Plusnet Outage Report in St Albans, Hertfordshire, England
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The latest reports from users having issues in St Albans come from postal codes AL1.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (17%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (3%)
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TV (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: London, Harringay, Bushey, Enfield Town, Luton, Radlett, Finchley, St Albans, Wood Green, Gerrards Cross, Watford, Southgate, Northwood, Tottenham and Hornsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Harringay |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Miss R
(@L74JR) reported
@plusnethelp Not this evening, no. But there have been issues with it since we switched to Plusnet, unreliability and random red or orange lights. Why was the bandwidth reset?
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Jake Hanrahan
(@Jake_Hanrahan) reported
@CasperCarbines I have fibre through @Plusnet. It's appallingly slow. Every time I complain they just say they've fixed a fault. Never gets better.
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If You Voted For Hell, You Got It
(@Boombox2009) reported
@Plusnet @plusnethelp Just a very quick question. When there is no service outside of 8am - 8pm, how can I get service issues sorted? At least for the last hour, I have tried everything to connect to the net via the router. Called the 0800 number to be told your closed. Now 0205
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Charol-Annnnn Dhuffy
(@young_laureate) reported
ep 2, “welcome to independent york” the ouse floods and the plusnet guy has to phone london “wor is flerd defends? they dunt teach it down wombwell premery skerl! ow menny kerpecks t’send engerneer up? a berlien?! we ent got prernter capercity!!!!”
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Angieleonie
(@JamadianUK) reported
@PeteOlusoga @TalkTalk How you don't leave them already 🙃, worse network...well Jesus mum's network aint better. Try Plusnet mate.
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TalkTalk
(@TalkTalk) reported
@Stephgcc Hi,Stephgc. Sorry to hear about this, I will be advising to contact technical support team of the provider Plusnet to sort out the problem or provide option as well. Marte
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Debbie Brooks
(@DebbyDebsMusic) reported
PLUSNET u slow today and wont work in all rooms argh lol and twitter wont let me load my gifs lol
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Caron Stone
(@yorkshirehen5) reported
Seriously @plusnethelp your service is appalling. Promised a new router last Wednesday and still waiting. Had to go and buy my own as I work from home! #unhappy @Plusnet
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Andrew Leong
(@leongwengheng) reported
@virginmedia wifi dropping out all week and can't get through to a human being for technical help. On hold for an hour plus. Regret jumping over from @Plusnet
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Christopher English
(@ChristopheEng) reported
@plusnethelp hello. We switched to PlusNet on 30 October but are still yet to receive a router and helpline hung up on us today without notice after 25 minutes on hold. Please could you help? Not impressed so far...