Plusnet Outage in Camden Town, Greater London, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 No problems detected at Plusnet

Plusnet problems in the last 24 hours in Camden Town, England

Plusnet Outage Chart in Camden Town, Greater London, England

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(74.07%)
Wi-fi
(10.19%)
Phone
(8.02%)
E-mail
(4.01%)
Total Blackout
(3.70%)

Plusnet Outage Map Near Camden Town, Greater London, England

The most recent outage reports and issues originated from Finsbury, Ilford, London, Golders Green, Balham, Croydon, Wandsworth, Hackney, Wood Green, Barnet, Streatham, Hounslow, Bermondsey, Paddington and Cricklewood.

Finsbury Internet
London Internet
London Phone
London Internet
Golders Green Internet
London Wi-fi

Plusnet in Camden Town, England Comments

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Plusnet Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:
  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • londonkro Kevin (@londonkro) reported from Croydon, England

    Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • BigAlxyz Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • rackitman Richard Carroll (@rackitman) reported from Wandsworth, England

    @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

  • SarahMorton6 Sarah Morton (@SarahMorton6) reported from Wandsworth, England

    @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

  • RJBrock Ryan Brock (@RJBrock) reported from Walthamstow, England

    @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

  • steveshaw111 steve shaw (@steveshaw111) reported from Wandsworth, England

    @Plusnet no point trying to get through to Plusnet award winning service because they are all playing games hohoho

  • steveshaw111 steve shaw (@steveshaw111) reported from Wandsworth, England

    @Plusnet No this is how excited I am to get through to your award winning customer service

  • john41539411 john (@john41539411) reported from Ealing, England

    @Plusnet not happy your not got anything on your web site about you having problems ie not being able to send text we have to call you to find out. I really not pleased and will be switching asap. this has been going on all weekend and now today crap service 15 mins on hold

  • john41539411 john (@john41539411) reported from Ealing, England

    @Plusnet Are you having problems again unable to send any text to anyone this happened at the weekend hope this not a on going problem as a carer I need this service or I will have to switch

  • MichelleButlerB MichelleButlerBB (@MichelleButlerB) reported from Enfield Lock, England

    @Plusnet I’m here wishing I wasn’t on hold for 40 mins trying to get through to Plusnet’s technical team!!! Absolutely disgraceful customer service

  • asbPetProject Anthony Bard (@asbPetProject) reported from Camden Town, England

    @plusnethelp I can’t get any of your fabulous help, as life’s too short holding on for someond to answer. Not good, Plusnet. What’s happened to your online chat option. I need assistance from your tech colleagues - PLEASE!!!!!!!!!

  • noora7 noora (@noora7) reported from Kensington, England

    So we’re on day 5 of no internet. Can’t watch the telly because that’s through the internet. Can’t do work because I can’t even tether from my phone the signal is that bad. And @Plusnet still INSISTS they’re actually providing us with what we’re paying them for. Abysmal.

  • noora7 noora (@noora7) reported from Kensington, England

    We tell them we want out of the contract - we were away during the 2 week grace period and have proof so let us out for free. Nope, we have to pay £140 even though they are not providing us the service we’re paying for! Brilliant, @Plusnet. Just brilliant.

  • noora7 noora (@noora7) reported from Kensington, England

    We joined @Plusnet @plusnethelp on 16 October and left the country on 18 October. Arrived back 30 October. For the next week, we dealt with terribly slow speeds but let it slide because we thought the connection was settling down.

  • Laf_2019 #Ldn Apprenticeships2018 (@Laf_2019) reported from Camberwell, England

    @plusnet Your service is disgusting I've been holding on this phone line now for 1 hour. Your pretend online service is just that..pretend.

  • FrancesduPille Frances du Pille (@FrancesduPille) reported from Camberwell, England

    @Plusnet your customer service is awful. Been on hold for 1 hour 46 minutes to cancel an engineer visit. Your customer service rep hasn’t been trained in how to cancelit so has to put me through to your tech team TO CANCEL AN ENGINEER COMING. Get better.

