Plusnet

Plusnet Outage Report in Stevenage, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stevenage, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stevenage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stevenage, Hertfordshire, England 03/27/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stevenage, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Hoddesdon, Hitchin, Luton, Shefford, Hemel Hempstead and Stevenage.

Loading map, please wait...
City Problem Type Report Time
United KingdomHoddesdon Internet
United KingdomHitchin Total Blackout
United KingdomLuton Internet
United KingdomShefford E-mail
United KingdomHemel Hempstead E-mail
United KingdomLuton Internet

Community Discussion

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Plusnet Issues Reports Near Stevenage, England

Latest outage, problems and issue reports in Stevenage and nearby locations:

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • amylouisecroftx Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Morningstar Tony H (@The_Morningstar) reported

    @jugglerbry @WolfBaginski @Plusnet I would use a good wifi analyser app and check how many other local routers are using the same channel for 2.4ghz. I've been in the situation where my signal has been competing with 6 or other routers on the same channel. 5ghz shouldn't be a problem.

  • kobbygl Kobby Gamzo (@kobbygl) reported

    To the idiot in @Plusnet who thought it's a good idea to do a survey via SMS and send text after text after another text asking me if I am happy with the service. Well, I was till now 🤬

  • Plusnet Plusnet (@Plusnet) reported

    @PoMoPink Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. - Curtis, Plusnet Sheffield

  • obliquitywrites Obliquity 🖤🤍💜💛 💙🍍 (@obliquitywrites) reported

    @zoetunstall @matthewrayner @Plusnet I had similar problems, plus lengthy outages and being outright ignored by Virgin as well, so I wouldn't pick them, either.

  • JacquiPybus Jacqui Pybus 💙 (@JacquiPybus) reported

    @Plusnet I’m trying to contact customer support but the number given on the website appears not to work - I have questions about my bill as it appears to be massively higher than it should be. I don’t understand some of the charges

  • obliquitywrites Obliquity 🖤🤍💜💛 💙🍍 (@obliquitywrites) reported

    Also, opening up Plusnet DMs today reminded me that, despite requesting a DM last time we had an issue, nobody actually ever responded to it.

  • frannyupnorth ʄʀǟռռʏʊքռօʀȶɦ (@frannyupnorth) reported

    @Plusnet my broadband is down & impossible to work out how to report issue #useless

  • obliquitywrites Obliquity 🖤🤍💜💛 💙🍍 (@obliquitywrites) reported

    Anyone else in London having issues with @Plusnet ? Phone tech seems to have no idea what's going on and no reply on here. Outage map looks like it's covered in fairy lights.

  • zoetunstall Zoë (@zoetunstall) reported

    @matthewrayner @Plusnet STAY AWAY!!! I’ve had intermittent connection/speed problems since March 2020 (incl during a job interview 🙄), their customer service isn’t that great and they kept trying to close my case when the issue hadn’t been resolved. Looking at switching as we speak!

  • Faycebuk ELLIOT EASTWICK (@Faycebuk) reported

    @PabloBolco1 @Plusnet Gutted. Tried hotspot but too slow as live rural