Danté Banks (@Dante_Banks) reported from Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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247 London Locksmith (@247LondonLocks) reported from Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Rob Hanson (@robdogtrickies) reported from Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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247 London Locksmith (@247LondonLocks) reported from Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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K Jackson (@kjackson1984) reported from Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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ken (@uk12345) reported from Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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PETER PAHOR (@PETERPAHOR) reported from Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Flood (@simon_flood) reported
@Plusnet Whilst your IMAP servers have never worked well they're really bad now. Thunderbird on 2 PCs (one Windows 10, the other Linux) each with different accounts unable to fetch new email since 25 September. TCP timeout upped to 600 but server keeps disconnecting.
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Beccy Dresden (@dresdeb) reported
@Plusnet Hi Emily. I don't use wired connections, I never have. And I've never had inconsistency this extreme from any other provider. It's the inconsistency - the massive peaks & troughs - that's more of a problem. I could live with slower speeds if they were constant.
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Nina (@surreycommuter) reported
@Plusnet you've taken over my line when I never requested this. BT tells me it was forced through despite me contacting them about it after I has a text from you. I haven't done this and have no idea why this is happening.
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Scott Lee (@ScoLee10) reported
@Plusnet Hello. All fixed. BT issue I'm told. Thanks
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Martin A (@AbdabMcTavish) reported
@Plusnet your mobile Internet service around ca20 area is currently best described as patchy. Are you aware of any problems? Ta
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Andy Sewell (@AndySewell7) reported
@Plusnet @plusnethelp what’s going on folks, router says connected to the internet but I have no internet! Done the standard turn off and on, it’s like it was just turned off! Help! CB6 postcode
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Asad Mustafa (@SenseiAsad) reported
@Plusnet Any progress on Warrington WA3 outage? It’s been out all afternoon, was told it’s expected to be back up around 7pm?
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Hicky 1 (@hickyboy1) reported
@itvMLshow my Plusnet bill went up drastically. I looked at sky, got a price from them. Went back to Plusnet and they lowered the price lower than sky. Plusnet customer service is really good too.
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Beccy Dresden (@dresdeb) reported
@horrocks_simon @TalkTalk I feel your pain, Simon, but I think all ISPs are as bad as each other. The @Plusnet staff seem nice enough, but their actual broadband service is still abysmal, based on 2 months as a customer. Meanwhile my brother has takes of woe from another couple of providers 🙄
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andy (@andy17467869) reported
@Plusnet Your 99% losing me as a customer im disabled and not in good health and I need Internet and treated like this im disgusted