Plusnet Outage Report in Moor Park, Hertfordshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Moor Park, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Moor Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Plusnet
Plusnet is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Moor Park, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: Fulham, Acton, London, Ealing, Paddington, Slough, Radlett, Watford, Hounslow, Welwyn Garden City, Bushey, Wembley, St Albans, Windsor and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Wi-fi | |
| Acton |
Total Blackout | |
| London |
Internet | |
| Ealing |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Moor Park, England
Latest outage, problems and issue reports in Moor Park and nearby locations:
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Richard Bartley
(@RBRbBartley) reported
from
Little Kingshill, England
Broadband is up and down, slow while PlusNet get BT to try and improve speed. Test socket seems worse than normal master. 5MB download at the moment - not great for Fibre.
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Priya 🦖
(@sayitrightltd) reported
from
London Colney, England
Extremely disappointed by @Plusnet customer service. Unprofessional internet provider
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Darren Altman
(@DarrenAltman) reported
from
London Colney, England
@TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda Hepburn
(@AmandaHepburn3) reported
@TToplis1 I had a huge discussion over two weeks with PlusNet. They eventually assigned someone to the issue and over two days I got a decent signal. It took some persistence and refusal to take their rubbish excuses. Good luck 🤞
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Plusnet Help
(@plusnethelp) reported
@CliveStar01 @Plusnet Hello, Thanks for getting in touch and I hope you are well. I am sorry to hear you want to leave Plusnet. Unfortunately, we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. All the best - Beth Plusnet Sheffield
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Jill Winchester
(@jillywincho) reported
@Plusnet @Plusnet if you’re part of the BT family why do I have pay £200 of charges to go to BT when your service doesn’t work? Also asked to throw away the modem or sent it back- surely there is a more green way of re-using modems. #poorcustomerservice #daylightrobbery
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sally muir
(@salmuirAdogaday) reported
@Plusnet can you help me empty my full mailbox?
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Heather Kavanagh
(@Snaptophobic) reported
@Victrix75 @Plusnet @BT I can’t help with specifics, but we’ve got a Netgear wifi extender. It plugs into a wall socket and lets the main wifi bounce out around the house much better.
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Noir/retroowen
(@Olddread__) reported
Don’t get @Plusnet @plusnethelp internet had it a month and wish I had never switch ! It’s so trash only good when wired connection ! Fuming !
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Plusnet Help
(@plusnethelp) reported
@scam516 Hi there Sam! This latest delay is due an unforeseeable issue with our internal systems that a manager would not be able to do anything more with than ourselves at the moment. I do apologise for the inconvenience. Jess - Plusnet Leeds
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j
(@Jordyy013) reported
@Plusnet hi, my internet says connected but no internet acce on my phone, while my laptop does work? How can i fix this? I've unplugged it multiple and no change
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Nicholas
(@NickHackett2) reported
@Ben_Jolly_9 @redsonya241 @soapboxjury Companies that use the EE line owned by BT are BT Mobile,Plusnet,Asda Mobile & Virgin & EE. While 3 network line is used by SMARTY, iD Mobile, FreedomPop and Ctrl Mobile.while Companies that use vodaphone Line are VOXI, Lebara Mobile and Talkmobile
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Ian Usher
(@iusher) reported
from
Bognor Regis, England
@Victrix75 @Plusnet @BT As long as the router is taking the connecrion in OK, the mesh system completely does the "wifi around the house" part - so it's an immediate improvement. I can't recommend them enough. (If the router is faulty and the signal isn't getting in, then a mesh network won't help.)