Plusnet

Plusnet Outage Report in Camden Town, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Camden Town, Greater London, England 11/22/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Plusnet outage reports came from the following cities: Camden Town, Croydon, London, Hackney, Southall, Barnet, Hammersmith, Southwark, Poplar, Fulham, City of Westminster, Hampstead, Paddington, Islington and Abbots Langley.

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City Problem Type Report Time
United KingdomCamden Town Total Blackout
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • DenisMacShane Denis MacShane (@DenisMacShane) reported from Victoria, England

    Has @Plusnet @plusnethelp gone down?

  • MilliLeaks_ ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported from Camberwell, England

    @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • sarahpilates Sarah Pilates (@sarahpilates) reported from Camden Town, England

    @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

  • FatimaDuerden Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England

    @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

  • DDIGITALMEDIA David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England

    @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

  • andywash Andy Washington 😷🇪🇺 (@andywash) reported from Hackney, England

    My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • IlseHoward Ilse (@IlseHoward) reported from Richmond, England

    @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • RossMatthewGat3 @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • CharineJohn Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lottiefoodie lottiefoodie (@lottiefoodie) reported

    @Plusnet I need your help! No sim has arrived, no network so can't call you for help or do anything on my phone outside my house!!

  • Seaside_Jane Jane (@Seaside_Jane) reported

    @Plusnet Sent several messages over the last few days. I'm still without any mobile signal. On the verge of cancelling & changing provider. Only been with you a few months & not impressed.

  • multiplumber Nizam (@multiplumber) reported

    @Plusnet hi, my internet has gone down on Saturday morning due to an outage and still it’s not back yet can you tell me how much compensation per day I will be receiving and if it’s going to be automatically applied to my account

  • IainSim55659177 Iain Simpson (@IainSim55659177) reported

    Bought a new laptop & can't install Norton anti-virus, which comes free with Plusnet, unless I remove s mode first. Microsoft tech support expect me to pay £99 to be shown how to do this!

  • GregPreston97 Greg (@GregPreston97) reported

    @Plusnet hi there, I have checked on down detector and can see there are issues with your service. I currently have no broadband. Can you confirm this as all your services are still coming up as being ‘green’

  • dkleeds44 Dkleeds44 (@dkleeds44) reported

    @Plusnet Stay away from these incompetent clowns. Can never get through to customer services. Cancelled my in the 14 day cooling off period due to this. And the incompetence continued when they delivered a broadband box. It sits where the postie dumped in outside the front door.

  • davechappers David Chapman (@davechappers) reported

    @Plusnet we’ve had no 4G service in a mobile sim for 2 days. Is there any reason this could be. Billing is all up to date

  • cpatricktaylor Patrick (@cpatricktaylor) reported

    @Plusnet hi… I’ve just received an email cancelling or order, saying it’s been done through our current service provider. We haven’t got a current service provider as have just moved address. I can’t get through to a customer service advisor. Can you assist directly?

  • MonkeyTelboy Terry (@MonkeyTelboy) reported

    @OpenreachHelp Thank you Gary, unfortunately it's seems @Plusnet escalation route is the same number, so have to wait for about an hour for resolution

  • jibbajabba_sm Simon Coster (@jibbajabba_sm) reported

    @plusnet disabled customer left with no Internet for two days, Rely on Internet for communicatio, wont reply on Twitter, told it will be back on in a few hours on the phone... Still not on!