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Plusnet outages and service status in St Albans, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around St Albans, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jul 11, 2:20 AM GMT+1.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near St Albans, England

The most recent Plusnet outage reports came from the following cities: Luton, and Barnet.

CityProblem TypeReport Time
Luton Wi-fi 4 days ago
Barnet Internet 6 days ago
Luton Internet 1 month ago
Luton Internet 2 months ago
Luton Internet 2 months ago
Luton Internet 2 months ago

Nearby cities with recent reports

Luton

1 recent signals

4 days ago
Barnet

1 recent signals

6 days ago

Community Discussion

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Plusnet Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • AndrewW66554842
    Andrew Wright (@AndrewW66554842) reported from Rickmansworth, England

    @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • DogMonopoly
    Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • louise_sarah
    Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • AmandipSidhu2
    Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • Dante_Banks
    Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • MiacNotnats
    miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • amylouisecroftx
    Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • joe_deakin
    5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • 247LondonLocks
    247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • louise_sarah
    Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • JustinNaughton_
    Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

  • Dante_Banks
    Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Umi_Hawa
    Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • DLDD2009
    DLDD (@DLDD2009) reported from Dunstable, England

    @Plusnet hello I am unable to make mobile call, it is coming up with no network but I have a full sign can you advise please?

  • DogMonopoly
    Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MD_Briggs
    Michael Briggs 🔬🏏🎸🐝🦔🍺🌱 (@MD_Briggs) reported

    @ArmchairAdml BT is dreadful tbh. Only found out that broadband has gone up - have really a bad rural service too - & they are charging £4/mo for a land line that I dont use. Got a better £20 deal from plusnet - called BT and told them to match it or I’m leaving - they matched it (nearly) 👍

  • FlowerP79667758
    Flower Pot (@FlowerP79667758) reported

    @Plusnet Hello, We have contacted Plusnet and Ofcom. As Plusnet is the customer of Open reach it is Plusnet who is responsible for making a complaint to Open -reach. Apparently as our service provider faults should be addressed and rectified in two days. We have already been 8 days without the internet and if Open-reach do not come until next Wednesday that will be two weeks.

  • PeteJ134
    Pete Jackson #FBPE🐟🌻🇺🇦💙🐝🇪🇺🐾🍻👋 (@PeteJ134) reported

    @Plusnet Disgusting practice fining my 91yo mother for cancelling her phone service early due to moving home for health reasons. No sympathy shown by your staff either. Cold heartless company.

  • danielwarren88
    Daniel Warren the minstrel man (@danielwarren88) reported from Erewash District, England

    @Plusnet WiFi extremely slow in the DE21 area of Derby please resolve this or we will go elsewhere

  • _Claire_A
    CLAIRE A (@_Claire_A) reported

    Anyone else’s @Plusnet broadband been down for hours? 😑

  • Steve_Hooker
    SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported

    @WeAreOpenreach please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group for OpenReach couldn’t get the full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help can you?

  • NDP2022
    NMP (@NDP2022) reported

    @Plusnet Do not use this company. They take your money, don’t set up an account and fail to refund you when you provide your details. Customer service is non existent. EE have been amazing compared to this shower of a company.

  • peztyke
    peztyke (@peztyke) reported

    @JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.

  • GregIngham1
    Greg Ingham (@GregIngham1) reported

    @Plusnet Hi, they've not turned up, I've blocked a whole 5 hours out of my day to wait for you and non of your staff had the decency or customer service to inform me that he/she isn't coming, my wife is a tutor and desperately need internet to mark students work and we've got a toddler..

  • onetruefraggle
    Onetruefraggle (@onetruefraggle) reported

    @KaiGWatson Plusnet. Talking to customer service who speak English is all I care about