Plusnet

Plusnet Outage Report in Camden Town, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Camden Town, Greater London, England 02/01/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of London, Abbots Langley, Wembley, Hackney, Newham, Harringay, Southall, Southwark, Paddington, Muswell Hill, Edgware, Hammersmith, Poplar and Watford.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London E-mail
United KingdomAbbots Langley Internet
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hj81111 hj (@hj81111) reported

    @plusnet appalling customer service, exploiting peoples vulnerability. No empathy or compassionate. How these big company's only care about £££££££

  • Plusnet Plusnet (@Plusnet) reported

    @sharnehawkins Hi Sharne, thanks for getting in touch and I'm sorry to see you had a loss of service yesterday. While I can see that you had lost connection for a number of hours, it has since returned. Are you able to get back online, or are you still having problems? -Tony Plusnet Sheffield

  • LauraPr00618282 Laura Price (@LauraPr00618282) reported

    @Plusnet my internet is currently down. Do you know why this is?

  • redsince57 Kev THE Red ⚽💜 (@redsince57) reported

    @Plusnet Your header says help from 8 to 8 every day. Not on your cust serv line, 500 it ain't!! Rang twice at 8.10 and cut off both times when trying to spk to some1. Asked for a pac code by txt last night. Still nothing!! Might move my b/band too at this rate!

  • MaddyThiel Maddy Thiel (@MaddyThiel) reported

    @Plusnet 5 weeks and still no internet - unresolved despite 20+hours on the phone and we can’t even leave this incompetent organisation. So much for “committed to excellent customer services”. Avoid this company if you can.

  • AnnMSinnott Ann Sinnott (@AnnMSinnott) reported

    @PuppyMonsterBo1 @Virgin You have just blinded me with science! Never heard of plusnet and as for a "roku device" 🙃

  • veritysmart Verity Ⓥ ♿️💙🇺🇦🏳️‍🌈🇪🇺#FBPE (@veritysmart) reported

    @Plusnet Why oh why has my broadband gone up with no proper notice! Checked my billing and can see no reason for the increase, no calls or other charges to account for this increase. I’ve sent a complaint but I am sick of these surprise increases without warning. Not legal!

  • vincentvan_iroh 🌑🌙 (@vincentvan_iroh) reported

    as if @Plusnet has been taking money from my account for A YEAR after i asked them to close the account for lying about how their service would be good enough for work from home (it isn’t) and they have the nerve to say i owe closing fees when i was way out of contract

  • SteveRoberts78 Steve Roberts (@SteveRoberts78) reported

    @Plusnet being as I have had an outage in my area for hours with a fix planned for midnight on the 18.04.22 will my bill be reduced for having no broadband for over 36hrs?

  • Mackers1969 Mackers MCCT (@Mackers1969) reported

    @Plusnet I am a new Broadband customer and already have BT sport as a standalone package. How do I transfer this to within my Plusnet package?