Plusnet

Plusnet Outage Report in Northolt, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Northolt, Greater London, England 01/23/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Northolt, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Paddington, Muswell Hill, Edgware, Hammersmith, Watford, Croydon, City of Westminster, Hounslow, Slough, City of London, Southall, Islington, Wood Green and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomPaddington Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • boabsmith45 michael smith (@boabsmith45) reported

    @Plusnet I’ve no internet again !! … terrible service and no point of phoning !!

  • frankiegilman Frankie (@frankiegilman) reported

    @umber_statement @Plusnet This is absolutely awful, I'm so sorry x

  • Psymonkee Simon Paulton (@Psymonkee) reported

    Another day, another problem with @Plusnet Internet connections. If you're looking for a new isp then I'd suggest looking elsewhere.

  • MrWhiteford Scott Whiteford (@MrWhiteford) reported

    @Psymonkee @Plusnet It's partly why I stay with BT even though they are the most expensive. Never have an issue with connection.

  • empKellark1 Kellark (@empKellark1) reported

    @Plusnet I've been sending DMs for days trying to get my issue sorted out and I still haven't received a response. This is some truly dreadful customer service.

  • Haleb_4_ever Carolanne (@Haleb_4_ever) reported

    @Plusnet please fix you'd WiFi issues. Ours has been going off and on for the past few weeks and just, disconnecting randomly. I've tried Dming you and, have had no response

  • GlintMedia Glint Media (@GlintMedia) reported

    @Plusnet "Great value broadband, award-winning customer service, for just £22.99 a month?" So far, too good to be true 🙄 - have sent a DM

  • StegTheDinosaur Steg T Dinosaur 🇺🇦 (@StegTheDinosaur) reported

    @Plusnet any idea when the poor 4G signal and lack of internet is going to be sorted in the TN12 area?

  • Alexand34346099 Alex (@Alexand34346099) reported

    @Plusnet for a company that bangs on about how great your customer service is I've been shocked at how bad you've been today. Kinda wished I hadn't signed up now

  • SamCarr85243145 Sam Carr (@SamCarr85243145) reported

    @TalkTV I was with talk talk phone and broadband disgusting service many complaints etc Moved to Plusnet have to say there customer service is fantastic been with them now 4 years.