Plusnet

Plusnet Outage Report in Camden Town, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Camden Town, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Camden Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Camden Town, Greater London, England 11/24/2025 03:15

November 24: Problems at Plusnet

Plusnet is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Camden Town, Greater London, England

The most recent Plusnet outage reports came from the following cities: Croydon, London, Hammersmith, City of London, Harringay, Brentford, Camden Town, Hackney, Southall, Barnet, Southwark, Poplar, Fulham, City of Westminster and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomCity of London Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Camden Town, England

Latest outage, problems and issue reports in Camden Town and nearby locations:

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • unogemini Jabber 👉🏻💥 (@unogemini) reported

    @Plusnet Hi, are there any outage reports in the Wandsworth (SW11) area? Our Internet has cut out 3 times in the last hour now.. Thanks.

  • lazyjoolz Julie Haunted Womb (@lazyjoolz) reported

    @Plusnet it's switchover day today. Ex-provider has switched off but I have no email/text from Plusnet as to when I can connect new router. I WFH. Have been on customer service phone on/off since 9am. Xmas music driving me over the edge

  • ibi_reichl Ibi Reichl (@ibi_reichl) reported

    The @Plusnet service line just made me lose Whamagaddon. Why would you do that?!

  • goodall_charlie Charlie Goodall (@goodall_charlie) reported

    @Plusnet our electric was turned off due to grid work. Since it’s been back on our internet doesn’t work properly - have tried to contact plusnet - at least if you don’t respond to queries, you can’t be criticised for poor service.

  • denchaser Chasersgaming 🇺🇦 (@denchaser) reported

    @Plusnet “il do you proud” no, not really, an absolute let down. No landline for 2 weeks, can’t even dial 999/911. As a carer, I can’t co-ordinate the care needed as I can’t liase with the teams and specialists appropriately.😡😡 what a I paying for?

  • jejquade Joanna Quade (@jejquade) reported

    @bourbondoctor @TalkTalk Oh we've had that issue with her an virgin. This is my account. With nowtv and so far so good. Still trying get her set up again since July. Tried nowtv, now trying plusnet who may have located the issue.

  • 20whytey11 gregor whyte (@20whytey11) reported

    @Plusnet hi can you help I cannot afford to pay my bill this month due to severe money issues can you help Also I cannot call any number

  • mw_hufc Martin Watson (@mw_hufc) reported

    @MarkSJordan @Plusnet Most modern phones support voice over wifi so signal boosters are getting a bit old hat as the phone will switch to using the wifi it's attached to instead.

  • ProfoundryCo Col Skinner (@ProfoundryCo) reported

    @Plusnet Seriously need a solution as you are meant to supply my internet from tomorrow and not even got a router

  • bwalsh85is Ben Walsh (@bwalsh85is) reported

    @O2..... I still can't get through to anyone. I'm paying for a service I can't use. I'm going to exercise my right to terminate the Contract early. I never had bad service like this from @Plusnet. I think I'll go back to them!