Plusnet Outage Report in Northolt, Greater London, England
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The latest reports from users having issues in Northolt come from postal codes UB5.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Northolt, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Croydon, Hammersmith, Barnet, Harringay, Watford, Hampton, Walton-on-Thames, Northolt, Wandsworth, City of Westminster, Paddington, Southall, Camden Town and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sannan Iqbal🏳️🌈 #MentalHealth #CerebralPalsy
(@SannanIqbalUK) reported
@chrisbadley @Plusnet @lezmar63 If you gonna exit the contract then why come back as a new customer? You may as well go with a better company
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Ryan Lord
(@RyaLord) reported
@NOWHelpTeam Have placed an order via the website and will commence on 14th Nov, do you cancel our current cover to end on that day etc on our behalf? Current contract with Plusnet ends on 1st Nov.
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Justin Ryan
(@Jusssssssy) reported
@Plusnet only 9 months to go then I can leave your poor broadband. Had 32 mb with Vodafone, now software capped at you guaranteed 26 - thanks
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Keith
(@keithdaviduk) reported
@Plusnet no phone! new mob acc 78082711 switch from EE happened today now no EE so left without Mobile phone service because I haven’t even received my Plusnet SIM yet!
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Steve Wallis
(@PoetSteveWallis) reported
It's a company-wide problem then, this lamentable customer service @plusnet ?
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TwitTwoToo
(@TwitTwoToo) reported
@Plusnet What happened? BT Happened. Price hike, tag teen hard sell, no EOC notification. Rang up about a random “home phone service ready” txt. Found I’d bounced to default. What went wrong guys? It’s switch to 3 for me. Lost the love after 15 yrs with you.
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cerebral symphony Ⓥ
(@cerebralsymphoy) reported
@Plusnet On your rolling 30 day tariff’s is it possible to move either up or down at any time?
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DLDD
(@DLDD2009) reported
from
Dunstable, England
@Plusnet hello I am unable to make mobile call, it is coming up with no network but I have a full sign can you advise please?
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Andrew Howarth
(@AMHowarth) reported
Shocking service again from @bt_uk - 30 minute wait on the phone lines - just given up - what is wrong with your customer service ? called PlusNet yesterday call answered in 3 minutes and the bloke I spoke too knew what he was talking about. #digitalvoice
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Keith
(@keithdaviduk) reported
@Plusnet I’ve just received an email telling me my number has been ported and now my phone has no signal but I haven’t read my SIM yet now I’ve no phone.