Plusnet

Plusnet Outage Report in Enfield Lock, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Enfield Lock, Greater London, England 05/14/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Enfield Lock, Greater London, England

The most recent Plusnet outage reports came from the following cities: Wood Green, Enfield Town, London, Golders Green, Hackney, Bermondsey, Tower Hamlets, Holborn, City of Westminster, Ealing, Hendon, Islington, Wembley, Leyton and Harringay.

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City Problem Type Report Time
United KingdomWood Green Internet
United KingdomEnfield Town Wi-fi
United KingdomLondon Internet
United KingdomGolders Green E-mail
United KingdomWood Green Internet
United KingdomGolders Green E-mail

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • DarrenAltman Darren Altman (@DarrenAltman) reported from London Colney, England

    @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @CraigAtEpipole Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @LynneRhyger Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @MeiLiPowell Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • socialistica Charles Broadfoot (@socialistica) reported from Stirling, Scotland

    @Plusnet is there a problem with phoning on the mobile network?

  • DarthRider4 Darth Rider (@DarthRider4) reported

    @Plusnet not been able to make or receive calls for at least an hour now, when will the network be back up? I have never had this happen on other networks.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @arthur_cider Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @mickyhart22 Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • PoundsSenseBlog PoundsandSense (@PoundsSenseBlog) reported

    The Plusnet mobile phone network is down at the moment and has been for several hours 🙁

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @CharlesGwillim Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused. -Matt

  • Marathon_Tardis T Bolts (@Marathon_Tardis) reported

    @Plusnet @plusnethelp Hi, Is the mobile network down? I can’t seem to make any calls