Plusnet Outage Report in Hemel Hempstead, Hertfordshire, England
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The latest reports from users having issues in Hemel Hempstead come from postal codes HP2.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: London, Luton, Radlett, Bushey, Hemel Hempstead, Watford, Hendon, Finchley and Hatfield.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Luton |
Internet | |
| Radlett |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Bushey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Darren Altman
(@DarrenAltman) reported
from
London Colney, England
@TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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💙 Mole is staying indoors
(@Dan__Russell__) reported
@plusnet #DontFundGBNews I really like your ads and your services. We have 4 contracts in my family. However if you advertise on this service we'll leave you. Don't fund hate and foster polarisation.
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scott jordan
(@scottjordan16) reported
@Plusnet I’ve literally just done your job. Open reach have been out and fixed the issue after i contacted them my self. You were telling me I had to wait till Tuesday. Shocking absolutely shocking. No one even tried to go that extra mile.
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David Buck
(@datascience_fun) reported
@OpenreachHelp I did during the first outage on Thursday a.m, but they couldn't see anything wrong. Then I discovered that locally people on NowTV, Sky, BT, Vodafone, PlusNet and TalkTalk were all complaining of a simultaneous outage - and Openreach is obviously the common denominator. W7 area
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Noah Nonsense
(@noah_nonsense) reported
@EnriccoOttavo @Plusnet If you were really with @Plusnet, you'd know your chances of switching cleanly were poor!
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Marisa Peek
(@TheOneMarisa) reported
@TalkTalk People in my building on BT and Plusnet - and basically ANY OTHER provider, had a 2 hr outage. Meanwhile I’m going on 20. Come on, why can they sort it and you can’t?
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Celestial the Galactic Intern
(@UnfunnyYenjen) reported
@superfunnyrshnn @EE Ok they’re still **** though @plusnet is better fight me. I have EE and my grandma has plusnet. I’m 5 metres away from the EE router rn and it still doesn’t work.
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Biggswb
(@Biggswb) reported
@da_rippaa @bt_uk @virginmedia I was getting 18meg but the speed was fine it was the not working and them wanting endless money to replace the leads they burst open 😖 I know the pain of Virgin Media I left them to go around Sky/TalkTalk/Plusnet and eventually BT who burst the wires 😖
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Steve beer 🇬🇧🏴🇬🇧🏴
(@Shandybeer) reported
@Plusnet broadband seems really slow and I have no tone on my phone, is there a problem in the Doncaster area
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Samantha Crossley 🐕🐾👩❤️💋👨 💙
(@SamanthaCrossl5) reported
@Plusnet on the phone for over 30 minutes trying to get through to you to report an issue with emails. Lovely on hold music but it would be great if you could answer and help us. Wonder if you would be quicker to answer if we were a new customer 🤔🤔
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'Oor' Axeleyovich Foleyski💙
(@Roadwarrior29) reported
@philonoistcelt @one_mrs_k @Plusnet Yes indeed but it depends on the issue doesn't it, whether the problem is with the line or the ISP.