Plusnet

Plusnet Outage Report in Northolt, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Northolt, Greater London, England 01/21/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Northolt, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Muswell Hill, Edgware, Hammersmith, Watford, Croydon, Paddington, City of Westminster, Hounslow, Slough, City of London, Southall, Islington, Wood Green and Barnet.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomMuswell Hill Internet
United KingdomEdgware TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • joe_deakin 5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • laurapascaud Lady Laura (@laurapascaud) reported from Beaconsfield, England

    Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CapitanBea Capitan Bea (@CapitanBea) reported

    @DMinghella I was told by #Plusnet (#BT) that wifi isn't considered an essential part of their broadband package (WTF) therefore they don't guarantee that it will work..

  • Plusnet Plusnet (@Plusnet) reported

    @wordsfan Hi Yvonne, I'm sorry to hear you've had a difficult house move with us. If you'd like to send me a DM with some more information, I'll see if there's anything I can do to help. - Cal, Plusnet Leeds

  • chrismcg21 Chris Mc🇪🇺🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@chrismcg21) reported

    @DMinghella I’ve given up with BT after decades of mediocre service. Now with Plusnet who seem ok. I was persuaded by the price and adverts showing likeable Yorkshire folk!

  • owen_m6 Owen M 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@owen_m6) reported

    @Plusnet Can I get online for more than 5 minutes without my internet going down? Not for the past 3 days!

  • PollockMarrazzo Clive (@PollockMarrazzo) reported

    @Plusnet Dreadful customer service. Father in Law 82 years been promised three time an engineer three times failed to arrive. Service not connected 1 month from start. Dreadful to say the least. Hopeless. Cancel and it'll cost you £107 !!!!

  • JennyBratty BrattyJennyDragon (@JennyBratty) reported

    @SouthsideTrekk1 @Plusnet Also tried explaining that I prefer email etc as I have hearing issues and not always great on the phone, and, nope, phone it is. Then they asked me to rate how likely I am to recommend @Plusnet to others....

  • JennyBratty BrattyJennyDragon (@JennyBratty) reported

    @SouthsideTrekk1 @Plusnet Previously had exemplary service from them.

  • Plusnet Plusnet (@Plusnet) reported

    @chrisfruss Hi Chris, I'm sorry for the late reply and for the loss of service you were experiencing yesterday. From checking your line I can see the connection has returned and there are no external faults, are you back online or are you still having issues? -Tony Plusnet Sheffield

  • Fionacelik2 Fionacelik (@Fionacelik2) reported

    Can someone check to see what the issue is in G15, no broadband? @plusnet

  • AspergerGamer The Asperger Gamer (@AspergerGamer) reported

    I thought @virginmedia customer service is bad. @TalkTalk takes the cake though. Got transferred over, in circles, to the point I spoke to the same people multiple times. And can't talk to complaints. I've had a line with @Plusnet for 2 years and only 1 issue. Fixed it in hours.