Plusnet

Plusnet Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Camden Town, Greater London, England 12/11/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Plusnet outage reports came from the following cities: Croydon, London, Northolt, Southwark, Hackney, Wandsworth, Hammersmith, City of Westminster, Newham, Watford, Paddington, Southall, Poplar, Ilford and Camden Town.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Wi-fi
United KingdomNortholt Internet
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomWandsworth E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • robgovier Rob Govier (@robgovier) reported

    @plusnet is there an issue in Leeds (LS16) internet just gone down for no reason?

  • jnfr84 jnfr (@jnfr84) reported

    @Plusnet hey my dudes my internet is down today. Can you help me figure out why pls.. bills paid, no connection all morning, I restarted etc no joy

  • astheadteach damo (@astheadteach) reported

    @Plusnet award winning customer service? My daughter has been in her new house for nearly 2 weeks and you are still fobbing them off. Is it because they’re a young person? Minusnet more like.

  • Cousins155 Bev (@Cousins155) reported

    @Plusnet Here we go again! When i had a on going complaint, the broadband improved a bit, now dropped the complaint & broadband Useless again! & they want to sort it out their end out because that's where it's coming from, their control room!! 😡

  • doodlemug sally robinson (@doodlemug) reported

    @Plusnet why does my wifi keep dropping out and not work in the bedroom directly above the router? Only been with you a few months and its getting beyond a joke especially having to work from home how do i cancel my contract im beyond annoyed!

  • Master_P1 Puneet Prakash (@Master_P1) reported

    @Plusnet worst service ever. New installation has taken over a month, with 4 engineers visits which have fizzled out to nothing. Both Plusnet and OpenReach blaming each other.

  • markpfinlay Mark Finlay (@markpfinlay) reported

    @plusnethelp made a complaint to Plusnet 15th June’21 - still not received so much as a courtesy phone call? Apparently the “manager” Craig just hasn’t bothered, and surprise surprise only Craig can help me, and he’s not back in until Saturday. Ombudsman here I come!

  • jeani48534246 jeani (@jeani48534246) reported

    @Plusnet You’re serious? I think I will just change service and give my hard earned to a service that does more than pass the buck. Shocker….your ads are a lie.

  • brknshw brknshw (@brknshw) reported

    @Plusnet It would be helpful if you could announce MSOs on here or on your website’s status page, where the last Broadband issue reported was 18 days ago. We shouldn’t have to rely on 3rd party sites like @DowndetectorUK or looking for tweets by other customers to know there’s a problem!

  • joe__ratcliffe Joe Ratcliffe (@joe__ratcliffe) reported

    @Plusnet How do I go about cancelling this service? Extremely unhappy with your Internet and have been for a year now