Plusnet

Plusnet Outage Report in Northolt, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Northolt, Greater London, England 11/25/2025 18:20

November 25: Problems at Plusnet

Plusnet is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Northolt, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, London, Croydon, City of London, Harringay, Brentford, Camden Town, Southall, Barnet, Fulham, City of Westminster, Hampstead, Paddington, Islington and Abbots Langley.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Janks_3 Janks (@Janks_3) reported

    @Angelstars @plusnethelp My Nans just had a fall and emergency red button unable to contact my mums plusnet mobile. Really bad

  • gracerosemcneil Grace McNeil (@gracerosemcneil) reported

    @plusnethelp is there a mobile service issue? Both husband and I can't make or receive calls, both on Plusnet Mobile. Urgently awaiting news, so what is happening?!

  • AndyMcCarron Andrew McCarron (@AndyMcCarron) reported

    @plusnethelp Is there a known issue with plusnet mobile? My wife can't make calls and if I call her it says her number is not recognised

  • swotgurll swotgurll (@swotgurll) reported

    @plusnethelp @Plusnet anyone else moving house and phoned plusnet to tell them they need to cancel early & had email and online confirmation of that fact,& then been hounded by another part of plusnet telling them they're in breach of contract & haven't terminated yet? thread 1

  • epeachey1 Liz (@epeachey1) reported

    @plusnetmobile unable to make or receive calls on my Plusnet sim this afternoon. my husband has the same issue. Please will you provide an update as soon as possible. Thank you.

  • AlexMunro Alex Munro (@AlexMunro) reported

    @Plusnet hi, I'm not getting any mobile service. Are there any issues?

  • andi_t Andi Turner (@andi_t) reported

    @true_gent78 @Plusnet @plusnethelp Now my wife too so it's definitely a network issue (talking Plusnet mobile here).

  • epeachey1 Liz (@epeachey1) reported

    @plusnethelp @Plusnet unable to make or receive calls on my Plusnet sim this afternoon. Please can you help me as soon as possible. My husband has the same issue with his sim.

  • davidjamestate David Tate (@davidjamestate) reported

    @plusnethelp is there a mobile outage? Nothing on your website but I can't make or receive calls, and by the looks of Twitter, neither can a lot of people on Plusnet.

  • RichardSandells Richard Sandells (@RichardSandells) reported

    @Plusnet can't make it receive mobile calls for last hour! Is there a Plusnet mobile network issue??