Plusnet Outage Report in Northolt, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Northolt, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Northolt, Greater London, England
The most recent Plusnet outage reports came from the following cities: Paddington, London, City of London, City of Westminster, Harringay, Staines, Egham, Hounslow, Islington, Hammersmith, Greenford, Uxbridge, Stanmore, Croydon and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Northolt, England
Latest outage, problems and issue reports in Northolt and nearby locations:
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Lady Laura
(@laurapascaud) reported
from
Beaconsfield, England
Plusnet have to be THE WORST WiFi providers ever !! Cannot deal with being indoors with no WiFi ! May as well put me in the middle of the Lake District 🥴
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Guy Mathison
(@guidomathison) reported
@Plusnet I know you’re having issues with e-mail. I am starting to receive mail now but I can’t send and I have a very urgent e-mail to send. Can you please advise current position.
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Robert Hill 🏴🇬🇷🇪🇺
(@RobertMHill) reported
@Plusnet Although you say users should be able to access their emails now, this is not the case. Still nothing working. This is very poor service.
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Mike Roberts 🎨✏️ Proud Citizen of Nowhere
(@miketoons) reported
@Plusnet Seriously poor service. I’m waiting for an important email to set up a new energy account (thanks to UK’s energy market meltdown) and nothing is getting through.
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Pauline Long 💙
(@PaulineLong2020) reported
@SnahBhatti @bt_uk @Plusnet Please be careful using BT. They are taking double the amount from my daughters account each month after she complained about poor signal and customer service is appalling, cut you off, don't reply etc. She's gone to FO now 🤞
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Melanie Henwood
(@MelanieHenwood) reported
@Plusnet yesterday no email today everything has gone down. No phone no broadband. 😱🤔😩
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craig branson
(@mungerville) reported
@Plusnet Standard replies just don’t cut it.This is more than an inconvenience.This is damaging my business.Are u going to cover my losses? Being able to log in is pointless if u can’t reply to mail. Your service is a shambles.Well over 24hrs to fix this but u haven’t.Not good enough!
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Adrian Chapmanlaw
(@adechapmanlaw) reported
@DanielRoyParkin @juicebroadband @Plusnet Yeh don't blame you, plusnet have been fantastic, customer service is great. Hoping juice broadband live up to the promises!
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Jonathon Moreels
(@Jmoreels) reported
@Plusnet @LoneLeVay Hi @plusnet…I don’t have a problem of slow email I am still not able to access my inbox. At the moment your server will not recognise my account! And hasn’t since Tuesday evening.
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HuggyT
(@Hughgles) reported
@Plusnet @SteveC_SC But what about yesterday’s missing emails? Absolute silence from plusnet despite numerous questions about this. Absolutely awful customer service
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Richard Humphries 💚
(@RichardnotatKF) reported
@AndrewTait1973 @Plusnet @plusnet continuing problems this morning with dropped server connections, repeating my plea for you to use SM to explain to your customers what is happening. No response to DMs. Not your finest hour.