Plusnet Outage Report in Enfield Lock, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Lock, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Plusnet
Plusnet is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (70%)
-
Wi-fi (15%)
-
Total Blackout (7%)
-
E-mail (5%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent Plusnet outage reports came from the following cities: Harringay, Wembley, Paddington, London, Bermondsey, Newham, Acton, Leyton, Walthamstow, Hackney, Tower Hamlets, Ealing, Poplar, Islington and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay |
Internet | |
| Wembley |
Total Blackout | |
| Paddington |
Internet | |
| London |
Internet | |
| Harringay |
Total Blackout | |
| Bermondsey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
-
AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
-
K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
-
Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
-
247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
-
PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
-
Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
-
jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
-
Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
-
Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
-
Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
-
ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
-
Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
-
247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
-
PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
-
Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
-
Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Nαɾƙσʋιαɳ
(@narkovian) reported
@InnerVisioner @MaddyPUNC19 @PUNC14 It's actually the other way around, sorry to be pedantic - EE are now part of BT. However, PlusNet are also owned by BT and have good customer satisfaction ratings as well.
-
Campbell
(@camp__bell) reported
@Plusnet broadband dropping out twice in a working day is bad enough without the router stubbornly insisting that everything is fine until I turn it off and on again...
-
Steve
(@Stevo_oxo) reported
from
Upton with Fishley, England
If you are thinking of going with @Plusnet for your internet DON’T. They have the worst service I have ever experienced. Stay away honestly it is not worth the torment. Hours on the phone speaking to several people and issues still not sorted. AVOID!
-
James Roper
(@JamesRo25608100) reported
@plusnethelp Please cancel my plusnet application, I will be staying with B T after all. J Roper, tel 01915487271
-
Ian Barrie
(@Bazman500) reported
@Plusnet you are having a shocker at EH 14 - what’s the problem? Broadband customer here
-
keira madeira✨
(@kcgeorgeson) reported
Massive thank you to @Plusnet for supporting me in leaving my wifi service early with no charges due to needing to leave an uninhabitable/unsafe flat. The landlord has caused me stress and panic to no end, but this small relief from #Plusnet has honestly made my day.
-
Plusnet
(@Plusnet) reported
@goochy808 We're currently showing a range of devices connecting at to the router over Wi-Fi, are they all unable to see the default router signal now that its been separated? -Tony Plusnet Sheffield
-
luke mullins
(@mullins837) reported
@Plusnet hi my dad is stuck with no internet access and limited phone Signal what is your contact number for him to get some assistance please
-
Katie Cusack
(@MK_KaCey) reported
@Plusnet hi my broadband stopped working last night and is still not back and I am unable to contact your company to rectify. Please help ASAP. I work from home and need internet
-
🏴 J🅾️HN Ⓜ️🅰️RSH 🦁🦁🦁
(@johnmarsh19) reported
@TalkTalk I’ve never been on talk talk. Am with plusnet at the minute, but there connection speed is terrible.