Plusnet

Plusnet Outage Report in Enfield Lock, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Enfield Lock, Greater London, England 06/04/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Enfield Lock, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Dagenham, Islington, Tottenham, East Ham, Harringay, Bermondsey, Ealing, Enfield Town, Hackney, Wembley, Holborn, Tower Hamlets and Newham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomDagenham Internet
United KingdomIslington Internet
United KingdomTottenham Total Blackout
United KingdomEast Ham Phone

Community Discussion

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Plusnet Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • CharineJohn Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • RossMatthewGat3 @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kimhood25 kimhood (@kimhood25) reported

    @ChristineK1968 @Plusnet Yip very difficult and rude staff

  • VOLRANGER398 RANGER MIKE (@VOLRANGER398) reported

    @Plusnet could you give Patricia on your help desk a big hug from me, patiently talked me through my internet problem so I could get re connected, she is based in Sheffield

  • _Brian_Hunter Brian Hunter (@_Brian_Hunter) reported

    PlusNet service seems to be poorer than it used to be. My friend has moved house and signed up for PlusNet fibre broadband. All went well until it stopped working. 1st person: told him it was a fault in his house, the engineer would visit in next 5 working days.

  • oobergrafik øober gräfik (@oobergrafik) reported

    @adamjamesdaley We're with plusnet (super fibre optic). No issues. Before that with sky, no issues either but I'd say sky has the edge.

  • jeremyhead jeremyhead (@jeremyhead) reported

    @Plusnet Can you help please? I need to amend smart cap so I can receive calls (in Egypt) My mum is in hospital back in the uk. 🙁 Also I switched data off soon as I turned on my phone after I got off the plane yet somehow I’ve been hit for roaming charges 🤔

  • Xchian2001 Xchian (@Xchian2001) reported

    @Plusnet both mine and my son's mobile phones have lost all signal for the last two days. Tried we chat (never again) & community forum but nothing. Please help as I don't want to have to cancel my contract!

  • _Brian_Hunter Brian Hunter (@_Brian_Hunter) reported

    will PlusNet pay for it? "Maybe, get the cost and let us know" @Plusnet Do you have a mechanism to keep an internet service you provide working or should we all buy internet from Vodaphone?

  • Kiefer1667 Marc Lancaster (@Kiefer1667) reported

    @Plusnet No, can never get through to anyone.....

  • ChristineK1968 Christine Kennedy (@ChristineK1968) reported

    @Plusnet Thanks. I called 08004320200. DM not working.

  • realdcameron David Cameron💜 (@realdcameron) reported

    @Plusnet No problem