  • simonmoriarty Simon Moriarty (@simonmoriarty) reported from Camberwell, England

    @Plusnet seriously the service has been awful for weeks. No internet/some internet/occasionally good internet and then nothing for days. And the fact it doesn't work between rooms in a two room flat is frankly shit. That's all.

  • lalallowit lalallowit (@lalallowit) reported from Barnet, England

    @BTCare No, I won’t test my line as I don’t have a phone: I was just trying to explain it may be a bigger problem to the original poster. I’m Plusnet.

  • CWrightPhysio Callum Wright (@CWrightPhysio) reported from Islington, England

    @Plusnet our internet still isn’t fixed, almost 4 days after the issue was logged, and call times at 45 minutes. This isn’t good enough, guys.

  • ITEholdings ITEholdings (@ITEholdings) reported from Camden Town, England

    @Plusnet worst #CustomerService I have ever experienced. #longest wait time ever!! #london @plusnethelp #broadband #WiFi #Ridiculous

  • darklordbarnet Dark Lörd of Barnet♠ (@darklordbarnet) reported from Barnet, England

    @DarrenPRedick @Plusnet Well if you fix the height of that office chair he might stop shouting out you? Who is this Cyanne bird anyway - and can she fix the printer?

  • wilhil William Hilsum (@wilhil) reported from Bromley, England

    @thepsi @aaisp @zeninternet @plusnethelp Timings great... just got my Plusnet invoice! And still no service updates!

  • wilhil William Hilsum (@wilhil) reported from Bromley, England

    Why are so many ISPs scared to acknowledge faults? BT/Plusnet and openreach DSL lines as a whole seem to be down across London and only @aaisp and @zeninternet seem to have acknowledged. Plusnet/bt as of writing this say everything is fine according to status.

  • DanKorkelia Dan Korkelia (@DanKorkelia) reported from Islington, England

    @Plusnet Hey guys, Is connection running okay? We just went down at 11:29ish, calling business support and it's 60 mins waiting queue. Kind of worried. Usually you answer right away. Please let me know.

  • alspicer alspicer (@alspicer) reported from London, England

    @StopFundingHate @DFS @bt_uk @Plusnet @Homebase_uk @IcelandFoods @ImagineCruising @LidlUK @DWP @EventimApollo @DanceConsortium @KaiserChiefs @zsllondonzoo @MercuryHolidays @SamuelWindsor @nectar @AskHalifaxBank I'm writing in protest against your advertising in the Mail. It's a vile publication with a history of support for fascism, and a current agenda just as bigoted. It doesn't deserve your support. Please stop funding hate and spend your budget elsewhere.

  • proteinranger Protein Ranger (@proteinranger) reported from Lambeth, England

    @Plusnet I believe I should be able to get 4G on my phone but I never do. Do you need to activate it or something? Thanks

  • CharlotteGarfs Charlotte Garfield (@CharlotteGarfs) reported from Watford, England

    @Plusnet 30 minute wait time on customer service line?!?!

  • tobygilles ? Toby Gilles ? (@tobygilles) reported from Camden Town, England

    @ianmhowarth @MoneySavingExp @Plusnet That’s one I never get tbh. MSE always tells you to go to your cheapest forecourt which in principle I agree with but if I’m running low on petrol but not going past the cheapest one I’m not gonna make a special journey costing time, money (& the environment). Better to pay more!

  • JSDBroughton Jonathon. S. D. B. (@JSDBroughton) reported from London, England

    @Plusnet dead phone line and your website line check doesn’t work. 10minute wait times on support calls. I thought your customer support was “award winning”

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @PellicciN @TalkTalk @bt_uk @SkyUK @Plusnet Logged into the router tonight and it shows it’s connected at 66.4 down and 20 up which is great, speedtest app still shows +-54MB though even when I change between test servers.

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    Hey broadband guys @TalkTalk @bt_uk @SkyUK @Plusnet . Help me understand this. I’ve just had TalkTalk installed and getting 54MB down and my neighbor in the same apartment block is with BT and getting 67MB. Why such a difference if we both on OpenReach infrastructure?

