Plusnet

Plusnet Outage Report in Northolt, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Northolt, Greater London, England 01/16/2026 07:10

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Northolt, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Croydon, Paddington, City of Westminster, Hounslow, Hammersmith, Slough, City of London, Southall, Islington, Wood Green, Watford, Barnet, Harringay and Hampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomPaddington E-mail
United KingdomCity of Westminster Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mokies75 David Mc Larnon (@mokies75) reported

    @virginmedia @virginmedia disgrace of a company. Installed virgin media business 4+ months ago.Service has never worked. 20 phone calls at 40 mins a time. Still not sorted.Been using old provider whole time as lines hasn’t been transferred have to pay both virgin and @Plusnet. Day 4 no phone

  • Gemma_stacie Gemma (@Gemma_stacie) reported

    @OpenreachHelp I've had no broadband since this morning as there has been an outage in my area, plusnet has said its a problem with yourselves can you tell me when it will be sorted. I'm in the cv2 area of Coventry

  • PhoenixJo2010 Jo Ⓥ (@PhoenixJo2010) reported

    I’m switching mobile provider (@asda_mobile to Plusnet). I still have credit on my Asda account & would like to donate this to charity. Problem is that Asda don’t allow text donations to short numbers. What can I do? Any advice would be really appreciated, thanks @MartinSLewis

  • Laurara31 LauRa (@Laurara31) reported

    Our internet is down, AGAIN. Any service issues you're aware of in s2 @Plusnet @plusnethelp?

  • botts_steve Steve Bottomley (@botts_steve) reported

    @jonnyfrodsham @Plusnet @plusnethelp Cheers Jon, there’s hope then! Honestly, I wished it was even half better than it is. Zooms buffer, web browser snail pace and lose mobile calls via WiFi calling. A full deck of problems and 3 months of inaction

  • rangerslad1983 Robert - r.i.p Terry Munro (@rangerslad1983) reported

    @darrenhunter2 @SkyBroadband Sky broadband is ****,, Plusnet is good

  • Jay67Chauhan Jay67 (@Jay67Chauhan) reported

    @Plusnet got severe speed issues In SE22 area. Must be something wrong because I can't even get through to the support line

  • Myop90208356 Anon Amos (@Myop90208356) reported

    @gunit1969 @Plusnet *******, what planet you on? I’d have to earn £4.5k per month to achieve that.

  • JessieTrueCrime 🌸 Jessica 🔍 (@JessieTrueCrime) reported

    @plusnethelp Unfortunately the morning is long gone and I am still without internet and unable to work from home. Unfortunately if this isn’t resolved before the weekend I will have to look into switching to another company because I have had nothing but problems with Plusnet so far

  • Justabator Justin Godfrey (@Justabator) reported

    Can’t believe I’m on 6 days of having no broadband with plusnet and they still can’t tell me what’s causing the outage in the area. 6 days.. You’d think openreach would tell them why but nah... it “should” be on by Friday 9pm.. should take some bets it won’t be on tonight.