Plusnet Outage Report in Northolt, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Northolt, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Northolt, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Muswell Hill, Edgware, Hammersmith, Watford, Croydon, Paddington, City of Westminster, Hounslow, Slough, City of London, Southall, Islington, Wood Green and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Daniel Smith
(@Scampboi) reported
from
Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jane
(@darcy2010_jane) reported
@Plusnet I have never received paper bill I have always had email notification which I have not received I hope my restrictions have been removed as yet again this is not my error.
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Lincoln Marks
(@Lincoln_Marks) reported
@Plusnet my Internet has gone down (South sheffield) I've been trying to fix for a couple of hours now. Texted in to your support number bit no response.
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Sackthwacker
(@lostleigh) reported
from
Portsmouth, England
@Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks
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Chris
(@Chris4man) reported
@Plusnet Why isn't it being offered. There can't be a technical reason surely. If you offered this I'd definitely stay with you. As it is I'm going to have to look at switching network in the very near future.
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Rich Brewer
(@richard01902) reported
@Plusnet this last week we’ve had really patchy service. What gives?
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ᗪᗴᗷ乙 ᔕ丅Ꭵᒪᒪ ᗝᑎ ᒪᗝᑕᛕᗪᗝᗯᑎ
(@DebWhatford) reported
@Plusnet My landline isn't working. Internet is fine. I'm trying to upgrade my contract. I've tried a corded phone and still have a problem. I'm a priority. Due to my illness.
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aliye
(@aliye_osman3) reported
If you wanna stop procrastinating join plusnet wifi. **** never lets me scroll through more than 2 posts without buffering
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susie rabin
(@susierabin) reported
@Plusnet Hi @Plusnet - please stop trying to deny responsibility. Your own customer services staff confirmed that you have illegally #slammed the account & terminated their service - which John Lewis broadband confirm. A complaint is on its way to you.
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Ali Aitchison
(@AitchisonAli) reported
@virginmedia where's the technician I was promised would arrive 'first thing' today for broadband installation? You've cut me off from Plusnet, and your customer service has been useless!
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Chris
(@Chris4man) reported
Hi @Plusnet, if EE and BT Mobile can offer WiFi calling why can't you? You use EE's network and your part of the BT group. I'd prefer not to switch as you offer a great deal price wise. But not being able to make or receive calls in my house is a big problem.