Plusnet

Plusnet Outage Report in Northolt, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Northolt, Greater London, England 01/28/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Northolt, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of London, Harringay, Southall, Paddington, Muswell Hill, Edgware, Hammersmith, Watford, Croydon, City of Westminster, Hounslow, Slough, Islington and Wood Green.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomHarringay Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RKHooper Rob Hooper (@RKHooper) reported

    @Plusnet it would appear that you are making it impossible to cancel BT sport subscription

  • KarlSearl Karl Searl (@KarlSearl) reported

    @Plusnet after being convinced to stay with you following 7 years of service, being convinced not got to Vodaphone for £100 cashback, after 2 months you have failed to set up my new broadband contract, failed to call me back, failed to respond to my complaint. 😭 I give up.

  • NotaTrueNorthen lynsey hughes (@NotaTrueNorthen) reported

    @plusnet having trouble with my router, internet light is red - phone line is ok and I’ve tried everything

  • phil__stanmore 🚴 Phil 💙 #FBPE 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🇩🇪 (@phil__stanmore) reported

    @Smith_SM30 Most tests recommend a direct link for the test. Looks like PlusNet uses the Openreach network. You may need to press PlusNet who, if they can't solve it themselves will book the BT check. (The green boxes have a set capacity, so an engineer may have messed w/ your connection.)

  • ajonlineservice Shot By AJ (@ajonlineservice) reported

    @Plusnet Have dropped you a DM as well as sent in a ticket and still getting no response. I know you said "if you can find them", but surely it shouldn't be this hard to get in touch with somebody, especially when they're busy putting witty quotes all over social media? Help a guy out?

  • Jimnoble1 Jim Noble (@Jimnoble1) reported

    @Plusnet I WISH NOW WE HAD NEVER SIGNED UP WITH PLUSNET AS ITS CUSTOMER SERVICE IS RUBBISH

  • steveletford steve letford (@steveletford) reported

    @Plusnet Im having to reset my router multiple times each day. Also extremely disappointed it is as a deaf person to get help from you

  • Barbara30885015 Barbara Riley (@Barbara30885015) reported

    @Plusnet with you guys for two weeks now and still no internet. First engineer didn't fix it. Second engineer didn't bother to show up. Your agent couldn't have sounded less interested. Utterly rubbish.

  • Smith_SM30 Sheila Smith 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 #AlwaysEuropean (@Smith_SM30) reported from Cardiff, Wales

    @phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.

  • Lyndsey84772843 Lyndsey (@Lyndsey84772843) reported

    @Plusnet I am having extreme problems with my Internet connection running very slowly and my router has dropped out several times tonight within the last hour. This has been doing this for several days now and I would like someone to contact me to resolve.