Plusnet

Plusnet Outage Report in Barnet, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Barnet, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Barnet, Greater London, England 04/02/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Barnet, Greater London, England

The most recent Plusnet outage reports came from the following cities: East Ham, Hampstead, London, Hendon, Leyton, Ealing, City of Westminster, Bermondsey, Wembley, Wood Green, Waltham Abbey, Finchley, Cricklewood, Radlett and Harringay.

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City Problem Type Report Time
United KingdomEast Ham Internet
United KingdomHampstead Internet
United KingdomLondon Wi-fi
United KingdomHendon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Barnet, England

Latest outage, problems and issue reports in Barnet and nearby locations:

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DebbyDebsMusic Debbie Brooks (@DebbyDebsMusic) reported

    PLUSNET u slow today and wont work in all rooms argh lol and twitter wont let me load my gifs lol

  • Jake41506586 Jake (@Jake41506586) reported

    Anybody else's @Plusnet not working or keep going off

  • EveHart Eve Hart (@EveHart) reported

    @Toastteeth @Plusnet @plusnethelp Same here, I’m on video calls six hours plus a day. Mine drops out and freezes regularly. I have a different supplier, but seems like same issue with actual vs expected speed 😬

  • GeeBransby Gee Bransby (@GeeBransby) reported

    We’ve attempted to call customer service who say they’re too busy and to try calling back tonight or tomorrow. So it’s clear to say our experience with @plusnet before we’ve even got an internet connection has been a hugely poor one. Please can someone contact me ASAP.

  • Jake_Hanrahan Jake Hanrahan (@Jake_Hanrahan) reported

    @CasperCarbines I have fibre through @Plusnet. It's appallingly slow. Every time I complain they just say they've fixed a fault. Never gets better.

  • jongregory31 jpg (@jongregory31) reported

    @bt_uk I’m with plusnet. WiFi not working since afternoon. Rang plus net they said there is work by BT in my area and this is why, can you clarify?

  • LouiCharl Charl loui (@LouiCharl) reported

    @Plusnet con artists! Left us tied in an 18mnth contract with 0.4 speed (non existent internet) done nothing to help change this, just lied and took our money, so stressed. Mum has cancer so I am stressed as it is and all plusnet do be dishonest and don’t help :( @MartinSLewis

  • TarshaBarsha Barsha (@TarshaBarsha) reported

    @Ofcom Thank you! Currently it seems my only choice is Virgin (awful service), or copper wire 90s service with BT or Plusnet etc...

  • SoupyTwists 𝐈𝐯𝐨𝐫 (@SoupyTwists) reported

    @FattusAntus You should never get a phone with EE. You're paying for all the high street shops as well as Kevin Bacon. Get on the EE network by all means, it's probably the best. But via an MVNO like BT, Plusnet or Virgin.

  • leongwengheng Andrew Leong (@leongwengheng) reported

    @virginmedia wifi dropping out all week and can't get through to a human being for technical help. On hold for an hour plus. Regret jumping over from @Plusnet