Plusnet

Plusnet Outage Report in Northolt, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Northolt, Greater London, England 11/21/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Northolt, Greater London, England

The most recent Plusnet outage reports came from the following cities: Southall, Barnet, London, Hammersmith, Croydon, Fulham, City of Westminster, Hampstead, Paddington, Islington, Abbots Langley, Brentford, Kensington, Harringay and Greater London.

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City Problem Type Report Time
United KingdomSouthall Internet
United KingdomBarnet Internet
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomCroydon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • joe_deakin 5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • rackitman Richard Carroll (@rackitman) reported from Wandsworth, England

    @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

  • londonkro Kevin (@londonkro) reported from Croydon, England

    Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.

  • GaryAblett3 Greyman (Gary A) (@GaryAblett3) reported from West Molesey, England

    Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • laurapascaud Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SuperRegalNerd Bex 🏳️‍🌈🇬🇧 (@SuperRegalNerd) reported

    @Plusnet hey I’m trying to call your customer service number 0800 432 0200 to renew my broadband but it’s saying that the number isn’t recognised and it’s the only number on your website

  • chicaceel Cathy 🌳🕷🕷💙🌕 (@chicaceel) reported

    @Plusnet Hi Plusnet, I’ve got a new Cube+ android TV box but this one won’t work on my Plusnet network. It’s ok through my phone - is there a setting I need to change?

  • eLJaybud Lee Gibson (@eLJaybud) reported

    @OldGitPhil @tescomobile @SMARTYMobileUK I'm okay with my Plusnet 30gb for £10 a month unlimited text and calls deal that I got on Black Friday. Plus it's a monthly rolling deal, so I can cancel at any time.

  • ToryCentreRight Andy East Anglia (@ToryCentreRight) reported

    Awful service from @Plusnet broadband down since Friday, they told me it would be 4 hours, then told me it was fixed, it wasn’t, now tell me won’t be fixed until Tuesday evening. Regret renewing my contract.

  • CharlotteHermon mummy Charlotte 💗💕😍😍 (@CharlotteHermon) reported

    @Plusnet I'm having trouble connecting to the Internet I've paid for my first bill already

  • geraintp Geraint Palmer (@geraintp) reported

    @euperia @Plusnet @euperia been with plusnet for over a decade. There pretty good not really had any issues. There basically BT(owned by) tho and there routers are **** replace it immediately.

  • eLJaybud Lee Gibson (@eLJaybud) reported

    @hatetorycuts @tescomobile @TalkmobileUK I'm with Plusnet, £10 a month, 30 GB, and unlimited everything else, sim only Black Friday deal. They piggyback onto the EE network.

  • kathf19 Kath Frodsham 💙 (@kathf19) reported

    @Plusnet no broadband this morning in TA11 , is this an outage due to storms ?

  • HollyCave2 Holly Cave (@HollyCave2) reported

    @Plusnet I have been unable to make/receive calls and texts since leaving a remote holiday house in Yorkshire yesterday and travelling home. No internet either unless connected to WIFI. Thought it was due to storm but problem continues today. Same for husband also with plusnet.

  • davedpg David Edwards (@davedpg) reported

    @plusnet Is your whole service down at the moment? No broadband since last night