Plusnet Outage Report in St Albans, Hertfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in St Albans, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near St Albans, England
The most recent Plusnet outage reports came from the following cities: Harringay, Luton, Stanmore, Pinner, Hemel Hempstead, and Berkhamsted.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay
|
Wi-fi | 30 days ago |
|
Harringay
|
1 month ago | |
|
Luton
|
Internet | 1 month ago |
|
Stanmore
|
Internet | 2 months ago |
|
Pinner
|
2 months ago | |
|
Hemel Hempstead
|
2 months ago |
Community Discussion
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Plusnet Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Darren Altman (@DarrenAltman) reported from London Colney, England@TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴
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miac notnats (@MiacNotnats) reported from Barnet, England@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Louise (@louise_sarah) reported from St Albans, EnglandLiterally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Amandip Sidhu (@AmandipSidhu2) reported from Watford, England@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Monopoly Dog (@DogMonopoly) reported from Watford, England@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet @plusnethelp customer service a joke
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Umi (@Umi_Hawa) reported from Harrow Weald, England@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Gary Reynolds (@Gutbuster40) reported from Barnet, EnglandI thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet @plusnethelp customer service a absolute joke
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K Jackson (@kjackson1984) reported from Barnet, England@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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247 London Locksmith (@247LondonLocks) reported from Barnet, England@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Gary Reynolds (@Gutbuster40) reported from Barnet, EnglandI thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet customer service a absolute joke
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L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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247 London Locksmith (@247LondonLocks) reported from Barnet, England@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Danté Banks (@Dante_Banks) reported from Tottenham, England@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Monopoly Dog (@DogMonopoly) reported from Watford, England@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Johnston (@TJstweet) reportedApologies if you think I’m ignoring your emails, but I am still having serious problems with the @Plusnet crash problem. Two days down and counting. Phone’s on if you need me! #plusnetdown
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. (@Liebes_kind) reported@VictoriaPeckham @Plusnet But who is better? People are always having problems with Virgin and Sky. I'm in the same boat as you but I don't know where else to go
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Sarah Tyler 💙 (@Sarah_racewear) reported@HelloFromMarcus @Plusnet Still? We had months of poor broadband and poor service. They kept investigating, our signal kept dropping out. We moved. Our broadband improved straight away. Despite saying they wouldn't charge us for cancelling early, they threatened us with court proceedings to pay up. 😡
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Pete MM (@mckmid) reported@Plusnet what EXACTLY is/are the problem(s) right now?
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Christopher Gunia (@ichiokult) reported@Plusnet @Ianfields69 Please provide a direct link to service status, not just a generic plusnet one.
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LoneBee (@LoneLeVay) reported@Plusnet @AiberdeinQuine I still can't send emails; getting error messages about unsupported connection encryption type on all plusnet mail accounts (not Gmail). Is this connected to the current problems and is there an indication of a solution? We are into a third day now.
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McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported@Plusnet @matthew05255615 Must be annoying when 3rd parties fail to meet the announced expectations given right?
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Plusnet (@Plusnet) reported@JBonsor Hey there, you should now be able to log into your Plusnet email, however there may be a delay when sending and receiving emails. We’re working to fix this as quickly as possible and we’re sorry for the inconvenience caused. Thank you - Liam, Plusnet Sheffield.
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Matti Shoemark (@ShoemarkM) reported@plusnet help! I’m trying to speak to my doctor and I’ve run out of smart cap what should I do?
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Wendy Baxter (@Wynthorpe) reported@plusnet I've signed up for your broadband and now trying to switch my mobile to you, but online form keeps telling me that I'm not a broadband customer of yours, despite inputting correct account details. Any ideas?