Plusnet Outage Report in St Albans, Hertfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in St Albans, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near St Albans, England
The most recent Plusnet outage reports came from the following cities: Harringay, Luton, Stanmore, Pinner, Hemel Hempstead, and Berkhamsted.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 29 days ago |
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1 month ago | |
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Internet | 1 month ago |
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Internet | 2 months ago |
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2 months ago | |
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2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Priya 🦖 (@sayitrightltd) reported from London Colney, EnglandExtremely disappointed by @Plusnet customer service. Unprofessional internet provider
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Amandip Sidhu (@AmandipSidhu2) reported from Watford, England@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Umi (@Umi_Hawa) reported from Harrow Weald, England@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Monopoly Dog (@DogMonopoly) reported from Watford, England@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Danté Banks (@Dante_Banks) reported from Tottenham, England@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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miac notnats (@MiacNotnats) reported from Barnet, England@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet customer service a absolute joke
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247 London Locksmith (@247LondonLocks) reported from Barnet, England@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Jonathan Behar (@JonathanBehar) reported from Barnet, England@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Monopoly Dog (@DogMonopoly) reported from Watford, England@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet @plusnethelp customer service a absolute joke
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Jazz Coll (@JazzColl) reported from London Colney, England@SkyUK I switched to you for my broadband ~10days ago. Since then, internet is cutting out every 30mins or so. This never ever happened the prior year with Plusnet. Please fix! I cannot do my job with this connection.
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247 London Locksmith (@247LondonLocks) reported from Barnet, England@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Darren Altman (@DarrenAltman) reported from London Colney, England@TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴
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L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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K Jackson (@kjackson1984) reported from Barnet, England@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jen • she/they 🏳️🌈🏳️⚧️ {BLM} (@JentheHomeBird) reported@Plusnet I have sent dms but no one got back to me last night, this is now the third day without signal-please help!
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Dren Lubovci (@DLubovci) reported@Plusnet not a great start to be honest. Customer service great but the connection is awful. As a a first time customer, i am glad i am in my cooling period still..
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Matthew David (@m4tt_sen) reported@Plusnet so I ring 3 times before 8pm this evening and THREE TIMES YOU CUT ME OFF...clearly you cannot be bothered to speak to me when I have a problem. Disgusting customer service
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Cameron Phillips (@Cripleh) reportedThe answer to avoiding #doctorwho spoilers is to have your ISP make sure your internet is down all day. Cheers @Plusnet.
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Josh Baker (@jbynwa96) reported@Plusnet worst broadband I’ve ever had never works and when I’ve rang up no one is any help
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Naomi Johns (@naomijohnsTW11) reported@Plusnet learn from your mistakes. You have added a huge amount of stress to an already horrific time post bereavement of one of your customers. I will never be be using your services again.
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pip is crying over NaNoWriMo (@itspipbtw) reportedI’m so mad that @plusnet is taking a week (at least) to get an engineer out. I’m ya not only causing damage to my brothers who rely on the internet for EVERYTHING, it’s ruining my weekend because it’s how we socialise together.
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Scottish not british (@Jimbo4indy2) reported@Plusnet You keep forgetting to add. The worst customer service on the planet in your ads 👍
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Preston Breezers (@BreezePreston) reported@Plusnet having lots of connection problems in Preston today- on and off broadband? Any advice I’m trying to study online!
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Luke Brightling (@squeakydude) reported@Plusnet Hi, I have been a customer for a while on 30 day contracts and have now seen offers with far more data. Your current offer has 30gb for £10 a month and I’m only receiving 12gb. Am I able to get the better deal or do I have to look elsewhere? Can I cancel and re signup?