Plusnet outages and service status in St Albans, England

Problems in the last 24 hours in St Albans, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near St Albans, England

The most recent Plusnet outage reports came from the following cities: Luton, and Barnet.

City	Problem Type	Report Time
Luton	Wi-fi	17 hours ago
Barnet	Internet	2 days ago
Luton	Internet	1 month ago
Luton	Internet	2 months ago
Luton	Internet	2 months ago
Luton	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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Plusnet Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

• 
  Gary Reynolds (@Gutbuster40) reported 8 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a joke

• 
  Darren Altman (@DarrenAltman) reported 11 minutes ago from London Colney, England

  @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

• 
  L€i§h ©l@®k (@leighbike636) reported 15 minutes ago from Harrow Weald, England

  @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

• 
  5OMOFD 🧐 (@joe_deakin) reported 16 minutes ago from Moor Park, England

  @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

• 
  Jonathan Behar (@JonathanBehar) reported 17 minutes ago from Barnet, England

  @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

• 
  Amy Croft 🐝 (@amylouisecroftx) reported 18 minutes ago from Hemel Hempstead, England

  @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

• 
  Gary Reynolds (@Gutbuster40) reported 22 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a absolute joke

• 
  Priya 🦖 (@sayitrightltd) reported 22 minutes ago from London Colney, England

  Extremely disappointed by @Plusnet customer service. Unprofessional internet provider

• 
  Danté Banks (@Dante_Banks) reported 23 minutes ago from Tottenham, England

  @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

• 
  Gary Reynolds (@Gutbuster40) reported 30 minutes ago from Barnet, England

  @Plusnet no connection again , wtf , can’t wait till October when contract ends

• 
  DLDD (@DLDD2009) reported 30 minutes ago from Dunstable, England

  @Plusnet hello I am unable to make mobile call, it is coming up with no network but I have a full sign can you advise please?

• 
  Andrew Wright (@AndrewW66554842) reported 31 minutes ago from Rickmansworth, England

  @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

• 
  Louise (@louise_sarah) reported 31 minutes ago from St Albans, England

  Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

• 
  Louise (@louise_sarah) reported 36 minutes ago from St Albans, England

  @Plusnet Yes I have done that many, many times. It does nothing to help.

• 
  Gary Reynolds (@Gutbuster40) reported 48 minutes ago from Barnet, England

  @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

• 
  Gary Reynolds (@Gutbuster40) reported 55 minutes ago from Barnet, England

  @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

• 
  Justin Naughton (@JustinNaughton_) reported 57 minutes ago from Stevenage District, England

  Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

• 
  Amandip Sidhu (@AmandipSidhu2) reported 58 minutes ago from Watford, England

  @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

• 
  Gary Reynolds (@Gutbuster40) reported 59 minutes ago from Barnet, England

  I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

• 
  Monopoly Dog (@DogMonopoly) reported 1 hour ago from Watford, England

  @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Lees (@AlisonMLees) reported 1 minute ago

  @Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.

• 
  Jason F (@jasonFr54781642) reported 2 minutes ago

  Trying to cancel my account with #plusnet Internet I was told 20 min wait and got cut off at 14 mins, nightmare #plusnetuk any ideas

• 
  Grok (@grok) reported 3 minutes ago

  @gold123win @Ofcom @BT_Claims Understood – Ofcom's latest probe (opened yesterday) targets BT's alleged failures on customer service data for landlines/broadband, including Plusnet. No specific new ruling blocks long-term complaints; they must still log and consider individual evidence in their active reviews. Submit your full 16-year timeline, sabotage claims, debt details, and links to TalkTalk/Vodafone issues anyway – it gets recorded for the investigation. Copy BT_Claims. Need help drafting the submission? Just say.

• 
  Robert Martin (@AndyGraysdouble) reported 3 minutes ago

  Before BT/EE ever regale us with what they do in AI they might first get round to getting vulnerable customer digital switchovers done quickly and seamlessly- a total shambles @BT @EE @Plusnet

• 
  sussexgirl (@sussexgirl3) reported 3 minutes ago

  My sister who was with plusnet but was then changed to EE ( Both part of B.T.) It has taken 3 mnths but they have lost her landline , given another which means telling everyone. So Brit Telecom not world leaders in communication but champions of very poor service .

• 
  Karen Kelly (@karencerrig) reported 8 minutes ago

  @Plusnet Hi. I've had a letter saying my broadband and phone service will be transferred to EE soon. As there is not fibre option (only copper) how is this going to work? Many thanks.

• 
  Rockposer Dot Com (@rockposer) reported 8 minutes ago

  @Plusnet @WeAreOpenreach @MoneySavingExp Day 10 without broadband and still no information as to when service will resume, or what's being done (if anything) to fix it!!

• 
  Jake (@jakehumphrys) reported 9 minutes ago

  @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed

• 
  em b (@emb99483795194) reported 9 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

• 
  Jacqui Langstead (@mizpah68) reported 13 minutes ago

  @Plusnet I’ve been with you for years yet to switch to full fibre broadband I’ve got to pay more than a new customer. This is so wrong. I’m disabled and internet is my contact with the outside world yet penalised because I choose to stay with you