Plusnet

Plusnet Outage Report in St Albans, Hertfordshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Albans, Hertfordshire, England 03/10/2026 19:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: London, Harringay, Luton, Stanmore, Pinner, Hemel Hempstead, Berkhamsted, Abbots Langley, Stevenage, Muswell Hill, Edgware and Watford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHarringay Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Christi89209347 Christina Jones (@Christi89209347) reported

    @Plusnet my internet is down any1 help

  • ChenowethHellz Hellz Chenoweth (@ChenowethHellz) reported

    @Plusnet what is happening today with your broadband service? It's dropped out at least 15 times in the last 20 mins? #drivingmemad

  • AbsintheAffair The Absinthe Affair & Steampunk 2021 (@AbsintheAffair) reported

    I have cancelled the direct debit to @plusnet and will pay the final payment via my debit card - WITHOUT cancellation fees being included! Not wasting more time getting told crap from @plusnethelp - So you sort it out and get back to me asap! 😡🤬😡

  • timl_85 Tim (@timl_85) reported

    @Arsenal_Hev @_Wrighty7 It is absolutely atrocious. He is the worst "comedian" I've ever encountered and I've been to some truly horrendous comedy gigs. I saw that bloke from the Plusnet ad at a comedy night once and he was ******* painful but even he was a comedy genius compared to Hurst.

  • Sponkadonk ✨ Sophetti Confetti ✨ (@Sponkadonk) reported

    @Plusnet @plusnethelp Since getting fibre with you we have had quite a few problems maintaining a good speed. We have lately had to reset our hub almost daily to try boost speeds back up and the connection keeps dropping. Could this be a hub problem?

  • ChloeRaccoon Chloe Cresswell (@ChloeRaccoon) reported

    @darac @Plusnet @zeninternet BT hot spots need the 'net connection to be working, if the plusnet line is down due to a damaged dslam, what dslam do you think the BT lines would be connected to?

  • TC21184926 TC (@TC21184926) reported

    @Plusnet @plusnethelp If it’s so important to stay connected, why have I been without internet since March 22, when I signed over to you? You guys messed up in multiple ways and now I’m expected to wait until April 6!!! Plusnet = **** service. You simply don’t care.

  • nibothb Nigel Brookhouse (@nibothb) reported

    Signed up 2 move our phone & broadband 2 plusnet went 'Live' 25th March Since then been more dead than alive, still not working properly, think were going back 2 old provider its £11 more than Plusnet at least it works. All I get is its escalated to BT to fix, they're part of BT?

  • ChloeRaccoon Chloe Cresswell (@ChloeRaccoon) reported

    "major service on your line" says @plusnet support. "started 2 days ago". Status page: All services working normally, no events current or passed, eta to fix is 12th of May. Nice handling of information and service there.

  • CtcCraig Craig Brisley Collier Turf Care 🌱 (@CtcCraig) reported

    @Plusnet hi , I have been customer for number of years , my router ( original one ) needs replacing can I arrange one without calling the call centre ?