Plusnet

Plusnet Outage Report in St Albans, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Albans, Hertfordshire, England 11/24/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: London, Harringay, Barnet, Luton, Abbots Langley and Welwyn.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHarringay E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • DLDD2009 DLDD (@DLDD2009) reported from Dunstable, England

    @Plusnet hello I am unable to make mobile call, it is coming up with no network but I have a full sign can you advise please?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • OnZyrx Zyrx (@OnZyrx) reported

    If you want good wifi don’t get plusnet its ****

  • melkimsim Melissa (@melkimsim) reported

    @Plusnet Hi team. I've moved over to hey broadband. They have used their own line and I need to cancel plus net but you only say to phone if im moving to virgin. How do I get in contact with your team to sort this ?@HeyBroadband

  • Albamale2008 Douglas Smith (@Albamale2008) reported

    @Plusnet is there a problem in Worthing? Father in law has no phone signal. He needs it as he is terminally ill.

  • madebyaimeeUK Aimee (@madebyaimeeUK) reported

    @Plusnet Very disgusted by your service. My parents have been waiting over a month for you to install their phone line. Every time an engineer comes they don't bring the right equipment and leave. It happened for the third time today. Your company lacks basic communication.

  • KarenKotze1 Karen kotze (@KarenKotze1) reported

    @Plusnet Find the correct screwdrivers moved my dressing table and all my perfume and mannequins came tumbling down broken.I was very upset and my son came into the room and spoke to the technician. All is still unplugged and he said that he will call back in 1 hour.Plusnet always trouble

  • JoeMcCarten Joe McCarten (@JoeMcCarten) reported

    @JJ49E Never had any issues with Plusnet, but I moved from Plusnet to BT a few months ago, for the same price (if not less) the internet speed is 100x better

  • tessaholly Tessa Holly | Travel blogger (@tessaholly) reported

    @acurvyvegan I changed to Plusnet a few months ago (because my mum already has broadband with them so got a good deal) and it’s been great so far. Was previously with Tesco which I had no problems with, just wanted cheaper. If Plusnet hadn’t been the cheapest I was going to go with giff gaff

  • ChimericalCal Cal 🥀 The Jaded Leftist (@ChimericalCal) reported

    The absolute worst time for @Plusnet to mess up my internet is on a Friday night after I’ve been working all week for the capitalists. Good going, PlusNet 👏😒

  • SGill61 Sally Gill61 💙 (@SGill61) reported

    I really didn't want to leave plusnet but the last 4 weeks my Internet has been extremely poor and unreliable I am housebound and my Internet is my lifeline I use it to shop to zoom with family to run a bereavement group and for my health providers and carers its no good when

  • ChimericalCal Cal 🥀 The Jaded Leftist (@ChimericalCal) reported

    The absolute worst time for @Plusnet to mess up my internet is on a Friday night after I’ve been working all week for the capitalists. Good going, PlusNet 👏😒