Plusnet

Plusnet Outage Report in Northolt, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Northolt, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Northolt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Northolt, Greater London, England 03/27/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Northolt, Greater London, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, London, Hammersmith, Hounslow, City of London, Croydon, Hampstead, Islington, Harringay, Paddington, Staines, Egham, Greenford, Uxbridge and Stanmore.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCity of Westminster Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Northolt, England

Latest outage, problems and issue reports in Northolt and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 1204Mrs Mrs B 1204 (@1204Mrs) reported

    @Plusnet why is there not an option online to cancel an account? Why is the only option to call? Any other query would be met with "manage your account online"

  • BeanZoomy Bean Zoomy 🎶 (@BeanZoomy) reported

    Actually no, @Plusnet, I just saw what you do on month 13. I won't be joining you at all. I saw free line rental ads everywhere, but it's not ongoingly free when reading the T&Cs. You're as bad as Virgin! No way will I be paying £36 per month for #broadband so shall keep looking

  • ROTTERTRON Clive Cooper (@ROTTERTRON) reported

    @EmmaGB90 Never again for plusnet for me! I suffered a year of pain with them. Sometimes I only got 5mbps

  • nowlistentome1 nowlistentome (@nowlistentome1) reported

    @Plusnet Plusnet do not seem to be aware that the links for renewal offers they are giving to existing customers are not working on the Plusnet website. Well now they are aware!

  • EarlHaig2 Earl_Haig (@EarlHaig2) reported

    @Effiedeans @TalkTalk @Plusnet I've switched from BT to Sky to Plusnet, never had any issues or gaps in service I assumed the *** from openreach just rocks up and moves the cable about at the exchange/box on change over day

  • TheKrazyKrow TheKrazyKrow (#1 Black Sheep) (@TheKrazyKrow) reported

    @BreeonaW @Givized13 @Plusnet Bree wtf don't encourage him

  • Sian_L_S Siân 🏳️‍🌈✊🏼❤️💜💚 (@Sian_L_S) reported

    @Plusnet I've spoken with yous a few times by phone since this. Today I've been updated that the fault resolution is now 15/12!!! Instead of the estimated date of 28/9. Am honestly horrified and it seems your team just can't/won't do anything.

  • garethdrake Gussatron (@garethdrake) reported

    @virginmedia Is someone coming back? Virgin took over the line so Plusnet have disconnected my normal service.

  • JohnPem1937 John Pembery (@JohnPem1937) reported

    @Plusnet my webmail is apparently not working properly

  • SebVarden Seb Varden (@SebVarden) reported

    @458batty @Plusnet I'm not connected to PlusNet but they run on EE not o2 so that will be why. Only came across your tweet as I am searching for an answer about PlusNet mobile. Maybe you can help? do they do Wi-Fi calling?