Plusnet

Plusnet Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Camden Town, Greater London, England 12/10/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Plusnet outage reports came from the following cities: Southwark, Hackney, Wandsworth, Hammersmith, London, City of Westminster, Croydon, Newham, Watford, Paddington, Southall, Poplar, Ilford, Camden Town and Wembley.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomWandsworth E-mail
United KingdomHammersmith Wi-fi
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • afitzgeraldnhs Anthony Fitzgerald (@afitzgeraldnhs) reported

    @Plusnet @plusnethelp awful customer service - my 75 year old “Yorkshire Folk” father waiting for connection since Tuesday am - also spending my time on hold to awful music - it isn’t like the adverts that’s for sure !

  • Ipin_by_the_sea Ipin (@Ipin_by_the_sea) reported

    @AnnCleeves @virginmedia Ann, We’re with Plusnet who are owned by BT and sorted out our recent issues without much drama.

  • smcgrath90 Sicarius McGrath (@smcgrath90) reported

    @easyjail @Plusnet I was scared to say anything sarcastic to her about her mistake She’s Ginger so I have to keep my mouth shut You can never win an argument with a Ginger 🥕

  • tony_cleaver Tony Cleaver (@tony_cleaver) reported

    @MartinFishHort @bt_uk We use Plusnet which is Yorkshire internet for Yorkshire people. Never had any problem they haven't sorted straight away.

  • gfkw47 G Woodhouse 3.5% #BLM #FBR #EU citizen #PR_Voting (@gfkw47) reported

    @WhichUK Apparently forwarding scam or spam text messages to 7726 does not always work, because some providers of mobile service do not support the use of short number forwarding - including mine (Plusnet)! Which I am astonished by as they are owned by BT!

  • simonjhwilliams Simon Williams (@simonjhwilliams) reported

    @Plusnet WiFi on my router is broken & @plusnethelp said that you don't support WiFi on your routers! I was advised to buy 3rd party router to fix the problem. So I pay for a service but you don't support the thing that delivers that service. Shocking! & Rep blocked my complaint

  • PBarrett8 P Barrett (@PBarrett8) reported

    @uncletatty @Plusnet yep just before 8pm when customer service goes home. That is the business model it seems. From then on the network is little swiss cheese and they just try and blame the user.

  • cubeboi7070 cubeboi7070 (@cubeboi7070) reported

    YO HELP ME PLUSNET IS THROTTLING ME AND OTHERS TO MAKE OUR WIFI CRAP SO WE PAY FOR MORE TWEET OUT #MINUSTHROTTLERS

  • Failandblue Derek Kilgallon (@Failandblue) reported

    @PaulRomaines @Plusnet Yes but never consistent it switches between 15 & 30 every few seconds. But they guarantee 30.

  • Alan99860979 Alan (@Alan99860979) reported

    @plusnethelp Hello plusnet Im having trouble paying my bill can someone please help me?! Thanks as its giving me no option online