Plusnet

Plusnet Outage Report in Northolt, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Northolt, Greater London, England 11/19/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Northolt, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hampstead, Paddington, Hammersmith, Islington, Croydon, Abbots Langley, Fulham, Brentford, Kensington, Harringay, Barnet and Greater London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of Westminster Total Blackout
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • leilaspiller Leila Spiller (@leilaspiller) reported

    @Plusnet any chance of fixing my broadband which has now been not working for 5 days?????

  • perrin_wendy Wendy (@perrin_wendy) reported

    @plusnethelp Still no internet, 6 days now, no chance of ringing them, they cut you off after waiting around 30 mins. Last time we had no phone or internet for 17 days in September. In 35 years Plusnet are the worst provider I’ve ever been with!

  • aaroncarey Aaron† (@aaroncarey) reported

    @Plusnet I’m so disappointed in your service, my household hasn’t had working WiFi for nearly a month and today was suppose to be “the day it was all fixed” yet nothing happened and we spent most the day not being able to speaking to anyone on the phone, we feel scammed

  • brendapoole10 Brenda #StarmerOut (@brendapoole10) reported

    @petejm1958 try Plusnet, Iv been with them 8 years, no problems with connectivity & pay £29.99pm for fibre

  • AnneBreaks Dr Anne Breaks (@AnneBreaks) reported

    @Plusnet Very poor service! I’ve been without broadband now since Wednesday. Supposed to be fixed last night but now no help till Monday. Not easy running remote clinics for the #NHS with no broadband. When is this going to be fixed?

  • pinkythepolo Lynn Townsend (@pinkythepolo) reported

    @plusnethelp Hello. Could someone please help with a query I have about my Plusnet Protect purchase. Thanks

  • hummdrumm696 kalitko (@hummdrumm696) reported

    @MarcAllera @bt_uk You can equip teachers? Really!? But you can't be bothered to look in too the 2* reviews for your mafia company Plusnet and it's awful practices!? Extorting customers and spectacular failure to provide the so-called "Fibre"!? Comedian!

  • adz5OOO Adam Donaldson (@adz5OOO) reported

    @icklenellierose We often find our WiFi over Plusnet has high download speeds but is slow to react in some way? Such as starting a YouTube video or opening a Web page, then over LTE data it's faster. Also our Internet drops out every night between 11pm and midnight for 1 or 2 minutes, annoying.

  • JessicaAmy_1994 Jess🍂 (@JessicaAmy_1994) reported

    @Jennifer__x @VodafoneUK Don't hold your breath. 8 WEEKS later since my premise move should have happened, they still won't refund the charges or let me cancel. We've got @Plusnet now who are brilliant. I'm fighting for my money. Plus they hadn't changed my address or bank details over from 2yr ago

  • Pflinty Paul Flint (@Pflinty) reported

    @plusnethelp Hi Plusnet. We are all experiencing constantly disconnecting WiFi signal even though I have split the channels. Just checked our Plusnet one hub software and it ends in .263. Last update march 2019. Could this be the culprit?