  • malcolmsetton Malcolm Setton (@malcolmsetton) reported from Bushey Heath, England

    @Plusnet great, easy renewal, paying less getting more and brilliant Customer service. Frightening how difficult it was to get costings out other companies for a simple fibre line so stayed put and new Wifi Box thrown in for good measure.

  • angryaboutbikes Here's what I reckon: (@angryaboutbikes) reported from Hounslow, England

    @respros I've been having PlusNet issues since midnight last night, not resolved as of when I left for work. Could be linked?

  • kamborio kamborio™ (@kamborio) reported from Hounslow, England

    And by the way @Plusnet, this had to do with you, I cancelled the service 40 days ago, you emailed me acknowledging the cancellation and still, you took over 50 quid from my bank account today.

  • ConorMegaw Conor Megaw (@ConorMegaw) reported from London, England

    @PriskMark @powerportraits @plusnethelp @Plusnet 1/2 So I have managed to get additional technical information: Report shows capacity issue on SFBB00030361 due to be resolved 13/07/2018. It is one of four vlans on this particular head-end. Unfortunately all are running hot, so there is not option at present to move the circuit.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • TwoJaysCorner TwoJays Corner Antiques & Vintage (@TwoJaysCorner) reported

    Oh bloomin eck - I've been #whamageddon2019 !! Thought I was doing OK until I was listening to music whilst waiting to talk to @Plusnet customer service and it got me They were playing Christmas music and along came 'Last Christmas' by Wham😆

  • dinesy71 20legend🔰 (@dinesy71) reported

    @z_Synthesis_z @BT Never had a problem with it ,changed to plusnet loads of problems until we swapped using there hub and used the bt one then it was all good

  • KevinWoods_AV Kevin Woods (@KevinWoods_AV) reported

    Avoid Aviod Aviod @Plusnet Technical Support - dreadful Customer Service - dreadfu Wait times - shocking Internet - Unreliable/Slow

  • JP317 John-Paul Hoare (@JP317) reported

    So glad I’ve only got like 9 more days of this crap. In case anyone was wondering no I do not recommend Plusnet, especially after the news that apparently BT are going to play a bigger roll in their running. And thanks for reading, rant over.

  • JP317 John-Paul Hoare (@JP317) reported

    Plusnet one until we switch from them. Guess what the ******* WiFi issue still happens and they haven’t updated the firmware or anything. So I have to keep resetting the router every so often when it drops out, which causes issues with Sky Q. So thanks for that Plusnet...

  • TheSumyra Sumyra Ihsan (@TheSumyra) reported

    @Plusnet @plusnethelp If you refuse to cancel someone's order until they have sent a letter, so they send it signed for and the proof of posting/ tracking clearly shows someone signed for it, that is when you cancel and refund. The customer has been clear and has legal rights.

  • MouthofTruth101 👄Mouth of Truth👄 (@MouthofTruth101) reported

    @TalkTalk All your company has done is lie to me & try & make out this is my fault! I was with Plusnet for yrs NEVER had an issue!! I'm calling once dinner is done & I'm off. I asked for a call bk at 10am yesterday I STILL WAITING!!!!!!! 🤯🤬😡😡🤬

  • PeterDonelan1 Peter Donelan (@PeterDonelan1) reported

    V unhappy with @Plusnet and @plusnethelp - signed up a few days ago and haven’t had WiFi since! Awful customer service too!

  • famplified 🌹#FAthemany (@famplified) reported

    @Karpsy_ @virginmedia I had no issues with @plusnet and when we had an issue with @sky they were helpful and got it fixed quickly. Sadly I can’t leave Virgin as I’m a new customer - only in my second month 😑 I won’t be renewing at the end of my 12 months!

  • famplified 🌹#FAthemany (@famplified) reported

    @virginmedia @Jaimedparanda This has been going on since Thursday night. No mention of it on your outages page. No ETA of when this will be fixed. I’m a new customer and wish I’d gone to @Plusnet because your customer service is, frankly, awful (especially on the phone). CC: @cicasuk