Plusnet Outage Report in Northolt, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Plusnet
Plusnet is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (68%)
-
Wi-fi (13%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Northolt, Greater London, England
The most recent Plusnet outage reports came from the following cities: Wembley, Feltham, London, Hammersmith, Croydon, City of London, Harringay, Brentford, Camden Town, Southall, Barnet, Fulham, City of Westminster, Hampstead and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Wi-fi | |
| Feltham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
-
Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
-
The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
-
Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
-
Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
-
Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
-
Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
-
mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
-
Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
-
Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
-
Louise 🌈
(@louise_sarah) reported
from
St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
-
S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
-
Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
-
Harrison2020
(@Harrison20202) reported
from
Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
-
Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
-
Ben Smart
(@BenSmart1) reported
from
Watford, England
Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
-
elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
plugincarguy
(@plugincarguy) reported
Switched my landline phone over easily to VOIP (same number) via my internet service provider @aaisp and now I'm paying £1.20 per month instead of the £21.22 I was paying Plusnet (since I moved away from Plusnet broadband). I should have done this a long time ago.
-
Sal Page
(@SalnPage) reported
Hoping parents' phoneline is back on today. My poor Mum, battling with the mobile & my Dad used to know all about phones years ago. His job was designing telephone exchanges. I keep bothering @Plusnet ... their customer services are so good.👍
-
Asad Mustafa
(@SenseiAsad) reported
@NinaPinOD @Plusnet Support said the issue is with openreach and that it’d be sorted by 4am today (clearly wasn’t), then half 8 tonight (also a no, although it was back for an hour or so before going again). Whereabouts are you based? We’re in Warrington WA5.
-
Delilah
(@Delilah71847825) reported
@plusnethelp @Plusnet I had the same problem a few weeks ago! It took ages trying to sort it out! Something had been switched that should not have been. 10 points to the guy who got me reconnected - but here I am again, no internet!
-
Name Not-Important
(@meta127) reported
@Plusnet It's also great that the EE site won't let me report the outage since it doesn't recognise Plusnet numbers, as if we're second class citizens.
-
Tim Wright
(@timmybanana) reported
@jon_newsome @Plusnet We switched to Plusnet cos we were unhappy with our previous 2 suppliers.........Plusnet are far and away the worst we've ever had and we can't wait till our contract is up so we can change again
-
rob
(@RJM_83) reported
@jon_newsome @Plusnet They are ****. I would cancel if you have a grace period and use someone else
-
Pete Dobson
(@PeteDobo83) reported
@jon_newsome @Plusnet We went with them and they cocked it up twice …. Just emailed to cancel.. decided to go with Vodafone and so far so good!!
-
Pam Crossland - Pandemic ISN'T over ⚧ 🧜♀️ 🧜♂️
(@PamCrossland) reported
Right, Just signed up for ordinary broadband (not Fibre) on Plusnet. Should start in about two weeks. 18.99 for up to 10MBS with unlimited downloads. After years with talktalk, they couldn't guarantee go below £20 and shell had too many poor reviews.
-
Elizabeth Berrett
(@elizabethberre1) reported
If you’re a student, please never go with Plusnet. My housemates and I have been waiting since 20th September for a router to be delivered. All we are being told is that they’ll send a new one out. No accountability whatsoever to find out what’s happening. Absolute joke @Plusnet