Plusnet

Plusnet Outage Report in Barnet, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Barnet come from postal codes NW9.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnet, Greater London, England 12/10/2025 01:05

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Barnet, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hackney, Hammersmith, London, City of Westminster, Newham, Watford, Paddington, Southall, Poplar, Ilford, Camden Town, Wembley, City of London, Harringay and Brentford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomNewham Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • reviewsandtings still social (media) distancing (@reviewsandtings) reported

    really furious with @plusnet who have - for the second time in as many weeks - fudged up my internet upgrade and left me with no service at all (and therefore left me in a position where i am unable to work). lads, if i cannot work i cannot pay my bill!

  • plaitsandtats Cara Van Parc (@plaitsandtats) reported

    I'm currently on the phone to @Plusnet customer service. Gary is possibly the most helpful human being, and definitely deserves employee of the month, if not the year! Long story short, I've been paying for a service I haven't used for a year because I moved house and switched

  • VoteSamJordan Sam Jordan 🌹🐝🏴󠁧󠁢󠁥󠁮󠁧󠁿💙 (@VoteSamJordan) reported

    @Plusnet Hello! Me again. Speeds are intermittent. Usual requested activity completed. Degradation in service consistently inconsistent and keeps dropping below contracted speeds.

  • YA_Books Hannah Sheppard (@YA_Books) reported

    Is anyone struggling with @Plusnet WiFi today? Mine has gone down and resetting hasn't helped. Not ideal ahead of an afternoon of zoom meetings

  • Plusnet Plusnet (@Plusnet) reported

    @4circles I'll get you a replacement SIM sent out and it should arrive within 1-3 working days. Please let me know if you continue to have any problems once you have the new SIM. Regards, Emily Plusnet Leeds 🌞

  • GivingCuppa Giving up and having a nice cuppa instead (@GivingCuppa) reported

    /3 Ofcom is urging EE, Plusnet, Shell, Sky, TalkTalk and Vodafone to support struggling households by also introducing social tariffs.

  • DLubovci Dren Lubovci (@DLubovci) reported

    @Plusnet guys. I am really disappointed with the level of speed that we get via your service. I am better-off using a 5G router vs connection with you. I am sending this tweet connected to my 5g network because of how slow the connection is.

  • tegsgriffin TegsMarlene🥀 (@tegsgriffin) reported

    @Plusnet & @SkyHelpTeam your internet/services have been down all morning and day so far. Is it due to the weather? When’s it gonna be fixed?

  • GenerationWeyes Rostik (@GenerationWeyes) reported

    @plusnet hey so my connection has been very poor for the past 2 days and i've tried everything i could to fix it. nothing has worked. the connection is poor on every device.

  • Thursytes David Norman (@Thursytes) reported

    @Plusnet You are aware that my pension has not increased as much as those which you have confirmed. You're just another greedy provider, claiming cost increases which must be passed to the customer.