Plusnet

Plusnet Outage Report in Stevenage, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stevenage, Hertfordshire, England 01/15/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stevenage, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: St Albans, Hemel Hempstead and Luton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Albans Internet
United KingdomSt Albans Wi-fi
United KingdomHemel Hempstead Internet
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomLuton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • JustinNaughton_ Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Kingston8Joan Joan Kingston (@Kingston8Joan) reported

    @Plusnet this will be the third time tweeting you with zero response. A monumental customer service failure that has left me deeply upset. Your team have, once again, lied to me and caused significant upset

  • JanineShirley2 Janine Shirley (@JanineShirley2) reported

    @TalkTalk Everyone needs to cancel their direct debits and join Plusnet as this lot is not fit for purpose

  • DarrenFoston Darren Foston (@DarrenFoston) reported

    @Plusnet Just tried to sign up. Online form went wrong but still took 1st payment. Rung your customer service number who stated nothing they could do and hung up with no warning plusnet have techincally stole money from me with no want to sort it out

  • mrmattpage Matt Page (@mrmattpage) reported

    We're so accustomed to receiving awful customer service these days, it's important to give praise to the firms that treat us well. Had billing issue on my @plusnet account, phone answered on one ring, and the friendly agent resolved my issue in 2 mins flat. Excellent service 👏

  • Ray60107381 Ray (@Ray60107381) reported

    @Plusnet customer service at Plusnet which used to be good has taken a nose dive as you can’t even email them now. As a long term customer I’m off. There are so many other providers now who are cheaper, check them out.

  • SDCForeverMe SDC1 (@SDCForeverMe) reported

    @adz232 @O2 @EE No thank you, EE are owned by BT, just as Plusnet are,so I would rather have anybody else rather than BT. I am sure O2 will get it fixed but my last company mobile was on EE and that was rubbish. O2 just need to fix this one.

  • JanineShirley2 Janine Shirley (@JanineShirley2) reported

    @TalkTalk everyone should cancel their direct debits and go to Plusnet who value customers with UK based call centres.....

  • traceyh64166039 Tray Horton (@traceyh64166039) reported

    @Plusnet had no internet al, day. Orange light and red flashing b.. says problem in area should of Beenresloved by 15.08 but still nothing and can’t get hold of anyone for update? Melton Mowbray le13

  • alfiesmummy0925 Katy (@alfiesmummy0925) reported

    @tescomobile hiya I was told my mobile number transfer from Plusnet to my new tesco mobile would be completed yesterday but it hasn’t happened. Can you help please? Thank you :)

  • mummaof32 mummaof3 (@mummaof32) reported

    @Plusnet I need a new router but can’t get any help on your website