Plusnet Outage Report in St Albans, Hertfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: London, Barnet, Luton, Abbots Langley, Welwyn and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
||
| Barnet |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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DLDD
(@DLDD2009) reported
from
Dunstable, England
@Plusnet hello I am unable to make mobile call, it is coming up with no network but I have a full sign can you advise please?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
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Ben Smart
(@BenSmart1) reported
from
Watford, England
Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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PaulaThinking
(@PaulaThinking) reported
@Plusnet we have not had mobile phone service since Monday. Why? When is it coming back? Why no obvious info on your website?
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Lord Willesborough
(@Lord_Willesboro) reported
@SlowPsycho @theroyalfactor @Plusnet Getting any form of customer service is proving a right headache and everytime COVID is being peddled as the excuse. Its becoming rather tedious and infuriating at the same time.
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Digital Maverick
(@digitalmaverick) reported
PLEASE @plusnet, will someone respond to request for help? My email has been inaccessible for over 24hrs
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Amy_Newby
(@amynewby) reported
@Plusnet are ridiculous. Couldn't fix our internet after we renewed the contract, cancelled 4days into the 14days cooling off period yet now trying to charge us a full cancellation fee! CS are no help, 3 manager call backs requested but not had 1. I'm going to trading standards.
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pubquiz60
(@pubquiz60) reported
@Plusnet Hello. How do I contact you regarding a home phone not working? There is an 0800 number provided but obviously I can’t use my phone. Is there a “landline” number for from a mobile ?
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Anton Cruz
(@NoLabelAssigned) reported
@Plusnet Is that the end of this conversation? The end of your 'award winning customer service" efforts? @UswitchUK
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Evelyn Burges
(@Evelynfire) reported
@Plusnet broadband, South Devon, dipping since midday and now out completely. Can you help please?
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Anton Cruz
(@NoLabelAssigned) reported
@Plusnet Hi, Considering joining Plusnet on a monthly SIM only contract. Spotted this in the terms & not sure what it means exactly. “22. Our right to suspend your service…” “22.1.5. ... (if) you fail to maintain an active Direct Debit on your account…”
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Keni O'Neill
(@LothiansKeni) reported
@Plusnet Actually, there is. I've just noticed that I'm getting charged more than I thought & would be on a cheaper (approx. £10/month less) deal as a new customer. What can I do about that?
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Kate Pettitt
(@kate_pettitt) reported
@yorkshitarra @Plusnet I'm having issues too.