Plusnet Outage Report in Hounslow, Greater London, England
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The latest reports from users having issues in Hounslow come from postal codes TW4.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hounslow, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Hounslow, Greater London, England
The most recent Plusnet outage reports came from the following cities: Belsize Park, Hendon, London, Watford, Croydon, City of Westminster, Harringay, Streatham, Ealing, Wembley, Slough, Islington, Hampstead, Hornsey and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Belsize Park |
Internet | |
| Hendon |
Internet | |
| London |
Internet | |
| Watford |
Internet | |
| Croydon |
Internet | |
| Croydon |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hounslow, England
Latest outage, problems and issue reports in Hounslow and nearby locations:
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
@Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
from
Ashtead, England
Thanks to a screw up btw @BT & @Plusnet, upgrading our broadband package with #PlusNet = no broadband 🤬. The earliest they can reinstate is 30th Dec 🤬🤬🤬. Their solution for how we can work at home? Buy extra data on our phone & hotspot & they will reimburse max £30! #EpicFail
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Press Red - AV, Sound, Lighting, Video, IT Hire
(@pressredrentals) reported
@Plusnet Hi Curtis. Thanks for this. A bit of a bugger that it takes 14 days to sort out. Technology, eh? I will accept your offer of a month's free service 👍
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Ian Barrie
(@Bazman500) reported
@Plusnet you are having a shocker at EH 14 - what’s the problem? Broadband customer here
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E John Howley
(@EJohnHowley) reported
@Plusnet @AldiUK I wish someone from Plusnet would help me out. I want to alter my package as it's up for renewal
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Campbell
(@camp__bell) reported
@Plusnet broadband dropping out twice in a working day is bad enough without the router stubbornly insisting that everything is fine until I turn it off and on again...
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Plusnet
(@Plusnet) reported
@goochy808 We're currently showing a range of devices connecting at to the router over Wi-Fi, are they all unable to see the default router signal now that its been separated? -Tony Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@kaffachino Thanks for confirming Kat, is there anything between yourself and the router that could be blocking the signal so that it shows there is no internet? - Jess, Plusnet Leeds 🌻
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James Roper
(@JamesRo25608100) reported
@plusnethelp Please cancel my plusnet application, I will be staying with B T after all. J Roper, tel 01915487271
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Peter Gough
(@goochy808) reported
@Plusnet I’d made the changes already as advised and it does not work. There is no 2.4 GHz signal. Please don’t make any more changes. The router is broken as there is no 2.4 signal. This is the culmination of about 10 customer service calls since a started the contract.
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Wolf Of Brixton
(@LondonBoyPuffy) reported
Gone through almost 100gigs in two weeks which is at my expense which most of it @Plusnet won’t cover all because @WeAreOpenreach can’t fix this issue and continue to lie about completion times. What’s more shocking is that they have no method in place to provide a service for
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Jenna Duquemin
(@DuqueminJenna) reported
@Plusnet terrible terrible customer service….probably the worst I have ever experienced. Do any of your ‘customer service’ staff have any customer service skills??