Plusnet

Plusnet Outage Report in Stevenage, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stevenage, Hertfordshire, England 05/11/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stevenage, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Luton, Hertford, Hemel Hempstead, Hitchin and Hatfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Internet
United KingdomHertford Internet
United KingdomLuton Internet
United KingdomHemel Hempstead Wi-fi
United KingdomLuton Wi-fi
United KingdomLuton Wi-fi

Community Discussion

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Plusnet Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Frammo59 Simon Frampton (@Frammo59) reported

    @Plusnet I would like to cancel my BT Sport App please

  • lost_alkhemist Ålkhęmíšt 💙 MaçĞråmpýAlkhëmýfåcę (@lost_alkhemist) reported

    Talking to Plusnet customer services is like talking with a big hug.

  • purpleisiscat Dr purpleisiscat (@purpleisiscat) reported

    Openreach engineer called out by Plusnet to look at our wobbly web says we're 850m from cabinet & majority of that is old aluminium wire. So not even copper. Explains why our web is a bit ****.

  • Niksfridge Nicola Selfridge (@Niksfridge) reported

    All too often I'm on here complaining about poor customer service. Not with @Plusnet though, I've never had any issues with them and amongst the moans it's only right to give a shout out to those that do things right 👏👏 #Broadband #CustomerService

  • Misslockstock Steffers (@Misslockstock) reported

    @Plusnet This page doesn’t help at all!

  • itsTheShley Ash (@itsTheShley) reported

    @PtrSsb Really solidifying the fact that there is no objectively 'good' ISP out there, I've had no issues with plusnet, from a mere broadband standpoint, but I know that hasnt been the same for you/others. I'm gonna switch ISP once my contract is over (as everyone should).

  • MotorwayBuddy Motorwaybuddy (@MotorwayBuddy) reported

    @mouthwaite @EE Move to @Plusnet #mobile. Same masts, brilliant customer service and cheaper! You’ll never be REALLY wealthy if you waste it!!

  • McdowallSandi Sandi McDowall (@McdowallSandi) reported

    @Plusnet Also open reach came out early last week to make safe a cable coming down outside mine and both next door neighbours, that's when my line went dead. But no one has replaced the cable. I believe that is the problem! No cable no phoneline! #plusnet

  • PtrSsb Ptr (@PtrSsb) reported

    Plusnet going down again , second time in the past few months now , new monthly tradition :)

  • whosthemummy2 Caroline 🔥 #BlackLivesMatter #EndFascismNow (@whosthemummy2) reported

    @Plusnet Trying to connect my phone, and my daughters phone was also having issues and her computer was not connecting well either. It’s the wireless password key