Plusnet

Plusnet Outage Report in Camden Town, Greater London, England

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The latest reports from users having issues in Camden Town come from postal codes NW1.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Camden Town, Greater London, England 12/09/2025 06:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, London, City of Westminster, Croydon, Newham, Hackney, Watford, Paddington, Southall, Poplar, Ilford, Camden Town, Southwark, Wembley and Feltham.

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City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomCroydon Internet
United KingdomNewham Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • darciepusscat Darcie (@darciepusscat) reported

    @MartinSLewis @itvMLshow Plusnet emailed me to offer a contract of the same broadband service at the new customer price. Saved £5 per month.

  • ScoLee10 Scott Lee (@ScoLee10) reported

    @Plusnet Hello. All fixed. BT issue I'm told. Thanks

  • grumpitcol Colin Weir (@grumpitcol) reported

    @kathrynjohnston I’ve been having this problem for months, contacted Plusnet and they seem incapable of resolving issue and somewhat uninterested in trying to resolve.

  • sam_harby Sam Harby (@sam_harby) reported

    @Plusnet hi, any issues in Sheffield? Broadband connection is dropping intermittently constantly, have been cut off about 5 times in the past 20 mins and making work impossible

  • BKVirtualOffice Brenda Kirkham (@BKVirtualOffice) reported

    @Plusnet why is there no mobile signal AGAIN in my area? As a relatively new customer I am not impressed!

  • grumpitcol Colin Weir (@grumpitcol) reported

    @Plusnet Done, my issue ref number is 217432208 if this helps.

  • surreycommuter Nina (@surreycommuter) reported

    @Plusnet you've taken over my line when I never requested this. BT tells me it was forced through despite me contacting them about it after I has a text from you. I haven't done this and have no idea why this is happening.

  • kathrynjohnston kathryn johnston (@kathrynjohnston) reported

    @Plusnet Respect to @Plusnet and Matt for testing my line remotely to analyse it. They checked the router remotely and made some changes to my router's wireless channel that might work and asked me to keep an eye on various other issues and get back in touch. Impressed with the service.

  • simon_flood Simon Flood (@simon_flood) reported

    @Plusnet Whilst your IMAP servers have never worked well they're really bad now. Thunderbird on 2 PCs (one Windows 10, the other Linux) each with different accounts unable to fetch new email since 25 September. TCP timeout upped to 600 but server keeps disconnecting.

  • dresdeb Beccy Dresden (@dresdeb) reported

    @Plusnet Hi Emily. I don't use wired connections, I never have. And I've never had inconsistency this extreme from any other provider. It's the inconsistency - the massive peaks & troughs - that's more of a problem. I could live with slower speeds if they were constant.