Plusnet Outage Report in Northolt, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Northolt, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hounslow, Islington, Hammersmith, Greenford, Uxbridge, Stanmore, City of Westminster, Croydon, Wembley, Southall, Pinner, Windsor, Teddington and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hounslow |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Up the workers says Sal.
(@RegisteredSissy) reported
@Plusnet Hi, were plusnet having issues yesterday 18.08.2025 (Monday) or also the previous evening the Sunday , as the service was poor even by plusnet standards , intermittent and low download speed when it was there, just poor ! Lamentably so.
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~eloise~
(@Evermoore_ACNH) reported
@plusnethelp how come my plusnet email doesn’t work anymore but I didn’t get an email notifying that was gonna happen? my login doesn’t work on webmail or the new Greenby either?
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Becky Lou
(@BeckyLakey) reported
@Plusnet I'm paying for the privilege of 900mbps and your service is consistently poor - averaging around 27mbps using the test on your website. I think my household is within our rights to break the contract early due to your failure to provide the service paid for.
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Dave Fox
(@OfficialDaveFox) reported
@TallyForms @bt_uk Please help, I have many customers in the uk and your site is still down for me. The forms have disappeared. I’m with Plusnet. Please help.
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Up the workers says Sal.
(@RegisteredSissy) reported
@Plusnet 1.Hi, I don't want to be phoned you will email me . Were plusnet having issues on 18.08.2025 (Monday) or also the previous evening the Sunday , as the service was poor even by plusnet standards , intermittent and low download speed when it was there, just poor ! Lamentably so.
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Ken Mitchell
(@StiltonNinja) reported
@Plusnet I'm currently having issues as my IP address is showing as in the US for streaming services that I use meaning I can't watch UK content. I'm in contract until Jul 2026. If PlusNet can't fix this, can I leave for another ISP?
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Alexander
(@Alextheadult) reported
@WeAreOpenreach You messed me around and a disabled person didn't get her lunch because of you. So unless you fix this over the weekend, I'm going to leave a review on trustpilot detailing exactly how you don't keep appointments (lapm1 Plusnet)
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David
(@goaroundflaps15) reported
@Plusnet Hi, really getting fed up now -signed a new contract with a £50 prepaid card, never received it. Customer service said to contact the card company, they didn’t know. Very frustrating. why can’t you just credit the account for the value instead (plus extra for the hassle
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Ian
(@Ian690501544226) reported
@vickyinatutu @Plusnet plusnet are crap
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🌼 Amy 🌼 🐦🔥
(@AmyIsHeRe) reported
@Plusnet Hello I need to speak to someone regarding my WiFi there is no live chat on the website, my WiFi has been buffering really bad even after I have reset router many times, it's impossible to watch anything on TV it was fine a few days ago but now it's not